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Third Party Payment ProvidersConnecting POLi as a Payment Provider < Back Third Party Payment Providers Connecting POLi as a Payment Provider Accept payments from your customers in New Zealand using POLi as your payment provider. General Info Supported countries New Zealand Supported currencies NZD Supported payment methods Internet banking Transaction fees Vary Notes The currency used in your Wix account must match the currency in your POLi account. If the currencies do not match, the transactions may be declined. Learn how to change your currency Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact POLi Connecting POLi Go to Accept Payments in your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click Connect next to POLi . Depending on whether you are creating a new POLi account or have an existing account, follow the instructions: Have an account Enter your Merchant Code and Authentication Code. Click Connect . Don't have an account Click Create POLi account . Fill in the registration form. Wait for a message from POLi to get your Merchant Code and Authentication Code credentials. Return to the Accept Payments tab (repeat steps 1-4) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Premium plan that supports payments in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Creating Your ServicesWix Bookings: Understanding Availability for Appointments < Back Creating Your Services Wix Bookings: Understanding Availability for Appointments Understanding what affects your availability for appointments is important for keeping your business running smoothly. Wix Bookings uses your settings and schedules, including existing bookings, to continuously calculate all the available time slots. Since several factors can determine when your clients can book an appointment, it's important to make sure you configure your availability correctly. By recognizing these factors and setting up your availability, your live site can accurately show your business's available appointment times. If you're having trouble setting appointment availability as needed, you can check out the troubleshooting steps that help resolve most issues. What factors affect appointment availability Here is a list of the main factors which affect if you or your staff are available to accept appointments. Default business hours Your default business hours, or your opening hours, determine when your staff are available to take appointments. Once you set your default business hours, you can then customize your staff members' working hours to offer services outside your normal business hours (see below). Learn more about adding your business information , including your default business hours. Staff working hours The availability of appointments largely depends on the working hours of your selected staff members. When you create an appointment, you decide who provides the service. Staff hours are based on your default business hours. You can also customize each staff member's hours individually. Customers can't book an appointment that ends after the relevant staff members' hours. So, for example, if you work until 6:00 PM, and offer a two-hour-long service, clients can't book it at 5:00 PM. Learn how to set a staff member's available hours . Adding one-time changes to staff hours You can set custom hours for your staff, either as one-time or recurring appointments from your Work Schedule dashboard. These custom hours override the default ones and can affect availability, especially if multiple staff members have custom schedules. Making one-time changes can help accommodate your staff's schedules while making sure your business is not affected. Learn more about editing your staff members' working hours . Default work hours Your default work hours determine the available hours during which clients can book appointments. Make sure to update your default hours so clients know when they can book their appointments. These hours automatically apply to all new staff members. Learn more about setting your default work hours . Blocked time You can manually block any day or part of a day in your Wix Bookings calendar for you or for a staff member. The times you block are not available for bookings. This feature is useful for scheduling holiday, personal time off or any other periods you or your staff are unavailable. Learn how to block time on your calendar . Synced calendars To avoid conflicts and double bookings, you and your staff members can sync your personal calendars with the Wix Bookings calendar. Events synced from these personal calendars block off the time on the Wix calendar, preventing clients from booking during these periods. Syncing your calendars helps manage availability and prevents any double bookings from outside commitments. We recommend you read the important information on how synced calendars work . Appointment time slots Appointment time slots control how often available hours appear on your calendar. You can set them at specific intervals or based on the duration of a service, plus any time buffers you add between appointments. For example, if you set a time interval at 30 minutes with a 15 minutes time buffer, clients see appointments listed every 45 minutes on your live site (see image below). Time intervals allow you to effectively manage your schedule. You can decide if you want all appointments to have the same time interval on the calendar or if the interval should be based on the service duration plus an additional buffer time. Learn how to set your time slot durations . Time buffer Set a time buffer between sessions to make sure client sessions aren't booked back-to-back, to allow staff to prepare, and to provide necessary breaks. Time buffers also help manage the appointment flow. For example, if you provide a 1-hour service, you can add a 15 min buffer so if a client books from 9:00 - 10:00, the next available slot will be from 10:15 - 11:15. Learn how to set a time buffer between sessions . Your booking windows Booking windows let you set limits on exactly how far in advance and how close to your sessions clients can book. For example, you can prevent clients from booking too far in advance (e.g. more than 2 months before the session). You can also prevent clients from booking last minute (e.g. less than 3 hours before the session starts). Setting these windows helps manage expectations and ensures your schedule stays manageable and predictable. Learn how to set your booking window . Troubleshooting availability issues Click an issue below to learn how to resolve it. There are no available time slots on my Calendar page on my live site. If no available time slots appear for one of your services on your site, check to make sure the following: The service duration does not exceed the staff member's working hours or your default working hours . For example, if a staff member's shift is only 4 hours long and they offer a 6-hour event planning service, clients can't book that service with this staff member. The staff member's location matches the service location. There are no other events in the calendar blocking the availability. These events could be work-related or personal events that the staff member has blocked off in their synced personal . My available time slots are not showing properly. You choose how to display your appointment slots to clients, either based on the service duration or using fixed intervals . You can also add a time buffer between appointments , so your staff have enough preparation time for the next client. Offering time slots based on service duration can result in irregular time slots but maximizes the number of bookings you can take in a day. Offering time slots based on fixed intervals (e.g. every 15 minutes) makes appointments appear more orderly on the calendar but may reduce the total number of bookings you can accomodate in a day. Service duration example: You offer a service lasting 30 minutes with a 10-minute buffer starting from 9:00AM, your available appear as follows: 09:00, 09:40, 10:20... etc. Fixed interval example: You offer a service lasting 30 minutes with a 10-minute buffer, but clients can only book at fixed 30-minute intervals, the available slots would be: 10:00, 10:30, 11:00... etc. In this case, if a client books the available slot at 10:30, the slots at 10:00 and 11:00 won't be bookable with the same staff member due to the session duration and buffer time. My staff member does not appear as available for a specific time slot in the Calendar page. If your staff member does not appear as available for a specific time slot, check if: The staff member was assigned to that service when you created it. The staff member's working hours are set up incorrectly. The staff member already has a class/course session assigned for that specific time. You offer the appointment in a custom location, and the staff member's availability has not been set up to "All locations" . You made one-time changes to the staff member's availability . Tip: Manually schedule an appointment and test how it appears on your Booking calendar. Check how soon before and after the appointment you can add another appointment at the same location with the same staff member. You can then delete the test appointment. My staff member has more availability than is displayed, or some time slots are missing for a specific staff member. Check your booking window in Booking Policies for the affected service. Double-check that the staff member's working hours are set up correctly. Also, check if: The staff member was assigned to that service when you created it. The staff member's working hours are set up incorrectly. The staff member already has a class/course session assigned for that specific time. You offer the appointment in a custom location, and the staff member's availability has not been set up to "All locations" . You made one-time changes to the staff member's availability . My service is not available in a specific location. Make sure the selected staff member's availability is correctly set for the specific location . Adjust the location settings as necessary to reflect the staff member's availability. When clients try to book a session, there's a message saying that "Bookings will open X days before the session starts". Check your booking window in Booking Policies for the affected service. Adjust these settings to align with your preferred booking timeline. Still need help? If the problem persists, contact us , and we will be happy to help. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Getting started with Wix VideoWix Video: About Wix Video < Back Getting started with Wix Video Wix Video: About Wix Video Engage your audience and monetize your content by showcasing your videos on your site. With Wix Video, you can upload your own content, or add videos from YouTube, Facebook and more. Your content can stand out on its own, or you can organize it into channels with personalized layouts. Start making money with your content by listing your videos for rent or purchase. You can also make whole channels accessible to subscribers only. Increase your video library space When you upgrade your site , your storage space increases. This gives you more room for growth and creates new opportunities for audience engagement. You can also choose to add a storage plan to your site to make sure you have enough space for your media. You can do this in addition to upgrading to a Premium plan. Learn more about upgrading your site's video storage . Engage your audience with videos from multiple channels Capture your visitors' attention by displaying your video content on your site. You can choose from 6 layouts, each designed to showcase your video content in the best possible way. Upload videos to your library straight from your computer, or from other sites including YouTube, Facebook or Vimeo. You can organize your video content into channels, making it easier for you to manage, and for viewers to find the topics they're interested in. Learn more about adding and setting up Wix Video . Customize your video player to match your brand When you add Wix Video Player to your site, you're given the tools to customize the widget to your liking, and to match the look of your brand. You can also customize the layout, design, and functionality of your video player. Some of the customization options include: Designing the font, shape and color of the text that appears on your player and thumbnails. Choosing a shape and color for buttons. Increasing or decreasing the opacity of background and cover images. Learn more about customizing the design of your site's video player . Start making money from your content Connecting your video channel to a pricing plan allows you to start monetizing your content. You can give your viewers more choice by making multiple pricing plans available per channel, increasing the growth rate of your subscribers. You can make changes to your pricing plans at any time from your site's dashboard. Learn more about connecting a pricing plan to a video channel . Track your content's success with analytics Gain valuable insights into your content's engagement and visitors' behavior. You can find out what videos are performing the best, the devices your viewers watch your content on, and what channels generate the most subscriptions. See how many sales your videos attract over time by viewing reports that include statistics on video plays, shares, downloads and more. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Adding and managing appsThird-Party Apps: Accessing Your Apps < Back Adding and managing apps Third-Party Apps: Accessing Your Apps Wix offers over 250 great apps for you to try. Some apps are dashboard apps, meaning they are added to your site's dashboard. Other apps are editor apps, meaning they are located in your site's editor. In this article, learn more about accessing your apps from: Your site's dashboard Your site's editor Accessing your apps from your site's dashboard You can access any of your site's apps from your dashboard. Opening a dashboard app takes you to the app's tab on your site's dashboard, whereas opening an editor app takes you to your site's editor in a new tab. Note: Some apps have both dashboard and editor elements. These apps open as a tab on your site's dashboard, but you can also view them in the editor by following the steps here. To access your apps from your site's dashboard: Go to Manage Apps in your site's dashboard. Click Open next to any of your installed apps. Accessing your apps from your site's editor You can access any of your site's apps from your site's editor. Dashboard apps open as a new tab in your browser, whereas editor apps switch to the page that the app is on. Notes: Some apps have both dashboard and editor elements. The Settings panel usually includes a "Manage" button (e.g. Manage Posts to manage your blog, Manage Products to manage Wix Stores, etc.) This button redirects you to the app's tab in the dashboard. To access your apps from your site's editor: Go to your editor . Click Add Apps on the left side of the editor. Click Manage apps at the bottom left. Click Open next to any of your installed apps. Tip: In Manage Apps , you can also upgrade any app that has a Premium Plan, or click the More actions icon to delete the app. Learn more about deleting apps Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix FAQ AppWix Apps: Adding the Wix FAQ App Across Multiple Pages < Back Wix FAQ App Wix Apps: Adding the Wix FAQ App Across Multiple Pages Once you add the Wix FAQ app for the first time, you can go back and add it again to multiple pages on your site. You can either copy and paste your existing FAQ app to another page, or add the app again from the Wix App Market. In this article, learn more about: Copy and pasting the app Adding the app again from the Wix App Market Copy and pasting the app Add the Wix FAQ app to any page on your site with right-click copy and paste. Note: Any settings attached to the original app are also copied over. To copy and paste the app: Select the FAQ app in your editor. Choose one of the following options to copy the app:Right-click the app and select Copy . Press Ctrl + C on your keyboard (Cmd + C on Mac). Go to the page you want to add the app. Choose one of the following options to paste the app:Right-click on the page and select Paste . Press Ctrl + V on your keyboard (Cmd + V on Mac). Adding the app again from the Wix App Market You can go back to the Wix App Market and re-add the app to a different page. Note: When you add the app again from the Wix App Market, the default settings are applied. To add the app again from the Wix App Market: Go to the page you want to add the app to. Click Add Apps on the left side of your editor. Search for "Wix FAQ" in the search bar. Click Add Again to re-add the app. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up shipping & fulfillmentWix Stores: Setting Up Shipping Rate By Product < Back Setting up shipping & fulfillment Wix Stores: Setting Up Shipping Rate By Product Charge customers shipping rates that reflect the shipping costs you actually pay for each product. Start by planning how many regions you ship to, how many product groups you need to set up, and how many delivery options you want to offer your clients. Let's look at an example. Example of How to Set Up Shipping Rate By Product Kathrine sells handmade home accessories. Her store is based in the US, but she also ships to Canada and Mexico - 3 regions in total. After looking at how much it costs to ship her products, Kathrine has decided to create 3 product groups: "Ceramics" for her breakable items, "Heavy" for items that weigh more than 4 pounds, and "Default" for everything else. She decides to offer American customers 2 delivery options at checkout: Standard shipping or Express but just one option for Mexico and Canada. To keep track, Kathrine prepares a table: Step 1 | Create or Select a Shipping Region To start, create the region the shipping rule applies to. Tip: If you already created the shipping region, just select it and move on to step 2. A region can be made of one or more countries. Alternatively, it can be made of one or more regions within a country. You can set up different shipping regions for your store. For example, a merchant might set up 4 shipping rules: a local shipping region for California, a region for the rest of the US, another for Mexico and Canada, and finally one for the rest of the world. Show me how Before you begin: If you previously set up shipping (and tax) in a merchant account (e.g. in PayPal), remove these settings before starting. Go to the Shipping & fulfillment settings in your site's dashboard. Select an option:Edit a default rule: Click the region you want to set up. Create a new rule:Click Add Region . Click +Add destination , start typing a country name and select it. (Optional) Select specific region(s) within a country (not all countries have local regions):Click Edit next to the region number. Deselect the checkboxes next to the regions or states you don't want the rule to apply to and click Done . (Optional) Click the title (e.g. Region 2) and rename it (e.g. England & Scotland). Click Done or move directly on to the next step. Step 2 | Create Product Groups and Add Products to the Group After selecting the Rate by Product option, you can start creating the product groups you need. When that's done, you can assign each product to the correct group. Tip: Your first group acts as your default product group. We suggest you name it Default. All new products you add to your store are automatically added to the default group. You can re-assign products after, if needed. Show me how Click Shipping . Select Rate by Product from the Select how shipping is calculated drop-down. Create your first group:Click Create Groups . Give this group a name (e.g. Default). Click Next . Create your next group:Click the Setting icon at the top right. Select +Add New Group . Give this group a name (e.g. Heavy). Click Add Group . (Optional) Add additional groups. Assign each product to a group by selecting the relevant group from the drop-down. When you've created all your groups and assigned every product to a group, click Done . Tip: Go back any time to create additional groups or make changes to existing groups. Step 3 | Set Shipping Rates for Product Groups Now that your store's product groups have been created, you can set how much you want to charge for shipping. You can set up one delivery option (e.g. Standard Shipping) or offer your customers a variety of options (e.g. Standard, Express, and Overnight Shipping). Show me how Create the first delivery option:Enter a title in the Shipping Option Name field (e.g. Standard Shipping). (Optional) Enter the estimated delivery time. Enter the shipping fees for each product group. (Optional) Click the Offer free shipping when customer buys over a certain amount checkbox and enter the amount. (Optional) Click +Add Another Delivery Option to offer customers another shipping options (e.g. Express shipping). Follow the same instructions to set up delivery times and rates. Step 4 | Select Advanced Settings Now you can decide what happens when customers buy more than one product. Are the shipping rates applied per product or per package? This setting applies for all regions you ship to using the shipping rate by product option. In addition, here is where you can add a handling fee and allow local customers to pick up purchases from your location. These settings are per region. Show me how Select how to apply the shipping rates at checkout:Apply group rate to each product in the order: For example, the "Ceramics" shipping group has a $5 charge. If a customer buys 2 vases, they are charged $10 for shipping. Apply group rate once for all products ordered from a group: For example, the "Ceramic" shipping group has a $5 charge. If a customer buys 2 vases, they are charged $5 for shipping the 2 vases. Apply the highest group rate once to the entire order: For example, the "Ceramics" shipping group has a $5 charge and the "Towel" shipping group has a $2 charge. When a customer buys a vase and a towel, they are charged $5 for the order. (Optional) Select the Add a handling fee to every order checkbox and enter the amount. Step 5 | (Optional) Offer Local Delivery or Pickup Options After saving your shipping rule, you can select the region again and add local delivery or pickup options. Add local delivery Learn how Add store pickup Learn how Step 6 | (Optional) Set Up Additional Regions If you want to ship to other regions, you can set those up now. For other regions, follow the same instructions as above, skipping the product group creation step (that's done). After choosing a new region (e.g. Canada) and selecting Rate by Product from the drop-down, enter the name, time and rates for each delivery option you want to set up. The product groups are already there. After the initial setup: Adding new product groups: To add a new product group or make changes, go to the Shipping & fulfillment settings, select a region, click Shipping , and then Manage Product Groups . From there, click the Settings icon at the top right. Note that any new product groups you create appear in all regions and are assigned the default rate. Make sure to update the rates in each region, if necessary. Adding new products: While adding a new product, you can assign it to the correct product group in the Advanced section on the right. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing products and categoriesWix Stores: Sharing Products on Social Media < Back Managing products and categories Wix Stores: Sharing Products on Social Media Promote your products by sharing them on social media. You can also make it easy for customers to share their favorite products by displaying social share icons right on the Product Page. In this article, learn how to: Share products yourself on social media Set which social share icons appear on the Product Page Edit social images, titles, and descriptions Sharing products yourself on social media Go to Products in your site's dashboard. Select an existing product or click New Product to add a new one. Click Promote this product on the right. Create a social post or share a link on social media. Showing or hiding social share icons on the Product Page Displaying social share icons makes it easy for customers to share products they love. Select the ones you want to display. Wix Editor Studio Editor Go to your editor . Go to your Product page:Click Pages & Menu on the left side of the editor. Click Store Pages . Click Product Page . Click the Product Page element on your page. Click Settings . Click the Settings tab. Scroll down to the social media bar section and select an option:Hide all social media icons: Click the Display share icons toggle to disable it. Show some or all social media icons: Click the Display share icons toggle to enable it. Deselect the checkboxes next to icons you do not want to display. Editing images, titles, and descriptions You can control how a product looks when it's shared on social media by changing the image or editing the title or description. Learn more You can also customize your page's Twitter Settings to display a different title, description, and image for shares on Twitter. To edit images, titles and descriptions: Go to Products in your site's dashboard. Click the product you want to customize. Click Edit SEO Settings on the right. Click the Social Share tab. Edit the product image: Hover over the image and select an option: Edit the existing image: Click the Adjust icon to open the Photo Studio. Edit the image and click Save . Replace the image: Click the Change icon . Select an image and click Add to Page . Edit the title: Enter your title in the og:title field. Note: By default, Wix uses your page's title tag. Edit the description: Enter your description in the og:description field. Note: By default, Wix uses your product's meta description. Click Twitter Settings to set a different image and text for Twitter shares:Click the Change icon to select a different image. Choose a card size under Select card size . Add a title under twitter:title . Add a description under twitter:description . Click Save . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up payment and checkoutWix Stores Troubleshooting: Customers Unable to Checkout from Your Store < Back Setting up payment and checkout Wix Stores Troubleshooting: Customers Unable to Checkout from Your Store If customers are unable to checkout from your store, follow the steps below. 1. Make sure you've set up a payment method In order to receive payment on your site, you need to set up at least one payment method. To get started, go to Accept Payments in your site's dashboard. In most cases, Wix automatically connects you to the most suitable provider available in your region. The providers can include: Wix Payments: Connect to Wix's own payment provider. Learn more about Wix Payments Credit Card: Connect to a third-party payment provider (e.g. Square, Stripe) to accept credit card payments. Learn more about accepting card payments PayPal: Accept payments through PayPal. Note that if you select the PayPal option, customers can pay by credit card even if they do not have a PayPal account. Learn more about PayPal Manual: Accept cash, payment though apps, checks, bank transfers, or any other form of payment that is not tracked online. When selecting this method, customers see instructions at checkout explaining how to complete payment. Learn more about manual payments 2. Check if you've upgraded your site to a suitable plan To accept payments in your store, you need to upgrade to a plan that allows you to accept payments. Note: If necessary, you can switch to a suitable plan. Any remaining credit from your current Premium plan is deducted from the price of your new upgrade. Learn more about upgrading an existing premium plan 3. Create shipping rules To sell to customers in a specific country, you must have a shipping /delivery / pickup rule that applies to that country. For example, if you create shipping rules for the US and Canada, and a customer in France tries to purchase a product, they get a message that your store doesn't ship to their area. Tip: You can create shipping rules for individual countries plus an international rule to cover the rest of the world. Learn more about setting up shipping, delivery, and pickup . 4. Make sure that coupons or discounts don't reduce a product's price below zero. If you have, for example, a $5 product, and a customer users a $10 off coupon on the product, the customer won't be able to check out because the price is a negative amount. To troubleshoot this problem, review which products each coupon or discount applies to. Tip: You can create percent discount coupons (e.g. 20% off) instead of price discount coupons (e.g. $10 off) to avoid this problem. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Emails, SMS, and promotionsWix Bookings: Managing Your Outbound Client Emails < Back Emails, SMS, and promotions Wix Bookings: Managing Your Outbound Client Emails With Wix Bookings, you can choose which email notifications you want to send to your clients. This includes three types of outbound client emails: confirmation, cancellation, and reminder emails. You can manage and customize these emails from your site's dashboard, and ensure they contain all the relevant details. This allows you to streamline your client communications, and maintain your brand's style and voice. In this article, learn more about: Types of outbound client emails Managing your outbound client emails Customizing your outbound client emails Adding variables to your outbound client emails Frequently asked questions (FAQs) Types of outbound client emails There are several types of outbound client emails you send from your site dashboard when you or your clients take a specific action related to your services. These automated emails are set to active by default, but you can deactivate the toggle next to any automation to disable it. Send clients an email confirmation when they book Notify clients when their booking is canceled Remind clients about upcoming sessions Notify clients of changes to their booked appointment or class Notify clients when there's a change to their course Let clients know that their appointment is pending confirmation Let clients know that their appointment request has been approved Let clients know that their appointment request has been declined Want to know more? Learn more about Wix Automations . Managing your outbound client emails Manage your automated emails in the dashboard, so your clients are up-to-date on the status of their upcoming bookings. To manage your outbound client emails: Go to Booking Settings in your site's dashboard. Click Emails & SMS notifications . Select the toggle next to the relevant email notifications you want to activate or deactivate. Customizing your outbound client emails You can customize all of your automated emails to better fit your brand and style. You can add text, images, videos and more to make your emails more personalized and informative for your clients. Notes: You can only customize or edit certain parts of the pre-installed email automations. This is to ensure uninterrupted delivery of important session information to your clients. The main image in your automated emails is the same as the image you select when creating a service. Learn more about customizing your automated Wix emails . To customize your outbound client emails: Go to Booking Settings in your site's dashboard. Click Emails & SMS notifications . Hover over the automation you want to customize. Click Edit next to the automation. (For reminder emails only) Click Edit next to Timing and adjust the timing of emails. Scroll down to Action 1 and choose what you want to customize: Manage details Click Edit under Manage details . Click the More Actions icon and select Edit . Edit the details:Sender's name: Edit the name that appears in the recipient's inbox. Reply-to email: Edit the email address people reach when they hit reply. Click Save . Click Save again to confirm. Create an email (Optional) Click Switch Template to choose a different style for your automated client emails. Note: Switching to a different template replaces your existing automated email, and you will lose any previous changes you made. Click Edit under Create an email to edit the email template including:Customizing existing elements in the email. Adding more elements to the email. Email attachments (Confirmation and Cancellation email automations only) Select the Calendar invite file (ICS) checkbox to include a Universal Calendar File format with your email. This file contains details about bookings, such as session dates, times, locations, and Video Conferencing details. Notes: ICS files may not work properly when sent to clients who use Microsoft Outlook. You cannot send ICS files for courses. Set email type The email types for Wix Bookings email automations come pre-installed. We do not recommend changing them as this may impact delivery to client email inboxes. Learn more about email types . Set recipients Select the relevant checkboxes to decide who receives the automated email when it's triggered. Include trigger contact: This is the recipient who triggered this automation. This checkbox is selected by default for Wix Bookings email automations. Include additional recipients: Every additional recipient included in this automation receives an email every time it’s triggered. Learn more about recipient groups . 7. Click Save . Important information about the reply-to address: Automated emails sent from a public email service like Gmail or Yahoo tend to land in the spam or promotions category. It's better to use an authenticated address (e.g. you@yourbusiness.com ). If you use a public domain address (e.g. example@gmail.com ), Wix redirects your email through our own authenticated address. Don't worry, only your name and subject line appear in the inbox and readers' replies will go straight to your inbox. You may be asked to confirm your reply-to address. If so, you'll receive an email in your inbox with instructions. Adding variables to your outbound client emails Variables, or dynamic values, are pieces of code that display different information to each client based on their contact data. Dynamic values can display personalized text (for example, the client's name) or information related to your business relationship (for example, the service price, staff member in charge or location). To add variables to your outbound emails: Go to Booking Settings in your site's dashboard. Click Emails & SMS notifications . Hover over the relevant automation and click Edit . Click Edit under Create an email . Choose where you want to add a dynamic value: In the subject line of the email :Click Edit next to the subject. Click + Dynamic Value below the subject and select the relevant values from the drop-down. For example, with a cancellation email, you might want to include the creation date, when the client first scheduled the canceled booking. Enter the fallback text. Clients see this text when no data is available for the dynamic value you chose. Click Add . (Optional) Click the Preview text field and enter the text that will appear after the subject line in the recipient's inbox. Note: You can also click + Dynamic Value to add a value from the drop-down to your preview text. Click Save . In the content of the email :Click the relevant text field. Click + Add Dynamic Value on the Customize text panel on the left. Select a value from the drop-down menu. (Optional) Enter the fallback text that will be used in case there is no data available for the variable selected. For example, you can add "valued client" in case the customer's name is unknown. Click Add . When you've finished customizing your email, click Save & Continue at the top right. (Optional) Click the More Actions drop-down and select Preview & test to generate a preview and send yourself a test version.Click Send Test Email . Enter the relevant details for the test email. Click Send . Click Done . Click Back to Editing at the top. Click Save & Continue to finish adding variables to your email. Click Save at the top. FAQs Click a question below to learn more. How do I prevent my automated emails from going to my clients' spam folders? Automated emails sent from a public email service like Gmail or Yahoo tend to land in the spam or promotions category. It's better to use an authenticated address (e.g. you@yourbusiness.com ). If you use a public domain address (e.g. example@gmail.com ), Wix redirects your email through our own authenticated address. Don't worry, only your name and subject line appear in the inbox and readers' replies will go straight to your inbox. You may be asked to confirm your reply-to address. If so, you'll receive an email in your inbox with instructions. Can I send automated emails from different email addresses? Currently, it is not possible to send automated emails from multiple addresses. Each time you change your email address within an automation, this applies across all of your automations. Vote for the ability to send automated emails from multiple addresses in this feature request . Can I see if people have received and opened my automated emails? All automations that send emails give you access to email marketing statistics so you can track how many emails have been delivered, opened, clicked, and more. Learn more about viewing your email statistics . What is an ICS file? An ICS file is a type of digital calendar file that contains information about booked services. It includes details like the session dates, times, locations, and VC details. ICS files are commonly used to share and transfer calendar data between different calendar applications and services, making it easy to import events into various digital calendars. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix Contacts FAQWix Contacts: Using Pinned Actions in Your Contact Panel < Back Wix Contacts FAQ Wix Contacts: Using Pinned Actions in Your Contact Panel Pinned actions in your contact panel allow you to quickly access frequently-used actions for your contacts. This functionality saves time by letting you perform tasks like sending invoices, managing workflows, or setting up appointments with just a few clicks. Setting pinned actions Easily access your most-used actions by pinning them to the top of your contact panel. To set pinned actions: Go to Contacts in your site's dashboard. Click on the contact you want to manage to open the contact panel. Click the More Actions icon . Click Set pinned actions . Click the checkboxes to select the actions you want to pin from the available options. Note: You can pin a maximum of 3 actions at once. Click Save . FAQs Click a question below to learn more about pinned actions. How do I remove a pinned action? To unpin an action, open the Set pinned actions menu and uncheck the boxes next to the actions you want to remove from the contact panel, and click Save . Are pinned actions the same for all contacts? No, pinned actions are set individually for each contact. This allows you to customize actions based on the specific needs of each customer. Is there a limit to how many actions I can pin? You can pin a maximum of 3 actions per contact. Can I pin custom actions? Currently, you can pin the predefined actions available in the Set pinned actions menu. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Creating Your ServicesWix Bookings: Deleting a Service < Back Creating Your Services Wix Bookings: Deleting a Service Stay organized by deleting services that you no longer want to offer. Important: Deleting a class service removes all its future sessions from your Bookings calendar and site. To avoid losing upcoming bookings, you can make it unbookable instead . Disconnecting Wix Bookings from Google Calendar, or deleting your site, does not remove the services from Google Calendar. To remove a service from Google Calendar, you must delete the service, as described below. In this article, learn more about: Deleting a service Frequently asked questions (FAQs) Deleting a service Delete a service on your dashboard or through your Wix mobile app. You can also decide if you want to email participants that the service is cancelled. Dashboard Wix app Go to Booking Services in your site's dashboard. Click the More Actions icon on the relevant service. Click Delete . Click Yes, Delete to confirm. FAQs Click a question below to learn more about deleting a service. What happens to clients who used a plan to book a service that I delete? Clients who booked with a plan will receive automatic session credit if you delete the service. Can I delete one session without deleting the entire service? You can cancel and remove sessions from your calendar as needed. Read more about it here . How do I edit a notification email when a service is cancelled? You can personalize your cancellation email through your Booking Settings. Read more about it here . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Other video playersSingle Video Player: Customizing Your Single Video Player < Back Other video players Single Video Player: Customizing Your Single Video Player Once you have added and set up your single video player, you can make it your own by tweaking its design. Choose a cover image, add a border, shadows and more. Additionally, if you set your video to play on click, then a play button is displayed on the video. You can choose the play button you want from the preset designs and change its color. In this article learn more about: Changing the layout of your player Customizing the design of your player Adding animation effects to your player Changing the layout of your player Choose the layout that best suits your single video player and site. You can choose to show your video title, the size of the play button and whether or not your video controls show on the player. To change the layout of your player: Go to your editor . Click the Wix single video player. Click the Layout icon . Customize the layout of your single video player using the options available:Show video title : Click the toggle to show or hide the video's title in the player. If enabled, enter your video's title into the text box. Play button size : Select the size you wish the video play button to be. When playing, controls show : Choose when the video's buttons to display: On hover or Never . Customizing the design of your player Enjoy the creative freedom of customizing design aspects of your single video player like choosing a cover image, framing with borders, shadows and more. To customize the design of your player: Go to your editor . Click the Wix single video player. Click the Design icon . Customize the design of your single video player using the options available: Cover image: Choose an auto-generated cover image for your video, or upload your own. Fade out : Enable so that the cover image fades out when visitors to your site click play. Fill color & opacity:Overlay Opacity & Color : Choose the background color and adjust the background's opacity. Border:Opacity & color : Choose the border's color and adjust the border's opacity. Width : Set the width of the border. Shadow:Apply shadow: Add a shadow to your single video player. Angle: Set the angle the shadow displays at. Distance: Set how far the shadow displays behind the single video player. Size: Select the size of the shadow behind the single video player. Blur: Select the blur of the shadow. Opacity & color: Choose the shadow's color and adjust the shadow's opacity. Text:Title & Play Button: Choose the color of the title and play button. Theme: Select the theme of the text from the drop-down. Font: Select the font type from the drop-down. Font size: Choose the font size. Choose to italicize or bold your text. Adding animation effects to your player You can use animations to make an impact, add cool effects to your site and make your player stand out to grab your site visitor's attention. Once you choose the animation type you like from the templates, you can customize it further. Choose the power at which the animation plays, the direction it travels in and when the animation will play. To add animation effects to your player: Go to your editor . Click the Wix single video player. Click the Animation icon . Select the animation you want to use. Click Customize to make changes to the animation. Note: The customization options depend on the animation effect you choose. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More