Connecting Mobile Payment as a Payment Method (Through KOMOJU)

Accept payments from your customers in Japan using Mobile Payment (through KOMOJU) as a payment method.

General Info

Supported countries

Japan

Supported currencies

JPY
The currency used in your Wix account must match the currency in your KOMOJU account. If the currencies do not match, the transactions may be declined. Learn how to change your currency.

Transaction fees

Vary

Account activation time

Up to 2 months

Managing your account

For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, visit KOMOJU

Connecting Mobile Payment (through KOMOJU)

1. Go to Accept Payments on your site's dashboard.
   Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it.

2. Click See More Payment Options.

3. Click Connect next to Mobile Payment.

1. Select an option:

I have a KOMOJU account

1. Enter the Secret Key you received from KOMOJU.

2. Click Connect.

I don't have a KOMOJU account

1. Click Create new account. This will redirect you to KOMOJU where you can create your new account.

2. Follow the instructions to sign up.

3. (When your account is approved) Repeat steps 1-4 and follow the steps under 'I have a KOMOJU account'.

I have already connected KOMOJU and I want to add another payment method

1. Sign in to your KOMOJU account.

2. Add the payment method you wish to connect and confirm that the payment method is active.

3. Go to Accept Payments in your site's dashboard.

4. Click Manage next to KOMOJU

5. Enable the toggle next to your desired payment method. 
   
   Tip: Make sure your payment method is active in KOMOJU.

Tip:

If you need help with finding your KOMOJU account credentials or connecting your KOMOJU account to Wix, you can contact KOMOJU at any time.

FAQs

Click a question below to learn more about accepting payments.

How can I tell if a payment method is active?

In order to accept online payments, you must connect a payment provider.

Once connected, your Wix checkout will be active for your chosen payment method(s).

You need to have your account successfully verified to receive payouts.
Make sure your payment method is also active in KOMOJU.

Is my currency supported?

Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.

What is a minimum payment amount?

Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.

Can I offer recurring payments?

To offer recurring payments, you must connect a payment provider that supports recurring payments.

How do I get my payouts?

Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.

My customers' payments are being declined. What can I do?

If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments.

Why can’t I connect my desired payment provider?

If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues.

Do I need a Premium plan to accept payments?

Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments.