< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Building Your Own Native Mobile App with Wix Building your own native mobile app, previously known as the Branded by Wix app, enhances user engagement and provides a seamless mobile experience for you and your app users. Whether you want to create an app that complements your existing website or build a standalone app from scratch, you can do it for both iOS and Android without needing to write any code. Once your app is ready, submit it to the App Store and Google Play. After it gets approved and goes live, your audience can easily download and access it from the app stores. Designing your own app gives you complete control over its features, content, and design, ensuring it aligns perfectly with your brand. While Wix offers free member apps like Spaces by Wix and Fit by Wix , building your own mobile app lets you tailor the experience to match your brand's unique identity. This customized experience can lead to increased retention and loyalty to your brand. Get started: Learn how to build and launch your own app . Flexibility to build with or without a Wix site You can build a fully native mobile app from scratch without linking it to an existing website. For example, a personal trainer could have an app where clients book sessions and contact them directly through the app without a website. With a mobile-first dashboard, you can manage everything efficiently within the app. Although a website isn't required to create an app, having one can enhance your brand and allow for centralized management. Learn how to: Get started building a website Start building your app without a connected Wix site Customize your app to match your brand Wix's Mobile App Builder allows you to create a fully customizable app without technical expertise. This user-friendly tool helps you design your app to reflect your brand's style and integrate premium features. Customize content to meet your audience's needs, reinforcing your brand identity and providing a consistent experience across all platforms. Read more about customizing your own mobile app . Need help building your app? Hire a professional from the Wix Marketplace to help design your own mobile app. Easily manage and update your app Manage and update your app seamlessly from the Wix dashboard or mobile app. Access all your content, track user analytics, and adjust settings in one convenient location. Whether you're using the desktop or mobile version, you can keep your app up to date and connected to your website in real time. Read more about managing your own mobile app . Reach a wider audience After finalizing your app's design, connect your Apple Developer and Google Developer accounts to submit it for approval. Wix provides a step-by-step guide to ensure you meet all submission requirements. Once your app is live on the app stores, it becomes easily accessible for users to find and download. The app will receive regular updates to maintain compatibility with the latest iOS and Android versions. If you need to change the design later, resubmission is required. However, you can update the layout and content at any time, and these changes will automatically apply to the live app. Read more about submitting your app to the app stores . Monetize your app for additional revenue Wix provides various options to monetize your mobile app. You can integrate Apple in-app purchases, offer subscription services, or display ads to generate revenue. This flexibility allows you to choose the best monetization strategy for your audience and business model. Additionally, having your mobile app in the App Store and Google Play without Wix branding enhances your professional presence and customization options. Video tutorial This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Site Members: Customizing Your Member Profile Fields Choose what information is displayed in your members' My Account and Profile pages. Pick from existing fields like name and email, or create custom member fields based on your business. For each field you can decide if all site members or only selected members have access to it. Adding fields to member profiles By default, member profiles include their name, email and phone number. Choose to add more existing fields or create custom fields to allow members to share any info relevant to your site (e.g. birthdate, favorite animal, astrological sign). To add fields to member profiles: Go to Site Members in your site's dashboard. Click More Actions at the top right. Click Manage Member Info . Click + Add More Fields at the bottom. (In the pop-up) Choose whether to add an existing field or create a custom field: Existing field: Click + Add next to any of the preset fields. Custom field: Click + Add Custom Field at the bottom. Enter the custom field details: Field Name: Enter the title of the field. Field Privacy: Choose the privacy level: Public: The information appears on the members' public Profile pages. Private: Only the member can see this information. Note: Your members can also change this setting at anytime. Field Type: Choose the type of information you your members to provide. Click Save . (Optional) Repeat steps 4-6 to add more fields to your member profiles. Want to edit, hide or delete fields? Click the More Actions icon to manage your fields. For preset fields (e.g. Name, Email) you can hide them but not delete them permanently. Applying fields to selected members Decide who your fields apply to. You can choose to have all of your members fill out each field, or limit fields to selected members according to their member role, a badge they have, or pricing plan they've purchased. To apply fields to selected members: Go to Site Members in your site's dashboard. Click More Actions at the top right. Click Manage Member Info . Click All Members next to the relevant field. (In the pop-up) Choose which members will have this field on their account: All Members: Everyone will have this field. Selected Members: Only the members you choose will have this field: Click Add next to a category: Members: Specific members that you select by name. Roles: Members with a specific member role . Badges: Members with a specific badge . Pricing Plans: Members who purchased a specific Pricing Plan . Click Save . Click Done . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Automations: Troubleshooting Wix Automations If you're having trouble with Wix Automations, it could be an issue with the way your automations are set up. It could also be a local issue such as your internet connection. Follow the relevant troubleshooting steps below to find a resolution. Automation is not triggering If your automation is not triggering, follow the steps below. Step 1 | Check the automation summary View the statistics of an automation to see how many times it has been triggered, as well as the most recent activity. If the number is too small relative to what you were expecting, it might mean that the automation is not properly triggering. Go to Automations in your site's dashboard. Click the relevant automation and view statistics information in the panel on the right. Step 2 | Check your trigger and filter configuration Some triggers have filters (e.g., selecting a specific form on ‘Form Submitted’ trigger), and your automation might not be triggering since it's not passing the filter configuration. Go to Automations in your site's dashboard. Hover over the relevant automation and click the More Actions icon . Click Edit . Click on the trigger to see its settings and filters, making any updates necessary. Click Save . Step 3 | Check the delay When setting up your automation you might have set up a delay to make the automation wait before performing some actions. If you notice that some actions don’t execute when expected, go back and check that delay. Go to Automations in your site's dashboard. Hover over the relevant automation and click the More Actions icon . Click Edit . Click on the delay to check its configuration, making any updates necessary. Click Save . Note : Changing your automation delay resets actions that are "pending" for that automation. For example, John has set up an automation that reminds customers about abandoned carts after 3 hours. Mary abandoned her cart at 12pm. If John edits this automation at 2.30pm, changing the action timing to 2 hours, Mary will not be reminded (the point at which Mary's cart was abandoned the 2 hours has already passed). Step 4 | Check the limit once per person Check if the automation was set to run once per person. If you enabled the Trigger once per person toggle in your trigger settings, it limits the automation to run once per contact/visitor/any other person from the trigger data. Go to Automations in your site's dashboard. Hover over the relevant automation and click the More Actions icon . Click Edit . Click on the trigger to check if the Trigger once per person toggle is enabled, making any updates necessary. Click Save . Automations don't run retroactively: An automation only runs for triggers that happens after the automation is activated. Learn more about how to avoid missing trigger data and manually add recipients to an email automation. Automation is triggering, but automated email isn't sent If your site visitor hasn't received your email but the automation has been triggered, follow the steps below. Step 1 | Check automation statistics Check automation statistics to see if the email was sent. You only see unique recipients in automations statistics. If an automation is triggered for the same contact on more than one occasion, it counts as only being sent once. Go to Automations in your site's dashboard. Scroll down to the Your automations section. Hover over the relevant email automation and click the More Actions icon . Click View email stats to view your email marketing statistics . Step 2 | Check the spam folder When you set up an automation to send an email to your contact, the email could end up in their spam folder. They (or you, if you're testing the automation) should go to their inbox and look for the email in that folder as well. Learn more about automations sent through Wix Email Marketing being marked as spam . If checking the spam folder doesn't solve the issue, please whitelist the following emails: no-reply@test.wixshoutout.com @automations.ascendbywix.com If you're using a custom domain as your reply-to email : Your email address . Step 3 | Check that the recipient's email address is active Check that the recipient's email address is active and that they've subscribed to your mailing list. If they have, you'll see a "SUBSCRIBED" label on their contact card . If your automation sends an email to an inactive contact , the email will not go through. Step 4 | Check that the recipient's email address is valid Check that the recipient’s email address is valid. If it's not, the recipient won't receive an email (even if the automation was set up correctly). Issues with Wix Forms automations If you're using Wix Forms and you notice a problem with the automation follow the steps below. Click the version of Wix Forms relevant to you. How do I know if I'm using old Wix Forms or new Wix Forms? This article will help you understand the differences between old and new Wix Forms. New Forms Step 1 | Check that the form was successfully submitted You'll be able to see all submissions in your form's submissions table . Step 2 | Check that the right form is selected as part of your trigger If you've set a specific form to trigger your automation (rather than any form), make sure you've selected the right form. Step 3 | Make sure there is an email/phone field in your form When your automation's trigger is Form submitted , and has Include trigger contact selected under Set recipients , the trigger is reliant on specific contact details to complete the action. If these contact details are missing, the action cannot be completed. Form requirements for automations: Action is Send an email : Form must include an email field. Action is Move card in a workflow : Form must include an email field or phone field. Action is Add a label : Form must include an email field or phone field. Step 4 | Check that the email field is the correct form field type Access the form builder to manage its fields . Click the relevant field to ensure the field type says email. Step 5 | Check if you hold multiple emails addresses for one contact Access your contact's contact card to see if you hold multiple email addresses for them. If a contact has multiple email addresses, usually automated emails are sent to an additional email rather than the contact's main/primary email. Contacts you hold only one email address for are not affected. If you're logged in and testing your form using multiple email addresses, your site will recognize that these are all from your login and will merge them under one contact. For this reason, the automation will not be delivering emails as you may expect. Old Forms Step 1 | Check that the form was successfully submitted You'll be able to see all submissions in your form's submissions table . Step 2 | Check that the right form is selected as part of your trigger If you've set a specific form to trigger your automation (rather than any form), make sure you've selected the right form. Step 3 | Make sure there is an email/phone field in your form When your automation's trigger is Form submitted , and has Include trigger contact selected under Set recipients, the trigger is reliant on specific contact details to complete the action. If these contact details are missing, the action cannot be completed. Form requirements for automations: Action is Send an email : Form must include an email field. Action is Move card in a workflow : Form must include an email field or phone field. Action is Add a label : Form must include an email field or phone field. Step 4 | Check that the email field is the correct form field type Access the form in your Editor to manage its fields . Hover over your email field to make sure its title is Email Field . Step 5 | Check that the email field is synced with an email field in your Contact List The email field in your form needs to be synced to your Contact List. The field synced must be either Email or Email (Main) . If it’s anything else, it won't work as an email field. After your visitor submits such a form, a contact is not created and an automated email cannot be sent. Learn more about checking and editing form fields . Step 6 | Check if you hold multiple emails addresses for one contact Access your contact's contact card to see if you hold multiple email addresses for them. If a contact has multiple email addresses, usually automated emails are sent to an additional email rather than the contact's main/primary email. Contacts you hold only one email address for are not affected. If you're logged in and testing your form using multiple email addresses, your site will recognize that these are all from your login and will merge them under one contact. For this reason, the automation will not be delivering emails as you may expect. Test your automation: Make sure you are logged out of your Wix account, then submit your form to test the automation. If you are logged in while submitting a form, your email address and the test email address will become merged under the same contact. When one contact has multiple email addresses, emails from automations are sent to the email address used when filling in the form. FAQs Click below to see some common questions about automations: Why did my automation stop working after I edited it? When editing an automation, the triggers and actions might reset, causing it to stop working. After making changes: Double-check all trigger and action settings are correct. Test your automation using your own contact or form submission to make sure it works. Tip : If the issue continues, create a new automation with the updated settings to avoid glitches. Why are my automated emails being sent multiple times to the same person? This might happen if the Trigger once per person option isn't enabled in your automation settings. Enable this option in your trigger settings to avoid duplicate emails being sent to the same person about the same topic. Can I send automated messages to contacts who have a "Never Subscribed" status? No. A "Never Subscribed" status means a contact has not opted-in to receive marketing emails through your site's forms. To change their status, you must obtain their explicit consent to comply with privacy laws. If I change my business email, do I need to update my automation? Yes. Changing your email address in your Wix account settings, updating your business email, or transferring site ownership does not automatically update any active automations. If your automation sends email notifications, your old email address may still be set as the recipient or as the reply-to email. For example, if you created an automation to notify yourself about new form submissions, the notification may still be sent to the old email address you originally added. To update the email details in your automation: Go to Automations in your site's dashboard. Hover over the relevant automation and click Edit . Click the Send an email action. Check the following: Recipients : If your old email address is listed as a recipient, replace it with your new one. Sender details : Click Edit next to Sender details , then update the reply-to email. Click Save . My automation ran, but the email wasn't received. Why did it fail? The email may have bounced. This can happen if the recipient's inbox is full, or if their email provider previously rejected an email from Wix. To check, go to your contact list and look for a red 'Bounced' warning next to the contact's email address. To help prevent this in the future, authenticate your email domain. You can also ask your email provider to whitelist Wix domains such as @automations.ascendbywix.com and @wixforms.com. Why did my automation email send the first time I tested it, but not when I tried again? Check whether the automation has the Trigger once per person setting enabled in the trigger options. If it does, the email address you used for your first test is already counted. This means the automation won’t send again to that same address. To test the automation more than once, you can either: Temporarily turn off the Trigger once per person setting. Use a different email address each time you test. Why does my automation log say my email was sent, but the contact didn’t receive it? If your automation log says the email was sent, the message may still be filtered or blocked by the recipient’s email provider. Check that your automation has a notification topic and Subscribed or Never Subscribed in your contact list (not Unsubscribed or Bounced ). If you’re testing the automation yourself, also remove any duplicate contacts with your email address. What information should I include if I need to reach out for assistance? For us to best assist you, it helps to send us a screenshot or video of the issue (if a video, recreate the issue while recording the steps). My site visitors are being spammed by my automated emails. How do I prevent this? If your visitors are receiving too many automated emails from your site, you may need to disable the automation that is sending the unwanted emails. Begin by identifying which automations are currently running, and then disable those you no longer need. To do this: Go to Automations in your site's dashboard. Review your automations: Default automations: Click the App automations tab. Custom automation: Click the Custom automations tab. Hover over the relevant email automation and click the More Actions icon . Click the toggle to disable an active automation. Notes: If you deactivate an automation, any ongoing runs stop and any pending actions are cancelled. Trigger data isn't collected when an automation is inactive. The automation won't run retroactively when reactivated. For example, an automation that sends "thank you" emails following purchases is deactivated on Monday. Joe makes a purchase on Tuesday. The automation is reactivated on Wednesday. Joe won't receive a "thank you" email because the automation couldn't collect the trigger data on the day of Joe's purchase. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Connecting a domain Managing domains Changing Nameserver (NS) Records for a Wix Domain Nameserver (NS) records tell the internet which provider manages your domain's DNS records and where to go to find a domain's IP address. By default, domains you purchase from Wix use Wix nameservers. You can use custom nameservers from another DNS provider and keep your domain registered at Wix. For example, if you use a service like Cloudflare for security, or if your site is hosted on another platform that requires its own nameservers. Important When you switch to custom nameservers, Wix no longer manages your domain's DNS. This may affect your Wix site, SSL certificate, mailboxes and any DNS records you set up in your Wix account. Before you begin Contact your DNS provider to get the 2 nameservers you need to use. Wix requires both nameservers. Unassign the domain from your Wix site before changing nameservers. There is no need to reassign your domain after changing NS records. Learn how to unassign a domain from your site . Changing your domain's nameservers Change your nameservers from the Domains section of your Wix account. To change your NS records: Go to Domains in your Wix account. Click the Domain Actions icon next to the relevant domain. Select Manage DNS records . Scroll down to the Nameservers section. Click Use custom nameservers . Enter the nameservers from your DNS provider in the Nameserver 1 and Nameserver 2 fields. Click Continue . Review the important information on screen and select the checkbox to confirm you understand. Click Switch nameservers . What's next? Nameserver changes can take up to 48 hours to propagate and for your site to appear worldwide. Learn more about domain propagation . FAQs Click a question below to learn more about changing your NS records. What happens when I change my nameservers After you switch to custom nameservers, your new DNS provider controls where your domain points. Wix no longer manages: Your site's DNS records: Your domain stays connected to a Wix site only if your new DNS provider has records that point to Wix. Any DNS records you set up in your Wix account stop working. Your SSL certificate: Wix can no longer renew your site's SSL certificate through your domain's DNS, so check your SSL status after the change. Email: Wix mailboxes and email routing stop working unless your new DNS provider has the correct MX records. Add the records you need with your new provider. Can I reset my nameservers to the default Wix records? Yes, you can reset your nameservers to the default Wix values at any time. This points your domain back to Wix's nameservers, and Wix will manage your DNS, SSL and email again. To go back to Wix nameservers: Go to Domains in your Wix account. Select Manage DNS records from the Domain Actions icon next to the relevant domain. Scroll down to the Nameservers section. Click Reset to Wix . Do I need to change my nameservers or can I point my domain? You can change your nameservers if your host or DNS provider requires it, for example if you want to use Cloudflare. However, if your host lets you point your domain using A and CNAME records, you can do that without changing your nameservers. Learn how to connect a Wix domain to an external site via pointing . Do I need to transfer my domain away from Wix to use another DNS provider? No. You can keep your domain registered at Wix and use custom nameservers. This allows you to connect your Wix domain to another provider or website while keeping it with Wix. Who do I contact if my site, email or SSL stops working after the change? Once you change your nameservers to point away from Wix, you need to contact your new DNS provider. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Apps: Adding and Setting Up the Instagram Feed App The Instagram Feed app by Wix allows you to display your latest Instagram posts in a visually appealing, customizable feed, helping you boost engagement and keep your site fresh with dynamic content. Whether you're showcasing your brand, promoting products, or sharing your latest updates, the Instagram Feed app helps connect your social media presence to your site, creating a more interactive and connected experience for visitors. Important: As of December 4th 2024, Instagram requires you to have either a Creator or a Business account in order to continue using the Instagram Feed app on your site. To change your account, you need to reconnect your account in the editor. Go straight to step 2 in this article to learn how to reconnect your existing account. Note: In August 2024, Wix introduced an updated version of the Instagram Feed app. If you're using the old version and want to explore the new features, you can easily switch to the new Instagram Feed app . Step 1 | Add the Instagram Feed app to your site Start by adding the app to your site. You can do this directly from the Wix App Market. Wix Editor Go to your editor . Click Add Apps on the left side of the editor. Search for the Instagram Feed app in the search bar. Click Add to Site . Note: If the Instagram log-in pop-up doesn’t open, try turning off your pop-up blocker, or updating your browser version. Studio Editor Go to your editor . Click App Market on the left side of the editor. Click App Market . Search for the Instagram Feed app in the search bar. Click Add to Site . Note: If the Instagram log-in pop-up doesn’t open, try turning off your pop-up blocker, or updating your browser version. Wix Harmony Editor Go to your editor . Click + Add at the top left of the editor. Click the Arrow icon to navigate to the Apps category. Use the search bar to look for Instagram Feeds then select the app. Step 2 | Connect your account Once you've added the app to your site, you can then connect your account. If you already have the latest Instagram Feed app on your site, you can follow this step to reconnect your account. Wix Editor Click the app in your editor. Click Account Settings . Click Connect . Click Change . Select the profile that describes you: Creator: Best for an individual public figure, content producer, artist, or influencer. Business: Best for retailers, local businesses, brands, organisations and service providers. Click Next . Review the features of your chosen profile and click Next . Select a category that best describes what you do. (Optional) Select the Show category on profile checkbox at the top to display the category on your profile. Click Done . Click Continue on the pop-up. Enter your contact information in the fields provided. (Optional) Select the Show contact info on your profile checkbox to display your contact info on your profile. Click Save . Click Done . Studio Editor Click the app in your editor. Click Account Settings . Click Connect . Click Change . Select the profile that describes you: Creator: Best for an individual public figure, content producer, artist, or influencer. Business: Best for retailers, local businesses, brands, organisations and service providers. Click Next . Review the features of your chosen profile and click Next . Select a category that best describes what you do. (Optional) Select the Show category on profile checkbox at the top to show the category on your profile. Click Done . Click Continue on the pop-up. Enter your contact information in the fields provided. (Optional) Select the Show contact info on your profile checkbox to display your contact info on your profile. Click Save . Click Done . Wix Harmony Editor Click the app in your editor. Click Account Settings on the action bar. Click Connect Account . Click Change . Select the profile that describes you: Creator: Best for an individual public figure, content producer, artist, or influencer. Business: Best for retailers, local businesses, brands, organisations and service providers. Click Next . Review the features of your chosen profile and click Next . Select a category that best describes what you do. (Optional) Select the Show category on profile checkbox at the top to show the category on your profile. Click Done . Click Continue on the pop-up. Enter your contact information in the fields provided. (Optional) Select the Show contact info on your profile checkbox to display your contact info on your profile. Click Save . Click Done . Step 3 | Customize the elements displayed You can customize the app by showing or hiding specific elements based on your preferences. For instance, you can display all available content or hide certain details, like your username, by simply checking or unchecking the appropriate boxes in the settings. Wix Editor Click the Instagram Feed app in your editor. Click the Elements icon. Select or deselect the relevant checkboxes. Note: Selecting the "All content" checkbox displays all available content including Title, Username, Hashtag, and Posts, even if they are not selected. Studio Editor Click the Instagram Feed app in your editor. Click the Elements icon. Select or deselect the relevant checkboxes. Note: Selecting the "All content" checkbox displays all available content including Title, Username, Hashtag, and Posts, even if they are not selected. Wix Harmony Editor Click the Instagram Feed app in your editor. Click the Display elements icon on the action bar. Select or deselect the relevant checkboxes. Step 4 | Customize the layout There are 2 items to customize in this section. The text layout and the feed layout. For the text layout, you can choose to have a single line of text or a multi-line of text. You can also change the alignment of the text, and set it either to the left, center, or right. The feed layout lets you adjust the level of padding around the feed. Wix Editor Click the Instagram Feed app in your editor. Click the Layout icon. Choose a layout: Single line or Multi-line . Set the alignment: Left , Center , or Right . Drag the Top and bottom padding slider to change the amount of padding between your text. Drag the Side padding slider to change the amount of padding at the side of your text. Under Feed: Drag the Side padding slider to change the amount of padding at each side of your feed. Enable or disable the Set images to show toggle to show or hide images on your feed. Studio Editor Click the Instagram Feed app in your editor. Click the Layout icon. Choose a layout: Single line or Multi-line . Set the alignment: Left , Center , or Right . Drag the Top and bottom padding slider to change the amount of padding between your text. Drag the Side padding slider to change the amount of padding at the side of your text. Under Feed: Drag the Side padding slider to change the amount of padding at each side of your feed. Enable or disable the Set images to show toggle to show or hide images on your feed. Wix Harmony Editor Click the Instagram Feed app in your editor. Click the All design options icon on the action bar. Select the relevant part of the Instagram Feed from the drop-down. Design the Instagram Feed using the available options: Spacing : Add breathing room to your content by adding padding around the posts. Layout : Customize the aspect ratio, image display, and alignment. Note: The available design options vary based on the state you choose. Step 5 | Customize the design First, choose a preset design option you like best. Once you find a preset you like, go to Design to customize the preset further. Wix Editor Click the Instagram Feed app in your editor. Click the Preset icon and choose the preset you like best. Click the Design icon. Choose what you want to customize: Widget background: Fill Color & Opacity: Set the color and opacity for the app background. Choose if you want to add a glass effect to your app background. Border: Change the color, width and spacing of your frame border to make your image stand out. Corners: Round the corners to make the image frame more circular. Shadow: Add a shadow to your image to give a 3D effect. You can customize different aspects of the shadow to make it more or less dramatic. Text container: Fill Color & Opacity: Set the color and opacity for the app background. Border: Change the color, width and spacing of your frame border to make your image stand out. Corners: Round the corners to make the image frame more circular. Shadow: Add a shadow to your image to give a 3D effect. You can customize different aspects of the shadow to make it more or less dramatic. Studio Editor Click the Instagram Feed app in your editor. Click the Preset icon and choose the preset you like best. Click the Open Inspector icon at the top right of the editor. Customize your feed using the available options under Design : Widget background: Fill Color & Opacity: Set the color and opacity for the app background. Choose if you want to add a glass effect to your app background. Border: Change the color, width and spacing of your frame border to make your image stand out. Corners: Round the corners to make the image frame more circular. Shadow: Add a shadow to your image to give a 3D effect. You can customize different aspects of the shadow to make it more or less dramatic. Text container: Fill Color & Opacity: Set the color and opacity for the app background. Border: Change the color, width and spacing of your frame border to make your image stand out. Corners: Round the corners to make the image frame more circular. Shadow: Add a shadow to your image to give a 3D effect. You can customize different aspects of the shadow to make it more or less dramatic. Wix Harmony Editor Click the Instagram Feed app in your editor. Click the All design options icon on the action bar. Select the relevant part of the Instagram Feed from the drop-down. Design the Instagram Feed using the available options: Fill colors : Change the color of your Instagram Feed, choosing one of your brand colors or a custom color. Borders : Define the borders of your Instagram Feed so it stands out, choosing a color, width and style. Click the Edit individual borders icon to design each side of the border. Corners : Make the corners of your Instagram Feed more square or round by dragging the slider under Radius . Click the Edit individual corners icon to design each corner separately. FAQs Click a question below to learn more about adding and setting up the Instagram Feed app. There are 2 versions of the Instagram Feed app, how do I know which one I have? If you added the Instagram Feed app to your site before April 2024, you have the old version of the app. If you added the app during April 2024 or later, you have the new version of the app. If the app came preinstalled with your site template, you have the old version of the app. What will happen to the old app? The old app has been removed from the Wix App Market. At this time, the old app is only available when you select a site template with the app preinstalled. If you have the old app on your site, it will continue to work for the foreseeable future. If the app is going to be removed entirely, Wix will notify you in advance with the details. Can I connect multiple accounts to the Instagram Feed app? Yes, you can add a new account from the Account Settings panel. Make sure you are logged in to the account on Instagram. You can then choose the content you want to display without having to disconnect from one account to the other. How can I solve a 'Request parameters invalid' error? If you encounter an error while connecting to the Instagram Feed app, you can disconnect and reconnect your account by following the steps below. Note: These steps must be completed on the Instagram mobile app (not the desktop version). Open your Instagram account on your mobile app. Click the Profile icon at the bottom right. Click the Settings and activity menu at the top right. Scroll down to App website permissions and click Apps and websites . Click Remove to disconnect the integration with Wix. Go to your editor . Connect your Instagram account . How do I customize the expand mode of the Instagram Feed app (New)? You can customize the design of the Instagram Feed app’s expand mode and choose an animation for it. To customize the expand mode: Click the Gallery section of the widget. Click Expand mode . Click on the popup to customize the design of the popup box (for example, borders, colors, and corners). You can also set up an overlay and change the background of the canvas when the popup is open. Learn more about customizing your popup . Note: It’s not possible to edit the popup in the mobile editor. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

Learn how Form2Traffic handles Wix form submissions, WhatsApp numbers, verification data, logs, and privacy responsibilities for site owners. Form2Traffic privacy policy | Graphic2Ttaffic | Wix Form Whatsapp Notifications Privacy Policy Last updated: May 13, 2026 This Privacy Policy explains how Graphic2Traffic ("we", "us", or "our") handles information when a Wix site owner installs and uses Form2Traffic (the "App"). The App sends Wix form submission alerts to the WhatsApp number configured by the Wix site owner. Information We Process When the App is installed or used, we may process: Wix site instance ID and app installation information. The WhatsApp number entered by the Wix site owner in the App settings, including verification status and verification timestamps. Wix form submission content, including field names and field values submitted through Wix forms. Basic technical logs needed to operate, debug, and secure the App, including delivery, verification, usage limit, and duplicate-protection events. The App does not intentionally collect payment card data, passwords, sensitive account credentials, or uploaded files from Wix site visitors. File upload and attachment fields are skipped when alerts are prepared. How We Use Information We use the information only to: Send Wix form submission alerts to the WhatsApp number configured and verified by the site owner. Save and load the site owner's App settings. Operate, monitor, secure, troubleshoot, and improve the App. Respond to support requests. We do not sell personal information. Third-Party Services The App uses third-party services to provide its functionality: Wix, to receive form submission events and retrieve form submission details. Meta WhatsApp Business Platform, to send WhatsApp messages. Render, to host the App backend and database. These services may process information according to their own terms and privacy policies. Site Owner Responsibilities The Wix site owner is responsible for: Telling site visitors that form submissions may be sent to the site owner's WhatsApp number. Obtaining any required consent from site visitors. Using the App in compliance with applicable privacy, marketing, messaging, and data protection laws. Ensuring the configured WhatsApp number belongs to the site owner or an authorized recipient. Data Retention The App stores the configured WhatsApp number, verification state, Wix site instance ID, usage counters, and duplicate-protection records for as long as the App remains installed or as needed to provide the service. Form submission content is processed to send the WhatsApp alert. Technical logs may temporarily include form submission content for troubleshooting and security. Logs are retained only as needed for operation, debugging, and compliance. Data Deletion Site owners may request deletion of their App settings and related stored data by contacting us. If the App is uninstalled, we may delete or anonymize related settings unless retention is required for legal, security, or operational reasons. Security We use reasonable technical and organizational measures to protect information processed by the App. However, no system can be guaranteed to be completely secure. International Transfers Information may be processed in countries other than the country where the site owner or site visitor is located. By using the App, the site owner acknowledges that information may be transferred and processed internationally. Children's Privacy The App is intended for use by Wix site owners and businesses. It is not intended for children. Changes We may update this Privacy Policy from time to time. The updated version will be indicated by a new "Last updated" date. Contact For privacy or support questions, contact: Graphic2Traffic Website: https://www.graphic2traffic.com/ Email: office@graphic2traffic.com

Review the Form2Traffic terms covering app usage, WhatsApp alerts, Wix and Meta services, user responsibilities, limits, availability, and support. Form2Traffic terms of service | Graphic2Ttaffic | Wix Form Whatsapp Notifications Terms of Service Last updated: May 13, 2026 These Terms of Service ("Terms") govern the use of Form2Traffic (the "App"), provided by Graphic2Traffic ("we", "us", or "our"). By installing or using the App, you agree to these Terms. What the App Does The App sends Wix form submission alerts to a WhatsApp number configured and verified by the Wix site owner. The App is designed for Wix site owners who want to receive form submission notifications through WhatsApp. Accounts and Configuration To use the App, you must: Have a Wix site with Wix forms. Install the App on your Wix site. Enter and verify a valid WhatsApp number in international format. Make sure the WhatsApp recipient is authorized to receive form submission alerts. You are responsible for keeping your site, Wix account, and WhatsApp setup accurate and secure. Third-Party Services The App depends on Wix services and the Meta WhatsApp Business Platform. We are not responsible for outages, delays, limits, policy changes, account restrictions, template approval decisions, delivery failures, or pricing changes caused by Wix, Meta, WhatsApp, Render, or other third-party providers. WhatsApp message delivery is subject to Meta's WhatsApp Business Platform rules, limits, templates, policies, and fees. Your Responsibilities You agree to: Use the App only for lawful purposes. Provide accurate configuration information. Comply with all privacy, marketing, messaging, anti-spam, and data protection laws that apply to your site and visitors. Provide appropriate notices and obtain any required consent from site visitors. Not use the App to send unlawful, abusive, deceptive, harmful, or unauthorized messages. Not attempt to bypass usage limits, security controls, or platform policies. Form Submission Data The App processes Wix form submission data in order to send WhatsApp alerts. File upload and attachment fields are not included in WhatsApp alerts. You are responsible for deciding what information your Wix forms collect and whether that information is appropriate to send through WhatsApp. Do not use the App to transmit sensitive personal information unless you have confirmed that doing so is lawful and appropriate for your use case. Availability We aim to keep the App available and working reliably, but we do not guarantee uninterrupted or error-free service. The App may be unavailable due to maintenance, hosting issues, third-party service outages, platform changes, or other events outside our control. Fees The App may be offered as a free or paid service. If distributed as a paid Wix App Market app, purchases and plan access should be handled through the Wix Billing System where required by Wix. WhatsApp, Wix, Meta, hosting, or other third-party services may charge separate fees. You are responsible for any third-party fees related to your use of the App. Support Support is provided through the contact details listed below. We will make reasonable efforts to respond to support requests, but we do not guarantee a specific response time unless separately agreed. Intellectual Property The App, including its code, design, text, and related materials, is owned by us or our licensors. You may use the App only as permitted by these Terms and the applicable Wix App Market terms. No Affiliation The App is not endorsed by, sponsored by, or affiliated with Wix, Meta, or WhatsApp. Wix, Meta, and WhatsApp are trademarks of their respective owners. Disclaimer The App is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. To the maximum extent permitted by law, we disclaim all warranties, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement. Limitation of Liability To the maximum extent permitted by law, we will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, goodwill, or business opportunities. Our total liability for any claim related to the App will not exceed the amount paid by you to us for the App in the three months before the claim, or USD $100 if no amount was paid. Suspension and Termination We may suspend or terminate access to the App if: You violate these Terms. Your use creates legal, security, operational, or platform compliance risk. A third-party provider requires us to do so. The App is discontinued. You may stop using the App at any time by uninstalling it from your Wix site. Changes to These Terms We may update these Terms from time to time. The updated version will be indicated by a new "Last updated" date. Contact Graphic2Traffic Website: https://www.graphic2traffic.com/ Email: office@graphic2traffic.com

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Get help with Form2Traffic setup, WhatsApp number verification, Wix form alert delivery, troubleshooting steps, and support contact details. Form2Traffic support | Graphic2Ttaffic | Wix Form Whatsapp Notifications Support Last updated: May 13, 2026 Need help with Form2Traffic? Contact Email: office@graphic2traffic.com Website: https://www.graphic2traffic.com/ What to Include in a Support Request To help us troubleshoot quickly, please include: Your Wix site name. The WhatsApp number configured in the app settings. Whether the WhatsApp number is verified in the Form2Traffic dashboard. The approximate time when a form was submitted. Whether the form submission appears in your Wix dashboard. A screenshot of any error message, if available. Do not send passwords, access tokens, payment card numbers, or other sensitive credentials. Common Checks If WhatsApp alerts are not arriving: Confirm that the app is installed on the correct Wix site. Open the Form2Traffic dashboard and confirm the WhatsApp number is correct. Click Save number after changing the number. Click Send verification code and complete Verify number. Confirm the dashboard shows the number as verified. Submit a new Wix form after the number is verified. Confirm that your WhatsApp number can receive messages. Response Time We aim to respond to support requests within 2 business days.

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