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Using the Wix app for Wix Events

Wix Events: Managing Event Orders Using the Wix App

Each time a site visitor purchases event tickets, an order is created. This means that when a guest buys 2 tickets to your event at the same time, that counts as a single order.

From the Wix app, you can manage event orders on the go. View existing orders, cancel them, update payment status to "Paid" and resend tickets.

To manage orders:

  1. Go to your site in the Wix app.

  2. Tap Manage  at the bottom.

  3. Tap Events.

  4. Select Published Events.

  5. Select the relevant event.

  6. Tap the Manage tab.

  7. Scroll down and select Orders.

  8. Tap the relevant order.
    Tip: You can search or filter your orders to find the one you need.

  9. Tap the More Actions icon  at the top.

  1. Choose what you want to do:Mark as Paid (if unpaid)
    Resend tickets
    View contact
    Cancel order

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About Wix Payments

Enabling or Disabling a Payment Method on Your Checkout

Accepting Donation Payments

Accepting Payments by Manual Card Entry

Best Practices for Accepting Card Payments

Troubleshooting Issues for Accepting Payments

Setting Up a Grace Period for Subscriptions (e.g. Stores, Pricing Plans, Recurring Invoices)

Understanding Double Charges on Your Customers' Bank Statements

Setting Your Location for Accepting Payments

Email from Wix Regarding Changes to Your Payment Method Settings

Accepting Payments from Your Customers with SCA (PSD2)

Selling CBD on Your Wix Site

Compliance with Local Payment Laws

Accepting Payments in Installments (BNPL)

Accepting Recurring Payments

Adding and Setting Up a Pay Button

Handling Chargebacks from Your Customers

Getting an Overview of Your Payments on Mobile

Getting an Overview of Your Payments

Setting Your Currency for Accepting Payments

Disconnecting a Payment Provider

Changing Your Payment Provider for Accepting Credit Card Payments

Connecting a Payment Provider

Available Payment Providers for Selling CBD on Wix

Setting Up Manual (Offline) Payments

Available Payment Providers in Your Country

Adding Goods / Services that may be Prohibited by Your Payment Provider

Accepting Payments by Credit Card

Using the Accept Payments Tab

Checking for Restricted Products & Services when Setting Up Your Payments

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