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Communication apps

Third-Party Apps: Communications Apps

Wix offers a variety of third-party apps focused on communications. These apps are all expertly built by third-party app developers and are designed to help enhance your communication process and overall customer experience.

A screenshot showing some of the communication apps available in the Wix App Market.

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Benefits of adding a third-party app to your site

Third-party apps are professional solutions designed to help enhance your site. Communication apps in particular can help automate parts of your Customer Relationship Management (CRM) process. You can also find apps that add make communications more interactive such as polls and comments.

Customer relationship management (CRM)

How you manage your customers is so important when it comes to maintaining a positive relationship with them. The CRM apps available in the Wix App Market offer the ability to manage your customers and their information in one place. You can use this data to personalize your customer interactions, for example, personalized messages and auto-fill details for bookings and payments etc.

Comments and community

Make it easy for your users to share their feedback and spread the word about your website by adding a comments widget. Giving your customers the ability to leave comments is a great way to capture their thoughts on your product and provide help to those that ask questions about your product.

Reviews and testimonials

How many times have you purchased something after reading a great review? Reviews are a great way to build trust in your products and brand. Many of the apps available help automate that process, so you can share these great reviews on your site and across your customer base.

FAQs

Click a question to find out more information.

What is a third-party app?

A third-party app is an app that is made by other developers or companies. They are not considered a product of Wix. While they are not our apps, we do provide access to them from our App Market. This gives you more variety when it comes to optimizing your site.

How can I contact support for help with my app?

If you find that you need help with a particular app, the best thing to do is contact the app developers directly. Developers contact details (website and/or email) are provided in every app listing in the Wix App Market.

What happens if an app is removed from the Wix App Market?

Wix is committed to bring you the best app experience possible which means older apps or apps that are no longer available are removed from the Wix App Market. When an app is removed from the Wix App Market is added to our list of removed apps.

We recommend checking the status of the app in your dashboard as it might need to be deleted from your site.

Note: The app details, including the support details, are removed from the list after 90 days.

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