Connecting Atome as a Payment Provider

Accept payments from your customers in Asia using Atome as your payment provider. Using Atome, you can offer customers the option to pay in 3 interest free installments.

General Info

Supported countries

Malaysia, Singapore, Indonesia and Thailand.

Supported currencies

MYR, SGD, IDR, THB

Transaction fees

Vary by location

Installment payment options vary by location

Minimum & maximum installment payment limits per country:

• Malaysia (Pay in 3): 1 MYR - 100,000 MYR

• Singapore (Pay in 3): 1 SGD - 100,000 SGD

• Indonesia (Pay in 3): 1 IDR - 100,000,000 IDR

• Thailand (Pay in 3): 1 THB - 100,000 THB

Notes

The currency used in your Wix account must match the currency in your Atome account. If the currencies do not match, the transactions may be declined. Learn how to change your currency

Managing your account

For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Atome

Connecting Atome

1. Go to Accept Payments in your dashboard.
   Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it.

2. Click See More Payment Options.

3. Click Connect next to Atome.

1. Depending on whether you are creating a new Atome account, or have an existing account, follow the instructions:

Have an account

1. Enter your API Key and Password.

2. Click Connect.

Don't have an account

1. Sign up for an Atome account, using the link that matches your location:Atome for Indonesia
   Atome for Malaysia
   Atome for Singapore
   Atome for Thailand
   

2. Fill in the registration form and click Agree and Submit.

3. Wait for an email from Atome to get your API Key and Password.

4. Return to the Accept Payments tab (repeat steps 1-4) and follow the steps under Have an account to connect your account.

FAQs

Click a question below to learn more about accepting payments.

How can I tell if a payment method is active?

In order to accept online payments, you must connect a payment provider.

Once connected, your checkout will be active for your chosen payment method(s).

You need to have your account successfully verified to receive payouts.

Is my currency supported?

Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.

What is a minimum payment amount?

Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.

Can I offer recurring payments?

To offer recurring payments, you must connect a payment provider that supports recurring payments.

How do I get my payouts?

Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.

My customers' payments are being declined. What can I do?

If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.

Why can’t I connect my desired payment provider?

If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues.

Do I need to upgrade my site to accept payments?

Yes. You need to upgrade your site to a plan that supports payments in order to accept payments.