top of page

Managing products and categories

Wix Stores: Allowing Customers to Add a Message When Purchasing a Product

Add a custom text box to your Product Page so that your customers can leave you a message when they purchase a specific product. This could be used to add personalization options to products, or for adding gift wrap options.

Screenshot of a product displayed on the product page in a Wix stores with a customer message field outlined

To add a custom text field to your Product Page:

  1. Go to Products in your site's dashboard.

  2. Select the relevant product or click New Product to add a new one.

  3. Scroll down and click Add Custom Text Field.

  4. Enter the title of the text field (e.g. What name should we engrave?).

  5. Enter the character limit for the text field.

  6. Select or deselect the Mandatory field checkbox:Selected: The customer must fill in the text field.
    Deselected: The customer can leave it blank.

  7. (Optional) Click Add Another to add a second custom text field.
    Tip: You can add up to 2 fields.

  8. Click Save.

After a customer makes an order, you can see the information they wrote in the Orders tab.

Screenshot of a store order in the Wix dashboard with a customer's message outlined

Need A Professional Website?
Contact Us 
Today!

About Wix Payments

Enabling or Disabling a Payment Method on Your Checkout

Accepting Donation Payments

Accepting Payments by Manual Card Entry

Best Practices for Accepting Card Payments

Troubleshooting Issues for Accepting Payments

Setting Up a Grace Period for Subscriptions (e.g. Stores, Pricing Plans, Recurring Invoices)

Understanding Double Charges on Your Customers' Bank Statements

Setting Your Location for Accepting Payments

Email from Wix Regarding Changes to Your Payment Method Settings

Accepting Payments from Your Customers with SCA (PSD2)

Selling CBD on Your Wix Site

Compliance with Local Payment Laws

Accepting Payments in Installments (BNPL)

Accepting Recurring Payments

Adding and Setting Up a Pay Button

Handling Chargebacks from Your Customers

Getting an Overview of Your Payments on Mobile

Getting an Overview of Your Payments

Setting Your Currency for Accepting Payments

Disconnecting a Payment Provider

Changing Your Payment Provider for Accepting Credit Card Payments

Connecting a Payment Provider

Available Payment Providers for Selling CBD on Wix

Setting Up Manual (Offline) Payments

Available Payment Providers in Your Country

Adding Goods / Services that may be Prohibited by Your Payment Provider

Accepting Payments by Credit Card

Using the Accept Payments Tab

Checking for Restricted Products & Services when Setting Up Your Payments

wix experts
Graphic2Traffic web design
©
bottom of page