< Back Promoting your site Sending email marketing campaigns Email Marketing: Editing a Campaign Image in the Wix App After you've added images to your email campaign, customize them to make sure they're perfect. You can add a link to the image or change its format, color, size, font and alignment. To edit a campaign image in the Wix app: Go to the email marketing dashboard in the Wix app. Tap the Drafts tab. Tap the campaign you want to customize. Tap Edit . Note: If you don't see the option to edit it means your campaign was created on a desktop and you must customize it from there. Tap the image you want to customize. Edit your image using the following options: Change Photo: Replace the photo with another photo. Edit Photo: Tap to open the photo editor where you can adjust advanced image settings (e.g. Saturation, Brightness) and add elements like text and stickers to the image. Link : Follow the instructions to add a link to your image: Tap the Include Link toggle to enable the option. Select one of the options: My Wix Site to add a link to your site. Note: This option will not appear if your site is not published. My Wix App to add a link to your place in the app. Custom Link to add a different link. Use the Add a URL field to add your link. Tap Done . (Optional) Use the navigation arrows to move your image to a different location in the campaign. Tap Close . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Customizing the X (Twitter) Settings for Your Site's Pages You can customize how your web pages look when they are shared on X (Twitter). Add your own images, titles, and descriptions for each page of your site to make your business look professional and increase traffic. For example, you can customize the title of your site in X (Twitter) shares when want to advertise an upcoming sale or promotion. About X (Twitter) settings When you share your pages to X (Twitter), Wix provides the image and text you've included in your Social Share settings so that it displays in the correct format for an X (Twitter) card . You can also customize your page's X (Twitter) settings to display a different x:title, x:description, and x:image for pages that you share on X (Twitter). You can customize the following for X (Twitter) shares: x:image: Choose an image that reflects the topic of the page. Use the preview to see how the image will look in your X (Twitter) share. Card size: Choose to include a large or small card in your X (Twitter) share. x:title: Add a title that summarizes the content of the page. We recommend keeping the length below 80 characters or some of the title may be truncated. Use the preview to see how the title will look in your social share. x:description: Add a short description of the content of the page. We recommend keeping the length below 300 characters or some of the description may be truncated. Use the preview to see how the description will look in your social share. Important: X (Twitter) uses its own criteria to choose the best title, description, and image for the pages that get shared on it. While it's likely the information in your X (Twitter) Settings will be used, it's not guaranteed. After you change your page information, it can take up to a week for the new information to appear in X (Twitter) shares. You can test what your X (Twitter) share will look like by following the steps in this X (Twitter) article . Customizing Your Page's X (Twitter) Settings Follow the steps below to customize your X (Twitter) Settings for: Your site's pages in the Wix Editor Go to your editor . Click Pages & Menu on the left side of the editor. Click the page you want to edit. Click the More Actions icon and select Social Share . Click X Settings to change your settings: Click Upload Image to add an image. Click the Change icon to replace the image Click Adjust Image to edit the image in Photo Studio. Click the Delete icon to remove the image. Choose the card size under Card size to display on X . Add a title under x:title (title on X) . Add a description under x:description (description on X) . Publish your site. Your site's pages in the Studio Editor Go to your editor . Click Pages on the left side of the editor. Click the page you want to edit. Click the More Actions icon . Click Social Share . Click X Settings to change your settings: Click Upload Image to add an image. Click the Change icon to replace the image. Click Adjust Image to edit the image in Photo Studio. Click the Delete icon to remove the image. Choose the card size under Card size to display on X . Add a title under x:title (title on X) . Add a description under x:description (description on X) . Publish your site. Wix Stores product pages Go to Products in your site's dashboard. Click the product you want to edit. Click Edit SEO settings under Marketing & SEO . Click Social share . Click X Settings to change your settings: Click Upload Image to add an image. Click the Change icon to replace the image. Click Adjust Image to edit the image in Photo Studio. Click the Delete icon to remove the image. Choose a card size under Select card size . Add a title under x:title . Add a description under x:description . Wix Stores category pages Go to Categories in your site's dashboard. Click the category you want to edit. Click Edit SEO settings under Marketing & SEO . Click Social share . Click X Settings to change your settings: Click Upload Image to add an image. Click the Change icon to replace the image. Click Adjust Image to edit the image in Photo Studio. Click the Delete icon to remove the image. Choose a card size under Select card size . Add a title under x:title . Add a description under x:description . Wix Bookings service pages Go to Bookings Services in your site's dashboard. Click the service you want to edit under Services List . Click Edit SEO Settings under Marketing & SEO . Click Social share Click X Settings to change your settings. Click Upload Image to add an image. Click the Change icon to replace the image. Click Adjust Image to edit the image in Photo Studio. Click the Delete icon to remove the image. Add a title under x:title . Add a description under x:description . Wix Blog posts Go to Blog in your site's dashboard. Click the blog post you want to edit. Click SEO in the panel on the left. Click Social Share Click X Settings to change your settings. Click Upload Image to add an image. Click the Change icon to replace the image. Click Adjust Image to edit the image in Photo Studio. Click the Delete icon to remove the image. Add a title under x:title . Add a description under x:description . Click Publish . Online Programs pages Go to Online Programs in your site's dashboard. Click the More Actions icon next to the program you want to edit. Select Edit Settings . Select SEO under Program Settings . Click X Settings to change your settings. Click Upload Image to add an image. Click the Change icon to replace the image. Click Adjust Image to edit the image in Photo Studio. Click the Delete icon to remove the image. Add a title under x:title . Add a description under x:description . Click Save . Wix Events event pages Go to Events in your site's dashboard. Click the More Actions icon next to the relevant event. Select Edit SEO Settings . Click the Social share tab. Click Social share . Click X Settings to change your settings. Click Upload Image to add an image. Click the Change icon to replace the image. Click Adjust Image to edit the image in Photo Studio. Click the Delete icon to remove the image. Add a title under x:title . Add a description under x:description . Click Save . Using Twitter settings in your site's SEO settings If you want to apply the same Twitter settings to more than one page, you can customize them in your site's SEO settings . Any X (Twitter) settings you add in your SEO settings apply to every page that uses that SEO setting. To customize in SEO settings: Go to SEO & GEO in your site's dashboard. Click SEO Settings under Tools and settings . Select the page type that you want to edit. Click the Customize defaults tab. Click Edit next to Basics & social share . Update your settings under X (Twitter) . Learn more about customizing SEO settings This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Understanding Your Bookings Analytics Reports Discover helpful data in Wix Bookings analytics reports, such as how your bookings have increased over time, your most popular services, who your top clients are, and more. Use these reports to make informed decisions to improve your services, increase client satisfaction, and boost your business's overall performance. How to access your Bookings reports: Go to All Reports in your site's dashboard and view the reports in the Bookings section. You can also check out the Bookings Overview to gain deeper insights into your booking trends and performance, customer preferences, and more. Types of Wix Bookings reports Understand the different types of reports available to help you analyze and improve your business performance. Learn which reports provide the insights you need, such as for booking trends, client behavior, staff activity, and more. Click a report below to learn more about it. Bookings over time Explore your bookings performance and trends over a specific time period and compare data against previous months. Use this report to: Analyze if any new services or marketing campaigns increased bookings. Find out if clients book more services on specific days of the week. For example, see if clients prefer booking at the beginning or end of the week. Top clients by bookings made Learn who your top clients are who book your services the most. Use this report to: See how many confirmed and cancelled bookings your top clients have. View any overdue balances for any of your top clients. See if any top clients have paid for services using a discount or coupon. Note: The data in this report is based on the date a client booked a service, not the day the service is scheduled for. Top clients by sessions joined See which clients attend the most sessions, or who has checked in the most to sessions they've booked. Use this report to: Learn about client engagement by comparing the check in rate to previous time periods. Segment your top clients by metrics such as new vs. returning clients, payment method, and booking method. Popular services by bookings See which services are booked the most. Use this report to: See which services are most frequently booked by clients. Identify the services in highest demand based on the total number of bookings. Popular services by sessions See which services have the highest number of spots filled (i.e. the number of people in a session). Use this report to: Discover which services have the highest attendance rates. Adjust your offerings based on what services clients book the most. Staff activity Assess staff performance and activity. View a staff member's booking price, their total participants in sessions as well as their session check-in rate amongst clients. Use this report to: Compare your staff using a variety of metrics including participation in sessions, unique clients, total session duration and more. See how many sessions each staff member has run vs. how many clients have attended their sessions. Popular session times Review attendance across different classes and class times. Use this report to: Find out which times have the highest attendance rates. Check stats like occupancy, check-in rates, and average spots filled per class time. Determine when to schedule more sessions or rearrange your schedule based on the most popular session times. Clients at risk of leaving Identify which clients have visited your business less over the past 90 days. Use this report to: Identify clients who have not visited recently and check their session activity. Reach out to these clients to understand their needs and keep them engaged. Clients with overdue payments Keep track of clients and accounts with outstanding payments as well as the amount that is overdue. Use this report to: Keep track of clients who owe money for services. Follow up with clients to remind them of outstanding payments. Booked sessions Get a comprehensive view of all sessions that have been booked. Use this report to: See booking trends by dates. Get details on clients and registration (e.g. registration date, payment status). Booking channels Find which platforms your clients use most to book your services. Use this report to: Discover which platforms clients use most to book services (e.g. by web, manual orders). Find the most effective channels for your business. Evaluate where to focus your marketing efforts. Want to customize your report? You can customize the data you're viewing and the way it's displayed. You can also save the views you want to return to later. Learn more about customizing your report . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) About External URL Parameters Some external marketing tools can create a duplicate version of your page's URL with added parameters for tracking purposes. For example, the following URL includes a tracking parameter: https://www.mysite.com/ ?gclid=Test Examples of common external parameters: gclid: Added by Google Ads . fbclid : Added by Meta when someone clicks your page through a social post. How parameters affect search results The added parameter doesn't affect your page's content. In most cases, Google recognizes this version of the URL as a duplicate and excludes it from indexing. However, there is still a chance that Google may treat the URL as a separate page of your site and show two versions in search results - the regular URL and another one with tracking parameters. How parameters affect AI-generated answers Duplicate URLs have an effect on AI-powered search tools like ChatGPT, Perplexity, and Google AI Overviews. These tools crawl and index web pages similarly to traditional search engines, which means they can encounter multiple versions of the same page URL (with and without tracking parameters). When an AI tool has indexed a parameter variant like https://www.mysite.com/ ?fbclid=abc123 , it may cite that version when answering a question about your site. This causes two problems for your visitors: The link may not work as expected (since tracking parameters are often session-specific or expire). Different AI tools may cite different URL versions, making your site look inconsistent. To prevent this, set a canonical URL for your pages. A canonical tag signals to both search engines and AI crawlers which version of a URL is the official one. With a canonical pointing to your clean URL (e.g., https://www.mystunningsite.com/), AI tools have a clear, consistent reference point and are less likely to surface parameter-based variants in their answers. Learn more about changing the canonical tags for your site's pages. Excluding parameters from Google Analytics If you see a URL with tracking parameters in Google Analytics, you can exclude it by applying filters to your view. We recommend adding a new view and applying the filters there, as filters may change your view's future data. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Site Members: Approving a New Member You can control who becomes a member of your site by using either automatic or manual approval for new sign-ups. Review membership requests, so that only the right people gain access. For example, if you manage an exclusive online community, you can customize the sign-up form to gather specific details from applicants. After reviewing the submissions, you could only approve members that fit your qualifications for membership. This ensures a secure and high-quality member base. Manually approving new site members Manual approval allows you to review and approve membership requests, ensuring that you grant access to your site's content to relevant people. An email notification is sent to new members as soon as you approve the request. Dashboard Go to Site Members in your site's dashboard. Click # pending approval . Click the More Actions icon next to the relevant member. Click Approve member . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Customers & Leads and select Contacts . Tap Pending members . Tap the relevant person. Tap Approve . FAQs Click a question below to learn more about approving a new member. What happens if I block a pending member? Blocking a site member means they can't sign up to your site again in the future, using the same email address. What if I no longer want to a member to access the members area? You need to block the member to prevent them from accessing your members only pages. Deleting a member does not block them from signing up again in the future. How can I track member activity or progress on my site? You can use Wix Analytics to track member activity , such as pages visited, forms submitted, or purchases made. Can I create a members only group? Yes, you can add Wix Groups to your site and restrict your group's access to site members only. This is great for creating a community space where members can interact, share ideas, and collaborate. How do I ensure that members cannot download sensitive documents? Currently, Wix does not offer a feature to prevent PDF downloads. You can use third-party apps to disable the ability to right-click and download files. Consider embedding documents in a viewer that does not allow downloads. Can I assign roles to members automatically? Currently, member roles are assigned manually . It is not possible to automate this process, for example, by filling out a form. If you'd like to use this feature, vote for it here . How do I set up a members only page with unique passwords for each member? You can create members only pages , available exclusively to your logged-in members. Your site members are free to choose their own passwords. How do I create a custom message for members who are denied access? Currently, it is not possible to customize the page that site members see when they try to access a page that they do not have permission to access (e.g. members only pages or private pages). If you'd like to use this feature, vote for it here . Can I automate the process of assigning badges to members? Yes. Create an automation to assign badges to site members using Wix Automations. Can I redirect members to a specific page after they log in? Wix does not currently support redirecting members to a specific page after login. You can add a prominent button in the members area page to guide them to the desired page. How do I notify members about blog posts or updates? You can use Wix Automations to send email notifications to members whenever a new blog post is published. Set up the automation in the dashboard and customize the email template. Can I create a members only area for downloading documents? Yes, you can upload documents to a members only page and restrict access to approved members. Use the Wix File Share app for better document management and sharing. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: SEO for Category Pages Important: This article is about the new version of product categories. If your category creation page doesn't have SEO settings, you have the previous version. Learn more about the previous version of Wix Stores categories. Each category page has its own URL (e.g. www.mysite/category/shirts). This helps search engines understand what you're selling and how your site is organized, making it more SEO friendly. You can further optimize the SEO settings for your store's category pages to help get your store found online. Note: Changes you make to SEO settings do not appear immediately in search results. To help changes appear faster, you can submit your sitemap to Google . Optimizing your title tags, meta descriptions, and URL slugs Category pages, like other site pages, include a title tag, meta description, and URL slug to help search engines and social networks show relevant information. There are default SEO settings that Wix automatically adds to your category pages: Title tag: The category name and site name Meta description: The first approx. 160 characters of the category description URL slug (ending of the category page URL): The category name To edit the category page's SEO settings: Go to Categories in the dashboard. Select the category you want to edit. Click Edit SEO Settings under Marketing & SEO . Edit any of the following: Title tag: Add a title that summarizes what the category is. We recommend giving concise category names (maximum 60 characters) that help potential customers understand the category. Meta description: Add a short description of your category (maximum 156 characters). This description helps users who read the description in search engine results decide if the page is relevant to them. URL Slug: This text is the last part of your page's direct link. You should only change this if it's necessary to reflect the content of your page. We recommend keeping it short and easy to read. Tip: When you change a Category Page URL slug, make sure manually create your own redirect so the previous link redirects to the new one. Click Save . Preventing search engines from indexing the page In most cases, you'll want search engines to index your shop's categories and display them in search results, however, you may want to hide specific ones. For example, if you display a category only on a password-protected page that isn't available to the general public, you may not want it to appear in search engine results. To prevent search engines from indexing the category page: Go to Categories in the dashboard. Click the category you want to edit. Click Edit SEO Settings under Marketing & SEO . Disable the Let search engines index this page toggle. Managing canonical URLs The URL for each category page is automatically generated according to the category name. In addition, you can edit a category's URL slug (see above). The canonical URL is a meta tag that defines the primary URL of a given page. In other words, if there are multiple versions of your page's URL, this meta tag tells search engines which version they should index and show to potential site visitors. Learn more about canonical tags . Wix automatically creates a default canonical URL for all of your pages. You can customize it in the Advanced tab. To edit the category page's canonical URL: Go to Categories in the dashboard. Click the category you want to edit. Click Edit SEO Settings under Marketing & SEO . Click Advanced . Click Additional tags . Click the Edit icon next to canonical . Enter the URL in the text box under Tag value . Click the Checkmark icon . Click Save . To restore the default Canonical URL: Delete all text in the Canonical URL text box then press Enter on your keyboard. Learn more about removing canonical tags . Managing social share settings Optimize the image, titles, and description that appear when people share your category on social media. By default, the category's og:image, og:title and og:description are used for social media. You can edit these settings to meet your needs. To manage the category page's social share settings: Go to Categories in the dashboard. Click the category you want to edit. Click Edit SEO Settings under Marketing & SEO . Click the Social Share tab. Choose which social share settings you want to edit: Category image Hover over the current image and select an option: Edit the existing image: Click the Adjust icon to open the Photo Studio. Edit the image and click Save . Replace the image: Click the Change icon . Select an image and click Add to Page . Title Enter your title in the og:title field. Note: By default, Wix use your page's title tag. Description Enter your description in the og:description field. Note: By default, Wix uses your category's meta description. X settings Set a different image and text for Twitter shares: Click X Settings . Customize the way your page looks on Twitter: Click the Change icon to select a different image. Choose a card size under Select card size . Add a title under x:title . Add a description under x:description . Adding additional meta tags Meta tags are snippets of HTML code that describe your page’s content. While not visible on the page itself, they appear in the code and tell search engines how to display the page in search results. Wix automatically adds all the required meta tags to your categories based on common SEO best practices. Some examples of these are your category's title tag and your category's meta description. You can add your own meta tags if required. Important: You can only use the following tag types: and . You can add up to 10 tags, but can't add a meta tag that Wix already created for you . If you want to add an additional meta tag that is not supported, y ou can use the Custom Code section . You can also add tags to your site's SEO Settings . To add more meta tags to the category page: Go to Categories in the dashboard. Select the category you want to edit. Click Edit SEO Settings under Marketing & SEO . Click the Advanced tab. Click Additional tags . Click + Add New Tag . Enter your tag in HTML format. Click the Apply icon . Click Save . Tip: You can access the URL of an image or any other site file to add it to an additional meta tag. Click Site files below the text box to open your Media Manager and copy the URL. Next steps: Read more about SEO best practices . Learn how to use keywords effectively . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Structuring your site Wix Harmony Editor: Customizing Your Site's Header Your site’s header sets the tone for every page, helping visitors find their way and showing off your personal style. In the Wix Harmony Editor, you can customize everything from backgrounds and borders to scroll effects, so your header looks just right. Customizing your header's background Choose the background that gives your header the right feel – it can be a solid color, an image or even a looping video for extra energy. Fine-tune the settings until your header feels perfectly you. To customize the header background: Go to your editor . Select the header. Click Replace Background on the action bar. Choose the background type by clicking the relevant icon: Color , Gradient , Image or Video . Set up the header background: Color background Choose one of your brand colors or add a new custom color. Gradient background Click the Gradient icon . Choose a gradient type at the top: Linear , Radial , Conic or Fluid . Adjust the gradient using the available options. Image background Click the Add Image icon . (In the Media Manager) Select an image or upload it on the spot. Click Update to confirm. Adjust any of the following settings: Focal point: Drag the blue dot on the image to decide which part of the image is visible. Image opacity: Drag the slider to make the image more or less visible. Blend mode: Choose how the media blends with the layer below it. Color behind image: Select the color that appears behind the background image, if your image opacity is lower than 100%. Accessibility and fitting type: Click the Settings icon to choose your image's fit mode (scale to fill, tile or original size) and write alt text to describe it. Note: If your image does not include important info for screen readers and search engines, enable the Set as decorative toggle instead. Tips: You can always click Replace Image to select a different background image. To remove the image completely, click the Remove icon . Need to touch up your image? Click the Edit icon to access the Wix Photo Studio . Video background Click the Add Video icon . (In the Media Manager) Select a video or upload it on the spot. Click Update to confirm. Adjust any of the following settings: Focal point: Drag the blue dot on the video to decide which part of the video is visible. Video opacity: Drag the slider to make the image more or less visible. Blend mode: Choose how the media blends with the layer below it. Color behind video: Select the color that appears behind the background video, if your video opacity is lower than 100%. Playback and accessibility: Click the Settings icon to adjust the way the video plays (e.g. autoplay, play in a loop, quality, etc). You can also enter an accessible name ( alt text ) to describe the video. Note: If your video does not include important info for screen readers and search engines, enable the Set as decorative toggle instead. (Optional) Preview the video background by clicking the Play icon . Tip: You can always click Replace Video at the top to select a different background video. To remove the video completely, click the Remove icon . Designing your header Once you’ve chosen the perfect background, take your header’s design even further with a few creative touches. Add borders, play with corners, adjust spacing, and layer in shadows to make your header truly stand out. To design your header: Go to your editor . Select the header. Click the All design options icon on the action bar. Choose how to design your header: Borders : Define the borders of your header so it stands out, choosing a color, width and style. Corners : Make the corners of your header more square or round by dragging the slider under Radius. Click the Edit individual corners icon to design each corner separately. Shadow : Apply inner and outer shadow to give your header an interesting 3D effect, setting the position, blurriness, color and more. Spacing : Drag the slider to add space between the header and the edges of the screen. Click the Edit individual sides icon to only add padding to specific sides. Resize your header: Drag the handle to change the header's height. If there's a lot of blank space at the bottom of the header, double-click the handle to remove this space. Adjusting the header behavior Choose whether your header overlaps the next section or stays separate. Overlapping creates a modern, layered effect, while keeping sections apart gives everything a crisp, classic feel. Pick the style that best fits your site’s personality. Then, bring your header to life with a scroll effect that matches the flow of your site. Choose whether your header moves with the page, stays visible for easy access, or disappears and fades out as visitors scroll. Each effect creates a different navigation experience for your visitors. To adjust the header behavior: Go to your editor . Click the header. Click Change Behavior on the action bar. Click the toggle next to Overlap next section : Enabled: The header sits above the next section with a clear separation between them. Disabled: The header floats over the top of the next section, creating a layered look where content appears behind your header. Choose a scroll effect: Move with page: No scroll effect is applied. When visitors scroll down the page, they also scroll away from the header (i.e. the top of the page). Note: This option is disabled when setting the header to overlap with the next section. Stay fixed: The header stays at the top of the page as visitors scroll up and down, giving them easy access to your site's menu. Disappear: When visitors scroll through the page, the header gradually disappears. When visitors start scrolling up, the header appears again. Fade out: The header slowly fades out when your visitors scroll through the page and reappears when they start scrolling back to the top. (Optional) Preview your page to see the effect in action. Hiding your header from a specific page You have the freedom to choose whether your header appears on every page of your site. By default, the header is always visible to help visitors navigate smoothly, but you can easily hide it from specific pages whenever you want. To hide your header from a page: Go to your editor . Open the page where you want to hide the header. Select the header. Click the Layers icon at the bottom left of the editor. Click the More Actions icon next to Header . Select Hide header . Want to show the header again? Go to the relevant page, access the Layers panel and click the Show icon next to Header . FAQs Click a question below to learn more. How does my header look on mobile? We automatically adapt the header for mobile screens. When you add a horizontal or vertical menu to your header on desktop, it automatically becomes a hamburger menu on mobile. This ensures that your visitors are able to see and access your menu from all devices. Some header elements may move into the menu on mobile, so visitors tap the hamburger icon to see them. If you prefer, you can move an element back to the header by right-clicking it and selecting Move to Header . Can I add multiple menus to my header? For your visitors to get the smoothest navigation experience, your header can only show a single menu. If needed, you can always add menus to other sections of your site, including the footer. Choose between your site menu or a custom menu that only shows the links you want. Learn how to add menus This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! 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< Back Managing your business Managing your customers Wix Contacts: Exporting Your Contacts Export your contacts to back up your contact list or to copy contacts to a different platform. You can export up to 50,000 site contacts at once to a CSV file. Choose to export all your contacts or selected contacts or contact groups. You can also export contacts from an external mail provider like Gmail or Outlook before importing the file into your Wix site's contact list. Exporting your contacts from Wix Export contacts from your Wix site contact list. Make sure you are the site owner, as only the site owner can export contacts. To export your contacts: Go to Contacts in your site's dashboard. Click the Import / Export drop-down at the top of the contacts list. Click Export . If you want to export specific contacts, select the checkboxes next to the relevant contact(s) in your contact list before completing Step 2. Choose the contacts to export: Selected Contacts: Exports only the contacts selected from the contact list. By Label: Click the drop-down menu to select a contact group, or select All Contacts . Select the relevant file format: Regular CSV file Google CSV file Outlook CSV file Click Export . Save the file to your computer. Notes about exporting in Google CSV file format: The following Wix Contacts fields are not supported by Google: email subscription status, SMS subscription status, language, and created date. These fields will be imported as Google custom fields. Currently labels are not exported in this format. Google is limited to 5 email, phone, and address per contact so Wix exports the CSV accordingly. Wix can export up to 16 custom fields (per Google's limitation). If there are more than 16 custom fields, the oldest fields are taken first. Exporting contacts from an external mail host You can also export your contacts from external mail hosts like Gmail or Outlook. Once you have exported from the provider, you can import the CSV file to your site's contact list. To export contacts from an external mail host: Choose the relevant external host and follow the instructions on their website: Gmail Gmail allows you to export all contacts at once. You receive a CSV file which you can upload to your Wix contact list. Learn how to export contacts from Gmail . Outlook From Outlook, you can export your entire contact list or specific folders. Learn how to export contacts from Outlook . Other mail hosts If the CSV file format of your email service provider is different to the Gmail or Outlook format (services such as Nimble, Mailchimp), copy the contacts from the exported CSV file to the Wix CSV template. 2. Import the new file to your contact list. FAQs Click a question below to learn more about exporting your contacts. How many contacts can I export at once? You can export up to 50,000 contacts at a time. Can I export only specific contacts? Yes. To export specific contacts, select the checkbox next to the relevant contact(s) in the contact list before clicking Export . What file formats can I export contacts in? You can export your contacts in Regular CSV, Google CSV, or Outlook CSV formats. Once I export contacts from an external mail host, how do I prepare the CSV file to import to Wix? After exporting your contacts from an external mail host, your CSV file should be ready to import to your Wix contacts. There is no need to open or change the file's content. If you want to edit any contact details before importing, please note the following: You can view and edit the CSV file in MS Excel. When importing the CSV file to Wix, make sure that you have at least one piece of contact information for each contact. To import specific contacts from your CSV file (e.g. a specific contact group) delete the contact rows you don't want, save the file and then import the modified file to Wix. You can also delete rows for contact information types you don't want to import. For example, if you don't want to import contacts' home addresses, delete the column from the CSV file before importing. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Hotels Channel Manager Fees Important: This article refers to the original Wix Hotels app. If you are using the new Wix Hotels by HotelRunner, read this article . Learn how to check which version of Wix Hotels you are using . The Wix Hotels Channel Manager lets you sync your hotel room availability and rates with over 150 hotel services, including Booking.com, Expedia, Orbitz and more. Wix works with HotelRunner to provide this integration. The service comes with a 14 day free trial. After the trial period, the service costs $15 a month. If you do not renew the service at the end of the trial period, it is canceled automatically and your channel manager connections are disabled. Note: This is an optional service and is not included in your Premium plan. For information on how to set up the Wix Hotels Channel Manager, click here . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio: About the Partner Program Levels and Benefits Unlock exclusive benefits and elevate your status as a Wix Partner. By earning points through building and upgrading sites or receiving certifications, you can progress through the 4 program levels: Pioneer, Creator, Icon, and Legend. Each level offers increasing rewards and advantages. View the benefits unlocked at each level and the number of points needed in the table below. Ready to become a Wix Partner? Apply now if you're the workspace owner. Click Become a Partner on the top left of your Wix Studio workspace and enter your agency's details to join the program. Levels and benefits Benefit Pioneer 0-900 pts Creator 1000 pts Icon 2000 pts Legend 5000+ pts 10GB Storage ✓ ✓ ✓ ✓ Priority Support ✓ ✓ ✓ ✓ Custom Branding ✓ ✓ ✓ ✓ Selling Studio templates ✓ ✓ ✓ ✓ Partner Badge ✓ ✓ ✓ Wix Marketplace Eligibility ✓ ✓ Access to Partner Success Team ✓ ✓ Revenue Share ✓ ✓ ✓ ✓ Agency Profile ✓ ✓ ✓ ✓ FAQs Click a question below to learn more. Which actions give me points as a partner? You can earn points and level up in the Wix Partner Program by building and upgrading sites for your clients, or receiving Wix Studio certifications. Learn more about earning points in the Wix Partner Program . Can I download my Wix Partner badge? Absolutely, you can download and show the badge wherever you'd like. Hover over the Partner level section on the top left of your Wix Studio workspace and click the Download icon next to your Partner badge. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Orders, Cart & Checkout Displaying an Order Cancellation Button on Your Site As of June 19, 2026, merchants selling in the EU are required to display an order cancellation button on retail sites. To stay in compliance, you need to clearly display a cancellation button that allows customers to submit a request to cancel their order. Important: Check local regulations to make sure your order cancellation button solution is compliant. The information below is provided for general guidance only and does not constitute legal advice. Displaying an order cancellation button You can add an order cancellation option to your site by adding a button that links to a form. Wix Editor Add a page to your site . Add a form to the page . Edit the text to make this an order cancellation request form. Add a button to your site. Edit the button text to something like "Cancel a Contract". Tip: Check local regulations to see if specific text is required. Link the button to the page you created in step 1. Studio Editor Add a page to your site . Add a form to the page . Edit the text to make this an order cancellation request form. Add a button to your site. Edit the button text to something like "Cancel a Contract". Tip: Check local regulations to see if specific text is required. Link the button to the page you created in step 1. Wix Harmony Editor Add a page to your site . Add a form to the page . Edit the form to make this an order cancellation request form. Add a button to your site. Edit the button text to something like "Cancel a Contract". Tip: Check local regulations to see if specific text is required. Link the button to the page you created in step 1. Compliance considerations for merchants When adding an order cancellation button, make sure your solution complies with all relevant local regulations. Two-step cancellation process The cancellation button should open a dedicated cancellation request form where customers can specify which order or contract they want to cancel. The form should collect enough information to identify the order, such as: Customer name Email address Order number Order date (if applicable) After completing the form, customers should confirm their request with a final action, for example, by clicking a Submit cancellation request button. This completes the cancellation request. No login required Customers should be able to submit a cancellation request without creating an account or logging in. Guest customers must have the same ability to submit a cancellation request electronically as registered customers. Immediate electronic confirmation After submitting a cancellation request, customers should immediately receive an electronic confirmation that their request was received. Make sure your chosen solution provides this confirmation where required by local law. High visibility and accessibility Make sure the cancellation button is clearly visible and easy to find throughout the cancellation period. Do not place it somewhere customers need to click through multiple pages, account areas, or complex menus to access it. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Defining your Site's Hierarchy for SEO Improve search engines' and visitors' understanding of the relationship between your site's pages by defining your site's hierarchy. You can define the relationships between your site's main pages. The defined hierarchy is visible through your site's URL paths. Understanding site hierarchy Your site's hierarchy, meaning its structure, helps search engines and AI tools understand how your site is organized, and the relationship between pages. Search engines tend to rank pages higher in search results that are closest in relation to your homepage, so it's important to position your pages correctly within your hierarchy. Defining a hierarchical site structure requires setting up a parent - child relationship between your site's main pages. A parent page is a top-level page with child pages nested under it. Your site's hierarchy is represented through URLs. For example, you could set your parent page to be "About Our Customers" and a child page to be "Customer Stories". The URL for this structure may look like this: www.mydomain.com/about-our-customers/customer-stories . Defining your site's hierarchy You can adjust the relationship and positioning of your site's main pages from SEO Settings in the dashboard, or from the SEO Basics panel in your editor. Begin by selecting the page you want to become a child page, and then choose its parent. To set a page as a parent page: Dashboard Go to SEO & GEO in your site's dashboard. Scroll down to Tools and settings . Click SEO Settings . Click Main Pages . Click the Edit next to the relevant page. Click the Parent page (site hierarchy) drop-down and select a parent page. Wix Editor Go to your editor . Click Pages & Menu on the left side of the editor. Click the More Actions icon next to the relevant page. Click SEO basics . Click the Parent page (site hierarchy) drop-down and select a parent page. Studio Editor Go to your editor . Click Pages on the left side of the editor. Click the More Actions icon next to the relevant page. Click SEO Basics . Click the Parent page (site hierarchy) drop-down and select a parent page. FAQs Click a question below to learn more about defining your site's hierarchy: How many levels of hierarchy can my site have? Google allows a maximum of 5 levels of hierarchy on your site, not including your domain. This means your hierarchical structure cannot exceed the following format: www.mydomain.com/ great-grandparent/grandparent/parent/child/grandchild . Can I define a page hierarchy for pages that are part of Wix Apps? No. It's not possible to define a hierarchy for pages that are part of Wix apps, for example, Product pages, Blog pages or Members Area pages etc. This is because these pages already have their own predefined hierarchical structure in place. Can I change my homepage's position in the site hierarchy? No. Your homepage by default always assumes the highest position in your site's hierarchy. This means you can't position your homepage to be a child of another page. You can, however, set a new homepage , but keep in mind that this will flatten the URL of any child pages assigned to it. For example, a URL for a child page with a parent like www.mydomain.com/parent/child will flatten to www.mydomain.com/child. How do I remove a page as a parent? You can remove a page as a parent by setting the homepage of your site to be the parent instead. For example, a URL for a child page with a parent like www.mydomain.com/parent/child will flatten to www.mydomain.com/child. What happens if I delete a parent page? If you delete a parent page, the URL of any child pages assigned to that parent will flatten. For example, a URL for a child page with a parent like www.mydomain.com/parent/child will flatten to www.mydomain.com/child. Can I define a site hierarchy for my multilingual site? Yes. You can define your multilingual site's hierarchy by setting up parent-child relationships between pages in your site's main language. Keep in mind that it is not possible to set up site hierarchies per individual language. The hierarchy you set for your main language applies to all secondary languages. Will my traffic to my pages be automatically redirected? If you have your own custom domain, traffic will be automatically redirected to both the new URL and its child pages' URLs. If you don't have your own custom domain, you will have to manually create 301 redirects in the URL Redirect Manager for the relevant pages. Does my site hierarchy affect my llms.txt file? A clear, organized hierarchy can help produce a more accurate llms.txt summary. Learn more about your site's llms.txt file. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit