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Customizing Wix Bookings pagesWix Bookings: Hiding Images from the Service List < Back Customizing Wix Bookings pages Wix Bookings: Hiding Images from the Service List If you add an image to a service you created, it is displayed on your Service List page. You can choose to hide the service images from your service list if you'd like. To hide images from the service list: Go to your editor . Click the Service List element on your page. Click Settings . Click the Display tab. Deselect the Image checkbox under Service Details . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Using the Wix app for Wix EventsWix Events: Starting Discussions with Event Guests on the Wix Member Apps < Back Using the Wix app for Wix Events Wix Events: Starting Discussions with Event Guests on the Wix Member Apps The Wix mobile apps include the Wix app, which you use to run your business, and member apps including Space by Wix, and Fit by Wix, which members use to connect with your business and community. Learn more about the Wix mobile apps . You can use the Wix member apps to start discussions with your guests. Share important information, ask questions, or generate anticipation about an upcoming event. Event guests can respond, comment, "like", and react to your posts with emojis. In addition, guests can be tagged in posts. Tip: You can also connect your event to a group to create a place for event guests to interact. To create a discussion or add a post: If you have not already done so, download the Spaces by Wix app or any other relevant member app . Tap Member App on the relevant site. Tap Events . Tap Published Events . Select the relevant event. Scroll down and tap Event Promotion . Tap the Discussion tab. Tap Create New Post / Share something . Type the message you want to share. Tip: You can add images, videos, GIFs, or a poll. (Optional) Tag a member by typing the @ and selecting a member. Tap Post once you're ready to make your post live. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up Photo AlbumsWix Photo Albums: Troubleshooting Album URL Issues < Back Setting up Photo Albums Wix Photo Albums: Troubleshooting Album URL Issues With Wix Photo Albums, you can create a custom URL for your album for a more personalized and professional look. Your photo album then receives a subdomain which is connected to your domain. About Your Subdomain A subdomain is a small piece of text that is added to your main domain name. If you've connected a domain to your site, your custom subdomain replaces the "www" part in the beginning. If not, it comes after your site domain as follows: Before the domain: https://album123 .mystunningwebsite.com After the domain: https://mystunningwebsite.wixsite.com/ album123 New Photo Albums are now built on Studio templates: Old free album URLs have the following structure: https://mystunningwebsite.wixsite.com/album123 New free album URLs have the following structure: https://mystunningwebsite.studio.io/album123 If you have more than one domain connected to your site, the subdomain is connected to your primary domain. Guidelines for Your Custom URL Please follow these guidelines when choosing a subdomain: Characters must be in US-ASCII. For example, characters such as ¥, ñ, etc., are invalid. Characters can only be ASCII letters, digits and hyphens. Hyphens cannot appear at the beginning or the end of the domain name. Total length can be no more than 20 characters. ab-- form will violate the IDNA restrictions(-- cannot appear in the 3rd and 4th locations). The only string that allows this form is the one prefixed with xn--, which represents Punycode (usually used for non-latin domain names). Troubleshooting Your Album URL If you are unable to view your album after changing its URL, follow the troubleshooting steps below: Step 1 | Make sure that your album is published Your subdomain is created when your album is published. Ensure that your album is published: Go to Photo Albums in your site's dashboard. Check that your album's status is Published . Step 2 | Make sure that your site has been upgraded Your subdomain can only be connected if your site has been upgraded to a Premium or Studio site plan. View the Premium plans connected to your account to ensure that the site your photo album is on has been upgraded. Step 3 | Wait up to 24 hours after connecting your domain After upgrading your site and connecting your domain, it takes up to 24 hours for the new album subdomain to propagate. Step 4 | Check your domain connection Your subdomain only works if your domain is connected properly. To verify that your domain is connected properly: Access the Domain Assistant . Follow the instructions according to your situation in order to troubleshoot your domain connection. Notes: Subdomains cannot be connected to a domain that is connected to Wix via Pointing. Learn how to switch your domain connection method . If your domain is not properly connected to Wix, you may see a 404 error and issues with the SSL server telling you that your connection is not secure. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Connecting a Business Email Hosted ElsewhereConnecting Email Purchased Outside of Wix < Back Connecting a Business Email Hosted Elsewhere Connecting Email Purchased Outside of Wix You can connect email purchased outside of Wix to continue using a mailbox from your existing email provider. In most cases, your mailbox's MX (Mail Exchange) records are automatically added when you connect your domain in Wix. This allows your emails to continue working. However, you may need to edit the MX records and other DNS records if your domain's emails are not working. When connecting email in Wix, you can choose from a list of popular email providers to automatically add their DNS records. Or you can manually edit the DNS records yourself. You may need to confirm with your email provider that your email with them is still active and that you have the correct DNS records. Before you begin: Make sure your domain is connected via name servers and not via pointing. If your domain is connected via pointing, you must contact your domain host (not Wix) to configure the DNS records of your email provider. Learn how to switch your domain's connection method . Important: Connecting an email mailbox in your Wix account does not transfer ownership of the mailbox to Wix. You're adding the records that allow your mailbox to continue to send and receive emails. You still need to manage the billing for your mailbox with your current email provider. Alternatively, you can purchase a Google Workspace business email from Wix to manage the billing in your Wix account. Connecting your email by choosing your provider When connecting your mailbox, you can choose from a list of popular email providers. Selecting your email provider automatically adds their MX and other DNS records to your domain. This ensures your domain's emails will still work, as long as your domain's DNS records are correct and your mailbox is active with your email host. Tip: We recommend checking that the records Wix automatically adds are correct. Your email provider will be able to confirm the records required to connect your email. To connect your email by selecting your email provider: Go to Domains in your Wix account. Click the Domain Actions icon next to the relevant domain. Select Connect an email purchased outside of Wix or Edit MX records . Select your provider from the drop-down and click Save . Note: If your provider isn't listed, select Other and go to the next section of this article for instructions. Not seeing your provider on the list? If your email provider is not listed, you'll need to get their MX records and any other DNS records they require. Go to the next section in this article for steps on adding the records manually. Click below for an email template you can use when contacting your email provider. Email template for requesting DNS records from your email provider. Dear { name of email host (e.g., GoDaddy) }, My name is { your name } and I purchased an email account from you for the following domain: { your domain name (e.g., www.mystunningwebsite.com ) }. I've built a site on Wix.com and I'm using their name servers. Please provide me with the required MX records and any other necessary DNS records so that I can forward them to Wix and have my emails redirected back to you. Connecting your email by entering MX and other DNS records You can add MX records or other DNS records to your domain manually. You may want to do this if your email provider has given you specific MX records required to connect your email. Some email providers require you to add additional DNS records. If instructed to do so, follow the steps here to add other DNS records (in addition to MX records). To add your provider's MX and other DNS records: Go to Domains in your Wix account. Click the Domain Actions icon next to the relevant domain. Select Connect an email purchased outside of Wix or Edit MX records . Select Other from the list. Click the Points to field and enter the mail server address of your MX record. Note: The Host name field cannot be edited. It is not currently possible to connect a business email to a subdomain in Wix. (If you have multiple MX records) Add the additional MX records: Note: Enter the record with the lowest Priority value first. The Priority values do not need to match your provider's directions, but they do need to be in the same order.Click + Add Another . Click the Points to field and enter the mail server address of the next MX record. Repeat these steps for each additional MX record you need to add. Click Save when you're done adding all the MX records. To add other DNS records (if required): Go to Domains in your Wix account. Click the Domain Actions icon next to the relevant domain and select Manage DNS Records . Scroll to the record type you'd like to add (e.g. CNAME, TXT) and click + Add Record . Enter the DNS record in the relevant fields. Note: If instructed to add an @ sign in the Host name field, leave the field blank instead. Click Save . Repeat steps 3-5 above to add additional DNS records. Video tutorial Check out this short video tutorial or scroll down to read the FAQs. FAQs Click a question below to learn more about connecting your email to Wix. How long does it take to connect my email? It can take up to 48 hours for this process to complete while the new records propagate. Can I set up my email address with Outlook? Yes you can, but we're unable to help with setting up Outlook. You can find information about setting up Outlook on Microsoft's support page . Why am I not seeing the option to Edit MX records or Connect an email purchased outside of Wix? There are a few reasons you may not see the Connect an email purchased outside of Wix or Edit MX records options for your domain. Your domain is connected via pointing: If your domain is connected via pointing, you won't be able to manage your DNS records from your Wix account. You'll need to contact your email provider to do that. You can switch your domain's connection method to pointing to allow Wix to manage your DNS records. Your domain is not connected to your Wix account: If you're domain is still in the propagation process , or if there has been a problem connecting your domain, you won't be able to edit your records. Go to Domains in your Wix account and check the connection method for your domain. You can also check if there are any issues connecting your domain. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Working with Google Workspace Business Emails from WixGoogle Workspace: Renaming a Workspace User < Back Working with Google Workspace Business Emails from Wix Google Workspace: Renaming a Workspace User Rename your user on Google Workspace to keep your business content up to date, reflect employee changeover or change the name of a business email (e.g., change sales@mystunningwebsite.com to invoices@mystunningwebsite.com ). Before you begin: Purchase a personalized Google Workspace business email . Notes: The Workspace user account will not lose any data when you rename a user. The user's current email address will become an alias to ensure emails are still delivered when sent to the old address. Renaming a Workspace user via your Wix account Change the first name, last name, and email username of any user within your Wix account (i.e. 'nathan' in nathan@mystunningwebsite.com ). To rename a user via your Wix account: Before you begin: Sign out of your Workspace account to change your display name or username. Go to Business Email in your Wix account. Click the More Actions icon next to the relevant user. Select Rename your user . Fill in the details you want to change - first name, last name, or email username. Click Rename your user . Changing the username and/or display name in Google Workspace Change the email username and/or the display name (first and last name) of any of the Google Workspace users in your Google Workspace Admin console. To change the username and/or display name of a user in Google Workspace: Go to Business Email in your Wix account. Click the More Actions icon . Click Manage at Google . Sign in to your Google Workspace account:Enter your email address. Click Next . Enter the password. Click Sign In . Click Users . Click the Rename icon next to the relevant user. Edit the user details. Click Rename user . FAQs Click a question below to learn more. What happens in Google Talk after changing these details? After changing these details, all the contacts in the user's Google Talk chat list will be removed. The user might not be able to use chat for up to 3 days. How long before the updated name is available? The rename operation can take up to 10 minutes. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Sending invoices & price quotesWix Invoices: About Wix Invoices < Back Sending invoices & price quotes Wix Invoices: About Wix Invoices Note: This article refers to the Wix Invoices feature. If you're looking for invoices for Wix services (e.g., Premium Plan subscriptions, domain subscriptions), you can find this information on your Billing History page. Wix Invoices is a payment request system which allows business owners to create, send, track and manage invoices (requests for payment), as well as receive payments online. Learn how to: Set up and create invoices Add products or services Add tax settings Manage your invoices Do you use Wix Stores? Learn more about Wix Invoices for store owners . Important: Please note that Wix Invoices is an online payment request system and not an accounting service. You are solely responsible for ensuring that the invoices you issue conform to the legal requirements applicable to you and your customers. Don't have a Wix account? Create invoices quickly and easily with the Wix Invoice Generator . Using this tool is completely free of charge. You can create as many invoices as you need, download or send them directly to clients via email. To download your invoices and to send them via email, sign up for a Wix Account or log in to your existing account. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersDisabling 2Checkout's Unfinished Payments Feature to Avoid Failed Transactions < Back Third Party Payment Providers Disabling 2Checkout's Unfinished Payments Feature to Avoid Failed Transactions Unfinished Payments is a 2CheckOut feature which creates a follow-up email. Unfortunately, this feature is not supported by Wix. Therefore, you should make sure it's disabled in your 2checkout account to avoid failed transactions in your Wix account. Unfinished Payments is not enabled by default. If you have enabled this feature, we recommend you disable it by following the steps below. To disable unfinished payments in 2Checkout: Log in to your 2Checkout account in the Merchant Control Panel . Go to your Dashboard. Click Marketing tools . Click Lead Management . Click Manage your leads . Scroll down to Order recovery . Click Edit beside Unfinished payment . 8. Click No under Enable order recovery follow-up . 9. Click Update settings . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Selling Pricing PlansPricing Plans: Selling Plans Offline < Back Selling Pricing Plans Pricing Plans: Selling Plans Offline You can sell Pricing Plans in person or by phone (offline), rather than online. When you do, you can track them by manually adding the sale to your list of purchased plans. In this article, learn more about: Manually adding clients to Pricing Plans Tracking offline payments for Pricing Plans Manually updating the status of a plan Entering credit card payments on a client's behalf Frequently asked questions (FAQs) Manually adding clients to Pricing Plans When you sell a Pricing Plan offline, make sure to select the right plan, set the right date and payment method. You can then accept payments offline until the plan expires. To manually add a client to a Pricing Plan: Go to Pricing Plans in your site's dashboard. Click the More Actions icon at the top. Click Sell a plan . Add your client by doing any of the following:Select an existing contact from the list. Click + Add New at the bottom and enter the person's details. Click Next . Select the relevant plan from the drop-down. Choose the start date for the plan. Click Collect Payment at the top right. Choose the relevant option, depending on the status of the payment:Charge with credit card Mark as paid Mark as unpaid Click Confirm . Tracking offline payments for Pricing Plans When you sell recurring Pricing Plans offline, you can keep track of each payment using notes in clients' contact cards. To track offline payments for your Pricing Plans: Go to Contacts in your site's dashboard. Hover over the relevant contact and click View . Click the Notes tab at the top. Click + New Note . Enter the details for the offline payment received. Click Done . Manually updating the status of a plan Whenever a client makes an offline payment for a Pricing Plan, you can manually update the status from your site's dashboard. Each time you change the status, the total number of payments received also updates. To manually update the status of a plan: Go to Subscriptions in your site's dashboard. Click the relevant the plan. Click Manage Subscription . Click Mark as Paid . Tip: Filter your Subscriptions list by status (Unpaid or Active subscriptions) to track which clients are not up to date with their payments. Making credit card payments on a client's behalf You can make credit card payments for clients so they can buy pricing plans over the phone, by email, or in-person. This is a great option for walk-ins or when you are at events on the road. This option is currently only available for merchants using a payment provider that supports manual card entry . Important: Entering credit card details manually is the least secure way of accepting card payments. We recommend accepting manual payment only from buyers you trust. Note that in case of fraud, it is the merchant who is liable. Click here to learn more . To minimize the fraud risk, as soon as the value of your transactions adds up to over 30% of your gross payment volume (GPV), they start to be declined. If you want to make changes to this limitation, contact Wix Customer Care. To make a credit card payment on a client's behalf: Go to Pricing Plans in your site's dashboard. Click More Actions at the top. Click Sell plan offline . Add your client by doing any of the following:Select an existing contact from the list. Click + Add New at the bottom and enter the person's details. Click Next . Choose the relevant plan and start date. Click Collect Payment at the top right. Click Charge with credit card . Enter your client's credit card information. Click Charge . Tip: You can also make credit card payments for Pricing Plans on a client's behalf from the Subscriptions tab in your site's dashboard. FAQs Can I sell Pricing Plans using a POS card reader? For information about selling pricing plans using your phone and a Wix POS card reader, click here . What happens when I manually add a client to a Pricing Plan? When you manually add a client to a plan, they receive an email confirming the purchase. The email contains a link which brings the client to the plan in their Wix Members app. When they click the link, they need to set up a password to join your site as a paid member, if they have not done so already. My client pays in cash but their Pricing Plan status is "Unpaid | Offline", how do I update this? We are currently updating Pricing Plans to allow you track and register recurring offline payments. You may start to see clients' payment status change from "Paid | Offline" to "Unpaid | Offline" at the beginning of a new billing cycle. When a new billing cycle starts, click the relevant subscription to update the status manually each time the client pays offline. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up Photo AlbumsWix Photo Albums: Creating a Favorites List for Clients (Proofing) < Back Setting up Photo Albums Wix Photo Albums: Creating a Favorites List for Clients (Proofing) You can use Wix Photo Album's proofing feature to let your clients and album visitors create lists of their favorite photos. It also allows your clients to comment and specify any special instructions they have for the photos. For example, they can let you know how many copies they'd like, or if they'd like a particular photo in black and white. Important: Favorites lists are only available for new albums. They are not available for albums that you created in the past. To create and share a list: You can create a new favorites list and share it with your clients from Photo Albums in your site's dashboard. Go to Photo Albums in your site's dashboard. Create a new album. Learn how to create an album Click Publish Now . Click Manage Album Settings . Click Get Started under Favorites lists on the right. Click +Create List . Add a name for your list. (Optional) Add instructions or additional information for your clients under Add a note . Select who can access your list under Privacy settings .Public: Anyone that can view your album can view this list. Secret: Only people with the link can access the list. Click Save . Choose how you want to share the link, or tap View List to see what it looks like.Copy link: Copy the link and send it to your client. Email: Send the link via email. WhatsApp: Send the link via WhatsApp. Tip: After you've created your list, you can view it on your live site, download the photos that your clients select, update your list's information, and manage your list's members. Learn more about managing your favorites list . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

wix studioWorking with Docking, Margins and Padding < Back wix studio Working with Docking, Margins and Padding In an ever-changing world of devices, it’s important to control your elements' position so they look just as you want on different screen sizes. In the Studio Editor, elements are automatically docked to make sure that happens. This gives you the freedom to move elements around, without having to worry about positioning across breakpoints. However, you can always set the position, docking and margins on your own from the Inspector panel. Go to our Wix Studio Academy to check out additional Wix Studio webinars, tutorials, and courses. In this article, learn more about: Positioning elements on the canvas X and Y coordinates in the Inspector panel Automatic and manual docking Using margins Adding padding Preventing elements from overlapping Positioning elements on the canvas Using drag and drop, you can set your element's position directly on the canvas, separately for each breakpoint. This allows you to ensure that the element truly looks in place on every screen. As long as the element remains within the same parent (e.g. section, cell), you can move it around and it does not affect other breakpoints . If you move an element to a different parent (reparent), it applies to all breakpoints. X and Y coordinates in the Inspector You can check your element's X and Y coordinates to see its exact position on the current canvas size. X: The horizontal plane, from the left edge to the right edge of the parent element (e.g. section, container, stack). Y: The vertical plane, from the top to the bottom of the parent element. In the example below, you can see the px* value turn negative as we're moving the text element outside of its parent element - the cell. What's px*? px* is a unit of measure in the Studio Editor, showing you the "pixels on canvas". The px* value you see is the pixel equivalent, relevant to your current canvas size. Switch to a different breakpoint to see how the px* value changes automatically. Automatic and manual docking When adding a new element in the editor, it's automatically docked to ensure it stays in place on all screens and devices. However, you can always disable auto docking and choose the docking points manually. Click a topic below to learn more. Automatic docking in the editor When you add a new element, it's automatically docked to both: The top of the parent element (e.g. section, container, stack). The left or right edge of the parent element - whichever is the closest. You can move elements freely and the docking points adjust for you - no need to "re-dock". The docking position is indicated by the dotted lines on the element, and the docking points in the Inspector panel (under Position ). In the example below, the text element is automatically docked to the top and right sides of the cell. Adjusting the docking manually You can override the automatic docking and set it manually from the Inspector. This is useful, for example, when you want to dock an element to the bottom instead of the top. Dock an element to any side; to the top, bottom, left, right or center of the section, container, or cell it's in. Select the relevant element. Click the Open Inspector icon at the top right of the editor. Scroll down to Position . Click the relevant docking points (top, bottom, right or left). Alternatively, click the Align to center icon so the element is always in the center. Note: This automatically deselects the Element auto docks checkbox. Using margins when docking elements When an element is docked, margins help keep a set distance between the element and the edges of its parent. You can add margins to the sides that aren't docked as well. Margins act as a buffer, preventing overlaps with other elements. In the example below, the text element is docked to the top and right sides of the cell. Hovering over the margins in the Inspector panel highlights them on the canvas: To create or edit a margin: Select the relevant element. Click the Open Inspector icon at the top right of the editor. Scroll down to Position . Click a margin (e.g. top, left) under Docking, margins and padding . (Optional) Click the Edit individually icon to only edit the side you selected. Enter a value for the margin. Tip: Click the measurement (e.g. px*, %) to change it. Margin units: Margins can be set in px*, pixels (px), percentage (%), viewport height (vh) and viewport width (vw). Each unit has a different outcome when the screen is resized. See the difference in the behavior of the units by dragging your canvas to resize it. Adding padding around responsive containers Add padding to containers to create a space between the edges (top, bottom or sides) and the content inside. Padding can be added to all types of responsive containers, including basic containers, stacks, flexboxes, repeaters, cells, sections and pages. To add padding: Select the relevant element. Click the Open Inspector icon at the top right of the editor. Scroll down to Position . Depending on the type of responsive container, follow the steps to add padding: Page, section or cell Click the side you want to adjust under Docking, margins and padding . Enter a value in %, px, px*, vh or vw. Tip: Click the current size unit to select a different one. (Optional) Click the Apply to all sides icon . Other containers Click the Padding box under Docking, margins and padding . Click the side you want to adjust. Enter a value in %, px, px*, vh or vw. Tip: Click the current size unit to select a different one. (Optional) Click the Apply to all sides icon . What's next? You can adjust the padding directly on the canvas using drag and drop. Select the responsive container and hover over the padding to see this option. Preventing elements from overlapping When positioning elements, it's important to make sure they don't overlap on smaller breakpoints. To prevent this from happening, check out our tips below. Docking to the top It's usually a good idea to dock your elements to the top of the container, section or grid cell that they are in. This ensures that there is always a defined space between the element and the container/section when more content is added to your page. Adding cells to organize the layout For more complex layouts, add cells to organize the section. Place elements inside their own cells and dock them to a grid line so they're positioned perfectly on every screen size. Applying a stack Putting a group of elements in a horizontal or vertical stack ensures they don't overlap. A stack is a flex container that automatically adjusts to different screen sizes - you just need to set the margins between elements. Tip: Using negative margins, you can make elements overlap in a stack. This lets you place elements in front of others, creating a more intricate design. If you're currently seeing unwanted overlaps between elements, watch this video tutorial to troubleshoot the issue. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Customizing Wix Bookings pagesWix Bookings: About Bookings Pages < Back Customizing Wix Bookings pages Wix Bookings: About Bookings Pages Once you add Wix Bookings, certain pages are automatically added to your site. You use these pages to run all aspects of your Booking business; from creating services to managing your schedule each week. You can also customize each of the pages to suit your business and brand. Showcase your services using the Service List The service list is where you display the services you offer. Choose whether to display all your services on one page, in different service categories on different pages, or even display a single service on a page. The service list page displays details of your appointments, classes and courses. This includes the service name, price, and duration. Make sure your service list attracts potential clients by customizing the design to suit your business and brand. Share more details about a service using the Service Page Service pages provide clients with more in-depth information they need before they book one of your appointments, classes or courses. Decide what information you want to display and how you want to the page to look . Display your service times on the Calendar Page The Calendar Page is where clients view the availability of your services and select the time slots they want to book. Ensure the information is as clear as possible to make it easy for your clients to book sessions with you. You can customize the design and edit the text for your calendar page in the Editor. Get details you need from clients with the Booking Form The Booking Form is where clients fill out the information you require before they can book your services. You can customize this form and add extra fields or create different booking forms for different services. This allows you to collect the information you need to provide the best service possible for your clients. You can also personalize the design of the Booking Form to match your site's design. Offer different payment options on the Checkout Page The Checkout Page is where clients choose how they want to pay for the services (if you enable more than one option) and where they provide their payment details. You can edit the Checkout Page settings in the dashboard . Important: The checkout page only displays for paid services. If your service is free, your clients go straight to the Thank You page from the Booking Form. However, if you have any coupons on your site, clients go to the Checkout page, even for free services or services with offline payments. This is to ensure that clients complete their booking through the Checkout page to enter any available coupons. Allow clients to review orders with the Thank You Page The Thank You Page is where clients review their order after they complete a booking. You can edit the text and design of the Thank You Page in the Editor. Important: We're in the process of releasing a new version of the Thank You Page (Confirmation page). If your Thank You Page does not look like the one in the image above, click here . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up Photo AlbumsWix Photo Albums: Uploading Photos from Lightroom Classic < Back Setting up Photo Albums Wix Photo Albums: Uploading Photos from Lightroom Classic Use the Wix Photo Albums plugin to upload photos from Lightroom Classic directly to your photo albums and galleries. Important: The Wix Photo Albums app has been removed from the Wix App Market. This plugin is only available if you have already previously installed the Wix Photo Albums app on your site, before April 2024. Step 1 | Download the Wix Photo Albums plugin First you need to download the plugin. You must download the plugin for the first time from your Wix dashboard. Once you have done that, you need to install the plugin in Lightroom. You can only make updates once the plugin is installed in Lightroom. Show me how Go to Photo Albums in your site’s dashboard. Click Tools on the side bar menu. Click Download Plug-in in the Lightroom Classic section. Note: The Wix Photo Albums plugin is downloaded to your computer as a zip file, make sure to unzip it (double-click on the zip file in the folder). Step 2 | Install the plugin in Lightroom Classic Once you've downloaded the Wix Photo Albums plugin from your dashboard, you then need to install it in Lightroom Classic. Show me how Open Lightroom Classic on your computer. Click File at the top left. Click Plug-in manager . Click Add . Search for the unzipped plug-in file you previously downloaded and select it. Click Add Plug-in . Click Done . Step 3 | Authorize and sync Wix Photo Albums with Lightroom Classic The next thing to do is to authorize and sync the two together. Show me how Go to Publish Services in your Lightroom. Click Set Up next to Wix Photo Album. Click Authorize to continue using the plugin. Note: This opens the Wix Login page. Log in to your Wix account. Once you’re logged in, go back to Lightroom. Go to your Library. Right-click on the Wix Lightroom Plugin and click Edit Settings . Click Sync in the Sync section. Click Cancel to close the window. Note: This will automatically sync all of your Wix photo albums and galleries. You can access these in the Wix Photo Album section in Publish Services. Once you've completed this sync, any new photo albums should appear in Lightroom for you to upload images to them. Step 4 | Publish your photos from Lightroom to Wix Photo Albums Once you have everything synced up you can start editing and publishing. You need to create the album or gallery on Wix before uploading the images from Lightroom. After you create your album (can be a draft) you need to sync it with Lightroom in order to see it. Show me how Go to your Photo Album in your Lightroom. Drag the photos you want to upload to the relevant album or gallery. Click Publish on Lightroom. Note: Once you click ‘Publish’ on Lightroom, the changes you made (add, edit or remove photos and galleries) will be applied and updated on Wix Photo Albums. FAQs Click a question to find out more information. What version of Lightroom do I need to install? You need to have Lightroom Classic installed on your computer to upload photos to your Wix photo albums and galleries. Note: As of April 2022, we have released a new version of Lightroom, version 3, that allows you to sync your favorites lists and comments. You can choose to upgrade to version 3 or remain on version 2 without these new functionalities. I made changes from Lightroom to Wix, but I don't see them, what should I do? If you want to upload or apply changes from Lightroom to Wix, you need to publish any edits made. Do I need to save my work in Lightroom? Yes, make sure to publish all changes made in the Wix Photo Albums plugin on Lightroom before you click sync again, so you don't lose your work. What happens if I delete an album or site from Lightroom? Deleting an album or a site from Lightroom only removes it from Lightroom. You will still need to delete it from your Wix Photo Album. However, photos and galleries can be deleted from Lightroom. Having trouble syncing Photo Albums with Lightroom Classic? Wix does not provide support for technical issues with syncing Photo Albums with Lightroom Classic. If you have an issue with syncing your images, please contact the Lightroom support team directly on their website or search their help center for additional information about the sync in Lightroom Classic. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More