Connecting Flow as a Payment Provider

Accept payments from your customers using Flow as a payment provider. Flow supports a variety of payment methods.

General Info

Supported countries

Chile

Supported currencies

CLP, USD

Note: The currency used in your Wix account must match the currency in your Flow account. If the currencies do not match, the transactions may be declined. Learn how to change your currency.

Transaction fees

May vary. For more information visit Flow.

Payment options

Credit cards, debit cards, bank transfers, WebPay, Klap, Mach, OnePay, RedPay, Khipu, Check, Servipag

Managing your account

For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, please contact Flow.

Connecting Flow

1. Go to Accept Payments in your site's dashboard.
   Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it.

2. Click See More Payment Options.

3. Click Connect next to Flow.

1. Depending on whether you are creating a new Flow account or have an existing account, follow the instructions:

Have an account

1. Navigate to your Flow merchant's portal where you can view your credentials: Email, Identificador del cliente de Wix and Secreto del cliente de Wix (Be sure to complete the onboarding flow).

2. Copy the credentials, then paste them into the Wix Accept Payments tab.

3. Click Connect.

Don't have an account

1. Click Create Flow account.

2. Register for a Flow merchant account.

3. Once you have finished the onboarding flow, you can retrieve Email, Identificador del cliente de Wix and Secreto del cliente de Wix in your Flow account.

4. Return to the Accept Payments tab (repeat steps 1-4) and follow the steps under Have an account to connect your account.

FAQs

Click a question below to learn more about accepting payments.

How can I tell if a payment method is active?

In order to accept online payments, you must connect a payment provider.

Once connected, your checkout will be active for your chosen payment method(s).

You need to have your account successfully verified to receive payouts.

Is my currency supported?

Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.

What is a minimum payment amount?

Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.

Can I offer recurring payments?

To offer recurring payments, you must connect a payment provider that supports recurring payments.

How do I get my payouts?

Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.

My customers' payments are being declined. What can I do?

If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.

Why can’t I connect my desired payment provider?

If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues.

Do I need to upgrade my site to accept payments?

Yes. You need to upgrade your site to a plan that supports payments in order to accept payments.