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Getting Started with Wix Payments

Customizing Your Wix Payments Statement Descriptor

Every payment you make with your credit card appears in your billing statement with a descriptor to help you recognize it. Add a custom statement descriptor to your Wix Payments account so that customers can recognize charges from your business.

To customize your statement descriptor:

  1. Go to Manage Wix Payments.

  2. Scroll down to Customer Statement Descriptor.

  3. Enter the name you do business as under Statement Descriptor.Your statement descriptor must be between 5-19 characters
    Your statement descriptor must be similar to your business name / legal entity name /, or URL
    Your statement descriptor should not be too generic (e.g. "Store"), or already in use (e.g. "Wix.com")

  4. Click Save.

adding a statement descriptor for a business known as Big Smile Dental,

Note:

Most banks display financial information consistently and in-line with the statement descriptor you have provided to Wix Payments. Some may display it incorrectly or not at all. Unfortunately, Wix Payments has no control of how banks choose to display financial information.

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About Wix Payments

Enabling or Disabling a Payment Method on Your Checkout

Accepting Donation Payments

Accepting Payments by Manual Card Entry

Best Practices for Accepting Card Payments

Troubleshooting Issues for Accepting Payments

Setting Up a Grace Period for Subscriptions (e.g. Stores, Pricing Plans, Recurring Invoices)

Understanding Double Charges on Your Customers' Bank Statements

Setting Your Location for Accepting Payments

Email from Wix Regarding Changes to Your Payment Method Settings

Accepting Payments from Your Customers with SCA (PSD2)

Selling CBD on Your Wix Site

Compliance with Local Payment Laws

Accepting Payments in Installments (BNPL)

Accepting Recurring Payments

Adding and Setting Up a Pay Button

Handling Chargebacks from Your Customers

Getting an Overview of Your Payments on Mobile

Getting an Overview of Your Payments

Setting Your Currency for Accepting Payments

Disconnecting a Payment Provider

Changing Your Payment Provider for Accepting Credit Card Payments

Connecting a Payment Provider

Available Payment Providers for Selling CBD on Wix

Setting Up Manual (Offline) Payments

Available Payment Providers in Your Country

Adding Goods / Services that may be Prohibited by Your Payment Provider

Accepting Payments by Credit Card

Using the Accept Payments Tab

Checking for Restricted Products & Services when Setting Up Your Payments

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