Connecting Privat24 as a Payment Method (Through Interkassa)

As of September 2024, Privat24 (Through Interkassa) is no longer available to connect as a payment provider in Wix. Merchants who have already connected to Privat24 can still process payments.
However, if you disconnect your Privat24 account from Wix, you will not be able to reconnect it.

Accept payments from your customers in UAH using Privat24 as a payment method, processed by Interkassa.

General Info

Supported country

Ukraine

Accepted currency

UAH

Transaction fees

NO setup fees

2.5% per transaction for Interkassa business accounts

2.7% for Interkassa personal accounts

Account activation time

1-5 business days

Notes

• Minimum amount per transaction: 1 UAH.

• The currency used in your Wix account must match the currency used in your Interkassa account. If the currencies do not match, the transactions may be declined. Learn how to change your currency

Managing your account

For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Privat24

Connecting Privat24 (through Interkassa)

1. Go to Accept Payments on your site's dashboard.
   Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it.

2. Click See More Payment Options.

3. Click See Options next to Third-Party Credit / Debit Card Providers.

4. Click Connect next to Privat24.

1. Depending on whether you have an existing Interkassa account or need to create a new one, follow the instructions:

Have an account

Important: Check that your Interkassa account is verified before trying to connect it to your site.

1. Retrieve your Interkassa Checkout ID and Checkout Secret (Sign Key):Open a new tab in your browser and log in to your Interkassa account.
   Click your username at the top right to open the drop-down menu.
   Click Checkout Mode.
   Click Edit Checkout.
   Click Security.
   Click Sign Key.
   Copy your Checkout ID and the Checkout Secret (Sign Key).
   

2. Paste the Checkout ID and the Checkout Secret (Sign Key) into Wix.

3. Click Connect.

Don't have an account

1. Click Create Interkassa account.

2. Follow the instructions in Interkassa to create your account. Once verified, you will receive an email from Interkassa with your username and password.

3. Log in to your Interkassa account.

4. Retrieve your Interkassa Checkout ID and Checkout Secret (Sign Key):Click your username at the top right to open the drop-down menu.
   Click Checkout Mode.
   Click Edit Checkout.
   Click Security.
   Click Sign Key.
   Copy your Checkout ID and the Checkout Secret (Sign Key).
   

5. Go back to your Wix account (repeat steps 1-4).

6. Paste the Checkout ID and the Checkout Secret (Sign Key) in the pop-up.

7. Click Connect.

FAQs

Click a question below to learn more about accepting payments.

How can I tell if a payment method is active?

In order to accept online payments, you must connect a payment provider.

Once connected, your checkout will be active for your chosen payment method(s).

You need to have your account successfully verified to receive payouts.

Is my currency supported?

Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.

What is a minimum payment amount?

Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.

Can I offer recurring payments?

To offer recurring payments, you must connect a payment provider that supports recurring payments.

How do I get my payouts?

Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.

My customers' payments are being declined. What can I do?

If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.

Why can’t I connect my desired payment provider?

If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues.

Do I need to upgrade my site to accept payments?

Yes. You need to upgrade your site to a plan that supports payments in order to accept payments.