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Business Email BasicsAdding or Updating SPF Records in Your Wix Account < Back Business Email Basics Adding or Updating SPF Records in Your Wix Account Add or edit a Sender Policy Framework (SPF) record if instructed to do so by your email host. SPF records are TXT records used to prevent spammers from sending unauthorized emails. Important: The SPF record type is no longer used by all platforms. For this reason, it's best to add SPF records in the TXT section of your DNS records. You will need to contact your email provider in order to get your SPF record. To add or update an SPF record: Go to Domains in your Wix account. Click the Domain Actions icon next to the relevant domain. Click Manage DNS Records . Click + Add Record in the TXT (Text) section. Click the Host Name field and enter the host name. Note: Leave this field blank if your provider tells you to add @ here. Click the Value field and enter the TXT value that your provider gave you. Click Save . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting Online Bank Transfer by Klarna as a Payment Method (Through Stripe) < Back Third Party Payment Providers Connecting Online Bank Transfer by Klarna as a Payment Method (Through Stripe) As of October 20, 2023, we no longer support connecting Online Bank Transfer by Klarna as a new payment method for your Wix site. If you've already set up Online Bank Transfer by Klarna for your site, you will still be able to accept payments through this payment method. However, if you disconnect Online Bank Transfer by Klarna in your Wix account, you won't be able to reconnect it. General Info Supported countries Austria, Belgium, Germany, Netherlands and Spain Supported currencies EUR The currency used in your Wix account must match the currency in your Stripe account. If the currencies do not match, the transactions may be declined. Learn how to change your currency Transaction fees Varies. No setup fees Account activation time Depends on the type of business Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, please visit the Stripe Help Center FAQs Click a question below to learn more about accepting payments. Can I accept Online Bank Transfer by Klarna payments outside of Europe? Users with an active Stripe account in any country (except Brazil and India) should be eligible to accept European payment methods. You can confirm your eligibility on your Stripe settings page . How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments , such as Stripe. How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Premium plan that supports payments in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting PagueloFacil as a Payment Provider < Back Third Party Payment Providers Connecting PagueloFacil as a Payment Provider Accept payments in USD and PAB from your customers using PagueloFacil as a payment provider. General Info Supported countries Panama Supported currencies USD, PAB. Note: The currency in your Wix account must match the currency in your PagueloFacil account. If the currencies do not match, the transactions may be declined. Transaction fees 3.5% + $0.50 per transaction Account activation time A few days Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact PagueloFacil Connecting PagueloFacil Go to Accept Payments on your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click Connect next to PagueloFacil. Depending on whether you need to create a new PagueloFacil account or have an existing account, follow the instructions: Have an account Enter your CCLW (Merchant ID). Click Connect . Don't have an account Click Create PagueloFacil account . Follow the instructions to create an account. Retrieve your CCLW (Merchant ID) from PagueloFacil. Return to this window (repeat steps 1-3) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Sending invoices & price quotesWix Proposals by Prospero: Saving and Managing Proposal Templates < Back Sending invoices & price quotes Wix Proposals by Prospero: Saving and Managing Proposal Templates Save any proposal you've created as a template, preserving the essential information and design elements, minus the customer's name. Templates allow you to standardize your proposal format and speed up the client onboarding process. Saving proposals as templates Once you've finished creating a proposal that you're happy with, and want to use again, you can save the proposal as a template. To save a proposal as a template: Go to Proposals in your site's dashboard. Click the More Actions icon next to the relevant existing proposal. Click Save as template . Creating a new proposal from a template You can create new proposals from templates at any time. This is great for speeding up your workflow and sharing the proposal with the client as quickly as possible. To create a new proposal from a template: Go to Proposals in your site's dashboard. Click Manage next to Saved Templates at the top right. Click the More Actions icon next to the relevant template. Click Use template . Update the details of the new proposal to suit your clients' needs, including: the Title , Customer , Products and Services , and the Payment settings . Click Next at the top right. Update the design of the proposal using the available options. Click Preview . Click Share at the top and choose the relevant option:Copy Link URL: Click Copy Proposal link to share the link manually, via messaging platform, for example. Send via email: Click Send Proposal . Save as a template for future use: Click to save and reuse the proposal as a template. Click Done . Updating an existing proposal template As your business grows, or your needs change, you can update any of your existing templates at any time. To update an existing proposal template: Go to Proposals in your site's dashboard. Click Manage next to Saved Templates at the top right. Click the More Actions icon next to the relevant template. Click Edit template . Choose what you want to update:Proposal details : Make the necessary updates to any details under General info , Products and services , and Payment terms . Then click Next at the top right. Design: Click Next at the top right. Then, make the necessary updates to the proposal template design using the available options. Click Next at the top right of the Design section. Click Desktop or Mobile at the top right to preview the proposal. Click Save at the top when you're finished updating the proposal. Duplicating a proposal template You can duplicate your proposal templates if you need to make new versions that differ slightly from one another. This works well if you have clients with similar, but slightly different needs, and want to use the same template design, for example. To duplicate a proposal template: Go to Proposals in your site's dashboard. Click Manage next to Saved Templates at the top right. Click the More Actions icon next to the relevant existing template. Click Duplicate template . Editing proposal template info You can change the proposal template name and thumbnail, and add a note whenever you need. This is useful when you duplicate an existing template and need to tell the two copies apart. To edit an existing proposal template's information: Go to Proposals in your site's dashboard. Click Manage next to Saved Templates at the top right. Click the More Actions icon next to the relevant existing template. Click Set template info . Choose what you want to do:Enter the new template name. Add a private note (this is only visible to you). Click to replace the thumbnail image. You can choose from your existing site images, or choose from the other available options. Click Save . Deleting an existing proposal template As your business grows, and your style and design needs change, you may need to delete existing proposals to make room for updated versions. You can delete proposals at any time, but note that you cannot undo this action. To delete an existing proposal template. Go to Proposals in your site's dashboard. Click Manage next to Saved Templates at the top right. Click the More Actions icon next to the relevant template. Click Delete . Click Delete Template to confirm. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Business Email BasicsGoogle Workspace: Adding an SPF Record to your Business Email < Back Business Email Basics Google Workspace: Adding an SPF Record to your Business Email An SPF (sender policy framework) record permits your mail server to send email on behalf of your domain. This helps to prevent spammers from sending messages with forged email address, claiming to be from your domain. If you have a Google Workspace business email, you can add an SPF record for your domain. Note: The SPF record should be added to the TXT field. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Using the Studio Editor ToolsUsing the Inspector Panel < Back Using the Studio Editor Tools Using the Inspector Panel The Inspector panel is where you can edit the properties of every element, section and site page. Choose how elements are resized on different breakpoints, adjust the design, add interactions and much more. How can I access the Inspector panel? Click the Open Inspector arrow at the top right of the editor. The panel opens on the right, showing the element you're working on at the top. Design The Design tab is the first one you see in the Inspector panel. This is where you can change your element's look, size and position across breakpoints. Size and responsive behavior : See the width and height of an element and choose how it's resized on different screens. Design: Change the element's colors, borders and formatting, add shadows and much more. The available options here depend on the element type. Cursor : Add a custom cursor to an element, section or page. Layout: Adjust the spacing, display and grid of sections, cells, containers, repeaters and flexboxes. Position : Adjust the element's docking and margins so it stays in place on different screen sizes. You can also choose a position type (e.g. pinned, sticky) here. Adjust: Change an element's appearance by applying transforms (e.g. opacity, angle, skew). Anchor: Add an anchor to an element or section so you can link directly to it. Note: Some of these sections are only available for certain elements. Animations and Effects The Animations and Effects tab lets you add eye-catching animations that grab people's attention. After selecting an element, section or page, choose the type of animation you want: Entrance: Animations that appear when the element first loads. Hover: Animations that are triggered by visitors hovering over with their cursor. Click: Animations that are triggered by visitors clicking an element. Scroll: Animations that are triggered by visitors scrolling up and down the page. Loop: Animations that play in a continuous loop. Mouse Effects: Effects that are automatically triggered by the visitor's cursor movement. Content Looking for some inspiration? Access the Content tab to get ideas for text, buttons, images, shapes and Vector Art. You can filter the suggestions by your line of business or any other search term so they're accurate to your needs. CMS In Wix Studio, we've moved datasets to the Inspector panel to make them easier for you to use. Now, when you access the Inspector panel and select a page, you can view every dataset that exists on the page. You can also change the connections, adjust the dataset settings, or add a new element, all from the Inspector panel. Select an element and click the Connect to CMS icon , to open the Inspector panel automatically. In the panel, you can connect the element to a dataset, manage the connections, change the dataset settings, or add a new dataset. Learn more about using the CMS in Wix Studio . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Changing your Wix Video settingsWix Video: Adding a Custom Logo to Videos When Embedded in Other Sites < Back Changing your Wix Video settings Wix Video: Adding a Custom Logo to Videos When Embedded in Other Sites Promote your brand by using a custom logo that appears when your fans embed your video on their site. To design your own stunning logo, get started with Wix Logo . Important: You must have a Wix Video Premium Plan to use custom logos. The following steps only appear if you have a Premium Plan. To add a custom logo: Go to Video Settings in your site's dashboard. Scroll down to Add Your Logos to Embedded Videos . Note: If you do not have a Premium Plan, the Upgrade to Activate button appears instead. Click the Add Image icon to upload your logo. Select the logo files from your computer. Notes: You can add up to 3 logo files. The recommended format is transparent PNG, and the recommended size is 254x152 pixels. The logo you set as default appears in the videos your visitors embed. You can manually upload a separate logo for a specific video. To display your custom logo on a video: Go to Video Library in your site's dashboard. Hover over the relevant video and click the Edit icon . Scroll down and click the Embed Options button.If you do not have a Premium Plan, the Upgrade to Activate button appears instead, Select Custom logo . Click Choose logo . Select the logo you want and click Choose logo . Select when the logo appears:Show on control bar : The logo appears on the control bar. Show always : The logo appears even when there is no control bar. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Selling with Photo Albums StoreWix Photo Albums: Printing and Shipping Issues in the Wix Photo Albums Store < Back Selling with Photo Albums Store Wix Photo Albums: Printing and Shipping Issues in the Wix Photo Albums Store Important: Wix Photo Albums Store is not available to all users. As of February 2023, it is no longer possible to add Wix Photo Albums Store to your site. As an alternative, you can add Wix Stores to your site and connect it to Printful to sell your photos. Wix works with a third party company Order a Print to manage all your printing requirements. Order a Print is a worldwide print fulfillment platform and a developer of today's most advanced online printing solutions. Order a Print are responsible for printing and shipping of the printed goods in your Wix Photo Albums Store. If you have questions around the order status of your prints or have concerns with the quality of your prints, we recommend that you reach out to them directly with your query / concern. For questions or comments contact Order a Print directly: Website : https://www.orderaprint.com/art-store Email : support@orderaprint.com Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Connecting a Business Email Hosted ElsewhereResolving Email Issues < Back Connecting a Business Email Hosted Elsewhere Resolving Email Issues Important: Make sure your domain is connected properly to Wix before taking any actions below. To resolve email issues: If your domain is connected to Wix via name servers : Ask your domain host for the MX records and enter them in the domains section of your Wix account. Learn more about adding or updating MX records . If your domain is connected to Wix via pointing : Contact your domain host for assistance with managing your mail-related records as your DNS records are managed by them. If you purchased personalized business email(s) from Wix : Check that your domain is active , Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Sending invoices & price quotesWix Invoices: Creating and Managing Recurring Invoices < Back Sending invoices & price quotes Wix Invoices: Creating and Managing Recurring Invoices Recurring invoices enable you to automatically issue invoices to customers on a regular basis. Choose to invoice customers weekly, bi-weekly, monthly or yearly. View and manage your recurring invoices to keep track of payments made. Before you begin: In order to accept payments from clients in Wix Invoices, you must set up a payment method . If you've already set up a payment method for Wix Stores, Wix Bookings or Wix Events, you do not need to set one up again. To set up a payment method, go to Invoices in your site's dashboard, click More Actions at the top right and click Accept payments . For recurring invoices, you need to use suitable payment providers such as Paypal, Stripe, Wix Payments or Isracard. Creating a recurring invoice Add all necessary information to your invoice and view a preview to see how it looks before emailing to your customer. To create a recurring invoice: Go to Recurring Invoices in your site's dashboard. (First time only) Click Get Started . Click + New Recurring Invoice at the top right. Choose how frequently and for how long you want to invoice your customer:Billing cycle: Choose a frequency from the drop-down list. Ends after: Choose to end the recurring invoice after a set or custom number of occurrences, or let it continue on an unlimited basis (i.e. until it is stopped). Click Next . Enter the general details for this recurring invoice:Due Date: Set 7, 14, or 30 days, or a custom due date. Customer: Click the drop-down to select a contact from your Contact List. Invoice Title: Type a title to clearly summarize the reason for payment. Enter the product/service details for this recurring invoice: Choose whether this invoice covers an existing or new product or service:Existing product or service: Select your product or service from the Add an item drop-down. New product or service: Click the Add an item drop-down and click + Add New to enter invoice item details. (Optional) Enter a description in the Write a description field. (Optional) Click + Add Line Item to add an additional product or service. Enter the cost details for this recurring invoice:Quantity: Enter the quantity of the product or service. Price: Enter the price per unit. (Optional) Click + Add Tax to add tax. Note: You'll be able to create a new tax rate or add a tax rate you've already created. (Optional) Click + Add Discount to apply a percentage discount to the total amount. (Optional) Enter any notes or terms you'd like your customer to be aware of in the Notes and Terms fields. Choose to preview, save or send your invoice:Preview: Click Preview at the top right to see the invoice your customer will receive. Save: Click Save & Close at the top right to save the invoice to send at a later time. Send: Click Send Invoice at the top right to first review or edit the content of the email your customer will receive. Click Send when you're ready to send. Edit your general invoice information: Customize the business details that appear across all of your invoices, such as company ID and currency. You can also add your company logo. Managing your recurring invoices Send, edit or cancel recurring invoices. You can also view the individual invoices that make up your recurring invoice (e.g. January invoice, February invoice, March invoice). To manage your recurring invoices: Go to Recurring Invoices in your site's dashboard. Click the More Actions icon next to the relevant recurring invoice. Choose what you want to do:Send or resend: Click Send via Email to send this invoice (or Resend via Email if this invoice has been sent previously). Review or edit the content of the email your customer will receive, and click Send when you're ready to send. Edit: Click Edit . Update the invoice as required and click Save & Close or Send Invoice . Note: You'll only be able to edit an invoice before a payment is made. View the individual invoices: Click View invoices . You'll be able to view the individual invoices that make up this recurring invoice once a payment has been made. Cancel: Click Cancel and then click Yes, Cancel . Any unpaid invoices will be voided and future payments from this customer will be canceled. Do more with your invoices: When the individual invoices that make up your recurring invoice (e.g. January invoice, February invoice, March invoice) have been sent, they will also appear in Invoices in your site's dashboard. From there, you can access more invoice actions , including sharing an invoice link and duplicating an invoice. Resolving recurring invoices in grace periods You can resolve a customer's recurring invoice that's in a grace period from your site's dashboard. This is useful if your customer meets you in person and wants to update their payment method, either through a card payment or in cash. Learn more about grace periods . To resolve a recurring invoice in a grace period: Go to Recurring Invoices in your site's dashboard. Click to select the relevant recurring invoice that's in a grace period. Click Collect Payment and choose what you want to do: Submit payment Make sure to get your customer's permission before entering their card details. Once the payment goes through, their invoice status updates automatically. To submit a card payment: Click Submit payment . Enter your customer's card details. Click Submit Payment to confirm. Previous Next Need A Professional Website? 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Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting Pay-Easy or Convenience Stores as a Payment Method (Through GMO) < Back Third Party Payment Providers Connecting Pay-Easy or Convenience Stores as a Payment Method (Through GMO) Important: As of January 7 2025, GMO-Epsilon is no longer available to connect as a payment provider in Wix. Merchants who have already connected to GMO-Epsilon can still process payments. However, if you disconnect your GMO-Epsilon account from Wix, you will not be able to reconnect it. As of April 1 2025, GMO-Epsilon will no longer be available for all Wix users, including existing accounts. Accept payments from customers in Japan using Pay-Easy and/or Convenience Stores. Your customers can pay for your products through their bank account with Pay-Easy, or through select convenience stores near them with Convenience Stores. As these payments are processed by GMO-Epsilon, you will need to set up or connect an existing GMO-Epsilon account to your site. General Info Supported countries Japan Transaction fees Pay-Easy : From 3.5% per transaction. Minimum monthly fee: 1,000 Japanese Yen. Convenience Stores : From 130 Japanese Yen per transaction. Minimum monthly fee: 1,000 Japanese Yen. Account activation time Up to 1 month Supported currencies JPY Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, visit Epsilon FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! 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Third Party Payment ProvidersConnecting PagSeguro as a Payment Provider < Back Third Party Payment Providers Connecting PagSeguro as a Payment Provider From April, 2023, PagSeguro has been closed for new users in Wix. However, existing PagSeguro users can still process payments using this payment provider. Accept payments from your customers in Brazil using PagSeguro as a payment provider. General Info Supported countries Brazil Accepted currencies BRL. The currency used in your Wix account must match the currency in your PagSeguro account (BRL). If the currencies do not match, the transactions may be declined. Learn how to change your currency Transaction fees 3.99% + R$0.40 per transaction. No monthly fees. No setup fees. Account activation time Instant Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact PagSeguro Connecting PagSeguro Go to Accept Payments in your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click Connect next to PagSeguro. Select an option: Have an account: Enter your Email and Token . Click Connect . Don't have an account: Click Create new account . Select I want to sell right now on the right. Follow the quick onboarding process to create an account. Check your email account for an email with your login credentials. Note: You will receive the email once your account is approved by PagSeguro. Generate your security token:Log in to your PagSeguro account. Click Integrations under Preferences on the left. Click Generate Token under Usage APIs . Copy the security token that is generated. Return to this window (repeat steps 1-3) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More