Creating your eventWix Events: Understanding the Difference Between RSVP Events and Ticketed Events < Back Creating your event Wix Events: Understanding the Difference Between RSVP Events and Ticketed Events Wix Events allows you to create 2 different types of events, RSVP or ticketed. Make sure you create the right kind of event to suit your needs. Important: Once you've created an event, you can't change its type. If you chose the incorrect type, delete the event and start again. RSVP Events Create RSVP events when you just want to track who’s coming. Some examples of RSVP events are weddings, parties, community gatherings, and garage sales. Ticketed Events Create ticketed events when you want all event attendees to get tickets. You can charge for tickets or offer them for free. Some examples of ticketed events are conferences, workshops, concerts, festivals, and guided tours. Note: Selling event tickets requires a Business Premium Plan . Comparison of RSVP & Ticketed Event Features If you're not sure which type of event to choose, check out the table below to learn more. Feature RSVP Event Ticketed Event Post events on your site Yes Yes Send invitations Yes Yes Limit the number of guest Yes Yes Host online events Yes Yes Create an event schedule Yes Yes Add guests to a waitlist Yes No Create free or priced tickets No Yes Add tax to the purchase price No Yes Offer membership plans No Yes Offer discount coupons No Yes Scan tickets when guests arrive No Yes Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting PayItMonthly as a Payment Provider < Back Third Party Payment Providers Connecting PayItMonthly as a Payment Provider Accept payments in the United Kingdom using PayItMonthly as your payment provider. Using PayItMonthly, your customers can pay in installments . General Info Supported countries United Kingdom Supported currencies GBP Supported payment methods Credit cards, debit cards and bank transfer Transaction fees From 3% per transaction Notes The currency used in your Wix account must match the currency in your PayItMonthly account. If the currencies do not match, the transactions may be declined. Learn how to change your currency PayItMonthly does not support Wix Hotels Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact PayItMonthly Connecting PayItMonthly Go to Accept Payments in your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click Connect next to PayItMonthly. Depending on whether you are creating a new PayItMonthly account or have an existing account, follow the instructions: Have an account Enter your access_key and secret. Tip : To find your credentials in PayItMonthly , Go to Admin >Developers >Create API User >Show secret access key . Click Connect . Don't have an account Click Create PayItMonthly account . Sign up to PayItMonthly. Wait for an email from PayItMonthly to get your access_key and secret. Return to the Accept Payments tab (repeat steps 1-4) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Emails, SMS, and promotionsWix Bookings: Adding a 'Book' Button to Facebook < Back Emails, SMS, and promotions Wix Bookings: Adding a 'Book' Button to Facebook Add a 'Book' button to your Facebook business page to make it easier for clients to book your services while browsing social media. This is a great way to get clients booking your latest services during a promotional campaign on social media. Important: If you experience any technical issues, contact Facebook for support. You can also visit the Meta Business Help Center for more information. In this article, learn more about adding a: Service List 'Book' button Single service calendar 'Book' button Single service 'Book' button Custom link 'Book' button Frequently asked questions (FAQs) Troubleshooting adding a 'book' button to Facebook Before you begin: Make sure to upgrade your site so you can accept online bookings. Connect a domain to your site. Create the relevant Wix Bookings service you want to connect to the Book button. Create a Meta Business Manager . Adding a Service List 'Book' button to your Facebook business page Add a 'Book' button to your Facebook business page that directs clients to your service list. Here they can see all of the services you offer and choose which one is right for them. This is a great option when you have just launched your business. To add a Service List 'Book' button to Facebook: Go to Booking Integrations in your site's dashboard. Click Connect under Facebook . Set up your button:Select Service List from the drop-down. Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. If you encounter issues connecting your business profile, contact Meta support. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Facebook. Click Continue . Click Next . Click Done . Adding a single service calendar 'Book' button to your Facebook business page Add a single service calendar 'Book' button to your Facebook business page to direct clients to the calendar for a specific service. They can then choose the session date and time that suits them. Note: Single service calendar is only available for appointments and classes. To add a single service calendar 'Book' button: Go to Booking Integrations in your site's dashboard. Click Connect under Facebook . Set up your button:Select Single Service Calendar from the drop-down under Where do you want to link clients to? . Choose a service from the drop-down under Which service do you want to show? . Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Facebook. Click Continue . Click Next . Click Done . Adding a single service 'Book' button to your Facebook business page Direct clients to a specific service page with all relevant information they need to book a session. This is a great option for promoting your new services on social media. To add a single service 'Book' button: Go to Booking Integrations in your site's dashboard. Click Connect under Facebook . Set up your button:Select Single Service from the drop-down under Where do you want to link clients to? . Choose a service from the drop-down under Which service do you want to show? . Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Facebook. Click Continue . Click Next . Click Done . Adding a custom link 'Book' button to your Facebook business page Direct clients to any page on your site, depending on your needs. For example, this is a great way to promote your memberships and packages . To add a custom link 'Book' button: Go to Booking Integrations in your site's dashboard. Click Connect under Facebook . Set up your button:Select Custom Link from the drop-down under Where do you want to link clients to? . Enter the link to the page you want to direct clients to. Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Facebook. Click Continue . Click Next . Click Done . Frequently asked questions (FAQs) Here are some frequently asked questions about adding a 'Book' button to Facebook: Can I link my Facebook page to multiple Wix sites? No. You can only connect a Facebook page and an Instagram page to a single Wix site, not multiple sites. Can I update my 'Book' button links? You can disconnect or change the 'Book' button link at any time. Go to Booking Integrations in your site's dashboard. Click Manage under Facebook . Choose what you want to do:Edit the link: Update the relevant settings. Disconnect the button: Click Disconnect at the bottom left. Click Save . What happens if I delete a service linked to my 'Book' button on Facebook? When you delete the linked service, the 'Book' button no longer leads your clients anywhere. You see an error message in Bookings Integrations in your site's dashboard, but you can link the 'Book' button to another service or link. Can I link a course to my single service calendar 'Book' button? Single service calendar is not available for courses. Troubleshooting adding a 'book' button to Facebook Click from the list of common errors below, where it is not possible to add a 'book' button to Facebook. Your request is pending review. Your request is pending review. Assigning new Facebook Page admins can take up to 7 days to be approved. Learn more about the approval process Contact the admin of "Business Manager Name" for permission to connect this page. Contact the administrator of the Facebook page and request admin permission to connect this page to Wix Bookings. Learn more about admin permissions You need permission from the admin of "Ad account name" to connect this pixel. Contact the account admin for access. You need to request admin permissions from the Business Manager account to connect a pixel. Learn more about removing or changing permissions on Facebook ad accounts . "Page Name" is not connected to "Commerce Account Name". Please check your Commerce Manager settings Select the page associated with the "chosen" CMS. Go back and change the asset associated with that different CMS. Delete the CMS associated with the previous assets. Learn more about changing your Commerce manager settings . This is the primary page of "Business Name". Choose another page or review your Business Manager settings. You can resolve this error in one of two ways: Go back and select a different business. Go to Business Manager and remove the page as the primary page and then restart the flow from the beginning. Learn more about changing your primary page in the Business manager . Request permission from the admin of "Business Manager Name" to continue. You need to request admin permissions in Business Manager. Learn more about adding people to a business account and assigning a business asset . Contact the admin of "Business manager name" for permission to connect this page. You need to request permission from owner of the Business Manager account. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Creating Your ServicesWix Bookings: Creating an Appointment Without a Price Display < Back Creating Your Services Wix Bookings: Creating an Appointment Without a Price Display If you prefer not to display service prices for your appointments, you can create a no-fee service. This is a great option for custom services where you negotiate the price. To create an appointment without a price display: Go to Booking Services in your site's dashboard. Click + Add a New Service . Under Appointment , choose what you want to do:Click Edit below the relevant appointment template. Click + Start from Scratch to use a blank template. Fill out the Service details section. In the Price & payment section:Select Custom price from the Price type drop-down. Describe the price or how you charge for this service under Price Description . For example, "Prices Vary" or "Free after lunch". (Optional) Fill out the remaining sections of the appointment (e.g. Locations, Staff & availability). Learn more about creating appointments . Click Save . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

wix studioAdding an Entrance Animation < Back wix studio Adding an Entrance Animation Adding an entrance animation to an element is a great way to draw visitors' attention to it. The animation appears when the element first enters into view, so it instantly catches the eye. There are many types to choose from and customize to your client's exact needs. In this article, learn more about: Adding an entrance animation Customizing an entrance animation Removing an entrance animation Adding an entrance animation You can add an entrance animation to specific elements and sections, or the site page as a whole. To add an entrance animation: Select the relevant element. Click the Open Inspector icon at the top right of the editor. Click the Animations and Effects tab . Click + Add under Entrance . Select an animation from the list. Tip: Hover over animations to see a preview of how they look. (Optional) Click Adjust Animation at the bottom to customize settings like direction, delay and duration. Customizing an entrance animation After choosing an animation, set it up to behave the way you want. Choose how long the animation lasts, when it starts, its intensity and more. To customize an entrance animation: Select the relevant element, section or page. Click the Open Inspector icon at the top right of the editor. Click the Animations and Effects tab . Click the animation you want to change. Click Adjust Animation to change its settings:Direction: Decide which direction the animation should come from. Tip: Depending on the animation type, you either set the direction in degrees (e.g. 180°) or choose an option from a drop-down (e.g. from left, clockwise). Duration: Change the length of time of the animation. Delay: Set the amount of time between the page loading and the animation starting. Easing: Choose how gradually the animation should ease in and/or out. Note: The available customization options depend on the animation you choose. Removing an entrance animation You can remove an entrance animation at any time from the Inspector panel. To remove an entrance animation: Select the relevant element. Click the Open Inspector icon at the top right of the editor. Click the Animations and Effects tab . Hover over the animation and click the More Actions icon . Click Remove . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing billing for your appsUsing an Existing App Subscription for an App on Your Site < Back Managing billing for your apps Using an Existing App Subscription for an App on Your Site Do you have a subscription created outside of Wix with a third-party? Unfortunately, it is not possible to use this subscription to upgrade an app from the Wix App Market. For example, if you have an account with 123 Contact Forms that you created outside of Wix, you cannot use that account to upgrade the 123 Contact Forms app on your Wix site. Learn how to upgrade an app Go to your billing and payment information Tip: We suggest you contact the third-party app provider directly to see if they can provide assistance. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix Contacts FAQWix Contacts: Using Pinned Actions in Your Contact Panel < Back Wix Contacts FAQ Wix Contacts: Using Pinned Actions in Your Contact Panel Pinned actions in your contact panel allow you to quickly access frequently-used actions for your contacts. This functionality saves time by letting you perform tasks like sending invoices, managing workflows, or setting up appointments with just a few clicks. Setting pinned actions Easily access your most-used actions by pinning them to the top of your contact panel. To set pinned actions: Go to Contacts in your site's dashboard. Click on the contact you want to manage to open the contact panel. Click the More Actions icon . Click Set pinned actions . Click the checkboxes to select the actions you want to pin from the available options. Note: You can pin a maximum of 3 actions at once. Click Save . FAQs Click a question below to learn more about pinned actions. How do I remove a pinned action? To unpin an action, open the Set pinned actions menu and uncheck the boxes next to the actions you want to remove from the contact panel, and click Save . Are pinned actions the same for all contacts? No, pinned actions are set individually for each contact. This allows you to customize actions based on the specific needs of each customer. Is there a limit to how many actions I can pin? You can pin a maximum of 3 actions per contact. Can I pin custom actions? Currently, you can pin the predefined actions available in the Set pinned actions menu. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Creating your eventWix Events: Creating an Event Schedule < Back Creating your event Wix Events: Creating an Event Schedule Let participants know what's happening at your event by creating an event schedule. Schedules are ideal for conferences, festivals, and more. Guests can view the first 2 schedule items on the events details page and click to see the whole schedule. You can also choose to display the schedule on a separate site page. Before you begin: Create and save your event as a draft or published event. To create an event schedule: Go to Events in your site's dashboard. Select the relevant draft or published event. Note: For recurring events, you can add a schedule to an individual occurrence of an event. Click the Features tab. Click Schedule . Click Add Schedule Item . Add the details for the first schedule item:Enter the item name (e.g. Opening Session) Set the start and end dates and times. Note: The minimum time limit for a scheduled item is 10 minutes. Enter the location (e.g. Main Stage). (Optional) Enter a tag and press Enter on your keyboard. Note: Tags can be used to classify event sessions. For example, a renewable energy conference might create tags for "Solar Energy", "Wind Energy", and "Electric Vehicles". Guests can filter the schedule to locate the content they're interested in. After you create a tag, apply it to other items of the same type. (Optional) Enter a description of the schedule item. Click Add . Repeat steps 5 and 6 to add additional items to the schedule. (Optional) Click the Enable Personal Agenda toggle enable it. Note: When enabled, guests can mark the events they're interested in and then click View My Agenda to see their selections. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing store emailsWix Stores: Receiving Confirmation Emails When Orders Are Placed < Back Managing store emails Wix Stores: Receiving Confirmation Emails When Orders Are Placed Every time a store order is placed, you receive an email from Wix. Note: Some payment providers take a day or two to process payments. In these cases, the email is sent and the order appears in the Orders tab only after the payment is processed. Viewing confirmation notifications The confirmation email is sent to the email address set in the Business Info section of your site's settings. You can change that email address at any time. Show me how Go to the Business Info section of your site's settings. Scroll down to the Location & Contact Info section. Enter an email address in the Email field. You also receive a notification in your dashboard. Note: If you are using a merchant account (e.g. PayPal, Stripe), you may also receive a confirmation email from the relevant payment merchant to the email address associated with that account. Troubleshooting confirmation email issues If you are not receiving confirmation emails, try the steps below: Step 1 | Test your email Send yourself a test email to make sure that your email address is receiving regular emails. Step 2 | Check that the email isn't in the spam folder Check if the email notification is in your spam/junk/bulk/promotions folder. If it is, make sure you whitelist the email address: no-reply@mystore.wix.com . Step 3 | Check your MX records setup If the email address you're using for your Wix account is your domain's email address (i.e. example@yourdomain.com ), check that your MX records are set up correctly . Step 4 | Test online ordering Place a test order through your store using the Manual (Offline) Payment method and see if you receive the email notification. Completed orders should appear in the Orders tab of your dashboard. Still not working? If the problem persists, please contact us for further assistance. Make sure to prepare a screenshot showing the following information: Information to include in the screenshot The order date. The order ID. The email address associated with your business (i.e. the address entered in the Location & Contact Info section in the Business Info tab of your site's dashboard). Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Creating your plansPricing Plans: Making Site Pages Members-Only < Back Creating your plans Pricing Plans: Making Site Pages Members-Only Want to offer your subscribers access to exclusive content? Just connect your pricing plans to your members-only pages to set up a paywall. Before you begin: Add the Pricing Plans app . Add a Members Area . Create the plans you want to offer on your site. Learn more about creating and managing your site member roles. To make a site page members-only: Wix Editor Studio Editor Go to your editor . Click Pages & Menu on the left side of the editor. Hover over the relevant page and click the More Actions icon . Tip: Make sure you don't restrict the main (original) Pricing Plans page. You can, however, restrict other pages where you display plans. You can also hide the main page. Click Settings . Click Permissions . Click Site members . Select Specific members . Click the Members with plan subscriptions toggle to enable it. Click Manage Plans . Select the checkbox next to the relevant pricing plans. Click Apply . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Microsoft Office 365 from WixAccessing the Microsoft Office 365 Admin Center < Back Microsoft Office 365 from Wix Accessing the Microsoft Office 365 Admin Center Important: This feature is currently not available to all users. Log in to the Microsoft Office 365 mailbox admin center to manage your cloud settings, users, subscriptions and more. To access the Microsoft Office 365 admin center: Go to Business Email in your Wix account. Click Manage at Microsoft next to the relevant mailbox. Login using your Admin credentials. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing store inventoryWix Stores: Updating Inventory for PayPal eCheck Orders in Wix Stores < Back Managing store inventory Wix Stores: Updating Inventory for PayPal eCheck Orders in Wix Stores A PayPal eCheck allows customers to pay directly from their bank account. This article details the process and explains when to update your inventory when you receive an eCheck payment. The PayPal eCheck payment process: When a customer makes a PayPal eCheck purchase, it appears in the Payments tab of your Wix dashboard with a 'Pending' status. Inventory is not updated at this stage as eCheck payments take between 3 to 5 working days to clear. Once the payment clears, you receive a notification, and the order appears in the Orders tab in the Wix dashboard as 'Completed'. At this point, the order's status in PayPal also updates automatically. When the process above is completed, update your inventory accordingly. For more information about handling eChecks, visit PayPal's help center . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More