< Back Managing your business Business solutions & apps Wix Bookings: Managing Bookings with the Booking List Use the booking list in your site's dashboard to track and review all booking activity on the site. You can also add different filters and search parameters to review the past, present and future bookings. For example, you can check a client or staff member's records and download the information as a CSV file to access offline. Tip: Print the booking list and post the daily agenda at your business reception for walk-in clients to see. Filtering the booking list While reviewing your site's booking list, choose from various filters to find the information you want. You can filter the bookings by status (e.g. "Confirmed", "Waitlist"), service name, staff member and client name. To filter your booking list: Go to Booking List in your site's dashboard. Click Appointments & Classes or Courses at the top. Click Filter at the top right. Click to select the filter(s) you want to apply: Session date & time: Show only sessions that occurred within a specific date and time range. Registration date: Show only sessions that were booked within a specific date and time range. Service type : (Appointments & Classes tab only) Choose the type of service you want to view: Appointment or Class . Booking status: Click the checkbox next to the relevant status: Confirmed: Scheduled bookings that appear in the calendar. They can be completed online bookings or bookings that you (or a site admin) manually confirmed. Waitlist: Bookings that remain on the waitlist for a service. Canceled: Bookings that either the client or a site admin canceled. Pending Approval: A request from a client that needs to be approved or declined. Declined: Booking requests that you (or a site admin) declined. Incomplete: When a client creates a booking but does not complete the booking form or payment. Payment status: Click the checkbox next to the relevant status: All: Show all bookings, regardless of payment status. Paid: Show all paid bookings. Not Paid: Show all unpaid bookings. Partially Paid: Show all partially paid bookings. Refunded: Show all refunded bookings. Partially Refunded: Show all partially refunded bookings. Service name: Click the checkbox next to the relevant services. Staff member: Click the relevant staff member. Client name: Enter the relevant client's name in the search bar and select them from the list. Click Apply . (Optional) Click an individual booking to review the information provided by the client at registration . Tip: At the top of the booking list, you can see the total paid and unpaid amounts for the bookings currently shown. These totals update automatically based on the selected time range and any filters you apply. Customizing columns in the booking list Choose which columns to show, and decide which order to display them in. To customize columns in the booking list: Go to Booking List in your site's dashboard. Click the Customize column icon at the top right. Select the checkbox to choose which columns you want displayed. Note: You cannot hide or remove Session date & time and Charge client . (Optional) Click Add field to add more information in a custom field. Then choose the Field type , enter a name for the field and click Add Field . This field appears on all items on the booking list. Drag and drop to rearrange the order of the columns in the booking list. Collecting payment from the booking list You can collect payments for unpaid services from the booking list in a variety of different ways: By sending a pay link, manually entering the customer's credit card details, sending an invoice, authorizing a payment, or marking as paid if the customer paid in cash. To collect payment from the booking list: Go to Booking List in your site's dashboard. Hover over the relevant unpaid order. Click Collect Payment . Choose the relevant option: Charge with pay link You can create, customize and send a pay link to charge your customer. To charge with pay link: Click Charge with pay link . Enter the Link name . Enter the Price . Enter a Description . (Optional) Click + Open settings and choose what you want to do: Enable the Set an expiration date toggle. Click the Expiration date field to select the relevant expiration date. Customize the pay link's Button color , Button text and Link image using the design options available. Click Create Link . Choose how you want to send the pay link to your customer: Copy link: Click to copy the pay link URL to your computer's clipboard to send to your client later. Send Link: Click to email the pay link directly to the email address provided by the client. Get QR code: Click to generate a QR code to send to your client. Charge card manually You can accept partial or complete payment for any unpaid order by manually entering your customer's credit or debit card details. This can come in handy when, for example, you accept an order by phone. Important: Manual card entry is only available through certain payment providers . This is the least secure way of accepting card payments. Accepting manual payment from buyers you trust. In case of fraud, it's the merchant who is liable. Learn more . To charge a card manually: Click Charge card manually . Enter the card details. Click Charge . Note: You can select the Charge a custom amount checkbox and enter a custom amount to accept partial payments for your services with your client's permission. Charge with invoice You can create an invoice for an unpaid order to request payment from your customer. If you send the invoice to your customer by email or as a shared link, they can click to pay for it online using any of your payment methods. To charge with an invoice: Select Charge with invoice . Click Create Invoice to confirm. (Optional) Share, print, or email the invoice using the links at the top. Authorize a payment Authorize payment for any unpaid or partially paid order to make sure your customer has the means to cover the cost. When you do, the payment is approved by the customer’s payment method and the sum is held in their account, in readiness to pay, if needed. The payment is held for 7 days. Learn more about authorizing payments at checkout and capturing funds later . Important: Authorization and capture is available only through Wix Payments or Stripe . Authorization and capture can only be applied to orders paid for through a credit card payment. This means that additional payment methods, such as PayPal, Apple Pay, Google Pay, will be hidden from your website (see FAQ below). It's not currently possible to collect partial captures. To authorize a payment: Click Authorize payment . Enter the amount. (Optional) Enable the Capture automatically before the authorization period ends checkbox. Enter the card details. Click Authorize . Mark as paid If you accept cash or other in-person payments, you can mark the order as paid from the booking list. You can also mark partial in-person payments. To mark an order as paid: Click Mark as paid . Click Mark [$amount] as Paid to confirm. To mark an order as partially paid: Click Mark as paid . Select the Mark a custom amount as paid checkbox. Enter the amount. Click Mark [$amount] as Paid to confirm. Exporting Booking activity Once you've found the relevant information, download it as a CSV file to keep as offline records or send it to the accountant in charge. Important: To provide the best experience possible, the booking list loads in sections. The total number of bookings relevant to the filters and statuses you select appear at the top of the list. To ensure you export all relevant bookings, scroll down to the very end of the page so they all load. You can then click Download CSV . To export the booking list: Go to Booking List in your site's dashboard. (Optional) Click Filters to show or hide services on the list. Click the Export icon at the top right. Choose how you want to export the data: All: Export all the items and their data. Filtered: Export only the items and their data after applying the relevant filters. Selected: Export only the selected items and their data. Click Export . Viewing orders and contacting participants from the booking list You can use the booking list to review existing orders and message the participants directly. This is useful for checking and following up on unpaid orders in the booking list. To view orders and contact participants: Go to Booking List in the site's dashboard. Click the More Actions icon next to the relevant booking on the list. Choose what you want to do: Send message: Enter the message you want to send and click the Send icon . View order: Click this option to review the entire order for the booking. This is useful for checking the details of multiservice appointments , as well as partially paid orders. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Troubleshooting Instagram Feed App Issues The Instagram Feed app by Wix is a great way to connect your site to your Instagram account. Display your posts and Instagram Videos in a customizable gallery on your site. If you are experiencing problems with your Instagram Feed on Wix this guide will help you identify and resolve common problems with the Instagram Feed app. I see an error that says '400 session invalid' If you see this error on your screen, follow the steps below to resolve it: Log in to the correct account at instagram.com . Go to the Instagram Accounts Center . Click Add accounts under Profiles and add a Facebook account (you can remove it later). Click the Instagram Feed app in your editor. Reconnect your Instagram account to the Instagram Feed app. I see an error that says 'Your activity off Meta is turned off' If you see this error on your screen, follow the steps below to resolve it: Log in to the correct account at instagram.com . Go to the Instagram Accounts Center . Click Your information and permissions . Click Your activity off Meta technologies . Click Manage future activity . Click Connect future activity . I see an error that says "Looks like you've changed your password" If you see this error in your editor, it means that your Instagram Feed app has disconnected from your Instagram account. The most common reasons for this are: You've changed your Instagram account password Facebook made some internal updates or changes To fix this issue, you need to disconnect your Instagram Feed app and then reconnect it. Click the Instagram Feed app in your editor. Click Account Settings . Click Disconnect at the bottom of the Account Settings panel. Click Connect . Follow the instructions in the pop-up to complete the connection process. I don't see the correct content in my Instagram feed If you're not seeing the correct content in your feed, go to your Instagram account and make sure that you're signed in to the correct account. If you're not signed in to the correct account, follow the steps below. Sign out of the incorrect account. Sign in to the correct account. Go back to your editor. Select the Instagram Feed app. Click Account Settings . Click Disconnect at the bottom of the panel. Click Connect . Click Allow . My Instagram account was disconnected from the Instagram Feed app Your account may get disconnected if there is a connection issue with Instagram, or if you recently changed your Instagram password. Follow the steps below to reconnect your account. Select the Instagram Feed app in your editor. Click Account Settings . Click Connect . Follow the instructions in the pop-up to complete the connection process. Why is my Instagram feed display missing some common features? We are aware that some features in the Instagram app are missing. This is due to a recent API change on Instagram's end. The following features will not appear on the app: Header Likes Comments Like Count Comment Count Verified badge/tick I accidentally deleted the Instagram Feed widget. How do I restore it? In your editor, go to the My Business tab on the left. Click Instagram Feed (New) . Click Add Widget . What information should I include if I need to reach out for assistance? For us to best assist you, it helps to have the following information ready: The name or URL of your Wix site The name and version of the web browser you're using The name and version of your computer’s operating system A description of the steps you've taken and what happened A screenshot of the issue A screenshot of your console view (see below for steps) How do I take a screenshot of my console view? Open an incognito window in Google Chrome (Ctrl + Shift + N). Sign in to Wix and open your editor. Go to the area where you noticed the issue and try to repeat the steps. Press Ctrl + Shift + J (PC) or Cmd + Option + J (Mac) to open the Console. Tip: If the shortcut doesn’t work, right-click the page and select Inspect . Click the Console tab at the top, then press F5 to refresh the page. Take a screenshot of this tab. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Saving and Charging Customers' Credit Cards Having customers’ card details on file allows you to charge a customer without them needing to be present. While card-on-file transactions can make it easier to complete transactions in certain circumstances, you must remember to use this payment method correctly to avoid charging customers unexpectedly. There are two ways to save a customer's credit or debit card. One is to let site members select that option during checkout. The other is to save a customer's card while you manually enter credit card details, which should happen only with customer consent. Once a card is saved, you can use it to collect payment for future orders, as long as you retain your customer's consent to do so. You can charge clients' saved cards using the following payment providers: Wix Payments , Evergreen Payments Northwest , Isracard , Stripe or Tranzila . Saving cards during checkout You can add a checkbox to the checkout page that allows customers to let your business save their card and charge it in future. Customers who have become site members will see this checkbox and can choose to opt in. Tip: This isn't the same as when a customer saves their cards in their personal My Wallet part of the Members Area . To display the checkbox to save a card on file: Go to Settings in your site's dashboard. Click Checkout . Select Payments . Click the Save customers' cards on file toggle to enable it. Saving cards while manually entering card details You can manually enter a customer's credit or debit card details to complete payment for an order. While doing this, you can optionally save a customer's card on file securely so you can use it for future orders, as long as you have their consent to do so. Important: Make sure you read this article to learn how to save cards responsibly. To manually save a customer's card details: Go to Orders in your site's dashboard. Select the relevant order. Click the Collect Payment drop-down and select Charge card manually . Enter the card details. Select the Save this card to the customer's file checkbox. Note: You'll see this checkbox only if your customer is a site member. Click Charge . Send your customer an authorization form and save the signed form. Important : We strongly recommend you send the form within 24 hours. Learn more about best practices for storing card details . Charging a card on file After a card has been saved on file, you can use it to complete payment for future orders, as long as you have your customer's consent to do so. Important: Your customer should be notified about the transaction and given as many details as possible. This is a requirement of card schemes such as Visa and Mastercard. Additionally, clear communication builds trust and helps the customer to recognize the payment. If they don’t recognize the payment, they may issue a chargeback . To accept payment using a card on file: Go to Orders in your site's dashboard. Select the relevant order. Click the Collect Payment drop-down and select Charge card manually . Select an authorized saved card Click Charge . FAQs Click a question to learn more about saving credit cards. What are the risks of card-on-file transactions? While cards are stored securely, there's always the chance that hackers can find a way to access the online account and bill customers. Additionally, as a merchant, you need to be careful to only bill your client for orders they approve of and know about. How can I get authorization from my customer? We've created a suggested authorization form. We recommend you use it as is, as it requests all the necessary information for authorization. After your customer has signed the form, send them a copy of the signed form that they can keep for future reference. Download the authorization form . Why are the save card checkboxes not visible? In order for your customer to see the checkbox at checkout or for you to see the checkbox while manually entering a customer's credit card, the customer need to have signed up to become a site member. Learn more about your site's Members Area . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Music: Setting Up Your Payment Methods Your fans can buy your music in Wix Music and Wix does not charge a cent. Important: Set up your payment methods by following the steps below before selling your music. The album should not be edited after a purchase is made as this can cause an error with the download link. To set up your payments: Go to Accept Payments in your site's dashboard. Set up the payment methods you want to use. To change your currency: Go to Music Library in your site's dashboard. Hover over the relevant single/album/playlist and click the More Actions icon. Click Edit . Click the drop-down under Select a currency for this playlist . Select a currency. Click Save . Notes: Currently, the following payment processors are not supported with Wix Music: pagueloFacil Isracard Offline. For Wix Payments, there is a minimum amount of $1 per transaction. Make sure your release/track/album's price is over $1 if you're using this payment processor. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Exporting Reports on Bookings and Staff from Your Booking Calendar Get the reports you need to manage your business efficiently. You can export your bookings data in the .CSV file format. This allows you to open these reports using software such as Microsoft Excel or Google Sheets. For example, if you want to contact a group of clients who attended a session on a specific day, you can export a report from your booking calendar. The report gives you all the names and contact details for that time period in one place. Exporting a report from your Booking Calendar Exporting a report allows you to download booking and staff data for a selected period. This can help you analyze your business performance and manage your staff more effectively. Tip: You can also export reports using the Payroll Calculator app to view more staff-related data, or from the Booking List page to see more details about booking activity. To export a report: Go to Booking Calendar in your site's dashboard. Click Manage at the top of the page. Select Export booking data . Click the drop-down and choose the type of report you want to export: Booking List View data about the bookings you've received within a set date range, including: Session date Start time Registration date Client name Client email Client phone Client adddress Spots filled Minutes Service name Service type Staff name Booking status Attendance status Payment status Staff Hours View data on staff members and the sessions they are running within a selected time period, including: Staff name Service name Service type Session date Start time Minutes Spots filled Confirmed bookings Check-ins 5. Select the date range of the data you want to export. 6. Click Export . FAQs Click a question to learn more about exporting reports on booking data. Can I customize the fields included in the export? No, you cannot customize the fields included in the export. The report will contain predefined fields relevant to the type of report you choose (Booking List or Staff Hours). Why don’t I see any data in my exported report? Booking data updated in the past hour may not appear. Check your date range and filters before exporting. Why are my clients' personal details not appearing correctly? Client details (name, email, phone number, and address) are sourced from the client's original contact information. This may cause discrepancies if the client provided different details on the booking form. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Chat: Adding the WhatsApp Channel to Your Chatbox Add the WhatsApp channel to your Wix Chat chatbox to allow visitors to choose whether to chat to you via your site's chat or a WhatsApp account. This flexibility encourages your visitors to get in touch and makes it more convenient for them to maintain the conversation. Important: When you add WhatsApp to your chatbox, messages go directly to the WhatsApp account attached to the phone number you provided during setup. Visitors messaging you can view the name, phone number and profile image of this WhatsApp account. To manage incoming WhatsApp messages in your Wix Inbox, connect your WhatsApp account to Wix Inbox . Before you begin: Make sure you've added Wix Chat to your site so you can add the WhatsApp channel. To add the WhatsApp channel to your chatbox: Go to the Channels tab in your Chat Settings. Click the toggle next to WhatsApp to let visitors contact you via WhatsApp in your chatbox. Note: Click Get Started if this is your first time setting up chat channels. Enter your phone number in the Your phone number (with country code) field. This phone number should be the one linked to the WhatsApp account you'd like to use. Note: Make sure you enter your phone number in full international format: a plus sign (+) followed by the country code, city code and local phone number, e.g. +1 408 XXX XXXX. Remember to remove any leading 0s. (Optional) Enter an info message (e.g. availability hours) in the WhatsApp info text field. This message appears in your chatbox when visitors select 'WhatsApp' as their preferred chat method. (Optional) Enter a default message in the Pre-filled message field. Visitors can edit or change this message before they send it to you. Click Save Changes at the top right. Looking for more channels? Messenger and phone calls will be added as additional chat channels soon. Click Set Email Reminder next to the relevant channel in the Channels tab to get notified when the channel becomes available. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Pay Links: Creating and Managing Pay Links Pay links are unique URLs that you send to customers, allowing them to make convenient online payments for your goods and services. Share pay links via email, social media, QR code, or any other channel. Payments made via your pay links appear in your Wix account like all other transactions through your site. You can send pay links to single or multiple recipients, allowing you to easily coordinate group activities, social event collections, and more. Before you begin: You need to publish and upgrade your site so you can accept online payments and use pay links. If your plan expires, your active pay links will be on hold. In order to accept payments, you must also set up a payment method . If you've already set up a payment method for Wix Stores, Wix Bookings or Wix Events, you do not need to set one up again. Creating a custom amount pay link Custom amount pay links allow you to request payment for any purpose, whether it's a special service you provide or a custom physical good. Add a description and image to the pay link, choose the expiration date, number of payments and set the tax. Each pay link you send creates an order that you can manage from the Orders tab in the site dashboard. To create a custom amount a pay link: Dashboard Go to Pay Links in your site's dashboard. Click Create Link . Select Custom amount , then click Next . Enter the Link name and Price . Click the Tax drop-down and select the relevant option. Tip: Learn more about tax collection with pay links . (Optional) Enter a Description , and add an Item image that will appear in the summary area on checkout. Click + Open settings . Enable the relevant toggles: Set an expiration date: Enable the toggle to define how long the pay link will be active and select the relevant expiration date. Once it expires, payments will stop. Limit the number of payments: Enable the toggle to set how many payments you want to receive via this link. Then enter the number of payments for the pay link. Tip: If you don’t enable this toggle, there’s no limit to how many payments you can receive, as long as the pay link is still active. Mark as shippable order: Enable the toggle when sending physical goods. Shipping methods and rates can be defined in settings. Click Create Pay Link . Choose what you want to do: Copy Link: Copy the link to your clipboard. Send via email: Select a contact using the Select a customer drop-down and click Send Link to send your pay link to this contact. Note: Click + Add Contact in the drop-down to create a new contact to send your pay link to. QR Code: Click to generate a QR code. Customers can scan this code to access your pay link. HTML embed: Add pay link widget to your site by copying the HTML code. Facebook: Click Share to share your link via Facebook. LinkedIn: Click Share to share your link via LinkedIn. Twitter: Click Share to share your link via Twitter. Click Done . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Getting Paid and select Pay Links . Tap + Create Link at the bottom. Tap Custom amount . Enter the Link Name and Price . Tap the Tax group drop-down and select the relevant option. Tip: Learn more about tax collection with pay links . (Optional) Enter a Description , and add an Item image that will appear in the summary area on checkout. Enable the relevant toggles under Manage Settings : Set an expiration date: Enable the toggle to define how long the pay link will be active and select the relevant expiration date. Once it expires, payments will stop. Limit the number of payments: Enable the toggle to set how many payments you want to receive via this link. Then enter the number of payments for the pay link. Tip: If you don’t enable this toggle, there’s no limit to how many payments you can receive, as long as the pay link is still active. Mark as shippable order: Enable the toggle when sending physical goods. Shipping methods and rates can be defined in settings. (Optional) Tap Add Contact to choose the relevant person in your contacts and you will be able to send the pay link directly from the next page. Tap Preview and Share . Choose how to share your pay link: Copy Link: Copy the link to your clipboard. Show QR Code: Generate a QR code. Customers can scan this code to access your pay link. Send: Email the pay link directly to the contact you chose. Note: This option is only available if you have chosen a contact (see step 10). Share via: Tap to select the relevant app on your phone (for example, WhatsApp, Facebook, Instagram, etc). Charge in person: Select this option if you have Tap to Pay enabled on your phone. Note: Tap to Pay is currently available only in the US for iPhone (15.5 OS or higher, XR model or later) and Android (11 or later). Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Getting Paid and select Pay Links . Tap + Create Link at the bottom. Tap Custom amount . Enter the Link Name and Price . Tap the Tax group drop-down and select the relevant option. Tip: Learn more about tax collection with pay links . (Optional) Enter a Description , and add an Item image that will appear in the summary area on checkout. Enable the relevant toggles under Manage Settings : Set an expiration date: Enable the toggle to define how long the pay link will be active and select the relevant expiration date. Once it expires, payments will stop. Limit the number of payments: Enable the toggle to set how many payments you want to receive via this link. Then enter the number of payments for the pay link. Tip: If you don’t enable this toggle, there’s no limit to how many payments you can receive, as long as the pay link is still active. Mark as shippable order: Enable the toggle when sending physical goods. Shipping methods and rates can be defined in settings. (Optional) Tap Add Contact to choose the relevant person in your contacts and you will be able to send the pay link directly from the next page. Tap Preview and Share . Choose how to share your pay link: Copy Link: Copy the link to your clipboard. Show QR Code: Generate a QR code. Customers can scan this code to access your pay link. Send: Email the pay link directly to the contact you chose. Note: This option is only available if you have chosen a contact (see step 10). Share via: Tap to select the relevant app on your phone (for example, WhatsApp, Facebook, Instagram, etc). Charge in person: Select this option if you have Tap to Pay enabled on your phone. Note: Tap to Pay is currently available only in the US for iPhone (15.5 OS or higher, XR model or later) and Android (11 or later). Creating a catalog item pay link Catalog item pay links are a great way to request direct payment for physical goods you sell on your site (i.e. catalog). Choose the expiration date, number of payments, and then share the link using your preferred method. Each pay link you send creates an order that you can manage from the Orders tab in the site dashboard. Note: Tax, shipping, discounts and other factors are calculated at checkout and may affect the final price. To create a catalog item pay link: Dashboard Go to Pay Links in your site's dashboard. Click Create Link . Select Catalog item and click Next . Select the item you want to sell and click Add Item . Note: Products with an assigned fulfiller don't appear in the catalog item picker. To use one of these products in a pay link, either remove the fulfiller assignment from the product, or create a custom amount pay link instead. (Optional) Adjust any of the following: Price: Enter the amount you want to charge for each item. Quantity: Select the number of items you want to sell with this pay link. Description: Add more details about the item or service. Click + Open settings . Enable the relevant toggles: Set an expiration date: Enable the toggle to define how long the pay link will be active and select the relevant expiration date. Once it expires, payments will stop. Limit the number of payments: Enable the toggle to set how many payments you want to receive via this link. Then enter the number of payments for the pay link. Tip: If you don’t enable this toggle, there’s no limit to how many payments you can receive, as long as the pay link is still active. Mark as shippable order: Enable the toggle when sending physical goods. Shipping methods and rates can be defined in settings. Click C reate Pay Link . Choose what you want to do: Copy Link: Copy the link to your clipboard. Send via email: Select a contact using the Select a customer drop-down and click Send Link to send your pay link to this contact. Note: Click + Add Contact in the drop-down to create a new contact to send your pay link to. QR Code: Click to generate a QR code. Customers can scan this code to access your pay link. HTML embed: Add pay link widget to your site by copying the HTML code. Facebook: Click Share to share your link via Facebook. LinkedIn: Click Share to share your link via LinkedIn. Twitter: Click Share to share your link via Twitter. Click Done . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Getting Paid and select Pay Links . Tap Create Link at the bottom. Tap Catalog item . Tap the item you want to sell and tap Done . Note: Products with an assigned fulfiller don't appear in the catalog item picker. To use one of these products in a pay link, either remove the fulfiller assignment from the product, or create a custom amount pay link instead. (Optional) Adjust any of the following: Price: Enter the amount you want to charge for each item. Quantity: Select the number of items you want to sell with this pay link. Description: Add more details about the item or service. Enable the relevant toggles: Set an expiration date: Enable the toggle to define how long the pay link will be active and select the relevant expiration date. Once it expires, payments will stop. Limit the number of payments: Enable the toggle to set how many payments you want to receive via this link. Then enter the number of payments for the pay link. Tip: If you don’t enable this toggle, there’s no limit to how many payments you can receive, as long as the pay link is still active. Mark as shippable order: Enable the toggle when sending physical goods. Shipping methods and rates can be defined in settings. (Optional) Tap Add Contact to choose the relevant person in your contacts and you will be able to send the pay link directly from the next page. Tap Preview and Share . Choose what you want to do: Copy Link: Copy the link to your clipboard. Show QR Code: Click to generate a QR code. Customers can scan this code to access your pay link. Send: Email the pay link directly to the contact you chose. Note: This option is only available if you have chosen a contact (see step 9). Share via: Tap to select the relevant app on your phone (for example, WhatsApp, Facebook, Instagram, etc). Charge in person: Select this option if you have Tap to Pay enabled on your phone. Note: Tap to Pay is currently available only in the US for iPhone (15.5 OS or higher, XR model or later) and Android (11 or later). Click Done . Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Getting Paid and select Pay Links . Tap + Create Link at the bottom. Tap Catalog item . Tap the item you want to sell and tap Done . Note: Products with an assigned fulfiller don't appear in the catalog item picker. To use one of these products in a pay link, either remove the fulfiller assignment from the product, or create a custom amount pay link instead. (Optional) Adjust any of the following: Price: Enter the amount you want to charge for each item. Quantity: Select the number of items you want to sell with this pay link. Description: Add more details about the item or service. Enable the relevant toggles: Set an expiration date: Enable the toggle to define how long the pay link will be active and select the relevant expiration date. Once it expires, payments will stop. Limit the number of payments: Enable the toggle to set how many payments you want to receive via this link. Then enter the number of payments for the pay link. Tip: If you don’t enable this toggle, there’s no limit to how many payments you can receive, as long as the pay link is still active. Mark as shippable order: Enable the toggle when sending physical goods. Shipping methods and rates can be defined in settings. (Optional) Tap Add Contact to choose the relevant person in your contacts and you will be able to send the pay link directly from the next page. Tap Preview and Share . Tap Preview and Share . Choose what you want to do: Copy Link: Copy the link to your clipboard. Show QR Code: Click to generate a QR code. Customers can scan this code to access your pay link. Send: Email the pay link directly to the contact you chose. Note: This option is only available if you have chosen a contact (see step 9). Share via: Tap to select the relevant app on your phone (for example, WhatsApp, Facebook, Instagram, etc). Charge in person: Select this option if you have Tap to Pay enabled on your phone. Note: Tap to Pay is currently available only in the US for iPhone (15.5 OS or higher, XR model or later) and Android (11 or later). Click Done . Managing your pay links All of the pay links you create will be listed on the Pay Links page in your site's dashboard. The actions you can take for each link will depend on the link's type and status. What's the difference between the pay link statuses? On your Pay Links page, you'll see a status attached to each pay link: Active: Your link is accepting payments. Inactive: Your link is not accepting payments. Note: If your inactive link hasn't expired, you can change its status to active. Paid: Payment has been made via this link. Expired: The expiration date you selected has passed and the link is no longer active. Hover over your pay link's status to view further information. To manage your pay links: Dashboard Go to Pay Links in your site's dashboard. Click a pay link to view further information in a panel on the right. Choose what you want to do: Copy Link: Copy this pay link URL to your clipboard. Share: Send via email, QR code, Facebook, LinkedIn or Twitter. Activate: Make an inactive link active. Open link: Click the More Actions icon and select Open link to view an active pay link. Duplicate: Create a copy of an existing pay link: Click the More Actions icon and select Duplicate to copy an existing pay link. Edit the details of the duplicated link including the quantity, price, number of payments and expiration date etc. Click Create Pay Link to share the duplicated link with the relevant customer. Deactivate: Click the More Actions icon and select Deactivate to make an active link inactive. Note: If no payments have been made, you'll also be able to select Delete to permanently delete a pay link. View Payments: View details of each payment. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Getting Paid and select Pay Links . Select a pay link to open information about it. Choose what you want to do: Copy Link: Copy this pay link URL to your clipboard. Note : Write a note to yourself about the pay link. Show QR Code : Tap to generate a QR code. Customers can scan this code to access your pay link. Share via: Send via email, QR code, Facebook, LinkedIn or Twitter. Payments: Tap Payments to view details of each payment. Deactivate: Tap the More Actions icon on the top right. and select Deactivate to make an active link inactive. Note: If no payments have been made, you'll also be able to tap Delete to permanently delete a pay link. Charge in person: Select this option if you have Tap to Pay enabled on your phone. Note: Tap to Pay is currently available only in the US for iPhone (15.5 OS or higher, XR model or later) and Android (11 or later). Wix Studio app Go to your site in the Wix app. Tap Manage. Tap Getting Paid and select Pay Links . Select a pay link to open information about it. Choose what you want to do: Copy Link: Copy this pay link URL to your clipboard. Note : Write a note to yourself about the pay link. Show QR Code : Tap to generate a QR code. Customers can scan this code to access your pay link. Share via: Send via email, QR code, Facebook, LinkedIn or Twitter. Payments: Tap Payments to view details of each payment. Deactivate: Tap the More Actions icon on the top right. and select Deactivate to make an active link inactive. Note: If no payments have been made, you'll also be able to tap Delete to permanently delete a pay link. Charge in person: Select this option if you have Tap to Pay enabled on your phone. Note: Tap to Pay is currently available only in the US for iPhone (15.5 OS or higher, XR model or later) and Android (11 or later). FAQs Here are some common questions about pay links: What do my customers see when they go through checkout after opening a pay link? When your customer opens the pay link they are taken directly to the checkout, which displays all relevant information including their subtotal, delivery fees and sales tax (where applicable). Your customer enters their details, including any promo codes, and clicks Continue . Then, your customer chooses their preferred delivery method (if applicable) and clicks Continue . Your customer then enters their payment details and billing address, and clicks Pay Now to complete checkout. Note: Available payment options vary depending on your country and region , and which providers you connect to your site. Learn more about connecting a payment provider to your site . Why is my contact unable to make a payment? If your contact reports that they are unable to make a payment, it could be because: Your pay link is not accepting payments. Check its status - to accept payments, it needs to be Active rather than Inactive, Expired or reached its payment limit. If a pay link has a payment limit, it will not accept further payments if it has reached its limit or has pending transactions that will reach its limit (e.g. pay link with a limit of 3, with 2 payments received and 1 transaction in progress). Your pay link is temporarily offline. Refreshing the page should fix this. How do I change the currency of my pay links? You can change the currency of all invoices, price quotes and pay links. You do this from Settings in your site's dashboard . How do I embed a pay link on my site using an HTML code? See the steps above in this article to get the HTML embed code for the relevant pay link. Then, add it to the Embed HTML element in the Wix Editor , or to the Embed Code element in the Studio Editor . Can I customize the appearance of my pay links? You can upload an image when creating a custom amount pay link so your customers see a picture alongside the payment details. Other appearance settings, such as button color and text, can’t be changed. After you create a pay link, its image and details can’t be edited. If you want to make changes, simply create a new pay link that fits your needs. How do I track the payments received through my pay links? You can track payments received through your pay links by going to the Pay Links page in your site's dashboard. Click on a specific pay link to view detailed information about each payment, including the date, amount, and payer details. Can I limit the number of times a pay link can be used? Yes, you can limit the number of times the link can be used. This option is available under the Limit the number of payments section when you create or edit a pay link. What should I do if a payment through a pay link fails? If a payment fails, check the status of the pay link to ensure it is active and not expired or inactive. You may also want to verify that your payment method is correctly set up. If the issue persists, contact Wix Customer Care for further assistance. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Groups: Designing Your Group The Wix Groups app adds two group-related pages to your site . The Groups page shows all your groups and posts together. The Group page is for each separate group. You can change how these pages look by editing the layout, text, pictures, tab names and more. You can also design add-ons like the Groups Cards, the Groups List, and the Groups Feed and place them on any of your site's pages. Notes: The group page is a dynamic element. Changes you make to it apply to the group page for every group on your site. This does not apply to content tabs, which are unique to each group. Make sure to add and set up Wix Groups so you can follow the steps in this article. Publish your site after creating your group so the group page appears in your editor. Customizing your Group page Your Group page uses the same layout and design for each individual group. Customize the design that's used by each group on this page. You can customize the group page from your editor, the Wix app, or while logged in as an admin on the live site. Wix Editor Go to your editor . Go to your Group page: Click Pages & Menu on the left side of the editor. Click Groups pages . Click Group page . Click the Group element on your page. Click Settings . Click the relevant tabs to customize your page: Layout: Click General to choose the cover image layout, height, and spacing. Click Media to choose the image gallery layout and the images per row. Display: Choose the tab you want to edit: Discussions , Media or About . Then select the checkbox next to each element you want to show. Text: Enter the placeholder text that appears in the field where members can write a post. Design: Customize the colors and fonts used in your header, text, buttons, links, background and borders. Click Reset to original design at the bottom if you need to revert your changes. Studio Editor Go to your editor . Go to your Group page: Click Pages on the left side of the editor. Select Group page under Groups Pages . Click the Group element on your page. Click Settings . Click the relevant tabs to customize your page: Layout: Click General to choose the cover image layout, height, and spacing. Click Media to choose the image gallery layout and the images per row. Display: Choose the tab you want to edit: Discussions , Media or About . Then select the checkbox next to each element you want to show. Text: Enter the placeholder text that appears in the field where members can write a post. Design: Customize the colors and fonts used in your header, text, buttons, links, background and borders. Click Reset to original design at the bottom if you need to revert your changes. Wix App Go to your site in the Wix app. Tap Manage at the bottom. Tap Groups . Tap the group you want to customize. Tap Edit next to your group name. Change the group cover photo: Tap the Edit icon . Choose what you want to do next: Tap All Media to select an image from your site's media. Tap AI Image to create an AI image. Tap the camera image to take a photo. Tap See All next to Device to select an image from your device. (Optional) Tap Edit to adjust the image. (Optional) Tap the More Actions icon to share or download your image. Tap Next . Tap Save . Harmony Editor Go to your editor . Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the Group Page page under Groups Pages . Tip: Jump to the page you need by clicking the dropdown next to Site Pages and selecting Groups Pages . Double-click the Group element on your page. (In the Settings panel) Click the relevant tabs to customize your page: Layout: Click General to choose the cover image layout, height, and spacing. Click Media to choose the image gallery layout and the images per row. Display: Choose the tab you want to edit: Discussions , Media or About . Then select the checkbox next to each element you want to show. Text: Enter the placeholder text that appears in the field where members can write a post. Design: Customize the colors and fonts used in your header, text, buttons, links, background and borders. Click Reset to original design at the bottom if you need to revert your changes. Customizing your Groups page Your Groups page displays all of your visible groups on one page. Choose what you want to include in the feed that shows posts from all your groups. You can hide the group list that displays all your visible groups or choose what shows in the list. Wix Editor Go to your editor . Go to your Groups page: Click Pages & Menu on the left side of the editor. Click Groups pages . Click Groups . Click the Groups element on your page. Click Settings . Click the relevant tabs to customize your page: Layout: Set a layout for the groups feed. Sidebar, List or Grid. Select the group cards layout and the number of cards per row. Settings: Decide how to sort your groups. Select the relevant option between: Recent activity, A-Z, or Member count. Display: Select the elements to display on the groups list and the feed's alignment. Text: Enter a custom text for the titles of your groups feed and groups list. Design: Click Text Style to change the colors and fonts for each element according to your site's design. Click Buttons & Icons to design your buttons and links for the regular and hover states. and click Background & Borders to customize the app background, cards and text fields. Studio Editor Go to your editor . Go to your Groups page: Click Pages on the left side of the editor. Click your Groups page under Groups pages . Click the Groups element on your page. Click Settings . Click the relevant tabs to customize your page: Layout: Set a layout for the groups feed. Sidebar, List or Grid. Select the group cards layout and the number of cards per row. Settings: Decide how to sort your groups. Recent activity, A-Z, or Member count. Display: Select the elements to display on the groups list and the feed's alignment. Text: Enter a custom text for the titles of your groups feed and groups list. Design: Click Text Style to change the colors and fonts for each element according to your site's design. Click Buttons & Icons to design your buttons and links for the regular and hover states. and click Background & Borders to customize the app background, cards and text fields. Wix Harmony Editor Go to your editor . Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the Groups page under Groups Pages . Tip: Jump to the page you need by clicking the dropdown next to Site Pages and selecting Groups Pages . Double-click the Groups element on your page. (In the Settings panel) Click the relevant tabs to customize your page: Layout: Set a layout for the groups feed (Sidebar, List or Grid). Select the group cards layout and the number of cards per row. Settings: Decide how to sort your groups: By recent activity, A-Z, or member count. Display: Select the elements to display on the feed and group list (e.g. title, share button). Text: Enter a custom text for the titles of your groups feed and groups list. Design: Choose what to design: Text Style: Change the colors and fonts for each element to match to your site's design. Buttons & Icons: Design your buttons and links for the regular and hover states. Background & Borders: Customize the app background, cards and text fields. Adding and customizing your Groups Cards add-on You can customize your Cards add-on and design it in a unique way, unlike the design you chose for your group. This way you can match it to the design of the page you added it to. Only public groups appear in the add-on. Wix Editor Go to your editor . Go to the Groups page in your site. Click the Groups element on your page. Click Settings . Click Add-Ons . Select the Cards add-on. Select the relevant page in your site. Click Add to Page . Click the Groups Cards Add-On element on your page. Click Settings . Click the relevant tabs to customize your add-on: Groups: Set the groups you want to display. Select all groups or specific ones. Display: Select the checkboxes next to the elements you want to show on your group list. Layout: Change the group, image, and text layout. Settings: Select the relevant option between: Recent activity, A-Z, or Member count. Design: Click Text to change the colors and fonts for each element according to your site's design. Click Buttons to design your buttons and links for the regular and hover states. and click Background to customize the app background and cards. Studio Editor Go to your editor . Go to the Groups page in your site. Click the Groups element on your page. Click Settings . Click Add-Ons . Select the Cards add-on. Select the relevant page in your site. Click Add to Page . Click the Groups Cards Add-On element on your page. Click Settings . Click the relevant tabs to customize your add-on: Groups: Set the groups you want to display. Select all groups or specific ones. Display: Select the checkboxes next to the elements you want to show on your group list. Layout: Change the group, image, and text layout. Settings: Select the relevant option between: Recent activity, A-Z, or Member count. Design: Click Text to change the colors and fonts for each element according to your site's design. Click Buttons to design your buttons and links for the regular and hover states. and click Background to customize the app background and cards. Wix Harmony Editor Go to your editor . Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the Groups page under Groups Pages . Tip: Jump to the page you need by clicking the dropdown next to Site Pages and selecting Groups Pages . Double-click the Groups element on your page. Click Add-Ons . Click Add to Page next to the Cards add-on. Select the relevant site page. Double-click the new add-on element on your page. (In the Settings panel) Click the relevant tabs to customize your add-on: Groups: Set the groups you want to display. Select all groups or specific ones. Display: Select the checkboxes next to the elements you want to show on your group list. Layout: Change the group, image, and text layout. Settings: Decide how to sort your groups: By recent activity, A-Z, or member count. Design: Choose what to design: Text: Change the colors and fonts for each element to match your site's design. Buttons: Design your buttons and links for the regular and hover states. Background and border: Customize the app background and cards. Adding and customizing your Groups List add-on You can customize your Groups List add on and design it in a unique way, unlike the design you chose for your group. This way you can match it to the design of the page you added it to. Only public groups appear in the add-on. Wix Editor Go to your editor . Go to the Groups page in your site. Click the Groups element on your page. Click Settings . Click Add-Ons . Select the List add-on. Select the relevant page in your site. Click Add to Page . Click the Groups List Add-On element on your page. Click Settings . Click the relevant tabs to customize your add-on: Groups: Set the groups you want to display. Select all groups or specific ones. Display: Select the checkboxes next to the elements you want to show. Layout: Change the group, image, and text layout. Settings: Select the relevant option between: Recent activity, A-Z, or Member count. Design: Click Text to change the colors and fonts for each element according to your site's design. Click Buttons to design your buttons and links for the regular and hover states. and click Background to customize the app background and cards. Studio Editor Go to your editor . Go to the relevant page on your site where you want to add the add-on. Click Add Elements on the left side of the editor. Click Community . Click Groups List . Click the Groups List element on your page. Click Settings . Click the relevant tabs to customize your add-on: Groups: Set the groups you want to display. Select all groups or specific ones. Display: Select the checkboxes next to the elements you want to show. Layout: Change the group, image, and text layout. Settings: Select the relevant option between: Recent activity, A-Z, or Member count. Design: Click Text to change the colors and fonts for each element according to your site's design. Click Buttons to design your buttons and links for the regular and hover states. and click Background to customize the app background and cards. Wix Harmony Editor Go to your editor . Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the Groups page under Groups Pages . Tip: Jump to the page you need by clicking the dropdown next to Site Pages and selecting Groups Pages . Double-click the Group element on your page. Click Add-Ons . Click Add to Page next to the List add-on. Select the relevant site page. Double-click the new add-on element on your page. (In the Settings panel) Click the relevant tabs to customize your add-on: Groups: Set the groups you want to display. Select all groups or specific ones. Display: Select the checkboxes next to the elements you want to show. Layout: Change the group, image, and text layout. Settings: Decide how to sort your groups: By recent activity, A-Z, or member count. Design: Choose what to design: Text: Change the colors and fonts for each element to match your site's design. Buttons: Design your buttons and links for the regular and hover states. Background and border: Customize the app background and cards. Adding and customizing your Groups Feed add-on You can customize your Groups Feed add-on and design it in a unique way, unlike the design you chose for your group. This way you can match it to the design of the page you added it to. Only public groups appear in the add-on. Wix Editor Go to your editor . Go to the Groups page in your site. Click the Groups element on your page. Click Settings . Click Add-Ons . Select the Feed add-on. Select the relevant page in your site. Click Add to Page . Click the Groups Feed Add-On on your page. Click Settings . Click the relevant tabs to customize your add-on: Settings: Set the groups you want to display. Select all groups or specific ones. Display: Select the checkboxes next to the elements you want to show. Design: Click Header to customize the colors and fonts for your titles according to your site's design. Click Posts to change the app background and text design. Click Buttons to design your buttons and links for the regular and hover states. Studio Editor Go to your editor . Go to the relevant page on your site where you want to add the add-on. Click Add Elements on the left side of the editor. Click Community . Click Groups Feed . Click the Groups Feed element on your page. Click Settings . Click the relevant tabs to customize your add-on: Settings: Set the groups you want to display. Select all groups or specific ones. Display: Select the checkboxes next to the elements you want to show. Design: Click Header to Customize the colors and fonts for your titles according to your site's design. Click Posts to change the app background and text design. Click Buttons to design your buttons and links for the regular and hover states. Wix Harmony Editor Go to your editor . Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the Groups page under Groups Pages . Tip: Jump to the page you need by clicking the dropdown next to Site Pages and selecting Groups Pages . Double-click the Group element on your page. Click Add-Ons . Click Add to Page next to the Feed add-on. Select the relevant site page. Double-click the new add-on element on your page. (In the Settings panel) Click the relevant tabs to customize your add-on: Settings: Set the groups you want to display. Select all groups or specific ones. Display: Select the checkboxes next to the elements you want to show. Design: Choose what to design: Header: Customize the colors and fonts for your titles to match your site's design. Posts: Change the app background and the posts' colors and fonts. Buttons: Design your buttons and links for the regular and hover states. Customizing your Group page tabs Your Group page has tabs at the top that help show different things about your group. You can change the names of these tabs, add new ones, or hide tabs you don't want people to see. If you change a tab, it only changes that tab for that group. Dashboard Go to Groups in your site's dashboard. Click the relevant group. Click Tabs . Choose what you want to do next: Rename a tab Click the Rename icon next to the relevant tab. Enter a new name for the tab. Click Save . Show or hide a tab Click the Visible icon next to the relevant tab to show or hide it on your group page. Note: You cannot hide the Discussion or About tabs. Create a custom tab Click + Add Custom Tab to create a tab with content that appears on your group page. Enter a name for your tab and click Add . Add content to the tab: Click Edit next to the Custom tab . Add your content in the field and use the toolbar to add media. Click Save . Reorder tabs Drag and drop the tabs in the list to reorder them. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Groups . Tap the relevant group. Tap Tabs under Content . Choose what you want to do next: Show or hide a tab Tap the More Actions icon next to the relevant tab. Tap Show Tab or Hide Tab . Add content Tap the More Actions icon next to the relevant tab. Tap Manage for custom tabs or Settings for regular tabs. Add text and media to your tab. Tap Save . Note: Tap Settings on the Members tab to customize members settings . Rename a tab Tap the More Actions icon next to the relevant tab. Tap Rename . Enter the new name for the tab. Tap Done . Delete Tab Tap the More Actions icon next to the relevant tab. Tap Delete Tab . Create a custom tab Create your own tab with custom content that appears on your group page. Tap Add Custom Tab . Enter a name for your tab. Tap Create . Add text and media. Tap Save . Reorder tabs Tap Edit . Drag and drop the tabs in the list to reorder them. FAQs Click a question below to learn more about designing your group. Can I delete a group tab? You can only delete custom group tabs in the Wix app. Default group tabs cannot be deleted on mobile or desktop. Instead, you can hide some tabs or remove their content. Can all my tabs be custom tabs? You can't make all your tabs custom ones. There are some tabs that are always there. You can create up to three custom tabs. If you'd like to be able to make more custom tabs, you can vote for this feature . Can I highlight a specific tab? You can't directly highlight a specific tab, but you can change the order of the tabs to put the one you want to emphasize first. Can I fully customize every element in the post? You can't customize every single element in the post section. For example, the reaction buttons have a set design. Can I reorder the About, Members, and Topics sections on the right? No. You can't reorder the About, Members, and Topics, sections on the right. Can I reorder the elements on the page to be right to left? No. You cannot reorder the elements on the page to be right to left. Can I change the topics text design? No. The topics design is set. What does the bodies and input design change? The Bodies design change affects how empty states and certain containers look. For example, if a user isn't a member of a group, they might see empty state text or a container for group rules. This is an example for a view seen by a pending member: This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Sending email marketing campaigns Email Marketing: Managing Your Campaign View and manage your email campaigns from the Email Marketing dashboard. You can continue editing an email you started working on, reuse a campaign you already sent, reschedule a campaign and much more. The dashboard is divided into 4 tabs, based on the campaign status: Published: Campaigns that have been sent. Scheduled: Campaigns that have been set to be sent at a later date. Draft: Campaigns that haven't been sent or scheduled yet. Archive: Campaigns that are no longer in use. Managing your email campaigns You can manage your campaigns at any point from your site's dashboard. The actions available vary based on the email campaign status. For example, you can edit drafts and scheduled emails, reuse a published campaign, etc. To manage an email campaign: Go to Email Marketing in your site's dashboard. Click View all Campaigns . Choose the type of campaign you want to manage: Published Click the Published tab. Choose what to do next: Reuse this campaign: Click Reuse to use the published campaign again. Edit as needed and send or schedule as a new campaign. Tip: You can choose to reuse this campaign with the Email Builder or AI Email Builder. View campaign statistics: Click the View statistics icon to see stats on your email campaigns, recipients, or social media. Send this campaign again: Resend an email to recipients who haven't opened it after 24 hours. Other management options: Click the More Actions icon to view the campaign, share to social media, duplicate, rename, save as a template, archive or delete. Scheduled Click the Scheduled tab. Choose what to do next: Edit a campaign: Click Edit to edit your campaign before it sends. Reschedule a campaign: Click the Reschedule icon next to the relevant scheduled email campaign. Select the date you want using the calendar. Set the time in the drop-down. Click Reschedule . Other management options: Click the More Actions icon to view the campaign, share to social media, duplicate, rename, save as a template, archive or delete. Notes: Pausing a scheduled email campaign prevents it from being sent until you choose to send or schedule it again. Creating a scheduled campaign requires an email marketing plan Drafts Click the Drafts tab. Choose what to do next: Edit a campaign: Click Edit to continue editing your draft. Other management options: Click the More Actions icon to view the campaign, share to social media, duplicate, rename, save as a template, archive or delete. Archive Click the Archive tab. Choose what to do next: Edit a campaign: Click Edit to continue editing an email you've previously worked on. Other management options: Click the More Actions icon to view the campaign, share to social media, duplicate, rename, save as a template, archive or delete. FAQs Click a question below to learn more about managing your email marketing campaigns. Can I restore a deleted campaign? No, deleting a campaign permanently removes it. When you delete a campaign, it is no longer viewable at its previous URL or in your Email Marketing dashboard. The email will still appear in the inbox of your recipients, however, it will no longer be possible to view the campaign, or any of its links in a browser. Tip: If you think you might need the campaign sometime in the future, you can archive it instead. Can I share a campaign to social media? Yes, share a campaign to social media right after sending it. Click Share on Social and then select the relevant social media platforms where you want to share the campaign. If I add new contacts after scheduling a campaign, will they receive it as well? If you add new contacts (members, subscribers, etc.) to your contact list after you've already scheduled a campaign, those new contacts are not automatically added to the campaign. You need to edit the campaign to add new recipients and then reschedule. If I delete or pause an email campaign, will that increase my available quota? If you delete or pause scheduled email campaign, they will not be returned to your email quota. If I change my default sender details, will it affect scheduled campaigns? Yes. If changes were made to your default sender details before a scheduled campaign is sent, the scheduled campaign will inherit those updated details. It will not keep the sender details set before the change. Can I change the thumbnail image of a campaign in my dashboard? No, the thumbnail of a campaign is automatically pulled from the first image closest to the header of an email. Why doesn't my campaign have a thumbnail image in my dashboard? A thumbnail image will only appear for a campaign with an image in the email. Does the AI Email Builder have all of the same customizing options as the Email Builder? No, there are a few features that are not supported in the AI Email Builder: Email background image Email inner background border Music element (for sites using Wix Music) Subscribe element HTML element This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings Troubleshooting: Emails Not Received When one of your clients books or cancels a service, Wix emails you, your client and the staff member providing the service. If you find that you or your staff are not receiving emails from Wix Bookings, follow the steps in this article to try and resolve the issue. Important: Email notifications are not sent for bookings made in preview mode. If you're using a merchant account (e.g. PayPal, Stripe, Authorize.net), the email notification goes to the email address associated with that account. Notifications about bookings and cancellations also appear at the top of your site dashboard. Step 1 | Check your MX records if using your own domain If the email address you're using for your Wix account is your domain's email address (i.e. example@yourdomain.com), check that your MX records are set up correctly and your domain is properly connected. Step 2 | Confirm the relevant email addresses are correct Your notification emails go to the address you enter in the Business Info tab in your site's dashboard. Your staff's notification emails go to the address listed in the Staff tab of the dashboard. If necessary, edit these email addresses to the correct ones and save your changes. To confirm your email address is correct: Go to Business Info in your site's dashboard. (If you have multiple locations) Click to expand the relevant location. Check the email address in the Email field and update if needed. To confirm a staff member's email address is correct: Go to Staff in your site's dashboard. Click the relevant staff member. Enter the staff member's correct email address in the Email field, if needed. Click Save . Repeat steps 2-4 as necessary for other staff members. Step 3 | Send a test email to confirm that you can receive emails Send yourself a test email to make sure that your email address is receiving emails. To send a test email: Go to Booking Settings in your site's dashboard. Click Notifications you get . Click Edit next to the automation that you want to test. Click Send an email under Action . Under Create an email , click More Actions . Click Preview & Test . Click Send Test Email at the top right. Enter your email address in the Send to field. Enter the Subject , Sender's name , and Reply-to email . Click Send . Click Done . Check your email inbox for the test email. Step 4 | Check your email's spam folder Check your email’s spam or junk folder to see if emails sent from your business email address are being marked as spam by mistake. Your business email is the address you entered under Business Info . If you find any emails there, make sure to whitelist your business email address. Step 5 | (Optional) Check if Wix emails are blocked by your email provider If you still don’t receive the test email after adding your business email address to your safe senders or contacts list, contact your email provider. Ask them to check if Wix notification emails are being blocked and to whitelist your business email address if needed. Still need help? If the problem persists, contact us and please provide us with the following information: The primary email address used to receive emails. The tested email addresses used during troubleshooting. Information from the latest service that was booked (within the last 5 days) for which you did not receive a confirmation email, including these details: Client's name Client's email address Date and time of service booked Type of service booked This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Improving Your Ranking in Bing Search Results Search engines like Bing crawl and index each page on your site individually. When someone enters a search term, Bing tries to understand their intent and gives them the most relevant results for their query. The rank of your page in those results can depend on factors like the age of your site, the quality of your content, how relevant the content is to certain keywords , and how accessible your site is. If you entered your business name, domain name, or keywords into a Bing search box but you can’t find your website, here are some things to consider: Make sure that your site is verified Verifying your ownership of your domain on Bing helps to improve your ranking in search results. You can verify your site with Bing Webmaster Tools by adding a meta tag to your Wix site . After you verify your site, Bing will regularly crawl it for changes. However, it's a good idea to resubmit your sitemap to Bing when you publish changes to your site. Check that your site is visible in search results After you've published your site, you should make sure that you've chosen to let search engines index your pages and show them in search results . If there are certain pages on your site that you don't want to appear in search results, you can choose to prevent search engines from indexing them . Understand that getting indexed is different from getting a high ranking Just because Bing crawled and indexed your site, it doesn’t mean that it will rank high in search results. This is especially true if your market is very competitive. Your website may be somewhere in the list of results for your keywords, but it may be on the 10th, 50th, or 100th page. After you complete your SEO Setup Checklist, it's important to keep working on your ranking. Some of the ways you can do this are optimizing your site's content , making your site accessible , and making your site mobile friendly . Optimize your keywords If you're not ranking high on Bing for the search terms you're targeting, you may want to adjust your list of keywords . When choosing your keywords, ask yourself, “What would a customer type into Bing when they look for a business like mine?” Next, take a look at your site and make sure that you've used your keywords as much as possible. It’s important to use your page’s keywords in a natural, unforced way. One way you can do this is by describing the main purpose of your site in different ways. Learn More You can use your keywords in your domain, in your headlines, within the text on your pages, and as alt text in your images. Generate traffic for your site with fresh content and backlinks Bing tends to favor sites that are well-written and frequently updated content. Your site's ranking may be affected if your site is low on quality content, duplicates content from others sites, or is mostly ads and redirects. You should try to create fresh content for your site on a regular basis to keep your site up to date. Some of the ways you can do this are by adding a blog for your updates, making an FAQs page that answers popular questions for your target audience, and adding a testimonials page for customer reviews. Learn More It also helps your ranking if you get links ( known as backlinks ) to your site from relevant or reputable sites. This improves your online reputation and credibility, increasing your chances of ranking higher. Share your site on social media Sharing your site on your social media can help improve your ranking in search results. The more your site is shared and reshared, the more likely it is that Bing will consider your content popular and give your site a high ranking. Remember that ranking takes time If your site is new, it could take time for it to reach a high ranking. SEO is a long-term strategy and changes rarely happen within days or even weeks. Your site won’t show up in Bing results for your keywords overnight and the more competitive your market, the tougher it will be to rank high. Once you’ve chosen great keywords to target, put fresh content on your website as often as possible. Consider adding new pages, images, or blog articles that incorporate your keywords. For more tips and ideas about optimizing your site, check out the complete Wix SEO Guide . Want your site to rank higher on Google? Learn more about improving your ranking on Google . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Offering Gift Cards with the Gifted App Important: Starting July 31, 2026, issuing new gift cards via the Gifted app on Wix will no longer be supported. This change affects only the creation of new gift cards. All existing gift cards issued through Gifted will remain fully valid and can continue to be redeemed as usual, in line with the original terms and conditions. This article refers to gift cards provided through the Gifted app. Wix now offers its own gift card solution . Increase Wix Stores sales and boost your brand by selling digital gift cards. You can set the gift card amount or let your customers decide the value. Important: Gift cards are offered via the Gifted third-party app, available only in English. The app is free to add. You pay a commission for each gift card purchased. Gift card use is subject to local laws. Be sure to follow local regulations. If you haven't yet made sales, you can update the gift card currency in the Settings tab of the Gifted dashboard. How customers purchase gift cards Customers visiting your store can check out the gift cards you offer on your site's gift card page. After selecting a card, entering the recipient's details, and setting when the card should be sent, customers pay directly to Gifted to complete the purchase. As soon as the card is received, the sender gets an email informing them that the gift card was delivered (unless they bought it for themselves). How gift cards are redeemed When the time arrives, the gift card recipient gets a notification by email, text message, or through WhatsApp - depending on what method the sender selected. The sender also has the option of printing out the gift card and delivering it offline. If the recipient gets notified by email, the message arrives with the subject line "Anne, you've received a gift card from Adam!" (with the relevant names). By clicking the Open Gift Card link, they can access the code and see their balance. To redeem the card, the recipient heads over to your store and finds items to purchase. During checkout, they enter their unique gift card code. What if the sale is worth more than the gift card? Customers are required to pay for the remaining cost, using your regular payment methods. Viewing gift card sales in your site's dashboard When a customer purchases a gift card, the purchase appears in the Orders tab. The sale is marked as "Paid" and "Fulfilled". Tip: You can click the Gifted button to access the Gifted dashboard. There you can find more detailed information about the purchase in the Sales Report tab. Later, when a shopper pays using the gift card, you'll see that order in the Orders tab. This order needs to be fulfilled like any regular order. Notes: For the purposes of tracking revenue, it is the initial gift card purchase that is calculated. Later when the card is redeemed, the sale is not included as part of your revenue, so as not to count the same earnings twice. In other words, if you sell a $100 card in January, this counts as January revenue. If that same card is redeemed in June, it does not count towards your June revenue. For accounting data, refer to the information found in the Gifted dashboard. Adding and setting up gift cards First, add the Gifted app and create an account. Then, you can set up your gift cards and personalize them to your needs. To add and set up gift cards: Wix Editor Go to your editor . Click Add Apps on the left side of the editor. Search for the Gifted app in the search bar. Click Add to Site . Click Allow and Add . Note: This adds a Gift Card page to your site, which is not visible to visitors until you publish. Sign up or log in to your Gifted account. Click Customize your gift card and choose what to do next: Enter the gift card details Select an option: Let customers choose their own gift card value: Select Custom Value . Enter minimum and maximum possible values. Offer gift cards at set amount(s): Select Set Values . Enter the gift card amounts you offer, separated by commas. Set when the gift card expires, or set it to never expire. Tip: Gift card expiration is illegal in some regions. Check your local regulations. (Optional) Enter additional info (e.g. terms and conditions). Click Save . Design the gift card Click Gift Card Design at the top. Design the look of your gift card using the available options. 8. Go back to your editor and publish your site. Studio Editor Go to your editor . Click App Market on the left side of the editor. Click App Market . Search for the Gifted app in the search bar. Click Add to Site . Click Allow and Add . Note: This adds a Gift Card page to your site, which is not visible to visitors until you publish. Sign up or log in to your Gifted account. Click Customize your gift card and choose what to do next: Enter the gift card details Select an option: Let customers choose their own gift card value: Select Custom Value . Enter minimum and maximum possible values. Offer gift cards at set amount(s): Select Set Values . Enter the gift card amounts you offer, separated by commas. Set when the gift card expires, or set it to never expire. Tip: Gift card expiration is illegal in some regions. Check your local regulations. (Optional) Enter additional info (e.g. terms and conditions). Click Save . Design the gift card Click Gift Card Design at the top. Design the look of your gift card using the available options. 9. Go back to your editor and publish your site. Dashboard Go to the Wix App Market in your site's dashboard. Search for the Gifted app in the search bar. Click Add to Site . Click Allow and Add . Note: This adds a Gift Card page to your site, which is not visible to visitors until you publish. Sign up or log in to your Gifted account. Click Customize your gift card and choose what to do next: Enter the gift card details Select an option: Let customers choose their own gift card value: Select Custom Value . Enter minimum and maximum possible values. Offer gift cards at set amount(s): Select Set Values . Enter the gift card amounts you offer, separated by commas. Set when the gift card expires, or set it to never expire. Tip: Gift card expiration is illegal in some regions. Check your local regulations. (Optional) Enter additional info (e.g. terms and conditions). Click Save . Design the gift card Click Gift Card Design at the top. Design the look of your gift card using the available options. 7. Go back to your editor and publish your site. Harmony Editor Go to your editor . Click + Add at the top left of the editor. Click the Arrow icon to navigate to the Apps category. Use the search bar to look for Gifted . Click Gifted . Click Agree & Add to add it to your site. Note: This adds a Gift Card page to your site, which is not visible to visitors until you publish. Sign up or log in to your Gifted account. Click Customize your gift card and choose what to do next: Enter the gift card details Select an option: Let customers choose their own gift card value: Select Custom Value . Enter minimum and maximum possible values. Offer gift cards at set amount(s): Select Set Values . Enter the gift card amounts you offer, separated by commas. Set when the gift card expires, or set it to never expire. Tip: Gift card expiration is illegal in some regions. Check your local regulations. (Optional) Enter additional info (e.g. terms and conditions). Click Save . Design the gift card Click Gift Card Design at the top. Design the look of your gift card using the available options. 9. Go back to your editor and publish your site. Important: If you decide in future to stop selling gift cards, do not delete the Gifted app or disable the Let customers pay with a gift card at checkout toggle. These actions will prevent gift card holders from redeeming their purchases. FAQs How can I access the Gifted app? You can always go back to the app and make changes, directly from your Editor: Click the Gift Card app in the Editor. Click Settings . Click Go to Gifted . Can I ever pause the option to enter a gift card number at checkout? Yes. The option to enter a gift card number at checkout is automatically enabled, but you can always disable it. Go to eCommerce Settings in your site's dashboard. Scroll down to the Gift Card section. Click the Enable gift card at checkout toggle to disable it. Can gift cards be used to purchase product subscriptions? No, Gifted gift cards cannot be applied to product subscriptions. Can you refund gift cards or items purchased with a gift card? After a customer purchases a gift card through the Gifted app, it is not possible to refund their money. In addition, if a customer purchased store items by redeeming a gift card, it is not possible to refund the gift card value they paid. Tips: In cases where sales were only partially paid for with a gift card, you can process the part of the sale paid for with another payment method. To compensate customers, you can offer a store coupon. For example, if a customer pays $20 with a gift card and would like a refund, you can offer a $20 off coupon. Learn More This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit