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  • Wix Apps: Adding the Wix FAQ App Across Multiple Pages

    Wix FAQ AppWix Apps: Adding the Wix FAQ App Across Multiple Pages < Back Wix FAQ App Wix Apps: Adding the Wix FAQ App Across Multiple Pages Once you add the Wix FAQ app for the first time, you can go back and add it again to multiple pages on your site. You can either copy and paste your existing FAQ app to another page, or add the app again from the Wix App Market. In this article, learn more about: Copy and pasting the app Adding the app again from the Wix App Market Copy and pasting the app Add the Wix FAQ app to any page on your site with right-click copy and paste. Note: Any settings attached to the original app are also copied over. To copy and paste the app: Select the FAQ app in your editor. Choose one of the following options to copy the app:Right-click the app and select Copy . Press Ctrl + C on your keyboard (Cmd + C on Mac). Go to the page you want to add the app. Choose one of the following options to paste the app:Right-click on the page and select Paste . Press Ctrl + V on your keyboard (Cmd + V on Mac). Adding the app again from the Wix App Market You can go back to the Wix App Market and re-add the app to a different page. Note: When you add the app again from the Wix App Market, the default settings are applied. To add the app again from the Wix App Market: Go to the page you want to add the app to. Click Add Apps on the left side of your editor. Search for "Wix FAQ" in the search bar. Click Add Again to re-add the app. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Stores: Setting Up Shipping Rate By Product

    Setting up shipping & fulfillmentWix Stores: Setting Up Shipping Rate By Product < Back Setting up shipping & fulfillment Wix Stores: Setting Up Shipping Rate By Product Charge customers shipping rates that reflect the shipping costs you actually pay for each product. Start by planning how many regions you ship to, how many product groups you need to set up, and how many delivery options you want to offer your clients. Let's look at an example. Example of How to Set Up Shipping Rate By Product Kathrine sells handmade home accessories. Her store is based in the US, but she also ships to Canada and Mexico - 3 regions in total. After looking at how much it costs to ship her products, Kathrine has decided to create 3 product groups: "Ceramics" for her breakable items, "Heavy" for items that weigh more than 4 pounds, and "Default" for everything else. She decides to offer American customers 2 delivery options at checkout: Standard shipping or Express but just one option for Mexico and Canada. To keep track, Kathrine prepares a table: Step 1 | Create or Select a Shipping Region To start, create the region the shipping rule applies to. Tip: If you already created the shipping region, just select it and move on to step 2. A region can be made of one or more countries. Alternatively, it can be made of one or more regions within a country. You can set up different shipping regions for your store. For example, a merchant might set up 4 shipping rules: a local shipping region for California, a region for the rest of the US, another for Mexico and Canada, and finally one for the rest of the world. Show me how Before you begin: If you previously set up shipping (and tax) in a merchant account (e.g. in PayPal), remove these settings before starting. Go to the Shipping & fulfillment settings in your site's dashboard. Select an option:Edit a default rule: Click the region you want to set up. Create a new rule:Click Add Region . Click +Add destination , start typing a country name and select it. (Optional) Select specific region(s) within a country (not all countries have local regions):Click Edit next to the region number. Deselect the checkboxes next to the regions or states you don't want the rule to apply to and click Done . (Optional) Click the title (e.g. Region 2) and rename it (e.g. England & Scotland). Click Done or move directly on to the next step. Step 2 | Create Product Groups and Add Products to the Group After selecting the Rate by Product option, you can start creating the product groups you need. When that's done, you can assign each product to the correct group. Tip: Your first group acts as your default product group. We suggest you name it Default. All new products you add to your store are automatically added to the default group. You can re-assign products after, if needed. Show me how Click Shipping . Select Rate by Product from the Select how shipping is calculated drop-down. Create your first group:Click Create Groups . Give this group a name (e.g. Default). Click Next . Create your next group:Click the Setting icon at the top right. Select +Add New Group . Give this group a name (e.g. Heavy). Click Add Group . (Optional) Add additional groups. Assign each product to a group by selecting the relevant group from the drop-down. When you've created all your groups and assigned every product to a group, click Done . Tip: Go back any time to create additional groups or make changes to existing groups. Step 3 | Set Shipping Rates for Product Groups Now that your store's product groups have been created, you can set how much you want to charge for shipping. You can set up one delivery option (e.g. Standard Shipping) or offer your customers a variety of options (e.g. Standard, Express, and Overnight Shipping). Show me how Create the first delivery option:Enter a title in the Shipping Option Name field (e.g. Standard Shipping). (Optional) Enter the estimated delivery time. Enter the shipping fees for each product group. (Optional) Click the Offer free shipping when customer buys over a certain amount checkbox and enter the amount. (Optional) Click +Add Another Delivery Option to offer customers another shipping options (e.g. Express shipping). Follow the same instructions to set up delivery times and rates. Step 4 | Select Advanced Settings Now you can decide what happens when customers buy more than one product. Are the shipping rates applied per product or per package? This setting applies for all regions you ship to using the shipping rate by product option. In addition, here is where you can add a handling fee and allow local customers to pick up purchases from your location. These settings are per region. Show me how Select how to apply the shipping rates at checkout:Apply group rate to each product in the order: For example, the "Ceramics" shipping group has a $5 charge. If a customer buys 2 vases, they are charged $10 for shipping. Apply group rate once for all products ordered from a group: For example, the "Ceramic" shipping group has a $5 charge. If a customer buys 2 vases, they are charged $5 for shipping the 2 vases. Apply the highest group rate once to the entire order: For example, the "Ceramics" shipping group has a $5 charge and the "Towel" shipping group has a $2 charge. When a customer buys a vase and a towel, they are charged $5 for the order. (Optional) Select the Add a handling fee to every order checkbox and enter the amount. Step 5 | (Optional) Offer Local Delivery or Pickup Options After saving your shipping rule, you can select the region again and add local delivery or pickup options. Add local delivery Learn how Add store pickup Learn how Step 6 | (Optional) Set Up Additional Regions If you want to ship to other regions, you can set those up now. For other regions, follow the same instructions as above, skipping the product group creation step (that's done). After choosing a new region (e.g. Canada) and selecting Rate by Product from the drop-down, enter the name, time and rates for each delivery option you want to set up. The product groups are already there. After the initial setup: Adding new product groups: To add a new product group or make changes, go to the Shipping & fulfillment settings, select a region, click Shipping , and then Manage Product Groups . From there, click the Settings icon at the top right. Note that any new product groups you create appear in all regions and are assigned the default rate. Make sure to update the rates in each region, if necessary. Adding new products: While adding a new product, you can assign it to the correct product group in the Advanced section on the right. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Stores: Sharing Products on Social Media

    Managing products and categoriesWix Stores: Sharing Products on Social Media < Back Managing products and categories Wix Stores: Sharing Products on Social Media Promote your products by sharing them on social media. You can also make it easy for customers to share their favorite products by displaying social share icons right on the Product Page. In this article, learn how to: Share products yourself on social media Set which social share icons appear on the Product Page Edit social images, titles, and descriptions Sharing products yourself on social media Go to Products in your site's dashboard. Select an existing product or click New Product to add a new one. Click Promote this product on the right. Create a social post or share a link on social media. Showing or hiding social share icons on the Product Page Displaying social share icons makes it easy for customers to share products they love. Select the ones you want to display. Wix Editor Studio Editor Go to your editor . Go to your Product page:Click Pages & Menu on the left side of the editor. Click Store Pages . Click Product Page . Click the Product Page element on your page. Click Settings . Click the Settings tab. Scroll down to the social media bar section and select an option:Hide all social media icons: Click the Display share icons toggle to disable it. Show some or all social media icons: Click the Display share icons toggle to enable it. Deselect the checkboxes next to icons you do not want to display. Editing images, titles, and descriptions You can control how a product looks when it's shared on social media by changing the image or editing the title or description. Learn more You can also customize your page's Twitter Settings to display a different title, description, and image for shares on Twitter. To edit images, titles and descriptions: Go to Products in your site's dashboard. Click the product you want to customize. Click Edit SEO Settings on the right. Click the Social Share tab. Edit the product image: Hover over the image and select an option: Edit the existing image: Click the Adjust icon to open the Photo Studio. Edit the image and click Save . Replace the image: Click the Change icon . Select an image and click Add to Page . Edit the title: Enter your title in the og:title field. Note: By default, Wix uses your page's title tag. Edit the description: Enter your description in the og:description field. Note: By default, Wix uses your product's meta description. Click Twitter Settings to set a different image and text for Twitter shares:Click the Change icon to select a different image. Choose a card size under Select card size . Add a title under twitter:title . Add a description under twitter:description . Click Save . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Stores Troubleshooting: Customers Unable to Checkout from Your Store

    Setting up payment and checkoutWix Stores Troubleshooting: Customers Unable to Checkout from Your Store < Back Setting up payment and checkout Wix Stores Troubleshooting: Customers Unable to Checkout from Your Store If customers are unable to checkout from your store, follow the steps below. 1. Make sure you've set up a payment method In order to receive payment on your site, you need to set up at least one payment method. To get started, go to Accept Payments in your site's dashboard. In most cases, Wix automatically connects you to the most suitable provider available in your region. The providers can include: Wix Payments: Connect to Wix's own payment provider. Learn more about Wix Payments Credit Card: Connect to a third-party payment provider (e.g. Square, Stripe) to accept credit card payments. Learn more about accepting card payments PayPal: Accept payments through PayPal. Note that if you select the PayPal option, customers can pay by credit card even if they do not have a PayPal account. Learn more about PayPal Manual: Accept cash, payment though apps, checks, bank transfers, or any other form of payment that is not tracked online. When selecting this method, customers see instructions at checkout explaining how to complete payment. Learn more about manual payments 2. Check if you've upgraded your site to a suitable plan To accept payments in your store, you need to upgrade to a plan that allows you to accept payments. Note: If necessary, you can switch to a suitable plan. Any remaining credit from your current Premium plan is deducted from the price of your new upgrade. Learn more about upgrading an existing premium plan 3. Create shipping rules To sell to customers in a specific country, you must have a shipping /delivery / pickup rule that applies to that country. For example, if you create shipping rules for the US and Canada, and a customer in France tries to purchase a product, they get a message that your store doesn't ship to their area. Tip: You can create shipping rules for individual countries plus an international rule to cover the rest of the world. Learn more about setting up shipping, delivery, and pickup . 4. Make sure that coupons or discounts don't reduce a product's price below zero. If you have, for example, a $5 product, and a customer users a $10 off coupon on the product, the customer won't be able to check out because the price is a negative amount. To troubleshoot this problem, review which products each coupon or discount applies to. Tip: You can create percent discount coupons (e.g. 20% off) instead of price discount coupons (e.g. $10 off) to avoid this problem. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Bookings: Managing Your Outbound Client Emails

    Emails, SMS, and promotionsWix Bookings: Managing Your Outbound Client Emails < Back Emails, SMS, and promotions Wix Bookings: Managing Your Outbound Client Emails With Wix Bookings, you can choose which email notifications you want to send to your clients. This includes three types of outbound client emails: confirmation, cancellation, and reminder emails. You can manage and customize these emails from your site's dashboard, and ensure they contain all the relevant details. This allows you to streamline your client communications, and maintain your brand's style and voice. In this article, learn more about: Types of outbound client emails Managing your outbound client emails Customizing your outbound client emails Adding variables to your outbound client emails Frequently asked questions (FAQs) Types of outbound client emails There are several types of outbound client emails you send from your site dashboard when you or your clients take a specific action related to your services. These automated emails are set to active by default, but you can deactivate the toggle next to any automation to disable it. Send clients an email confirmation when they book Notify clients when their booking is canceled Remind clients about upcoming sessions Notify clients of changes to their booked appointment or class Notify clients when there's a change to their course Let clients know that their appointment is pending confirmation Let clients know that their appointment request has been approved Let clients know that their appointment request has been declined Want to know more? Learn more about Wix Automations . Managing your outbound client emails Manage your automated emails in the dashboard, so your clients are up-to-date on the status of their upcoming bookings. To manage your outbound client emails: Go to Booking Settings in your site's dashboard. Click Emails & SMS notifications . Select the toggle next to the relevant email notifications you want to activate or deactivate. Customizing your outbound client emails You can customize all of your automated emails to better fit your brand and style. You can add text, images, videos and more to make your emails more personalized and informative for your clients. Notes: You can only customize or edit certain parts of the pre-installed email automations. This is to ensure uninterrupted delivery of important session information to your clients. The main image in your automated emails is the same as the image you select when creating a service. Learn more about customizing your automated Wix emails . To customize your outbound client emails: Go to Booking Settings in your site's dashboard. Click Emails & SMS notifications . Hover over the automation you want to customize. Click Edit next to the automation. (For reminder emails only) Click Edit next to Timing and adjust the timing of emails. Scroll down to Action 1 and choose what you want to customize: Manage details Click Edit under Manage details . Click the More Actions icon and select Edit . Edit the details:Sender's name: Edit the name that appears in the recipient's inbox. Reply-to email: Edit the email address people reach when they hit reply. Click Save . Click Save again to confirm. Create an email (Optional) Click Switch Template to choose a different style for your automated client emails. Note: Switching to a different template replaces your existing automated email, and you will lose any previous changes you made. Click Edit under Create an email to edit the email template including:Customizing existing elements in the email. Adding more elements to the email. Email attachments (Confirmation and Cancellation email automations only) Select the Calendar invite file (ICS) checkbox to include a Universal Calendar File format with your email. This file contains details about bookings, such as session dates, times, locations, and Video Conferencing details. Notes: ICS files may not work properly when sent to clients who use Microsoft Outlook. You cannot send ICS files for courses. Set email type The email types for Wix Bookings email automations come pre-installed. We do not recommend changing them as this may impact delivery to client email inboxes. Learn more about email types . Set recipients Select the relevant checkboxes to decide who receives the automated email when it's triggered. Include trigger contact: This is the recipient who triggered this automation. This checkbox is selected by default for Wix Bookings email automations. Include additional recipients: Every additional recipient included in this automation receives an email every time it’s triggered. Learn more about recipient groups . 7. Click Save . Important information about the reply-to address: Automated emails sent from a public email service like Gmail or Yahoo tend to land in the spam or promotions category. It's better to use an authenticated address (e.g. you@yourbusiness.com ). If you use a public domain address (e.g. example@gmail.com ), Wix redirects your email through our own authenticated address. Don't worry, only your name and subject line appear in the inbox and readers' replies will go straight to your inbox. You may be asked to confirm your reply-to address. If so, you'll receive an email in your inbox with instructions. Adding variables to your outbound client emails Variables, or dynamic values, are pieces of code that display different information to each client based on their contact data. Dynamic values can display personalized text (for example, the client's name) or information related to your business relationship (for example, the service price, staff member in charge or location). To add variables to your outbound emails: Go to Booking Settings in your site's dashboard. Click Emails & SMS notifications . Hover over the relevant automation and click Edit . Click Edit under Create an email . Choose where you want to add a dynamic value: In the subject line of the email :Click Edit next to the subject. Click + Dynamic Value below the subject and select the relevant values from the drop-down. For example, with a cancellation email, you might want to include the creation date, when the client first scheduled the canceled booking. Enter the fallback text. Clients see this text when no data is available for the dynamic value you chose. Click Add . (Optional) Click the Preview text field and enter the text that will appear after the subject line in the recipient's inbox. Note: You can also click + Dynamic Value to add a value from the drop-down to your preview text. Click Save . In the content of the email :Click the relevant text field. Click + Add Dynamic Value on the Customize text panel on the left. Select a value from the drop-down menu. (Optional) Enter the fallback text that will be used in case there is no data available for the variable selected. For example, you can add "valued client" in case the customer's name is unknown. Click Add . When you've finished customizing your email, click Save & Continue at the top right. (Optional) Click the More Actions drop-down and select Preview & test to generate a preview and send yourself a test version.Click Send Test Email . Enter the relevant details for the test email. Click Send . Click Done . Click Back to Editing at the top. Click Save & Continue to finish adding variables to your email. Click Save at the top. FAQs Click a question below to learn more. How do I prevent my automated emails from going to my clients' spam folders? Automated emails sent from a public email service like Gmail or Yahoo tend to land in the spam or promotions category. It's better to use an authenticated address (e.g. you@yourbusiness.com ). If you use a public domain address (e.g. example@gmail.com ), Wix redirects your email through our own authenticated address. Don't worry, only your name and subject line appear in the inbox and readers' replies will go straight to your inbox. You may be asked to confirm your reply-to address. If so, you'll receive an email in your inbox with instructions. Can I send automated emails from different email addresses? Currently, it is not possible to send automated emails from multiple addresses. Each time you change your email address within an automation, this applies across all of your automations. Vote for the ability to send automated emails from multiple addresses in this feature request . Can I see if people have received and opened my automated emails? All automations that send emails give you access to email marketing statistics so you can track how many emails have been delivered, opened, clicked, and more. Learn more about viewing your email statistics . What is an ICS file? An ICS file is a type of digital calendar file that contains information about booked services. It includes details like the session dates, times, locations, and VC details. ICS files are commonly used to share and transfer calendar data between different calendar applications and services, making it easy to import events into various digital calendars. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Contacts: Using Pinned Actions in Your Contact Panel

    Wix Contacts FAQWix Contacts: Using Pinned Actions in Your Contact Panel < Back Wix Contacts FAQ Wix Contacts: Using Pinned Actions in Your Contact Panel Pinned actions in your contact panel allow you to quickly access frequently-used actions for your contacts. This functionality saves time by letting you perform tasks like sending invoices, managing workflows, or setting up appointments with just a few clicks. Setting pinned actions Easily access your most-used actions by pinning them to the top of your contact panel. To set pinned actions: Go to Contacts in your site's dashboard. Click on the contact you want to manage to open the contact panel. Click the More Actions icon . Click Set pinned actions . Click the checkboxes to select the actions you want to pin from the available options. Note: You can pin a maximum of 3 actions at once. Click Save . FAQs Click a question below to learn more about pinned actions. How do I remove a pinned action? To unpin an action, open the Set pinned actions menu and uncheck the boxes next to the actions you want to remove from the contact panel, and click Save . Are pinned actions the same for all contacts? No, pinned actions are set individually for each contact. This allows you to customize actions based on the specific needs of each customer. Is there a limit to how many actions I can pin? You can pin a maximum of 3 actions per contact. Can I pin custom actions? Currently, you can pin the predefined actions available in the Set pinned actions menu. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Bookings: Deleting a Service

    Creating Your ServicesWix Bookings: Deleting a Service < Back Creating Your Services Wix Bookings: Deleting a Service Stay organized by deleting services that you no longer want to offer. Important: Deleting a class service removes all its future sessions from your Bookings calendar and site. To avoid losing upcoming bookings, you can make it unbookable instead . Disconnecting Wix Bookings from Google Calendar, or deleting your site, does not remove the services from Google Calendar. To remove a service from Google Calendar, you must delete the service, as described below. In this article, learn more about: Deleting a service Frequently asked questions (FAQs) Deleting a service Delete a service on your dashboard or through your Wix mobile app. You can also decide if you want to email participants that the service is cancelled. Dashboard Wix app Go to Booking Services in your site's dashboard. Click the More Actions icon on the relevant service. Click Delete . Click Yes, Delete to confirm. FAQs Click a question below to learn more about deleting a service. What happens to clients who used a plan to book a service that I delete? Clients who booked with a plan will receive automatic session credit if you delete the service. Can I delete one session without deleting the entire service? You can cancel and remove sessions from your calendar as needed. Read more about it here . How do I edit a notification email when a service is cancelled? You can personalize your cancellation email through your Booking Settings. Read more about it here . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Single Video Player: Customizing Your Single Video Player

    Other video playersSingle Video Player: Customizing Your Single Video Player < Back Other video players Single Video Player: Customizing Your Single Video Player Once you have added and set up your single video player, you can make it your own by tweaking its design. Choose a cover image, add a border, shadows and more. Additionally, if you set your video to play on click, then a play button is displayed on the video. You can choose the play button you want from the preset designs and change its color. In this article learn more about: Changing the layout of your player Customizing the design of your player Adding animation effects to your player Changing the layout of your player Choose the layout that best suits your single video player and site. You can choose to show your video title, the size of the play button and whether or not your video controls show on the player. To change the layout of your player: Go to your editor . Click the Wix single video player. Click the Layout icon . Customize the layout of your single video player using the options available:Show video title : Click the toggle to show or hide the video's title in the player. If enabled, enter your video's title into the text box. Play button size : Select the size you wish the video play button to be. When playing, controls show : Choose when the video's buttons to display: On hover or Never . Customizing the design of your player Enjoy the creative freedom of customizing design aspects of your single video player like choosing a cover image, framing with borders, shadows and more. To customize the design of your player: Go to your editor . Click the Wix single video player. Click the Design icon . Customize the design of your single video player using the options available: Cover image: Choose an auto-generated cover image for your video, or upload your own. Fade out : Enable so that the cover image fades out when visitors to your site click play. Fill color & opacity:Overlay Opacity & Color : Choose the background color and adjust the background's opacity. Border:Opacity & color : Choose the border's color and adjust the border's opacity. Width : Set the width of the border. Shadow:Apply shadow: Add a shadow to your single video player. Angle: Set the angle the shadow displays at. Distance: Set how far the shadow displays behind the single video player. Size: Select the size of the shadow behind the single video player. Blur: Select the blur of the shadow. Opacity & color: Choose the shadow's color and adjust the shadow's opacity. Text:Title & Play Button: Choose the color of the title and play button. Theme: Select the theme of the text from the drop-down. Font: Select the font type from the drop-down. Font size: Choose the font size. Choose to italicize or bold your text. Adding animation effects to your player You can use animations to make an impact, add cool effects to your site and make your player stand out to grab your site visitor's attention. Once you choose the animation type you like from the templates, you can customize it further. Choose the power at which the animation plays, the direction it travels in and when the animation will play. To add animation effects to your player: Go to your editor . Click the Wix single video player. Click the Animation icon . Select the animation you want to use. Click Customize to make changes to the animation. Note: The customization options depend on the animation effect you choose. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Bookings: Canceling and Refunding Sessions

    Managing your calendar & bookingsWix Bookings: Canceling and Refunding Sessions < Back Managing your calendar & bookings Wix Bookings: Canceling and Refunding Sessions Cancel and remove sessions from your calendar as needed. You can decide if you want to refund the session or notify clients about the cancellation. These options help you manage your schedule efficiently and keep clients informed. Cancellation emails and SMS notifications help maintain clear communication with your clients. For instance, if a client has to cancel a personal training session last minute, you can quickly update your calendar, issue a refund if necessary, and send a cancellation notice. In this article, learn more about: Canceling appointments Canceling individual class or course sessions Canceling recurring class sessions on specific days Frequently asked questions (FAQs) Canceling an appointment You can choose to refund the appointment, charge a cancellation fee, and send a cancellation email. If you cancel an appointment from the desktop booking calendar, you can also send an SMS notification. Once you refund an appointment, it cannot be undone. Dashboard Wix app Wix Studio app If you’re charging a cancellation fee and issuing a refund, charge the cancellation fee first. Then, go to the Orders dashboard to process the refund for the paid session. Learn more about refunding orders . Go to Booking Calendar in your site's dashboard. Click the appointment you want to cancel. Click the More Actions icon and select Cancel . Follow the steps below depending on the type of session you are canceling: Free or unpaid session (Optional) Select the Apply cancellation fee checkbox to charge a cancellation fee. (Optional) Select the Notify client via SMS checkbox to send your client an SMS notification. (Optional) Select the Notify client via email checkbox and add a message. Click Cancel Session. (Optional) Edit the cancellation fee. Note: You cannot charge more than the fee stated in the policy. Click Confirm Fee & Continue . Click Collect Payment and choose how you want to charge your client . Individually paid sessions (without cancellation fees) (Optional) Select the Notify client via SMS checkbox to send an SMS notification. (Optional) Select the Notify client via email checkbox and add a message for your customer. (Optional) Select the Mark as refunded checkbox to refund your customer. Click Cancel Session . Click Mark as Refunded to confirm the refund. Individually paid sessions (with cancellation fees) (Optional) Select the Apply cancellation fee checkbox to charge a cancellation fee. (Optional) Select the Notify client via SMS checkbox to send an SMS notification. (Optional) Select the Notify client via email checkbox and add a message for your client. Click Cancel Session . (Optional) Edit the cancellation fee. Note: You cannot charge more than the fee stated in the policy Click Confirm Fee & Continue . Click View Order . Click Actions in the Payment info section. Click Issue refund . Enter the refund details:Refund amount: Enter the amount to refund your client. Reason for Refund (optional): Select a reason for this refund. Note: Your answer appears only in the order's activity section. Send a confirmation email to customer: Send your customer an email confirming the refund and amount. Add a personal note in the email (optional) : Add a personal note to your customer. Click Continue . Click Mark as Refunded . Note: This cannot be undone. Sessions paid using a plan (without cancellation fee) (Optional) Select the Notify client via SMS checkbox to send an SMS notification. (Optional) Select the Notify client via email checkbox and add a message for your client. (Optional) Select the Credit session back to client's plan checkbox to credit back the session. Click Cancel Session . Click Issue Session Credit . Sessions paid using a plan (with cancellation fee) (Optional)Select the Apply cancellation fee checkbox to charge a cancellation fee. (Optional) Select the Notify client via SMS checkbox to send an SMS notification. (Optional) Select the Notify client via email checkbox and add a message for your client. (Optional) Select the Credit session back to client's plan checkbox to credit back the session. Click Cancel Session . (Optional) Edit the cancellation fee. Note: You cannot charge more than the fee stated in the policy. Click Confirm Fee & Continue . Click Collect Payment and choose how you want to charge your client . Click Issue Session Credit to confirm. Canceling a single class or course session If a session cannot take place, you can cancel it and remove it from your calendar. You can also choose to send an email to participants informing them about the cancellation. Dashboard Wix app Wix Studio app Go to Booking Calendar in your site's dashboard. Click the class or course session you want to cancel. Select Cancel Session . (Optional) Select Notify clients via SMS to send an SMS notification. (Optional) Notify clients via email and add a message. Note: If clients did not provide a phone number or opted out of communications, you'll see a notification that some participants can't be notified. Click Yes, Cancel Session . Canceling recurring class sessions on specific days Cancel all recurring class sessions scheduled on a specific day and time. For example, if you offer a yoga class every Wednesday and Thursday at 07:00 PM you can cancel just the Wednesday classes. Dashboard Wix app Wix Studio app Go to Booking Calendar in your site's dashboard. Click the class or course session you want to cancel. Select Cancel Session . Select All future [day and time of session] sessions . (Optional) Notify clients via email and add a message. Click Yes, Cancel All Session . FAQs Click below to learn more about canceling a session. Can I refund a class or course? For classes and courses, refunds are not issued automatically. You can refund classes and courses through the Orders tab, Participant List or the payment provider. Learn more about refunding classes . Can I customize the text of a cancellation email? Yes, you can customize the text of the cancellation email in the Booking Settings tab in your site's dashboard. You can also add a personalized message to the email. Can I customize the text of a cancellation SMS notifications? No, you cannot customize the text of a cancellation SMS notifications . Can I refund sessions from my Orders dashboard? Yes, you can refund booking sessions from your Orders dashboard. From desktop: Go to Orders in your site's dashboard. Select the relevant order. Click Actions in the Payment info section. Click Refund . Click to select the checkbox(es) next to the relevant service(s) you want to refund. Select a reason from the Reason for refund drop-down. Note: This is for internal use only and customers won't see this. (Optional) Click the Send a confirmation email to the customer and a note to the cancellation email. (Optional) Edit the refund amount in the Summary section to offer a partial refund. Click Refund . From the Wix app: Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales and select Orders . Tap the relevant order. Tap the More Actions icon at the top right. Tap Issue Refund . Tap to select the checkbox(es) next to the relevant service(s) you want to refund. (Optional) Tap Edit Amount to offer partial refunds:Enter the relevant amount you want to refund. Tap Apply . Tap Next . (Optional) Select the reason you provided a refund from the Refund Reason drop-down. (Optional) Notify your customer:Enable the Send a confirmation email . Enter a note to your customer. The note appears in the confirmation email. Tap Next . Tap Issue Refund to confirm. Note: You cannot undo this action. Previous Next Need A Professional Website? Contact Us Today! 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  • Wix Video: Selling and Renting Videos

    Selling & renting your videosWix Video: Selling and Renting Videos < Back Selling & renting your videos Wix Video: Selling and Renting Videos Wix Video gives you professional tools to easily distribute and monetize your video content by allowing viewers to buy, rent, or subscribe to your videos. This helps you generate revenue and control access to your content. For example, a yoga instructor can sell individual classes, rent them for limited periods, or offer a subscription plan for regular access, catering to different preferences and increasing earnings. Important: You can only sell or rent videos that you have uploaded (not videos from YouTube, Vimeo and Facebook), or videos you've made yourself using Wix Video Maker . Your site visitors need to sign up / become a site member in order to purchase videos, subscriptions, and rent videos. In this article, learn more about: Selling videos Renting videos Setting up pricing plans Frequently asked questions (FAQs) Selling videos You can sell your videos to viewers and set the price to your liking. This means that viewers can pay to have unlimited streaming of the video content. You can also choose if you want to allow viewers to download the video or watch it on your site. To sell your videos: Go to Video Library in your site's dashboard. Select the checkbox to the left of the videos that you want to sell. Click Set Pricing at the top of your list of videos. Select Paid . Select Video can be purchased . Click the Download options drop-down and select an option:Allow downloads : Viewers can download the videos that they purchase. No downloads : Viewers can only watch the videos directly on your site. Enter the price. Click Save . Renting videos You can rent your videos to viewers for a specific time period. You can also set your own price for rentals. Note: Rented videos can not be downloaded. Viewers can only stream this content online over a specific time period. To rent your videos: Go to Video Library in your site's dashboard. Select the checkbox to the left of the video or videos that you want to rent. Click Set Pricing at the top of your list of videos. Select Paid . Select Video can be rented . Enter the price and length of the rental availability. Click Save . Setting up pricing plans Allow your viewers to buy a subscription to your video channel. This means that they can choose to pay weekly, monthly, or yearly to view all the videos in your channel. They can also view any new videos you add to your channel. Important: Switching over to Pricing Plans cancels all the existing subscriptions you had in place with the old subscription option . To set up a pricing plan: Go to Video Library in your site's dashboard. Click the Channels tab on the left. Click the channel you want to offer as a subscription. Click Edit next to Channel Info . Select Pricing Plan under Channel Pricing , Click Add Plan . Click + Create New Plan . Customize the following:Plan Name: Enter name of your plan. e.g., VIP, Gold, Silver etc. Description: Add some info to encourage visitors to purchase the plan. Tell customers what the main features are: List what is included in the plan. (Optional) Click Add more to add more fields. (Optional) Scroll down to Benefits and choose the benefits you want for the plan. For example, you can connect and manage Booking Services, Forum Subscriptions, Blog Subscriptions and more. Scroll down to Pricing options and choose how you want to price the plan:Free Plan: The plan is free of charge for a specific duration. One-time payment: Visitors provide a once off payment for a specific duration. Reccurring payments: Visitors pay a reoccurring fee either weekly, monthly or yearly. Scroll down to Settings and choose what you want to customize: Limit to 1 subscription per customer Click the Limit to 1 subscription per customer toggle to enable or disable it: Enabled: Visitors can only purchase the plan once. Disabled: Visitors can purchase the plan multiple times. Allow customers to cancel their subscription Click the Allow customers to cancel their subscription toggle to enable or disable it: Enabled: Visitors can cancel the plan at anytime. Disabled: Visitors cannot cancel the plan. Let customers set a start date Click the Let customers set a start date toggle to enable or disable it: Enabled: Visitors can choose when they want the plan to start at the checkout. Disabled: The plan starts from the time the visitor completes the purchase. Add a policy Click Add next to Add a policy to add any specific policy requirements to the plan: Add your requirements in the text box and click Save . Click the Policy agreement checkboxes to enable or disable them:Policy checkbox: Customers have to tick the policy box before purchasing the plan. Checked by default: Plan policy is checked by default. Note: Policy checkbox must be enabled before you can enable Checked by default . Collect additional info at checkout Click Add form next to Collect additional info at checkout to connect a form to the plan: Select a form to add to the plan, and click Save . Click + Create Form to add a form to your site and click Save . Customize the Thank You page Click Edit next to Customize the Thank You page to change the message customers will receive when they order your plan: Edit the Title , Message and Button text fields on the left to customize your message, and click Save . Select where to redirect customers to:Home Page: Customers are taken to your site's homepage when they click the button on your Thank You message. Other page: Paste another page URL into the text field to redirect customers to a different page on your site after they click the button on your Thank You message. 13. Click Save . FAQs Click a question below to learn more about selling and renting videos. Can viewers watch my videos for free? Yes, you can let viewers stream your videos for free . This means that your viewers do not need to pay to view any of the videos on your site. Can I sell or rent videos that are hosted on YouTube, Vimeo, or Facebook? No, you can only sell or rent videos that you have uploaded directly to Wix Video or videos you've created using Wix Video Maker. Do my site visitors need to sign up to purchase or rent videos? Yes, your site visitors need to sign up and become site members in order to purchase, rent videos, or subscribe to your video channel. What happens to my existing subscriptions if I switch to Pricing Plans? Switching to Pricing Plans cancels all existing subscriptions you had in place with the old subscription option , which was deprecated in 2022. Can my viewers cancel their subscription plans? Yes, you can choose whether to allow plan cancellations. When customizing Settings, click the Allow Plan Cancellation toggle to enable or disable this option. Previous Next Need A Professional Website? Contact Us Today! 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  • Wix Video: Deleting a Channel from Your Video Library

    Adding videos & channelsWix Video: Deleting a Channel from Your Video Library < Back Adding videos & channels Wix Video: Deleting a Channel from Your Video Library Rather than delete videos one by one, you can delete an entire channel at once directly from your video library in the dashboard. To delete a channel from your video library: Go to Video Library in your site's dashboard. Click the Channels tab. Click the channel you want to delete. Click the Show more icon at the top right. Click Delete . Click Delete Channel to confirm. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Displaying Tax and Shipping Info with Product Prices

    Wix StoresDisplaying Tax and Shipping Info with Product Prices < Back Wix Stores Displaying Tax and Shipping Info with Product Prices Make sure customers understand how your site calculates tax and how you charge for shipping by adding a brief message. The messages appear everywhere your product prices are displayed. You can choose whether to display tax info, shipping info, or both. You can show or hide tax and shipping info from the Item price settings. Show me how to access the Item price settings Go to your site's dashboard . Click Settings . Select Products & Inventory . Scroll down to the Price and shipping display . In this article, learn more about: Displaying a tax message Displaying a shipping message Displaying tax messages next to product prices In some countries, tax is included in the product price while in others, it's added at checkout. Make sure your customers understand when tax is added by displaying a "Sales Tax Included" or "Excluding Sales Tax" message. Go to the price and shipping settings in your site's dashboard. Enable the Show if tax is included or not toggle. Displaying shipping messages next to product prices To let customers know your shipping policy, you can either display a short message (e.g. Free Shipping) or create a message that appears in a pop-up. To display shipping info next to product prices: Go to the price and shipping settings in your site's dashboard. Enable the Show info about shipping and delivery toggle. Enter a shipping message (maximum 23 characters). This is the text customers see next to product prices. (Optional) Link the message to a pop-up:Select the Let customers click this text to open a pop-up with more information checkbox. Enter a title. Enter the shipping and delivery information. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

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