< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Working with Site Typography Ensure your design is consistent across your client's site by setting the site typography. This area in the Site Styles panel is divided into Fonts and Text styles , which you can customize individually to match the look you want to achieve. How do I access the site's typography? Click Site Styles on the left side of the editor and select the Typography tab. Fonts and text styles The Fonts section shows all of the fonts you are using in the site's text styles. When you change a font in the Fonts section, it automatically updates all of the text styles that were using the old font. The Text styles refer to the individual text types used on the site (e.g. Heading 2, Paragraph 1). Tip: H1 - H6 are heading tags that are automatically assigned to these titles. Keeping the top-down hierarchy of your titles, in accordance with the heading tags, helps both SEO and accessibility. Updating site typography Revamp your design by updating the typography across your client's site. You can change the site fonts, or adjust the look of the 9 individual text styles (6 headings, 3 paragraphs). What happens when I update text styles / fonts? When you change a text style, it's applied to any text elements that are using that style. Changing a font automatically updates any text style (e.g. Heading 1, Paragraph 2) that used the previous font. It's also applied to any themed text elements that used the previous font. To update the typography: Click Site Styles on the left side of the editor. Click the Typography tab. Choose what you want to customize - a font, or a text style: Font: Click the font you want to update under Fonts . Select a new font from the drop-down. Click Update to apply the new font. Text style: Click the text style you want to update under Text styles . Customize the text style as you wish: Choose a new font from the drop-down. Choose the font size. Make the text scale proportionally so it looks ideal on every screen size and set the maximum and minimum size in px (pixels). Bold and / or italicize the text. Set the line and character spacing. Choose the text's color. Go back to the main panel by clicking the Arrow icon at the top left. Applying text styles to a page Once you've established your client's site typography, you can easily add text elements with the relevant fonts and text styles. Head over to the Add Elements panel to add themed titles and paragraphs. Click Text and drag the relevant style under Text Themes to the desired location. Themed elements are connected to the site typography, so they'll update automatically if you ever make changes to the Site Styles panel. Applying a style to a text element You can also apply a style on an existing text element on the page. Click Edit Text on the element and select the relevant Style from the drop-down in the Inspector . This connects the element to the chosen text style, which means it'll update automatically if you ever make changes to it in the Site Styles panel. Overriding text styles If you change a text element's design after selecting a style (theme) for it, you're creating a "design override". This means that any updates to the chosen style don't apply to this text element. You can reset text elements with overrides to their original style. Click the Style drop-down and select Reset Changes . You can also select Update Styles to apply the overrides you made to the actual text style. This will also update every text element with this style across your client's site. Enabling fallback fonts Using heavy custom fonts? Enable fallback fonts to optimize the site's performance. These fonts load faster, and are displayed temporarily on the live site while your custom fonts download in the background. Learn more about fallback fonts To enable fallback fonts: Go to your editor . Click the Wix Studio icon at the top left. Hover over Site . Click Performance . Click Optimize loading with fallback fonts to enable it. Good to know: The setting displays a tick when it's enabled. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Discounts, gift cards, & incentives Managing Your Coupons Manage your coupons by activating the ones you want to offer customers and deactivating or deleting coupons you don't want to make available. Note: If you delete or deactivate a coupon, customers won't be able to redeem it in checkout. Activating or deactivating a coupon You can save time by creating a coupon once and then reusing it when needed. For example, you can create a "Summer Sale Coupon" and deactivate it when the sale is over. When summer rolls around again, just click the toggle to activate it. Go to Coupons in your site's dashboard. Click the More Actions icon next to the relevant coupon. Click Activate or Deactivate . Deleting a coupon Keep your coupon page clean by deleting coupons that can no longer be used. Note: Once you delete a coupon, you can't undo this action. You can, however, recreate a coupon with the same details. To delete a coupon: Go to Coupons in your site's dashboard. Click the More Actions icon next to the coupon you want to delete. Click Delete . Click Yes, Delete to confirm. FAQs Click below to learn more about managing your coupons. Can I create a coupon by duplicating an existing coupon? You can save time by recreating a coupon you already have, for example, if you have an annual holiday sale. To duplicate a coupon: Go to Coupons in your site's dashboard. Click the More Actions icon next to the coupon you want to duplicate. Click Duplicate . Enter a new coupon code, edit the dates, and make any other necessary changes. Click Create Coupon . Can I edit a coupon? Yes, you can make changes to coupons at any time. To edit a coupon: Go to Coupons in your site's dashboard. Click the More Actions icon next to the relevant coupon. Click Edit . Make your changes and click Save . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Managing your subscriptions Google Workspace: Checking Your Business Email Subscription Renewal Date Business email subscriptions are set to renew automatically at the end of the subscription period. You can turn off the auto renew setting if you do not wish for it to renew. To check the renewal date of your business email subscription: Go to Premium Subscriptions in your Wix account. Check the Upcoming payment column next to your subscription. Renewal Date vs. Expiration Date The Upcoming payment column shows the date of your next renewal payment. This date may differ slightly from the expiration date if you have turned auto renew off. Hover over the Info icon to learn more. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? About Wix Reporting a Privacy Issue Wix takes privacy issues very seriously and is committed to protecting our users' data and private information. To help make your site privacy compliant and to discover how Wix processes the data of both you and your site visitors, our Help Center can assist you with privacy issues including: Creating a privacy policy Wix's privacy policy Preparing your site for the GDPR Preparing your site for the CCPA Cookies and Your Wix Site Adding a Cookie Banner to your site Managing your site's consent log If you believe you've found a privacy issue, or have a query regarding our privacy practices, please contact our team . For other issues related to Wix policy: If you wish to report specific content such as phishing, spam, copyright infringement, trademark infringement, or otherwise abusive content created on a Wix site, please visit our report abuse page . If you are experiencing issues accessing your account, or if you believe someone has taken over your account, complete our account recovery form . If you have a security issue, please contact our Security team . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: About User Input Elements Wix has many user input elements, so you can capture, display, and edit visitor content in a collection. Using these elements, you can create your own forms or allow visitors to filter the content on your site. Most elements, like text, checkboxes, and calendars, can be used with forms. Some elements, like dropdowns and radio buttons, can also be used to filter the content on your site. The upload button even allows visitors to upload their own images and files. The table below lists the input elements, their uses, and the collection field types you can connect: Input element Description Field types you can connect Text Input Text Inputs are used to enter or edit small amounts of text or numbers. Learn more about Text Inputs . Text, Number, URL Text Box Text Boxes are used to enter or edit large amounts of text. Learn more about Text Inputs . Text, Number, URL Rich Text Rich Text inputs are used to enter, edit and format text. Learn more about Rich Text . Rich Text Radio Buttons Radio Buttons allow users to select a field to filter the content displayed, or to select an option and submit it to your collection. Learn more about Radio Buttons . Filter content by: Text, Number, Tags, Reference Collect content: Text, Number, URL, Date and Time Checkbox Checkboxes allow users to select a True/False Boolean value to filter content or submit content to your collection. Learn more about Checkboxes . Boolean Multi-Checkboxes Multi-Checkboxes allow visitors to filter content by multiple fields or submit multiple selections to your collection. Learn more about Multi-Checkboxes . Filter content by: Text, Number, Tags, Reference Collect content: Tags Dropdown Dropdown lists allow visitors to filter content on your live site or to submit content to your collection. Learn how to set up a custom form using Dropdown input elements . Filter content by: Text, Number, Tags, Reference Collect content value: Text, Number, Reference Collect content list items: Text, Number Selection Tags Selection Tags allow visitors to filter content or submit choices to your collection. Learn more about Selection Tags . Filter content by: Text, Number, Tags, Reference Collect content value: Tags Collect content list items: Text, Number Date Picker Date Pickers let visitors select a date from a calendar and submit it to your collection. Learn more about the date picker . Date and Time Time Picker Time Pickers let visitors enter a time and submit it to your collection. Learn more about the Time Picker . Time, Date and Time Slider Sliders let visitors select a value from a sliding handle on a track and submit it to your collection. Learn more about the Slider . Number Range Slider Range Sliders let visitors filter content by sliding handles to select a range of values on a scale. Learn more about the Range Slider . Note: This element is not yet available in the Studio Editor Number Upload Button Upload Buttons allow visitors to upload and submit a file to your collection. Learn more about the Upload Button . Image, Video, Audio, Media Gallery, Document, Multi-Document Ratings Input Ratings Inputs let visitors enter a rating and submit it to your collection. Learn more about the Ratings Input . Number Ratings Display Rating Display elements let you display values representing a rating and the number of ratings submitted. Learn more about the Ratings Display . Number, Reference Address Input Address Inputs let visitors enter an address and submit it to your collection. Learn more about the Address Input . Address Switch Switches let visitors toggle a switch to either filter content or submit a true/false Boolean value to your collection. Learn more about Switches . Boolean Signature Input Signature Inputs let visitors sign their name and submit an image of their signature to your collection. Learn more about the Signature Input . Image Pagination Bar Pagination Bars let visitors navigate through 'pages' or sets of items in a connected repeater or gallery. The 'Maximum items displayed' field in the dataset determines the amount in each 'page' of items. Learn more about the pagination bar . Note: This is not yet available in the Studio Editor. n/a Progress Bar (Velo only) Progress Bars display a 'progress' value and a 'target' value in a bar. Learn more about the progress bar . Number, Reference reCAPTCHA (Velo only) Add Google's reCAPTCHA tool to your site to help protect against potential spam and other types of automated abuse. Learn more about reCAPTCHA . n/a This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Site Members: Automatically Responding to Members Area Events Automations allow you to focus on the bigger picture by taking care of smaller tasks for you. You can set up automations that automatically respond to Members Area events taking place. For example, you could automatically send a "welcome" email when a new site member is approved. To create a new automation for your Members Area: Go to Automations in your site's dashboard. Click + Create Automation. Click + Start from Scratch . Click the title to give your automation a name. Click Site Members in the Trigger section. Select your chosen trigger: Member logs in: A member logging in triggers the action. Visitor signs up to your site: A visitor signing up to become a member triggers the action. Member approved: A member being approved triggers the action. Select your chosen action in the Action section and set up the action using the available options. Learn more about actions . Click the Timing section to expand it. Click the Choose a time to send this action drop-down to select when the action should be carried out: Immediately: The action is performed as soon as the trigger occurs. Set custom time: The action is performed after the trigger, at a time set by you. Click the up and down arrows to set the number and click the drop-down to choose between days, hours and minutes. Click the Limit frequency to drop-down to set trigger frequency: Don't limit (trigger every time): Your action will take place every time it is triggered by a visitor. Once per contact: Your action will take place only once per contact. Once per contact every 24hrs: Your action will take place only once per contact in any 24hr period. (Optional) Click + Add an Action at the bottom to set up a multi-action automation. Click Activate to activate and save your new automation. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Using the editor tools Wix Harmony Editor: Using the Accessibility Wizard Scan your site with the Accessibility Wizard to identify and fix any accessibility issues on your site. The wizard provides you with in-house solutions, as well as guidelines on making your own adjustments. Completing all of the tasks is a great way to give your site a solid foundation, and make it more accessible for everyone. Important: For information on scanning a Wix Editor or Studio Editor site with the Accessibility Wizard, please click here . Scanning a site with the Accessibility Wizard Start creating a more accessible experience by scanning your site with the Accessibility Wizard. Not only does the wizard identify and highlight potential issues; our extra recommendations under Manual tasks ensure you're guided through the entire process. Important: The Accessibility Wizard does not support / scan all parts of the site (e.g. Velo and side carts). Learn more about what the wizard supports . To open the wizard and scan your site: Go to your editor . Click your site’s name at the top left of the editor. Scroll down to Accessibility and click Fix Issues . Click Scan Site . Working on site level and page issues The wizard organizes detected issues into site level and page-level tasks. Going through each task is a surefire way to improve every aspect of your site's accessibility—from the overall experience, to specific elements. Depending on the content, you can make adjustments from the wizard, or within your editor. Site level issues The Site level drop-down displays settings that impact the entire site (e.g. the site's language and focus indicators). Select an option to learn more about tasks that affect the whole site. Show focus indicators Focus indicators are blue rectangles that appear around interactive elements (like buttons or links) when visitors use a keyboard to navigate through the live site. They allow the visitor to see where their current position is - and are therefore crucial to site accessibility. Learn more about focus indicators . Add 'Skip to Main Content' link 'Skip to Main Content' is a feature that allows visitors using keyboard navigation to bypass the topmost sections of a site (such as menus and page headings) and skip directly to the main content of the page. 'Skip to Main Content' links are an important part of a site's accessibility, as they provide visitors with quick access to the information they need. Learn more about 'Skip to Main Content' . Set site language Setting the site's main language provides assistive technologies with the information they need to accurately render the content. It does this by: Indicating the script / characters used in site text Determining the pronunciation of text content Allowing media players to show the correct captions It is therefore important to set the site's main language, as it ensures visitors using these technologies get the best experience. If you have added Wix Multilingual to your site, the main language chosen during set-up cannot be changed . However, you can: Delete Multilingual from the site , re-add it, and set it up with the language you want. Change the layout of the language menu to ensure the best experience for visitors. Organize DOM order The Document Object Model (DOM) order of a site determines the selection / reading order of page elements (i.e., the order in which elements are read by screen readers, and highlighted when using the Tab key). The DOM order is also impacted by the direction of your site's language. We recommend organizing the DOM order with the wizard to ensure that the reading and visual order of your elements are aligned. Learn more about DOM order and accessibility . Note: This task is only displayed if the DOM order and site language direction do not match. Page issues Your site's pages are divided into a Main pages drop-down (regular pages that come with the site template or that you add), and pages that come with apps you install on the site. No matter whether they're main pages or app pages, the wizard scans for the same potential issues. Open an option to learn more about the types of issues that are detected. Give this page a descriptive title A page's title tag is the title that search engines usually display for the page in search results. It's taken from the name that you give the page, as well as the name of the site. The wizard prompts you to change the title of a page when the title tag contains 'New page' (the default assigned to new pages you add to a site), or 'Copy of' (the default assigned to duplicate pages). Page title tags provide visitors using assistive technology with important information about the page's content. In order to ensure the best experience, page titles should therefore be: Descriptive: The titles should accurately summarize the page's content and include any essential information. Unique: Titles should only be used on one page on the site, and not repeated across pages. Concise: Page titles should summarize the content while including relevant information and keywords. Tip: Accurate page title tags are also an important part of your site's SEO . Organize heading structure Heading tags are elements in a site's HTML code that determine the hierarchy / structure of text content on a page. Heading tags follow a top-down order, from Heading 1 (H1) to Heading 6 (H6), and then paragraph text (P). Assistive technologies use heading tags to know the order of page content. For example, screen readers read H1 content first, followed by H2, H3, etc. An accurate heading structure is therefore important, as it provides a clear, logical experience for visitors using these technologies. You can adjust many heading tags within the Accessibility Wizard. However, some elements are not currently fully integrated with the wizard, and need to be manually adjusted . Add alt text to images Alternative (alt) text is a textual description of an image on a web page. Some visitors may use assistive technologies such as screen readers to navigate through sites. These read the site's content aloud to the visitors - including the alt text. Alt text is therefore an important part of a site, as it ensures that visitors using these technologies can access the content, and understand what the image contains. Learn more about alt text and accessibility . Improve color contrast Color contrast is a measure of the difference in perceived brightness between two colors, and is expressed as a ratio ranging from 1:1 (no contrast) to 21:1 (strong contrast). Having a strong contrast ensures site content is easy to see and read. The required color contrast ratio depends on the element's type and the Web Content Accessibility Guidelines (WCAG) level you want to achieve - AA (the minimum requirement) , or AAA (enhanced) : Small text: Text smaller than 24px (18pts): AA: 4.5:1 and above AAA: 7:1 and above Large text: Text bigger than 24px (18pts), or text over 18px (14pts) and bold: AA: 3:1 and above AAA: 4.5:1 and above Non-text components (e.g. icons): AA: 3:1 and above You can adjust the contrast of most site content within the Accessibility Wizard. However, some elements are not currently fully integrated with the wizard, and need to be manually adjusted. Learn more about adjusting color contrast . Note: Only level AA is currently required in the Accessibility Wizard. Verify media files are accessible Some site visitors may have one or more disabilities or conditions that impact their vision and / or hearing. You can ensure media files are accessible providing alternatives (e.g. transcripts and audio descriptions) - making it easier for these visitors to access, understand, and enjoy the content. Learn more about media alternatives . Organize DOM order The DOM refers to the loading and reading order of elements on your site pages, and is important for visitors using screen readers and other assistive technologies. You can organize the DOM order with the wizard to ensure that the reading and visual order of your elements are aligned. Learn more about DOM order and accessibility . Note: This task is only displayed if auto DOM is disabled on one or more of the page sections. Doing manual tasks These are additional details you manually check across the site, like browser zoom and media controls. Don't worry about steps - the wizard gives you an explanation for each task, and links to additional information to help you identify and adjust them. Use descriptive text in links and button Text or elements that link to other pages, sections, or websites should be as descriptive as possible. For example, 'Read more about our latest research' is clearer than 'Read more'. They should also be clear if they lead to an action, such as submitting a form. Read the Web Content Accessibility Guidelines (WCAG) document on Link Purpose Use more than color to distinguish between info Information conveyed by color should also have separate indicators, such as patterns, font style, and icons. For example, linked text should be underlined, and graphs should also display data with different patterns or textures. Read the Web Content Accessibility Guidelines (WCAG) document about Use of Color . Fix images that include important info Text in images (such as photos of signs or slogans) cannot be read by screenreaders. We recommend replacing these images with real text where possible. If the image text is an important part of the site's content, or is essential in conveying information, include the text in the image's description (alt text). Learn more about text in images . Add controls to audio and videos Some video and audio players may be set to play automatically when the page loads. However, this can cause confusion and distraction for visitors, and may interfere with assistive technologies. For example, an audio player that starts automatically can override or 'speak' over a screen reader. We therefore advise providing visitors with option to stop / pause, and mute the content. Learn more about adding controls Ensure all content is fully visible when the browser is zoomed in Site elements / components should still be visible if the browser is zoomed. This is to ensure that users with visual conditions can magnify the site, and still see all of the page's content. You can check this by previewing the site, and changing your browser's zoom to 200%. Learn more about zoomed content . Add an accessibility statement Web accessibility is a legal requirement in several countries. However, even if it is not a legal requirement in your region, we recommend adding the statement. These demonstrate the site / your client's commitment to providing a website that can be enjoyed by all visitors. Read more about accessibility statements . Review potential color contrast issues There may be color contrast on the site that the wizard does not identify. In order to ensure that all site content is clear and visible to visitors, we recommend manually reviewing the contrast of site content, and adjusting it as needed . Frequently asked questions (FAQs) What does the Accessibility Wizard scan? The wizard scans most of the site's content. This includes regular site pages, and pages that are part of business solutions (e.g. the Calendar page in Wix Bookings). However, some of the content on these pages may require manual reviews or fixes. Additionally, some site pages are not scanned / supported by the wizard. What pages and site content are not supported by the wizard? The Accessibility Wizard doesn't support: The Content Management System (CMS) External and third-party apps Velo Password protected pages: Learn more about password protecting pages in the Wix Editor . Learn more about password protecting pages in the Studio Editor . The side cart Checkout pages (Wix Stores, Wix Bookings etc.) The Wix Online Programs Thank You page Wix Site Search Wix Gift Cards Wix Music Wix Reviews Wix Referral Program Wix Loyalty Program Wix Pricing Plans Wix Podcast Player Wix Table Reservations Wix Restaurant Orders We recommend going through these pages and apps with our checklist to see how you can make them more accessible. How else can I improve a site's accessibility? After using the Accessibility Wizard, there are a few ways you can keep making your site more accessible for visitors: Go through our accessibility checklist . Use the Accessibility Monitor from the dashboard. Consult an accessibility expert. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Getting Started with Building Your Own App Building a native mobile app with Wix gives you access to premium features which lets you design and manage your mobile app directly through your Wix account. Having your own app, with no Wix branding, allows you to give the most personalized experience for your app users. For example, if you own a small bakery, you can design your app to reflect your brand, share daily specials, take orders, and send push notifications about new products or events. This helps keep your customers engaged and encourages repeat business. Start by adding a few basic details, then preview your app with a QR code. Then, you can edit your design anytime from your desktop or the Wix app. Once your app is ready, submit it to the App Store and Google Play. After it gets approved, your app will go live in the stores. Mobile App Premium plan: Building and customizing your app is free. To publish it in the App Store and Google Play, first design your app and then upgrade to a Mobile App Premium plan . Setting up your app for the first time Begin by naming your app, uploading an icon, choosing a theme, and selecting a navigation layout. You can update these elements anytime to keep your app always aligned with your brand. Once users download your app, the app name will appear beneath its icon on their home screen. Note: Start building your app from the Mobile App dashboard on a desktop. After this initial setup, you can customize your app's layout and content from either your desktop or the Wix app. To design your app's theme and logo: Go to Mobile App in your dashboard. Click the Your own mobile app tab. Click Get Started . Enter your app's name and upload an image as your app icon, then click Next . Note: Make sure your app name complies with Apple and Google's guidelines to avoid your app from being rejected. Choose a theme by selecting a preset combination of colors and fonts, then click Next . Tip: As you update your app, preview changes on the right side of the screen. Learn more about designing your app . Choose a navigation layout for your app: Bottom tab bar or Top tab bar . Then click Next . Scan the QR code to preview your site with the Wix app, then click Continue to Edit App . FAQs Click a question below to read about building your own native mobile app: How can I change my app's name or icon after the initial setup? To change your app name or icon: Go to Mobile App in your dashboard. Click the tab with your app name. Click the Edit icon next to your app name. Choose what you want to do: Change your app name: Enter a new name under App Name . Change your app icon : Hover over your app icon and click the Update icon . Then select a photo and click Add to Page . Click Save . How can I change my app's design? To change your app's design: Go to Mobile App in your site's dashboard. Click the tab with the name of your own mobile app. Click Edit Mobile App . Click Design on the left panel. Choose what you want to do: Choose an app theme: Select a preset combination of color and font. Individually customize your app design: Choose colors, text and button themes, and header style separately. Click Save . Read more about changing your app's themes and designs . Can I customize my app's login and launch screen? You can personalize your system screens (login and launch) from your desktop. Read more about customizing your app's system screens . What is the next step after I first set up my app? After you’ve gone through the initial setup of building your own mobile app, the next step is to customize its layout and content to match your brand. You can do this from your desktop or your Wix app. Adjust your app to your unique style and consider what elements you want to add based on your app's purpose. For example, if you have a business app, you might include business elements that enhance its efficiency and functionality . How do I publish my app to the App Store and Google Play? Note: To complete the process and publish your app in the App Store and Google Play, make sure to upgrade to a Mobile App Premium plan . When the design and content of your app are finished, you need to register for an Apple Developer Account and Google Developer account and add your store listing information. Follow Wix's step-by-step instructions from your mobile app dashboard to complete the registration. It can take a few business days to connect a developer account. Apple or Google will send you an email once your account is approved. The final step is to submit your app for approval . When you submit your app, Wix conducts an internal review. After Wix approves your app, we forward it to Apple and Google for their review before it goes live in their stores. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Site Members: Making a Member Profile Public Your site members can choose to keep their member profile private, or make it public: Private profile: Their details are only visible to them; other members cannot see their information. This is for members who just want to track of their own activity on your site. Public profile: Other members can see their information and profile on the Members page, follow their activity and send them messages. If a member wants to be public, they can opt to join your community when signing up, or change their privacy settings from their My Account page. Joining the community while signing up When new members sign up to your site, they can select the checkbox to make their profile visible to all other members. Once they are part of your community, they can control the details other members see, write their own short bio and personalize their profile's cover photo. Changing privacy settings from the My Account page From their My Account page, members can control whether their profile is private or public. They'll find this setting under Profile Visibility . FAQs Below are some frequently asked questions about having a site community. Click a question below to learn more: What kind of community can I create on my site? A community is a set of social functions in your Members Area that provides your members with different ways to follow and communicate with each others. Once a member sets their profile as public, they are effectively joining your community. Integrated with apps like Wix Blog and Wix Groups, the community allows your members to chat with other members, follow their activities on your site and more. How is being a site member different from being part of a community? Becoming a member: Site membership grants your visitors access to members-only pages, such as Wix Stores order history and Wix Bookings appointments. You can use the Members Area with these apps . Joining the community: After joining a community, Wix Blog and Wix Groups members can comment, follow posts, and more. Their member profiles appear on your Members Area page. I can't see certain members on the Members Page list. Why? There could be two possible reasons for this to happen: Private profile: The Members Page only displays members with a public profile. If a member's profile is set to private, you won't be able to see them here. Different display name: The list shows your members' display name , not their first and last name. From the My Account page, members can choose a different display name which appears on their profile card. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Connecting a business email Google Workspace Error Message: "You already have a Google Workspace business email account. You can manage it from the Google Admin Console" This error message appears when the business email you are trying to purchase already exists. You can manage your Google Workspace account through your Google Admin console . If you did not purchase this business email, or can’t recover access to it, you need to contact Google Workspace directly to be able to use the email account. If your domain is already registered on Google's end, you should see a message that the domain is already taken. Workspace provides a form in order to verify that you are the current owner of this domain Once verified, and if you have successfully purchased a business email, you can connect it to your domain by following the steps in Adding Google Workspace MX Records in Your Wix Account . Why would you need to connect your business email account? You may have purchased a domain and business email account outside of Wix, then tried to connect this domain to Wix at some later stage. This action can sometimes cause the business email account to stop receiving emails. This happens because the MX record ('mail exchange record' - a record in your DNS that specifies the mail server responsible for accepting email messages on behalf of a domain name) didn't get connected when the domain was connected. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Sharing a Product Using the Wix App Boost your sales by sharing a product on social media or sending it to someone directly via email. You can share using any of the apps available on your personal mobile device. To share a store product: Go to your site in the Wix app . Tap Manage at the bottom. Tap Store Products , or tap Catalog and select Store Products . Tap the More Actions icon next to the relevant product. Select Share . Select any of the share options available on your mobile device. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Inbox: Managing Your Inbox Save new contacts, mark messages as unread, star conversations, and more. Filter your inbox by assignee for an instant view of the messages your team members are managing. Managing your messages Keep your inbox organized by managing your messages individually or performing bulk actions (for example, archiving ten messages at once). To manage your messages: Go to Inbox in your site's dashboard. Hover over the relevant message and click the More Actions icon . Choose what you want to do: Save as contact Note: This option will only appear if the message is from an anonymous visitor. If you receive a message from an anonymous visitor, you can edit the contact information you have saved for them. Click Save as contact . Enter contact details and choose to add a label or assignee. Click Save . Archive a message Click Archive . Notes: You can restore archived messages at any time. To view and manage archived messages, click All conversations at the top left of your inbox and select Archive . Star a conversation Star conversations in your inbox to help you highlight important conversations. Click Star conversation to mark the message as starred. Notes: To view and manage all starred messages, click All conversations at the top left of your inbox and select Starred . You can also star conversations in the Wix app. Swipe right on a conversation or tap the More Actions icon next to the relevant conversation and then tap Star Conversation . Report as spam Important: Reporting a message as spam will result in the conversation being deleted. Deleted conversations cannot be restored. Click Report as spam . Select a reason for reporting the conversation as spam: Phishing: Fraudulent or deceptive messages Unwanted marketing: Promotional or commercial messages Harassment: Abusive or inappropriate messages Other: Other spam or unwanted content Click Report and Move to Spam . Tip: If you're getting spam from your site's form submissions, you can reduce it significantly by adding a reCAPTCHA field . Note: If you have a Business Phone Number, you also have the option to block a phone number . You do this from your inbox. Mark a message as unread Click Mark as unread . Delete a message Important: Deleted messages cannot be restored. If you're unsure, archive the message instead. Click Delete . Click Delete Conversation in the pop-up to confirm. Want to perform the same action on multiple or all messages? Hover over the messages you want to select and click the checkboxes to the left of each message. Click the Archive icon , Mark as Unread icon or Delete icon . You can also click the checkbox at the top to select all messages at once. Reporting spam messages as not spam You can move spam messages back to your inbox by reporting them as not spam. To report spam messages as not spam: Go to Inbox in your site's dashboard. Click All conversations at the top left. Click Spam . Click a conversation. Click Report as not spam . Tip: You can disable automatic spam filtering for Wix Chat messages in your Inbox Settings. Learn more about disabling automatic spam filtering. Filtering your inbox by assignee Assign contacts to your site collaborators. Messages from these contacts are automatically assigned to the collaborator you've selected, so they can personally manage the relationship. Filter your messages by assignee to see each collaborator's messages. To filter your inbox by assignee: Go to Inbox in your site's dashboard. Click All conversations at the top left. Filter your messages by selecting an option from the drop-down menu: Unassigned: Conversations with visitors or contacts who aren't assigned to anyone. Assigned: Conversations with contacts assigned to you or a collaborator. Assigned to me: Conversations with contacts who are assigned to you. FAQs Click a question below to learn more about managing your inbox. Can I search Wix Inbox for specific content within messages? Yes, you can click the Search icon above the message list to search Wix Inbox for specific content within a message as well as searching by contact name. Can I send messages with attachments? Yes, Wix Inbox allows you to send messages and attach items directly to your customers. Learn more about sending messages and attaching items. Can spam messages be recovered after they are deleted? No, spam messages cannot be recovered after you delete them. Why don't my messages show as 'Seen' or 'Read' anymore? Emails no longer show a ‘Seen’ or ‘Read’ status. Email providers and spam filters scan emails in the background, which triggered ‘Read’ statuses even when the recipient didn’t open the email. Instead, your emails now show as ‘Sent’ once they’re delivered. Messages you send through other channels (e.g. WhatsApp) still show as ‘Seen’ when the recipient reads them. Why are the emails I send from Wix Inbox going to my customers' spam folders or not delivering? Email providers like Gmail, Yahoo and Outlook have strict spam filters that sometimes flag generic Wix sender addresses, such as '@mysite.wix.com'. To greatly improve your emails' deliverability, connect a Gmail account to your Wix Inbox , so emails send directly from your own personal or business address. You should also ensure your contacts are marked as 'Subscribed' in your Contacts list , as emails that are sent to unsubscribed contacts may be sent to their spam folders. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! 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