Connecting Klarna as a Payment Provider

Accept payments from your customers using Klarna as a payment provider. Klarna supports flexible installment payments with a 'buy now, pay later' (BNPL) payment solution.

General Info

Supported countries

Australia, Austria, Belgium, Canada, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Romania, Spain, Sweden, Switzerland, United Kingdom, United States.

Supported currencies

AUD, CAD, CHF, CZK, DKK, EUR, GBP, MXN, NOK, NZD, RON, PLN, SEK, USD

Transaction fees

Vary by location.

Installment payment options vary by location

Options include:

·       Pay Now

·       Pay in 3/4 installments

·       Financing

·       Pay in X (Customizable installments)

Minimum & maximum installment payment limits per country:

·       United States (Pay in 4): $35 - $1,000

·       Canada (Pay in 4): $35 - $1,500

·       United Kingdom (Pay in 3): £35 - £1,000

·       France (Pay in 3): €35 - €1,500

·       Spain (Pay in 3): €35 - €1,500

·       Italy (Pay in 3): €35 - €1,500

·       Ireland (Pay in 3): €35 - €1,000

·       Greece (Pay in 3): €35 - €1,000

·       Portugal (Pay in 3): €35 - €1,000
·       Australia (Pay in 4):  A$35 - A$1,500

·       New Zealand (Pay in 4): $35 - $2,000

·       Czech Republic (Pay in 3): 850 Kč - 25,000 Kč

·       Mexico (Pay in 4): Mex$700 - Mex$20,000

·       Romania (Pay in 3): 200 lei - 5,000 lei

Note: These limits apply to the total price of the product or service

Notes

The currency used in your Wix account must match the currency in your Klarna account. If the currencies do not match, the transactions may be declined. Learn how to change your currency.

Managing your account

For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, please visit the Klarna Help Center.

Connecting Klarna

1. Go to Accept Payments in your site's dashboard.

2. Click See More Payment Options.

3. Click Connect beside Klarna.

1. Depending on whether you are creating a new Klarna account or have an existing account, follow the instructions:

Have an account

1. Enter your Klarna API keys (username and Password).
   Note: Playground credentials aren't accepted.

2. Click Connect.

Don't have an account

1. Click Create Klarna Account and fill in the information to create your account.

2. Return to this window (repeat steps 1-4), and follow the steps under Have an account to connect your account.

FAQs

Click a question below to learn more about accepting payments.

How do I find my API keys in my Klarna account?

Klarna API keys consist of 2 elements: your Klarna API username and your Password.

Once you've created your Klarna account, you can generate these credentials by going to the Settings app in the Klarna Merchant Portal for your location:

• US

• Canada

• Europe
  Note: For Klarna users in Austria, France, Ireland, and Portugal, please contact Klarna directly to set up your account.

• Australia and New Zealand

Note: The API keys are separate from your Merchant ID. If needed, it's possible to have several API keys associated with the same Merchant ID.

How can I tell if a payment method is active?

In order to accept online payments, you must connect a payment provider. For Klarna, follow the steps above to accept online payments. Once connected, you need to have your account successfully verified to receive payouts.

Is my currency supported?

Be aware that payments will fail If you are using an unsupported currency.

The currency used in your payment provider account must match the currency that you set in your Wix account. If you need to change the currency set in your provider account, please contact your payment provider.

If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers. Learn how to change your payment provider.

What is a minimum payment amount?

Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed.

Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans.

Please contact your payment provider to get the most up-to-date information about their minimum payment threshold.

Can I offer recurring payments?

To offer recurring payments, you must connect a payment provider that supports recurring payments.

How do I get my payouts?

Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly.
If your provider is Wix Payments, learn about receiving payouts from Wix Payments.