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Promoting stores salesWix Stores: Adding the Kudobuzz Reviews App < Back Promoting stores sales Wix Stores: Adding the Kudobuzz Reviews App Let customers know how other shoppers feel about your products and your site by posting reviews. Product reviews can be added to product pages through the Kudobuzz Reviews app. Adding the Kudobuzz app to your site You can add the Kudobuzz Reviews app to your site from the Wix App Market. During setup, you'll be able to select where you want to display review buttons and showcase reviews you've already received. Wix Editor Studio Editor Click Add Apps on the left side of the editor. Search for the Kudobuzz app in the search bar. Click Add to Site . Review the permissions and click Agree and Add . Learn more about setting up the Kudobuzz Reviews app at the Kudobuzz help center . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing your calendar & bookingsWix Bookings: Letting Clients Check In by Scanning a Chip, Card or Barcode < Back Managing your calendar & bookings Wix Bookings: Letting Clients Check In by Scanning a Chip, Card or Barcode Connect a wedge reader to the Client Check-In app to allow your clients to check in as they arrive for sessions. Depending on the reader you have, clients can check in using a card, fob or a QR code. Before you begin: If you have not done so already, add the Client Check-In app to your site. If you already installed the app, make sure to update to the latest version to connect your wedge reader: Go to Manage Apps in your dashboard. Click Update App next to Client Check-In. Step 1 | Allow clients to scan to check in To allow clients to check in using a wedge reader, start by enabling the toggle in the Client Check-In app. Choose what happens when clients scan their chip, card or barcode – if they booked multiple sessions, you can check them into the first available session or all at once. To allow clients to check in by scanning a chip, card or barcode: Go to Manage Apps in your dashboard. Click Open next to Client Check-In. Click the Scan tab. Enable the Let members scan to check in toggle. Choose what happens when clients scan using the wedge reader:Check them into all sessions: Clients check in for all their upcoming appointments and classes. Check them into their first available sessions: Clients check into the next class or appointment they booked. Let members choose which session to check into: Allow clients to choose which classes or appointments they want to check into. Click Save . Step 2 | Set up client IDs with your wedge reader After enabling the toggle, the CheckInId field appears on your members' Contact cards. You then use this field to enter the member's card, chip or barcode ID number. Next, scan the card, chip or barcode to sync it with the client's profile. This will allow them to check themselves in when arriving for their bookings. Important: Editing the ID number or renaming the CheckInId field can create issues and prevent clients from checking in. To connect the Client Check-In app to a wedge reader: Connect your wedge reader to your computer or tablet. Go to Contacts in your site's dashboard. Hover over the relevant contact and click View . Click Edit Contact . Enter the ID number on the client's card, chip or barcode next to checkInId . Scan the client's card, chip or barcode for the first time to activate the client on the system. Click Save . Step 3 | Check in your clients as they arrive When clients arrive for their bookings, they scan their activated card, chip or barcode at reception. They see different options, depending on the settings you choose during setup. Click below to learn what your clients see in each scenario: 1 class appears The client scans their card, chip or barcode and taps Select to check in on your device. Multiple classes appear If your client booked more than 1 class, they see one of the following options, depending on the settings you choose during setup: Check them into all classes: Clients check in for all their upcoming classes. Check them into their first available class: Clients check in to the next class they booked. Let members choose which class to check into: Clients choose which classes they want to check into. Troubleshooting check in issues Experiencing issues when your clients try to check in? Click the error you see for advice on how to resolve it. No classes were found The "No classes were found" message can appear if the client is more than 5 hours early for their upcoming booking. There was an issue checking you in This error message appears if no contacts match with the CheckInId on your system. It can also appear if multiple clients have the same code by accident. Check the client's checkInId matches their card, chip or barcode in Contacts in your site's dashboard. You can then update the relevant code to the correct one where necessary. Previous Next Need A Professional Website? Contact Us Today! 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Promoting your eventWix Events: Creating a Membership Plan < Back Promoting your event Wix Events: Creating a Membership Plan Encourage customer loyalty and attract new clients by creating one or more membership plans. You control what percentage discount you offer, which events are included, and how long the membership lasts. In addition, choose whether to offer just one membership plan or more. Read an example of how a business owner uses membership plans Adam has a venue that often hosts concerts featuring up-and-coming local musicians. He also occasionally hosts special performances of established musicians, for which he charges higher prices. Adam decided to offer his clients a choice of two membership plans: Silver Plan: Includes 10% off tickets to performances of local musicians. Gold Plan: Includes 25% off local musicians and 10% off special performances. Adam offers the silver plan for free to encourage loyalty and reward his regular customers. He charge $10 / month for the gold plan. Each time Adam adds a new event to his site, he selects which plans apply: All concerts are assigned the silver plan but only the gold plan is assigned to special performances. Additionally, when he assigns the gold plan to an event, he sets whether the plan gives a 25% discount (if it's a local artist) or a 10% discount (for select performances). When customers go to buy tickets, they can view and purchase your membership offers or buy tickets without them. Step 1 | Create an event with tickets Start by creating a new ticketed event or selecting an existing one. Make sure you've created at least one type of ticket for the event. Create a ticketed event Create at least one ticket type Step 2 | Create your first membership plan The first time you create a membership plan, the Pricing Plans app is added to your site (unless you have already added it). It's through this app that your membership plan is offered. Note that a page is added to your site. This page displays your membership plans. Tip: Membership plans come with a lot of options for you to choose from. For example, you can add a policy or add a free trial period. You don't have to decide on all these options while creating the plan. You can create a basic plan and then go to Pricing Plans in your site's dashboard to further customize your plan. To create a membership plan for an event: Go to Events in your site's dashboard. Select a ticketed event. Click the Tickets tab. Click Edit next to Memberships . Click Create Membership . Click Get Started . Note: The Pricing Plans app is added to your site. Enter the plan name (e.g. VIP plan). (Optional) Enter a short description of the plan. Enter each plan benefit and press Enter on your keyboard (e.g. 20% discount on concerts, first drink 30% off). (Optional) Connect this plan to other benefits: Note: You can connect this plan to other events, or other services your site offers (e.g. groups ). The event you are editing is automatically connected to this plan. Connect additional events to this plan: Click +Add Upcoming Event . Select an event from the Choose Event drop-down. Connect other site services: Select the checkbox next to what you want to include in the plan (e.g. bookings services, blog subscriptions, groups) and select the specifics you want to include. Tips: In the example below: This site had Wix Groups set up, so Groups was available to be selected. One specific group was connected to this membership plan. Besides the event that was automatically selected as part of the membership plan, 2 additional events were added. Enter the discount amount next to each event (e.g. 25%). Enter the maximum number of tickets a guest can apply the discount to next to each event. Select a pricing option: Free Plan: Clients don't pay for this plan:Select the duration of the plan from the Length of Plan drop-down. One-time Payment: Clients pay a specific amount for the entire duration of the plan.Enter the plan price in the Price field. Select the duration of the plan from the Length of Plan drop-down. Recurring Payments: Clients pay a specific amount each period, until the plan ends (e.g. a monthly membership that lasts 6 months).Enter the price for each recurring period. Select how often payments are made from the Payment Frequency drop-down. Select the duration from the Length of Plan drop-down (i.e. how long the entire plan is valid for). (Optional) Enable the Enable Free Trial toggle and set the trial length. Learn more (Optional) Make this a promotional plan that clients can book only once. Click the People can only buy this plan once toggle to create a promotional plan for free or for a reduced price. Note: Clients who try to purchase a second time see a notice that the plan can be purchased once. (Optional) Click the Allow plan cancellation to let members cancel the membership by themselves. (Optional) Click the Let people set start date to let members decided when the clock starts running on their membership. (Optional) Click Add next to Add a policy . The policy appears on the checkout page. (Optional) Click Select next to Collect additional info at checkout . Learn more Click Edit next to Customize a Thank you page . Learn more Click Save . Step 3 | Connect membership plans to events After you create a membership plan, you can apply to any new or existing events. You decide whether you want to set the same discount percentage and ticket limit for all events, or set different amounts for different events. To apply a membership plan to events: Go to Events in your site's dashboard. Create a new event or edit an existing one. Create at least one ticket type for an event. In the Tickets tab of your event, click Edit next to Memberships . Click the toggle next to the relevant plans to enable them for this event. Enter the discount percentage. Enter the maximum number of tickets a guest can apply the discount to. Click Save . Step 4 | Add the Pricing Plans app in the Editor Since you added the app in the dashboard and it has an Editor component, you'll need to add it in the Editor. To add the app in the Editor: Go to the Wix App Market in your Editor:Wix Editor: Click Add Apps on the left side of the Editor. Editor X: Click App Market at the top of Editor X. Click Manage Apps at the bottom left. Click Complete Setup next to Wix Pricing Plans . Step 5 | Customize the Plans & Pricing site page Whenever a guest purchases a ticket that is connected to a membership plan, they see the option to become a member. When they click this option, it directs them to the Plans & Pricing page. Guests can also access this page through your site menu. It's a good way for guests to find the discounts you offer. Make sure to customize the page to suit your brand. To customize the Plans & Pricing site page: Navigate to the Plans & Pricing page in your Editor. Click the Plans & Pricing element. Click Settings . Customize the app using the available options. Learn how to:Customize the design Reorder the plans Edit plan text Previous Next Need A Professional Website? Contact Us Today! 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Using the Wix app for Pricing PlansPricing Plans: Managing Purchased Plans in the Wix App < Back Using the Wix app for Pricing Plans Pricing Plans: Managing Purchased Plans in the Wix App The subscriptions area in the Wix app is the place to manage and keep track of the pricing plans you've sold. Note that any product subscriptions (from Wix Stores) or recurring invoices you've sent to customers (from Wix Invoices) also appear here. In this article, learn more about: Accessing plans that customers purchased Extending a plan Suspending a plan Reactivating suspended plans Canceling a plan Accessing plans that customers purchased On the subscription page, you can view each of your subscriptions and see their current status at a glance. To access the subscriptions tab: Go to your site in the Wix app . Tap Manage at the bottom. Tap Subscriptions . Tap the relevant subscription to view more details such as the subscription status, or to contact your customer. Show me a list of subscription statuses Each subscription you sell has a status to indicate what's been done so far. Active: Your customer can use the plan. Pending activation: The plan has a future start date and is not yet active. Suspended: The plan has been temporarily suspended . Canceled: The plan was canceled, and the customer cannot use it. Expired: The plan has ended. Grace Period: Filter for customer whose payment failed for their recurring subscriptions. Pending Cancelation: The plan can be used by the customer until the end of the billing period they paid for and then will change to "Canceled" status. Note: You can undo cancelations for plans with the "Pending cancelation" status. If you undo the cancelation, the status of the plan returns to "Active". Free Trial: The recurring plan has a free trial and is in its free trial period. Extending a plan You can extend the duration of a customer's plan. This can happen, for example, when a customer was sick and wasn't able to make use of the plan. Extending a plan does not charge customers any additional fees. To extend a plan: Go to your site in the Wix app . Tap Manage at the bottom. Tap Subscriptions . Tap the relevant subscription you want to extend. Tap the More Actions icon at the top. Tap Extend Subscription . Tap the Extend this subscription till drop-down and select the relevant date. Tap Save . Tap Yes, extend to confirm . Suspending a plan You can suspend a plan whenever you or your customer need to. This is useful if your customer cannot use their plan temporarily through injury, travel or for other reasons. To suspend a plan: Go to your site in the Wix app . Tap Manage at the bottom. Tap Subscriptions . Tap the relevant subscription you want to extend. Tap the More Actions icon at the top. Tap Suspend Subscription . Tap Yes, suspend to confirm. Reactivating suspended plans You can reactivate a suspended plan at any time. Your customer regains access to the subscription and all associated benefits, and you start collecting upcoming payments again. To reactivate a suspended plan: Go to your site in the Wix app . Tap Manage at the bottom. Tap Subscriptions . Tap the relevant subscription you want to reactivate. Tap the More Actions icon at the top. Tap Reactivate . Tap Yes, reactivate to confirm. Canceling plans If a customer no longer wants to continue a subscription or you haven't received payment, you can manually cancel a subscription. To cancel a subscription: Go to your site in the Wix app . Tap Manage at the bottom. Tap Subscriptions under Business . Tap the plan you want to cancel. Tap the More Actions icon . Tap Cancel Subscription . Tap Yes, cancel to confirm. Issuing refunds: To refund a plan with a one-time payment: To issue a refund, contact your payment provider (e.g. PayPal, Stripe). To refund a plan with a recurring payment: When you cancel a recurring payment, the purchased plan and payment will not continue for the next cycle. For example, if you cancel a monthly plan in the middle of January, the plan continues until the end for January, but does not recur in the following months. During January, in this example, the Plan Status will be "Pending Cancelation". Previous Next Need A Professional Website? Contact Us Today! 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Using the Wix app to manage your bookingsWix Bookings: Adding Wix Bookings from the Wix App < Back Using the Wix app to manage your bookings Wix Bookings: Adding Wix Bookings from the Wix App Wix Bookings lets customers book your services through their member app (Spaces by Wix, Fit by Wix) or on your desktop site. Note: After you add the app from the Wix app, it appears as a pending app in your Editor. You can then choose if you want to add it to your desktop site as well . To add Wix Bookings from the Wix app: Go to your site in the Wix app. Tap Manage at the bottom. Tap Manage Apps . Tap Add next to Bookings under Business. (Optional) Add the app to your desktop site:Go to your site editor on desktop. Click the Add Apps icon . Click the Manage Apps tab. Click Add to Site next to Wix Bookings. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Payment BasicsBest Practices for Accepting Card Payments < Back Payment Basics Best Practices for Accepting Card Payments When you accept a credit card purchase, there is always a chance that the card or card information was stolen and is now being used for fraud. It’s also possible the buyer would try to abuse the chargeback mechanism and make a false claim. At Wix, we work hard to protect our merchants from fraudulent behavior. However you, as a merchant, are always the best line of defense against fraud, since you are fully aware of all that is happening with a particular order and buyer. In this article, learn about: Recognizing possible fraud Handling offline card payments Recognizing possible fraud Fraudsters often use sophisticated techniques to achieve their goals, and they generally operate in 2 ways: By illegally obtaining goods without paying for them By deceiving the merchant to illegally obtain funds There are a number of tell-tale signs that fraud may be in play. To minimize risks and possible chargebacks while accepting online orders, please review the following potential red flags. If you notice any of the behavior below, you should consider taking an extra step to be assured that your customer is not fraudulent. Be wary of: Bulk orders : Large orders on goods that have high resale value (sneakers, electronics, designers’ handbags, etc). Large repeated orders on such items also pose a high risk. Card processing behaviors: Multiple lost or stolen declines, or multiple attempts from different cards. It is unlikely that one customer will have 6 or more cards. Likewise, beware of cases where customers ask to split the payment into 2 or more instalments, especially using different cards. Unusual shipping behavior: Be wary if shipping is overpriced in comparison to the value of goods; if your customer insists on a rush-shipping option without sign-on delivery; or shipping to forwarding companies that provide reshipping to "third countries". 3rd party payment requests : Avoid requests to pay for special “vendor” services that you do not offer (such as door-to-door delivery, custom shipping, catering or event planning). These may be Western Union, Zelle, Cash App or similar money transfer requests. Any 3rd party requests are often indicative of a scam. Please be aware that such payments are final. Likewise, do not issue refund requests via these payment methods. Use the original payment method provided by your customer. If you face any of these red flags, we recommend some additional buyer verification checks. These can include a government-issued ID request, a telephone call, or a check via Zoom. Also, make sure that the order type you are handling correlates with your regular business practices. You always have an option to cancel the order and refund the initial payment if you spot behavior that may be considered fraudulent Handling offline card payments Offline card payments fall into 2 categories: Customer present : The customer is standing in front of your POS reader and inserts/taps/swipes their card Manual Card Entry : The customer is sharing their payment details with you, and you are inputting them via a POS terminal. This may be with, or without, face to face contact. When it comes to customer-present transactions, please make sure that you use an EMV chip whenever possible. This is the chip visible on most modern credit / debit cards. ‘Liability shift ’ will protect you as a merchant in most cases by using EMV, along with awareness of the fraud patterns listed above. Consider asking for a government-issued ID or another payment method if you have doubts about the buyer. In a case where the card is not working because of its poor condition, it's preferable to ask for another payment method, rather than input the card details manually. Fraudsters may spoil counterfeit cards on purpose to make you use the card via a manual input terminal, due to the low fraud protection of manually entered card payments. Manual Card Entry transactions are the most high-risk way of accepting payments. You should accept this method only from trusted clients, or when the fraudsters are not attracted to your business due to its nature (a kindergarten, or a kids summer camp, for example; or items with a low resale value). Remember, when it comes to chargebacks for manual input payments, the liability shift is most likely to be on the merchant's side. Therefore, it is difficult to win a dispute against such chargebacks. Previous Next Need A Professional Website? 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Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Selling event ticketsWix Events: Managing Ticket Orders < Back Selling event tickets Wix Events: Managing Ticket Orders In the Orders tab, you can see how many tickets you’ve sold as well as the total revenue for the event. Unlike the Guest List tab, where you can manage individual guests, here you can view and manage each order you received (in case you have multiple guests in a single order). Order statuses: Paid: Payment was received. Pending: The guest paid online but the payment has not yet arrived. Not Paid:  The Not Paid status appears in these cases:The order was purchased using the Manual Payment method . You added the guest manually . Processing: The guest made a payment, but the payment provider is still processing it. Declined: The guest paid, but the payment was declined by the payment provider. Note that if an order is "Pending" for over 2 hours, the status changes to "Declined" and tickets become available for purchase by others. To manage your orders: Go to Events in your site's dashboard. Select the published, ticketed event you want to view. Click the Orders tab. View the list of orders made for your event. Tip: Use the search bar to search for a guest by name. Manage your orders by doing the following: Mark an order as Paid Mark an order as Paid once you have received payment from your guest (for offline payment). Select the checkbox next to the relevant order(s). Click Mark as Paid . Click Mark as Paid to confirm. Note: You can select a specific order and change the order status from Not Paid to Paid there. Remove an order Remove an order from the Orders tab if the guest is no longer attending and wants to cancel their order. Select the checkboxes next to the relevant order(s). Click Remove From List . Click Remove Order to confirm. Notes: You can locate orders that you removed by filtering the order list. After filtering for "Removed", you can click an order and then click Restore to make it active again, unless the order tickets were connected to a seating map. If you set limits on how many people can register or buy tickets, the count is adjusted after you remove an order to include the extra registration(s) or ticket(s). Resend tickets in an order Resend all tickets associated with a specific order. If the order was for multiple guests, all guests receive another email with the ticket. Select the relevant order. Click More Actions . Click Resend Tickets . Click Resend to confirm. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Design elements appsThird-Party App: Image Zoom by Widgetic < Back Design elements apps Third-Party App: Image Zoom by Widgetic With the Image Zoom app by Widgetic, you can add custom navigation on top of your images. Give your customers detailed images to help them to see the materials, build quality, and colors of your products. Features and benefits include: Use smaller areas to show content that can be scaled on the spot Let customers see your products before they take action Customizable navigation style and position Use familiar interactions like pinch to zoom in and out Check out the Image Zoom app by Widgetic to get started. For questions or comments, contact Widgetic directly: Website: https://go.widgetic.com/ Email: support@widgetic.com Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Emails, SMS, and promotionsWix Bookings: Letting Clients Book Your Services With ClassPass < Back Emails, SMS, and promotions Wix Bookings: Letting Clients Book Your Services With ClassPass Create an additional revenue stream, increase exposure for your business, and reach new clients by integrating your site with ClassPass. ClassPass operates worldwide, and allows clients to access fitness, beauty and wellness services when traveling or living in different locations. Before you begin: Make sure you publish your site. Make sure to upgrade your site . In this article, learn more about: Connecting the ClassPass app to your site How bookings from ClassPass appear in the Booking Calendar Disconnecting the ClassPass app from your site Frequently asked questions (FAQs) Connecting the ClassPass app to your site You can connect your ClassPass account to your Wix site from Booking Channels in the dashboard. To connect the ClassPass app to your site: Go to Booking Channels in your site's dashboard. Click Connect under ClassPass. Follow the on-screen instructions to log in or create your ClassPass account. How bookings from ClassPass appear on your site ClassPass bookings appear on your site like regular bookings, but with a note indicating ClassPass as the source. Below are a few examples of how bookings made via ClassPass appear in the Booking Calendar, participants list, Contact cards, the Orders tab and on the Wix app. Click an option below to see how bookings via ClassPass appear: In the Booking Calendar Go to Booking Calendar in your site's dashboard. Click the relevant session in the calendar. The message, "Booked via ClassPass", appears under the Payment status. On clients' Contact Cards Go to Contacts in your site's dashboard. Hover over the relevant contact and click View . Scroll down to Labels , to view the "ClassPass contact" label. In the Orders tab Go to Orders in your site's dashboard. Select the relevant order. Two ClassPass indications appear on the order: one under Payment Info and another below the More Actions menu at the top. Disconnecting the ClassPass app from your site You can disconnect the ClassPass app from your Wix site at any time. You will no longer receive bookings from ClassPass and your business won't be visible on the app. To disconnect the ClassPass app from your site: Go to Booking Channels in your site's dashboard. Click Manage under ClassPass. Click the More Actions icon next to ClassPass. Click Delete . FAQs Click a question below to learn more about integrating the ClassPass app with your Wix Bookings site. Can clients reschedule sessions through the ClassPass app? Clients using the ClassPass can’t reschedule a specific session through the app, they need to cancel the session on ClassPass and re-book their preferred time. If a client cancels their session on the ClassPass app, will I get a notification? Yes, all cancellations made on the ClassPass app trigger notifications in your site's dashboard. Do clients booking through the ClassPass app automatically appear in my site contacts? If the client's email address they used to sign up for ClassPass does not already exist on your site, a new contact appears on your site. The client's first and last name, and, if required, their phone number all appear. ClassPass contacts display a generic ClassPass email address: firstnamelastname@client.classpass.com . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing billing for your appsCanceling an App Subscription < Back Managing billing for your apps Canceling an App Subscription To prevent any interruption of service, app subscriptions are set to renew automatically. You can cancel your subscription if you no longer need it. Important: Only certain roles, for example site owners, can cancel app subscriptions. If you don't see the option to cancel an app subscription, you may not have the required permissions. Learn more about roles and permissions . To cancel an app subscription: Go to Premium Subscriptions in your Wix account. Click the More Actions icon next to the relevant app. Click Cancel App . Select Cancel auto renew and click Submit . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up your storeWix Stores: Changing the Language of Your Storefront or Dashboard < Back Setting up your store Wix Stores: Changing the Language of Your Storefront or Dashboard Create your store in the language that suits your buyers. The Wix storefront is available in many languages including: Arabic Bulgarian Catalan Chinese (Traditional) Czech Danish Dutch English Finnish French German Greek Hebrew Hindi Hungarian Indonesian Italian Japanese Korean Lithuanian Malay Norwegian Polish Portuguese Romanian Russian Slovak Slovenian Spanish Swedish Tagalog Thai Turkish Ukrainian Vietnamese Note: If your language is not available, let us know . Change the language of your storefront Choose the language your customers see when shopping in your store. Go to the language & Region tab in your site's dashboard. Click the Site Language drop-down and select a language. Note: You can manually translate your store to a language which is not included in the list above by editing the text on your Cart page , Product page , Side cart , Thank You page , Product Gallery and Product Widget . Change the language of your dashboard and Editor The language of your dashboard and Editor is the same as the language of your Wix account. To learn how to change it, click here . Notes: If you have more than one site, this change affects all your sites. Not all the languages listed above are available as dashboard and Editor languages. Tip: You can also create a multilingual site using Wix Multilingual . Customers can choose one of the languages you offer from a list. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Shared GalleryThe Shared Gallery App: An Overview < Back Shared Gallery The Shared Gallery App: An Overview With the Shared Gallery app, you can create beautiful galleries on your site to share photos and videos with your community. You can upload your own photos and videos, or let your site members share their media. It's perfect for displaying photos and videos from weddings, classes, events, or anything else you want to share with your community. Get started by installing the Wix Shared Gallery app from the Wix App Market in just a couple of clicks. Click here to install the Shared Gallery app . Set up your gallery the way you want it After you've added the app to your site, you can start customizing your gallery's settings. Choose who has permission to upload or download media and manage, your gallery and select whether to enable or disable comments, tagging, and video uploads. Learn more about setting up your gallery Create beautiful galleries in a few clicks You can customize your gallery's design to match your site and branding. You can add an enticing title and description, choose the best layout for your albums and photos , and get creative with the design of your gallery. Learn more about designing your gallery Upload media in a few clicks You can add photos and videos to your gallery from your live site on desktop or on your mobile device. Upload photos in formats as .jpg, .png, and .gif files, and videos in formats such as Quicktime, AVI, and MP4. Learn more about uploading media You can also choose to let your site visitors and members upload and download media. Select who can download media, upload media, and manage your gallery. Customize their level of access to your gallery, or create your own roles with definable permissions. Learn more about access and permissions Manage your media in your dashboard The Shared Gallery section in your site's dashboard lets you upload and manage your media from one centralized place. From your dashboard, you can create albums , upload media , delete media , and share your albums. Build your community and improve engagement You can choose to let your community members like and share their favorite images and videos. They can also tag other members, and comment on media, reply to comments, and react with emojis and gifs. Learn more about customizing community settings Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More