Using the Wix app to manage your bookings
Wix Bookings: Marking Attendance for Classes and Courses Using the Wix App
You've created classes and members are booking. Now you can start checking in participants as they arrive, or marking them as a "No-Show" directly from your Wix app.
If you mark attendance regularly, you can check your attendance statistics in the Bookings Analytics tab.
In this article, learn more about:
Marking class attendance in the Wix app
Mark attendance at your classes using the Wix app and see which of your classes are most in-demand. You can also make decisions about moving class times or days using attendance data when needed.
No-show fees:
No-show fees do not apply to group bookings. Learn more about no-show and cancellation fees.
To mark class attendance using the Wix app:
Go to your site in the Wix app.
Tap Manage
at the bottom.Tap Booking Calendar.
Tap the relevant class in the Booking Calendar.
Tap Check-In.
Do one of the following:Check in all participants at once: Tap Check-In All at the bottom.
Check in one participant: Tap Check In next to the relevant participant.
Mark as no-show: Tap the Checkmark
and then tap Mark as no-show. If relevant, you can click Apply a no-show fee to charge the participant for missing the session.
Note: This option is only available for classes that include cancellation and no-show fees in their booking policy.
Marking course attendance in the Wix app
Check your clients in when they arrive for your course sessions using the Wix app. This is useful for marking attendance at specific sessions of the course, not the entire course itself. You can mark clients as checked-in or as "no show" as required.
Note:
No-show fees do not apply to courses.
To mark course attendance in the Wix app:
Go to your site in the Wix app.
Tap Manage
at the bottom.Tap Bookings.
Tap the relevant course in the Booking Calendar.
Tap Check-In.
Tap the relevant course session.
Do one of the following:Check in all participants at once: Tap Check In All at the bottom.
Check in one participant: Tap Check In next to the relevant participant.
Mark as no-show: Tap the Checkmarkand then tap Mark as no-show.
Note:
Learn more about how to mark attendance on desktop here.
FAQs
We are here to help with all your questions. Click a question below to learn more.
Can I charge a no-show fee for courses?
If you mark a client as no-show, it will not trigger a no-show fee. You are able to remove the client from the entire course and charge a cancellation fee.
How do I update a participant's payment status manually?
If a participant pays in person for the session, you can update their payment status manually. Tap the relevant sessions, then tap the relevant participant and tap Paid in Person.
How does marking attendance work for group bookings?
When your client makes a group booking for a session, you mark attendance for the client but not their guests. For your site analytics, when you mark a no-show on a group booking, it counts all participants in the group.
Can clients pay for group bookings using a package?
Clients can pay for group bookings using their purchased packages. Each participant in a group booking uses up 1 session in the package.
For example, if a client buys a 10-session package and makes a group booking with 2 friends using their package, it counts as 3 sessions used. They then have 7 sessions remaining.
Can clients pay for group bookings using a membership?
Clients cannot use memberships to pay for group bookings, they can only pay for themselves using their membership. The rest of the participants in a group booking pay for their sessions in person.