Connecting Sipay as a Payment Provider

Accept payments from your customers using Sipay as a payment provider. Using Sipay, you can offer customers the option to pay in up to 18 installments.

General Info

Supported countries

Turkey

Supported currencies

USD, EUR, TRY

Transaction fees

Fees may vary

Notes

The currency used in your Wix account must match the currency in your Sipay account. If the currencies do not match, the transactions may be declined. Learn how to change your currency

Managing your account

For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Sipay

Connecting Sipay

1. Go to Accept Payments in your site's dashboard.
   Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it.

2. Click See More Payment Options.

3. Click See Options next to Third-Party Credit/Debit Card Providers.

4. Click Connect next to Sipay.

1. Depending on whether you are creating a new Sipay account or have an existing account, follow the instructions:

Have an account

1. Enter your App Id and App Secret.

2. (Optional) Enable installment payments and set installment payment preferences.
   Tip: You can change your preferences or disable installment payments at any time.
   

3. Click Connect.

Don't have an account

1. Click Create Sipay account.

2. Register for a Sipay merchant account.

3. Once you have finished the onboarding flow, you can retrieve your App Id and App Secret in your Sipay account.

4. Return to Accept Payments (repeat steps 1-5) and follow the steps under Have an account to connect your account.

FAQs

Click a question below to learn more about accepting payments.

How can I tell if a payment method is active?

In order to accept online payments, you must connect a payment provider. For Sipay, follow the steps above to accept online payments.

Once connected, you need to have your account successfully verified to receive payouts.

Is my currency supported?

Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.

What is a minimum payment amount?

Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.

Can I offer recurring payments?

To offer recurring payments, you must connect a payment provider that supports recurring payments.

How do I get my payouts?

Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.

My customers' payments are being declined. What can I do?

If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.

Why can’t I connect my desired payment provider?

If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues.