< Back Managing your business Managing your customers Wix Inbox: Managing Your Notification Settings Choose how you want to be notified about Wix Inbox activity. You can enable or disable email, desktop, and mobile notifications for yourself and manage certain settings for all site collaborators. Managing team-wide notifications There are certain notification settings that you can manage for all site collaborators in your site’s dashboard. These settings control whether everyone receives notifications for Wix Chat messages and pre-chat forms. To manage notifications: Go to Inbox in your site's dashboard. Click the Settings drop-down at the top right. Select Communication Channels . Click the Email notifications tab. Enable or disable the toggles for the following notifications: Notify when someone sends a chat message Notify when someone submitted a pre-chat form Tip: When you click Edit on a notification, you are directed to the notification's automation settings. This allows you to customize your notification further, such as how and when the notification is sent. Learn more about automations. Setting your personal notifications Select which notifications you want to receive for Wix Inbox. You, and all site collaborators with access to Wix Inbox, can adjust these settings individually from the Notification Preferences page in the dashboard. To set your personal Inbox notifications: Go to Notification Preferences in your dashboard. Choose which notifications you want to receive: New Inbox messages Show or hide notifications for new Inbox messages in your dashboard notifications . Under the Dashboard section, scroll to Inbox and click the toggle next to New messages . Chat notifications Enable or disable email notifications for chat notifications. Under the Email section, scroll to Wix Chat and click the toggle next to Chat notifications . Managing mobile app notifications Using the Wix app, you can get a notification to your mobile device for every new inbox or chat message , allowing you to respond on the go. By default, app notifications are enabled but you can temporarily or permanently disable the ones you don't need. To manage your mobile app notifications: Go to your site in the Wix app. Tap Inbox at the bottom. Tap the More Actions icon at the top right. Tap Settings . Tap Notification settings . Tap the toggle for Allow Push Notifications enable or disable them. Enabled: You'll receive push notifications on your mobile device. Disabled: Select for how long you want to disable notifications for: 8 hours, 1 week, 1 month, 1 year, or permanently. Scroll down to Inbox and tap the toggle next to each notification type to enable or disable it. FAQs Click a question below to learn more about managing your notifications. How can I change the email address my notifications go to? Email notifications are automatically sent to the email address you used when signing up for your Wix account. If you want email notifications to go to a different email address, such as your business email address, you can add it as a site collaborator. To add your business email as a site collaborator: Go to Inbox in your site's dashboard. Click the Settings drop-down at the top right. Select Inbox Settings . Click + Invite People in the Inbox collaborators tab. Enter a business email or an alternative email where you want to receive chat and inbox notifications. Click Send Invite . Go to the new email's inbox and click Accept Now in the invite email. Log in to the Wix account that's associated with the new email address and click Accept . Tip: The new email address is automatically assigned a Back Office Manager role and appears in the Inbox collaborators list. (Optional) Manage the notifications for your main and alternative emails. Notes: Any new email address you'd like to add as a site collaborator must have a separate Wix account. The Inbox collaborators tab is only visible to site owners. If you want this new email address to have access to the tab, make sure to change the account's role . Why am I not receiving desktop notifications? Your browser may be blocking desktop notifications. You may need to update your browser settings to "allow" notifications from Wix. Please refer to notification settings for your browser or device (for example, Chrome or Microsoft Edge ). How do I manage my form submission notifications? Notifications for form submissions are managed from the form's automation settings. These are separate from Inbox and Wix Chat email notifications. Learn how to manage notifications for form submissions . Is there a way to disable messages sent to contacts when they're offline? No, currently there is not a way to manage chat messages that are sent to offline contacts. Why are form submissions are missing from my inbox? Typically, form submissions are missing from your inbox because you have form notification set to email only . Learn more about choosing who gets notified about form submissions . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Adding Your Business and Regional Details When using Wix Bookings, it's important that you add your business and regional details to help your clients find you with ease, both physically and online. It's crucial to keep these settings in your site's dashboard updated. When you specify your currency, language, and time zone, these details are what your clients see on your site. By doing this, you're making it easier for your clients to interact with your business. If you're a yoga instructor in New York, for example, setting your currency to USD, your language to English, and your time zone to Eastern Time ensures your local and international clients can book your classes without any confusion. It creates a smooth, hassle-free booking experience for your clients. Video tutorial Watch our video tutorial to learn how to add your business and regional details in Wix Bookings, or scroll down for step-by-step instructions. Step 1 | Add your basic info Start by adding your basic site information. This can include your site name, the site address attached to your domain and your Facebook username. To add your basic information: Go to your site's Settings . Click Website Settings . Check your site name is correct, in the Site Name section. Do any of the following to update the information about your site: Site Address (URL): If your site has a domain, check the URL is correct. Favicon image: Upload an image to appear on web browser tabs next to your site name. Social image: Upload an image to appear alongside your site URL when shared on social media sites like Twitter and Facebook. Facebook username: Enter the Facebook username you want to link to your site. Note : Facebook uses this username to verify likes you get on your website. Click Save . Step 2 | Add your business info Next, add your business details that people see on search results, invoices, chats and more. Include all business addresses and set your default hours so clients know where and when they can reach you. You can also improve your branding by adding a logo and a short description of your business. Note: Make sure to set your business address to the same country by selecting the correct business address from the drop-down. If you type the address but don't select it from the drop-down, it may not save correctly. If the business address is empty or not in the same country, the correct tax rates won't appear. To add your business info: Go to your site's General Settings . Click Business Info . Enter your Business Name . Enter your business Category so you show up in the right search results. (Optional) Enter a short description of your business and the kinds of services you offer. (Optional) Upload an existing logo or create one using Wixel . Add your primary business address. (Optional) Add an address description if additional directions are required. (Optional) Click + Add New Location at the bottom of the page if your business has multiple locations. Add your contact information such as your number and email address to your primary business address. Click Apply . Click Save . Step 3 | Set your language and region details Your language and region details help Wix Bookings to determine a number of your site settings, including the first calendar day in your bookings calendar. To set your language and region details: Go to Language & Region in your site's dashboard. Click the Site Language drop-down to set your site's default language. Click the Regional format drop-down to set your site's region. This ensures that dates and numbers appear in the format of the region you choose. Click the Currency drop-down to set the currency you get paid with. This also sets the currency visitors see on your site. Click the Time zone drop-down to set both your site's time zone and the time zone of your business location. Click the Account Language drop-down to set your account language - this doesn't affect the language people see on your site. Tips: You can set which time zone you display on your site or let clients choose which time zone they prefer to see . Make sure to set the correct time zone so that your site functions properly. You can check this in the Formats preview window. What's next? Once you set up your site's basic business and contact information, you may want to add personnel with specific duties. Learn more about setting staff permissions . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Restaurants: Viewing Guest Stats in Wix Table Reservations Track guest patterns including the number of reservations a guest has made, their upcoming bookings, and the total number of cancellations and no-shows. The Table Reservations section in the Contact panel gives you a quick overview of these insights, helping you manage your restaurant reservations more effectively. Viewing guest stats You can view guest stats from the Contact panel or their reservation history in your contact list. To view a guest's stats: Go to Table Reservations in your site's dashboard. Click the contact's name on the relevant reservation. Scroll down and click the Table Reservations section to view the guest's stats. FAQs Click a question below to learn more about viewing guest stats in Wix Table Reservations. How can I update a guest's contact details? Click the Edit info icon in the Contact panel. Do one of the following: Edit details: Edit the relevant details in the pop-up. Add new details: Click Add New Field at the bottom. You can select one of the fields on the list or create a custom field. Click Save . How can I view a guest's full reservation history? You can view a guest’s full reservation history by accessing their contact card. To view your guest's reservation history: Go to Contacts in your site's dashboard. Hover over the relevant contact and click View . Click the Table Reservations tab. How can I manage my contacts? Keeping a well maintained contact list helps you stay organized so you can effectively manage your business's communication and marketing efforts. Learn more about managing your contact list . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Forms: Creating Automated Email Responses for Form Submissions Create automations for each form submission on your site. When a visitor submits a form, it can be helpful to automatically send an email to thank them, or an email to inform your team about it. For example, welcome new site subscribers by sending them a "thank you" email, or send a "next steps" email when a job application form has been submitted. Tip: Wix Forms automatically comes with recommended automations you can activate or customize to fit your needs. For example, instead of sending an email you can create a new task for yourself or a team member, send a chat message and much more. Sending an automated email after form submission Send automated emails whenever a visitor submits a form on your site. Streamline your communication and ensure that your visitors and team members are promptly notified without manual effort. Important: For automations to be sent successfully, your form must contain a field that matches the action you wish to automate. For example, if you want to send an automated email, your form needs to have an email field. To send an automated email: Go to Automations in your site's dashboard. Click + Create Automation at the top right. Click + Start from Scratch . Give your automation a title. Select Form submitted as your trigger. Note: When creating or editing an automation, you'll have two options for Wix Forms triggers. The blue icon sets a trigger for new Wix Forms and the red icon for old Wix Forms. Learn about old and new Wix Forms Click the drop-down menu to select which forms trigger this automation: Any: Any form submitted will trigger this automation. Specific: Select a specific form that will trigger this automation when submitted. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: This option is useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. Click Apply at the bottom. (Optional) Click + to add to your automation: A delay between a trigger and its action, to have the action occur after a certain amount of time passes. A condition to make the automation occur when certain conditions are met. Set up the automated email: Click + to add a step. Click Action . Select Send an email and choose who you want to send the email to: Your form submitters Under Set recipients , make sure Emails from trigger is selected to send an automated to each form submitter. Continue customizing your action : Under Sender details , click Edit to edit your sender details . Under Create an email , select Edit , Create with AI , or More Actions to adjust your email for your needs. Under Set email type , select Promotional , Business transactional , or Business critical as the type for your email . Click Activate . You or your site collaborators Under Set recipients , make sure to select Collaborator roles and remove Emails from trigger to send automated emails to you or your site collaborators. Under Create an email , click More Actions to switch the email template. Tip: We recommend using the email template '${formName} got a new submission' as it works perfectly for this type of notification. Continue customizing your action : Under Sender details , click Edit to edit your sender details . Under Set email type , select Promotional , Business transactional , or Business critical as the type for your email . Click Activate . Tip: Continue editing the email content to include personalized content (e.g. form name, email, submission date and time etc.) Having trouble with your form? Learn more about troubleshooting Wix Forms . Frequently asked questions (FAQs) Click a question below to learn more about this. Can I email both my form submitters and my site collaborators in the same automation? Yes, just make sure to add 2 separate actions of 'Send an email'. Configure each 'Send an email' action properly to send to the right recipients. Why are my forms not appearing in the automation options? This can happen if your form isn’t published, is an older version, or isn’t linked to an automation trigger. To fix it, make sure the form is live, ensure you have chosen the right trigger type, or try recreating the automation to see all available options. What else can I automate when someone submits a form? There are many actions you can choose from when creating an automation triggered by someone submitting a form. For example, add a label to the contact, send a chat message, assign loyalty points, and much more. Can I access automations directly from my form's settings? Yes, scroll down to Notifications and automations section in the settings of your form. This section will show all automations that are linked to this form. You can edit a specific automation or go to the automations dashboard. What is personalized content? Also known as dynamic values or variables, personalized content are pieces of code that display different information to each user based on their data. It can show your contacts personalized text (e.g. their name) or information related to your business relationship (e.g. price quote number). If you select Wix Forms as your trigger, make sure you also choose the specific form that the personalized content should be pulled from. That way when you add content to your email, the correct options are displayed. Can I use a Wix Forms automation to deliver digital products or send a discount coupon after purchase? We don't recommend it. A form triggers the moment someone submits the form. It can't check whether their payment actually went through. That means anyone who submits the form receives the product or coupon, even if they never completed (or abandoned) payment. To deliver digital products or reward a completed purchase, use Wix Stores instead, which only triggers after payment is confirmed. Learn how to create a digital product . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! 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< Back Managing your business Business solutions & apps Wix Events: Viewing and Managing Your Event Tickets Manage your event tickets directly from your site's dashboard. You can see how many tickets you've already sold, edit the ticket details, hide tickets that are sold out, and more. To view and manage your tickets: Go to Events in your site's dashboard. Click Manage next to the relevant event. Click the Tickets and Seating tab. Choose the relevant option: Manage tickets Choose how you want to manage your tickets—individually or in bulk—using the available options. Bulk actions: Save time when managing several tickets. Select the checkbox(es) next to the relevant tickets and choose what you want to do: Click Hide Tickets / Show Tickets to temporarily remove or display them on your live site. Click Delete . Then, click Delete Tickets to confirm. Individual events: Make specific changes or customizations to one ticket only. Click the More Actions icon next to the relevant ticket and select an option: Hide: Temporarily remove the ticket from your live site. Duplicate: Create a copy of the ticket to save time setting up similar ones. Note: It is not possible to use a duplicated ticket for a different event. Preview: See how the ticket appears to guests (tickets are sent as PDF files). Edit Design: Customize ticket PDF to match your event theme. Use existing design: Apply a saved design to the selected ticket. Delete: Permanently delete the ticket if it’s no longer needed. Customize your ticket list view Choose which columns you want to display in your ticket list to focus on the details that matter most: Click the Customize columns icon . Select the checkbox next to the relevant option: Price : Displays the ticket price. Sold: Displays the number of tickets that have been purchased. Reserved : Shows how many tickets are currently reserved. Status : Indicates the ticket’s current availability. Available : Ticket is visible on your site and available for purchase. Scheduled : Ticket has a future sales start date and is not yet available. Hidden : Ticket is not visible on your site. Sold Out : All available ticket capacity has been sold. Coupons : Displays if a coupon is applied or available for the ticket. Tip: Click Edit next to the relevant ticket type to update details like the description, pricing, or the number of tickets you want to make available to guests. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Selling Mix-and-Match Product Bundles Boost sales by offering customers mix-and-match product bundles in your store. Customers can build their perfect combo from a selection of products you curate while you control the pricing with automatic discounts. Step 1 | Create a category To get started, create a product category that contains the products you want to offer as part of your mix and match bundle. To create a bundle category: Go to your site's dashboard and create a product category for the items that can be added to the bundle and then add the relevant items. Learn how to create a category . Add the bundle details: Tip: The decision on what to add here depends on how you want to display your bundle offer on your site (see step 3 below). Using an image: Create and upload an image to the category containing the bundle offer details. Using the category name and description: Give the category a relevant name (e.g. Build your Bundle) and use the description to outline the bundle offer (e.g. 4 products - 20% off). Step 2 | Create a bundle discount Using automatic discounts, you can offer discounts that apply when a customer purchases a specific number of products from a specific category. Tip: You can create multiple discounts that apply to the same category. For example: 4 products - 10% off 8 products - 15% off 10 products - 20% off To create a bundle discount: Go to Automatic Discounts in your site's dashboard. Click Create Discount . Select Standard discount and click Continue . Enter the discount name. Tip: Customers see this name during checkout. Select the type of discount from the What is the discount? drop-down and enter the required information. Note: If you offer an Amount off discount (e.g. $10 off), it's applied to every relevant item in an order. Select the checkbox next to Minimum quantity of items and enter the quantity. Select Specific categories under What does this discount apply to . Select the bundle category you created in step 1. Select the date and time when the discount starts. Select which customers are entitled to the discount: All customers: Any customer can enjoy the discount. Specific segments: Select one or more segments. Note: Learn how to create contact segments . Specific members: Select one or more members . Note: For POS sales, see the FAQ below. Specific contacts with label: Select one or more labels. Note: Learn how to create and apply contact labels . (Optional) Select the dates when the discount ends: Select the Set an end date and time checkbox. Select the date and time when the discount ends. Select where customers see the sale name and details. Click Save . Step 3 | Create a mix-and-match bundle page Now that you created the bundle discount and the category it applies to, you need to display the offer on your site to let customer know about it. You can do so using the Category page with an appropriate header. Alternatively, you can create a new site page with a gallery. Add text or images above the gallery to let customers know about the offer. Display the bundle offer using the Category page After you create the new bundle category, you can add it to your Category menu. If you display a category name and description in the header, use those to add information about your bundle offer. If you display an image, upload an image with text that gives customers the details they need. Tips: If your Category page header settings don't work well for displaying a product bundle, use a product gallery instead. Add the bundle category to your site menu so customers visiting any page find out about your special offer. Display the bundle offer using a product gallery Add a page to your site. Tip: Give it an appropriate name, such as 'Beauty Bundle'. Add an image, text, or both to the top of the page explaining the bundle offer. Add a product gallery and select the bundle category to display there. Display an ' Add to Cart ' button and customize it: Click the gallery on your page. Click Settings . Click the Display tab. Select the checkbox next to Add to Cart button . Click the Settings tab and select Add to Cart button . (Recommended) Select Open side cart or Stay on current page . (Optional) Click the Text tab and update the button text (e.g. Add to Bundle). Add the page to your site menu. FAQs Click a question below to learn more. What names should I give to my automatic discounts? When you create an automatic discount, you can choose where you want the discount name displayed. Note that if you choose the first option and create multiple automatic discounts - each with a different name - only the name of the last discount you created is displayed. For example, if you called your discounts the following names, only the name of the last discount you created would be displayed in your product gallery or Category page. beauty bundle 10% beauty bundle 15% beauty bundle 20% To avoid confusion, you should either choose the Only on the cart and checkout display option or give all 3 discounts the same name (e.g. 'beauty bundle'). Can I apply bundle discounts to multiple categories? No, but you can add the products in those categories into a new category that's used just for your bundle discount. If I sell a bundle at a point of sale, do the automatic discounts apply? Wix POS Register (for brick-and-mortar stores): If enabled, automatic discounts are applied to sales. Learn how to enable automatic discounts for Wix POS Register . Note: If you set an automatic discount to apply only to individual members, it doesn't apply to a POS Register sale. Mobile POS (phone), Desktop POS, and POS Go: Automatic discounts are not applied to sales. You can, however, manually enter a discount while processing the sale. Can customers purchase items individually within the bundle category without receiving the discount? Yes, customers can purchase individual items from the bundle category. The discount only applies when they meet the required quantity. How many discounts are applied at one time? Only one automatic discount to be applied to a purchase at any given time. How can I create bundles for digital products? You can create mix-and-match digital bundles by following the instructions in this article. To combine multiple digital files into a single product, save them as a .zip file. When you create the digital product, upload the zip file. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Editing and Customizing Images Enhance the images on your client’s site with powerful editing and customization options in the Studio Editor. Adjust image sizes, crop to focus on key details, and set focal points to ensure the most important areas are always visible across all screen sizes. Use Photo Studio for advanced edits and effortlessly add watermarks to protect your work. Tip: Images have unique scroll animations - Parallax Fill and Reveal Fill - that can help you make the visitors' experience more dynamic. Choosing the image's fit mode In the Studio Editor, every image has a bounding box that acts like a responsive container. These are the blue edges that you see around the image. You can choose how the image is displayed within the bounding box (e.g. Fill, Fit). To choose the image's fit mode: Select the relevant image. Click the Settings icon . Select an option from the Display mode drop-down: Fill bounding box The image fills the bounding box so there aren't any empty areas, while still maintaining its original aspect ratio. If the image aspect ratio doesn't match the bounding box proportions, parts of the image are cropped out in the process. For example, when fitting a rectangular image into a square, the sides are cropped to fit that shape. Fit to bounding box The entire image is shown inside the bounding box. If the image aspect ratio doesn't match the bounding box proportions, the image shrinks so it's fully displayed. The image is centered inside the box, which may create empty spaces like in the example below: Keep image ratio The image width is fixed to the bounding box, while the height adjusts automatically to match the image's original aspect ratio. This is a great option for non-symmetrical layouts where you want to show images in different heights, like in the Repeater below: Note: This option is not available for stretched images. If you want to select this option, unstretch the image first. Working with breakpoints: The display mode you choose for the image applies to all breakpoints. Cropping an image You can choose how an image is cropped for each breakpoint. This allows you to further customize the image to suit your specifications, and provide an ideal experience for visitors on all devices. To crop an image: Click the relevant breakpoint at the top of the Studio Editor. Select the image. Click the Crop icon . Customize the crop to your needs. Click Apply . Tip: If you want to uncrop your image, you can reset it by clicking the Settings icon , then Reset Image . Setting the image focal point You can choose the image focal point for each breakpoint. This allows you to select which part of the image is visible when it's resized for different breakpoints on different screen sizes. Tip: Whenever a dominant face is detected, we automatically set it as the focal point of the image, however, you can change or adjust the focal point as needed. To set the image focal point: Click the relevant breakpoint at the top of the editor. Select the image. Click the Focal Point icon . Select the area of the image that you want to remain visible when it's resized. Masking an image with a shape Image masks allow you to easily crop images into different shapes, giving you the flexibility to fit them seamlessly into the design. Choose from thousands of unique designs or upload your own SVG file. To mask an image: Select the relevant image. Click the Mask icon . Choose the shape you want: Explore the different shapes available in the panel. Click the Add icon to browse through more designs or upload your own file. (Optional) Make the image fit the shape's original aspect ratio by clicking Reset to shape's ratio Note: This might resize the image. Changed your mind? Click the square shape at the top of the panel. This removes any mask previously applied to the image. Editing an image with Wix Photo Studio Use the Wix Photo Studio to create beautiful images without leaving the Editor. The Photo Studio allows you to customize images that you've already uploaded and saves the newly edited version to the Media Manager. There are a variety of editing options available, such as filters, rotation, and overlays, so you can revamp any image on the spot. Tip: You can also edit images directly from the Media Manager by clicking Crop & Edit under the thumbnail image. To edit an image: Select the relevant image in the Editor. Click the Settings icon . Click Adjust . (In the Photo Studio) Edit the image using the available options . Click Save . What's next? The newly edited version is automatically replaced on all breakpoints, as the Wix Photo Studio makes changes to the image source. However, changes done on the canvas (to the image design or crop) still only apply to the current breakpoint. Adding a watermark for copyright protection Protect images on the site by adding watermark text in the Photo Studio . The text can be designed and customized to suit your client, and cannot be removed from the file if downloaded. To add a watermark to an image: Select the image in the Editor. Click the Settings icon . Click Adjust . (In the Photo Studio) Click Text under Add An Element . Browse the text styles and click to add one to the image. Type your watermark message. (Optional) Click Design to customize the text. Click Save . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Wixel Wixel: About AI Credits AI credits give you a certain amount of usage for Wixel's AI-powered design features, such as generating or editing images, videos, logos, and docs. The number of credits each action uses depends on how complex your request is and which tool you use. While Wixel’s AI is designed to deliver the best possible results, outcomes may vary and we can’t guarantee AI-generated outputs to meet a specific level of quality, accuracy, or relevance. Make sure to review all outputs before using or sharing them. For more information and other terms applicable to AI Services, please review the full Wix Terms of Service . Important: When you purchase AI credits through the Wixel paid plans, you are pre-paying for the use of certain designated AI features. AI credits are not a digital currency, security, commodity, or any other kind of financial instrument and are not redeemable for any cash value. AI credits are only redeemable for the specified AI features within Wixel or the Wix ecosystem. Wix reserves the right to change the credit cost and the number of credits required for using AI features at any time. You have no right or title in AI credits except as expressly stated by Wix. You may not sell or transfer AI credits to another user or account. Understanding what your AI credits cover While the exact number of designs you can create with your AI credit balance is not guaranteed, the table below gives an estimate for each feature. The provided numbers are based on standard models and the average complexity of a request, and are provided as examples only. This table shows what you could create if you used all of your credits on that feature alone. For example, on the Max plan you could generate up to 330 images if you only spend your credits on images. Feature Examples Estimated number of designs per plan Images Make a social post, product photo, or illustration. Max: Up to 330 images Pro: Up to 140 images Basic: Up to 40 images Free: Up to 5 images Logos Create a new logo for a business or brand. Max: Up to 440 logos Pro: Up to 180 logos Basic: Up to 50 logos Free: Up to 5 logos Videos Generate a promo video, animation, or video ad. Max: Up to 80 videos Pro: Up to 35 videos Basic: Up to 10 videos Free: Up to 2 videos Docs Write a report, resume, or proposal. Max: Up to 280 docs Pro: Up to 130 docs Basic: Up to 40 docs Free: Up to 6 docs Slides Build a structured presentation for a campaign or onboarding deck. Max: Up to 15 presentations Pro: Up to 7 presentations Basic: Up to 3 presentations Free: Up to 2 presentations Your actual credit usage may be higher or lower, depending on what you create and how you use Wixel. The credit cost will be calculated once you perform an action, and your remaining credit balance will be displayed at the top of your project. Checking your AI credit balance You can check your current AI credit balance f rom your Wixel home page or while working on your project. To check your AI credit balance: Desktop browser Go to Wixel . View your AI credit balance at the bottom left. Tip: While designing, you can check your AI credit balance at the top right corner of your project. Mobile browser Go to Wixel on your mobile device. Tap the Manage icon . View your AI credit balance at the bottom left. Tip: While designing, you can check your AI credit balance at the top of your project. Wixel app Go to the Wixel app. View your AI credit balance at the top. Renewing your AI credits Your credits automatically reset each month. Unused AI credits do not roll over to the next credit cycle. Free plan: You can use up to 30 credits per day, up to a maximum of 120 credits per month. Credits renew each day until you have used a total of 120 credits in a single month. Wixel paid plans : Credits renew monthly based on your renewal date. For example, if you purchased a plan on January 10, your credits renew on the 10th of every month. You can see when credits will renew in the Credit usage window - click your credit balance at the top of the Wixel home page or at the top of your project. Need more AI credits? If you're on the Max plan, you can purchase top-up credits to keep creating with Wixel's AI features after you use up your monthly credits. Adding top-up credits Top-up credits are booster AI credits you can purchase if you are on the Max plan, to keep creating with Wixel's AI features after you use up your monthly credit allowance. They can be purchased several times per account. Any unused top-up credits will expire 2 years after purchase. Wixel always deducts credits from your monthly plan first, and then from your top-up credits when your regular credits run out. Learn how to purchase top-up credits. Tips for saving AI credits With a few smart habits, you can stretch your credits further and keep building in Wixel without hitting your AI credit limit too soon. Below are some easy tips to help you save credits and make every AI action count, so you can save them for unique requests and complex edits. Plan your designs before making changes Before using AI to create or edit a design, think about what you want your design to achieve. Purpose: Do you need a logo, social media post, or something else? Message: What are you trying to communicate? For example, do you want people to sign up, learn something, or feel inspired? Mood or vibe: Should your design feel playful, bold, elegant, or professional? Audience: Who will see or use this? What do they care about? Key details: Any must-have colors, words, or elements? Having a clear vision helps you communicate exactly what you want, which can save AI credits and bring better results. Be specific with your requests When sending a request, explain exactly what you want to design and give a detailed description. The more descriptive you are, the better the outcome may match your expectations. For example, "Create a product photo of a reusable coffee cup on a wood table with soft morning light" or "Design a playful event invitation for a child’s birthday party with a circus theme". Tip: When editing with AI, use the Mention icon in the chat to connect Aria to the right design or element so that it knows what to update. Use templates to jumpstart designs Using a template lets you focus on customizing details, instead of creating everything from scratch. Depending on the design type, templates can come with layouts, color schemes, and sample text or images which you can easily edit or swap out. Make small edits manually Use Wixel’s built-in design tools to handle quick changes yourself. For simple tasks, like changing background colors, resizing elements, swapping out placeholder images, use the tools on the action bar instead of AI. Keep an eye on your credits You can see how many AI credits you have left in your cycle at the top of your project or at the top of your Wixel home page. If you're running out of credits, switch to manual edits for smaller tasks in order to save AI credits for more complicated edits. Tip: If you're on the Max plan, you can purchase top-up credits to keep creating with no disruption. FAQs Click a question below to learn more about AI credits in Wixel. What actions require AI credits? AI credits are used whenever you generate designs such as images, videos, logos, and docs. They also cover edits that are made with AI. Aria generated 4 options for images and logos, how are AI credits deducted for them? When Aria gives you several options to choose from (e.g. 4 image or logo versions), that counts as a single generation. AI credits are deducted once for the whole generation, not for each image separately. Credits are deducted whether or not you add any of the options to your project. Do my credits expire? Yes, credits expire at the end of the credit cycle and renew automatically. On free plans, credits expire on a monthly basis (with a daily usage limit). On paid plans, credits expire on a monthly basis based on your plan renewal date. If you buy top-up credits , these expire 2 years after purchase. Can I buy more AI credits without upgrading? No, you need to upgrade your account to purchase more AI credits. However, if you are on the Max plan, you can buy top-up credits . A top-up adds 500 credits to your account. Important: Any unused top-up credits will expire 2 years after purchase. Can I get my AI credits back if I'm not satisfied with the result? Once AI credits are used for a request, they cannot be returned, even if the result does not match your creative expectations. If you think AI credits were deducted incorrectly, please contact us . When is my next billing or renewal date? You can find your renewal date and plan details on your Premium Subscriptions page . Learn more about managing your subscription. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Understanding a Drop in Your Site's Ranking in Search Results Following our steps to optimize your site for SEO can help make it easier for search engines to crawl and index your site. However, it doesn’t automatically guarantee that the ranking of your site will always go up. Factors that affect your site's ranking Search engines use many factors to decide which sites to show on results pages. Some factors that can affect your site's ranking are: The keywords and search phrases you use in your content The number of websites that link to your site The age of the content on your site Technical issues like broken internal links The location of the searcher The ranking of your SEO competitors Want to learn more about how search engines rank sites? Read our article about how search engines work. Search engine algorithm changes If you notice that your site's ranking is going down instead of up, it could be due to a change in the way the search engine chooses results. Sometimes search engines modify their algorithms to trial new ways to decide rankings. If your site's ranking drops unexpectedly, it's a good idea to wait a day before making any drastic changes. If it's caused by a search engine algorithm change, the ranking may recover by itself. If it doesn't, you can use Google Search Console to verify that it has really dropped. Recovering your ranking after a drop If you see a definite drop and want to recover your site's ranking, here are a few things you can try to get it going in the right direction again. Check your recent changes If you recently made significant changes to your site design or content, your ranking might be affected. This is often not something to worry about unless your ranking doesn't recover. If you notice an unexpected drop after making a change, try the following: Use Google Search Console's URL Inspection Tool to check your pages for warnings or errors Check for changes to the canonical tags of your pages Check for edits to your site's robots.txt file that stop search engines from showing your pages in results Check for any changes to title tags and meta descriptions , additional meta tags , heading tags , or page content Identify any duplicate content on your site Make sure that the desktop and mobile versions of your site contain the same content Check for changes to the internal link structure of your site or menus, especially on your homepage If you recently moved your site to Wix, check that you created new pages with URLs that match the page URLs from your old site. If it's not possible to match them, you can set up 301 redirects from your old URLs to your new ones Tip: If you want to change the URL of an existing page and keep the previous ranking for it, you can set up 301 redirects for the old URL of the page . Identify search engine actions Although it's uncommon, some changes to your site may trigger a ranking penalty from search engines. This happens when your content does not comply with the search engine's quality guidelines , or the search engine thinks that you're trying to manipulate your ranking. If you think your site may have been penalized, check that all of your site's pages are still indexed . You can also check in Google Search Console for penalties that you need to address in the Security & Manual Actions section. Give your content a refresh Search engines give higher ranking to sites with high-quality content that is regularly updated. If you haven't updated your content in a while, it may be time to give it a refresh. Some ways that you can keep your site up to date with regular new content are creating a blog , making an FAQs page , and adding a testimonials page . Want to improve your content even further? Read our article about optimizing your site's content for SEO . Optimize your keywords If your ranking has dropped after making changes to your site, make sure you haven't accidentally removed important keywords or search phrases from your site's content. The keywords you use should be the ones that are most likely to reach people who are genuinely interested in what you do. It's also important to use your keywords in a natural, unforced way . Want to learn more about keywords? Read our article about long-tail keywords and how to use them . Check your backlinks Backlinks (also known as incoming links, inbound links, or inward links) are links that direct users to your site from other relevant sites. Sites that have backlinks from reputable sites rank higher in search results. If your site has low-quality backlinks or loses some of its backlinks, it can have a negative effect on your site ranking. We recommend using a backlink checking tool to analyze the quality of your backlinks and whether any of your pages have recently lost backlinks. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Restaurants: Deleting the Table Reservations App You can delete the Wix Table Reservations app at any time. To delete Wix Table Reservations: Go to Manage Apps in your site's dashboard. Click the More Actions icon next to the Wix Table Reservations app. Click Delete . Click Go to Editor . Choose a reason for deleting the app under Why are you deleting this app? . Click Delete App . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Adding a Product in the Wix App You can add new products to your store on the go using the Wix app. No need to open your computer - you can do it right from your phone. To add a store product: Go to your site in the Wix app. Tap Manage at the bottom. Tap Store Products , or tap Catalog and select Store Products . Tap + Add a Product at the bottom. Add images, GIFs, or videos . Enter the product name. Enter the product price. Do any of the following: Add a discount amount or percentage and tap Apply . Hide this product from your online store or POS: Tap Visibility . Deselect the checkbox next to the channel where you want to hide the product. Enter a brief description of the product. Add product ribbons . Add an info section. Learn more about info sections . Add the product to one or more categories . Add a custom text field. Create product options Manage how you track inventory for this product Tip: Tap the Barcode Scanner icon to add the product's barcode as your SKU. (Optional) Add the product to a tax group you created using automatic tax calculation. Note: If you created tax groups using manual tax, go to desktop to add the product to a group. If you have a fulfiller , you can select them from the Fulfilled by drop-down. Tap Save . Editing products: To quickly locate a product you want to update, you can do any of the following: Tap the Filter icon to filter products Tap the Barcode Scanner icon to scan the product's barcode. If you have a product with an SKU number that matches the barcode, the product opens. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Third-Party App: Calculator Builder by Lumifish LABS With the Calculator Builder by Lumifish LABS, you can add a customizable calculator to your site. Let visitors calculate loan payments, interest rates, BMI, and more, directly on your website. Features and benefits include: Add a calculator to your site with a click Customize color & text to match your site’s look Choose from ready-to-use calculator templates Add unlimited custom formulas Choose the info you want your visitors to enter Check out the Calculator Builder app by Lumifish LABS to get started. For questions or comments, contact Lumifish LABS directly: Website: https://www.lumifish.com/ Email: wix.support@lumifish.com This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit