< Back Managing your business Managing your customers Wix Forms: Using the Submissions Board to Visualize Form Responses You can generate visuals from your form responses without leaving the submissions table. The Submissions board sits above your submissions table. Describe what you want to see, select which form fields to use, and AI generates a card showing your data as a chart, KPI numbers, a list, or another format. Note: Cards are generated from the 100 most recent submissions in the Submissions tab. They don’t include submissions in Spam or Trash , and they don’t reflect any filters, search terms, or date ranges applied to your submissions table. Adding a card to your Submissions board Each card is generated from a prompt you write and the form fields you select. While a card is generating, you can't add or edit other cards, so you work on one card at a time. To add a card: Go to Forms & Submissions in your site's dashboard. Click Edit next to the relevant form . Click the Submissions tab at the top of the form builder. Click Add Card . Click the Which form fields you want to include dropdown and select your chosen fields. Enter a description of the visual you have in mind in the Describe the visual you have in mind field. Click Generate . Want AI to decide what to show? Follow steps 1-4 above to select your form fields. Click Surprise me instead of entering a description. Click Generate . Note: A card generated with Surprise me doesn't include charts or KPI numbers. Tip: You can collapse the entire Submissions board by clicking the collapse control above the submissions table. Managing your cards You can change a card's prompt and fields at any time, or remove a card you no longer need. To edit a card: Go to Forms & Submissions in your site's dashboard. Click Edit next to the relevant form. Click the Submissions tab at the top of the form builder. Hover over the card you want to edit. Click the Edit icon . Enter your updates. Click Generate . To delete a card: Go to Forms & Submissions in your site's dashboard. Click Edit next to the relevant form. Click the Submissions tab at the top of the form builder. Hover over the card you want to edit. Click the Delete icon . Click Delete . Click Delete again to confirm. FAQs Click a question below to learn more about the Submissions board. Why don't the numbers on my cards match the numbers in my table? Cards are generated from your 100 most recent submissions only, and they don't reflect any filters, search terms, date range, or tab applied to your submissions table. I just got a new submission. Why isn't it in my chart? Cards don't update automatically when new submissions come in. Reload the page to include new submissions in your cards. Can I get a chart for every field on my form? Not every field type can be charted. Long-answer text fields appear as a list instead of a chart, file uploads and signatures are counted as "has" or "doesn't have," and phone number and email fields aren't typically charted. Can I download, share, or print a card? No. Cards and the Submissions board don't support image or PDF export. To export your submissions data, use the export option on your submissions table. Can I rearrange or resize my cards? No. Cards appear 2 per row, with the most recent card taking the full width of the last row, and can't be reordered or resized. Does duplicating my form copy its Submissions board? No. A duplicated form starts with an empty Submissions board. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Managing your subscriptions Reactivating a Canceled Premium or Studio Site Plan You can reactivate a canceled site plan before the subscription ends by turning the auto renew back on. If the subscription has already ended, you can simply purchase a new plan. To reactivate your Premium or Studio plan: Go to Premium Subscriptions in your Wix account. Click Turn Auto Renew On under the relevant subscription. Note: Site plans canceled during the 14-day money back period are canceled immediately. This means that they cannot be reactivated by turning the auto renew back on. You can go ahead and upgrade the site again to purchase a new plan. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Setting a Weekly or Monthly Rate in Wix Hotels Important: This article refers to the original Wix Hotels app. If you are using the new Wix Hotels by HotelRunner, read this article . Learn how to check which version of Wix Hotels you are using . The weekly rate is the rate a guest pays when booking for 7 nights. The monthly rate is the rate a guest pays when booking for 28 nights. Wix Hotels allows you to set the rate at which you want to charge your an individual unit. To set weekly or monthly rates: Go to your dashboard. Click the Hotels tab. Click the Rooms tab. Click the Edit icon for an existing room or click Create New to add a new one. Scroll down to the Price section. Click More Pricing Options . Enter the weekly and/or monthly price. Click Save . Tip: If a guest books for 8 nights, the rate is calculated as the weekly rate + the daily or weekend rate. If a guest books for 29 nights, the rate is calculated as the monthly rate + the daily or weekend rate. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Blog: Uploading Files in Wix Blog You can make your blog post really stand out by uploading files to compliment your post. Adding images and videos etc. to your blog post helps give your visitors more context around the post. For example, adding a video tutorial to your site to demonstrate the use of a new product, or adding an image that sets the scene for your visitors, will help attract more visitors to your blog and keep them engaged in your content. To upload files in Wix Blog: Go to the Blog tab on your site's dashboard. Click Create New Post or Edit to edit an existing post. Create or edit the post to include the relevant information. Click the Add icon to reveal the post toolbar. Click Add File icon . Select the file you wish to upload. When you're ready click Publish . File Types and Limitations Take note of the following limitations when uploading files to your blog post. Upload limit: You can upload an unlimited number of files to a blog post, however, the maximum size for each file is 500 MB. Supported File Types: You can upload any of the following file types: .bmp, .gif, .ico, .jpeg, .jpg, .png, .svg, .tif, .tiff, .webp, .avi, .mpeg, .ogv, .ts, .webm, .3gp, .3g2, .aac, .mid, .midi, .oga, .opus, .wav, .weba, .3gp, 3g2 .css, .csv, .html, .html, .ics, .js, .mjs, .txt, .xml, .json, .azw, .azw3, .kfx, .bz2, .doc, .epub, .odp, .ods, .odt, .pdf, .zip, .7z, .ppt, .pptx, .tar, .xls and .xlsx Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Running campaigns and paid ads Google Ads with Wix: Troubleshooting Campaign Issues Was your Google Ads with Wix campaign disapproved after you sent it to Google for review? Or does something look wrong after it went live? You can usually identify the issue from the message in your dashboard or from how the ad appears on Google. Check the relevant section below to find a solution for the issue you're seeing. Preventing campaign disapproval If Google disapproves your campaign or you want to reduce the chances of disapproval, check the relevant section below. Troubleshooting disapproved campaigns After creating campaign content including headlines, descriptions and keywords, you send your campaign to Google for review. If Google finds issues with your campaign, your campaign is marked as disapproved. A 'Disapproved' label and the reason for the disapproval then appears next to your campaign in your Google Ads dashboard. Once you fix the issue, you can resubmit your campaign for review. Click an issue to learn what it means and how to fix it. Content not compliant with Google Ads policies Google doesn't allow ads for the following items: Counterfeit goods Dangerous or derogatory content Adult content Explosives and weapons Tobacco and recreational drugs Misleading and deceptive practices If your Google Ads with Wix campaign was disapproved, make sure you are following Google Ads policies . Trademarks Your campaign may be disapproved because it's in violation of trademarks. Google abides by local trademark laws and requires that all Google Ads campaigns don't infringe on third-party trademarks . The policies apply to text ads appearing on Google Search and are enforced when a trademark owner submits a valid complaint. Punctuation, capitalization, symbols Punctuation and symbols The following is not allowed: Punctuation or symbols that aren't used correctly or for their intended purpose (e.g. exclamation marks in the ad headline, repeated punctuation not used for its true meaning). Invalid or unsupported characters (e.g. Emojis). Capitalization The following is not allowed: Capitalization that's not used correctly or for its intended purpose (e.g. Excessive use of capitalization, such as FLOWERS). Style and spelling The following is not allowed: Ads or assets that don't use commonly accepted spelling or grammar. Ads or assets that are incomprehensible or don't make sense. Ads or assets that exceed character limits for double-width character languages. Ads or assets that are inconsistent with the clear and informational presentation style of the Google Search results. Destination mismatch Destination mismatch are ads that don't accurately reflect where the user is being directed, such as: A domain or domain asset in the display URL that doesn't match the final URL or mobile URL. Failing to use a subdomain to clearly identify a site from all other sites hosted on that domain. Redirects from the final URL that takes someone to a different domain. Tracking templates that don't lead to the same content as the final URL. Learn more about destination mismatch in Google Ads policies . Troubleshooting destination mismatch: Review your URLs: The website or app in your ad (display URL) needs to accurately show which website or app people will be taken to when clicking your ad. This policy also applies to: Keyword URLs Tracking Tracking templates Proxy display URLs Edit your URLs so they comply with the policies. Destination not working These are destinations that don't function properly or have been incorrectly set up, such as: A site that returns an HTTP client or server error code. A site that returns an authentication error. A site that doesn't work on common browsers and devices. Check your destination URL to ensure it's working and update the working URL as needed (try the troubleshooting steps below). If your main domain is not working, check with your domain provider and resolve any issues with the domain first. Troubleshooting destination not working: If you've received this error, try the following: Check the URL you've entered. Fix the ad's destination. Submit your campaign for review. Learn more about how to troubleshoot destination not working . 'Your Site is Unavailable' If you receive the error 'Your Site is Unavailable', there may be an issue with your domain connection. Check your domain connection with the Wix Domain Assistant to ensure your domain is properly connected to Wix. Malicious software If you receive a message about potential malicious software: Follow the steps in this article to verify your site with Google Search Console . Go back to your ad campaign and edit it. Send your campaign for review again. Circumventing systems If you receive this error message, Google Ads has suspended your account for violating the Circumventing Systems policy . If your ad is suspended for 'Circumventing systems': Google uses automated systems to suspend accounts they believe violate its Unacceptable Business Practices or Circumventing Systems policies. Google doesn't disclose to Wix which specific site elements or setups triggered the suspension. Note: Wix can't appeal the suspension on your behalf or override Google's determination, because these decisions are made entirely by Google. Healthcare & medicines Google allows pharmaceutical manufacturers to advertise in select countries only. Learn more about Google's healthcare & medicine ad policy . Inappropriate content If you receive this error message, Google Ads has suspended your account for violating its Inappropriate Content Policy . Restricted drug terms If you receive this error message, you could be using restricted keywords in your advertising, website, and content. Campaigns are usually disapproved that contain any terms from this non-exhaustive list of prescription drugs or active ingredients monitored by Google Ads policy. The most common include 'botox' and 'hyaluronic acid.' Note: Google allows keywords containing prescription drug terms only in select countries. Learn more about restricted drug terms . Note: Some ads may be disapproved because Google must approve them via an authorization form. Wix can't submit certain forms to Google on behalf of users. Tips to prevent ad campaign disapproval Before you submit a campaign for review, make sure: Your ad content and landing pages comply with Google Ads policies . Your headlines and descriptions follow Google’s Editorial Requirements . Your destination URL works properly and matches the URL shown in the ad. Learn more about Google’s Destination Requirements . Your domain is connected and accessible. If your domain is experiencing connectivity issues, try our Wix Domain Assistant . Troubleshooting live campaign issues If you're experiencing issues or have questions about your live ad campaign, see our solutions below. Note: It can take around 14 days for a Google Ads campaign to fully optimize. Avoid making any changes to your campaign for at least 14 days to allow the campaign to make adjustments and perform. Click an issue below to find out how to resolve it. I can't see my live ad If you can't see your live ad, it could be for the following reasons: You're searching for your own ad on Google: If you repeatedly search for your own ad using Google Search but don't click on it, you may stop seeing the ad. Google's system can detect the IP address of your computer and stops showing you ads it thinks you aren't interested in. You've reached your average daily budget: Google Ads displays your ads as often as possible while staying within your average daily budget. When your daily budget is reached, your ads typically stop showing for that day. Your ad's delivery settings: Your ad's delivery settings determine the average pace that your ads are shown on a given day. If you've set your campaign to standard delivery and you have a lower budget, your ad won't show up in every Google Search in order to achieve a steady delivery throughout the day. Also, if you've set your campaign to an accelerated delivery and look for the ad too late in the day, you may not see it. My ad text appears differently when it shows up on Google When you create ad text, Google tests combinations of headlines and descriptions in any order to optimize your ad. To help attract more customers, Google can also pull content from your site page's SEO settings and business information and use it to test alternate ads. This content can include your business name, address, or your page's title tag or meta description. Learn more about how Google chooses ad text for campaigns . Make sure you've updated your page's SEO settings such as the URL slug, title tag and meta description with the most up-to-date content in case Google uses it to test additional ads. To update your page's SEO settings: Click Pages & Menu on the left side of the editor. Click the More Actions icon next to the relevant site page. Click SEO Basics . Make any changes to your page's URL slug, title tag and meta description. Learn more about writing title tags and meta descriptions for your page . Note : The changes save automatically. The URL below my ad text links to a site page I don't want to show In order to increase the performance of your ads, Google looks for pages on your site that may be of interest to potential customers (e.g. promotions, coupons, testimonials). Google can then generate an automatic site link, or the URL that appears below your ad text, using any of your published site pages. Learn more about automatic site links . If you don't want Google to display a specific site page below your ad, you need to hide that page from search engines in the page's SEO settings. To hide a site page from search engines: Click Pages & Menu on the left side of the editor. Click the More Actions icon next to the relevant site page. Click SEO Basics . Scroll down and disable the Let search engines index this page toggle to hide this page from Google Search. Why doesn't my live ad show a 'Call' button? A 'call' button may not be shown in every impression of your ad. Similar to other ad assets, Google runs an algorithm to determine whether or not to show the call button in combination with other assets (e.g. image) next to it. This is based on historical performance of the assets and other factors Google tracks and decides on. Google tests different variations of your ad, and it's normal for a subset of the total ad impressions to appear without all assets included (e.g. the call button). Learn more about bid adjustments . Why is my average daily budget higher or lower than what I set? At the top of the main campaigns page, you might see that your advertising costs each day are a little higher or lower than what you set for your average daily budget. If you do, don’t worry: over the month-long billing cycle, you won’t be charged more than your average daily budget would’ve allowed for over 30.4 days. It's calculated as 30.4 because that is the average number of days in a month (365 days in a year / 12 months = 30.417). Google multiplies your average daily budget by this number. That's how we know what your budget should be over the course of a month. Learn more about managing your budget and monthly subscription . Why is my campaign spending more than my daily allocated budget? Google allows up to 2 times the clicks in a day than your average daily budget allows for campaigns that aren’t paying for conversions. This is called overdelivery. And it’s a good thing: if Google ends up showing your ad too much — to the point where you accrue more costs than your average daily budget allows over a billing cycle — then Google gives you credit for those extra costs. Example: Let’s say you set your budget at $5 a day and your billing cycle is 30 days. Over the course of the month, you notice that your charges vary. Some days you’re charged $2 and on others you’re charged $10. At the end of the month, your charges won’t exceed $152 (that’s 30.4 multiplied by your $5 budget, as explained above). Even though your campaign costs varied (tipping above and falling below your $5 budget from day to day), at the end of the month you'll still be charged for the amount you budgeted. Why does Wix Analytics show my ad appearing outside my targeted locations? Your ad is shown strictly in campaign targeted locations. If you see ad clicks from outside your targeted locations, it could be due to the following: The link in your ad was shared. A discrepancy between Wix Analytics reports and Google. Google and Wix Analytics attribute user location differently. Google has more data on your audience, so it's able to show more accurate location data. Wondering where your live ad appears? Your campaign can appear in Google search, YouTube or a Google partner website (AKA Google Display Network). Note: Showing ads on Google partner websites is helpful because it puts your ads in front of people before they start searching for what you offer. Reach potential customers while they are doing unrelated activities online (e.g. browsing their favorite websites, showing a friend a video, or using apps on mobile devices). This can be key to your overall advertising strategy. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Photo Albums: Deleting Photo Albums You can delete a photo album at any time if you no longer need it. It's also possible to remove the Photo Albums app entirely from your site. Note: When you delete an album, its images remain within your Photo Albums Media Manager (in case you'd like to add them to alternative albums). To free up storage space, access your Photo Albums Media Manager to delete photos you don't need. Deleting a photo album You may no longer wish to display a photo album on your site. Perhaps the photos are old or outdated or you want to make room for more relevant albums. You can delete a photo album at any time from your dashboard. Note: There is no way to recover a deleted album. If you delete an album in error, you'll have to re-upload your images to a new album. To delete a photo album: Go to Photo Albums in your site's dashboard. Click the More Actions icon next to the relevant album. Select Delete . Click Delete Album . Removing the Photo Albums app from your site If you no longer wish to display any photos or albums, you can delete the Photo Albums app entirely from your site. Your Photo Albums will still be available for you to manage and edit in your site's dashboard. Wix Editor Go to your editor. Go to the Photo Albums page. Click Pages and Menu on the left side of the editor. Click Photo Albums . Click the More Actions icon next to the Photo Albums page. Click Delete . Click Delete to confirm. Studio Editor Go to your editor. Click Pages on the left side of the editor. Click the More Actions icon next to the Photo Albums page. Click Delete . Click Delete to confirm. Deleting media to free up storage Deleting an album will remove the album from your site but its media will remain in the Photo Albums Media Manager until deleted. To delete album media you don't need and free up storage space, it's necessary to delete it within your Photo Albums Media Manager and then delete it again in Trash within your Photo Albums Media Manager. To delete media in your Photo Albums Media Manager: Go to Photo Albums in your site's dashboard. Click Edit on the relevant album. Hover over the relevant gallery and click Manage Media . Click the Import Photos icon at the top right. The album's Media Manager will open and you'll see all of the app's media. Select and delete the files you don't need. Access the Trash folder and delete the same files again. Download or delete Photo Albums files in bulk: You can do this by going to the Manage Storage page in your site's dashboard. If you use the Location filter to show Wix Photo Albums, make sure to select the right option to locate the relevant files: Old Photo A lbums: Includes media uploaded to Photo Albums prior to 2020. Photo Albums/Art Store: Includes media uploaded to Photo Albums or Art Store. FAQs Click a question below to learn more about deleting Photo Albums from your site. Can I re-add the app after I deleted it? No, as of April 2024, it is no longer possible to add the Wix Photo Albums app to your site. Once you delete it from your site, you cannot re-add it later. Tip: If you want to sell digital prints, we recommend adding Wix Stores . If you want to display your images, add a Wix Pro Gallery to your site. Are my photos saved if I delete the app and then re-add it? Yes, re-adding the app will restore the Photo Albums page along with any albums and media items you previously created. However, if you delete an album from the app, it is permanently removed along with all the album's items. I want to be able to access my Photo Albums, but hide them from visitors to my site. Is this possible? Yes, if you do not want to show the default Photo Albums page on your site, you can hide it from your site's menu . All existing albums are visible in your dashboard. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back AI tools Using AI agents AI Custom Agent: Managing Your AI Custom Agent Important: Starting September 2026, the AI Custom Agent is no longer available on new accounts. If you already have the AI Custom Agent set up on your site, you can continue using it as usual. To build a team of AI agents that handle tasks and help run your business, try using Symphony by Wix . Manage your AI Custom Agent's tasks from a centralized dashboard. The AI Custom Agent dashboard gives you a complete overview of everything your agent is doing, with tools to manage your tasks, settings, and notifications. Managing your tasks Check which tasks need attention and stay on top of what your agent is doing at a glance. Review and approve the agent's actions, make any changes necessary to existing tasks, and more, to keep your processes up to date as your business needs evolve. On the dashboard, you can view the following information for each task: Status: Shows whether the task is active, inactive, or a draft: Active: The task is running as expected. Inactive: The task deactivates if you do not approve or reject agent actions within 3 days, or if the task runs 5 times in a row without your response. Draft: The task appears as a draft when you create it and save without activating it. Runs to approve: The number of task runs waiting for your review and approval. For example, you may have several runs pending, each for a separate email the agent wants to send to a customer. Trigger: What makes the agent run the task. You can change the trigger from the task's settings . Last run: The last time the agent ran the task. To manage your tasks: Dashboard Go to Custom Agent in your site's dashboard. Go to the Tasks section. Choose what you want to do: Review pending approvals Review and approve or reject a task action that's waiting for your review, such as sending an email to a customer or applying a discount. Click the More Actions icon next to the relevant task and select View pending approvals . Hover over the task and click View Details . Choose what to do: Approve: Click the dropdown to choose how to approve the agent's proposed action: Approve once: Approve for this task run only. Approve always: Approve for all runs from this task. (If applicable) Approve always for: Approve for all tasks from this email address. Note: This option only appears if a 'send an email' action is included in your task. Reject: Reject the agent's proposed action. Review & Edit: Make changes to the task action before you approve it. For example, if the agent creates a coupon for 15% off, you can edit the value before approving the action. Edit a task Update a task's settings, such as the task name, instructions, or trigger. You can also run a test to check how the agent will carry out the task. Hover over the relevant task and click Edit . Learn more about creating and testing tasks . View a task's activity Track every run of your task and see its current status. Click the More Actions icon next to the relevant task and select View activity . Duplicate a task Copy an existing task to speed up creating new, similar workflows. Click the More Actions icon next to the relevant task and select Duplicate . Make changes to the newly duplicated task. Make sure to update the Task name . Click Save . Delete a task Remove tasks you no longer need. Click the More Actions icon next to the relevant task and click Delete . Click Delete Task to confirm. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Scroll down and tap AI Custom Agent . Tip: If you use more than one agent, first tap the AI Agents drop-down. Choose what you want to do: Review pending approvals Review and approve or reject a task action that's waiting for your review, such as sending an email to a customer or applying a discount. Tap the Pending approvals tab. Select a task. Choose what to do: Approve: Approve the agent's proposed action. Reject: Reject the agent's proposed action. Note: To make changes to the task action, go to the task on your desktop. View a task's activity Track every run of your task and see its current status. Tap the drop-down at the top and select Task name to view each task's activity. Tip: Find the information you need by tapping Filter and add filters like status, task name, trigger name, and more. Note: To edit, duplicate, or delete a task, head over to the dashboard on your desktop computer. Viewing your activity See a full record of every task executed, including their current status and detailed run information. Your task runs indicate each time a task is carried out. For each task run you can see the following information: Status: The status of the run (e.g. in progress, completed, failed). Tip: Check the FAQ section to learn what each status indicates. Trigger: The automation trigger that causes the task to run. Last update: The last time the agent ran the task. To view your activity: Dashboard Go to Custom Agent in your site's dashboard. Click View Activity in the Performance section. Choose what you want to do: Filter the task runs: Filter the Activity page to only see information you need. You can filter the task runs by Status , Task , Time , Trigger , and Run type . View a task run's details: View details such as the agent's steps, request data and result data, and task summary. If you have a task that's pending approval, you can review and approve it from here. Hover over the relevant task run and click View Details . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Scroll down and tap AI Custom Agent . Tip: If you use more than one agent, first tap the AI Agents drop-down. Choose what you want to do: Filter the task runs: Filter the runs to only see information you need. You can filter the task runs by Status , Task , Time , Trigger , and Run type . View a task run's details: Select a task run to view details such as the agent's steps, request data and result data, and task summary. If you have a task that's pending approval, you can review and approve it from here. Managing your notifications Stay up to date on your agent’s activities by customizing your notification preferences. To manage your notifications: Dashboard Go to Custom Agent in your site's dashboard. Click the More Actions icon at the top. Select Edit notification settings . Click the toggle next to the relevant notification type to turn them on or off: Mobile push notifications: Get updates through the Wix app. Dashboard notifications: Get updates in your site's notification feed. Wix app Go to your site in the Wix app. Tap the Notifications icon at the top. Tap the More Actions icon . Tap Manage notifications . Tap the toggle next to Task approval is needed to enable or disable the notification. Enabled: You will receive a push notification when a task is pending your approval. Disabled: You will not receive a push notification when a task is pending your approval. (When disabling the notification) Select how long you want to disable notifications for (8 hours, 1 week, 1 month, 1 year, or permanently). Note: You may need to first tap the Allow All Push Notifications toggle to enable or disable notifications. If you cannot tap the toggle, you need to first enable Wix app notifications in your mobile device settings . Managing your integrations Integrations let your agent connect to different external platforms and tools so it can proactively perform tasks on your behalf. When you create a task or an automation, you can decide which of the available integrations the agent can use for that specific task. From the Integrations page, you can connect, re-authenticate, or remove accounts. Learn how to manage integrations. FAQs Click a question below to learn more about managing the AI Custom Agent. What does each task status on the Activity page mean? See below the definition for each status: In progress: The task execution is in progress. Behind the scenes, the agent is planning, researching, reading API docs, analyzing data, etc. Pending approval: One of the task steps needs your approval for the agent to proceed. For example, it needs your approval to send an email or create a coupon. You can review and edit this information before approving. Completed: The agent completed the task. You can review the task summary and decide if it was implemented as you expected. If it was not, we recommend improving the task instructions or provide feedback (click Give feedback on the task's details). Failed: The agent could not perform the task. This can happen in two cases: You did not respond to a task that was pending your approval for more than 30 days. There was a technical issue when the agent tried to run the task. To learn more about why your task failed, check the failure message you received. Sometimes the issue is temporary, so you can try running the task again. Rejected: This status appears when you reject a task action that requires your approval. This prevents the task from running. Canceled: You stopped the task while it was in progress. Why do I see failed steps in a task, but the task has been completed? Sometimes, the agent tries a few different ways to complete certain steps in your task. If one attempt doesn’t work, it may try again or find another method to get the job done. This means you might see some steps marked as failed, but your overall task can still be successful. Check the task summary and results to make sure everything turned out as you wanted. How do I change a task's automation setting from 'Inactive' to 'Active'? This requires you to edit the task's settings: Hover over the relevant task and click Edit . Enable the toggle for the trigger. Click Save . Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Customizing Your Service Pages The Wix Bookings service page is the place to showcase each of your services. There, you can provide clients with everything they need to know before booking. Service pages appear in your editor automatically using the information you provide when creating your services. Your clients can access a service page by clicking the image, service name, or read more link of a service. Video tutorial Watch this video tutorial or scroll down to read the full article. Customizing your service page display Choose how your service page appears by deciding which information you want to show. Customize the layout and order of up to 8 different information sections, including the option to display or hide the header or sidebar. If you use a sidebar, select the details you want to highlight there. Those details won’t appear in the main body of the page. Wix Editor Go to your editor . Go to your Service Page: Click Pages & Menu on the left side of the editor. Click Bookings Pages . Click the Service Page . Click the service page element on your page. Click Settings . Click the Display tab. Choose what you want to edit: Header: Enable the Show header toggle to show the header, then select the checkboxes next to the elements you want to display on the service page header. Body: Drag and drop the sections into your preferred order using the blue grids on the left. Click the Next icon on each section to hide or customize it. Available options vary depending on the section you choose to edit. Tip : The Hidden icon indicates that an element is hidden. Sidebar: Enable the Sidebar toggle and select what you want to display. For example, your business contact details or your cancellation policy. Studio Editor Go to your editor . Go to your Service Page: Click Pages on the left side of the editor. Click the Service Page under Bookings Pages . Click the service page element on your page. Click Settings . Click the Display tab. Choose what you want to edit: Header: Enable the Show header toggle to show the header, then select the checkboxes next to the elements you want to display on the service page header. Body: Drag and drop the sections into your preferred order using the blue grids on the left. Click the Next icon on each section to hide or customize it. Available options vary depending on the section you choose to edit. Tip : The Hidden icon indicates that an element is hidden. Sidebar: Enable the Sidebar toggle and select what you want to display. For example, your business contact details or your cancellation policy. Wix Harmony Editor Go to your editor . Go to your Service Page: Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select Service Page under Bookings Pages . Tip: Jump to the page you need by clicking the dropdown next to Site Pages and selecting Bookings Pages . Click the service page element on your page. Depending on the area you want to adjust, follow the steps: Header Click the Display Elements icon on the action bar. Select the checkbox next to Header to show it on the page, then select the checkboxes next to the elements you want to display on the header (image, title, etc). Tip: You can also show or hide elements from the page's Body in this panel. To reorder the elements or customize them, go to the Display tab in the Settings panel. Body and Sidebar Click the Settings icon on the action bar. Click the Display tab. Choose what to do next: Body: Drag and drop the sections into your preferred order using the blue grids on the left. Click the Next icon on each section to hide or customize it (available options vary depending on the section you're editing). Tip: The Hidden icon indicates that an element is hidden. Sidebar: Enable the Sidebar toggle and select what you want to display. For example, your business contact details or your cancellation policy. Note: Click the Manage tab to edit the specific information on the service page from your site's dashboard: To edit the service title, subtitle, and description go to the Booking Services . To change your cancellation policy , edit it in the Bookings Settings tab. To change your contact details , go to the Business Info tab. Managing your service page layout Personalize the layout of your service page and help clients find exactly what they need. Use the layout options to control the look and spacing of the header, body, and sidebar for a balanced, professional design. Wix Editor Go to your editor . Go to your Service Page: Click Pages & Menu on the left side of the editor. Click Bookings Pages . Click the Service Page . Click the service page element on your page. Click Settings . Click Layout . Choose what you want to customize. You can always click Reset to original settings at the bottom of each section if you want to start over: Header: Adjust the header height, align elements left, right, or center, set side padding, and customize image cropping. Body: Adjust spacing, padding, column layout, and alignment. Set service details box padding and alignment, and select gallery display and thumbnail size. Sidebar: Choose whether the sidebar appears on the left or right, set its alignment, and adjust proportions, side padding, and spacing between the body and sidebar. Studio Editor Go to your editor . Go to your Service Page: Click Pages on the left side of the editor. Click the Service Page under Bookings Pages . Click the service page element on your page. Click Settings . Click Layout . Choose what you want to customize. You can always click Reset to original settings at the bottom of each section if you want to start over: Header: Adjust the header height, align elements left, right, or center, set side padding, and customize image cropping. Body: Adjust spacing, padding, column layout, and alignment. Set service details box padding and alignment, and select gallery display and thumbnail size. Sidebar: Choose whether the sidebar appears on the left or right, set its alignment, and adjust proportions, side padding, and spacing between the body and sidebar. Wix Harmony Editor Go to your editor . Go to your Service Page: Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select Service Page under Bookings Pages . Tip: Jump to the page you need by clicking the dropdown next to Site Pages and selecting Bookings Pages . Click the service page element on your page. Click the Settings icon on the action bar. Click Layout . Choose what you want to customize. You can always click Reset to original settings at the bottom of each section if you want to start over: Header: Adjust the header height, align elements left, right, or center, set side padding, and customize image cropping. Body: Adjust spacing, padding, column layout, and alignment. Set service details box padding and alignment, and select gallery display and thumbnail size. Sidebar: Choose whether the sidebar appears on the left or right, set its alignment, and adjust proportions, side padding, and spacing between the body and sidebar. Designing your service page You can customize the design of the service page to better suit your brand and business. Edit the header, body and sidebar to make the information you display clear. You can also add elements such as a service details box, a schedule or a gallery so clients know exactly what to expect from your services. Wix Editor Go to your editor . Go to your Service page: Click Pages & Menu on the left side of the editor. Click Bookings Pages . Click the Service Page . Click the service page element on your page. Click Settings . Click the Design tab. Choose what you want to customize: Header: Customize the color and opacity of the service page Header background and Service Title. You can also adjust the font and background color and opacity of the header button. Body: Customize the color and opacity of the service page body background, text, and buttons using the available options. Sidebar: Customize the color and opacity of the service page sidebar background, text, and buttons using the available options. Service Details box: Adjust the design of the details box, including the font, color, background and border using the available options. Schedule: Customize the design of the schedule, including the background color, opacity, borders and dividers using the available options. You can also customize the color and the font of the text that appears in the schedule. Note: The schedule for upcoming courses is only displayed 7 days before they begin. Gallery: Adjust the corner radius, border width, color and opacity using the available options. Studio Editor Go to your editor . Go to your Service page: Click Pages on the left side of the editor. Click the Service page under Bookings Pages . Click the service page element on your page. Click Settings Click the Design tab. Choose what you want to customize: Header: Customize the color and opacity of the service page Header background and Service Title. You can also adjust the font and background color and opacity of the header button using the available options. Body: Customize the color and opacity of the service page body background, text, and buttons using the available options. Sidebar: Customize the color and opacity of the service page sidebar background, text, and buttons using the available options. Service Details box: Adjust the design of the details box, including the font, color, background and border using the available options. Schedule: Customize the design of the schedule, including the background color, opacity, borders and dividers using the available options. You can also customize the color and the font of the text that appears in the schedule. Note: The schedule for upcoming courses is only displayed 7 days before they begin. Gallery: Adjust the corner radius, border width, color and opacity using the available options. Wix Harmony Editor Go to your editor . Go to your Service Page: Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select Service Page under Bookings Pages . Tip: Jump to the page you need by clicking the dropdown next to Site Pages and selecting Bookings Pages . Click the service page element on your page. Click the Settings icon on the action bar. Click Design . Choose what you want to customize: Header: Customize the color and opacity of the header background and service title. You can also adjust the font, background color and opacity of the button that appears on the header. Body: Customize the color and opacity of the page's body background, text, and buttons. Sidebar: Customize the color and opacity of the sidebar background, text, and buttons. Service Details box: Adjust the design of the details box, including the font, color, background and border. Schedule: Customize the design of the schedule, including the background color, opacity, borders and dividers. You can also customize the color and the font of the text that appears in the schedule. Note: The schedule for upcoming courses is only displayed 7 days before they begin. Gallery: Adjust the corner radius, border width, color and opacity. Editing the text on your service page Customize the text on your service page to fit your brand's tone and voice. This is useful if you and your staff have specific ways of describing your services and availability. You can customize the text for the bookings buttons, booking requests, course availability, and more. Wix Editor Go to your editor . Go to your Service Page: Click Pages & Menu on the left side of the editor. Click Bookings Pages . Click the Service Page . Click the Service Page element on your page. Click Settings . Click the Text tab. Click to edit the text on any of the available options, including your call-to-action or 'Book Now' button. Studio Editor Go to your editor . Go to your Service Page: Click Pages on the left side of the editor. Click the Service Page under Bookings Pages . Click the Service Page element on your page. Click Settings . Click the Text tab. Click to edit the text on any of the available options, including your call-to-action or 'Book Now' button. Wix Harmony Editor Go to your editor . Go to your Service Page: Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select Service Page under Bookings Pages . Tip: Jump to the page you need by clicking the dropdown next to Site Pages and selecting Bookings Pages . Click the service page element on your page. Click Edit Text on the action bar. Select an option under Choose an element to edit its text : Body , Service Schedule or Book Button . Edit the text on any of the available options. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Structuring your site Wix Harmony Editor: Using Hamburger Menus Hamburger menus offer a clean, space-efficient solution that only appears when visitors click the menu icon. You have full control over the design elements of the hamburger menu, allowing you to tailor it to your specific branding and style. Adding a hamburger menu There are 2 easy ways to add a hamburger menu to your site. You can add a brand new hamburger menu from the Add Elements panel, or quickly switch an existing menu to the hamburger style right from the action bar. To add a hamburger menu: Go to your editor . Choose what to do next: Add a new hamburger menu Click + Add at the top left of the editor. Select Elements . Click the Menu & Search icon on the left. Select the Hamburger Menu tab. Drag and drop the relevant menu to the desired location on the page. Change the existing layout to hamburger Click the relevant menu. Click Change Layout on the action bar. Select Hamburger menu under Menu . Did you know? When you add a horizontal or vertical menu to your header on desktop, it automatically becomes a hamburger menu on mobile. This ensures that your visitors are able to access your menu from all devices. Customizing the button that opens the menu Your hamburger menu button is a key part of your site’s navigation, and you can easily make it match your style. Adjust the icon and text to say exactly what you want, then fine-tune the design details—down to the colors, spacing, and animation. To customize the 'Open' button: Go to your editor . Click the hamburger menu icon. Choose how to customize the button: Replace the icon Click Customize Menu Icon on the action bar. Choose if your icon is Static or Animated . Tip: You can click Create New Animated Icon to create one of your own, using a start and an end icon. Click the Replace icon under Choose an icon . Select a new icon from the Media Manager and click Update . (For animated icons) Set the duration of the animation. Set up the button's text Click the Settings icon on the action bar. Choose what to do next: Enter text to appear next to the icon on the button (e.g. 'Menu', 'Open'). Replace the icon that visitors click to open the menu. Add an accessible name (alt text) that describes the icon to search engines and screen readers. Design the button Click the All design options icon on the action bar. Select the relevant part of the button under Choose what to design: Open Button: Design the button as a whole – the fill color, border, corners, shadow, spacing, alignment and more. Text: Control the design and formatting of the text that appears next to the icon on the hamburger menu button. Animated Icon: Change the color, size and rotation angle of the icon. Customizing the hamburger menu's container When visitors click your hamburger menu icon, your site menu opens in a spacious container with an overlay, making the menu easy to read. There's plenty of room to personalize — adjust the container, menu and overlay colors, and add more elements like your logo or a social bar. To customize the hamburger menu's container: Go to your editor . Access the container: Click the hamburger menu icon. Click the Regular Mode dropdown and select Hamburger Menu . Choose what to do next: Design the container Customize the container that houses your menu. Change the background color, add borders, re-position the menu, and much more. Click the All design options icon on the action bar. Verify that Hamburger menu is selected under Choose what to design . Design the container: Fill colors : Change the background color of the container and the overlay color, choosing one of your brand colors or a custom color. Tip: The overlay is a semi-transparent layer that blurs out the page and lets visitors focus on the menu. Border : Define the borders of your the container so it stands out, choosing a color, width and style. Click the Edit individual borders icon to design each side of the border. Corners : Make the corners of the container more square or round by dragging the slider under Radius . Click the Edit individual corners icon to design each corner separately. Shadow : Apply inner and outer shadow to give the container an interesting 3D effect, setting the position, blurriness, color and more. Spacing : Add breathing room to your content by adding padding around the container. Layout : Decide where everything should be positioned – the close button, the menu within the container, and the container in relation to the page. You choose how much space the container takes up (e.g. third of page, half page, etc.) Manage and design the menu Click the menu. Choose what to do next: Manage the menu items: Click Manage Menu on the action bar and add, reorder or remove menu items. Design the menu: Click the All design options icon on the action bar. Choose what you want to design – the menu items (e.g. font, text color, spacing) or the menu bar (e.g. background color, item width, space between menu items). Add elements to the container Drag elements from the Add Elements panel onto the container. For example, you can show your logo, a social bar, info about a recent promotion or anything that comes to mind. Done editing? Click Done next to Editing: Hamburger menu on the floating bar to go back to your page. Customizing the button that closes the menu Personalize the button that visitors click to close the hamburger menu. Replace the icon, add helpful text (e.g. 'Exit') and design it as you wish. To customize the 'Close' button: Go to your editor . Access the 'Close' button: Select the hamburger menu icon. Click the Regular Mode dropdown and select Hamburger Menu . Click the 'Close' button. Choose what to do next from the action bar: Add text to the icon Click Edit Text on the action bar. Enter the text you want to appear next to the icon (e.g. 'Exit', 'Close'). Customize the icon Click Customize Icon on the action bar. Choose if your icon is Static or Animated . Tip: You can click Create New Animated Icon to create one of your own, using a start and an end icon. Click the Replace icon under Choose an icon . Select a new icon from the Media Manager and click Update . (For animated icons) Set the duration of the animation. Design the 'Close' button Click the All design options icon on the action bar. Select the relevant part of the element under Choose what to design : Close Button: Design the button as a whole – the fill color, border, corners, shadow, spacing, alignment and more. If your button includes both icon and text, you can also decide on their positioning. Icon: Change the size, color and angle of the icon. Text: Design the text that appears next to the icon. Change the font, formatting, alignment, character spacing and more. Done editing? Click Done next to Editing: Hamburger menu on the floating bar to go back to your page. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Receipts: Issuing Receipts Wix Receipts lets you generate and send official proof of purchase to your customers once a payment is successfully processed for orders, invoices, or pay links. This helps you keep clear records and provides your customers with peace of mind. Imagine a customer buying a handmade necklace from your online store; with Wix Receipts, they receive a professional receipt instantly, confirming their payment and making your business look more credible. Before you begin: Customize your receipts before you start issuing them to make sure they show your branding and contain the details you want to include. Learn how to customize receipts . Key differences between a receipt and an invoice Wix Receipts and Wix Invoices are two tools designed to help you manage payments within your business. Invoices are ideal for requesting payments, while receipts act as official proof of payment once a transaction is successfully processed. Together, they provide simple, effective options for managing customer payments and maintaining accurate records. Invoice: A document sent to customers to request payment for goods or services. Invoices are typically used before a payment is completed and include details like the amount owed, the due date, and payment methods. You can also issue an invoice after a payment has been made, if you need to provide a payment record for your customer. Learn more about creating an invoice . Receipt: A document issued after payment has been successfully made. Receipts confirm transactions, providing proof of payment for both your business and your customers. Issuing receipts Receipts are PDFs created for payments you received. You can create receipts for funds collected through: Orders: Paid orders generated through Wix Stores, Wix Bookings, Wix Restaurant Orders (New), or Wix Donations Pay Links: Paid pay link requests issued through Pay Links Orders tab Go to Orders in your site's dashboard. Click the relevant paid order. Click the More Actions drop-down. Select Create receipt . Click Create receipt to confirm. Download, print, or email the receipt using the links at the top. Tip: If an order was paid for using more than 1 payment method, receipts are created per payment. Pay Links Go to Pay Links in your site's dashboard. Click the More Actions icon next to the relevant paid or partially paid pay link. Click the Issue Receipt icon under Payments. Download, print, or email the receipt using the available links. Automating receipt generation Enable automations to streamline receipt generation and email notifications for customer payments. You can automatically generate receipts for invoice payments and when payments are added to the related order. You can also send an automated receipt email when full payment for an order is complete. To automate receipt generation: Go to Receipt Settings in your site dashboard. Click the Automations tab. In the Automated receipts section, enable the relevant toggles in each tab: Generate receipt for invoice payment : Automatically generate a receipt whenever an invoice payment is received. Create receipt when a payment is added to the order : Automatically generate a receipt when a payment is added to an order. Send a receipt email : Automatically send an email receipt to the customer after a receipt is issued. Viewing your issued receipts You can go back to receipts you've already created to view them yourself or to send to your customer. Orders tab When viewing an order, you can expand the Customer paid section and click the Receipt icon . Alternatively, to view receipts in the list of orders in the Orders tab, you need to first display the receipts column. To display the Receipts column in the Orders tab: Go to Orders in your site's dashboard. Click the Customize Column icon at the top right. Select the checkmarks next to Receipts . With the receipt column enabled, you can click the Receipt icon next to the relevant order to view or resend a receipt. Invoices Go to Invoices . Click the relevant paid invoice. Click More Actions . Select View receipt . Pay Links Go to Pay Links in your site's dashboard. Select the relevant paid, or partially paid, pay link. Click the View Receipt icon next to the relevant payment. Download, print, or email the receipt using the available links. Viewing and managing your receipts list Keep track of all your issued receipts in one centralized location. This allows you to monitor your transactions, stay organized, and ensure accurate record-keeping for your business. You can download a PDF of some or all of your receipts for your offline records, or to share with your financial advisor or bookkeeper. To view a complete list of your issued receipts: Go to Receipts in your site's dashboard. Choose from the following options: Preview, print or send via email You can preview, print, or email any of your issued receipts at any time. Click the More Actions icon next to the relevant receipt. Choose the relevant option: Preview: Click to view the receipt. Print: Click to print the receipt, following the on-screen instructions. Send via email: Click to send the customer an emailed version of the receipt. Check the details are correct and then click Send Via Email again to confirm. Note: You can edit this email in Automations under Receipt Settings . Any changes will appear on all receipts sent from your account. View order View the orders associated with your issued receipts at any time. This is great for double-checking all products or services included in an order are accounted for in the receipt. Click the More Actions icon next to the relevant receipt. Click View order . View payment You can view specific payments made on an order that generated a receipt. This is a useful way of checking which payment options your clients and customers prefer. Click the More Actions icon next to the relevant receipt. Click View payment . Download a receipt You can download .pdf versions of your issued receipts to store offline. Hover over the relevant receipt. Click the Download PDF icon . Downloading multiple receipts as a single PDF You can select specific receipts, or download all of them, as a single PDF file. Select the checkbox next to all relevant receipts you want to download. Click Download PDF at the top. Tip: To view issued receipts in Orders in your site's dashboard, click Customize at the top, and then select the checkbox next to receipts. Frequently asked questions (FAQs) Click a question below to learn more: Can I issue a receipt for a paid invoice? Yes, you can use automations to ensure that a receipt is issued once an invoice is paid. Learn how to set up this process in the Automations tab. Can I use Wix Invoices and Wix Receipts? Yes, Wix Invoices are still available. You can use them to request payments or to document paid orders. They’re now paired with Wix Receipts, which provide proof of payment. Can I enable both automatic invoicing and automatic receipts? While it is technically possible to enable both automatic receipts and invoice for every paid order, this may cause single sales to appear twice in your financial reports, leading to an over-reporting of revenue . We recommend enabling either one or the other. How can I change the receipt numbering format? You can adjust the numbering format by going to Receipt Settings in your site's dashboard. Click to expand the Numbering section and then use the available settings to customize your or update your receipt numbering. Customize it to align with your previous invoice numbering system, if needed. Learn more about customizing your receipts . Can I issue a refund for a return using Wix Receipts? No, you currently cannot issue refunds for returns using Wix Receipts. You can issue refunds from the Orders tab in your site's dashboard. Learn more about issuing refunds . Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Video: Understanding Wix Analytics Reports Explore trends in video engagement and visitor behavior on your site. Wix Video analytics reports provide answers to questions such as "Which video performs best?", "What devices are my viewers using to watch videos?", and "Which channel generates the most subscriptions?" How to access your Wix Video reports: Go to All Reports in your site's dashboard and scroll down to the Video section. Types of Wix Video reports Understanding the different types of Wix Video reports helps you gain insights into the performance of your videos and channels. These reports show metrics like plays, shares, purchases, and downloads over various time periods. Click a report type below to learn more about it: Top Channels Your Top Channels report shows your best performing channels in terms of plays, shares, subscriptions, and sales over specific time periods. Use this report to: Discover which channels your visitors engage with most. See your channel activity over different time periods, to understand if actions you've taken have impacted engagement. Videos over Time The Video over Time report shows when your videos received the most plays, shares, purchases, and downloads, over the last 30 days. Use this report to: See how many sales your videos attract over time. Learn more about your viewers, for example, which browsers and devices they use, and which video or channel generates the most purchases. Top Videos Your Top Videos report displays your best performing videos in terms of plays, shares, times purchased and sales during specific timeframes. Use this report to: Find out which of your videos is the most popular, and which videos generate the most sales. See how many times videos have been played in different time periods, to understand if actions you've taken have impacted views. FAQs Click a question below to learn more about your Wix Analytics Video reports. Why are Wix Video reports not showing data for the videos on my site? Analytics stats are only available if you use the Wix Video app . If you are using Pro Gallery or Single Video Player to showcase your videos, you won't be able to see data on your videos. How do I save my favorite reports so that I can access them quickly? On the All Reports page, click the Add to Saved reports icon next to a specific report to add it to your saved reports. Your saved reports appear at the top of the page. Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Donations: An Overview Use Wix Donations to raise funds for your cause. Create as many campaigns as you need, and then display the donation forms anywhere on your site. Customize donation forms to match your brand, and give donors flexible options to contribute. Getting started To build campaigns for your organization and start collecting donations, go to the Wix App Market and add the Wix Donations app. Once the app is added, you can set up and customize your donation campaigns to suit your needs. Explore how to create a fundraising website , get inspired by some of the best nonprofit websites , and read more on how to create a donation website . Create campaigns for your cause You can create just one global campaign that lets site visitors send you donations. Alternatively, create multiple campaigns to let donors give money to the specific issues they connect to. For example, an animal rescue shelter might want to create separate campaigns for dogs and cats, or maybe a campaign to raise money for a shelter renovation. There's also the option of creating a temporary campaign, such as a March Donation Drive, that you remove from your site when the month is over. Customize how donors can give When you set up your campaign, you can choose how site visitors send you funds. You can enable just one-time donations or add recurring donations that happen weekly, monthly, or yearly. You can also decide which suggested amounts you display and whether you want to let donors enter their own amount. Note: To accept recurring payments from donors, set up a payment method that supports recurring payments . Design your donation form to match your cause Customize the design of your donation forms to match your site and cause. Select the text fonts and colors, change the background color of the form and fields, design the donate button, and more. Previous Next Need An AI Run Website? Contact Us Today! Submit