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Using the Wix app to manage your bookings

Wix Bookings: Managing Your Members Using the Wix App

Your members are the heart of your business. With the Wix app, you can manage your members and communicate with them on the go. You can also book them in for sessions or upgrade them to one of your membership plans - so that you never miss an opportunity to grow your business.

A screenshot of your members list.

If you have contacts that are not yet members of your site, you can send them an invite to download your preferred Wix member app (Spaces by Wix or Fit by Wix) so that they can receive a better, and more personalized experience.

Show me how to access my contacts in the Wix app



Contacts vs members:

In your Wix app, all members are contacts, but not all contacts are members. The difference can be explained like this:

  • Contacts: Your contact list contains anyone who interacted with your business (e.g. wrote you an email, booked a session, or chatted with you).

  • Members: These people may have joined your site on a Wix member app or signed up on your site.

Access your contacts

The contact list is a useful way to access your contacts' information on the go, including their personal details, bookings, subscriptions and more. Maintain closer relationships with your members, provide a more personalized service and never miss an opportunity to delight those who engage with your business.

Tap one of your existing contacts to view their contact card, or tap the  icon to add a new contact.

Show me how



Tip

For quick access to your contact list, tap Contacts under Shortcuts in your dashboard. 

Invite clients to join your site on the member apps

Invite a contact to download your preferred Wix member app (Spaces by Wix or Fit by Wix), so they can quickly book their next sessions directly from their phones.

The member apps make it easier for your members to keep track of their bookings, update their membership plans and stay in touch with your business.

Show me how

  1. Go to your site in the Wix app.

  2. Tap Site & App  at the bottom.

  3. Tap Invite Members.

  4. Select an option:Email Wix Contacts: Send an email directly to your contacts saved in your Wix account.
    Send an SMS: Send an SMS to clients saved to your phone contacts.
    Share via Social & More: Share the link and invitation code to any social network connected to your phone.
    Copy Link: Copy the link and paste it into a new message in any application. 

Book services for your members

From a member's contact card, you can book them in for sessions with just a few taps, streamlining the booking process and keeping your calendar as full as possible at all times.

A screenshot of where to book site member.

Show me how

  1. Go to your site in the Wix app.

  2. Tap Manage at the bottom.

  3. Tap Contact List under Customers & Contacts.

  4. Tap the member you wish to book in for a session.

  5. Tap Book.

  6. Tap the service you want to book.

  7. Choose the Staff Member in charge of the booking.

  8. Choose the Location of the service

  9. Set the Date & Time for the session.

Stay in touch with your members

The Wix app makes it easy to provide great customer service and stay in touch with your members, no matter how busy you are - all you need is your phone.

You can chat with them via Inbox, make a quick call to update them about their sessions, or send an email or SMS to follow up on any questions they ask.

A list of your members list.

Show me how





Sell your membership plans and packages

Sell your membership plans and packages to your members directly from your phone using the Wix app.

Not only do these subscriptions  improve your member commitment and loyalty to your business, but it can also help your members save money as they engage more with your services.

A screenshot of your membership plans and packages.

Show me how

  1. Go to your site in the Wix app.

  2. Tap Manage at the bottom.

  3. Tap Contact List under Customers & Contacts.

  4. Tap the member you wish to add to a membership plan.

  5. Tap Sell.

  6. Choose a membership plan.

  7. Tap Next.

  8. Tap Save Purchase

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