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Wix Contacts FAQ

Wix Contacts: Exporting Your Contacts

Export your contacts to back up your contact list or to copy contacts to a different platform. You can export up to 50,000 site contacts at once to a CSV file. Choose to export all your contacts or selected contacts or contact groups. You can also export contacts from an external mail provider like Gmail or Outlook before importing the file into your Wix site's contact list.

Exporting your contacts from Wix

Export contacts from your Wix site contact list. Make sure you are the site owner, as only the site owner can export contacts.

To export your contacts:

  1. Go to Contacts in your site's dashboard.

  2. Click the Import / Export drop-down and select Export contacts.

If you want to export specific contacts, select the checkboxes next to the relevant contact(s) in your contact list before completing Step 2.

A screenshot of the import and export drop-down in the Contacts dashboard.

  1. Choose the contacts to export:Selected Contacts: Exports only the contacts selected from the contact list.
    By Label: Click the drop-down menu to select a contact group, or select All Contacts.

  2. Select the relevant file format:Regular CSV file
    Google CSV file
    Outlook CSV file

  3. Click Export.

  4. Save the file to your computer.

Notes about exporting in Google CSV file format:

  • The following Wix Contacts fields are not supported by Google: email subscription status, SMS subscription status, language, and created date. These fields will be imported as Google custom fields.

  • Currently labels are not exported in this format.

  • Google is limited to 5 email, phone, and address per contact so Wix exports the CSV accordingly.

  • Wix can export up to 16 custom fields (per Google's limitation). If there are more than 16 custom fields, the oldest fields are taken first.

Exporting contacts from an external mail host

You can also export your contacts from external mail hosts like Gmail or Outlook. Once you have exported from the provider, you can import the CSV file to your site's contact list.

To export contacts from an external mail host:

  1. Choose the relevant external host and follow the instructions on their website:

Gmail

Gmail allows you to export all contacts at once. You receive a CSV file which you can upload to your Wix contact list. Learn how to export contacts from Gmail.

Outlook

From Outlook, you can export your entire contact list or specific folders. Learn how to export contacts from Outlook.

Other mail hosts

If the CSV file format of your email service provider is different to the Gmail or Outlook format (services such as Nimble, Mailchimp), copy the contacts from the exported CSV file to the Wix CSV template.

2.  Import the new file to your contact list.

FAQs

Click a question below to learn more about exporting your contacts.

How many contacts can I export at once?

You can export up to 50,000 contacts at a time.

Can I export only specific contacts?

Yes. To export specific contacts, select the checkbox next to the relevant contact(s) in the contact list before clicking Export.

What file formats can I export contacts in?

You can export your contacts in Regular CSV, Google CSV, or Outlook CSV formats.

Once I export contacts from an external mail host, how do I prepare the CSV file to import to Wix?

After exporting your contacts from an external mail host, your CSV file should be ready to import to your Wix contacts. There is no need to open or change the file's content.

If you want to edit any contact details before importing, please note the following:

  • You can view and edit the CSV file in MS Excel.

  • When importing the CSV file to Wix, make sure that you have at least one piece of contact information for each contact.

  • To import specific contacts from your CSV file (e.g. a specific contact group) delete the contact rows you don't want, save the file and then import the modified file to Wix.

  • You can also delete rows for contact information types you don't want to import. For example, if you don't want to import contacts' home addresses, delete the column from the CSV file before importing.

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