< Back Getting started with Wix How to begin 7 Essential Wix Tools to Use With Your Business Site With 100s of fully customizable designer made business templates available for free, it's no wonder millions of businesses across the globe choose to create their sites using Wix. Whether you want to display your photography portfolio, open an online store, or build a website for your hotel and accept reservations, Wix has something for you. If you haven't created your site yet, we suggest that you read our list of top things to consider before selecting a template . Or, you can start from scratch with a blank template . In addition to providing you with all the tools and knowledge you need to create the best site for your business, we have several features that allow you to take full control of your business's online presence from A-Z. Custom Domain Every Wix site gets its own unique site address in the following format: siteprefix.wixsite.com/siteaddress This free Wix URL is a quick and hassle-free way to get your website online, until you are ready for a custom domain. We believe that using a custom domain for your site is as important as the business's brand name itself. Your domain name is the first thing people see when they go to your site, so you want to get it right! You may want to read our tips & guidelines to help you choose one that works for your site and business. Get started using a custom domain name with your site as soon as you upgrade the site to any one of our Premium or Studio site plans. Once your site is a premium site, you can connect to it a domain purchased directly from Wix, or a domain purchased elsewhere. If you upgrade to selected Premium or Studio site plans , then you receive a free domain voucher for your site. Google Workspace business email Upgrading your site to one of our Premium or Studio site plans, and connecting it to a custom domain name is an important step towards establishing your business brand. Using a business email for your domain (e.g. info@mystunningwebsite.com) is sure to take your branding one step further by creating a professional image for your business, all while boosting your credibility in the eyes of your potential and existing customers. Another great reason for setting up customized email addresses for your business is the flexibility it gives you. For instance, you can create custom addresses for specific needs such as: myname@mybusiness.com or support@mybusiness.com. This not only directs your customers to the right email, but it also makes it easier for you to filter, and read through your emails. Learn more about purchasing Google Workspace business email directly from Wix. The Wix App Market Use our App Market to take your site and business to the next level! Many of the apps that you'll find there are created and developed at Wix. Other Apps are made by third parties that you might already be familiar with. Popular brands like Etsy, Constant Contact, Eventbrite, and more have created helpful apps that add the same services that you know and love. Not sure where to start? Visit the Wix App Market and take a tour for yourself. You can also add apps from your editor, your site's dashboard, or the Wix app on your mobile device. Learn how to add apps to your site Wix Payments Connect Wix Payments to create a one-stop-shop for all your business needs. With an in-house set-up, we make it even easier for you to accept payments on your site. Our secure system allows you to manage orders and payments from a single place, as well as a unified dashboard for payouts, refunds and chargebacks. All this coupled with 24-7 dedicated customer support makes Wix Payments the number 1 payment provider on our platform. If Wix Payments isn’t available in your region, or you’d like to connect a different payment provider, select from 70+ payment options offered on Wix worldwide . Site Contacts Easily manage all of your site's contacts in one place! To view and manage your contacts, open your site's dashboard, and go to Contacts . From here, you can easily import (and export) contacts at any time using Gmail or via CSV files. In addition, customers, subscribers, site members and people who contacted you via your site's contact forms can be found and easily managed via your contact groups in one organized place. Learn more about Contacts . Tip: Keep track of who your email contacts are by adding 'notes' in the contact details. Click Edit Contact to add a note. Notes help you remember exactly who, what, how, and where you came in contact with the people on your contact lists. This really comes in handy once you have dozens or hundreds of contacts. Wix Email Marketing Now that you've read about managing your site's contacts, it's time to learn about one of our most talked about apps. Wix Email Marketing is an incredible tool for any business owner that is looking for an easy way to send stunning email marketing campaigns to site visitors and increase customer engagement. With Wix Email Marketing, you can share eye-catching updates, news items, promotions and more. Simply create your message (enter text, images, videos and links), add contacts and send your email campaign. That's it! Another great feature Wix Email Marketing offers is the ability to track your email's performance to see who's clicked, opened and shared your newsletter. Learn tips for planning your email marketing campaign . Wix's Search Engine Optimization (SEO) Features Your aims for your online presence depend on your particular business model and industry. Whatever your goals are, Wix offers a range of built-in SEO tools, features, and integrations to help you optimize your site for search engines. If you have a local business, you can use Wix’s Google Business Profile integration to take advantage of instant verification. This lets you establish your business on Google without having to wait for weeks to get verified. Wix's preset structured data markups can enhance how your site's pages look in search results. Search engines like Google can use these markup to create rich results like article previews, product previews, and FAQs for your page's search results. If you need to optimize your site at scale, you can save time by using your site's SEO Settings to apply changes across all your pages of the same type. For example, you can edit the social share settings for all of your blog post pages at the same time. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? About Wix About the Wix Servers Wix has servers all over the world, including Europe and the US, as well as back up servers. We use our technology to host quality Wix sites that are viewed globally. Learn more about Wix's free web hosting . We are pleased to state that our server up-time is 99.99%. This means that Wix sites are live 99.99% of the time! As an Internet company, our main priorities include maintaining our servers and making sure that all data can be retrieved and restored in the unlikely event that any of our servers get corrupted. Note: Wix can only retrieve and restore content from your site if that content was saved. When editing your site, make sure to save regularly. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? About Wix Requesting the Details of a Wix User User privacy is very important to us. Wix is not at liberty to provide personal information about our users, including email addresses, IP addresses etc. Having said this, as Wix.com is a public company, we are always willing to cooperate with law enforcement agencies and share information after receiving a court order or subpoena. If you are a member of a police department or government agency and are investigating an ongoing case, you may contact us at any time. Our policy is to comply as best as we can with any ongoing police investigations. We usually provide the information, in hard copy, to the address mentioned in the court order. If you are not a law enforcement officer and would like to have a site removed or obtain personally identifying information about a Wix user, you must obtain a court order, which we honor. We ask that all court orders or subpoenas be sent to subpoenas@wix.com . For any additional questions regarding this matter, contact us and we will be happy to assist. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Known Issues Automated Order Emails Missing Translations and Displaying in English Only Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? About Wix Copyright of Wix's Content As can be seen in our Terms of Use , all content (excluding content uploaded by the user) on Wix.com and within the Wix Editor and Studio Editor is subject to copyright and other intellectual property rights, under local and international law. All Wix copyrighted content can be used by Wix users within the Wix platform only. Users are not authorized to migrate Wix content outside of Wix. Wix content may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever without prior written consent from Wix. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Getting started with Wix Hiring a professional to build your site Managing Project Requests You Submitted to the Wix Marketplace Submit project requests to get price quotes from Wix Professionals in the Wix Marketplace. View your matches, track the progress of your projects and share your experience by posting a review. If you choose to cancel a project, we'll notify the Wix Professionals matched with you that the project is no longer available. Viewing your matched Wix Professionals and projects Once you submit a request for a project, we'll match you with Wix Professionals that fit the description of what you're looking for. You can view your matches, check out their profiles in the Wix Marketplace, and track the progress of your ongoing projects. If you decide to cancel a project, we'll notify the Wix Professionals matched with you. To view your matches and projects: Sign in to your Wix account . Go to your projects page in the Wix Marketplace . Hover over the relevant project and click View Project to view the project details. (Optional) Click the More Actions icon on the right and choose what you want to do: View Project: View your project details with the Wix Professional. View Marketplace Profile: View the Wix Professional's profile in the Wix Marketplace. Report this professional: If you're facing an issue with a Wix Professional on an open project that you can't resolve, you can report them directly to Wix. Learn more about disputes with a professional . Cancel Request: Cancel this project request. We'll notify your matches that this project is no longer available. Posting a review about your experience Post a review about your experience working with a Wix Professional on your project. You can give an overall rating and provide written feedback on the quality of work, communication and project delivery. Note: You can post a review only after your project was completed by the Wix Professional. To post a review: Sign in to your Wix account . Go to your projects page in the Wix Marketplace . Click Leave a review on the relevant project. Click the stars under Overall rating to rate your experience working with the Wix Professional (with 5 stars rated as the best experience and 1 star as the worst). Enter your review in the How was their quality of work, communication and delivery time? field. Note: Your review will be shared publicly on the Wix Professional's profile in the Wix Marketplace, along with your name. Click Publish . Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? About Wix Avoiding the Use of Abusive Content Important: The following does not constitute legal advice and should be used for informational purposes only. We have set out some guidelines for you, as a user, to help you keep your site safe and abuse free. Types of content which could lead to an abuse complaint being filed against you include, but are not limited to: Defamation of character: Also referred to as slander. Any intentional false claims made about another person, business, product, group, government, religion or nation. This also includes hate speech, as well as libel. Phishing methods: An attempt to gather private or sensitive information, such as usernames, passwords or credit card details. Content Promoting Self-Harm: This includes, but it not limited to, content glorifying any type of self-harm such as suicide, eating disorders or cutting. This does not include sites created to act as a support system or create awareness. Electronic Spamming: The use of electronic messaging systems to send unsolicited, and often repeated, messages, usually for marketing purposes. This is especially important for users who have purchased a Wix Email Marketing premium plan. If this applies to you, we recommend that you read through our email marketing campaign best practices tutorial. The nature of the content that you choose to upload to your site is under your responsibility. Like any other website in the world, a site created through Wix is subject to international law. Wix has the right to remove any abusive content hosted on the Wix system at its sole and absolute discretion and with no obligation to provide explanations. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio: Applying to Join the Wix Marketplace Expand your business and connect with potential clients by joining the Wix Marketplace. Showcase your expertise, highlight your work to a global audience, and get matched with quality leads from Wix users seeking professional services. Requirements and recommendations for applying To uphold the high standards of the Wix Marketplace, all applicants are pre-screened. Review the requirements and recommendations below before submitting your application. Important: Your application may be rejected if you don’t meet the criteria. Make sure to comply with the Wix Marketplace Terms of Use . Requirements for applying You must meet the following requirements to join the Wix Marketplace: Partner Program level: Achieve Icon level in the Wix Partner Program and have at least 20 Premium sites published for 30 days or more. Wix account: Your Wix account must be at least 6 months old before we can review your application. Business website: Submit a dedicated website showcasing your work (not a profile on platforms like Behance, Upwork, or Fiverr). Note: Your site must be connected to a custom domain. Free sites are not eligible. Portfolio projects: Submit at least 5 Premium Wix sites that: Are live and free of errors (e.g. no 404 pages). Were created or collaborated on by you. Do not include any abusive content . Language: Applications are currently accepted only in English, Chinese, Czech, Danish, Dutch, French, German, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Thai, Turkish and Ukrainian. Location: Your application must reflect your business location. If you're based in or work with clients in the EU, additional details are required to comply with the Digital Services Act (DSA). Note: Avoid using the Wix brand or logo in your Marketplace profile. Learn more about the Wix Marketplace Lead Matching Guidelines . Recommendations for submitting portfolio sites Your portfolio is evaluated based on design quality, user experience, and advanced functionality. Include relevant certifications and examples of documents you've sent to clients, such as project briefs, client testimonials, proposals, and more. Follow these recommendations to strengthen your application: Have clear content: Ensure concise, well-structured content with primary CTAs (Call to Action links) placed prominently above the fold. Feature appealing visuals: Include high-quality images and graphic elements that align with the site's purpose. Include intuitive navigation: Make sure the menu and site structure are straightforward and user-friendly. Optimized for accessibility: Ensure sites are mobile-friendly, SEO-optimized, and accessible to all users. Maintain design consistency: Use cohesive design elements (e.g., matching colors, fonts, buttons, and icons). Showcase advanced functionality: Highlight custom solutions with advanced tools like Velo by Wix, databases, or apps. Applying to join the Wix Marketplace Apply to join the Wix Marketplace. You can save your progress at any time during the application process. To apply to join the Wix Marketplace: Go to Marketplace Overview in your Wix Studio workspace. Click Apply Now . In the General Info tab, provide your business details, add a brief description to introduce yourself to potential clients, include links to your social media profiles and select the platforms you build on ( Wix Studio / Wix ). If you have any Wix Studio certifications, they will automatically appear in this tab. In the Portfolio tab, click + Add Project to submit at least 5 Premium Wix sites that showcase your expertise and meet the portfolio requirements. In the Services & Rates tab, choose the services you offer and set starting rates for each service. In the Your Experience tab, provide additional details about your professional background, including client references, certifications, and examples of documents you’ve shared with clients. Share how you stay updated with Wix’s latest features and include any additional information you'd like us to know. In the Language & Location tab, choose the countries you want to work with and the languages you support. If you work with EU clients or are based in the EU, provide additional business details to comply with the EU's Digital Services Act (DSA). Click Apply . Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio: Requesting a Review from a Client in the Wix Marketplace Once you've submitted a completed project for a client through the Wix Marketplace, they'll get an email asking them to review your work. When your clients post a review, it's displayed on your agency profile for other potential clients to see. The more good reviews you get, the better your profile looks. If your client hasn't left a review, you can send them a link to fill out the review form. To request a review from your client: Go to Marketplace Overview in your Wix Studio workspace. Click the Projects tab. Hover over the relevant project and click View . Tip: Use the Filter by status drop-down and select Completed to see all of your completed projects. Click Copy review link under Completed project to copy the link to your clipboard. Send the link to your client. Notes: Your client must be logged into their Wix account to view and submit the review form. Currently, it's not possible to receive reviews from clients who did not come from the Wix Marketplace. If this is a feature you would like to have, you can vote for it here . Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio: Managing Storage on Free Sites Free Partner sites include 10GB of storage space until you upgrade the site's plan. The storage limit you have after upgrading depends on the plan you choose. Note: It may take a few hours for the 10GB storage to be applied to your free Partner site. What happens when I upgrade to a plan with more than 10GB of storage? If you upgrade a site to a plan with more than 10GB of storage, the new plan's storage limit will replace the free 10GB. For example, if you're using 6GB of storage on your free site and then upgrade to a plan with 50GB of storage, you'll have 44GB of storage remaining. What happens when I upgrade to a plan with less than 10GB of storage? If you upgrade a site to a plan with less than 10GB of storage, the new plan's storage limit will apply. Files exceeding this limit won't be deleted, but you won’t be able to add new files until your usage falls within the plan's quota or you upgrade to a plan with more storage. For example, if you're using 6GB of storage on your free site and then upgrade to a plan that includes 2GB of storage, the 6GB you’re using will remain. To add more files, you’ll need to delete files until your storage is under 2GB, or upgrade to a plan with more storage. Does this 10GB of storage space apply to all Partners? Yes, this is an exclusive benefit for all Partners and applies to all sites they own. For new Partners joining the Partners Program, the benefit will take effect 24 hours after joining the program. Does this 10GB of storage space apply only to sites I'm the owner of? Yes, this benefit applies only to sites you're the owner of. It does not apply to sites where you are a co-owner or hold another role. How can I delete media from my site storage? Delete any media from your storage by accessing Manage Storage from your site's Settings . Start by selecting all the media you wish to delete and then click one of the options: Move to trash: The media will be moved to the Trash tab in Manage Storage . Permanently delete: This permanently deletes files from your storage along with anywhere they display on your live site. You are unable to restore them. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio: Tracking Your Payouts Important: Currently, payouts are not issued to banks located in Russia and Pakistan. Track your payouts from revenue streams, including revenue share from site plans, client sales, and Studio template sales in the Marketplace. Access detailed payout information, such as reference numbers, payout statuses, and amounts. You can also view, download, or print invoices directly from your Wix Studio workspace. Before you begin: Connect your payout method to ensure your earnings are processed. Tracking your payouts Your payouts include earnings from site plans, client sales, and Studio template sales in the Wix Marketplace. Once your total earnings reach $200 or more, payouts are scheduled 30 days after the end of that month. If your earnings don’t meet the $200 threshold, they’ll roll over to the next month until the minimum is met. Payout example: In January, you earned $450 from revenue share and $300 from template sales, for a total of $750. A payout is scheduled for the end of February. On February 28th, your January earnings will be paid out to your bank account. To track your payouts: Go to Payouts in your Wix Studio workspace. Choose what you want to do: Filter: Click Filter to narrow down the list by earning month or amount. Export: Click the Export icon to download a .CSV file of your payout invoice history. View, Download, and Print: Hover over a payout and click View Invoice to view, download, or print it. Note: If there are issues with your payout, it may be delayed. FAQs Click on a question below to learn more about payouts. What happens if I don't reach the $200 threshold? If your earnings don’t meet the $200 threshold, they’ll accumulate until the threshold is met. Once your earnings reach at least $200, a payout will be created and processed. How can I access my invoice? To access your payout invoice, hover over it and click View Invoice to view, download, or print it. What should I do if my payment status remains "Not Paid Yet" for a long time? If you’ve met the $200 threshold but haven't received your payout, verify that your payment details are correct in the payout settings of your workspace. If your account is still under verification, delays may occur. If the payout status hasn’t updated within 2 months, reach out to Wix Customer Care for assistance . Can I change my payout details? Yes. Click the Payout Settings icon in the Payouts tab of your Wix Studio workspace to update your payment details. Note that some updates may require your confirmation. Will I receive a notification when my payout is processed? Yes. You’ll receive an email with the payout details once it’s processed. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio App: Creating and Editing Your Workspace Introducing the new Wix Studio app, exclusively tailored for agencies. You can manage sites, projects and clients when you’re on-the-go. Respond quickly to new leads, message contacts, handle payments and contact Customer Care. From the app, you can create new workspaces, join others, and switch between them so you can stay on top of every project. Creating a workspace Create a workspace to help you manage all of your projects and teammates seamlessly, while optimizing collaboration with your clients. To create a workspace: Log in to the Wix Studio app. Tap the workspaces drop-down at the top. Tap Create a workspace . (Optional) Add a Workspace profile photo . Enter the relevant Workspace name . Tap Create . Note: Your sites within the workspace maintain the same order as in your Wix Studio account, including any folders you've used for organization. Editing your workspace Edit your workspace by updating its name and profile photo. This ensures easy identification, especially when collaborating across multiple workspaces with teammates and collaborators. Note: You can only edit the workspace you are the owner of. To edit your workspace: Log in to the Wix Studio app. Tap the workspaces drop-down at the top. Tap the Edit icon next to the relevant workspace. Choose what you want to edit: Workspace profile photo: Upload an image or a logo for your workspace. Workspace name: Update the name that will help all teammates identify the workspace easily. Tap Save . FAQs Click a question below to learn about having your own workspace and being part of multiple workspaces. How do I switch between workspaces? Tap the workspace drop-down and select the relevant workspace. Is there a limit of the number of workspaces I can belong to? If you belong to 50 workspaces, you will not be able to create any new ones. You can create as many sites as you want within each workspace. Which sites can I see in the workspaces I belong to? From your workspaces in the app, you can see all sites that you are the owner or co-owner of, and any other sites that you have permission to access in the workspace. Can I transfer sites between workspaces? Not yet. Transferring sites, domains and premium plans between workspaces is a feature we're currently working on. However, you can transfer sites between accounts, just as you can today. Can I add people to join my workspace from the Studio app? No. It is not possible to add people to join your workspace from the Wix Studio app, only from desktop . Once they join from desktop, they can access your workspace in the Wix Studio app. Previous Next Need An AI Run Website? Contact Us Today! Submit