Wix Bookings: Connecting Membership Plans and Packages Using the Wix App

Increase customer loyalty by offering your members membership plans and packages. Customers use memberships and packages in different ways, explained below:

• Membership plans: Give unlimited access to selected services for a time frame you choose (For example, a yearly gym subscription).

• Packages: Give members the option of buying a set number of services at a discounted rate (For example, a 10-classes-per-month package).

Before you begin:

1. Create the Wix Bookings services you want to connect to your plans and packages. Learn how to:Create Appointments
   Create Classes
   Note: Memberships and packages are currently not available for courses.
   

2. Create the membership plans or packages.

In this article, learn more about:

• Connecting pricing plans to booking services

• Frequently asked questions (FAQs)

Connecting pricing plans to booking services

Connect your pricing plans to your booking services while you're on the go, using the Wix app. You can connect specific plans to specific services as required. This is a great way to encourage more of your members to sign up for your pricing plans.

To connect plans to booking services:

1. Go to your site in the Wix app.

2. Tap the Manage  icon.

3. Tap Bookings Services.

4. Tap the More Actions icon  next to the relevant service.

1. Tap Manage plans.

2. Tap Connect under the relevant package or plan or tap + Create new plan.

3. Tap Done at the top right.

FAQs

We are here to help with all your questions. Click a question below to learn more.

What do clients see when they use their plan while booking a service on the Wix Member apps?

When your clients select the session they want to book, they see the payment option to redeem from their package or membership plan. They also see how many sessions they have remaining as part of their package.

If they have not purchased a plan yet, they see the option to buy a plan before continuing with booking the session.

Can clients pay for group bookings using a package?

Clients can pay for group bookings using their purchased packages on both desktop and in their member apps. Each participant in a group booking uses up 1 session in the package.

For example, if a client buys a 10-session package and makes a group booking with 2 friends using their package, it counts as 3 sessions used. They then have 7 sessions remaining.

Can clients pay for group bookings using a membership?

Clients cannot use their memberships to pay for group bookings.