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Third Party Payment ProvidersConnecting YooKassa (YooMoney) as a Payment Provider < Back Third Party Payment Providers Connecting YooKassa (YooMoney) as a Payment Provider Accept payments from your customers in various methods using YooKassa, also known as YooMoney. As of March 7 2022, Wix no longer supports Yookassa payments for any businesses, both new and existing, based in Russia. General Info Supported countries Russia Supported payment methods Credit cards, Yandex.Money, WebMoney, Qiwi, online bank transfers and more. For more more details, click here Transaction fees Varies. For more details, click here Notes The currency used in your Wix account must match the currency in your YooKassa account. If the currencies do not match, the transactions may be declined. Click here to learn how to change your currency. About the “Payment subject” and “Payment method” fields in YooKassa: These fields must be filled in only if you use an online sales register from one of YooKassa’s partners. Payment subject is the category of what you sell. For example: a product, service, or in-game bet. Payment method is the category of the way you accept payments. For example: a loan, pre-payment, or full payment. In the form, select the necessary values separately for products and delivery: the app for payment acceptance via Wix will pass this information in receipts. If you haven’t activated fiscalization via YooKassa, just leave these fields as they are. For more assistance, you can contact YooKassa Support . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Selling with Photo Albums StoreWix Photo Albums: Printing and Shipping Issues in the Wix Photo Albums Store < Back Selling with Photo Albums Store Wix Photo Albums: Printing and Shipping Issues in the Wix Photo Albums Store Important: Wix Photo Albums Store is not available to all users. As of February 2023, it is no longer possible to add Wix Photo Albums Store to your site. As an alternative, you can add Wix Stores to your site and connect it to Printful to sell your photos. Wix works with a third party company Order a Print to manage all your printing requirements. Order a Print is a worldwide print fulfillment platform and a developer of today's most advanced online printing solutions. Order a Print are responsible for printing and shipping of the printed goods in your Wix Photo Albums Store. If you have questions around the order status of your prints or have concerns with the quality of your prints, we recommend that you reach out to them directly with your query / concern. For questions or comments contact Order a Print directly: Website : https://www.orderaprint.com/art-store Email : support@orderaprint.com Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting Online Bank Transfer by Klarna as a Payment Method (Through Stripe) < Back Third Party Payment Providers Connecting Online Bank Transfer by Klarna as a Payment Method (Through Stripe) As of October 20, 2023, we no longer support connecting Online Bank Transfer by Klarna as a new payment method for your Wix site. If you've already set up Online Bank Transfer by Klarna for your site, you will still be able to accept payments through this payment method. However, if you disconnect Online Bank Transfer by Klarna in your Wix account, you won't be able to reconnect it. General Info Supported countries Austria, Belgium, Germany, Netherlands and Spain Supported currencies EUR The currency used in your Wix account must match the currency in your Stripe account. If the currencies do not match, the transactions may be declined. Learn how to change your currency Transaction fees Varies. No setup fees Account activation time Depends on the type of business Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, please visit the Stripe Help Center FAQs Click a question below to learn more about accepting payments. Can I accept Online Bank Transfer by Klarna payments outside of Europe? Users with an active Stripe account in any country (except Brazil and India) should be eligible to accept European payment methods. You can confirm your eligibility on your Stripe settings page . How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments , such as Stripe. How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Premium plan that supports payments in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up your storeUsing AI to Create an Online Store < Back Setting up your store Using AI to Create an Online Store Harness the power of artificial intelligence (AI) to build and manage your online store with Wix Stores. By utilizing AI, you not only save time and effort, but also ensure a more seamless and efficient operation of your store. Think of it as having a smart assistant who can handle multiple tasks accurately and quickly. AI can be used in various aspects of your store, from creating your products to promotion, leaving you more time to focus on other aspects of your business. Get inspiration for your store from other websites built with Wix Stores . Get a ready-made site for your store With Wix's AI website builder, you have a simple and intuitive way to build your online store . This tool interacts with you via a chat and gathers your website requirements through a series of questions. It considers your design style preferences and the functionalities you need for your store, then generates a customized site tailored to your needs. Feel free to request changes to parts of your site or ask the assistant to create a completely new one. Once it's ready, you can customize all parts of your site using the Wix Editor. Ready to build your site? Take me to the Wix AI website builder. Write product descriptions Using Wix's AI, you can quickly create product descriptions for your online store. When creating your product, just enter your product name and its key details. AI will then generate 3 different descriptions for you. You can pick the one you like best and make any changes you want. Try it out and save yourself some time and effort. Learn how to start creating your store products . Create and edit product images When setting up your online store, one of the most crucial aspects is creating captivating product images. They're the first thing your customers see, and first impressions count in the online marketplace. With the help of Wix's AI tools , creating stunning product images has never been easier. Click Crop & edit image on your product image to access the Wix Photo Studio. Once there, you will find several AI tools to enhance your image: Auto enhance : Automatically enhance your images to give your product photos a professional look. Remove and change backgrounds: Use AI to remove the background and place your product against a different backdrop. Improve image quality: Use the Upscale Image tool to increase the resolution of your photos, making them look sharp and clear even on larger screens. Change parts of your image: Use the AI Image Editor to select parts of your image and use AI to change it to whatever you want. Remove parts of the image: Use the Object Eraser tool to remove any unwanted objects from your photos. Want to create a new image for your store? Use the AI Image Creator to generate images based on a description of your product. Generate marketing emails Using AI to create email campaigns for your online store is a simple and efficient process, and you need absolutely no marketing experience. First, decide on the intent of your email. This could be anything from offering a discount to promoting a sale. Next, enter your key business details. This includes information like your store's name, the products or services you offer, and any other relevant information for your email campaign. Once you've entered all of this information, AI will take over. It will generate a full, detailed marketing email for you, complete with images, text, and links to your store. This email will be tailored to your business and the intent you chose, making it a powerful tool for driving sales and engaging with your customers, with hardly any effort on your end. Go to Email Marketing in your site's dashboard to get started. Improve your store's SEO So, you're not an SEO expert? No need to worry. Use Wix's AI tool for SEO to help you write the title tags and meta descriptions for your site's pages and products. This can help your online store's ranking on Google and may help customers find your products more easily. Important: This feature is only visible once you upgrade your site . The AI text generator will suggest 3 optimized suggestions for title tags and meta descriptions based on your existing page content. You can refine and recreate these suggestions to get more personalized results or change the tone of voice to match your brand. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Connecting a Business Email Hosted ElsewhereResolving Email Issues < Back Connecting a Business Email Hosted Elsewhere Resolving Email Issues Important: Make sure your domain is connected properly to Wix before taking any actions below. To resolve email issues: If your domain is connected to Wix via name servers : Ask your domain host for the MX records and enter them in the domains section of your Wix account. Learn more about adding or updating MX records . If your domain is connected to Wix via pointing : Contact your domain host for assistance with managing your mail-related records as your DNS records are managed by them. If you purchased personalized business email(s) from Wix : Check that your domain is active , Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Sending invoices & price quotesWix Invoices: Creating and Managing Recurring Invoices < Back Sending invoices & price quotes Wix Invoices: Creating and Managing Recurring Invoices Recurring invoices enable you to automatically issue invoices to customers on a regular basis. Choose to invoice customers weekly, bi-weekly, monthly or yearly. View and manage your recurring invoices to keep track of payments made. Before you begin: In order to accept payments from clients in Wix Invoices, you must set up a payment method . If you've already set up a payment method for Wix Stores, Wix Bookings or Wix Events, you do not need to set one up again. To set up a payment method, go to Invoices in your site's dashboard, click More Actions at the top right and click Accept payments . For recurring invoices, you need to use suitable payment providers such as Paypal, Stripe, Wix Payments or Isracard. Creating a recurring invoice Add all necessary information to your invoice and view a preview to see how it looks before emailing to your customer. To create a recurring invoice: Go to Recurring Invoices in your site's dashboard. (First time only) Click Get Started . Click + New Recurring Invoice at the top right. Choose how frequently and for how long you want to invoice your customer:Billing cycle: Choose a frequency from the drop-down list. Ends after: Choose to end the recurring invoice after a set or custom number of occurrences, or let it continue on an unlimited basis (i.e. until it is stopped). Click Next . Enter the general details for this recurring invoice:Due Date: Set 7, 14, or 30 days, or a custom due date. Customer: Click the drop-down to select a contact from your Contact List. Invoice Title: Type a title to clearly summarize the reason for payment. Enter the product/service details for this recurring invoice: Choose whether this invoice covers an existing or new product or service:Existing product or service: Select your product or service from the Add an item drop-down. New product or service: Click the Add an item drop-down and click + Add New to enter invoice item details. (Optional) Enter a description in the Write a description field. (Optional) Click + Add Line Item to add an additional product or service. Enter the cost details for this recurring invoice:Quantity: Enter the quantity of the product or service. Price: Enter the price per unit. (Optional) Click + Add Tax to add tax. Note: You'll be able to create a new tax rate or add a tax rate you've already created. (Optional) Click + Add Discount to apply a percentage discount to the total amount. (Optional) Enter any notes or terms you'd like your customer to be aware of in the Notes and Terms fields. Choose to preview, save or send your invoice:Preview: Click Preview at the top right to see the invoice your customer will receive. Save: Click Save & Close at the top right to save the invoice to send at a later time. Send: Click Send Invoice at the top right to first review or edit the content of the email your customer will receive. Click Send when you're ready to send. Edit your general invoice information: Customize the business details that appear across all of your invoices, such as company ID and currency. You can also add your company logo. Managing your recurring invoices Send, edit or cancel recurring invoices. You can also view the individual invoices that make up your recurring invoice (e.g. January invoice, February invoice, March invoice). To manage your recurring invoices: Go to Recurring Invoices in your site's dashboard. Click the More Actions icon next to the relevant recurring invoice. Choose what you want to do:Send or resend: Click Send via Email to send this invoice (or Resend via Email if this invoice has been sent previously). Review or edit the content of the email your customer will receive, and click Send when you're ready to send. Edit: Click Edit . Update the invoice as required and click Save & Close or Send Invoice . Note: You'll only be able to edit an invoice before a payment is made. View the individual invoices: Click View invoices . You'll be able to view the individual invoices that make up this recurring invoice once a payment has been made. Cancel: Click Cancel and then click Yes, Cancel . Any unpaid invoices will be voided and future payments from this customer will be canceled. Do more with your invoices: When the individual invoices that make up your recurring invoice (e.g. January invoice, February invoice, March invoice) have been sent, they will also appear in Invoices in your site's dashboard. From there, you can access more invoice actions , including sharing an invoice link and duplicating an invoice. Resolving recurring invoices in grace periods You can resolve a customer's recurring invoice that's in a grace period from your site's dashboard. This is useful if your customer meets you in person and wants to update their payment method, either through a card payment or in cash. Learn more about grace periods . To resolve a recurring invoice in a grace period: Go to Recurring Invoices in your site's dashboard. Click to select the relevant recurring invoice that's in a grace period. Click Collect Payment and choose what you want to do: Submit payment Make sure to get your customer's permission before entering their card details. Once the payment goes through, their invoice status updates automatically. To submit a card payment: Click Submit payment . Enter your customer's card details. Click Submit Payment to confirm. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Business Email BasicsGoogle Workspace: Adding an SPF Record to your Business Email < Back Business Email Basics Google Workspace: Adding an SPF Record to your Business Email An SPF (sender policy framework) record permits your mail server to send email on behalf of your domain. This helps to prevent spammers from sending messages with forged email address, claiming to be from your domain. If you have a Google Workspace business email, you can add an SPF record for your domain. Note: The SPF record should be added to the TXT field. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Sending invoices & price quotesWix Proposals by Prospero: Saving and Managing Proposal Templates < Back Sending invoices & price quotes Wix Proposals by Prospero: Saving and Managing Proposal Templates Save any proposal you've created as a template, preserving the essential information and design elements, minus the customer's name. Templates allow you to standardize your proposal format and speed up the client onboarding process. Saving proposals as templates Once you've finished creating a proposal that you're happy with, and want to use again, you can save the proposal as a template. To save a proposal as a template: Go to Proposals in your site's dashboard. Click the More Actions icon next to the relevant existing proposal. Click Save as template . Creating a new proposal from a template You can create new proposals from templates at any time. This is great for speeding up your workflow and sharing the proposal with the client as quickly as possible. To create a new proposal from a template: Go to Proposals in your site's dashboard. Click Manage next to Saved Templates at the top right. Click the More Actions icon next to the relevant template. Click Use template . Update the details of the new proposal to suit your clients' needs, including: the Title , Customer , Products and Services , and the Payment settings . Click Next at the top right. Update the design of the proposal using the available options. Click Preview . Click Share at the top and choose the relevant option:Copy Link URL: Click Copy Proposal link to share the link manually, via messaging platform, for example. Send via email: Click Send Proposal . Save as a template for future use: Click to save and reuse the proposal as a template. Click Done . Updating an existing proposal template As your business grows, or your needs change, you can update any of your existing templates at any time. To update an existing proposal template: Go to Proposals in your site's dashboard. Click Manage next to Saved Templates at the top right. Click the More Actions icon next to the relevant template. Click Edit template . Choose what you want to update:Proposal details : Make the necessary updates to any details under General info , Products and services , and Payment terms . Then click Next at the top right. Design: Click Next at the top right. Then, make the necessary updates to the proposal template design using the available options. Click Next at the top right of the Design section. Click Desktop or Mobile at the top right to preview the proposal. Click Save at the top when you're finished updating the proposal. Duplicating a proposal template You can duplicate your proposal templates if you need to make new versions that differ slightly from one another. This works well if you have clients with similar, but slightly different needs, and want to use the same template design, for example. To duplicate a proposal template: Go to Proposals in your site's dashboard. Click Manage next to Saved Templates at the top right. Click the More Actions icon next to the relevant existing template. Click Duplicate template . Editing proposal template info You can change the proposal template name and thumbnail, and add a note whenever you need. This is useful when you duplicate an existing template and need to tell the two copies apart. To edit an existing proposal template's information: Go to Proposals in your site's dashboard. Click Manage next to Saved Templates at the top right. Click the More Actions icon next to the relevant existing template. Click Set template info . Choose what you want to do:Enter the new template name. Add a private note (this is only visible to you). Click to replace the thumbnail image. You can choose from your existing site images, or choose from the other available options. Click Save . Deleting an existing proposal template As your business grows, and your style and design needs change, you may need to delete existing proposals to make room for updated versions. You can delete proposals at any time, but note that you cannot undo this action. To delete an existing proposal template. Go to Proposals in your site's dashboard. Click Manage next to Saved Templates at the top right. Click the More Actions icon next to the relevant template. Click Delete . Click Delete Template to confirm. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Business Email BasicsConnecting Email Accounts from Different Email Providers for the Same Domain < Back Business Email Basics Connecting Email Accounts from Different Email Providers for the Same Domain It is not possible to connect email accounts from more than one email provider to the same domain. You can have numerous domain-based emails, but they must be purchased from the same email provider (e.g., only from Google Workspace, or only from GoDaddy). If you've purchased a Google Workspace business email from Wix and from another provider, you'll have to choose one and cancel the other: If you'd like to keep your external email (e.g., your GoDaddy email) you need to cancel your Google Workspace business email . Please make sure to connect your external email . If you'd like to keep your Google Workspace business email, you need to cancel your external email. In order to do so, please contact the external provider directly. Please make sure to add the correct records for your Google Workspace business email. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting PayPal as a Payment Provider < Back Third Party Payment Providers Connecting PayPal as a Payment Provider Important: As of March 7 2022, Wix no longer supports PayPal payments for any businesses, both new and existing, based in Russia. A PayPal business account is a great alternative to opening a credit card merchant account. Using PayPal you can accept PayPal payments, credit cards and debit cards. Customers are directed to PayPal when making the payment. General Information Supported countries Over 200 countries. For more information, visit PayPal Accepted currencies CAD, EUR, GBP, JPY, AUD, NZD, CHF, HKD, SGD, SEK, DKK, PLN, NOK, HUF, CZK, ILS, MXN, BRL (for Brazil only), MYR (for Malaysia only), PHP, TWD, THB and USD Transaction fees Vary by location. Contact PayPal for more information. Payment methods available with Smart buttons PayPal Checkout Pay Later (BNPL) PayPal Credit Venmo Account activation time Instant Notes Supports recurring payments (i.e. for Wix Video subscriptions) You must have a Paypal Business account Managing your account For information on receiving payouts, refunding customers and more, contact PayPal In this article, learn about: Connecting PayPal Recurring payments Venmo payments Smart buttons FAQs Connecting PayPal If PayPal is available in your region and you choose to connect it, you can either connect an existing PayPal business account or create a new one. To connect PayPal: Go to Accept Payments in your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click Connect next to PayPal. Depending on whether you have a PayPal business account or need to create a new one, follow the steps: Have a PayPal business account Enter the email address associated with your PayPal business account. Click Connect . Sign in to PayPal and follow the on-screen instructions. Click Go back to Wix.com to complete the connection. Don't have a PayPal business account Click Create PayPal account . Follow the instructions on PayPal to create a PayPal business account. Once your account is approved, go to Accept Payments in your site's dashboard and follow the steps under Have a PayPal Account . Accepting recurring payments Apps such as Wix Video and Pricing Plans allow you to receive recurring payments for services that renew using PayPal. In order to receive recurring payments you must first complete the set-up process by connecting your PayPal account using the steps above. Depending on whether you have a new or existing PayPal business account, follow the steps below to activate recurring payments. Recurring payments for new PayPal business accounts Go to Accept Payments in your site's dashboard. Click Start PayPal Review under PayPal. Note : PayPal's review process can take up to 72 hours. Recurring payments for existing PayPal business accounts Go to Accept Payments in your site's dashboard. Click Enable Advanced Options under PayPal. Click Grant Permission. Accepting Venmo payments Before you begin: Venmo is currently available to select US users only. At present, Venmo is unavailable for customers using IOS devices. Venmo is a mobile payment app operated by PayPal. If you've connected PayPal as a payment provider, Venmo is already enabled for your store. No extra steps are needed in order to make this button available. Customers who have the Venmo app installed on their phone can see this option in your checkout page. Clicking the button redirects them to the app where they can securely complete the payment. Using PayPal smart buttons PayPal decides which buttons (up to 2) are displayed, based on your customers' location. By clicking More Payment Options , your customers can view the payment methods available to them. These can be: PayPal Checkout : Regular payment Venmo : Venmo payments PayPal Credit : Payment with special financing. PayPal Credit is subject to consumer credit approval Pay Later (BNPL) : Multiple, interest-free payments FAQs Click a question below to learn more about accepting payments. Why is my PayPal payment still pending? In many cases, a PayPal payment will show as pending because PayPal has not yet processed the payment. Processing can take up to 24 hours. If, after 24 hours, your payment is still pending, follow our troubleshooting guide to understand why. Can I create coupons or discounts with PayPal for my Wix Store? If you offer coupons or discounts in your store, you must create the coupons through your Wix account, and not through PayPal. Can I use PayPal in India? From April, 2021, PayPal no longer offers domestic payment services in India. As a result of this, PayPal Payments Private Limited users cannot use Indian rupees (INR) to receive payments. This change, however, has no impact on PayPal’s international services. Users in India can continue to send and receive international payments in US dollars (USD). How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting PagSeguro as a Payment Provider < Back Third Party Payment Providers Connecting PagSeguro as a Payment Provider From April, 2023, PagSeguro has been closed for new users in Wix. However, existing PagSeguro users can still process payments using this payment provider. Accept payments from your customers in Brazil using PagSeguro as a payment provider. General Info Supported countries Brazil Accepted currencies BRL. The currency used in your Wix account must match the currency in your PagSeguro account (BRL). If the currencies do not match, the transactions may be declined. Learn how to change your currency Transaction fees 3.99% + R$0.40 per transaction. No monthly fees. No setup fees. Account activation time Instant Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact PagSeguro Connecting PagSeguro Go to Accept Payments in your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click Connect next to PagSeguro. Select an option: Have an account: Enter your Email and Token . Click Connect . Don't have an account: Click Create new account . Select I want to sell right now on the right. Follow the quick onboarding process to create an account. Check your email account for an email with your login credentials. Note: You will receive the email once your account is approved by PagSeguro. Generate your security token:Log in to your PagSeguro account. Click Integrations under Preferences on the left. Click Generate Token under Usage APIs . Copy the security token that is generated. Return to this window (repeat steps 1-3) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting Pay-Easy or Convenience Stores as a Payment Method (Through GMO) < Back Third Party Payment Providers Connecting Pay-Easy or Convenience Stores as a Payment Method (Through GMO) Important: As of January 7 2025, GMO-Epsilon is no longer available to connect as a payment provider in Wix. Merchants who have already connected to GMO-Epsilon can still process payments. However, if you disconnect your GMO-Epsilon account from Wix, you will not be able to reconnect it. As of April 1 2025, GMO-Epsilon will no longer be available for all Wix users, including existing accounts. Accept payments from customers in Japan using Pay-Easy and/or Convenience Stores. Your customers can pay for your products through their bank account with Pay-Easy, or through select convenience stores near them with Convenience Stores. As these payments are processed by GMO-Epsilon, you will need to set up or connect an existing GMO-Epsilon account to your site. General Info Supported countries Japan Transaction fees Pay-Easy : From 3.5% per transaction. Minimum monthly fee: 1,000 Japanese Yen. Convenience Stores : From 130 Japanese Yen per transaction. Minimum monthly fee: 1,000 Japanese Yen. Account activation time Up to 1 month Supported currencies JPY Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, visit Epsilon FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More