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Setting up shipping & fulfillment

Wix Stores: Fulfilling Subscriptions

After a customer purchases a subscription, an order appears in the Orders tab, just as it does for one-time purchases. Then, every cycle (every week, month, or year) the customer is automatically charged. When payment is received, a new order appears in the Orders tab.

Show me how to access the Orders tab.

Go to your site's dashboard.
Click Sales.
Select the Orders tab.

You can perform all the actions on a subscription order (fulfill the order, add a tracking number, cancel it, etc.) just as you would a one-time order.

Information about the subscription appears on the order page.

Click View Subscription in the order to manage the subscription, (e.g. update the address). Learn more about managing a product subscription.

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