< Back Need more help? About Wix Age Requirement for Using Wix Wix requires its users to be over the age of thirteen (13) years, or sixteen (16) years if you are an individual within the European Union (EU), or of the legal age of majority in your jurisdiction. Learn more about our Terms of Use . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Creating Exclusive Store Pages for Site Members Reward your site members by offering exclusive deals just for them. You can allow access to all site members or only to those who know the page's password. Step 1 | Add a Members Area to your site The Wix Members Area allows customers to sign up and log in to your site. Having a Members Area means customers can view past purchases, access information about present orders, save their details for a faster checkout next time, and more. When you add Wix Stores to your site, it comes with a Members Area. If you deleted it, you can re-add the Members Area . Step 2 | Add a private page to your site When site visitors click to access a private page that's restricted to site members, they are prompted to sign up and log in. If you restricted the page to password holders, they are prompted to enter the password. Learn how to add a private page to your site . Step 3 | Add products to the new page Now add a store element , such as a Product Gallery or Slider Gallery to the new page and create a special category with the products you want to display there. Tip: If you want to sell the same products you sell on public pages - but at different prices - you can duplicate your existing products and save them with a different name and price. When the products are ready, add them to a category and display that category on you exclusive page. Step 4 | (Optional) Hide the page from your site menu If you don't want site visitors to see that there is a page they can't access, you can hide it from your site menu. Learn how to hide pages from your site menu in the Wix Editor and in the Studio Editor . After creating restricted pages, you can: Create an email marketing campaign and send it to selected customers . Create coupons and discounts and send them to customers who have access to exclusive store pages. Create a link on another site page that leads to the restricted page. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Adding Languages in Wix Hotels Important: This article refers to the original Wix Hotels app. If you are using the new Wix Hotels by HotelRunner, read this article . Learn how to check which version of Wix Hotels you are using . You can add up to 14 languages in your Wix Hotels app to make it easier for people all over the world to book your property. Your guests can choose their language from a drop-down menu at the top of your Rooms List. Note: Wix Hotels currently supports the following languages: English, Spanish, French, German, Italian, Portuguese, Korean, Japanese, Dutch, Danish, Norwegian, Polish, Russian, Swedish and Turkish. Adding languages to Wix Hotels is a premium feature only available when you upgrade Wix Hotels. To add a language in Wix Hotels: Go to your site's dashboard . Click the Hotels tab on the left. Click the Languages tab. Click Create New . Click the Translate to drop-down menu and select a language. Do one of the following: Auto Translate: Click Auto Translate to instantly translate your text with Google Translate. (Optional) Manually edit the text. Click See Current Text to view original text for each field. Translate the texts yourself: Enter the translated text in the relevant fields. Click See Current Text to view original text for each field. Click Save . After you've added a language, you can enable or disable it at any time by clicking the toggle next to the relevant language on the Languages tab. Tips: You can only use Auto Translate when adding a new language. To use auto translate for an existing language, first delete the language then add it again. You can also use Wix Multilingual to translate the rest of your site. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Saving and Charging Customers' Credit Cards Having customers’ card details on file allows you to charge a customer without them needing to be present. While card-on-file transactions can make it easier to complete transactions in certain circumstances, you must remember to use this payment method correctly to avoid charging customers unexpectedly. There are two ways to save a customer's credit or debit card. One is to let site members select that option during checkout. The other is to save a customer's card while you manually enter credit card details, which should happen only with customer consent. Once a card is saved, you can use it to collect payment for future orders, as long as you retain your customer's consent to do so. You can charge clients' saved cards using the following payment providers: Wix Payments , Evergreen Payments Northwest , Isracard , Stripe or Tranzila . Saving cards during checkout You can add a checkbox to the checkout page that allows customers to let your business save their card and charge it in future. Customers who have become site members will see this checkbox and can choose to opt in. Tip: This isn't the same as when a customer saves their cards in their personal My Wallet part of the Members Area . To display the checkbox to save a card on file: Go to Settings in your site's dashboard. Click Checkout . Select Payments . Click the Save customers' cards on file toggle to enable it. Saving cards while manually entering card details You can manually enter a customer's credit or debit card details to complete payment for an order. While doing this, you can optionally save a customer's card on file securely so you can use it for future orders, as long as you have their consent to do so. Important: Make sure you read this article to learn how to save cards responsibly. To manually save a customer's card details: Go to Orders in your site's dashboard. Select the relevant order. Click the Collect Payment drop-down and select Charge card manually . Enter the card details. Select the Save this card to the customer's file checkbox. Note: You'll see this checkbox only if your customer is a site member. Click Charge . Send your customer an authorization form and save the signed form. Important : We strongly recommend you send the form within 24 hours. Learn more about best practices for storing card details . Charging a card on file After a card has been saved on file, you can use it to complete payment for future orders, as long as you have your customer's consent to do so. Important: Your customer should be notified about the transaction and given as many details as possible. This is a requirement of card schemes such as Visa and Mastercard. Additionally, clear communication builds trust and helps the customer to recognize the payment. If they don’t recognize the payment, they may issue a chargeback . To accept payment using a card on file: Go to Orders in your site's dashboard. Select the relevant order. Click the Collect Payment drop-down and select Charge card manually . Select an authorized saved card Click Charge . FAQs Click a question to learn more about saving credit cards. What are the risks of card-on-file transactions? While cards are stored securely, there's always the chance that hackers can find a way to access the online account and bill customers. Additionally, as a merchant, you need to be careful to only bill your client for orders they approve of and know about. How can I get authorization from my customer? We've created a suggested authorization form. We recommend you use it as is, as it requests all the necessary information for authorization. After your customer has signed the form, send them a copy of the signed form that they can keep for future reference. Download the authorization form . Why are the save card checkboxes not visible? In order for your customer to see the checkbox at checkout or for you to see the checkbox while manually entering a customer's credit card, the customer need to have signed up to become a site member. Learn more about your site's Members Area . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Adding and customizing elements Wix Harmony Editor: Adding and Customizing a Video Player Videos bring your site’s story to life, capturing attention and building connections with visitors. Showcase a promotional clip, boost sales with a demo, or even highlight something inspiring from your socials. With the video player, you can upload videos straight to your site or embed them from your favourite social platforms. Add a cover image, tweak playback settings like autoplay or looping, and choose if your visitors see a control bar. Adding a player Choose a player from the Add Elements panel and drag it onto your site. You can choose to upload a video file directly from your computer or add a social player and embed a URL from a social media platform. To add a video: Go to your editor . Click + Add at the top left of the editor. Select Elements . Click the Video icon on the left. Choose to upload or embed a video: Upload: Upload a video from your computer. Click Upload V ideo . Click Upload from Computer . Select the video you want to upload. Click Add to Page . Embed: Add a social player from your platform of choice, e.g., Facebook, Vimeo, or TikTok. Drag and drop the relevant player onto your page. Click the Replace Video on the action bar. Enter the video's URL. Customizing a player Adjust how and when your video plays, add a personal touch with custom titles or cover images , and style the player so it it complements the rest of your site. Note: Available customization options vary depending on whether you upload or embed a video. To customize a video player: Go to your editor . Click the video player element on the page. Choose how to customize it: Decide how your video plays Click the Settings icon on the action bar. Customize the following: Uploaded video: Show controls: A range of controls display on your player that visitors can use, e.g., Play / Pause, Mute / Unmute, Playback speed control, Full screen control and more. Loop video: Your video plays again and again in a continuous loop. Play automatically: Your video plays automatically once the site loads. Mute on play: Your video plays no sound. Show video title: Display your video's title. Accessibility: Click the Accessibility dropdown and add a short description to make your video accessible for visitors using assistive technology. Embedded video: Loop video: Your video plays again and again in a continuous loop. Mute on play: Your video plays no sound. Show controls: A range of controls display on your player that visitors can use, e.g., Play / Pause, Mute / Unmute, Playback speed control, Full screen control and more. Play automatically: Your video plays automatically once the site loads. Show title: Display your video's title. Change the video You can always replace the video with a different one, whether it's from your computer or from your social media (e.g., YouTube, Vimeo, Facebook, etc.) Click the video element in the editor. Click Replace video on the action bar. Change your video: Uploaded video: Select a video from the Media Manager or upload a new one. Click Change . Embedded video: Enter your URL in the URL field. Add a cover image Click Cover image on the action bar. Click the Add Image icon. Select an image from the Media Manager or upload a new one. Click Update . Design the player Click the All design options icon on the action bar. Design the player: Borders : Define the borders of your video so it stands out, choosing a color, width and style. Corners : Make the corners of the video squarer or round by dragging the Radius slider. Click the Edit individual corners icon to design each corner separately. Shadow : Apply inner and outer shadow to give the video an interesting 3D effect, setting the position, blurriness, color and more. Troubleshooting the player Even the best designs may encounter small snags. Here are some typical issues you may face with videos and how to resolve them effectively. Why is my video not playing on my live site? Motion-based elements, such as transparent videos or animations, may not play on live sites due to the Reduced Motion feature on certain operating systems. This accessibility feature prevents motion effects from running to aid visitors with disabilities. Check if Reduced Motion is enabled on your device or your visitors’ devices and learn how to disable it: iPhone and iPad Mac OS Windows OS Android Note: On mobile devices, Reduced Motion may also activate automatically when in low battery or power-saving mode. I have set my video to autoplay, but there's no sound. Why? Most browsers, including Chrome, Firefox, and Safari, block autoplay videos with sound to enhance user experience. To ensure your video plays automatically: Mute the sound on autoplay settings. Let users manually enable sound from the video controls. Browsers that don't support autoplay with sound: Safari (macOS and iOS): Version 11 and later Chrome: Version 61 and later (desktop and mobile) Firefox: Version 66 and later (desktop and mobile) FAQs Click a question below to learn more about adding and customizing videos: Which social media platforms can I embed videos from? You can embed videos from Facebook, Instagram, TikTok, Vimeo and YouTube. What are the recommended file formats and sizes for uploading and embedding videos? Wix supports a wide range of video file formats and sizes. Learn more about supported formats and size . When a video is set to autoplay, will sound still play? Initially, when you set a video to autoplay, the video is automatically muted. A site visitor can unmute the video from the control bar. Will video views on my site carry over to the video platform (e.g. YouTube)? Yes. Views for embedded videos on your site carry over to the video's native platform. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Checking: Managing Your Card Wix Checking is currently only available to select users in the U.S. If you live in the U.S and your business was formed in the U.S, but you don’t have access to apply for Wix Checking, contact Customer Care . Wix Checking may also be referred to as Wix Balance. Use your Wix Visa debit card to make purchases and withdraw money from your account. Accepted worldwide, your Wix Checking card offers quick, secure and convenient access to your money in person, online, overseas and over the phone. Before your physical Wix Checking card arrives in the mail, you can activate and use it immediately. Your card details can be added to digital wallets such as Google Pay and Apple Pay to make payments online or via your mobile device. For your peace of mind, you have a number of options to manage your card and prevent its misuse. Lost, damaged or stolen cards can be replaced directly from your account dashboard. Your card's PIN can be changed at any time. Additionally, you can temporarily freeze your card, making transactions impossible until you decide to unfreeze or replace it. Before you begin: To get a Wix Visa debit card, you must have: A successfully verified Wix Checking account An address in the United States Activating your card Once you've set up your Wix Checking account and ordered your Wix Visa debit card, your card is mailed to the address provided for your business. As you wait for your card, you can start using it online by adding it to digital wallets like Google Pay and Apple Pay. For in-person transactions using the physical card, you'll need to activate the card. To activate your card: Go to Wix Checking in your site's dashboard. Click Activate Physical Card . I mportant: For your protection, we recommend you activate your physical card only after it arrives in the mail. Enter the Expiration date and CVV number from the back of your Wix Visa debit card. Enter a 4-digit PIN number for your card and re-enter the number to confirm. Click Activate . Adding your card to digital wallets Before your card is delivered, you can begin to use it online. Add your card to digital wallets such as Google Pay and Apple Pay to get started. To add your card: Google Pay Open the Google Wallet app . At the bottom, tap Add to Walle t . Tap Payment card to see cards you saved to your Google Account. Tap New credit or debit card . Use your camera to to add a card, or tap Or enter details manually . At the bottom, tap Save and continue . Read the Issuer Terms and tap Accept . If you’re asked to verify your payment method, choose an option from the list. Learn how to verify your payment method . Apple Pay Open the Wallet app on your iPhone. Tap . You may be asked to sign in with your Apple ID . Do one of the following: Add a new card: Tap Debit or Credit Card . Tap Continue . Use your camera to position your card so it appears in the frame, or enter the card details manually Add a previous card: Tap Previous Cards . Choose any card you previously used. These can include: The card linked to your Apple ID. Cards you use with Apple Pay on other devices. Cards added to Safari AutoFill . Cards removed from Wallet. Tap Continue . Authenticate using Face ID or Touch ID. Follow the on-screen instructions. Add a card from a supported app : Tap the app of your bank or card issuer (below From Apps on Your iPhone ). Freezing your card If you can't locate your Wix Visa debit card and are unsure whether it's lost or temporarily misplaced, you can freeze your card as a precaution. This ensures the card cannot be used by anyone until you choose to unfreeze it. To freeze your card: Go to Business Checking in your site's dashboard. Click Manage Card . Enable the toggle next to Freeze Card . Tip: You can disable the toggle at any time to unfreeze your card. Changing your PIN If you need to change the PIN number for your card, you can do so from your Wix Checking account. Choose a 4-digit PIN number you'll remember and re-enter that number to confirm your choice. To make sure it's you, we'll send a verification code to your mobile device to confirm your identity. To change your PIN: Go to Business Checking in your site's dashboard. Click Manage Card . Click Change PIN . Enter a new 4-digit PIN number. Re-enter your new PIN to confirm. Verify your identity by entering the 6-digit code sent to your mobile device. Click Verify . Replacing your card You can replace a lost, stolen or damaged card through your Wix Checking account. If your card has been damaged , we'll send you a replacement and your card number won't change. This allows you to continue using your card for digital wallet payments without interruption. If your card has been lost or stolen , we'll issue an entirely new card to prevent misuse of your card information. In either case, you'll have the chance to review your shipping information before we replace your card and we'll provide you with an estimated date of arrival. To replace your card: Go to Business Checking in your site's dashboard. Click Manage Card. Click Replace Card . Choose an option: Replace a lost or stolen card: Click It's lost or stolen . Confirm or edit your personal details. Click Save & Continue . Confirm or edit your shipping address. Click Replace Card . Replace a damaged card: Click It's damaged . Confirm or edit your shipping address. Click Replace Card . FAQs Click a question below to learn more about Wix Visa debit cards. My card was lost or stolen and I got a replacement card. Do I need to activate it? Yes. Your replacement card is an entirely new card and you need to activate it to use it. My card was damaged and I got a replacement card. Do I need to activate it? No. Your replacement card is a copy of your original and, once activated, remains activated. My card hasn't arrived. What should I do? Once a Wix Checking card has been ordered, it should be delivered within 8 business days. If your card hasn't arrived by this time, contact Customer Care and we'll be happy to investigate. Wix is not a bank. Banking products and services are provided by Lincoln Savings Bank, Member FDIC. The Wix Visa Debit Card is issued by Lincoln Savings Bank pursuant to a license from Visa U.S.A. Inc. and may be used everywhere Visa debit cards are accepted. Wix is not FDIC insured. FDIC insurance only covers the failure of a covered bank. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using Wix Headless Articles Wix Headless: Creating a Site With Claude Design Claude Design is a visual design canvas that lets you create a professional website design using AI, without writing code. Once your design is ready, you can connect it to Wix business solutions and infrastructure, and publish it as a Wix Headless site . Design your site and connect to Wix Your creative vision shouldn't stop at the design stage. Describe what you want in Claude Design, and generate a full site design you can shape and refine. When you're ready, send it to Wix and set up a live, hosted site with minimal technical setup required on your end. Run your business from one place Behind your custom design is the full power of Wix's platform, so you can run a real business from day one. Your Wix dashboard lets you manage everything in one place: sell products, take appointments, publish blog posts, manage contacts, and more. Once your design is live, the next step is to connect all your favorite Wix business solutions and apps. Copy the prompt from the Wix dashboard and paste it into your AI coding agent. The agent downloads your project and connects all the tools your site needs. From there, you can keep making edits and iterating with your AI coding tool. Wix's business solutions & apps integrate directly with your custom frontend, giving you the flexibility of a custom-built site with the reliability of Wix's infrastructure. Get started For a step-by-step guide to creating a headless site from Claude Design, visit our developer documentation . FAQs Click a question below to learn more about using Claude Design. Do I need a Wix account? Yes, you need a Wix account to use Claude Design with Wix. When you send your design to Wix, it's saved as a new site in your account - that's where you'll manage your content, add business solutions, and connect your domain. Sign up for free . Can I connect a custom domain? Yes, once your site is live, you can connect a custom domain through your Wix dashboard - either one you already own or a new one purchased through Wix . How do I connect Wix business solutions to my site? After your design is live, copy the prompt from the Wix dashboard and paste it into your AI coding agent. Your agent downloads your project and connects the business solutions your site needs. Once connected, you can manage your business from the Wix dashboard. How do I continue editing a site that I published through Claude Design? When you send your design to Wix, your site is immediately published and goes live. To continue editing and get the changes on your live site, the steps to follow depend on whether an AI coding agent or the Wix CLI has published the site since you first sent it to Wix from Claude Design. If only Claude Design has published your site: In Claude Design, click Share , go to the Send to tab, and click Send to Wix again. Your existing live site updates with the latest design, at the same URL. If an AI coding agent or Wix CLI has published your site: Export the design from Claude Design and have your AI coding agent apply the changes to your project. (In Claude Design) Click Share and select the Export tab. Select Standalone HTML and click Download . Attach the downloaded file to your AI coding agent and ask it to update your existing project with the new design. Ask your agent to run "npx wix preview" and give you the preview link. Tip: Check the result before continuing to publish the site. Publish the site. You can ask your agent to publish it, or run "npx wix release" yourself. Note: If you connected your site to Wix business solutions (e.g. Wix Stores, Wix Bookings), you should continue customizing your site using an AI coding agent (e.g. Claude Code, Cursor, or Codex). Describe your changes to the agent and it will apply them to your project. Learn more about syncing design changes from Claude Design. Once I sent my design to Wix, can I still make updates in Claude Design? Yes, you can make design changes in Claude Design, and apply the changes to your site with your AI coding agent using an exported file. Learn how to sync design changes from Claude Design. How can I add new pages to my site using Claude Design? Design the new page in Claude Design. Click Share and select the Export tab. Select Standalone HTML and click Download . Attach the downloaded file to your AI coding agent and ask it to add the page to your existing project. Ask your agent to publish the site again, or run "npx wix release" yourself. Note: Clicking Send to Wix in Claude Design only deploys a single page. Learn more about working with Claude Design. How do I unpublish my site? You can unpublish your site (i.e. your frontend) from the Wix dashboard. You can always republish your site if you want to make it accessible to visitors again. Go to Settings in your site's dashboard. Click Website settings . Click Unpublish at the top of the page. Click Unpublish in the pop-up to confirm. Important: Unpublishing your site does not cancel your domain or premium plan. Learn how to cancel your domain or plan . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Connecting a domain Domains purchased elsewhere Connecting Your GoDaddy Domain to Wix You can create a website with Wix and connect your GoDaddy domain. This allows Wix to manage your DNS settings while your domain stays registered with GoDaddy. Note that you must upgrade your Wix site to connect your own domain. This article guides you through the process for automatic domain connection. Additionally we provide the steps needed to change the name servers in your GoDaddy account if you prefer to connect the domain manually. Before you begin: To connect your domain, you must upgrade your site . If you have Office 365 by GoDaddy email or DNS records you do not want to change, consider connecting via pointing instead. If you use pointing, you don't need to reconfigure your DNS records in Wix. Learn more about the differences between connection methods . Step 1 | Add the domain to your Wix account Start by going to the Domains page in your Wix account to add the GoDaddy domain. You'll need to log in to your GoDaddy account to complete the connection. To add the domain to your Wix account: Go to Domains in your Wix account. Click Add an Existing Domain . Click Connect a domain you already own . Select the site you want to connect your domain to and click Continue . Enter your domain in the search bar and click the arrow icon . Click connect it to your site in the sentence below the search field. Choose an option: Connect your domain automatically If you see a popup screen with a Continue button (like in the screenshot below), Wix can connect your domain for you. You can log in to your GoDaddy account and we'll take care of the rest. Get your log in details ready for your GoDaddy account, then click Continue . Follow the on-screen instructions to sign in to your account and connect your domain. What's next? Your work is done (you don't need to complete Step 2 in this article). We'll notify you by email when your domain is connected. It may take up to 48 hours for your domain's new DNS records to propagate and your site to appear worldwide. Learn more about domain propagation . Notes: Automatic domain connection is not yet available for all users. Not all domain providers support automatic domain connection. Learn more by checking this supported providers list . If your domain provider has 2-step authentication (e.g. SMS code), you'll be prompted to enter the code after you enter your email address and password. For some domain providers, you may be directed to a new tab to sign in to your account. If you don't see a login screen in your Wix account, check for a new tab or browser window. Connect your domain manually Click go to our manual setup to begin connecting your domain manually. Review the information on screen and click Start . What's next? You can move to Step 2 in this article to continue connecting your domain. Step 2 | Update the name servers in your domain host account (GoDaddy) To connect your GoDaddy domain to your Wix account, you must update your domain's name server settings in your GoDaddy account. Follow the step-by-step outline in your Wix dashboard, which guides you through the steps to change the name servers in your domain's current host account, GoDaddy. While you are doing the steps in your GoDaddy account, keep your Wix account page open. The steps will tell you everything you need to know, including the name servers (NS) records you should use. Connecting your GoDaddy domain manually Log into your GoDaddy account. Open a new tab in your browser. Go to your GoDaddy account site and log in. Return to the Wix domains page. Click I logged in . Find your domain settings page. Click your profile at the top right and select My Products . Find your domain and go to the settings panel. Click DNS to the right of your domain. Return to the Wix domains page. Click I found my domain settings . Find your name servers In your GoDaddy DNS settings, click Change in the name servers section. Select Enter my own name servers (advanced) Return to the Wix domains page. Click I found the name servers . Replace your name servers. In the Enter My Own Name servers section, replace your name servers with the Wix name servers provided on the Wix domains page. Note: The NS records may be different for you than those in the image below. Please use the NS records that you see in your domains page. Click I've replaced my name servers . FAQs Click a question below to learn more about connecting your GoDaddy domain to Wix. What do the Wix name servers look like in GoDaddy? In the screenshot below, example name servers are entered in a GoDaddy account. These are only examples. Make sure to enter the name servers shown in your Wix account while connecting your domain. How long does it take the new name servers to propagate? It may take up to 48 hours for the name servers changes to propagate worldwide . Is there a way I can transfer my GoDaddy domain to Wix instead? Certainly. You can transfer your domain to Wix to manage your domain's billing and contact info in your Wix account. Keep in my that transferring a domain can take up to 7 days, while connecting a domain only takes up to 48 hours. You can connect the domain, then transfer it while the connection is still in propagation. What should I do if I am having trouble connecting my GoDaddy domain? If you're having trouble updating your name servers, you can contact your domain host (GoDaddy) for assistance. For your convenience, we've created this email template to help you explain what you need to do. Send these details to GoDaddy: To whom it may concern at GoDaddy, My name is { your name }, and I purchased the following domain from you: { your domain URL (e.g., www.mystunningwebsite.com )}. I've built a site on Wix.com and want to connect my domain to the Wix name servers. Please update the name server records in my account to these two Wix name servers { add the name servers provided (e.g., ns1.wixdns.net and ns2.wixdns.net )}. Thanks, This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Connecting a domain Wix domains ICANN: Confirming Your Domain Contact Information All domain registrants are required to confirm their domain contact information within 2 weeks after being registered as the owner. This is as a result of the rules of the Internet Corporation for Assigned Names & Numbers (ICANN). If your contact information has not been confirmed for a Wix domain, or a domain transferred to Wix, then a confirmation email is sent to your domain contact email address. Important: Do not use AOL or Yahoo email addresses for the domain registrant email as they can cause issues with the verification process. Confirming your contact information Look for an email from Wix asking you to confirm your contact information. The email is sent to the email address you used to register your domain. If you're not sure which email you used, go to the Domains page in your Wix account to check. To confirm your contact information: Sign in to the email account listed as your domain's contact email address. Click Confirm in the email sent to you titled Confirm Your Domain Contact Information Note: The confirmation email will be sent from either wix-team@notifications.wix.com or wix-team@registrar.wix.com Didn't receive an email? You can resend the email from the Domains page in your Wix account. Click Resend Confirmation Email under the relevant domain, then check your inbox for the confirmation email. FAQs Click a question below to learn more about confirming your domain's contact information. How can I view or change my domain's contact email address? Learn how to view and update your domain's contact email address . What happens if I don't confirm my domain's contact email address? Your domain will be deactivated if you don't confirm your contact information within the first 14 days. An email is sent up to 4 times before the domain is deactivated. Can I use a custom email address with my own domain as the contact email? You can use a custom email address for your domain's contact information, however we do not recommend using an email connected to the same domain as the one you're confirming. For example, if your domain is mybusiness.com, you should not use an @mybusiness.com email address. If your domain goes offline due to the contact email not being confirmed, your mailbox also goes offline. If this happens, we are unable to send you another confirmation email. We recommend using an alternative email address, such as a free email account like gmail.com. How long does it take for my domain contact email to be confirmed if my domain was deactivated? If your domain was deactivated, it may take up to 48 hours for your domain to propagate once you confirm your contact information. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Zoom General and Advanced FAQs This article covers the most frequently asked questions about using the video platform Zoom to host online video sessions with Wix Bookings. Important: To use video conferencing, you need to upgrade your site. View site upgrade plan details . General FAQs What is Zoom? Zoom is a platform that allows you to host online video sessions. You can connect to just one person or many. You and your clients can access the session on a variety of devices including computer, phone, and iPad. In a Zoom meeting you can: Hold a meeting with one person or many people Share your screen Mute and unmute participants, or allow them to do so themselves Use the group chat to exchange written messages (or disable chat) Record the session (or allow participants to record) To learn more about what you can do with Zoom, click here . How do I set it up? Start by creating a new service or editing an existing service to move it online. The first time you create an online service, you'll need to connect to your Zoom account. If you don't already have one, you'll be prompted to create one. Finish creating your service and save it. That's all! The next time you want to create an online service with Zoom, you just need to enable the Add Video Conferencing toggle. No need to connect again. I connected to the wrong Zoom account, what do I do? Go to Manage Apps in your site's dashboard. Click the More Actions icon next to the Zoom app. Click Delete . Log out of your Zoom account. Note: If you don't log out, you'll reconnect to the same account in the next step. Reconnect to the correct account while creating your next service. Note: After reconnecting, you can still host the meetings you created with your first account. Just make sure to log in to Zoom using that account and hold the online service. How do my members and I get Zoom links? Accessing your host link: To access your Zoom session, go to your Bookings Calendar or the Wix mobile app and click the session. Note: The link appears for Class or Course sessions only after you get your first booking. How members access their guest links: Clients can access the link themselves from a number of different places: their confirmation email, their reminder email (if you sent one), and their My Bookings page (if your site has a Members Area). If you are using the Wix app , your client can also access the links through the associated Wix Member app. Additionally, you can go to the session in the Wix calendar to copy the participant link. Then send the link to participants. How do my members get Zoom passwords? Zoom provides separate personal profile settings and account settings , that operate differently. Passwords are sent to your clients based on your Zoom account settings. Any changes to your personal profile won't affect Wix integration. You can set default password settings for Wix calls in your account settings by clicking the lock icon. I received an email from Zoom requesting I reconnect my Zoom account. What should I do? If you receive the email that appears in the screenshot below (requesting to reconnect your Zoom account), simply go into your services and connect the Zoom account again. I have staff members working for me. How can I manage Zoom sessions for us all? Consider setting up a separate Zoom account dedicated for your business - rather than using your personal Zoom account. Your staff members will use this one account to host meetings. Note: Staff members can also connect their own video conferencing accounts to run services on their preferred platform. I don't see the Zoom link in my calendar, what do I do? The Zoom link appears in your Wix calendar only after a booking is made. Courses and Class sessions that have no bookings do not have a link. Make sure you are the one providing the service. If it's a staff member, they can get the link through the calendar if synced , or through the Wix app. Can I connect Wix Bookings to a Zoom account with an enterprise plan? It is not currently possible to connect to an account with an enterprise plan . Can my business hold 2 Zoom meetings at the same time? Currently, Zoom does not allow one account to hold 2 meetings at the same time. Is the same link used for each session? Appointments: A unique link is created each time a client books an appointment. Classes: A unique link is created for each class session. This means, if you have a weekly Monday class, a link is created for each Monday meeting and shared with the participants. This helps you track attendance, enforce payment, and avoid abuse. Courses: One link is created per course and is good for all course sessions. Tip: You and your client connect to sessions with different links. How can I make sure the Zoom link isn't shared with others? Currently, Zoom creates a link per session, not per client. To learn more about Zoom's Privacy and Security features, click here . Advanced FAQs My Connect Zoom interface changed, what happens now? The new interface indicates that your version of Zoom was upgraded but the functionality remains the same as before. Important information about video conferencing for Courses When you connect video conferencing services to a course, a single link is generated for all sessions of the course. Updating or changing the link for one session within the course in the Bookings Calendar only affects that particular slot. If you then change the link for the entire course, the altered slot needs to be updated manually. How can I host multiple sessions at the same time? To host multiple video conferencing sessions at the same time, you need to connect at least two video conferencing accounts to your site. (Android-only) Why doesn't my Zoom meeting open when I try to start it from the Wix app? If you have the Zoom app installed in your device, make sure you disable the Open Supported Links toggle on your Zoom settings. I need a staff member to replace the host of an online service for one session only You can change the instructor for a single session of a course in your Booking Calendar. Any changes to the instructor or the video conferencing link only apply to that session, the remainder of the course is unaffected. Click on the session in your Booking Calendar . Click Edit . Click This Session . Assign the session to the relevant staff member. Optional: You can choose to notify participants about the change with an email. A staff member removed the Wix app from the Zoom app, and it is causing problems. What do I do? A Zoom account can be disconnected by removing the Wix app from the My Apps section of Zoom. To resolve this, you must remove the Zoom app from Wix and then reinstall it. Step 1 | Remove the Zoom App Go to Manage Apps in your site's dashboard. Click the More Actions icon next to Zoom . Click Delete . Select a reason for deleting the app from the drop-down list. Click Delete App . Step 2 | Reinstall the Zoom App Go to Staff in your site's dashboard. Click Edit under Video Conferencing . Select the Zoom app. Click Continue . Click Connect . Select the Zoom account you want to connect. 6. Click Connect . I run offline services but need to offer one session exclusively online Any changes you make to a single session won't affect other classes, courses or appointments. 1. Click the session in your Booking Calendar. 2. In the video conferencing section, click Add Now . 3. (Optional) You can inform all session participants via email by clicking Edit on the session in the Booking Calendar. I only want to send links to my members shortly before session Go to Settings in your site's dashboard. Click Bookings Settings . Click Emails & SMS reminders . Click Customize under Confirmation email . Click the Add a video conferencing link to this email toggle to remove automatic video conferencing link sharing. You can now manually send the video conferencing link to participants in your Booking Calendar at a time of your choosing. My members still receive Zoom links even after I made my service offline As long as your service contains a video conferencing link in your Bookings Calendar, the link is included in your confirmation emails. You must manually delete the video conferencing link from your sessions to remove it from future communications. Go to your Bookings Calendar . Select the sessions you wish to make offline. Click the More Actions icon . Click Remove link . Click Remove Link to confirm. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Google Search Console: Crawled - Currently Not Indexed If you've submitted a URL to Google Search Console and got the message Crawled - Currently Not Indexed , it means Google has crawled the page but chose to not index it. As a result, the URL won't appear in search results for the time being. The Crawled - Currently Not Indexed message doesn't mean there are any errors in your page. It's not necessary to resubmit the URL to be crawled and indexed. Depending on Google's decision, it may or may not be indexed in the future. If you consider this page important to display in search results and the live test doesn't show any errors, you can try to request indexing . We do recommend confirming that the page doesn't show any other errors/warnings by testing your live URL in Google's URL Inspection Tool . Tip: Check our content quality guidelines to optimize your site's SEO. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Third-Party App: Image Zoom by Widgetic With the Image Zoom app by Widgetic, you can add custom navigation on top of your images. Give your customers detailed images to help them to see the materials, build quality, and colors of your products. Features and benefits include: Use smaller areas to show content that can be scaled on the spot Let customers see your products before they take action Customizable navigation style and position Use familiar interactions like pinch to zoom in and out Check out the Image Zoom app by Widgetic to get started. For questions or comments, contact Widgetic directly: Website: https://go.widgetic.com/ Email: support@widgetic.com This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit