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Setting up Retail POS hardware

Wix Retail POS: Troubleshooting Your Cash Drawer

Important:

This article is about Wix Retail POS tablet for brick & mortar businesses.
For info on using POS on a mobile device, click here.

If you are experiencing issues operating your cash drawer, try the steps below.

To troubleshoot the cash drawer:

Disconnect the cash drawer from the receipt printer.
Wait a few minutes.
Reconnect the cash drawer to the receipt printer.
Tap Checkout on the bottom bar.
Actions and select Open Drawer w/o Sale.No Sale to open it manually.
If the cash drawer is still not working, restart the tablet.

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