< Back Managing your business Connecting a business email Google Workspace: Troubleshooting Login Issues If you're the owner of a Google Workspace Admin account, and your users are experiencing issues accessing Google Workspace, you can manage security settings to help them log in. Tip: If you're an admin user and can't sign in to your own Google Workspace account, you can reset your password or update your recovery info from your Wix account. Resetting a user's password If a user needs a new password to log in to their business email, you can create a new password to enable access. To reset a user's password: Sign in to your Google Admin account . Click Password, then Reset Password . Choose to automatically generate the password or enter a password. Note: By default, password minimum length is 8 characters. You can change password requirements for your organization. (Optional) To view the password, click Preview . (Optional) To require the user to change the password, enable the Ask for a password change at the next sign-in toggle. Click Reset . (Optional) To paste the password somewhere, such as in a Google Chat conversation with the user, click Click to copy password . Choose to email the password to the user, or click Done . Disabling login challenges If a user can't verify their identity, you can temporarily turn off the login challenge to allow the user to sign in. To temporarily disable login challenges: Sign in to your Google Admin account . Click Login Challenge, then Turn off for 10 mins . Click Done . Tip: As an admin, you can also disable 2-Step Verification indefinitely. Visit Google Support to learn how. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Inbox: Managing Your Notification Settings Choose how you want to be notified about Wix Inbox activity. You can enable or disable email, desktop, and mobile notifications for yourself and manage certain settings for all site collaborators. Managing team-wide notifications There are certain notification settings that you can manage for all site collaborators in your site’s dashboard. These settings control whether everyone receives notifications for Wix Chat messages and pre-chat forms. To manage notifications: Go to Inbox in your site's dashboard. Click the Settings drop-down at the top right. Select Communication Channels . Click the Email notifications tab. Enable or disable the toggles for the following notifications: Notify when someone sends a chat message Notify when someone submitted a pre-chat form Tip: When you click Edit on a notification, you are directed to the notification's automation settings. This allows you to customize your notification further, such as how and when the notification is sent. Learn more about automations. Setting your personal notifications Select which notifications you want to receive for Wix Inbox. You, and all site collaborators with access to Wix Inbox, can adjust these settings individually from the Notification Preferences page in the dashboard. To set your personal Inbox notifications: Go to Notification Preferences in your dashboard. Choose which notifications you want to receive: New Inbox messages Show or hide notifications for new Inbox messages in your dashboard notifications . Under the Dashboard section, scroll to Inbox and click the toggle next to New messages . Chat notifications Enable or disable email notifications for chat notifications. Under the Email section, scroll to Wix Chat and click the toggle next to Chat notifications . Managing mobile app notifications Using the Wix app, you can get a notification to your mobile device for every new inbox or chat message , allowing you to respond on the go. By default, app notifications are enabled but you can temporarily or permanently disable the ones you don't need. To manage your mobile app notifications: Go to your site in the Wix app. Tap Inbox at the bottom. Tap the More Actions icon at the top right. Tap Settings . Tap Notification settings . Tap the toggle for Allow Push Notifications enable or disable them. Enabled: You'll receive push notifications on your mobile device. Disabled: Select for how long you want to disable notifications for: 8 hours, 1 week, 1 month, 1 year, or permanently. Scroll down to Inbox and tap the toggle next to each notification type to enable or disable it. FAQs Click a question below to learn more about managing your notifications. How can I change the email address my notifications go to? Email notifications are automatically sent to the email address you used when signing up for your Wix account. If you want email notifications to go to a different email address, such as your business email address, you can add it as a site collaborator. To add your business email as a site collaborator: Go to Inbox in your site's dashboard. Click the Settings drop-down at the top right. Select Inbox Settings . Click + Invite People in the Inbox collaborators tab. Enter a business email or an alternative email where you want to receive chat and inbox notifications. Click Send Invite . Go to the new email's inbox and click Accept Now in the invite email. Log in to the Wix account that's associated with the new email address and click Accept . Tip: The new email address is automatically assigned a Back Office Manager role and appears in the Inbox collaborators list. (Optional) Manage the notifications for your main and alternative emails. Notes: Any new email address you'd like to add as a site collaborator must have a separate Wix account. The Inbox collaborators tab is only visible to site owners. If you want this new email address to have access to the tab, make sure to change the account's role . Why am I not receiving desktop notifications? Your browser may be blocking desktop notifications. You may need to update your browser settings to "allow" notifications from Wix. Please refer to notification settings for your browser or device (for example, Chrome or Microsoft Edge ). How do I manage my form submission notifications? Notifications for form submissions are managed from the form's automation settings. These are separate from Inbox and Wix Chat email notifications. Learn how to manage notifications for form submissions . Is there a way to disable messages sent to contacts when they're offline? No, currently there is not a way to manage chat messages that are sent to offline contacts. Why are form submissions are missing from my inbox? Typically, form submissions are missing from your inbox because you have form notification set to email only . Learn more about choosing who gets notified about form submissions . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Hotels by HotelRunner: Managing Your Site Languages Offering your site in multiple languages helps you connect with global visitors, build trust, and increase bookings. Use Wix Multilingual to provide a seamless experience for every guest. Important: This article refers to the latest version of Wix Hotels by HotelRunner . For the previous version, click here . Once you set your site’s main language, you can’t change it later. Vote for this feature here . Before translating, review our list of translatable content . Adding Wix Multilingual Add Wix Multilingual to set up your site in multiple languages. Dashboard Go to the Wix App Market in your site's dashboard. Type 'Wix Multilingual' in the search box. Select Wix Multilingual . Click Add to Site . Wix Editor Go to your editor . Click Add Apps on the left side of the editor. Type 'Wix Multilingual' in the search box. Select Wix Multilingual . Click Add to Site . Studio Editor Go to your editor . Click Add Elements on the left side of the editor. Click Multilingual . Click Add to Site . Setting up Wix Multilingual Define your site's main language and add additional ones. Choose to make the secondary language visible immediately or hide it until you complete the translation. Dashboard Go to Multilingual in your site's dashboard. Click Start Now . Click Confirm Main Language to confirm, or change your site's main language. Note: Your main language is the default language visitors see. You can’t change it later. Select a flag to represent the language on your site. Click + Add Language to add your secondary language: Choose the language you want to add. Tip: You can always add more languages later. Choose a flag to display on your site. Choose how to start translating your site's content: Manual translation: Enter your own translations using the translation manager . Machine translation: Your site's content is automatically translated . You can review and edit the translation before publishing. Note: You get 5,000 word credits for free. To translate more content, click Get more word credits and choose a package . Choose whether to make the secondary language visible: Yes, make it visible right away: Visitors will see the language once it’s published. No, keep it hidden for now: Keep it hidden until it's ready. Click Add Language . Repeat step 5 to add more languages. Wix Editor Important: It's not possible to view the Hotels widgets in secondary languages in the Wix Editor. You can publish your site to see the content in your secondary language on your live site. In the Editor/Preview mode, you can only view the 'Book a Room' page in the primary language, even when using Wix Multilingual. Go to your editor . Click Settings at the top and select Multilingual . Click Start Now . Click Confirm Main Language to confirm, or change your site's main language. Note: Your main language is the default language visitors see. You can’t change it later. Select a flag to represent the language on your site. Click + Add Language to add your secondary language: Choose the language you want to add. Tip: You can always add more languages later. Choose a flag to display on your site. Choose how to start translating your site's content: Manual translation: Enter your own translations using the translation manager . Machine translation: Your site's content is automatically translated . You can review and edit the translation before publishing. Note: You get 5,000 word credits for free. To translate more content, click Get more word credits and choose a package . Choose whether to make the secondary language visible: Yes, make it visible right away: Visitors will see the language once it’s published. No, keep it hidden for now: Keep it hidden until it's ready. Click Add Language . Repeat step 6 to add more languages. Studio Editor Important: It's not possible to view the Hotels widgets in secondary languages in the Studio Editor. You can publish your site to see the content in your secondary language on your live site. In the Editor/Preview mode, you can only view the 'Book a Room' page in the primary language, even when using Wix Multilingual. Go to your editor . Click the Wix Studio icon at the top left. Hover over Tools and select Multilingual . Click Start Now . Click Set Main Language to confirm, or change your site's main language. Note: Your main language is the default language visitors see. You can’t change it later. Select a flag to represent the language on your site. Click Select Flag . Click Confirm Main Language . Click + Add Language to add your secondary language: Choose the language you want to add. Tip: You can always add more languages later. Choose a flag to display on your site. Choose how to start translating your site's content: Manual translation: Enter your own translations using the translation manager . Machine translation: Your site's content is automatically translated . You can review and edit the translation before publishing. Note: You get 5,000 word credits for free. To translate more content, click Get more word credits and choose a package . Choose whether to make the secondary language visible: Yes, make it visible right away: Visitors will see the language once it’s published. No, keep it hidden for now: Keep it hidden until it's ready. Click Add Language . Repeat step 9 to add more languages. Manually editing translated site text Translate key areas of your site, like room types and email templates, from the Languages tab under Property Settings . Accurate translations enhance the visitor experience and help increase bookings from different markets. Important: Avoid editing or deleting placeholder code text, for example: {store_name} or %{count} . These codes ensure dynamic information like room names or booking numbers display correctly. Some elements, such as room titles or descriptions, may require manual translation. To edit the site text in a language: Go to Languages in your site's Hotels dashboard. Scroll down to the Translate your content section. Click Translate next to a section (e.g. Room Types , Email Templates , Property Settings ). Hover over an item and click Translate . Choose the language you want to edit from the Translate into drop-down at the top right. Edit the translation. Click Save . Frequently asked questions (FAQs) Click a question below to learn more. How do I set up a 301 redirect for multilingual sites? A 301 redirect automatically sends visitors from older URLs to the correct language version, improving SEO and user experience. Learn how to set up a 301 redirect for a multilingual site . Can I add different dialects of the same language? No. Currently, you can only select one dialect per language. Vote to support multiple dialects here . Can I show different currencies based on my site's languages? No. Currently, the same currency is applied across all languages. Vote for this feature here . Can I send emails in the visitor's language? Yes. You can translate your automated emails into your supported languages. Can I adjust the SEO settings per language? Yes. You can optimize SEO for each language . Can I invite other people to help translate my site's content? Yes. You can invite collaborators by creating a custom role and assigning permissions. Available roles in Wix Multilingual: Manage Multilingual: Can add languages, translate content, and manage multilingual settings like auto-redirects. Translate Website Apps: Can translate app content and export it from the Multilingual dashboard. Can I change the name of a room type? Yes, you can edit or translate the text to better match your property (e.g. change “room” to “villa” or “cottage”). To change the name of your room type: Go to Languages in your site's dashboard. Scroll down to the Property Settings section. Click the arrow next to Property Settings to expand the options. Hover over Booking Engine and click Translate . Click on the relevant fields (e.g. "Add room") and change the text according to your needs. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: About the Orders Tab Every time a client books a service, an order appears in the Orders tab in your dashboard. You can use the Orders tab to access and work with orders, without viewing them in a calendar format. Using Wix Stores too? You also see your store's orders in the Orders tab. Viewing & updating customer details in your Orders tab When you select an order, your customer's details appear on the right side. There you can update a customer's email address if they made a mistake during checkout. Additionally, you can go to the customer's contact card to view more details and perform a variety of actions. Dashboard Go to Orders in your site's dashboard. Click the relevant order. Choose what you want to do: Edit client's email address Click the Edit icon next to Order info . Click Edit email address . Enter the new email address. Click Update . View or edit client's contact details Click the customer's name. View or edit any of the Contact settings . Tip: From this side panel, you can also chat with your customer, add a note, view previous bookings, and much more. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales and select Orders . Tap the relevant order. Choose what you want to do: Edit client's email address Tap the Edit icon next to Customer details . Enter a new email address. Tap Save . View or edit client's contact details Tap the customer's name. View or edit any of the Contact sett ing s . Tip: From this screen, you can also chat with your customer, add a note, view previous bookings, and much more. Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Sales and select Orders . Tap the relevant order. Choose what you want to do: Edit client's email address Tap the Edit icon next to Customer details . Enter a new email address. Tap Save . View or edit client's contact details Tap the customer's name. View or edit any of the Contact settings. Tip: From this screen, you can also chat with your customer, add a note, view previous bookings, and much more. Manually marking an order as 'Paid' Orders placed using the manual (offline) payment method , or if the service is set up for in-person payments , you must manually mark as 'paid'. This ensures your records stay up to date. Notes: Orders marked as "Paid", cannot be changed back to "Unpaid". If your customer paid for the order online, it is automatically marked as "Paid". Dashboard Go to Orders in your site's dashboard. Select the relevant order. Click the Collect Payment drop-down. Click Mark as Paid . Choose what you want to do: Mark [amount] as Paid: Charge the full amount. Mark a custom amount as paid: Partially charge the client: Click the checkbox and enter a custom amount. Click Mark [amount] as Paid to confirm. Note: You can see if a client used a coupon or a gift card to pay for their order in the Payment info section. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales and select Orders . Tap the relevant order. Tap Collect Payment at the bottom. Tap Mark as Paid . Tap Mark as Paid to confirm. Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Sales and select Orders . Tap the relevant order. Tap Collect Payment at the bottom. Tap Mark as Paid . Tap Mark as Paid to confirm. Requesting payment via pay link Create a pay link for an unpaid order and send it to your client. You can share the link directly, send it via email, or provide a QR code. Your client can then use the link to pay online using any of your available payment methods. Dashboard Go to Orders in your site's dashboard. Click the relevant order to edit it. Click the Collect Payment drop-down at the top. Select Charge with pay link . Create a custom pay link: Link name and price: Enter the name of the link and the price. (Optional) Description : Add an item description that appears at checkout. Click Open settings and customize the link more: Set an expiration date: Enable the toggle to define how long the pay link will be active and select the relevant expiration date. Once it expires, payments will stop. Click Create Pay Link . Choose how you want to send the link to your customer: Copy Link: Copy the link to your clipboard and send it directly to your client. Send Link: Email your client the pay link. If you want to use a different email, click the email field, select a new one or add a contact, and then click Send Link . QR code: Click to generate a QR code that customers can scan to access your pay link. Click Done . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales and select Orders . Tap the relevant order. Tap Collect Payment at the bottom, then select Charge with pay link . Set up your pay link: Link name and price : Enter a name for the link and the amount to charge your client. (Optional) Add details : Description : Include a short description for the payment (e.g., "Order #10023 payment"). Set an expiration date : Enable the toggle and select when the link expires. Change the contact : Tap the client’s name to remove them. Tap + Add Contact to select or create a new one. Tap Preview and Share . Choose how to send your link: Copy Link: Copy the link to your clipboard and send it directly to your client. Show QR Code: Generate a QR code your client can scan (take a screenshot to share it). Send: Email the link to your client. Share via: Use your phone's native sharing options (e.g., WhatsApp, Messenger). Charge in Person: Accept payments directly from your client in person. Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Sales and select Orders . Tap the relevant order. Tap Collect Payment at the bottom, then select Charge with pay link . Set up your pay link: Link name and price : Enter a name for the link and the amount to charge your client. (Optional) Add details : Description : Include a short description for the payment (e.g., "Order #10023 payment"). Set an expiration date : Enable the toggle and select when the link expires. Change the contact : Tap the client’s name to remove them. Tap + Add Contact to select or create a new one. Tap Preview and Share . Choose how to send your link: Copy Link: Copy the link to your clipboard and send it directly to your client. Show QR Code: Generate a QR code your client can scan (take a screenshot to share it). Send: Email the link to your client. Share via: Use your phone's native sharing options (e.g., WhatsApp, Messenger). Charge in Person: Accept payments directly from your client in person. Requesting payment via invoice You can create an invoice for an unpaid order to request payment from your client. Once you send the invoice via email or share the direct link with them, clients can click the invoice and pay online using any of your payment methods. Before you begin: Set up your invoice so that all your company details (e.g. business name, logo) are displayed correctly. Dashboard Go to Orders in your site's dashboard. Select the relevant order. Click the Collect Payment drop-down at the top. Select Charge with invoice . Click Create Invoice . Tip: This creates a saved draft of your invoice. Choose how you want to send the invoice to your customer: Share using a link: Click Share Link at the top. Click Click Here to Create a Link . Click Copy Link . Click Done . Send the link to your customer. Print a copy of the invoice: Click Print at the top. Print a PDF or hard copy of the invoice. Send the invoice to your customer. Send by email: Click Send via Email at the top. (Optional) Edit the email's subject line or message. Click Send . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales and select Orders . Tap the relevant order. Tap the More Actions icon on the top right. Tap Charge with invoice . Tap Create Invoice . Tap the More Actions icon on the top right. Choose how to send the invoice to your customer: Send via email Tap Send via email . (Optional) Edit the email's subject line or message. Tap Send . Share link Tap Share link . Share your link via one of your device's native apps. Download PDF Tap Download PDF . Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Sales and select Orders . Tap the relevant order. Tap the More Actions icon on the top right. Tap Charge with Invoice . Tap Create Invoice . Tap the More Actions icon on the top right. Select how to send the invoice to your customer Send via email Tap Send via email (Optional) Edit the email's subject line or message. Tap Send . Share link Tap Share link . Share your link via one of your device's native apps. Download PDF Tap Download PDF . Creating a manual order Create a manual order for any purchases you initiate. This is particularly useful if you take orders in person or over the phone. You can use it to offer and charge for a custom service that isn't in your list of services. For example, if you're a personal trainer and want to offer a personalized session. Alternatively, you can create a manual order to book and charge for regular appointments. If you also use Wix Stores or the Wix Online Ordering (New) app, you can also sell products and menu items. Note: You cannot book classes and courses in a manual order. To create a manual order: Go to Orders in your site's dashboard. Click + Add New Order . Choose what you want to do: Add a custom item Click +Add Item . Click Add Custom Item and enter the information: Item name: Enter an item title. Price: Enter the price. Item info (optional): Enter a description of the item. Note: This description is visible to customers. (Optional) Select the This is a physical item checkbox. Click Add to Order . Add Customer info to the order: Select an existing customer: Click the Add a customer to the order drop-down. Select a customer. (Optional) Click the Edit icon to view or edit the customer's details. Add a new customer: Click Add a customer to the order drop-down. Click + Add a new customer . Enter the customer's details. Click Save . (Optional) Add a delivery method, tip, fee, or discount. Click Create Order at the top right. Add an appointment Click + Add Item . Select Service Select the relevant appointment. Click Continue . Add the appointment details including the location, staff member, date & time, and price. Note: The standard price for the service appears automatically, but you can edit it to offer the service at a different price. Click Add to Order Add Customer info to the order: Select an existing customer: Click the Add a customer to the order drop-down. Select a customer. (Optional) Click the Edit icon to view or edit the customer's details. Add a new customer: Click Add a customer to the order drop-down. Click + Add a new customer . Enter the customer's details. Click Save . (Optional) Add a delivery method, tip, fee, or discount. Click Create Order at the top right. Add a store product Click Add Item . Select Product . Click to select a single product. If the product has options (e.g. size), click Continue and select the options. Click Add to Order . (Optional) Repeat to add additional products. Add a delivery method: Click Add Delivery Method . Select an option: Don't charge for delivery Select an existing shipping, delivery, or pickup option: Click Select from your shipping, delivery or pickup options. Select an option from the dropdown and click Add . Create a custom rate: Click Create a custom shipping rate . Enter the shipping name (e.g. Express shipping). Enter the rate. (Optional) Add scheduling: Click the Add scheduling toggle to enable it. Enter the date and time. (Optional) Select the Is this a pickup order? checkbox. Click Add . Learn more about adding a Wix Stores product to an order. Add a Wix Restaurants Orders (New) menu item Click Add Item . Select Menu item . Select a menu item and click Continue . If relevant, select modifiers. Click Add to Order . (Optional) Repeat to add additional items. Add a delivery method: Click Add Delivery Method . Select an option: Don't charge for delivery Select an existing shipping, delivery, or pickup option: Click Select from your shipping, delivery or pickup options. Select an option from the dropdown and click Add . Create a custom rate: Click Create a custom shipping rate . Enter the shipping name (e.g. Express shipping). Enter the rate. (Optional) Add scheduling: Click the Add scheduling toggle to enable it. Enter the date and time. (Optional) Select the Is this a pickup order? checkbox. Click Add . Learn more about adding a Wix Online Orders (New) menu item to an order. Adding a note to an order Keep track of special requests and instructions by adding notes to orders. These notes are personal and can only be seen by you and your site collaborators . Dashboard Go to Orders in your site's dashboard. Select the relevant order. Scroll down to Order activity . Click the Add a note field to add an internal note that your customer won't see. Click the checkmark to save. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales and select Orders . Tap the relevant order. Scroll down and tap Activity & Comments . Enter your note in the Add a comment field. Tap Add to save. Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Sales and select Orders . Tap the relevant order. Scroll down and tap Activity & Comments . Enter your note in the Add a comment field. Tap Add to save. Customizing and saving your view Customize the table you see in the order list so it only includes relevant information. Additionally, you can filter orders to view just the ones that interest you. Then, save your view to access it quickly the next time you need it. Tips: The "fulfillment" column is only relevant if you also have store orders. You can hide it if you only use Wix Bookings. You can filter your orders to view either store items only or booking services only using the Item Type filter. Updating multiple orders at once Save time by performing changes on multiple orders at once. To update multiple orders: Go to Orders in your site's dashboard. Select the checkbox next to the orders you want to update. Click the relevant action from the top bar: Fulfill: Only relevant for store orders. Marked as Paid : Marks the selected orders as "Paid". Create an Invoice: An invoice is created and appears in the Invoices tab. Manage Shipping Label: Create shipping label with Wix Shipping . Export: Click to download a CSV file. Print : Send orders to your printer. Archive : Adds the selected orders to the archive. More Actions: Note: You can create an invoice for up to 100 orders at once. Exporting your orders Keep track of your business by exporting your orders to a CSV file. You can export the data you need and remove the data you're not interested in at the moment. To export your orders: Go to Orders in your site's dashboard. Select the orders you want to export: Specific orders: Select the checkbox next to the relevant order(s). All orders: Select the checkbox next to the Order column to mark them all. Click Export . Select how you want to display exported orders: Item purchased: Each item purchased is displayed in a separate row, even if they are part of the same order. Orders: Each order, excluding items purchased, will appear in a separate row. Deselect the columns that you do not want to include (e.g. deselect billing and payment columns if they are not relevant at the moment). Click Export . Save the file to your computer: Chrome: The CSV file downloads and appears on the bottom of your screen. Firefox: Select Open with to open or Save File to save. Internet Explorer: Click Save at the bottom of your screen. Safari: The file opens. Click cmd + s on your keyboard to save the file (with a .csv extension, and Page Source format). Note: The time of purchase recorded in the CSV file is always given in Coordinated Universal Time (UTC). For instance: January 01, 5:00PM (PST) = January 02, 1:00AM (UTC). Archiving orders & viewing archived orders If you want to remove an order from the Orders tab but still keep its records, add it to the archive. You can find it again later by viewing your archived orders. Dashboard Go to Orders in your site's dashboard. Select the relevant order. Choose what you want to do: Archive an order Click the More actions drop-down at the top right. Click Archive . View archived orders Click Filter at the top right. Click to expand the Archive Status section at the bottom. Select the Archived checkbox. Unarchive an order Click Filter at the top right. Click to expand the Archive Status section at the bottom. Select the Archived checkbox. Click the More actions drop-down at the top right. Click Unarchive . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Sales and select Orders . Tap the relevant order. Choose what you want to do: Archive an order Tap the More Actions icon on the top right. Tap Archive order. View archived orders Tap the Filter icon at the top right. Tap to expand the Archive Status section at the bottom. Select the Archived checkbox. Tap Apply at the top right. Unarchive an order Tap the Filter icon at the top right. Tap to expand the Archive Status section at the bottom. Select the Archived checkbox. Tap the relevant order. Tap the More Actions icon on the top right. Tap Unarchive order. Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Tap Sales and select Orders . Tap the relevant order. Choose what you want to do: Archive an order Tap the More Actions icon on the top right. Tap Archive order. View archived orders Tap the Filter icon at the top right. Tap to expand the Archive Status section at the bottom. Select the Archived checkbox. Tap Apply at the top right. Unarchive an order Tap the Filter icon at the top right. Tap to expand the Archive Status section at the bottom. Select the Archived checkbox. Tap the relevant order. Tap the More Actions icon on the top right. Tap Unarchive order. FAQs Click below for answers to common questions about the Orders tab. Where can I find manually added orders for custom items? New orders appear in the Orders tab of your site's dashboard. Make sure to contact your customer to arrange payment. Where do I find manually added appointments? When you finish creating an order with an appointment added, the session appears on the Booking Calendar automatically. How do I add a course or classes to an order? Currently, you can only add appointments to an order. If you would like to add classes or courses to orders, you can vote for this feature here . How do I redeem a customer's plan on manually created appointments? For plan-only appointments, you need to go to the Booking Calendar to redeem from your customer's plan. How can I edit or delete a note I added to an order? Hover over the note and select Edit or Delete . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Adding Seasonal Rates in Wix Hotels Important: This article refers to the original Wix Hotels app. If you are using the new Wix Hotels by HotelRunner, read this article . Learn how to check which version of Wix Hotels you are using . Set seasonal rates to charge different rates for your rooms according to season. Important: Creating a Seasonal Rule overrides the length of stay as well as regular unit rates. To add seasonal rules to your hotel: Go to your dashboard. Click the Hotels tab. Click the Price Options tab. Click Seasonal Rules . Click Create New . Set up your seasonal rate: Enter the name of the season. Select the start date of the season under Season starts . Select the end date of the season under Season ends . (Optional) Enter the minimum number of nights. (Optional) Enter the maximum number of nights. Enter the relevant prices for each hotel room: Weekday: The price per night during the week. Weekend: The price per night during the weekend. Weekly: The price per week. Monthly: The price per month. Extra Adult: The price per night for an extra adult. Click Save . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Photo Albums: Adding New Media to an Album You can add new photos and videos to your album at any time. Place them in existing galleries or create a new gallery just for them. Adding new media to your albums You can upload new media from your computer directly to your photo albums. Both photos and videos are supported media types. To add media to your album: Go to Photo Albums in your site's dashboard. Click Edit on the relevant album. Click Media on the left. Hover over the relevant gallery. Click Manage Media . Click + Upload Media at top right. Select the relevant media file(s) and click Open . (Optional) Replace the cover photo: Click Replace Cover Photo . Click + Add Images at the top left. Select the platform from which you wish to import your image on the left and select your file. Once uploaded, select your file from the Media Files section of the import screen. Click Apply . Click the Focal Point icon to change the cover image's focal point. Edit the Title field to give a name to your media. Edit the Description field to add more information about your media. Click Done at the bottom to save your changes. Frequently asked questions (FAQs) Click a question below to learn more about adding new media to your photo albums. Will I have to republish my album for the new media to appear? Yes. You will need to wait until your media upload is complete before you publish your photo album. Learn more about supported media sizes and formats . Are there any naming conventions for the files I upload to my photo albums? Yes. Please do not use special characters such as . ~ ! @ # $ % ^ & * ( ) ` ; < > ? , [ ] { } ' ” in the file names since this may lead to the media titles being cut after an upload to Photo Albums. Including special characters in the names of files can cause issues when downloading media from albums using Mac devices. This can cause only one image or video to download instead of the whole album. Can I edit my photos in Wix Photo Albums? It is not possible to edit photos in Photo Albums. Edit photos outside of Wix before uploading them to Photo Albums. Can I add photos from my site's Media Manager? Wix Photo Albums has its very own Media Manager , stored on separate servers from your site's Media Manager. For this reason, it is not possible to add images from your site's Media Manager straight to your photo albums. As a workaround, you can download images from your site's Media Manager and then upload them to your photo albums. Once you upload these images, you can edit their titles and descriptions. Learn more about downloading files from your Media Manager . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Setting Up a Local Delivery Option Cater to your local customers by setting up a hand-delivery option. You can set up delivery within a specific time frame (e.g. next day delivery). Alternatively, you can let customers select the day and time they prefer to receive the order. Step 1 | Set a local delivery rate & add a name To get started, select how you want to calculate local delivery rates. The name and price appear in the cart (if the display of delivery rates is enabled) and on the Checkout page. To set a delivery rate and add a name: Go to Shipping, delivery & fulfillment in your site's dashboard. Select an option: Create a new region: Click +Create Region and set up a new delivery area , then click Continue and select Local delivery . Add a rate to an existing region: Click Add Rate next to a region and select Local delivery . Select a type of rate from the Select how the rate is calculated drop-down and enter the relevant information: Free delivery To offer free local delivery, simply enter the name that customers choose at checkout (e.g. Free delivery in Manhattan). Flat rate Select Flat Rate from the drop-down. Enter a name in the Name at checkout field (e.g. Delivery in Manhattan). Enter the delivery rate. (Optional) Offer free shipping over a certain amount: Select the Offer free shipping when customers purchase a certain amount checkbox. Enter the amount. (Optional) Select the Charge this rate for each item separately checkbox. Note: This means, for example, if the rate is $5 and 2 items were ordered, the delivery cost is $10. Rate by weight Select Rate by Weight from the drop-down. Enter a name in the Name at checkout field (e.g. Delivery in Manhattan). Enter your first weight range (e.g. 0 lb. to 2 lb.). Enter your second weight range (e.g. 2 lb. and up or add a maximum weight). Click Add Another Range to add additional weight ranges. (Optional) Offer free shipping over a certain amount: Select the Offer free shipping when customers purchase a certain amount checkbox. Enter the amount. Rate by price Select Rate by price from the drop-down. Enter a name in the Name at checkout field (e.g. Delivery in Manhattan). Enter your first price range (e.g. $0 to $20) and enter the rate. Enter your second price range (e.g. $20 and up or add a maximum price) and enter the rate. Click Add Another Range to add additional price ranges. Tip: To offer free shipping above a certain amount, enter $0 in the last range. Rate by quantity Select Rate by quantity from the drop-down. Enter a name in the Name at checkout field (e.g. Delivery in Manhattan). Enter your first quantity range (e.g. 0 - 3 items). Enter your second quantity range (e.g. 3 items and up or add a maximum number of items). Click Add Another Range to add additional quantity ranges. (Optional) Offer free shipping over a certain amount: Select the Offer free shipping when customers purchase a certain amount checkbox. Enter the amount. Note: You can add up to 50 local delivery areas per region. For example, if you set up the US as a shipping region, you can add up to 50 local delivery areas in the US. Step 2 | Define your delivery area There are 4 methods you can use to define your delivery area. You can set a radius around an address, select postal codes (zip codes), draw a map, or select one or more cities. Define an area by radius Choose an address as the center point of a radius. You can choose your business address or any other address. Then, set how large your radius is. To define an area by radius: Select Radius under Set area by . Enter an address. Tip: This is the center point of your radius. Use the up / down arrows to increase or decrease the radius size. Define an area by postal code You can enter complete postal codes (also known as zip codes or post codes) or save time by entering partial postal codes with an asterisk. Tips: Some countries have short and long versions of postal codes (e.g. 10118 and 10118-9998). When customers check out, the longer version is usually added automatically. To make sure your postal codes work with the longer version, we recommend adding an asterisk at the end of short postal codes you use to define an area (e.g. 10118* ). Postal codes work differently in each country. Make sure to check how they work in your region. For example, to deliver to the Lower East Side in New York, you can enter the 3 zip codes that make up the area, 10002, 10003, 10009. To deliver to all of Manhattan, you can enter the number one hundred with an asterisk ( 100* ), since all zip codes starting with 100 are in Manhattan. This saves you the trouble of entering all 43 Manhattan zip codes. Learn more about defining a delivery area by postal codes . To define an area by postal codes: Select Zip / postal codes under Set area by . Select any of the following options: Enter one or more complete postal codes and press Enter on your keyboard after each entry. Enter a partial postal code with an asterisk to encompass a larger area and press Enter on your keyboard after each entry (e.g. Enter 100* for all 43 Manhattan zip codes which all start with 100). Learn more Click Add . Draw a map to define an area The site address you entered in the dashboard is your default starting point. You can enter another address to replace it. Then, move any of the 8 points at the edges of the map to draw the required shape. To draw a map: Select Draw on a map under Set area by . (Optional) Enter a different address. Tip: This is the center point of your delivery area. Click and drag the corners to customize the delivery area. Set area by selecting cities Select one or more cities that you deliver to. To select cities: Click Cities under Set area by . Enter one or more cities and press Enter on your keyboard after each entry. Tip: After you select a city, you cannot select areas that are included in the city (e.g. after selecting New York, you can add Brooklyn but not Manhattan, since Manhattan is part of New York). Click Add . Step 3 | Define delivery days & time frames Now that you have set up where you deliver to and how much you charge, you can decide on the timing. You can offer customers one delivery option and add a short message (e.g. Same Day) so users know when to expect their order. Altenatively, you can let customers select their preferred delivery time slot from a calendar. Set up a single delivery option Select the Estimated delivery time option. Enter an estimated delivery time (e.g. 2 - 3 Business Days). Click Add . Set up scheduled delivery (Customer chooses the delivery date) Select the Delivery time slots option. Select checkboxes next to the days you deliver. Select when your delivery hours start and end from the From and Until drop-downs. (Optional) Click the Plus icon next to any time slot to add an additional slot to the same day (up to 8 time slots per day). Choose the delivery type and conditions : Same day delivery: Customers can choose to get delivery on the day they order Cut-off time for same day delivery orders: Enable the toggle to set a cut-off time in which you stop accepting orders for same day delivery, and enter the latest time a customer can place and order and receive it on the same day. Next day delivery: Customers can choose to get delivery on the next day: Cut-off time for next day delivery orders: Enable the toggle to set a cut-off time in which you stop accepting order for next day delivery, and enter the latest time a customer can place an order and receive it on the next day. Minimum 2 days delivery: Customers can choose to get delivery in 2 or more days. Enter the minimum number of days it will take to deliver the order after your customer places it. Click Add . Step 4 | Setting up your Order tab To get a clear picture of which orders you need to fulfill on specific days and at specific times, add the "Delivery Method" and "Delivery Time" columns to the Orders tab. To add columns in the Orders tab: Go to Orders in your site's dashboard. Click the Customize Column icon at the top right. Select the checkmarks next to Delivery time and Delivery method . FAQs Click a question below to learn more about local delivery. Can I create a store pickup option in addition to local delivery? Yes, you can also set up a store pickup option. At checkout, your customers can choose which option they prefer. Is it possible to specify a cut-off time before which a customer needs to place their order for a single delivery option? No, when you set up a single delivery option, you cannot specify that customers need to place orders before a specific time. This is true whether you select Estimated delivery time or Delivery time slots . Is it possible to specify a cut-off time before which a customer needs to place their order with scheduled delivery? When you set up scheduled delivery, you can choose from 3 delivery types: same day, next day, or minimum 2-day delivery. You can specify a cut-off time for the first 2 options. In other words, you can specify that customers who place orders before 2:00 PM will receive their orders on the same day / next day. You cannot set a cut-off time when you select the Minimum 2-day delivery option. To specify a cut-off time: Select Same day delivery or Next day delivery . Click the Cut-off time for same/next day delivery orders toggle to enable it. Enter a cut-off time. * Learn more about setting when customers can request delivery . Next step: Learn how to fulfill scheduled orders . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Fit by Wix: Downloading the App From the Fit by Wix app, you can interact with your favorite fitness sites and businesses on the go. Become a member of a site's fitness community, book sessions and classes, and manage your own fitness journey, all directly from your mobile device. Learn more about the Fit by Wix app. Your members can download and use Fit by Wix for free by searching for the app in the relevant app store or by using the direct download links. To download the Fit by Wix app: Go to the Apple App Store (on iPhone) or Google Play (on Android). Type 'Fit by Wix' in the Search field. Click Get or Install to download the app. You can also download the Fit by Wix app right to your phone using these links: iPhone Android This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Setting Up Free Shipping Encourage sales by setting up a free shipping rule for a shipping region . At checkout, customers can select this option as their delivery method. Alternatively, you can set up free shipping for purchases above a specific price or offer customers free shipping coupons. Setting up a free shipping rule Customers are more likely to complete an order when shipping is offered for free. You can set up a free shipping rule for one or more regions. Before you begin: If you previously set up shipping (and tax) in a merchant account such as PayPal, remove these settings before starting. To create a free shipping rule: Go to Shipping, delivery & fulfillment in your site's dashboard. Select an option: Create a new region: Click +Create Region and set up a new delivery area , then click Next and select Shipping . Add a rate to an existing region: Click Add Rate next a region and select Shipping . Select Free Shipping from the drop-down. Enter a name in the Name at checkout field (e.g. Free Shipping). (Optional) Enter a time in the Estimated delivery time field (e.g. 2 - 4 business days). Click Save . Next steps: Click Add Rate to set up any of the following: An additional shipping option (e.g. Express Shipping) Local delivery Pickup Real-time USPS shipping calculations (US only) Other ways to offer free shipping There are additional ways you can offer free shipping to your customers if you don't want to offer free shipping to all customers in a certain region. Set up free shipping for purchases over a set amount While creating another type of shipping rule, you can decide to reward shoppers by offering free shipping to customers purchasing over a set amount. Start by creating a shipping rule, (e.g. a flat-rate rule, rate by weight) and select the Offer free shipping when a customer buys over a certain amount checkbox. Create multiple shipping options - including a free one You can set it up so that you offer customers a choice of shipping rates: slower shipping for free, and one or more expedited options at a higher rate. Start by creating the free shipping option and then click Add Another Rate and set up an additional option (e.g. a $5 flat rate rule called Express Shipping). At checkout, customers can choose the option they prefer. Offer a free shipping coupon To offer free shipping as an incentive, you can create a free shipping coupon . FAQs Click a question below to learn more about free shipping. What happens if there's no shipping rule in a particular region? If there's no active shipping, local delivery, or pickup rule for a region set up in Wix or through a third-party shipping app, customers from that region cannot make purchases from your store. Let's look at an example. A merchant sets up shipping only in the US. As soon as a customer from outside of the US enters their location (in the Cart or the Checkout Page), they'll see a message indicating that the store doesn't deliver to their area. Can I add a handling fee to free shipping? Yes. Click the More Actions icon and select Add handling fees . Then, select the checkbox, enter the handling fee, and save your changes. How can I delete or deactivate a region or a rate? You can delete any regions you don't need. For example, If you don't want to ship worldwide, you can delete the International region. Simply click the More Actions icon next to the region name and click Delete region . Alternatively, if you want to make international shipping unavailable for a while, but don't want to delete your settings, you can click Deactivate region. To delete a rate that you set up in a region, Hover over the relevant rate and click the Delete icon . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Connecting a business email Google Workspace: Adding a DKIM Record to your Business Email A DKIM record verifies that your email was sent from a reliable, trustworthy source, and was not modified in transit. If you have a Google Workspace business email, you can add a DKIM record for your domain. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Connecting a business email Google Workspace: Accessing Your Admin Console From the Google Workspace admin console, you can set up your business email users, manage and edit your business email users and reset user passwords. To access your Google Workspace Admin console: Go to your Business Email page. Click the More Actions icon next to the relevant email account. Click Manage at Google. Sign in to your Google Workspace account. Note : If you are already signed in to a different Google account, click the profile image or initial at the top right and sign in with your admin email address. Tip: You can also access your Google Workspace Admin console by signing in at admin.google.com . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Blog: Editing the Text Formatting of Your Blog Posts Design the formatting of your blog posts with the Wix Blog post composer. Use the post composer's rich text editor to customize the text's formatting and alignment, insert links, and more. Depending on your needs, you can access full formatting and media options from the dashboard version, or use the essential features in the app to create and update posts on the go. Good to know: The Undo and Redo icons are available in both the dashboard and your Wix app, so you can always revert and restore your changes while you work. You can make changes to all of your post's text style, fonts, and colors at the same time in your editor. Learn about customizing your post page . Customizing your post text Customize post text to make it look how you want. Choose from a ton of options in the blog dashboard, or update essential formatting from your Wix app. Dashboard Go to Blog in your site's dashboard. Select the post that you want to edit, or create a new post . Highlight the relevant text in the composer. Customize your text using the formatting settings: Text style: Click the drop-down to choose and apply a text style (e.g. Heading 1, Paragraph, etc.). You can also update the current style to match the selected text, or reset the style to its default. Formatting: Click the Bold icon , Italic icon , or Underline icon to apply the style to the text. Colors: Select the Text color and the Highlight color icons to give your text the colors you want. Tip: Click the Add custom color icon to choose a color by HEX number, or click Reset to default to reset the text color. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Blog . Tap Posts . Tap + Create New Post or tap a post to edit it. Highlight the relevant text with your device. Tap Bold , Italic , Underline , and Capitalization to change the text's formatting as you want. Adjusting the layout of post text Choose the text alignment to suit the layout of your post. If you're working from the dashboard, you can also adjust the spacing and indentation. Dashboard Go to Blog in your site's dashboard. Select the post that you want to edit, or create a new post . Highlight the relevant text in the post composer. Adjust the text with the options: Alignment: Click the Alignment icon to choose whether text is justified, or aligned to the left, right, or center. Line spacing: Click the Spacing icon to adjust the distance between lines of text. You can select between 1 and 3 lines, or click Spacing options to create your own. Indentation: Click the Increase indent icon or Decrease indent icon to adjust it to your liking. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Blog . Tap Posts . Tap + Create New Post or tap a post to edit it. Highlight the relevant text with your device. Choose the text's alignment by tapping the option you want: Left , Center , Right , or Justified . Adding links, quotes, and code snippets Quotes and code snippets are a great way to make parts of your text stand out from the rest of the post. You can also hyperlink text to direct readers where you want. Good to know: Quotes have a solid line to the left of the text, whereas code snippets are in a grey box. Depending on what you choose to add, you can change some of the design / formatting options as you can with standard text in your post. To insert quotes or code snippets: Dashboard Go to Blog in your site's dashboard. Select the post that you want to edit, or create a new post . Highlight the relevant text in the post composer. Choose what you want to insert to the text: Link: Click the Link icon and use the options in the panel to set it up: Link to: Select the type of link destination you want and input the details. Links open in a new tab: Choose whether the link opens in the same or a new tab. noreferrer: Click the toggle to hide or unhide information about the link source. nofollow: Enable the toggle to tell search engines to ignore the link. sponsored: Enable the toggle to mark the content as sponsored. Quote: Click the Quote icon to turn the text into a quote. Code: Click the Code snippet icon to change the text. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Blog . Tap Posts . Tap + Create New Post or tap a post to edit it. Highlight the relevant text with your device. Choose what you want to insert to the text: Quote: Tap the Quote icon to turn the text into a quote. Link: Tap the Link icon and use the options in the panel to set it up: Link to: Select the type of link destination you want and input the details. Links open in a new tab: Choose whether the link opens in the same or a new tab. Advanced SEO settings: Tap this option to set up the links properties: noreferrer: Click the toggle to hide or unhide information about the link source. nofollow: Enable the toggle to tell search engines to ignore the link. sponsored: Enable the toggle to mark the content as sponsored. Note: It is not possible to insert code snippets from the Wix app. Using lists in your post Organize sections of text by turning them into numbered or bulleted lists. Numbered lists are a great way to add steps that your readers need to follow, whereas bulleted lists can be useful for lists of options with no particular order. Dashboard Go to Blog in your site's dashboard. Select the post that you want to edit, or create a new post . Highlight the relevant text in the post composer. Click the Numbered list icon or the Bulleted list icon . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Blog . Tap Posts . Tap + Create New Post or tap a post to edit it. Highlight the relevant text with your device. Tap the Numbered list icon or the Bulleted list icon to change the text. Note: While you can use both numbered lists and bulleted lists in your post, it is not possible to continue the numbering after bullets within the same list. Did you know? You can add notes to your posts to highlight issues or remind yourself to change something later. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit