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  • Wix Restaurants: Printing Online Orders from the Wix App | Wix Expert

    < Back Managing your business Business solutions & apps Wix Restaurants: Printing Online Orders from the Wix App Important: This article is about the new Wix Restaurants Orders app . Before you can start printing orders, make sure you have a compatible printer . Automatically print incoming restaurant orders using a thermal printer and the Wix app. Once set up, your orders print as soon as they come in when you have the app open—no tapping needed. You can choose from 3 printout templates or manually print orders as needed. Step 1 | Pair your printer Set up your thermal printer to automatically print orders. Choose how to pair your printer with your device (Bluetooth, WiFi, or Ethernet) and follow the steps. Bluetooth Turn on your printer's Bluetooth. If needed, enable pairing mode. Open the Bluetooth settings on your mobile device/tablet and pair it with your printer. Note: Allow location and nearby devices discovery permissions on your device. WiFi and Ethernet Follow the printer manufacturer's instructions to connect your printer to the same network as your device. Tip: If you encounter any issues with printing, check out these troubleshooting steps . If you're having trouble with pairing, contact the printer manufacturer's support. Step 2 | Connect your printer to the Wix app After pairing your printer, connect it to the Wix app for auto-printing. To connect the printer to the Wix app: Access your online ordering settings in the Wix app: Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales . Tap Restaurant Orders (New) . Tap the More Actions icon at the top right. Select Manage settings . Connect your printer to the app: Tap Thermal printing under Printing . Tap Get Started . Follow the prompts and verify the selected printer. To select a different printer, tap another option from the list. (Optional) Verify the printer is connected by tapping Print Test Order to print a test receipt. Tap Done . What's next? Once connected, your printer automatically prints incoming orders. Keep the app open for auto-printing. The Online Orders page stays active even if you’re idle. Step 3 | Customize your printer settings After connecting your printer, choose how your receipts look and how many copies to print. The printout template you select applies to all thermal-printed orders. To customize printer settings: Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales . Tap Restaurant Orders (New) . Tap the More Actions icon at the top right. Select Manage settings . Select your printout template under Select template : Detailed: Includes all order details, including customer info, fulfillment details, payment status, and menu items. Kitchen: Includes only menu items, quantities, and special instructions. Ideal for kitchen staff. Delivery: Focuses on customer details, delivery address, contact info, payment status, and menu items. Ideal for coordinating deliveries. Tip: Click Preview to preview a printout receipt. Set the number of copies for each order by clicking the + icon next to Number of copies . You can print 1-10 copies of each order. FAQs Click a question below to learn more about printing online orders from the Wix app. How many printers can I connect? You can connect one printer to one device (tablet or mobile phone). How do I turn off auto-printing? Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales . Tap Restaurant Orders (New) . Tap the More Actions icon at the top right. Select Manage settings . Tap Thermal printer . Tap to disable the Auto print new orders toggle. How do I print an order manually from the status view? Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales . Tap Restaurant Orders (New) . Tap More Actions icon on the relevant order. Tap Print order . Select your printer. Select a printout template: Detailed , Kitchen , or Delivery . How do I change the printout template for receipts? Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales . Tap Restaurant Orders (New) . Tap the More Actions icon at the top right. Select Manage settings . Tap Thermal printer . Under Select template , choose an option: Detailed: Includes all order details, including customer info, fulfillment details, payment status, and menu items. Kitchen: Includes only menu items, quantities, and special instructions. Ideal for kitchen staff. Delivery: Focuses on customer details, delivery address, contact info, payment status, and menu items. Ideal for coordinating deliveries. Tip: Click Preview to preview a printout receipt. Note: The template you select applies to all thermal-printed orders. What does a thermal-printed order look like? Here’s an example of an order printed with a thermal printer: How do I solve printing issues? If you're having trouble printing orders, check out troubleshooting thermal printing of online orders to solve common issues. Previous Next Need An AI Run Website? Contact Us Today! Submit

  • Updating Your Invoices for Wix Services | Wix Expert

    < Back Billing & premium subscriptions Invoices for Wix services Updating Your Invoices for Wix Services You can update the invoice details for any of your Wix subscriptions in the Billing History section of your account. The changes you make apply to both current and future invoices for Wix services. Important: You can make changes to any of the fields (address, country, tax ID etc.) These changes will apply to all future invoices. However, for legal reasons and depending on local tax laws, some changes only apply to future invoices and will not appear on your current invoices: All countries: Country cannot be changed. European Union: VAT ID and Country cannot be changed. United States: Postal Code, State and Country cannot be changed. Singapore: GST and Country cannot be changed. Updating your invoice details Edit the invoice details for any of the premium subscriptions in your Wix account. Note: Updating your invoice details also updates the details of the payment method associated with your subscription. Your changes will apply to any other Wix subscriptions which use the same payment method. Learn more about managing your payment methods for Wix services . To update your invoice details: Go to Billing History in your Wix account. Click the More Actions icon next to the subscription you want to update the invoice for. Click Update invoice details . Enter your new details in the relevant fields and click Save . FAQs Click a question below to learn more about updating your invoices for Wix services. Can I update my details for past invoices? No, for legal reasons it is not possible to update invoice details for past invoices. However, you can update your information to ensure it is included in future invoices. Can I update my invoice details for multiple subscriptions at once? No, invoice details need to be updated individually for each subscription in the Billing History section of your Wix account. Can I add a custom field to my invoices? Currently, it is not possible to add custom fields to invoices. You can add additional information (like a company registration number) in the "Company Name" field instead, when updating your invoice details. Previous Next Need An AI Run Website? Contact Us Today! Submit

  • CMS: Adding and Setting Up a Dataset | Wix Expert

    < Back Advanced features CMS CMS: Adding and Setting Up a Dataset A dataset serves as the bridge that connects elements on your page to the content in your CMS (Content Management System) collection. Use datasets to create a two-way connection for displaying collection content, storing user input values in your collection, or both. You can control which items appear, the order in which they display, and how many can load at a time from your dataset settings. This article walks you through adding and setting up a dataset first, then connecting page elements to it. Alternatively, you can create the dataset when connecting supported elements to your collection . Before you begin: Make sure to add the CMS to your site if you haven't already. Step 1 | Add a dataset In your editor, go to the page in which you want to connect elements to a CMS collection and add a dataset. If you want to use the dataset to collect visitor submissions, choose the form dataset. Wix Editor Go to your editor and navigate to the relevant page. Click CMS on the left. Click Add Content Elements . Click the dataset type you want to add: Dataset: Add a dataset to connect page elements so they can display content from your collection. By default, this dataset is set to 'Read' mode . Form dataset: Add a dataset configured to accept form submissions from site visitors. By default, this dataset is set to 'Write' mode . Studio Editor Go to your editor and navigate to the relevant page. Click CMS on the left. Click Add Content Elements . Click the dataset type you want to add: Dataset: Add a dataset to connect page elements so they can display content from your collection. By default, this dataset is set to 'Read' mode . Form dataset: Add a dataset configured to accept form submissions from site visitors. By default, this dataset is set to 'Write' mode . Step 2 | Connect the dataset to a collection Choose which collection you want to connect your dataset to. You will use this collection to either display content on your page elements, capture visitor inputs, or both. Wix Editor Click the Choose a collection drop-down and select the collection you want to connect. Tip: Select Create Collection to create a new collection . (Optional) Click the Dataset name field to edit the name of the dataset. Click Create . Studio Editor Click the Choose a collection drop-down and select the collection you want to connect. Tip: Select Create Collection to create a new collection .. (Optional) Click the Dataset name field to edit the name of the dataset. Click Create . Step 3 | Edit the dataset settings Adjust your dataset settings to fine-tune how the connected collection content interacts with the page elements you'll connect to the dataset. Start by setting permissions to control who can view or modify content on your live site. Choose the dataset mode to determine if it can read, write, or do both. Edit the maximum items per load and configure performance settings for optimal loading. You can also add filters and sorts to manage which items display, and in what order. Wix Editor (Optional) Click the permission type next to Permissions to determine who can view, add, update, or delete the collection's content. (Optional) Click the Dataset name field if you need to edit the name of the dataset. (Velo only) Click the Dataset ID field to edit the ID used to identify the dataset in your page's code. Click the Dataset mode drop-down and select the relevant option: Read: Connected elements can read and display content from your collection. The elements cannot modify the collection content. Write: Connected elements cannot display content from the collection. Input elements can add content to the collection but cannot modify the collection's existing content. Read & Write: Connected elements can display content from your collection. Input elements can add or edit content in your collection. Edit the Items per load field to set the maximum number of items that can load at a time . (Coding only) Select the relevant checkboxes under Performance : Fetch after the page loads: The dataset's data is fetched only after the rest of the page has finished loading. This means the initial rendering of the page will not be blocked by this dataset, making the page load faster. We recommend this option when elements displaying the data are not initially visible. For example, if they require scrolling into view or opening a section. Fetch pages using cursors: The dataset will load initial and subsequent data using sequential cursors. This makes data loading faster at the expense of only allowing navigation between next and previous pages of data. Navigating between different pages with a pagination bar or 'Next/Previous page' dataset actions is not available with this option. Fetch only connected fields: The dataset loads only the fields that are connected to the elements on the page. Disconnected fields and collection data accessed by code are excluded, which can significantly enhance performance by reducing unnecessary data fetching. This setting is particularly useful for optimizing load times, especially on pages with complex datasets. (Optional) Click + Add Filter to add a dataset filter that includes or excludes certain items from displaying in the dataset's connected elements. (Optional) Add a dataset sort to control the order in which the connected items display. Choose how you want to sort the items: Sort by field value: Click Add new sort in the Sort section. Tip: To edit an existing sort condition, hover over it, click the More Actions icon and select Edit . Click the Field drop-down and select the field you want to sort. Click the Order drop-down and choose the order in which you want the content to appear. Click Add Sort . Sort by random order: Click Other in the Sort section. Enable the Random order toggle. Tip: Alternatively, you can display items in the same order as they appear in your collection view by enabling 'Mirror on Site' . If you've enabled 'Mirror on Site', you can add sorts to the dataset to override the order used in your collection. (Optional) Enable the Show on all pages toggle under Advanced Settings to use the dataset globally across all site pages. This allows you to connect elements in your header or footer to your CMS collection. Note: Adding many global datasets may slow your site's performance. Studio Editor (Optional) Click the permission type next to Permissions to determine who can view, add, update, or delete the collection's content. (Optional) Click the Dataset name field if you need to edit the name of the dataset. (Velo only) Click the Dataset ID field to edit the ID used to identify the dataset in your page's code. Click the Dataset mode drop-down and select the relevant option: Read: Connected elements can read and display content from your collection. The elements cannot modify the collection content. Write: Connected elements cannot display content from the collection. Input elements can add content to the collection but cannot modify the collection's existing content. Read & Write: Connected elements can display content from your collection. Input elements can add or edit content in your collection. Edit the Items per load field to set the maximum number of items that can load at a time . (Coding only) Select the relevant checkboxes under Performance : Fetch after the page loads: The dataset's data is fetched only after the rest of the page has finished loading. This means the initial rendering of the page will not be blocked by this dataset, making the page load faster. We recommend this option when elements displaying the data are not initially visible. For example, if they require scrolling into view or opening a section. Fetch pages using cursors: The dataset will load initial and subsequent data using sequential cursors. This makes data loading faster at the expense of only allowing navigation between next and previous pages of data. Navigating between different pages with a pagination bar or 'Next/Previous page' dataset actions is not available with this option. Fetch only connected fields: The dataset loads only the fields that are connected to the elements on the page. Disconnected fields and collection data accessed by code are excluded, which can significantly enhance performance by reducing unnecessary data fetching. This setting is particularly useful for optimizing load times, especially on pages with complex datasets. (Optional) Click + Add Filter to add a dataset filter that includes or excludes certain items from displaying in the dataset's connected elements. (Optional) Add a dataset sort to control the order in which the connected items display. Choose how you want to sort the items: Sort by field value: Click Add new sort in the Sort section. Tip: To edit an existing sort condition, hover over it, click the More Actions icon and select Edit . Click the Field drop-down and select the field you want to sort. Click the Order drop-down and choose the order in which you want the content to appear. Click Add Sort . Sort by random order: Click Other in the Sort section. Enable the Random order toggle. Tip: Alternatively, you can display items in the same order as they appear in your collection view by enabling 'Mirror on Site' . If you've enabled 'Mirror on Site', you can add sorts to the dataset to override the order used in your collection. Note: Currently, in the Studio Editor, it is not possible set datasets to show on all pages. This would allow you to connect global sections, such as the header or footer, to CMS collection content. If you would like to see this feature in the future, click here and vote for it . Step 4 | Connect page elements to the dataset Now it's time to connect the page elements to your dataset so they can read or write content. You'll see different connection options depending on the element you connect. If you're connecting an image or a button, you can choose click actions to determine what happens when visitors click them (e.g. 'Load More', 'Submit', 'Next item'). Wix Editor In your editor, select the element you want to connect to the dataset. Click the Connect to CMS icon . Click the Choose a dataset drop-down and select the dataset you want to connect. Click the relevant drop-down menus under Connections and choose the collection fields or dataset actions you want to connect to each part of the element. The connection options vary depending on the type of element you connect . Click Preview to test your CMS connections. Click Publish if you are ready to make the changes go live. Studio Editor In your editor, select the element you want to connect to the dataset. Click the Connect to CMS icon . Click the Choose a dataset drop-down and select the dataset you want to connect. Click the relevant drop-down menus under Connections and choose the collection fields or dataset actions you want to connect to each part of the element. The connection options vary depending on the type of element you connect . Click the Preview icon at the top right to test your CMS connections. Click Publish if you are ready to make the changes go live. FAQs Click a question below to learn more about setting up datasets. How do I control how much content appears in repeaters and galleries? For repeaters and galleries linked to datasets, the Items per load dataset field controls how much content can load at a time. This is also the maximum items that load when visitors click 'Load More' buttons, 'Next/Previous Page' buttons, and pagination bars (Wix Editor only). Learn more about: Displaying collection content in repeaters . Displaying collection content in galleries . Can my dataset display content from different collections? Yes. You can use reference fields to associate an item in one collection with an item in another collection. For example, in a "Songs" collection you could reference a field from another "Artists" collection to display both the artist and the song title in the dataset's connected element. Learn more about using reference fields in your collections . Can I connect text elements to show the total items in a collection? Yes. You can connect text elements to the dataset item count to display the total number of items in the collection. If you filter out items in the dataset settings, these items don't count towards the total. For example, if your collection has 10 items and the dataset filter excludes 2 items, the dataset item count is 8 since 10-2=8. The same concept applies if you have input elements that allow site visitors to filter the content they see. When visitors use the filters to exclude items, the item count changes to reflect the new total items retrieved by the dataset. Can I control the order in which the items display on my live site from my collection? Yes. You can enable the " Mirror on Site " feature to apply the order of your collection view to connected site elements. Keep in mind that any sorts added to datasets override the order set in the mirrored collection view. How do I link buttons or images to an item's dynamic item page? Connect buttons or images to the dataset to link them to an item's dedicated dynamic item page. Click the relevant button or image and select the Connect to CMS icon . Then connect the element to the relevant dataset and select the relevant dynamic item page from the Click action connects to drop-down (use the Link connects to drop-down for images). Learn more about linking buttons to dynamic pages . How do I create a 'Load More' button? 'Load More' buttons allow visitors to click to load more items in repeaters or galleries connected to datasets. The total maximum items that can load at a time is determined by the Items per load field in the dataset settings. You can set this field to show up to 1,000 items at a time. To create a 'Load More' button, add a button or image, connect it to the dataset and set the element's click action to Load more . Learn how to add a 'Load More' button to a: Repeater on a dynamic list page. Gallery on a dynamic list page. Note: If you connect a pro gallery to your collection's 'Media Gallery' field type , you can use the gallery's built-in 'Load More' button to restrict the number of images or videos displayed on the page. For directions, see the question below titled: Why doesn't my pro gallery's 'Load More' button respond to the dataset settings? Why doesn't my pro gallery's 'Load More' button respond to the dataset settings? The pro gallery has a built-in 'Load More' button that can restrict the number of media items displayed in the gallery. If you enable this 'Load More' button in the gallery's layout settings, it uses these settings to determine when to appear and how many more images load. With the gallery's built-in 'Load More' button, the dataset's Items per load setting determines the aggregate total maximum items that can load in the gallery. However, it no longer determines how many items initially load in the gallery or how many additional items load when visitors click this 'Load More' button. Consider the type of collection field your gallery connects to when deciding which 'Load More' button to use: Image field type: If your gallery connects to an image field used to display only 1 image per collection item, create a 'Load More' button that connects to the dataset. View the steps in the FAQ above to learn how. Media gallery field type: If your gallery connects to a media gallery field used to display several images per collection item, use the gallery's built-in 'Load More' button. Learn how to enable the 'Load More' button in the pro gallery's custom layout settings . Can I add 'Next' and 'Previous' buttons for visitors to cycle through items? Yes, you can create navigational buttons or images visitors can click to browse other collection items. To create 'Next' and 'Previous' buttons: Add buttons or images and connect them to the same dataset that connects to the page elements displaying your collection items. In the dataset settings, connect the dataset action according to the type of page: Dynamic list pages: Set the Click action connects to field to Next page or Previous page . When visitors click the buttons, the next or previous 'page' of items loads in the connected repeater or gallery. The Items per load field determines the maximum items per 'page'. Dynamic item pages: Set the Click action connects to field to Next dynamic page or Previous dynamic page . When visitors click the buttons, they navigate to the next or previous item's version of the page at the item's dedicated dynamic URL . Static pages: Set the dataset's Click action connects to field to Next item or Previous item . When visitors click the buttons, the dataset's connected elements change to reflect the next or previous item retrieved by the dataset. Learn more about the various click actions you can set for buttons and images . Can I add a pagination bar to repeaters and galleries? Yes, you can add a pagination bar to give visitors a way to navigate to different 'pages' of items on your dynamic list page. Add a pagination bar and connect it to the same dataset that your repeater or gallery connects to. Then adjust the Items per load field to set the maximum items that appear in each 'page' of items. What does enabling the 'Random order' toggle do? When you turn on the Random order toggle, your collection items are displayed in a randomized order within connected site elements like repeaters or galleries. The exact way the order is generated depends on your page's caching settings: If site caching is enabled: The randomized order is created when your site page is first cached. All visitors see the same random order until your collection content changes or the cache is refreshed. The order only updates after you update your collection (such as adding or removing an item) or when the cache is cleared. For example: If you’re running a featured products gallery, every visitor sees the same shuffled product lineup until you add new products or update your collection. If site caching is disabled: A new random order is generated each time someone visits or reloads the page. Every visitor may see a different item order on every visit or refresh. For example: A testimonial section will display customer quotes in a fresh, randomized order every time a visitor lands on the page or reloads it. Learn how to turn on or off caching for your site pages . Previous Next Need An AI Run Website? Contact Us Today! Submit

  • Transferring a Premium Site to Another Wix Account | Wix Expert

    < Back Billing & premium subscriptions Upgrading to a Premium plan Transferring a Premium Site to Another Wix Account You can transfer ownership of a premium site to another Wix account. When transferring, you can also transfer the site's domain and any associated Google Workspace business email. Transferring a premium site to another Wix account To transfer a premium site, you need the email address of the person you want to transfer the site to. After you start the transfer process, they'll receive a confirmation email which they need to accept to complete the process. Before you begin: Once you transfer the site, the site ownership is transferred to the new owner. Your payment information is not transferred, and the new site owner will manage all future subscription payments. If you want to continue to manage subscription payments you can add someone as a collaborator instead of transferring ownership. Learn more about roles and permissions . Some premium subscriptions cannot be transferred. If your subscription can't be transferred, you can unassign the subscription first and then follow the steps to transfer the site. Closing your Wix account? Transferring your premium site removes its subscription from your account. Once auto-renew is off on your remaining subscriptions, you can close your account . To transfer a premium site: Go to your site's dashboard . Click the Site Actions icon at the top of the Home page. Select Transfer site . Fill out the Transfer Ownership form: Enter the email address associated with the new owner's Wix account. Choose a description of your relationship with your transferee. Enable or disable the following transfer options: Transfer site plan: Transfer the premium plan assigned to the site, along with the site, to the new owner's account. Transfer domain & business email: Move the domain and its associated mailboxes, along with the site, to the new owner's account. Note: "and business email" appears only if you purchased a Google Workspace business email from Wix. Transfer premium apps: (If applicable) The site's premium apps automatically transfer, along with the site, to the new owner's account. Select or deselect the Keep my role as Co-Owner of this site after the transfer checkbox: Selected: You remain a collaborator on the site with limited access. The new site owner can revoke your access at any time. Deselected: You are no longer able to edit or manage the site in any way. Select or deselect the Create a copy of this site and keep it in my account checkbox: Selected: A copy of the site remains in your account after the transfer takes place. Deselected: A copy of the site is not saved in your account. However, if you keep your role as Co-Owner (see step 4c) you can still edit the site. Click Continue . Review the transfer summary. Select the confirmation checkbox. Click Transfer Ownership . What's next? The new owner receives an invite email which they'll need to accept to complete the transfer. The invite expires in 3 days . Learn more about accepting transferred site ownership . You can go to Roles and Permissions in your Wix account to track and manage your transfers . FAQs Click a question below to learn more about transferring a premium site to another Wix account. Who is responsible for paying the subscriptions of the site after the transfer? If you transfer the paid subscriptions (site plan, domain, b usiness email, premium apps) along with the site, the new owner manages all future payments. What happens to my premium apps which are connected to the site I want to transfer? All premium apps connected to the site transfer automatically with the site. This includes Business Phone Number plans. How do I unassign premium products and subscriptions that can't be transferred? Some premium subscriptions cannot be transferred. If your subscription can't be transferred, go to the Premium Subscriptions section of your account and unassign it from your site. You can then transfer the site to a new owner. Can I transfer Wix Payments accounts between Wix accounts? No. It is not possible to transfer Wix Payments accounts between Wix accounts. Can I transfer a site that has Facebook ads associated with it? It is not possible to transfer a site that has Facebook ads associated with it. To cancel this service, turn off auto-renewal and wait for the service to expire. Once it's expired, you'll be able to transfer the site. Can I transfer a site that has Google Ads associated with it? It is not possible to transfer Google Ads campaigns or to unassign them from your site. Can I transfer my site to more than one account? You can only transfer site ownership to one user at a time. If you initiate a second transfer before the first has ended, the first one will be canceled. What happens if I transfer my premium site during my 14 day trial period? Once you transfer a premium site to another Wix account, you forfeit the 14 day trial period. It is not possible to receive a refund for a transferred premium site. If I keep my role as Co-Owner of a site, what permissions do I have? A Co-Owner has permission to manage, edit, and publish sites. They can manage billing, invite people to collaborate and manage groups. A Co-Owner also has the same permissions as a Payments Admin. Learn more about roles and permissions . Do Wix Email Marketing campaigns transfer to the new account? Email campaigns transfer to the new account and also remain in the old account. Note: Statistics are not transferred when transferring the site. If you have already transferred, the statistics will not be available anymore when you transfer back to the original account. What happens if I have Wix Stores connected to my site? If you are using Wix Stores, all products, categories, and settings are transferred to the new account. Note: If you use Avalara to calculate tax, your Avalara account will remain connected to your site. The new site owner will be able to sign in to the Avalara account using the same username and password as before. After transferring my site, is my blog affected? After you transfer a site, editing existing blog posts will not be possible. You can, however, edit new posts. You will also still be able to turn commenting on and off for existing posts, feature existing posts, and delete posts created before the transfer. Note: Though blog posts will appear on your live site, they will not appear in the Post Manager. What happens to my site contacts when I transfer my site to a new account? All site contacts are transferred to the new account and are removed from the old account. Please note that Wix Payments accounts cannot be transferred. If you have recurring payments from your contacts - such as pricing plans or product subscriptions - processed through Wix Payments, the subscription payments will continue under the original Wix Payments account. To transfer the payments to a new Wix Payments account, your contact needs to cancel their existing subscription and re-subscribe once you've set up a new Wix Payments account. If you process your payments through a third-party payment provider , you'll need to check with your provider about the status of your recurring payments. What happens to my site members' access to member-only pages? If you have members-only pages , your site members transfer to the new account and are removed from the old account. What happens to my file uploads (images, videos, etc.) if I transfer my site to another account? Your site media is associated with the Wix site. If you transfer a site to another account, your uploads appear on the live site and in the Media Manager of the new account. What happens to my components in Velo when I transfer a site? All elements are transferred except for secrets stored in your Secrets Manager . Can I transfer a purchased logo to another account? No. It is not possible to transfer a purchased logo to another account. If this is something you would like to see offered in future, you can vote for this feature . I took over an account as a legacy contact. Can I transfer its premium sites? Yes. Once Wix approves your request, ownership of the account transfers to you, along with its premium subscriptions, so you can transfer its premium sites with the steps above. The person receiving the site then needs to accept the transfer . Tip: Find out what a legacy contact needs to request an account . Previous Next Need An AI Run Website? Contact Us Today! Submit

  • Switching from the Old Instagram Feed App to the New Instagram Feed App | Wix Expert

    < Back Managing your business Business solutions & apps Switching from the Old Instagram Feed App to the New Instagram Feed App The new Instagram Feed app by Wix offers several improvements over the old version. There are 3 key reasons to make the switch: More customization options : The new app offers more advanced design options, giving you full control of the layout and appearance of your feed. Real-time updates : Unlike the older version, which had limited update intervals, the new app provides faster refresh rates, showing updates in real-time. Display multiple feeds: The new app lets you connect multiple Instagram feeds, making it easier to display content from different accounts or categories, which was not possible with the older version. If you have the old version of the Instagram Feed app, you can switch over to the new app directly from the editor. To switch to the new Instagram Feed app: Click the Instagram Feed app in your editor. Click Settings . Click Try It Now. Previous Next Need An AI Run Website? Contact Us Today! Submit

  • Wix Gift Cards: Adding and Setting Up Gift Cards | Wix Expert

    < Back Managing your business Discounts, gift cards, & incentives Wix Gift Cards: Adding and Setting Up Gift Cards Important: Gift cards are currently available for Wix Stores, Wix Bookings, Wix Restaurants Orders (New), and Wix Events. Increase sales and boost your brand by selling digital gift cards. They're a great way to get new customers and keep existing customers coming back again and again. If you sell any e-commerce products, you can add gift cards as an additional purchasing option. Start by setting up your Wix Gift Cards in the dashboard - add the name, amounts, expiration policy, and customize the recipient email. Then, go to your editor to design the gift card page so it matches your site’s style. When you're ready, publish your site to let customers start buying gift cards. Before you begin: Make sure to set your site currency before selling any gift cards. Switching currencies will prevent recipients with cards purchased in the old currency from redeeming them. Gift card use is subject to local laws. Be sure to follow local regulations. Video tutorial Watch the video walkthrough or read the full article below. Step 1 | Add Wix Gift Cards To get started, add the Wix Gift Cards app to your site from the Wix App Market. Some Wix apps (e.g. Wix Stores, Wix Bookings) automatically add the Gift Cards tab to your dashboard under the Catalog tab – in this case, you just need to activate the app. Click an option below to learn more. Add the app from the App Market Go to the Wix Gift Cards app in the Wix App Market. Click Add to Site . Activate the app Go to Gift Cards in your site's dashboard. Click Add Gift Card to Site . What's next? The editor will open in a new browser tab with a new Gift Card page. This page is not visible to site visitors until you publish. Step 2 | Customize your gift card settings Your gift card comes already set up with a default gift card name, description, gift card amounts, a default expiration setting, and the following default gift card image: You can customize any of these settings in your dashboard. To customize your gift card settings: Go to Gift Cards in your site's dashboard. Click Edit Gift Card . Edit the gift card name and description. Change the image: Hover over the image and click the More Actions icon at the top right corner. Select Change image . Upload a gift card image and click Add to Page . Tip: You can use Wix Logo Maker to help design a gift card image. Choose how you want customers to purchase gift cards: Give customers set amounts to choose from: Edit the preset gift card amounts that customers can purchase. Type the amount you want to add. Tip: Type a comma after each entry. Click the x next to any amount you want to remove. Let customers enter their own custom amount: Allow customers to enter a custom amount. (Optional) Enter a minimum and maximum amount. Sell gift cards at discounted prices . Set an expiration policy: They never expire: The gift card has no expiration date. [x] months from the date of purchase: Enter the number of months the card can be used before it expires. Important: Laws in some regions do not permit expiration dates for gift cards. Make sure to check your local regulations. Click Save . Step 3 | Customize the email sent to gift card recipients When a customer purchases and sends a gift card, the recipient receives an email letting them know about it. This email includes important information such as their unique gift card code, amount, and expiration date. You can customize the look of this email to align with your brand and site's design. Learn how to customize the email template. Step 4 | Customize your site's gift card page Now head over to your editor to set up the gift card page. The gift card page is where customers can purchase gift cards. You can customize the design of the page, such as font and colors, and also choose which functions to enable for customers, like adding a delivery date or direct purchase option. Learn how to customize the gift card page. Step 5 | Publish your site When you're ready to start selling gift cards, publish your site so customers can access the gift card page. Important: The option to enter a gift card code at checkout is automatically enabled. If you decide in the future to stop selling gift cards, do not disable the Gift cards toggle in your Checkout Settings . This action will prevent gift card holders from redeeming their cards and may be illegal in some regions. FAQs Click a question to learn more about Wix Gift Cards. How do customers purchase my gift cards? A customer visiting your site can view the card on the gift card page. They select an amount, enter the recipient's details, set when they want the card delivered, and pay. After completing checkout, the customer receives email confirmation about the purchase. Tip: Customers can also buy gift cards for themselves. How do recipients redeem gift cards at checkout? To redeem the card, the recipient heads over to your business and finds items to purchase. During payment, they click Redeem a gift card and enter their unique gift card code. Can customers use gift cards to purchase subscriptions (e.g. pricing plans)? No, it's not currently possible to purchase pricing plans or product subscriptions with Wix gift cards (e.g. for Wix Bookings services or Wix Events memberships). Can the Wix gift card be redeemed in a brick and mortar business location? If you use a Wix POS Register system in your store, customers can redeem gift cards there. In all other cases, customers cannot redeem gift cards offline. Can I manually create a gift card without requiring a customer to purchase it? Yes, you can issue a gift card to any contact or recipient from your dashboard. Learn how to issue gift cards yourself. What happens if the order total is more than the remaining gift card value? If the sale is worth more than the value of the card, customers can pay for the remaining cost using your other payment methods. What happens if the order total is less than the gift card value? Any amount left over after making a purchase can be used in future purchases. For example, if a customer has a $100 gift card and spends $25, they can use the remaining $75 in future when shopping on your site. Can gift card holders check their balance? Currently, it is not possible for recipients to check their gift card balance. How do I view gift card sales? When a customer purchases a gift card, the purchase appears in the Gift Card Sales tab and Orders tab in your site's dashboard. Then, when the gift card recipient pays using the card, you'll see that order in the Orders tab. Wix Stores orders need to be fulfilled like any regular order. How do I stop selling new gift cards? To stop selling new gift cards, hide the Gift Card page in your editor. How are gift card sales calculated in Wix Analytics? For the purposes of tracking revenue in Wix Analytics pages, the initial gift card purchase is calculated as revenue. Later, when the card is redeemed, the sale is not included as part of your revenue. In other words, if you sell a $100 card in January, this counts as January revenue. However, if that same card is redeemed in June, it does not count towards your June revenue. Previous Next Need An AI Run Website? Contact Us Today! Submit

  • CMS: Adding the Digital Asset Field Type | Wix Expert

    < Back Advanced features CMS CMS: Adding the Digital Asset Field Type Use the 'Digital asset' field type when you want to sell a secured digital file — such as an eBook, template, music file, or software download — from a catalog collection . The field stores one file per item and, when mapped as the digital file for sale, delivers it automatically to customers after purchase. Important: The 'Digital asset' field type is only intended for catalog collections and cannot connect to page elements. To store a file as part of regular CMS content or display it on a page, use a 'Document' field type instead. Adding a 'Digital asset' field The 'Digital asset' field type is for catalog collections only — it's how you attach a secured file to items for customers to receive after purchase. When you create or convert a collection to a catalog collection, you can add one 'Digital asset' field. You can add more later, but only one can be the file customers receive at any time. To add a 'Digital asset' field to your collection: Go to CMS in your site's dashboard. Alternatively, you can click CMS in your editor , then click Your Collections . Click the relevant collection. Click Manage Fields . Click + Add Field . Under Media , select the Digital asset field type and click Choose Field Type . Enter the Field name . (If needed) Edit the Field ID used in your site's code. This cannot be changed later. (Optional) Enter text in the Help text (optional) field that will appear in a tooltip at the top of the field in your collection view. Click Save . Hover over the relevant cell under your new 'Digital asset' field and click the Plus icon . Upload or select the relevant file and click Add to Item . Repeat steps 10-11 to add digital files for each item that needs one. Changing which 'Digital asset' field customers receive A 'Digital asset' field is only sent to customers after purchase when it's mapped as the digital file for sale. If your collection has more than one 'Digital asset' field, only one can be mapped for delivery at a time. The others remain in the collection but aren't part of the purchase flow. To change which 'Digital asset' field customers receive: Go to the relevant catalog collection: Go to CMS in your site's dashboard. Alternatively, you can click CMS in your editor , then click Your Collections . Click the relevant collection. Click the More Actions dropdown at the top right and select Edit catalog fields . Click + Add catalog field and select Digital file . Click the Digital file dropdown and select the 'Digital asset' field you want to use. Tip: Select + Add field if you need to add a new 'Digital asset' field. Click Set Fields . FAQs Click below to learn more about the 'Digital asset' field type. What file types and sizes are supported for digital assets? Digital asset files follow Wix media upload rules. Check the supported file types and file size limits in Wix Media: Supported Media File Types and File Sizes . Tip: If you want to deliver multiple files in one purchase, combine them into a single file before uploading. What are the main limitations of the Digital asset field? The 'Digital asset' field has a few important limitations to keep in mind: It does not connect directly to page elements. You can map only 1 'Digital asset' field as the digital file for sale in each catalog collection. You cannot create default values for the 'Digital asset' field type. Can I delete a 'Digital asset' field? You can delete a 'Digital asset' field if it isn't mapped as the digital file for sale. If it is mapped, the Delete option is unavailable. To delete it, first go to More Actions > Edit catalog fields and map a different field as the digital file for sale, or remove the mapping. Then you can delete the field. Can I change a 'Digital asset' field to another field type later? No, it is not possible to change a digital asset field to another type of field. What kinds of items can I sell with a 'Digital asset' field? You can use the field for items like eBooks, guides, templates, music files, software files, artwork downloads, or bundled files in an archive format. The exact file types and sizes depend on Wix media upload support . How is the 'Digital asset' field different from a 'Document' field? A 'Document' field is used to store a file as part of regular CMS content. A 'Digital asset' field is used to store a file that is meant to be delivered after purchase. Use a 'Document' field when you want to connect or manage a normal file as part of your content. Use a 'Digital asset' field when you want to sell a secured file from a catalog collection. Previous Next Need An AI Run Website? Contact Us Today! Submit

  • Third-Party App: Mailchimp Integration by PoCo | Wix Expert

    < Back Managing your business Business solutions & apps Third-Party App: Mailchimp Integration by PoCo Mailchimp Integration by PoCo offers a simple yet deep integration of your website with Mailchimp. Connect your store to unlock features that can help you increase revenue and drive conversion. Important: To use this integration, you need to have a Premium Plan and a connected domain . This app is only available in English. Features and benefits include: Use a pop-up to collect newsletter subscribers Order and contact information sent to Mailchimp to allow for advanced email segmenting and Win-Back emails Cart information sent to Mailchimp to allow for cart abandonment emails Collect name + birthday information Check out the Mailchimp Integration app by PoCo to get started. For question and comments, contact PoCo directly: Email: wix@presto-changeo.com Website: https://www.presto-changeo.com/ Previous Next Need An AI Run Website? Contact Us Today! Submit

  • Wix Mobile Apps: Managing Your App's Screens | Wix Expert

    < Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Managing Your App's Screens Similar to how your site is made up of pages, your member app (e.g. Spaces by Wix, Fit by Wix app) is made up of screens. Each screen in your app serves a unique function, allowing your app members to interact with you and your business. Note: Your screens also make up your navigation menu. Learn how to customize your navigation menu by reordering, adding, or removing screens. Control who can view each screen in your member apps by setting screen permissions . Choose to show a locked message or hide screens from members without access. Adding new screens to your app Your app comes with a few default screens depending on what business apps you have on your site. You can add additional screens to expand your app's functionality. You can choose to include or exclude these screens from your navigation menu. Dashboard Go to Mobile App in your site's dashboard. Click the relevant tab (e.g. Spaces by Wix app , Your own mobile app ). Click Edit Mobile App . Click Screens on the left. Choose where to add the new screen: Screens in navigation: Click + Add next to Screens in navigation to add the new screen to the navigation menu. Screens not in navigation: Click + Add next to Screens not in navigation to add the new screen and keep it hidden from the menu. You can add it to your app's menu later, if needed. Type a name for the screen and press Enter on your keyboard. Click Save & Publish at the top right. Tip: To reorder screens that appear in the navigation menu, click and drag the screens up or down the list. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap Screens from the bottom menu. Tap Add New Screen at the bottom. Enter a name for the screen. (Optional) Enable the Hide screen from navigation toggle to exclude the new screen from your menu. You can disable it again later when / if you want the screen to appear in the menu. Tap Save . Wix Studio app Go to your site in the Wix Studio app. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap Screens from the bottom menu. Tap Add New Screen at the bottom. Enter a name for the screen. (Optional) Enable the Hide screen from navigation toggle to exclude the new screen from your menu. You can disable it again later when / if you want the screen to appear in the menu. Tap Save . Renaming a screen You can edit the name of a screen to change how it appears on your navigation menu. Dashboard Go to Mobile App in your site's dashboard. Click the relevant tab (e.g. Spaces by Wix app , Your own mobile app ). Click Edit Mobile App . Click Screens on the left. Hover over the screen you want to rename and click the More Actions icon . Select Rename . Type a name for the screen and press Enter on your keyboard. Click Save & Publish at the top right. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap Screens from the bottom menu. Tap the More Actions icon next to the screen you want to rename. Tap Edit screen name . Enter a new name for the screen. Tap Save . Wix Studio app Go to your site in the Wix Studio app. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap Screens from the bottom menu. Tap the More Actions icon next to the screen you want to rename. Tap Edit screen name . Enter a new name for the screen. Tap Save . Deleting a screen Remove screens from your app if you no longer need them. Tip: Deleting a screen also deletes all elements on the screen. If you prefer not to delete the screen entirely, you can hide it from your navigation menu . Dashboard Go to Mobile App in your site's dashboard. Click the relevant tab (e.g. Spaces by Wix app , Your own mobile app ). Click Edit Mobile App . Click Screens on the left. Hover over the screen you want to remove and click the More Actions icon . Click Delete . Click Delete to confirm. Wix app Go to your site in the Wix Studio app. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap Screens from the bottom menu. Tap the More Actions icon next to the screen you want to delete. Tap Delete . Wix Studio app Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Switch to editing a different mobile app: Tap the mobile app name at the top. Tap the relevant mobile app. Tip: If you want to edit a different mobile app (e.g. Fit by Wix), choose the app as your preferred mobile app . Tap Edit . Tap Screens from the bottom menu. Tap the More Actions icon next to the screen you want to delete. Tap Delete . Previous Next Need An AI Run Website? Contact Us Today! Submit

  • Wix Forms: Saving Your Form Data to Your Contacts | Wix Expert

    < Back Managing your business Managing your customers Wix Forms: Saving Your Form Data to Your Contacts When someone fills out a form on your site, a contact is created in your Contact List . With old Wix Forms, some of the submission data is automatically saved but some you need to manually save. If you want data from a specific field in your form to show in your contacts, you must match it with a field in your contact list. Notes: This article refers to the old Wix Forms. In the new Wix Forms, all data for contact fields , including custom contact fields created in Contacts, are automatically saved to your Contact List. It is not possible to save data from non-contact fields to contacts. Saving form fields to your contact list Select which form fields to save to your contacts, by matching them to fields in your contact list. You can match all form fields at once, to easily view in one place which fields are connected. Alternatively, you can save individual form fields. To save form fields: Click the form in your editor. Choose what to do: Match all form fields Click Form Settings . Click the Contacts tab. Click Choose Fields. Click the drop-down next to each form field and select the relevant contact field. Note: For form fields you don't need to save, select Don't Save . For form fields that don't have an existing match, select Create field and type in a name for a new custom field. Click Save . Match individual form fields Click the field in your form you want to save to your contacts. Click the Settings icon . Click the drop-down under Save Field Data to Contacts. Select a field to connect this form field to. Note: For form fields you don't need to save, select Don't Save . For form fields that don't have an existing match, select Create field and type in a name for a new custom field. Adding a custom field to your form If you add a custom field to your Contacts and want to collect this information from your visitors (such as age or hair color), you need to add the relevant field to your form. To add a custom field to your form: Click the form in your editor. Click Add New Field . Click Contact Fields and scroll until you find your custom field. Click the Add icon to add it to your form. Notes: Form fields can only be saved to contact fields in a relevant format (For example: email addresses to email fields, text to text fields and numbers to number fields). Some field data cannot be saved to the Contact List. All of these fields' data can be seen in the submission tables, Inbox & email notifications. These fields are: Upload file field Signature field Anti Spam field Previous Next Need An AI Run Website? Contact Us Today! Submit

  • Using reCAPTCHA in the Wix Sign in Process | Wix Expert

    < Back Managing your account Sign in issues Using reCAPTCHA in the Wix Sign in Process Wix uses Google's reCAPTCHA tool to help protect against potential spam and other types of automated abuse. It's a short test that shows you a sequence of numbers, letters, a combination of numbers and letters, or an image. You complete the test before you log in to verify that you're a real person. For text-based tests, you must type exactly what you see in the CAPTCHA image to complete the login process. When you're done, press the enter key on your keyboard. For images, a common test is to click each part of the image in which a specific object is present. Click all relevant parts of the image to complete the test. You can also click the audio button to listen to an audio CAPTCHA option. The set of numbers is read out and you must enter the numbers you hear in the provided space. When you are done, press the enter key on your keyboard. Troubleshooting reCAPTCHA issues If you're having issues using the sign-in reCAPTCHA, try the following: Try reloading the CAPTCHA If there's an error with your CAPTCHA, you may not be able to solve it. You can try clicking the reCAPTCHA button to get a new CAPTCHA. Make sure that you enabled cookies in your browser If your browser is set to block third-party cookies, you may have trouble logging in to your Wix account. Enable cookies to make sure you can log in successfully. Learn how to enable cookies Enable cross-site tracking in your browser Cross-site tracking is a technique that websites and online services use to collect information about your browsing habits across multiple websites. They typically do this by using cookies and other tracking technologies. Follow the steps below for enabling cross-site tracking for your browser. Google Chrome: Open the Chrome browser on your computer. Click the More Actions icon in the top right. Select Settings . Select Privacy and security in the left sidebar. Select Cookies and other site data . Disable the Send a "Do not track" request with their browsing traffic toggle. Safari: Open the Safari browser on your computer. Select Safari . Select Settings . Click Privacy . Uncheck the Prevent cross-site tracking box. Mozilla Firefox: Open the Firefox browser on your computer. Click the Menu button . Select Settings . Select Privacy & Security . Click Only when Firefox is set to block known trackers . Microsoft Edge: Open the Edge browser on your computer. Select the Settings and More icon . Select Settings . Select Privacy, search, and services . Select Balanced under Tracking prevention . Make sure you're on the correct Wix login page If you previously saved Wix's login page as a bookmark on your browser, the link may be out of date. Go to Wix.com and try signing in again there. Note: If you've followed these steps still can't use reCAPTCHA to sign in to your Wix account, you can try troubleshooting general sign-in issues . Previous Next Need An AI Run Website? Contact Us Today! Submit

  • Wix Pricing Plans: Changing the Price of a Subscription | Wix Expert

    < Back Managing your business Business solutions & apps Wix Pricing Plans: Changing the Price of a Subscription Wix Pricing Plans lets you update the cost of any plan without creating a new one or disrupting active subscriptions. As your services or costs change, you can adjust a plan’s price directly from the dashboard. Choose whether the new price applies only to future subscribers or to all existing subscribers on their next renewal. Before you begin: Make sure your pricing plan has an active subscription. If you have an older version of the Pricing Plans app, make sure to update to the latest version to access subscription price changes. Changing the price of a subscription From your site’s dashboard, you can change a plan’s price and decide whether it applies only to new signups or also to existing subscribers on their next renewal. Note: Changing the price for existing subscriptions overrides all other prices. To change a price: Go to Pricing Plans in your site's dashboard. Hover over the relevant plan and click Edit . Scroll down to Plan pricing and click Change Price . Select the relevant option under The new price will apply to : New subscriptions only This option applies to new subscriptions only. Enter the New price . Select New subscriptions only . Click Change Price when done. When ready, click Save . Both new and existing subscriptions This option applies to both new and existing subscriptions. For example , existing subscriptions renew at the new price on their next billing cycle. Enter the New price . Select Both new and existing subscriptions . Select the checkbox next to I confirm the price change . Click Change Price . When ready, click Save . FAQs Click a question below to learn more about changing the price of a plan. Does changing a plan’s price affect all existing subscribers? The plan's new price affects existing subscribers only if you chose to apply the new price to both new and existing subscriptions (see step 4 of this article). In addition, the new price only affects all subscriptions if: The subscriptions don't have coupons applied. The subscription billing cycle matches plan cycle (e.g. when an existing 'Gold' plan has monthly charge, all subscriptions with monthly billing cycle will be affected). There are upcoming billing cycles after 30 days. I can't see the option to change a price. Why? The option to 'Change Price' is visible after a plan has an active subscription. Can I change the price for all plan types? No. If a free or one-time plan has active subscriptions, its pricing strategy cannot be changed. Only recurring plans allow pricing strategy changes. Previous Next Need An AI Run Website? Contact Us Today! Submit

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