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Business Email BasicsBusiness Email: An Overview < Back Business Email Basics Business Email: An Overview You can purchase a personalized Google Workspace business email from Wix. A business email is made up of a username of your choice followed by your custom domain. For example, maria@musicbymaria.com , or info@examplespa.net . Already have a business email? Check your business email page in your Wix account to see what business emails you own. Connect an email purchased elsewhere to your Wix account. Custom email addresses for every team member A business email has many benefits – it makes your business look more professional, provides a basis for your online presence, and builds trust with customers. It can also help to reinforce brand awareness when using marketing tools like Wix email marketing campaigns . Provide a personalized business email address for each team or individual team member. For example, hello@mywebsite.com for customer queries, or sales@mywebsite.com . This is a great way to help your customers know they’re communicating with the right person. It can also help team members be more productive and confident with its range of support features, including Google Smart Compose, email scheduling, built-in chat options, and real-time collaboration support. Scale up your business as you grow, by adding or removing users as needed. Learn how to create additional custom email addresses. Keep your business safe, secure and supported As well as phishing and spam protection as standard, your business email is backed up with 24/7 customer support through live chat, email, or phone. These security measures give your employees all the safety and reassurance they need to collaborate effectively on business projects. Various email delivery options Organize your growing business by setting up email routing and delivery options for your email accounts: Routing: Use the routing setting to set up inbound, outbound, and internal delivery options, tailoring them for different people and teams. Delivery actions: You can also set up delivery actions, like rejecting, quarantining, or delivering email with modifications. For example, deliver mail from unknown recipients to a catch-all address rather than bounce the messages. Learn more about email routing and delivery options at Google Workspace Admin Help. Google Workspace plans at Wix Wix has partnered with Google to offer Google Workspace plans within your Wix account. There are 3 Workspace plans to choose from, with several types of benefits to suit everyone. This means that all the features you need to succeed in your business are in one centralized platform. The Wix Google Workspace plans include access to Google Calendar and at least 30GB of inbox and Google Drive storage. You can also save files in any format online with Google Drive, set up meetings with integrated calendars, and collaborate in real-time on documents, presentations, and spreadsheets. FAQs Click a question below to learn more about business emails. How much does a business email cost? The cost of a business email depends on a few factors, including the Google Workspace plan you choose. Upgrading your site to a Premium or Studio site plan does not include a business email. Note: You do not need an active plan to purchase a business email. Does my business email work even if my site is not published at present? Yes, it still works even when your site is not published online. Your business email is connected to your domain, not your site. Can I transfer my business email out of Wix to another platform? If you want to move your business email out of Wix, you can only transfer it to Google Workspace. This action disconnects the Workspace business email from your Wix account. To do so, contact Wix Customer Care for assistance. This is an irreversible action. Once transferred to Google, you cannot repurchase the business email through Wix. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up Photo AlbumsWix Photo Albums: Removing Wix Ads from Your Photo Album < Back Setting up Photo Albums Wix Photo Albums: Removing Wix Ads from Your Photo Album You can remove the Wix ads from your photo album by upgrading your site to a Premium Plan that includes this feature (i.e. Combo Plan, Unlimited Plan or VIP Plan). Tip: Upgrading also allows you to connect a subdomain to your album. To remove the Wix ads from your album: Upgrade your site to Premium. Follow the relevant steps below: Already published your album: Click to go to your site's dashboard . Hover over the Wix Photo Albums app and click Manage Albums . Haven't yet published your album: Publish your album . If you have followed the instructions above and are still seeing Wix ads, please follow our troubleshooter . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing products and categoriesWix Stores: Applying Sale Prices to Store Products < Back Managing products and categories Wix Stores: Applying Sale Prices to Store Products You can add a sale price to any of your products. When you do, the original price appears crossed out, next to the discounted price. In this article, learn more about: Applying or removing a sale price from a single product Applying or removing a sale price from multiple products Tips: You can make sure customers notice sale items by adding a ribbon . You can also reduce prices by creating coupons or automatic discounts . Managing sale prices for a single product There are 3 ways you can add a sale price to a single product. You can add a percentage discount (e.g. 20% off), reduce the price by a set amount (e.g. $10 off), or you can enter the price that you want the product to be sold at. To add a sale to a single product: Go to Products in your site's dashboard. Select an existing product or click +New Product to add a new one. Scroll down to the Pricing section. Enable the On sale toggle. Select an option:Percentage discount : Enter the percentage and click the Percent icon . Amount discount (e.g. $20 off): Enter the discount amount and click the Amount icon . Sale price: Enter the price the product is sold at directly in the Sale price field. Click Save . Removing the discount: To end the sale and return to the regular price, click the On sale toggle to disable it. Managing percentage discounts for multiple products at once When creating discounts for multiple products at once, you can only create a percentage discount (e.g. 20% off). To add a discount to multiple products: Go to Products in your site's dashboard. Select the checkboxes next to the relevant products, or select the top checkbox. Tip: To apply a discount to a category, you can filter products by category and then select all. Click More Actions . Select Set sale price . Enter the discount percentage. Click Apply . To remove the discount: Select the relevant products, follow the steps above, and enter a 0% discount. What's next? Let customers know about your sale through an email marketing newsletter . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up shipping & fulfillmentWix Stores: Offering Delivery to Pickup Points with Boxtal < Back Setting up shipping & fulfillment Wix Stores: Offering Delivery to Pickup Points with Boxtal Let customers buy online and pick up their purchases from convenient locations nearby. With Boxtal, merchants based in France can offer delivery to 10 countries via 15 carriers including Mondial Relay, Relais Colis, and FedEx. After setup, customers in relevant regions can select one of 5 pickups points that are closest to the address they entered during checkout. When the order comes in, go to the Boxtal dashboard to purchase a shipping label. After dropping the package off at one of the carrier's pickup points, the carrier delivers the order to the pickup point the customer selected. Both you and your customer receive notifications and tracking numbers. Step 1 | Add the Boxtal app To get started, go to the Wix app market in the dashboard and add the Boxtal app. To add the Boxtal app: Go to the Wix App Market . Search for the Boxtal app. Click +Add to Site to add the app. Review permissions and click Add to Site . Step 2 | Set up your Boxtal account To start setting up shipping to pickup points, you need to access the Boxtal dashboard, create or sign in to your account, and add some basic information. To access the Boxtal dashboard: If not directed automatically:Go to Manage Apps in your site's dashboard in Wix. Click Open next to the Boxtal app. Create an account or log in to an existing account. (Optional) Switch languages:Click the Menu icon at the top right. Select a language icon at the bottom. Make sure your Wix store is connected to Boxtal. You should see your connected Wix Store with a green status indicator. Note: If you don't, click the Menu icon at the top right, select E-shops , click Wix and add it. Click the Edit icon next to your site. Enter your store's name. Select the I would like to let my clients pick their parcel point on their own in my checkout icon. Select the carriers you want to work with from the Which parcel point network would you like to show drop-down. Notes: To learn how to configure shipping parameters, create shipping rules, and more, go to the Boxtal Help Center . Pickup point shipping isn't available for customers until you enable it (Step 4 below). Step 3 | Create shipping regions for each pickup-point location To offer pickup-point delivery in a country or group of countries, you need to create a shipping region in your Wix dashboard . For example, to offer pickup-points to customers in France and Spain, you need to create shipping regions in your Wix dashboard for each of those locations (or one location that covers both countries). Step 4 | Enable shipping to pickup points For customers to see and select the new pickup point options at checkout, you must enable the Boxtal app in your Wix dashboard and set the rate you charge your customers. Important: You must enable the pickup points in each region where you want customers to see it. To enable shipping to pickup points via Boxtal: Go to Shipping & Fulfillment in your site's dashboard. Select a shipping region where Boxtal operates (e.g. France). Scroll down past any shipping, delivery, or store pickup options you created. Click the toggle next to the Boxtal app to enable it. Enter a Shipping option name (e.g. Pickup Points). Tip: Customers see this name during checkout. Enter the Rate at checkout . Click Save . Repeat steps 2 - 6 for any additional shipping regions (e.g. Spain). Step 5 | Fulfill pickup-point orders When customers check out, they can select any of the 5 available pickup points near the address they entered. In the Orders tab, you can see an indication that this order is set to be delivered to a pickup point. You can also see the address of the specific pickup point your customer selected and the carrier set to fulfil the order. For example, in the image below, the carrier is Chronopost and that carrier is set to deliver the package to a pickup point called DREAM FLOWER, located at 63 rue Saint Martin. To fulfill a pickup point order: Go to the Boxtal dashboardGo to Manage Apps in your site's dashboard in Wix. Click Open next to the Boxtal app. Click the Shipping tab at the top. Click Synchronize my shops to see the latest orders. Purchase a shipping label for your order. Physically deliver your customer's package to one of the carrier's pickup points. Note: As soon as the label is scanned by the carrier, a tracking number should be added to the order in the Wix tab and notifications are sent to you and your customer. If a tracking number isn't added automatically, you can manually add it to the order. Note: Orders appear in the Boxtal dashboard only after an order is paid. FAQs In which countries does Boxtal offer pickup points? Boxtal is available to Merchants in France. Using Boxtal you can deliver to pickup points near customers in the following regions: Belgium France Italy Germany Luxembourg Netherlands Portugal Spain Sweden United Kingdom What carriers does Boxtal use to deliver to pickup points? Boxtal uses a variety of carriers to deliver to pickup points including: Chronopost Colissimo DHL FedEx Happy Post Lettre Suivie Mondial Relay Relais Colis TNT UPS Can I offer delivery to pickup points for product subscriptions? If you sell products as product subscriptions , you cannot offer delivery to pickup points for those subscription orders. How can I get more information about what I can do in Boxtal? Boxtal offers a wide range of settings and services. To learn more, go to the Boxtal Help Center . How can I change the language in the Boxtal dashboard. Click the Menu icon at the top right and select a language. Can I connect the same Boxtal account to more than one website? No, each site must be connected to a separate Boxtal account. You can, however, create multiple Boxtal accounts and connect each one to a different site. Can I charge different rates for different pickup point regions? Currently, you can only set a flat rate for all deliveries to pickup points. How can customers select a pickup point that isn't near their home address? The 5 pickup points offered to customers are the ones nearest the address they enter during checkout. If a customer wants to select a pickup point near their work address, for instance, they can enter the work address during checkout. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing products and categoriesWix Stores: Adding Images, GIFs, and Videos to Products < Back Managing products and categories Wix Stores: Adding Images, GIFs, and Videos to Products Add images, GIFs, or videos to your products so customers can see exactly what they're purchasing. In this article, learn how to: Create effective product images Add images or GIFs Edit and crop images Add alt text to images Display different images for product options Add videos Creating effective product images Great product images can be the difference between making a sale or losing out on one. Since customers can't touch or try your product in person, your images, GIFs, and videos are the key to showing customers what you have to offer. Quality: Even your best products may not look enticing if the picture quality is poor. Make sure to create - or have a professional take - high quality images. Using a tripod and correct lighting can make a big difference. What to showcase: Customers love to see multiple images of a product on all sides. It's also helpful to show closeups, for example to show the stitching and material on an article of clothing. Make sure to also show your product in context. For example, not just a close up of earrings by themselves, but show how they look when worn. For many more helpful tips on how to create great product images, click here . Adding images or GIFs When creating your images, make sure you pay attention to image ratios (image width vs height). In addition, use crisp and clean images with high pixel resolution. Note: To make sure the images display correctly, follow these recommendations: Minimum pixel resolution: 3000 x 3000 pixels. Image ratios: 16:9, 3:2, 4:3, 1:1, 3:4, 2:3, 9:16 For viewing on a mobile device, the recommended image ratio is 1:1 (a square picture). The Classic Product Page layout supports all image ratios. Other layouts look best with wider images. To add images or GIFs to a product: Go to Products in your site's dashboard. Click to select a product. Click Add Images . Select images or GIFs from your Media Manager or click Upload Media to add images or GIFs from your computer. Click Add to Page . Editing and cropping images After you upload an image, you can use the Wix Photo Studio to edit and crop it, right in the Products tab. You can: Crop images Adjust the brightness, contrast, or saturation Create transparent images Change the background color Add text And more... To access the photo studio in Wix Stores: Go to Products in your site's dashboard. Click to select a product. Hover over the image you want to edit. Click the Edit icon . Tip To learn more about what you can do with Wix Photo Studio tools, click here . Adding alt text to images Improve your business's SEO by adding alt text to product images. To add alt text: Go to Products in your site's dashboard. Click to select a product. In the Images & Videos section, click the More Actions icon . Click Edit Alt Text for Images . Enter the Alt Text. (Optional) Click the Copy to all images icon to apply the same text to all images. Click Done . Displaying different images for product options Help customers visualize each of your product options by displaying separate images of each one. Note: You can link images to each option, but not to each variant. To vote for this feature, click here . To link images, GIFs, and video to product options: Go to Products in your site's dashboard. Select a product with product options. Scroll down to the Product Options section and click Connect Images . Adding product videos Product videos are the next best thing to experiencing a product in person. They can give customers the confidence they need to make a purchase. Notes: Acceptable video formats: AVI, MP4, MOV, MPEG Videos can be up to 50 MB in size. To learn how to sell video content with Wix Video, click here . To add videos to your store products: Go to Products in your site's dashboard. Select an existing product or click New Product to add a new one. Click Add Videos . Select videos from your Media Manager or click Upload Media to add videos. Click Add to page . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Sending invoices & price quotesWix Invoices & Price Quotes: Changing Your Currency and Payment Terms < Back Sending invoices & price quotes Wix Invoices & Price Quotes: Changing Your Currency and Payment Terms Customize how you want customers to pay you by defining your currency and payment terms. Your payment terms determine how soon after receiving an invoice customers need to finalize their payment. To change the currency and payment terms: Go to Settings in your site's dashboard. Click Getting paid in the Finance and Payments section. Click the Currency drop-down in the General details section and select the relevant currency. Click the Default payment terms drop-down and select the relevant payment terms. Note: Click Set Custom Terms to customize your payment terms. Note: Changing the default payment terms defines the due date for your invoices and the payments terms for your price quotes. You can adjust these terms while creating an invoice or price quote. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting Pay-Easy as a Payment Method (Through KOMOJU) < Back Third Party Payment Providers Connecting Pay-Easy as a Payment Method (Through KOMOJU) Accept payments from your customers in Japan using Pay-Easy (through KOMOJU) as a payment method. General Info Supported countries Japan Supported currencies JPY The currency used in your Wix account must match the currency in your KOMOJU account. If the currencies do not match, the transactions may be declined. Learn how to change your currency . Transaction fees Vary Account activation time Up to 2 months Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, visit KOMOJU Connecting Pay-Easy (through KOMOJU) Go to Accept Payments on your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click See Options next to Pay-Easy. Click Connect next to KOMOJU. Select an option: I have a KOMOJU account Enter the Secret Key you received from KOMOJU. Click Connect . I don't have a KOMOJU account Click Create new account . This will redirect you to KOMOJU where you can create your new account. Follow the instructions to sign up. (When your account is approved) Repeat steps 1-4 and follow the steps under 'I have a KOMOJU account'. I have already connected KOMOJU and I want to add another payment method Sign in to your KOMOJU account. Add the payment method you wish to connect and confirm that the payment method is active. Go to Accept Payments in your site's dashboard. Click Manage next to KOMOJU Enable the toggle next to your desired payment method. Tip : Make sure your payment method is active in KOMOJU . Tip: If you need help with finding your KOMOJU account credentials or connecting your KOMOJU account to Wix, you can contact KOMOJU at any time. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your Wix checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Make sure your payment method is also active in KOMOJU . Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Taking online ordersWix Restaurants: Customizing the Mobile View of your Orders App < Back Taking online orders Wix Restaurants: Customizing the Mobile View of your Orders App Important: This article is about the original Restaurants Orders app . We've released a new online ordering app. Learn how to add and set up the new Wix Restaurants Orders (New) app . Customize the look of your Wix Restaurants Orders app on mobile, and choose what to show customers about your menu and dishes. The app has built-in responsive features, so it's already designed to look ideal on every screen size. You can adjust the layout and design to make your menu stand out on mobile where it needs to. Important: The desktop and mobile versions of your site represent different viewing modes of the same site; they are not separate sites. Changes to your desktop site affect your mobile-friendly site, while changes to your mobile site do not affect your desktop site. In this article, learn how to: Change the layout of your Orders app on mobile Change the layout of your dishes on mobile Setting the text size for mobile Changing the layout of your Orders app on mobile Change the layout of your Wix Restaurant Orders app on mobile - without affecting the desktop version. To change the layout for mobile: Access the mobile Editor . Go to the page that includes the Order Online app. Click the Order Online app in the Editor. Click Settings . Click the Layout tab. Click the General tab. Customize the layout using these options:Menu description: A general description of your menu. Section image: Images for each section in your menu (e.g. appetizers, desserts, etc.). Section description: A description for each section in your menu. Alignment: Choose how to align the content: Left , Center , or Right . Section image height: Drag the slider to adjust the height of the section image on your menu. Changing the layout of your dishes on mobile Customize the look of your dishes on your Orders app on mobile. Choose whether to display an image, a description and special dish labels for each dish (e.g. spicy, vegan, etc.). To change the dish layout for mobile: Access the mobile Editor . Go to the page that includes the Order Online app. Click the Order Online app in the Editor. Click Settings . Click the Layout tab. Click the Dish tab. Customize the layout using these options:Dish image: An image of each dish. Dish description: A general description of each dish. Dish label: Special dish labels for each dish (e.g. spicy, vegan, etc.). Choose a page layout for your dishes:Strip: Displays menu items in a list with small images of the dishes beside the description. Card: Displays menu items in cards with large images of the dishes above the description.Corner radius: Drag the slider to adjust the corner radius of the dish images. Space in between the cards: Drag the slider to adjust the space between dishes. Setting the text size for mobile Adjust the size of text for mobile and make your text stand out where it needs to - without affecting the desktop version. You can adjust different titles, descriptions and menu tabs for your restaurant's mobile view. To set the text size for mobile: Access the mobile Editor . Go to the page that includes the Order Online app. Click the Order Online app in the Editor. Click Settings . Click the Design tab. Drag the sliders to adjust the size of the following text:Menu title: The title that appears at the top of your menu. Menu description: The description of the menu. Section tab: The tabs at the top of the Orders app. Note: If you have different sections within a menu section, you'll have tabs for them at the top. Section title: The title that appears at the top of a menu section. Section description: The description of a menu section. Dish title: The title that appears for your dishes. Dish description: The description of a dish that appears below dish title. (Optional) Click Reset to original design to restore the original design of your text. Previous Next Need A Professional Website? Contact Us Today! 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Third Party Payment ProvidersConnecting KG Inicis as a Payment Provider < Back Third Party Payment Providers Connecting KG Inicis as a Payment Provider Accept payments from your customers in South Korea using KG Inicis as your payment provider. General Info Supported countries South Korea Supported currencies KRW Supported payment methods Debit/credit card, Apple Pay, Naver Pay, Samsung Pay, Kakao Pay, SSG Pay, LPay and Payco Transaction fees May vary Notes The currency used in your Wix account must match the currency in your KG Inicis account. If the currencies do not match, the transactions may be declined. Learn how to change your currency Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, visit KG Inicis Connecting KG Inicis Go to Accept Payments in your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click Connect next to KG Inicis . Depending on whether you are creating a new KG Inicis account or have an existing account, follow the instructions: Have an account Enter your Merchant ID, Type and API Key. Tip : Contact KG Inicis to get your Type information. Click Connect . Don't have an account Click Create KG Inicis account . Fill in the registration form. Wait for a message from KG Inicis to get your credentials. Return to the Accept Payments tab (repeat steps 1-4) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! 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Shared GalleryCreating and Managing Albums in the Shared Gallery App < Back Shared Gallery Creating and Managing Albums in the Shared Gallery App With the Shared Gallery app, you can start sharing your photos and videos by uploading them to your gallery. Creating albums lets you organize your media into themed folders with album names, descriptions, and cover photos. You and any site visitor with permissions can upload media and manage your albums. Important: By default, all your site members can upload media and only admins can manage albums. You can change these permissions on the app's Settings panel in your Editor. Learn how In this article, learn more about: Creating an album Adding photos and videos to an album Moving photos or videos between albums Editing an album Deleting an album Creating an album You and any site visitor with Manage Gallery permissions can create new albums on your live site. Important: When you create your first album, another album with the same name as your site is also created. All of the photos and videos that you previously uploaded are automatically moved to this folder. Your gallery's main page will also display only albums instead of individual photos and videos. To return to displaying individual photos and videos, you need to delete your albums . To create an album: Dashboard Live Site Go to Shared Gallery in your site's dashboard . Click Create Album . Adding photos and videos to an album You and any site visitor with Upload Photos permissions can add photos and videos to your albums on your live site. You can also add photos and videos from the Shared Gallery section of your site's dashboard. Important: After you add your first album, you can only add photos and videos to albums. You won't be able to add individual photos or videos to your main gallery page. If you want to add individual photos or videos, you need to delete your albums . To add photos and videos: Dashboard Live Site Go to Shared Gallery in your site's dashboard . Select the album that you want to add photos or videos to. Click Add Media . Select photo or video file(s) from your computer. Click Open . Tip: Click the More Actions icon on a photo or video to see options to download, move, share, or delete it. Moving photos or videos between albums You can move photos and videos between albums on your live site. Your site visitors can also move any media that they add. You can also move photos and videos in the Shared Gallery section of your site's dashboard. To move photos and videos: Dashboard Live Site Go to Shared Gallery in your site's dashboard . Select the album with the photo or video that you want to move. Click the checkbox next to the item(s) you want to move. Note: Click the checkbox at the top of the list if you want to move all the items. Select Move item . Editing an album You and any site visitor with Manage Gallery permissions can edit the name, description, and cover image of your album on your live site. You can also edit albums from the Shared Gallery section of your site's dashboard. To edit an album: Dashboard Live Site Go to Shared Gallery in your site's dashboard . Click the More Actions icon next to the relevant album. Select Edit album . Edit the name, description, or cover image of your album. Note: Your cover image must be a .png or .jpg file and can be up to 25mb. Click Save . Deleting an album You and any site visitor with Manage Gallery permissions can delete albums that are not needed anymore on your live site. You can also delete albums from the Shared Gallery section of your site's dashboard. Important: Deleting an album permanently removes all the photos and videos in the album. It's not possible to recover an album after you delete it. When you delete all of the albums that you created, your gallery reverts to showing individual photos and videos. To delete an album: Dashboard Live Site Go to Shared Gallery in your site's dashboard . Click the More Actions icon . Select Delete album . Click Delete . Previous Next Need A Professional Website? Contact Us Today! 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Managing products and categoriesWix Stores: Product Import Error Messages < Back Managing products and categories Wix Stores: Product Import Error Messages When importing products from another store to your Wix store, you may encounter some error messages. Error message example Error messages generally have two parts. Let's look at this example: The text before the colon shows which column the error occurs in - in this case, the fieldType column. The text after the column explains what the problem is - here the error is that the text must be either "Product" or "Variant" and some other text was entered. Error messages and solutions Below is a list of possible error messages and how to correct them. Tip: Row 3 in the Template file indicates which columns are required. Variant must have same "handleid" as its product Edit the handleID so that each of a product's variants has the same handleId as the product. Must be either "in_stock", "out_of_stock", or a number If you track inventory, enter the number of the product or variant you have in stock (e.g. 100). If you do not track inventory, enter whether the item is InStock or OutOfStock. Incorrect option choice For product rows: If a product has options, list all options choices. For example, "small; medium; large". The choices must be separated by semi-colons and can be maximum 20 characters. For variant rows: For each variant row, you must enter the variant. This must correspond to the information entered in the product row. So for example, if you entered "small; large" and "blue; green" in the product row, enter "small;blue", "small;green" "large;blue" and "large;green" in each of the variant rows. For both products and variants: If you chose "COLOR" for the productOptionType, then in the productOptionDescription column, you must enter one of the following: 1. RGB + an RGB value + text description (e.g. RGB(94,162,38):green 2. A hexadecimal value + text description (e.g. #ffffff:white) If you chose "DROP_DOWN" for the productOptionType, then in the productOptionDescription column, you must enter a text description per option. The text description can be no more than 20 characters per option. What's next? After correcting all the errors, click Upload New CSV to upload the corrected file. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Creating your Wix Restaurants menuWix Restaurants: Managing Dish Options < Back Creating your Wix Restaurants menu Wix Restaurants: Managing Dish Options Important: This article is about the original Wix Restaurants Menus App. Try out our new, improved menu app. Learn how to add and set up Wix Restaurants Menus (New) app . Allow your guests to add any options you want them to have. Let them add extras or remove ingredients they can't eat. Take a temperature for a steak order. Match the skill of your chefs with the individual tastes of your customers. You can offer these options for free or at an extra cost. If your prefer, you can keep your restaurant menu looking streamlined by only showing the options on your online ordering menu. Important: You can't use archived dishes as options for other menu items. Once you archive dishes, any other menu item tied to the archived dish won't be available. In this article, learn how to: Add options to your menu Hide options from your restaurant menu Adding options to your menu Let your menu be your waiter by giving the customer options. For a pizza dish, for instance, you might create an option called "Toppings" with choices such as mushrooms, pepperoni, and onions. To add dish options: Go to your dashboard. Click the Menus tab. Do one of the following: Edit a dish: Navigate to the dish you want to add options to. Click to edit it. Create a new dish: Click New Dish . Enter the dish details. In the Dish Options section, click New Option . In the Name field on the left, enter a name for this option (e.g. Toppings, Temperature, Hold the...). Under Type , select Selection , Extras , or Deselection . Under Choices , enter the first choice (e.g. Pineapple, Rare, Sauce) or select it from the list of existing choices. (Optional) Enter a price for the choice. (Optional) Click New Choice and repeat steps 7 - 8 to add additional options. Click Save . Note: If you add "single choice selection" dish options, the price displayed on the online ordering page will always follow this formula: "base price + cheapest single choice available". If you'd like to add a single choice dish option that will not increase the cost of the dish, then simply set it to $0.00. Note: If you add an additional set of options to a dish, only the first set of options are shown on your Menu page. Hiding the dish options from your restaurant menu If you added options to your dishes in Wix Restaurants, the options show both in the Menus and Online Ordering apps. You can hide the options from the Menus app if you have the New Menu Settings. The options still appear in the Online Ordering app so that your customers can select them. To hide the dish options from your menu: Go to the menu page in the Editor. Click Wix Restaurants Menus . Click Settings . Click the Settings tab. Deselect the Dish Options checkbox under What extra info do you want to show . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More