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3rd-Party POS SolutionsWix Mobile POS: Setting Up a Point of Sale with Square < Back 3rd-Party POS Solutions Wix Mobile POS: Setting Up a Point of Sale with Square Important: This article is about mobile POS with Square as your payment provider. For information on Wix's own Wix Mobile POS, click here . For info on the Wix Retail POS tablet solution for brick & mortar stores, click here . Connect to the Square payment provider to turn your phone into a point of sale (POS). After setup, you can collect cash or credit card payments wherever you go. POS with Square is available in US, Canada, Japan, Australia, UK, Ireland, and Falkland Islands. Other POS solutions are available. How can I accept payments? Wix Mobile POS: Wix offers an integrated POS solution. Learn more SumUp: Sell at a point of sale using SumUp as your payment provider. SumUp is available in Belgium, Bulgaria, Cyprus, France, Germany, Ireland, Italy, Latvia, Luxembourg, Malta, Netherlands, Norway, Poland, Slovakia, Slovenia, Spain, Switzerland, and the UK. Learn more Cash: You can accept cash payment at a POS after downloading the Wix mobile app. No further setup is required. Step 1 | Download the Wix app Go to the Apple App Store (on an iOS device) or Google Play (on Android). Type 'Wix' in the Search field. Click Get or Install to download the app. Tip: If you are accessing this article on your phone, you can click to download: iOS device Android You are now ready to accept cash payments on your mobile device. Learn how Step 2 | Download the Square app To use Square for POS sales, you need to download the Square app to your mobile device. To download to an iOS device: Open the App Store on your iOS device. Search for Square Point of Sale (POS). Tap Get next to Square Point of Sale (POS). Tap Install . To download to an Android device: Open the Play Store on your Android device. Search for Square Point of Sale (POS). Tap Square Point of Sale (POS). Tap Install . Step 3 | Set up Square as your payment provider Go to Accept Payments in your site's dashboard and set up Square as your payment provider . Note: You can set up Square without an upgrade, but to start collecting payments, you'll need a Premium plan or Studio plan that supports payments. Step 4 | Order a magstripe card reader To swipe credit cards, you need a magstripe card reader which plugs into your smartphone or tablet's headphone jack. Contact Square to order your free magstripe reader. Learn how Notes: You can also manually enter your customer's credit card number. When you do so, Square charges a higher processing fee. Inventory is not automatically updated in the Square app. You can, however, set up real-time inventory updates in Square using the skuIQ inventory app . Next steps: Charge clients at your POS. Learn how Sell Wix Stores products at a POS. Learn how Sell Wix Event tickets at a POS. Learn how Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting rates & paymentsCharging Per Person in Wix Hotels < Back Setting rates & payments Charging Per Person in Wix Hotels Important: This article refers to the original Wix Hotels. If you are using the new Wix Hotels by HotelRunner, which is not yet available to all users, please read the information here . Learn how to check which version of Wix Hotels you are using . To charge per person: Go to your dashboard. Click the Hotels tab. Click the Rooms tab. Click the Edit icon for an existing room or click Create New to create a new one. Scroll down to the Price section. Click the Rate type drop-down menu and select Charge per person . Add or edit the weekday and weekend price. Click Save . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing your guestsWix Events: Limiting Registration and Creating Waitlists for RSVP Events < Back Managing your guests Wix Events: Limiting Registration and Creating Waitlists for RSVP Events Stay in control of your RSVP event by limiting the number of guests who can register. You decide what happens when the event is full. You can automatically display an RSVP closed ribbon: Alternatively, you can let guests add their names to your waitlist. Note: Waitlists are not available for ticketed events. You can, however, limit the number of tickets available to be purchased . In this article, learn more about: Limiting registration & enabling waitlists Viewing the waitlist Adding someone from the waitlist to an event Increasing the maximum number of guests Limiting registration and enabling waitlists In the registration tab you can set a limit on the number of people who can attend your event and decide whether to offer a waitlist option. To limit registration and enable waitlists: Go to the Events tab in your site's dashboard. Select the relevant event. Select the Settings tab at the top. Click Edit next to Registration Settings . Select Limited Guests . Enter the limit in the Limit the number of guests field. Select what happens when then guest limit is reached:Close Registration : Guests can no longer register. Add guests to a waitlist: Guests can continue to register, but are added to a waitlist. Click Save . Viewing the waitlist In the Events tab in your site's dashboard, you can see at a glance how many people RSVP'd and how many are on the waitlist. To view the complete waitlist: Go to Events in your site's dashboard. Select the event you want to view. Select the Guests tab at the top. Click the Filter by drop-down and select Waitlist . Adding someone on the waitlist to an event You have the ability to manually add anyone who is on the waitlist to your event. To add someone to the event: Go to Events in your site's dashboard. Select the relevant event. Select the Guests tab at the top. Click the Waitlist drop-down next to the relevant person. Select Going . Increasing the number of guests who can register When you increase the maximum number of guests who can register for your RSVP event, an automated email is sent to the people on your waitlist. Additional guests register on a first come, first served basis. To edit the automated email and increase the guest limit: Go to the Events tab in your site's dashboard. Select the relevant event. Click the Settings tab at the top. (Optional) Edit or disable the automated email sent to people on the waitlist:Disable the email: Click the toggle next to Waiting List Email to disable it. Edit the email: Scroll down to the Waiting List Email and click Edit . Edit the email text and click Save . Increase the number of guests who can register:Click Edit next to Registration Settings . Increate the number of guests allowed in the Limit the number of guests field. Click Save . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Adding videos & channelsWix Video: Errors when Uploading from Wix Video to Facebook < Back Adding videos & channels Wix Video: Errors when Uploading from Wix Video to Facebook Check out this list of solutions if you come across any snags when uploading videos from Wix Video to Facebook. Important: Learn more about Facebook's general uploading policies. Your video can up to 120 minutes long or 4 GB, whichever limit you hit first. Check out this list of error messages and potential solutions: Error Message & What you can do: Facebook is experiencing an issue, try again later. Come back and try again later. This video file is too big for Facebook, try a different file. Keep your video under 120 minutes and 4 GB. Looks like this file is empty, upload a different file. Make sure your file is playable and not corrupted. This video was moved or deleted during upload. Your file must remain in your Video Library until the uploading process is complete. This file was not uploaded. Try again. Try uploading your video again. If the problem persists, please contact support . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Additional Wix AppsApps Made by Wix: Adding and Setting Up the Dropbox Folder App < Back Additional Wix Apps Apps Made by Wix: Adding and Setting Up the Dropbox Folder App A great option for sharing docs and files (e.g. photos or videos) on your site is using the Dropbox Folder app. Add the app to your site, then connect it to your Dropbox account (or create a new Dropbox account). Once you've connected your account, you can customize how the app looks. Step 1 | Add the Dropbox Folder app to your site You can find the Dropbox Folder app in the Wix App Market. Go to the App Market in your editor to add it to your site, then connect it to an existing or new Dropbox account. Wix Editor Studio Editor Click Add Apps on the left side of the editor. Search for the Dropbox Folder in the search bar. Click Add to Site . Select the app in your editor and click Settings . Do one of the following:Click Connect Account and sign in to your Dropbox account. Click Create a new account: Sign up with Dropbox. Verify your email address. Click Allow to grant access to display your Dropbox folders. Tip: If a pop-up does not open, try turning off your pop-up blocker or updating your browser version. Step 2 | Choose which folders you want to display After connecting the app to your Dropbox account, you'll be able to select which folders you want to make available on your site. To select the folders: Click the Dropbox Folders app in your editor. Click Settings . Click the Folders tab. Click Select Folder . Hover over the folder you want to display and click Select . Tip: If you added a folder recently, and it doesn't appear, click the Refresh icon . Step 3 | Customize how the app looks on your site With the Dropbox Folder app, you can choose how the folder is displayed, what information is shown and what colors and fonts you want to use. To customize how the app looks: Click the Dropbox Folders app in your editor. Click Settings . Click the Layout tab to choose how you want to display the files inside your folder:List: Displays the full list of files in your folder. Icon: Displays the folder name. When clicked, a pop-up appears with a list of files. Click the Settings tab to choose what info you want to show in the folder:Click the Show title toggle to show or hide the folder title. Tip: Edit the folder title in the Title text field. Click the Show number of items toggle to show or hide the number of files. Click the Allow file preview toggle to show or hide the title. Click the Design tab to customize the colors, fonts and icon style. Note: The design options differ depending on the layout you chose in step 3 above. Frequently asked questions (FAQs) Can I show some files in a specific folder and not others? All files and sub-folders in a folder you upload to your site are displayed. To hide them, go to Dropbox and move the files and folders to a folder you have not shared on your site. Can I add more than one folder to my site? You can add more than one Dropbox Folder app to your site to display additional folders. Follow the steps in Step 1 above to add another Dropbox Folder app to your site. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Dropshipping with Wix StoresWix Stores: Understanding Dropshipping < Back Dropshipping with Wix Stores Wix Stores: Understanding Dropshipping Sell merchandise without paying for inventory, managing storage solutions, or dealing with order fulfillment, by connecting to a dropshipping service. Dropshippers offer thousands of products from a variety of suppliers. After connecting to your favorite dropshipping app, you can choose which products you want to add to your store. When a customer purchases one of these products, the supplier fulfills the order directly to the customer. Connecting to a dropshipping app To get started, connect your Wix store with one of the dropshipping options Wix offers. Next, select products that work with your business. For example, if you have a gym, you might want to sell gym equipment, gym bags, and active wear. After setting the product markup to determine how much you receive for a sale and tweaking the description to suit your style, you can add the item to your Wix store. When customers purchase this item, it ships directly from the supplier. You don't have to do a thing. Learn how to connect to a dropshipping company and start selling. Connect to Modalyst in the Wix dashboard Connect by adding the Modalyst app Connect to Spocket Look for additional dropshipping services in the app market Adding print on demand products Take dropshipping to the next level by creating your own print on demand products. Start by choosing the first product you want to customize, for example, a cup, phone case, or clothing item. Next, add your original design or business logo. For example, if you have a gym, you can use POD to sell t-shirts with your gym's logo. Since these items are print on demand, they're created on the spot by the supplier after an order comes in. Wix stores offers integrations with a variety of print on demand services. Choose your favorite and start creating. Connect to Printful in the Wix dashboard Add the Printful app Add the Printify app Look for additional print on demand services in the app market Fulfilling orders with dropshipping products Customers visiting your store aren't able to tell which items are dropshipping products and which are your own products. For you, however, there's a big difference. After a customer buys a dropshipping product and the dropshipping service is paid (automatically or manually), the supplier handles all aspects of the fulfillment. Not only do you not have to worry about shipping, you don't have to warehouse the dropshipping products or manage inventory. Get started with dropshipping Whether you have an established store or you're starting to build your brand, dropshipping allows you to do more. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Mobile POS for Wix StoresWix Stores POS: Selling Products at a Mobile Point of Sale < Back Mobile POS for Wix Stores Wix Stores POS: Selling Products at a Mobile Point of Sale Important: This article is about Wix Mobile POS for mobile phones. For info on Wix Retail POS for brick and mortar stores, click here . Make your phone a point of sale so customers can buy your store products no matter where you are. Your Wix Stores inventory gets updated automatically. If you also use Wix Bookings, you can book appointments and add them to the sale. What can't be sold at a mobile POS: Digital products, dropshipping products, or product subscriptions Products set to be fulfilled by a custom fulfillment service Step 1 | Set up POS on the Wix app To use your mobile device as a POS, you must first download the Wix app . After the download, you can start accepting cash payments right away. To accept credit card payments, you need to do one or both of the following: Order and connect a card reader Set up tap to pay on your phone Tip: Make sure you understand how tax collection works at a point of sale . Step 2 | Add items to the cart Start by adding the relevant store products to the cart. You can also add a charge of a specific amount of money in addition to (or instead of) your store products. If you also use Wix Bookings on your site, you can book appointments in addition to other items. To add products, services, or a custom amount: Go to your site in the Wix app . Tap Manage at the bottom. Scroll down to the Get Paid section and tap Point of Sale . Select what you want to add to the cart: Add store products Locate the products you want to add to cart using any of these methods:Enter a search term. Scan the product's barcode. Note: To work your SKU must be the barcode number. Tap All Products to search in a category. Scroll through your products. Tap to select the products and variants you want to sell. Tap Go to Cart . Add a custom charge Add a custom amount to the sale:Tap Add Custom Amount . Enter the amount, including cents. (Optional) Tap Add Note and enter information about the sale. Tip: Note can only be viewed on invoices. Tap Apply . Tap Go to Cart . Add Wix Bookings services If you also use Wix Bookings, you can go to the Services tab and add booking services to the cart. Learn how to add Wix Bookings services to the cart . Step 3 | (Optional) Add a discount or redeem a coupon You can offer customers a price reduction in 2 ways. If you created coupons , you can allow customers to redeem a coupon at checkout. Alternatively, you can add a discount to a specific product or to the entire sale. Note: You cannot add a discount and apply a coupon to the same sale. To add a discount or coupon: Select a price reduction option: Let a customer redeem a coupon: Tap Redeem a Coupon . Enter the code or tap Choose from the coupon list , select it, and tap Done . Tap Apply . Add a Discount to the entire cart: Tap Add a Discount: Select a discount option:Percentage discount: Tap % , enter the percentage, and tap Apply . Price discount: Tap $ , enter the amount and tap Apply . Add a discount to a product: Tap a product and select Add Item Discount . Select a discount option:Percentage discount: Tap % , enter the percentage, add a note (optional), and tap Apply . Price discount: Tap $ , enter the amount, add a note (optional), and tap Apply . Step 4 | (Optional) Add a customer You can assign an existing customer to the sale or add a new one. Note: If you add a Wix Bookings service to the order, you must add a customer to the sale. To add a customer: Tap the More Actions icon in the top right corner. Select Add Customer . Add a customer:Select an existing customer. Tap +Add New Contact to enter the new customer's details, then tap Save . Step 5 | Process payment Now you can proceed to checkout and select how you want to be paid. To process payment for the order: Tap Charge . Select cash or the credit card payment option you set up: Cash Tap Cash . Select or enter the amount received from the customer. Give your customer the change. Tip: The amount appears on the screen. Choose what you want to do: Tap Send Receipt:Email receipt: Confirm the email and name and then tap Send Receipt . Text receipt: Confirm the phone number is correct and then tap Text Receipt. Print receipt: If you set up a printer , tap to print a receipt. Tap No Receipt . Card Accept credit/debit card payment using a card reader via Wix Payments. Tap Card . If prompted, tap to select the relevant Tip amount, or tap No Tip . Note: Learn how to enabled tipping . Let the customer swipe, insert, or tap their credit card. Choose what you want to do: Tap Send Receipt:Email receipt: Confirm the email and name and then tap Send Receipt . Text receipt: Confirm the phone number is correct and then tap Text Receipt. Print receipt: If you set up a printer , tap to print a receipt. Tap No Receipt . Manual card entry The option of manually entering card details is open to merchants using a payment provider that allows manual card entry payments . Important: Entering credit card details manually is the least secure way of accepting card payments. We recommend accepting manual payment only from buyers you trust. Note that in case of fraud, it is the merchant who is liable. Learn more Tap Manual card entry . If prompted, tap to select the relevant Tip amount, or tap No Tip . Note: Learn how to enabled tipping . Enter all the credit card details and tap Next . Choose what you want to do: Tap Send Receipt:Email receipt: Confirm the email and name and then tap Send Receipt . Text receipt: Confirm the phone number is correct and then tap Text Receipt. Print receipt: If you set up a printer , tap to print a receipt. Tap No Receipt . Note: Wix Payments processing fees for manual card entry are the same as for other card payments. (US Only) Tap to Pay After setting up Tap to Pay , you can use your phone as a card reader. To accept payment using tap to pay: Select Card . If prompted, tap to select the relevant Tip amount, or tap No Tip . Note: Learn how to enabled tipping . If prompted, select Tap to Pay . Let the customer tap their credit card on your mobile device. Choose what you want to do: Tap Send Receipt:Email receipt: Confirm the email and name and then tap Send Receipt . Text receipt: Confirm the phone number is correct and then tap Text Receipt. Print receipt: If you set up a printer , tap to print a receipt. Tap No Receipt . Gift card If you sell virtual Gift Cards on your site or physical gift cards at your POS, you can allow customers to redeem the cards when making purchases. Tip: If the price of the sale is worth more than the value of the card, customers can pay for the remaining cost using any other payment method. To accept gift card payment: Tap Gift card . Enter your customer's gift card code or scan their physical gift card and tap Apply . Note: Only merchants using Retail POS can redeem physical gift cards. Tap Complete Sale . (Optional) Do one or more of the following: Send a receipt: Tap Send Receipt. Select how you send the receipt:Tap Print Receipt: This option is available if you connected a printer. Tap Email Receipt , enter the email address if prompted, and tap Send . Tap Text Receipt , enter the phone number, including country code, and tap Text Receipt . (US & Canada only) Do not send a receipt: Tap No Receipt . Split payment Tap Split Payment . Collect the first payment:Enter the first payment amount or tap Split into equal payments and select the number of payments. Tap Continue . Tap Cash , Card , or Manual card entry and follow the relevant steps above to complete the first payment. Select an option: Collect an additional payment(s): Tap Continue . Process 1 or more additional payments. Mark the order as Partially Paid: Tap Mark as Partially Paid. Save order and charge later With this option, you can create an unpaid order which is added to the Orders tab. When you're ready, you can accept payment on mobile, from the Wix dashboard, or at a Retail point of sale. To save your order, simply tap Save order and charge later . Step 6 | (Optional) Send a receipt You can optionally send your customer a receipt by email or text message. Note that the receipt text and design cannot be customized. Sending an invoice after the sale: To send a new customer an invoice after the sale, you must first send an email receipt. To send a receipt: Tap Send Receipt . Select an option: Email a receipt:Tap Email receipt . Enter the customer's email address. Note: Email addresses are needed if you want to generate an invoice later. Enter the customer's name. Tap Send Receipt . Send a text receipt (US & Canada only):Tap Text receipt . Enter the phone number. Tap Text Receipt . Tip: You can send (or resend) a receipt later from the Orders tab by selecting the order, tapping the More Actions icon at the top right, and selecting Send email receipt . FAQs How can I remove an item or all items from the cart? You can tap an item to remove it or change the quantity. To remove all the items in the cart tap the More Actions icon and then Clear Cart . Is there a way to sell only certain products at my point of sale? Yes. To make it convenient to sell only certain products at your point of sale, create a POS category. Then, when making a sale, save time by selecting only from products in that category. How can I send (or resend) my client a receipt at a later date? You can send (or resend) a receipt later from the Orders tab. Tap Manage at the bottom. Select Orders . Select the relevant order. Tap the More Actions icon at the top right. Selecting Email receipt . Can I customize receipts? Yes, you can add your company logo, display your return policy, and more. Learn how to customize Mobile POS receipts . I'm using Square as my payment provider. How can I charge for a order? Tap Charge in the Cart. Tap Open Square . Read the customer's credit in any of the following ways:Swipe Manually enter your client's credit card number. Note: When you enter the credit card number manually, Square charges a higher processing fee. Tap Open . Ask for the customers' signature. I'm using SumUp as my payment provider. How can I charge for a order? Tap Charge in the Cart. Tap Card . Tap SumUp . Log in to your SumUp account. Read the customer's credit card in any of the following ways:Tap Swipe Insert Ask for the customer's signature. Troubleshooting If new products you added on desktop are not appearing right away on mobile or if some of the product information isn't loading properly, try the steps below. Step 1 | Refresh the screen To refresh the product list, pull down on the screen. The Refresh icon indicates that the screen is refreshing. Step 2 | Reload the screen Tap the More Actions icon at the top right. Tap POS Help & Troubleshooting . Tap Reload Catalog . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix Forms FAQ Wix Forms: Translating Your Forms with Wix Multilingual < Back Wix Forms FAQ Wix Forms: Translating Your Forms with Wix Multilingual Add a form to your site in multiple languages so your site visitors can fill out and submit the form in their chosen language. You can edit your form's translation either from your editor, or if your site is built on Wix Studio, via the Translation Manager in your site's dashboard. Note: Make sure you have Wix Multilingual installed on your site. Translating your Wix Forms: Translate your form to create a powerful impact and connect with site visitors across diverse languages and countries. To translate your forms: New Forms Old Forms Go to Translation Manager in your site's dashboard. Click Forms on the left to see the forms available for translation. Choose the relevant option:If you auto-translated your site: Review the automated translations and edit if necessary. Learn more about auto-translating your site. If you didn't use auto-translation: Translate the fields manually. You can also click Auto-translate below a field to auto-translate that specific field. Click Save and Publish . Important note for order forms: Order forms are currently not available to translate in the Translation Manager. To translate an order form, go to your editor. Translating your Order Forms Translate your Wix order form to unlock its full potential and order opportunities from customers worldwide. To translate your Order Forms: Go to the main language version in your editor :Click the Switch Language drop-down menu at the top of the editor. Select the language you want to manage. Click the order form on the page. Select a field or any text box on your form and click Edit Translation to translate it. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting PayZen by Lyra as a Payment Provider < Back Third Party Payment Providers Connecting PayZen by Lyra as a Payment Provider Accept payments using PayZen by Lyra as your payment provider. General Info Supported countries France, Guadeloupe, French Guiana, La Reunion, Mayotte Martinique and Monaco Currencies supported EUR Transaction fees May vary Notes The currency used in your Wix account must match the currency in your Lyra account. If the currencies do not match, the transactions may be declined. Learn how to change your currency . Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Lyra Connecting PayZen by Lyra Go to Accept Payments on your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click See Options next to Third-Party Credit / Debit Card Providers. Click Connect beside PayZen - - Connexion aux banques françaises. Depending on whether you need to create a new Lyra account or have an existing account, follow the instructions: Have an account Enter your ShopID and Key. Tip : You can find your credentials in your PayZen Merchant Back Office, or by contacting Lyra . Click Connect . Don't have an account Click Create PayZen - - Connexion aux banques françaises account . Fill in the sign up form and proceed with the Lyra account verification. Once the Lyra account is approved, sign in to your account retrieve your account credentials (Shop ID and Key). Tip : These can be found in your PayZen Merchant Back Office, or by contacting Lyra . Return to this window (repeat steps 1-5) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need to upgrade my site to accept payments? Yes. You need to upgrade your site to a plan that supports payments in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Taking online ordersWix Restaurants: Adding a Members Area < Back Taking online orders Wix Restaurants: Adding a Members Area Important: This article is about the original Restaurants Orders app . We've released a new online ordering app. Learn how to add and set up the new Wix Restaurants Orders (New) app . Add a Members Area to your restaurant website so guests and loyal customers can log in and easily access information about upcoming reservations and order details. Wix Editor | Show me how Click Add on the left side of the Editor. Click the Community tab. Click Members . Click Add to Site . Editor X | Show me how Click Add Elements at the top bar of Editor X. Click the Members tab. Click Add to Site . Note: Depending on the template you select, you may already have a Members Area on your site. You can check this by viewing the apps installed on your site from your site's dashboard or the Editor. Once a guest is logged in as a member, they can also view their private information, including: My Address My Account My Wallet Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix Chat FAQWix Chat: Deleting Wix Chat < Back Wix Chat FAQ Wix Chat: Deleting Wix Chat Wix Chat is a tool that allows your visitors to chat with you live through a chatbox on your site. It is often included with Wix site templates so it may be on your site without you realizing. If you do not want visitors to have the option to chat to you, you can delete Wix Chat. Deleting Wix Chat removes all chat elements completely from your site and your apps. This includes push notifications, chat visibility, new message display, chat form and members chat. You'll still have access to any previous chats from Wix Inbox in your site's dashboard. Not sure you want to delete Wix Chat? Keep it and make it work for you: Manage your chat status and hours , including instantly toggling between available and unavailable. Add FAQ buttons to your chatbox to address common questions. Add a pre-chat form to gather key visitor information whether you're online or offline. Deleting Wix Chat from your site To remove Wix Chat completely, all you need to do is delete the chatbox from your site's Editor. Chatboxes can have different designs but they generally appear at the bottom right of your site and look something like this: Or this: Wix Editor Studio Editor Select the chatbox in your editor. Press Delete on your keyboard. Click Publish to make the changes go live. Note: If you can't find it, it's possible that you set it to appear on specific pages only. Check each of your site's pages to see if it's there. Troubleshooting issues with deleting Wix Chat Here are the most common issues with deleting Wix Chat. Click an issue to see how to solve it. Unable to remove the chatbox from a page with no header and footer In the Wix Editor, it's possible to choose the No Header & Footer layout for a specific page on your site. When using this layout, you won't be able to access the chatbox from that page. Note: If you're using the Studio Editor, this issue does not occur. Removing the footer does not prevent you from accessing or removing the chatbot. To delete the chatbox from the page: Click Menus and Pages on the left side of the Editor. Click the relevant page. Click the More Actions icon . Select Settings . Open the Layouts tab. Select Standard . Select the chatbox in your editor and press Delete on your keyboard. Click Publish to make the changes go live. Tip: You can switch back to the No Header & Footer layout when you're done. Unable to remove the chatbox from your mobile site Deleting your chatbox from your desktop site deletes it from your mobile site as well. You cannot delete the chatbox from your mobile site only. Vote for the ability to remove chat from mobile only in this feature request . There's still chat buttons on your site that are visible If you're using the Wix Editor, you may have added chat buttons (shortcuts to your chatbox, often displaying Let's chat or Message us ) to your site. When Wix Chat has been deleted, these buttons won't function. Delete chat buttons no longer needed: Click the chat button in your editor. Press Delete on your keyboard. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More