< Back Managing your business Connecting a business email Google Workspace: Changing the Language of Your Business Email You can change the language of your business email from inside your Google Workspace (Gmail) account. To change the language: Open your Google Workspace email in Gmail. Click the Settings icon at the top right. Click Settings . Click the drop-down menu next to Language and select the language. Scroll down to the bottom of the page and click Save Changes . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Marking Attendance for Classes As clients show up for your classes, you can mark their attendance from the Participants list. If you mark attendance regularly, you can later check your attendance statistics and other analytics in the Reports tab. Note: We are in the process of releasing a new version of the Booking Calendar. You may see a slightly different version in your calendar. To mark attendance: Go to Booking Calendar in your site's dashboard. Click the relevant class in your calendar. Click Manage next to participants. Click the Attendance drop-down next to the relevant client and choose an option: Booked: Your client booked the class and hasn't yet arrived. Checked-In: Your client arrived to the class. No-Show: Your client booked the class but never arrived. Tip: You can mark the attendance of multiple clients by selecting the checkbox next to each one. What's next? You can install the Client Check-In app to allow your members to check themselves in at your services. You can also mark attendance on the go using the Wix app . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Adding and customizing elements Wix Harmony Editor: Adding a Link to an Element Add links to elements on your site to help visitors navigate your content, and direct them to relevant and important info. There are many types of links you can add – lead visitors to other site pages, external URLs, a popup, or even ways to contact you directly (e.g. email, WhatsApp). Types of links There are a many types of links you can add to your elements to direct your site visitors to whatever content you like; including links to popups, sections, and addresses. Click an option below to learn more about the link types: Page Linking to a site page can draw attention to important or relevant content on your site. When your visitors click the element, they are directed to the page you have chosen. You can also link to the pages of Wix business solutions. For example, you can link to Wix Stores product pages, Wix Blog posts, and Wix Bookings service pages. Tip: You can choose to open the web address in a new browser window, or within the current window. Section Sections are the building blocks of your site, which you can use to organize, order, and display content. Link your elements to a section to bring your visitors directly to the relevant content on your chosen page. Web address Linking a web address is a quick and easy way to direct visitors to relevant or helpful content outside of your site. When your visitors click the element, they are directed to the web address you've added. Tip: You can choose to open the web address in a new browser window, or within the current window. Document Link to a document you've uploaded to your Wix site. When your visitors click the element, a new browser tab opens with the document. Linking to documents makes it easier to display content such as PDFs and other files on your site. Email You can add a link to a specific email address. When your visitors click the element, their default email account opens, and they can send an email directly to the address you have linked. Linking to an email address is a great way to make it easier for site visitors to contact your business. Phone number Link to a phone number. When your visitors click the element on their mobile, they can call you instantly and directly from their device. Note: If they are using a desktop, a calling app (such as FaceTime) opens. Popup Link an element to a popup on your website. Linking to a popup is a fun and creative way of drawing visitors' attention to site content such as announcements and promotions. Top / bottom of page Add a link to either the top or bottom of the page. When your visitors click the element, they are taken to the top or bottom of the page that they are on. Adding this link can make it easier for site visitors to navigate your pages, especially if they contain a lot of content. WhatsApp Add a link to your WhatsApp, so visitors can start a chat with you directly. This makes it easy for people to reach out, ask questions, or get support in real time from their mobile device. Address Link to a physical address, so visitors can find your business location or get directions. Sharing your address helps people visit your business in person or see where you’re based. Adding a link to an element Add links to a variety of elements including images, buttons, and vector art. To add a link to an element: Go to your editor . Select the relevant element. Click the Link icon on the action bar. Click Choose a link . Choose a link type from the options at the top. Tip: Click the More Options icon to find extra options like Email , Phone , Popup , Top/Bottom Page , WhatsApp , or Address . Select the link type and enter the details. Click Done . Want to remove a link? Repeat steps 1-3 and click Remove Link . Adding a link to text Guide your visitors to other sites, sections, or pages by adding text links. Turn any piece of text into a clickable link or add a URL, making navigation easy and intuitive. Note: Do not add any other text into the text box, as this will make the URL unclickable. To add a link to text: Go to your editor . Select the relevant text box. Click the Link icon on the action bar. Click Choose a link . Select the link type and enter the details. Tip: Click the More Actions icon icon to find extra options like Email , Phone , Pop Up , Top/Bottom Page , WhatsApp , or Address . Click Done . Tip: To remove the hyperlink underline, highlight the linked text and click the Underline icon on the action bar. The text will still remain linked. (Optional ) Customize the color and formatting of your linked text. Advanced SEO settings When you link an element to a site page or web address, you can set the rel attribute. This tells search engines and browsers how to treat the link. Important: Rel attributes are an advanced setting. Choosing the wrong option can affect your site or links, so only change this if you know what you’re doing. To add a rel attribute: Go to your editor . Select the relevant element. Click the Link icon on the action bar. Click Advanced SEO Settings . Under What rel values should it have? , Select the rel attribute you want: noopener: Keeps your site secure by stopping the linked page from accessing the page it’s linked from. (Recommended) noreferrer: Stops the linked site from seeing where visitors came from. nofollow: Tells search engines not to follow or rank the link. sponsored: Labels the link as a paid ad or placement, which helps protect your SEO. FAQs Click a question below to learn more. Can I open a link in a new tab or window? Yes, when linking to a web address or site page, you can choose to open the link in a new browser window or in the same window. Can I choose which color my hyperlinked text changes to, once visitors click it? No. Currently, it is not possible to change the color of a hyperlink after visitors click it. When adding a link I receive an error saying "To add a link, first remove the line break" When linking text, you cannot link text that spans over 2 paragraphs if you separated those paragraphs using the Enter key. If you attempt to do so, you'll receive an error message telling you to remove the line break. You can resolve this, by adding a line break using Shift + Enter to create the line space instead of the Enter key. Can I add a link to a downloadable file, like a PDF or Word document? Yes, you can link text to documents. Make sure you have uploaded your file to the Media Manager, then follow the steps above for hyperlinking text and select Document . Tip: Use descriptive text, like "Download Our Brochure," to make the link clear to your site visitors. What should I do if a text link is broken or leading to a 404 error page? Broken links can occur if a page or document has been moved, renamed, or deleted. To fix this, check the links in your text and ensure they are leading to the correct place. If the text is linked to a URL, check the URL carefully. Make sure to publish any changes you make to the links. Tip: Regularly test your site's links to ensure everything is functioning properly. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Working with media elements Wix Harmony Editor: Adding, Creating, and Uploading Images Images make your site more engaging and help you share your message visually. You can add, create, or upload images in just a few steps, using your own photos, free options provided by Wix, or professional stock images that match your style. Adding an image to a page Add images to any part of your page to highlight your content or create visual interest. You can select from your own uploads or explore the wide range of free images and professional options available through Wix. To add an image to a page: Go to your editor . Click + Add at the top left of the editor. Select Elements . Click the Image icon on the left. Click or drag an image onto the page. Uploading your own images Upload images to your site from your computer, another Wix site, or external sources like social networks and links. Once uploaded, your images are stored in the site's Media Manager , so you can use them anywhere on your site whenever you need. To upload an image: Go to your editor . Click + Add at the top left of the editor. Select Elements . Click the Image icon on the left. Click Upload Image . Choose where you want to upload images from: Other Wix sites Click My Wix Account . Double-click the relevant site folder. Select the files you want to upload. Click Upload Selection . Social networks Select the relevant social network. Click Connect. Select the files you want to upload. Click Upload Selection . A link (URL) Click the Link icon on the left. Paste the URL link and click Import . Create an image using AI Use the Wix AI Image Creator to generate high-quality, custom images for your site. By describing what you want and picking an image style, you can easily create brand-new visuals to match your vision - no design skills required. To use the AI Image Creator: Go to your editor . Click the Wix dropdown at the top left of the editor. Select Media Manager . Click AI Image Creator on the left. Enter your prompt under Describe your image . Select a style. Click Create Image . (If necessary) Click Create Again to generate another image. Click Use Image . (Optional) Edit the image further if needed. Click Save to add the image to the site's Media Manager. What's next? After adding an image, you can resize and customize your image to fit perfectly with your site’s layout and style. FAQs Click a question below to learn more about adding images. Why can't I change an image on my site to an SVG file? When trying to change an image on your site to an SVG file, you will see that the Choose Image button in the Media Manager is greyed out. This is because you cannot replace an image with an SVG file. Instead, you should add the file to your site by following the steps above, or add a vector art and then replace it with your own SVG file. The images continue uploading even if you close the Media Manager. I'm uploading an SVG file. Can I change its colors in the editor? Yes, but make sure to export the file as 'Fill'. When exporting an SVG file as 'Stroke', the file is automatically imported as vector art (instead of a basic shape), which you can't design. Learn how to change SVG colors in the editor . Can I drag and drop external images into the editor? Yes, you can drag and drop images and GIFs from your computer straight onto the canvas. The image is automatically added to the Site Files folder in the Media Manager. Tip: A notification appears at the bottom of the editor every time you drag and drop a file, allowing you to quickly access its exact location. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Pricing Plans: Checking How Many Package Sessions Were Used After you sell a package to a client (e.g. a package that allows clients access to six classes per month), you can view how many sessions they have booked. To view the number of sessions that have been used: Go to the Subscriptions tab in your site's dashboard. Select a purchased plan from the list. View the number of sessions remaining. (Optional) Click the Edit icon to manually add or remove sessions. Tip: To check package usage in the Wix app , just tap the Subscription shortcut. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Pricing Plans: Limiting Your Blog to Members Who Purchased a Pricing Plan With the Pricing Plans app, you can create and sell plans that limit your blog to plan holders. Before you begin: This article shows you how to limit your blog so that only people who purchased a pricing plan can access the feed and all of your posts. First, make sure to: Add Wix Blog to your site . Add the Pricing Plans app to your site . Create the plans you want to offer on your site. To limit access to your blog to visitors who purchased a pricing plan: Wix Editor Click Pages & Menu on the left side of the editor. Click Blog Pages . Hover over the Post page and click the More Actions icon . Click Settings . Click the Permissions tab. Select Members o nly . Select Only selected members or paying customers . Click the Edit icon under Sele ct from your Pricing Plans . Select which pricing plans should have access and click Apply . (Optional) Limit access to the blog and category feeds by repeating the steps above, selecting the Blog page in step 3. Need to limit specific blog posts? You can limit specific blog posts to paying members. Learn how to limit specific posts Studio Editor Click Pages on the left side of the editor. Hover over the Post page and click the More Actions icon . Click Settings . Click the Permissions tab. Select Members o nly . Select Only selected members or paying customers . Click the Edit icon under Select fro m your Pricing Plans . Select which pricing plans should have access and click Apply . (Optional) Limit access to the blog and category feeds by repeating the steps above, selecting the Blog page in step 3. Need to limit specific blog posts? You can limit specific blog posts to paying members. Learn how to limit specific posts Wix Harmony Editor Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the Post page under Blog Pages . (In the Site Pages panel) Hover over the Post page and click the More Actions icon . Click Settings . On the Settings panel, click the Access tab. Click Manage Access . Select Members . Select the Members with roles, plans or badges option. Enable the Members with plans toggle. Select the relevant plan or click + Add New Plan to create a new one. Click Save . Note: To accept online payments through the Pricing Plans app, you need to upgrade your site . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Adding the Wix Hotels by HotelRunner App Does your client own a hospitality business? Add the Wix Hotels by HotelRunner app to their site so they can easily manage their availability and reservations. The app is fully customizable, which lets you tailor the packages to match your client's offering. Adding the Wix Hotels app You can add the Wix Hotels app to your client's site directly from the App Market inside the editor. To add the Wix Hotels app: Click App Market on the left side of the editor. Click App Market . Enter "Wix Hotels" in the search bar. Click the Wix Hotels app in the search results. Click Add to Site . Click Agree & Add . Customizing the "Book a Room" page Customize the Book a Room page so it matches the rest of your client's site. This is the page visitors use in order to find and reserve their accommodation. The entire page is one element, you can decide where the reservation summary is positioned, and whether or not to show details like a "book soon" ribbon or amentities icons. You can also update text on the page to sound more like your client's voice and tone. To access and customize the "Book a Room" page: Click Pages on the left side of the editor. Click Book a Room under Wix Hotels . Click the Booking Page element on the page. Click Settings . Choose what you want to customize: Display: Choose where to display your reservation summary and whether you show icons for the amenities for each room. Text: Edit the text you display throughout the page, including the search bar, reservation summary and room listings. Design: Customize the general page design, the search bar, reservation summary and room listings using the available options. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Blog: Sending Blog Post Email Notifications to Your Subscribers Set up an automated email notification to ensure your blog subscribers stay updated with your latest content. This keeps your readers engaged and drives more traffic to your blog. For example, if you are a travel blogger, you can notify subscribers about a new post on "Top 10 Destinations for 2023," ensuring that your followers don't miss out on valuable content. Step 1 | Create a segment Creating a segment allows you to target specific groups of subscribers based on criteria you set. In order to send an automated email to your blog subscribers, you need to create a segment containing a list of your blog subscribers. This is then added to your recipient's list in step 2 below. To create a segment: Go to Contacts in your site's dashboard. Click Manage Segments . Click the Create Segment drop-down and choose how you want to create your segment: Manually Select Manually . Enter a title for your segment (e.g. blog subscribers) under Name this segment . Click Add a Filter . Select Email subscriber status from the list of filters. Click the Choose a condition drop-down and select equals any of . Click the Select options drop-down and select subscribed . Click Create Segment . With AI Select With AI . Enter your business goal (e.g. 'To send notifications to my blog subscribers'). Type 'Yes' to accept the suggested segment. Click Create Segment . Step 2 | Edit your pre-installed notification Next, edit the preinstalled 'Notify when a blog post is published' automation to ensure the content in the email is correct and the email is sent to the correct recipients at the time you choose. Note: If a recipient belongs to more than 1 group, for example your broadcast list, contact segment and contact labels, they will receive multiple emails. To edit your notification: Go to Blog in your site's dashboard. Click the More Actions drop-down and select Blog settings . Click Manage next to Manage your notifications & emails . Click the More Actions icon next to Notify when a blog post is published . Select Edit . Click the Send an email action. Click the Set recipients drop-down and click Add recipients . Select Contact segments . Select the segment you created in step 1 above (e.g. blog subscribers). Click Choose Segments . Click Apply at the bottom left. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Running campaigns and paid ads Hopp by Wix: Adding an Automation to Your Block Connect your Hopp account to Wix's CRM features using an automation. You can easily organize leads from your forms, customize workflows for your specific business needs, and continue to give your brand a personal touch. Before you begin: This feature is available to users who upgrade their Hopp account. Important: Automations are only available for CRM blocks, for example, collect subscribers and contact form. To add an automation: Go to hopp.co and log in. Click Automations on the left panel. Click + Create Automation on the top right. Choose a Suggested automation you want to edit. Note: You can also Start from Scratch to begin from a blank automation template. Click Set Up next to the automation. Click on the trigger in the builder. Click the Replace trigger icon . Enter 'Hopp' in the search bar. Choose the trigger that best describes what you need (e.g. Hopp contact form submitted, Contact added from Hopp). Finish setting up the automation in the builder on your Wix site. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Sending email marketing campaigns Email Marketing: Archiving, Deleting or Duplicating a Campaign in the Wix App If you no longer need an email campaign you can delete it or archive it from the Wix app. If you want to edit a campaign you already sent, you can duplicate it and create a new campaign using the same layout. Archiving an email campaign in the Wix App Archive old email campaigns that you don't want to see in your dashboard but aren't ready to delete. When a campaign is archived, it can be brought out of archive again if you want to duplicate it or resend it. Show me how Go to the email marketing dashboard in the Wix app. Tap the email campaign you want to archive (in the Published or Drafts tabs). Tap Archive . Deleting an archived campaign in the Wix App Delete an email campaign if you no longer need it. You can only delete a campaign after you've archived it. Once you delete the campaign, you will not be able to view it again. Show me how Go to the email marketing dashboard in the Wix app. Tap the Archived tab. Tap the email campaign you want to delete. Tap Delete Permanently . Note: Archiving an email campaign does not delete it. You can still access it through the Archived tab in your Email Marketing dashboard. Duplicating a campaign in the Wix App Duplicate a published email campaign or one of your drafts if you want to create a similar campaign. You can tweak it as needed or send the duplicate campaign as is. Note: You can only duplicate email campaigns in the Wix app that were originally created on mobile. Show me how Go to the email marketing dashboard in the Wix app. Tap the email campaign you want to duplicate (in the Published or Drafts tabs). Tap Duplicate . Edit your email campaign using the available options. Learn More This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: Selling Virtual Gift Cards Important: This article is about the Wix POS Register for brick & mortar businesses. If you are using POS on a mobile device , learn more about Mobile POS . Give customers the option to buy and use virtual gift cards. Customers can purchase gift cards on your website and redeem them for products or services both online and at your point of sale. Set up a gift card option First, set up your gift card options in your Wix dashboard. You can create and manage Wix gift cards or use the Gifted app to offer more options. Learn how to create Wix gift cards in your dashboard . Learn how to set up gift cards using the Gifted app . Want to offer plastic gift cards in-store? Learn how to order and sell physical gift cards . Enabling gift cards at a POS Enable gift cards so you select them as a payment option during checkout. To enable gift cards: (On your POS tablet) Tap the Menu icon at the bottom left. Tap Settings . Tap Payment . Tap the Accept Gift Cards toggle to enable it. Accepting payment by gift card Let customers use their gift cards when making a purchase at your point of sale. Tip: Gift card codes are not case sensitive. To redeem a gift card at checkout: (On your POS tablet) Tap Checkout on the bottom bar. Process the sale and proceed to checkout. Select Gift Card under Select Payment Method . Enter or scan the gift card code and tap Apply . If the gift card didn't cover the entire purchase, tap Add Payment and process the balance using another payment method (for example, cash or credit card). Checking a gift card balance Customers may want to check how much money is left in their gift card before deciding on a purchase. You can check this for them on the POS tablet. To check a gift card balance: (On your POS tablet) Tap Checkout on the bottom bar. Tap Gift Cards on the left. Tap Check Gift Card Balance . Select an option: Enter the code manually. Enter or scan the gift card code. FAQs Can I refund a gift card? No, you cannot refund the purchase of a gift card. Can I refund orders that were paid for with a gift card? If an order was paid for entirely with a gift card, it cannot be refunded. If an order was paid for with a combination of a gift card and another payment method, you can refund only the amount paid using the other payment method (for example, credit card or cash). The portion paid with the gift card cannot be refunded, or returned to the card. Can I exchange an order paid with a gift card? Yes, but only if the new items have the same total price as the original purchase. If there is any price difference (where the customer would need to pay more or receive a refund), the exchange cannot be completed. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio: Letting Clients Pay for Site Upgrades via a Payment Request Allow your client to pay directly for their new site upgrade by using payment requests. Once you send a request, your client can review the Premium or Studio plan and upgrade the site themselves. All future billing for the site, including plan renewals, can be managed by your client. You can create payment requests for sites built using the Studio Editor or the Wix Editor. Before you begin: To use this feature, you must be a Wix Partner. Learn more about joining the Wix Partner Program . Sending a payment request Go to Sites in your Wix Studio workspace. (If needed) Click the Workspaces drop-down at the top of Wix Studio to choose the workspace you want to access. Hover over the site you wish to upgrade and click Select Site . Click the Upgrade button at the top of the screen. Click Select under your desired plan. Select a billing cycle and click Continue to Checkout . Click Create a payment request . Add your client's email address in the Add or choose client email address field. Click Send Request . Your client receives an email inviting them to review the plan and upgrade the site. Note: You can only upgrade a Wix Editor site to a Premium plan and a Wix Studio site to a Studio plan . FAQs Click a question below to learn more about payment requests. Who can create a payment request? Only the site owner, or collaborators with Billing permissions for the site can create a payment request. Once they upgrade the site, what permissions will my client have? Once a client upgrades a site via a payment request, they are added as a Billing Manager of that site. This means they can make purchases, apply domain vouchers, manage subscriptions, add payment methods and connect a domain to the site. Learn more about roles and permissions . How long does my client have to accept the payment request? Typically, your client will have 30 days to accept or refuse the payment request. After the timeframe, you'll need to send a new request if you wish them to upgrade the site. Will Wix.com appear on my client's bank statement as the payee of the upgrade amount? Yes. The payment is made directly to Wix. As such, your client is billed by Wix for this payment and future payments, such as plan renewals. Is the price I'm viewing when I send the request the same price as my client is paying for the upgrade? Your client may see a different price if they upgrade during sale times. Depending on their location, they may also see a different price because of local currency and taxes. I'm in the Wix Partner program. Do I still earn revenue share if I send a payment request? Yes. The allocation of revenue share is unaffected by the site upgrade via a payment request. The partner who sends the request earns the requisite partner benefits. Can I send a payment request for a site that has already been upgraded? No. Payment requests can only be created for the initial upgrade to Premium. Requests for renewals and 2nd upgrades are not supported. Can I edit a payment request after I've sent it? No. Payment requests cannot be edited once they've been sent. Can I cancel a payment request after I've sent it? If you need to cancel a payment request, contact Wix Customer Care . Our experts can revoke the payment link in the payment request, and your client will not be able to upgrade via that link. If your client has already purchased a Premium plan via a payment request, and if they wish to cancel that plan , they'll need to do it themselves. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit