< Back Managing your business Business solutions & apps Recommended eCommerce Apps Open yourself to a global market by selling your products online. Learn more about some of the available eCommerce apps and see which solution is right for you. Wix Stores Wix Stores offers you all the tools you need to create a professional online store and start marketing your products. Start by selecting a designer template or use the power of AI to start building your site. With Wix Stores you can: Sell physical products or digital downloads Accept PayPal, credit cards & offline payments Promote your store with integrated email marketing Ensure a secure SSL-certificate checkout Manage your store on the go with the Wix app Add shipping & pickup options Create coupons & sales Tip: Learn more about Wix Stores or check out all the Wix Stores features . Online Store app by ECWID Grow your business with the Online Store app by ECWID - a powerful online commerce platform. Accept payment in the form of credit cards, bitcoin, and direct bank payments. Learn more about the Online Store by Ecwid app . Note: Sell up to 5 products using the free version of ECWID or upgrade to enjoy ECWID's full range of features. Etsy Integration by Webkul Sell your Wix products on Etsy using the Etsy Integration by Webkul app. When you make a sale on Etsy, your Wix Stores inventory updates automatically. Learn more about the Etsy Integration by Webkul app . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: Selecting a Card Reader Important: This article is about the Wix POS Register for brick-and-mortar businesses. Learn more about using POS on a mobile device . Learn more about using POS on your desktop . Using your card reader, you can accept payment by credit card, debit card, or by phone app. There are a number of readers available. All readers support all magstripe and EMV payment functions, and you can use them to accept new forms of payment, such as Apple Pay, Android Pay, Samsung Pay, Visa payWave , Mastercard Contactless , AMEX ExpressPay and Discover D-PAS. Check which model of card reader you have and click to learn how to connect it, update the software, and more. Stripe Reader M2 (Available in the US) This card reader, which comes in white, is currently available for purchase for merchants located in the US. It connects to your tablet through Bluetooth. Learn how to set up and use the Stripe Reader M2 card reader . WisePad 3 (Available in Canada and the UK) This card reader is available for purchase for merchants located in Canada or in the UK. It connects to your tablet through Bluetooth. Learn how to set up and use the WisePad 3 card reader . Wix POS Go (Available in the US, Canada and UK) The Wix POS Go card reader is available for purchase for merchants in the US, Canada, or UK. This card reader connects to your tablet through WiFi and can process both card and cash payments. You can also choose to use this device on its own. With its color touchscreen, you can browse your Wix Stores catalog, add items to your cart, and complete the sale. Your inventory will automatically sync across all your devices after a sale. Learn how to set up your card reader with Wix POS Register . Desktop Card Reader (Available in the US and Canada) Important: This card reader is currently no longer for sale. Alternatively, you can purchase the Wix POS Go card reader from our Wix POS shop . This card reader is a network card reader which connects to your tablet through WiFi. Learn how to set up your card reader with Wix POS Register . WisePOS E (Available in the US and Canada) This card reader connects to your tablet through WiFi. Learn how to connect it, update the software, and more in Using the BBPOS WisePOS E Card Reader . S700 (Available in the US, Canada and UK) This card reader connects to your tablet through WiFi. Learn how to connect it, update the software, and more in Using the S700 Card Reader . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Purchasing a Mobile App Premium Plan for Your Own App Build your own mobile app with Wix and design it for free. When you're ready to register the app, upgrade to a Mobile App Premium plan to create an Apple and Google Developer account and publish your app in the app stores. Important: To accept payments through Apple In-App Purchase, your app must be connected to a site with a premium plan that supports payments , in addition to an active Mobile App Premium plan for your own app. Information about the Mobile App Premium plan Read about the plan below to make sure it suits your needs. You are eligible to receive a refund within the first 30 days from initial purchase. Prices do not include applicable taxes and VAT/GST which are determined by your billing address. You do not need to purchase a Wix Premium plan to create your own app, the Mobile App Premium plan is a separate plan. Due to Apple's In-App Purchase Policy , in-app purchasing of digital goods and services is only available for online bookings services. Learn how to set up in-app purchase for bookings. The package does not include the app registration fee from Apple and Google. The subscription to an Apple/Google Developer account is solely subject to Apple’s/Google's applicable Terms and Conditions and Privacy Policy. The guidelines to open accounts are provided for information purposes only and do not bind Wix. Purchasing a Mobile App Premium plan The Mobile App Premium plan offers 3 different options. Select a package that works best for your business. To purchase a Mobile App Premium plan: Go to Mobile App in your dashboard. Click the Your own mobile app tab or click the tab with the name of your own mobile app. Click Purchase a Mobile App Premium Plan . Click the Bill Monthly or Bill Yearly tab to choose your preferred payment option. Click Select on the Mobile App Premium plan you want to purchase. You can compare plans here . Enter your payment details and click Submit Purchase . Refresh your editor to see the upgrade applied to your site. FAQs Click a question to learn more about Mobile App Premium plans. What is included in a Mobile App Premium plan? All Mobile App Premium plans include these features: Your app in the App Store & Google Play No Wix branding Priority customer care Check out the features included in the different plans . Does my Mobile App Premium plan include membership fees to Apple's App Store and Google Play? No, the plan does not include the registration fees and you must pay those separately. Apple's App Store membership fees start at $99 USD a year, and Google Play is a $25 USD one-time fee. What happens to my app if I cancel my Mobile App Premium plan? You can get a full refund within the first 30 days of purchasing a plan. After your app is live, if you decide to cancel your subscription Wix automatically removes your app from the app stores. If your members try to use your app they will be notified that it is no longer available for use. Can I preview my own native app without publishing it? Yes, you can preview your app before it's live. From your mobile app dashboard: Click Preview on Your Mobile and scan the QR code. This will prompt you to open the Wix app on your phone, where you can see a preview of your app. From your Wix app: Go to your site in the Wix app. Tap Manage at the bottom. Tap Mobile App . (If needed) Tap the mobile app dropdown at the top and select Mobile App Builder . Click Preview . Can I assign my app plan to a different site in my account? Yes. After you purchase a Mobile App Premium plan, it is possible to assign it to another site in your account. Go to Premium Subscriptions in your Wix account. Click the More Actions icon next to the relevant subscription. Click Assign to a different site . Select the checkbox next to the relevant site. Click Next . Click Assign to confirm. Can I transfer my Mobile App Premium plan to another Wix account? Yes, you can change ownership by transferring the plan associated with your native mobile app to another Wix account. Note: Transferring your plan does not transfer any of your site's meta-data. To transfer your Mobile App Premium plan: Go to Premium Subscriptions in your Wix account. Click the More Actions icon next to the relevant subscription. Click Assign to a different site and choose the site you want to assign the plan to. Click Next , then click Assign . Can I change my subscription plan (for example, from annual to monthly) for my own mobile app? Yes, you can change your subscription plan. To do so, cancel your current plan and purchase the plan you prefer. If you are within the refund policy period, you may receive a refund for your canceled plan. Refunds may take up to 20 business days to process. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Adding a 'Book' Button to Instagram Important: You can only connect a Facebook page and an Instagram page to a single Wix site, not multiple sites. You must connect a domain to your site to add a 'Book' button to your Instagram page. Add a Book Now button to your Instagram business page to make it easier for clients to book your services while browsing social media. This is a great way to boost bookings for your new services during promotional campaigns on social media. Before you begin: Make sure to upgrade your site so you can accept online bookings. Create the relevant Wix Bookings service you want to connect to the Book button. Create a Meta Business Manager . Adding a Service List 'Book' button to your Instagram business page Add a single service calendar 'Book' button to your Instagram business page to direct clients to the calendar for a specific service. They can then choose the session date and time that suits them. To add a Service list 'Book' button to Instagram: Go to Booking Integrations in your site's dashboard. Click Connect under Instagram. Click the drop-down and click Service List . Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Instagram. Click Continue . Click Next . Click Done . Adding a single service calendar 'Book' button to your Instagram business page Add a single service calendar 'Book' button to your Instagram business page to direct clients to the calendar for a specific service. They can then choose the session date and time that suits them. To add a single service calendar 'Book' button: Go to Booking Integrations in your site's dashboard. Click Connect under Instagram. Click the drop-down and click Single Service Calendar . Choose which service's calendar you want to show from the second drop-down. Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Instagram. Click Continue . Click Next . Click Done . Adding a single service 'Book' button to your Instagram business page Direct clients to a specific service page with all relevant information they need to book a session. This is a great option for promoting your new services on social media. To add a single service 'Book' button: Go to Booking Integrations in your site's dashboard. Click Connect under Instagram. Click the drop-down and click Single Service . Choose which service you want to show from the second drop-down. Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Instagram. Click Continue . Click Next . Click Done . Adding a custom link 'Book' button to your Instagram business page Direct clients to any page on your site, depending on your needs. For example, this is a great way to promote your memberships and packages . To add a custom link 'Book' button: Go to Booking Integrations in your site's dashboard. Click Connect under Instagram. Click the drop-down and click Custom Link . Enter the link to the page you want to direct clients to. Click Continue . Review the link settings for the Facebook Business Manager, Facebook Page and Meta Pixel. Note: Visit the Meta Business Help Center for more information. (Optional) Enable the Automatic advanced matching toggle to increase the visibility of your business to users on Instagram. Click Continue . Click Next . Click Done . Frequently asked questions (FAQs) Here are some frequently asked questions about adding a 'Book' button to Instagram: Can I update my 'Book' button links? You can disconnect or change the 'Book' button link at any time by clicking Manage under Instagram in Booking Channels in your site dashboard. To update your 'Book' button link: Clicking Manage under Instagram in Booking Channels in your site dashboard. Enter the updated link in the Where are you linking to? field. Click Save . To disconnect the 'Book' button: Clicking Manage under Instagram in Booking Channels in your site dashboard. Click Disconnect . Click Save . What happens if I delete a service linked to my 'Book' button on Instagram? When you delete the linked service, the 'Book' button no longer leads your clients anywhere. You see an error message in Bookings channel in your site dashboard, but you can link the 'Book' button to another service or link. Can I link a course to my single service calendar 'Book'? Single service calendar is not available for courses. Troubleshooting adding a 'book' button to Instagram Click to choose from the list of common errors below, where it is not possible to add a 'book' button to Instagram. Your request is pending review. Your request is pending review. Assigning new Facebook Page admins can take up to 7 days to be approved. Learn more about the approval process Contact the admin of "Business Manager Name" for permission to connect this page. Contact the administrator of the Facebook page and request admin permission to connect this page to Wix Bookings. Learn more about admin permissions You need permission from the admin of "Ad account name" to connect this pixel. Contact the account admin for access. You need to request admin permissions from the Business Manager account to connect a pixel. Learn more about removing or changing permissions on Facebook ad accounts . "Page Name" is not connected to "Commerce Account Name". Please check your Commerce Manager settings Select the page associated with the "chosen" CMS. Go back and change the asset associated with that different CMS. Delete the CMS associated with the previous assets. Learn more about changing your Commerce manager settings . This is the primary page of "Business Name". Choose another page or review your Business Manager settings. You can resolve this error in one of two ways: Go back and select a different business. Go to Business Manager and remove the page as the primary page and then restart the flow from the beginning. Learn more about changing your primary page in the Business manager . Request permission from the admin of "Business Manager Name" to continue. You need to request admin permissions in Business Manager. Learn more about adding people to a business account and assigning a business asset . Contact the admin of "Business manager name" for permission to connect this page. You need to request permission from owner of the Business Manager account. Learn more about requesting access to a page in the Meta Business Manager . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features CMS CMS: Using Category Collections to Organize Your Content Category collections help you organize items in one or more CMS collections with a built-in 'Category' field. You define the categories — whether that's topics for a blog, cuisines for a recipe site, cities for a restaurant menu, or any other grouping that fits your content. When you use the 'Category' field to associate an items collection to a category collection, Wix creates a two-way relationship between them. You can manage the same category assignments from the items collection or from the category collection, and both views stay in sync automatically. Wix also creates a hidden 'Primary Category' field in your items collection. The Primary Category stores the one category that best represents each item for search engines — especially useful when items belong to more than one category. Learn how to create dynamic category pages after you finish setting up your categories. Before you begin: Make sure you already have a CMS collection that you want to categorize. We recommend learning how datasets work before you create dynamic category pages. Step 1 | Creating a category collection A category collection is a dedicated collection that stores your list of categories — up to 1,000. Unlike a regular items collection, a category collection does not contain the content items themselves. It holds only the categories that get assigned to items in other collections. For example, you might create a "Cities" category collection containing "New York", "Chicago", and "Detroit", then use it to organize items in a "Pizza Menu" collection by city. The same category collection can serve multiple items collections, so you could also use "Cities" to organize a "Restaurants" collection or an "Events" collection. When you first create a category collection, it only contains the fields you add. The 'Assigned Items' field, which shows which items belong to each category, appears automatically in Step 2 after you connect the category collection to an items collection using a 'Category' field. To create a category collection: Go to CMS in your site's dashboard. Click + Create Collection at the top right. Select Category collection and click Next . Enter a name for the collection in the Category collection name field. (Coding only) Enter a Category collection ID to use in your code. Click Create collection . Add fields to your collection manually or by importing a CSV file: Add fields manually: Click + Add Field on the right side of the table to begin adding fields to your collection manually . Import a CSV file: Click More Actions and select Import items to upload a CSV file and use its fields and items in the collection. Add items to your collection: Click + Add Item at the top right. Enter details about the item in all the relevant fields and click Save . Repeat these steps to add more items to the collection. Step 2 | Adding a 'Category' field to your items collection Add a 'Category' field to any items collection to connect it with a category collection. For example, if you have a "Pizza Menu" items collection and a "Cities" category collection, you can add a "Cities" 'Category' field to organize your pizza menu items by city (e.g. New York, Chicago, Detroit). When you add a 'Category' field, Wix automatically creates an 'Assigned Items' field in the connected category collection and a hidden 'Primary Category' field in your items collection. The 'Assigned Items' field shows which items are linked to each category, while the 'Primary Category' field stores just one category per item for SEO purposes — even when the 'Category' field holds several. You can only add one 'Category' field per items collection, and you can't duplicate it. To add a 'Category' field to your items collection: Go to CMS in your site's dashboard. Click the items collection in which you want to add a 'Category' field. Click Manage Fields . Click + Add Field . Under Organization & Reference , select the Category field type and click Choose Field Type . Click the Category collection dropdown and choose the category collection you want to assign to the field. (Optional) Edit the Category field name , the Field ID that cannot be changed later, and Help text , if needed. Click Save . Notes: Your item collection now includes that 'Category' field type you just added and a new hidden 'Primary Category' field type. Your category collection now includes an 'Assigned Items' field type that connects to the consuming (item) collection. Step 3 | Assigning categories to items After you add the 'Category' field to your items collection, you can assign categories to each item. The 'Category' field can store more than one category for the same item. For example, one pizza menu item may be available in multiple city categories. To assign categories to items: Go to the items collection in which you just added a 'Category' field. Click the relevant cell in the 'Category' field and select the categories you want to associate with the item. The first category you assign to an item become its primary category. You can click the Flag icon next to a different category to make it the item's primary category. Click outside of the panel to finish selecting an item's categories. Tips: Click Manage categories to view and manage the category collection content. If you need to assign a category that has not been created yet in the category collection, enter the name of the category and click Create '{Category-name}' . Repeat step 2 above for each item in the collection that you want to categorize. Step 4 | Managing categories from the category collection Category assignments work in both directions — you can assign categories from the items collection using the 'Category' field, or from the category collection using the 'Assigned Items' field. Both collections stay in sync automatically. Managing from the category collection side is helpful when you want to focus on a single category and review everything linked to it. For example, open the "New York" category in your "Cities" collection to see all the pizza menu items assigned to it from one place. To manage categories from the category collection: Go to CMS in your site's dashboard and select the relevant category collection. Locate the 'Assigned Items' field type, which is on the far right of the table by default. Tip: The Assigned Items icon appears next to the field name and the field name matches the name of the items collection. Click the relevant 'Assigned Items' field next to the relevant category to see which items are assigned to the category. Edit the assigned items: Add item: Select the item you want to assign to the category in the list of options. Remove item: Click the X on the relevant item to remove it from the category. Open collection: Click Open Collection to view the assigned items category. Repeat steps 3-4 above for each category in which you want to edit the assigned items. Next, learn how to: Create dynamic category pages . Work with dataset filters . Control the publishing status of items in your collection . Use 'Multi-Reference' fields to display other content from multiple collections . FAQs Click below for answers to common questions about category collections. What are the limitations of category collections? Category collections have a few limitations to be aware of. A category collection can contain up to 1,000 category items. Each items collection supports only one 'Category' field, and you can't duplicate it. You also can't sort by a 'Category' field, though you can filter using Contains and Does not contain . If you need a more flexible many-to-many relationship that isn't specifically about categorization (e.g. linking movies to actors or products to suppliers) consider using a 'Multi-Reference' field instead. What happens if I delete a category collection? If you delete a category collection, all categories in that collection are deleted and removed from the items they were assigned to. The connected 'Category' field in an items collection then shows a warning state because its source category collection no longer exists. At that point, you can either restore the deleted category collection or delete the broken 'Category' field. What happens if I delete a 'Category' field in an items collection? If you delete a 'Category' field from an items collection, all category assignments are removed from the items in that collection. The hidden 'Primary Category' field is also deleted at the same time, and any site elements connected to the 'Category' field are affected. The category collection itself is not deleted. It stays available and can still be used by other items collections. What's the difference between a 'Category' field and a 'Multi-Reference' field? A 'Category' field is purpose-built for categorization. It provides a dedicated category assignment flow, creates a hidden 'Primary Category' field for SEO, supports dynamic category page templates, and is limited to one per items collection. A 'Multi-Reference' field is designed for broader many-to-many relationships between collections. Use a 'Multi-Reference' field when the relationship isn't specifically about categorization — for example, linking movies to actors or products to suppliers. Can I change the primary category of an item? Yes. If an item has more than one assigned category, you can change which one is primary from the 'Category' field. The first category assigned becomes the primary category automatically. When assigning categories, click the Flag icon next to the relevant category to make it the primary category. Alternatively, you can unhide the 'Primary Category' field and choose another category in the field to make it the primary category. The 'Category' field automatically adjusts to your selection in the 'Primary Category' field and vise versa. How do I view the hidden 'Primary Category' field? The 'Primary Category' field is hidden by default, but you can make it visible in your collection view. To show the 'Primary Category' field: Open the items collection that has a 'Category' field. Click Manage Fields . Click the checkmark next to the Primary Category field. The 'Primary Category' column shows only one category per item — the one that search engines use for indexing — even when the 'Category' field holds several categories. You can't delete the 'Primary Category' field on its own. It is only removed when the connected 'Category' field is deleted. Can I hide a category from my live site? Yes. Each category collection includes a Status field that lets you set individual categories to 'Published', 'Draft', or a scheduled status. Setting a category to 'Draft' does not remove it from the items already assigned to it. The items stay visible on your site as usual, but the 'Draft' category no longer appears on connected dynamic category pages or other elements that display categories to visitors. You can also schedule a category to become 'Published' or 'Draft' at a specific date and time using the Status field. For the full publishing status workflow, see CMS: Controlling the Publishing Status of Collection Items . Can I sort or filter my collection view by a 'Category' field? You can filter by a 'Category' field using Contains or Does not contain . Filtering lets you narrow down the items shown in your collection view based on their category assignments. You cannot sort your collection view by a 'Category' field. That is a current limitation of category collections. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Connecting MONEI as a Payment Provider Accept payments from your customers in Spain and Andorra using MONEI as a payment provider. By enabling Cofidis as a payment method, your customers have the option to pay over 4 installments. General Info Supported countries Andorra, Spain Supported payment methods Credit card : Visa, Mastercard, Maestro, JCB, Diners, Union Pay Digital wallet : PayPal, Apple Pay , Google Pay Local payment method : Bizum, Cofidis Accepted currencies EUR, USD, GBP, and CAD. The currency used in your Wix account must match the currency in your MONEI account. If the currencies do not match, the transactions may be declined. Learn how to change your currency Transaction fees MONEI offers dynamic billing for platform usage. The standard fee is 0.9% + € 0.24 per transaction. But as your sales increase, your transaction fees decrease in real-time. Click here for more information about variable fees Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, visit MONEI Connecting MONEI Go to Accept Payments on your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click Connect next to MONEI. Depending on whether you need to create a new MONEI account or have an existing account, follow the instructions: Have an account Enter your API Key. Click Connect . Don't have an account Click Create MONEI account . Register for a MONEI merchant account. Once your merchant account is approved, return to this window (repeat steps 1-4) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. Can I accept Bizum payments with MONEI? To accept Bizum payments, you'll need to enable Bizum payments in your MONEI account . Can I accept installment payments with MONEI? To accept installment payments, you'll need to enable Cofidis payments in your MONEI account . How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. For MONEI, follow the steps above to accept online payments. Once connected, you need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Pricing Plans: About Recurring Plans Important: The article below discusses the Wix subscriptions app Pricing Plans. If you're looking for information about upgrading your site, visit our articles for choosing a Wix Premium or Wix Studio site plan. Offer your clients subscriptions that automatically renew weekly, monthly, or yearly. Be sure to also set the overall length of a plan. For example, you can create a plan that renews every month for a year. At the end of the year, the plan expires. You can also create a plan that continues to renew until cancelled. Tip: Both membership plans and packages can be recurring plans. Creating recurring plans When you are creating a plan, select Recurring Payment as your payment type. You can then set the price, payment frequency and length of plan. You can also give a free trial to encourage new clients to sign up. Note: Click here for more information on which payment providers support recurring payments on Wix. Canceling plans with recurring payments When you cancel a plan with a recurring payment, you choose when the cancellation takes effect. For example, for plans that renew monthly, you may want to let clients keep access to services and content until the end of the current month. On the other hand, with a plan that occurs yearly, you may want access to end as soon as you cancel the plan. Changing payment methods If you choose to switch payment providers , you must first cancel all active recurring plans, switch providers, and then ask your clients to repurchase the same plan. Dealing with failed payments When a client's credit card is cancelled or expires, or when there are insufficient funds to cover the subscription, you do not receive payment. This automatically cancels your client's plan. If the client wants to continue their subscription with a new credit card, they need to purchase a new plan. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Billing & premium subscriptions Managing your subscriptions Checking Your Upcoming Renewals for Premium or Studio Plans To make sure your site remains live at all times, Premium plans and Studio plans renew automatically at the end of your subscription period. You can check the date and amount of your upcoming renewals at any time. To check your upcoming renewals: Go to Premium Subscriptions in your Wix account. View renewal information in the Upcoming payment column. Click View payment details to see the specifics of your next payment, including the amount due. Renewal Date vs. Expiration Date The Upcoming payment column shows the date of your next renewal payment. This date may differ slightly from the expiration date if you have turned auto renew off. Hover over the Info icon to learn more. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Connecting Titre Restaurants Conecs as a Payment Method (Through Lyra) Accept payments from your customers using Titre Restaurants Conecs as a payment method (through Lyra). General Info Supported countries France Supported currencies EUR The currency used in your Wix account must match the currency in your Lyra account. If the currencies do not match, the transactions may be declined. Learn how to change your currency . Transaction fees May vary Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Lyra Collect Connecting Titre Restaurants Conecs (through Lyra) Go to Accept Payments on your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click Connect next to Titre-Restaurants Conecs. Depending on whether you need to create a new Lyra account or have an existing account, follow the instructions: Have an account Enter your Key and ShopID. Click Connect. Don't have an account Click Create Lyra Collect account . Fill in the sign up form and proceed with the Lyra account verification. Once the Lyra Collect account is approved, sign in to your Lyra account and retrieve your account credentials (Shop ID and Key). Return to this window (repeat steps 1-3) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Pricing Plans: About Pricing Plans Pages Important: The new Pricing Plans pages are currently being released in stages and may not be available to all users yet. When you add Wix Pricing Plans to your site, several important pages automatically appear that help you create, manage, and showcase your subscription or payment plans effectively. These pages are designed to streamline site visitors’ purchasing experience, simplify your backend management, and offer customization options to suit your brand and business needs. Showcase your offers with the Pricing Plans page The Pricing Plans page is where you showcase the subscription or payment plans you offer. Whether you're running a gym, offering online courses, or selling exclusive content subscriptions, this page provides a user-friendly, visually appealing way to display your offerings. This page lists your pricing plans, including their benefits, fees, and terms. It's your opportunity to clearly communicate value to potential customers and encourage them to make a purchase. Customize the Pricing Plans page design to match your brand and rearrange the layout to align with your business goals. For example, if you run a fitness studio, you might feature plans like "Monthly Gym Access," "Premium Membership with Classes," and "Personal Training Packages." Tip: Choose how customers purchase your plans on the Pricing Plans page - either by adding plans to their cart or by purchasing them immediately . Design your Plan Customization page The Plan Customization page is a new tool in your editor that allows you to fully customize the layout, design, and content of your pricing plans. Customers will see this page only if you create a form connected to a plan or include custom start date information. Guide purchases with the Paywall page The Paywall page ensures exclusive benefits and content are protected, and only accessible to paying members. Customers are directed here when trying to access restricted pages or content before they've purchased a plan. The Paywall provides clear messaging about the benefits of signing up, creating a compelling incentive for users to subscribe. Use this page to highlight your offers and encourage conversion by reinforcing the value of gaining access to your members-only content. For example, you can restrict your premium online recipes to paying members only. The Paywall page displays the subscription options and a sign-up button for instant access. Simplify transactions on the Checkout page The Checkout page is where customers finalize their payment to purchase one of your plans. This page provides a seamless, user-friendly checkout experience, ensuring your clients can pay securely and quickly. Enable payment options like credit card, PayPal, or offline payments, offering more flexibility to your customers. You can also apply taxes or coupons during checkout to meet your business needs. For example, a yoga instructor can offer multiple tiered plans (e.g., "Drop-In Class," "5-Class Pack," or "Monthly Unlimited") to make it easy for clients to complete their purchase on the spot. Confirm purchases with the Thank You page The Thank You page is the final step of the purchasing process, which appears after a successful payment. It allows customers to review their plan details and serves as confirmation that their purchase has been completed. This page is customizable, giving you the opportunity to thank customers in your brand's voice, provide additional information (like next steps or account access details), and even promote other services. For example, a subscription-based coaching site can use this page to thank customers for signing up, provide clear instructions for accessing their first session, and direct them to helpful resources. Create a members-only experience with the Member page Create members-only pages where customers gain access after completing their purchase. This is where they can view important details about their plan, including renewal dates, usage, or the list of benefits included in their subscription. The page allows members to manage their account, including purchasing add-ons or upgrading their current plan. It ensures transparency and builds trust by keeping your customers informed. For example, a digital magazine could use the Member page to give subscribers access to previous issues, account settings, and options for renewing or upgrading their membership. Onboard visitors with signup & login pages The default Signup & Login pages make it easy for site visitors to create accounts or log in to their existing ones to purchase plans or access exclusive content. You can customize these pages to reflect your branding and ensure a consistent experience across your site. For example, an art club offering exclusive tutorials can direct visitors from their Paywall to the Signup page to let them register for a membership and unlock content seamlessly. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: Managing Your Store Catalog Important: This article is about the Wix POS Register for brick & mortar businesses. For info on using POS on a mobile device , click here . The catalog in your POS tablet displays all your store products and categories, services created through Wix Bookings, as well as discounts and gift cards. Creating store products You can add store products to your catalog at any time. Create a new product, add relevant information about it, and then decide whether to display it in your online store. Notes: Products that you create on the tablet also appear on your live site on desktop. You can hide them from your store via your site's dashboard. To add product options (e.g. size, color) to a product, go to desktop. After the variants have been created, you can make changes to them on the tablet. To create new store products: Open the POS tablet. Tap the main menu icon at the bottom left. Tap Catalog . Tap Add a Product or tap +New Product at the top right. Enter your product's name and price. (Optional) Add a sale price: Tap the On Sale toggle. Select a discount type (percent or amount) Enter to discount. Tap Add Images on the right to select an image to display. Note: To upload images, go to desktop. Set where the product is displayed: Tap the Point of Sale toggle to show or hide the product in the tablet. Tap the Online Store toggle to show or hide the product on your live site. Manage inventory for products without product options: Add an SKU: Tap and enter an SKU number or tap the Barcode icon and scan the barcode. Tap Save . Set how you track inventory: Track inventory amounts: Tap the Track Inventory toggle to enable it. Enter the product's inventory amount. Mark inventory as In Stock / Out of Stock: Tap the Track Inventory toggle to disable it. Select the product's inventory status from the Status drop-down. Add the product to a tax group you created: Note: Tax groups can only be created on desktop. Learn more about tax groups Tap Add to Tax Group . Select the relevant tax group. Tap Done . Add the product to categories: Tap the Plus icon . Select the checkboxes next to the relevant categories. Tap Done . Assign the product to one or more categories in addition to 'All Products': Tap the Plus icon . Select the checkboxes next to the relevant categories. Tap Done . Tap Save at the top right. Creating store categories Give your new category a name and start adding store products to it. You can add more products to your category at any time. Note: Categories that you create from the tablet also appear on your live site on desktop. You can hide them from your store via your site's dashboard. To create store categories: Open the POS tablet. Tap the main menu icon at the bottom left. Tap Catalog . Tap Product Categories on the left. Tap + New Category . Enter a name for your category and tap Save . (Optional) Add products to your new category: Tap Add Products . Select the checkboxes next to the products you want to add. Note: You can use the search bar to find specific products. Tap Add at the top right. Creating discounts Create and save discounts that you use repeatedly so you can quickly apply them at checkout. Choose whether you want to create a price discount (e.g. $10 off) or a percentage type discount (e.g. 20% off). To create and save discounts: Open the POS tablet. Tap the main menu icon at the bottom left. Tap Catalog . Tap Discounts on the left. Tap New Discount . Enter a name for your discount (e.g. First Time Customer, 2 Items and Up, etc.) Choose your discount type: Price discount: Enter the amount and tap the Dollar icon $ . Percentage discount: Enter the percentage and tap the Percent icon % . Tap Save at the top right. What's next? After adding your discount to the catalog, you can apply that discount during checkout . Viewing Wix Bookings services You can create new services only on desktop or from the Wix app. In the Services tab of the catalog, you can view all your existing services. Tip: If you have more than one business location, you'll be able to view the services offered at each location. Managing gift cards To create and manage Wix gift cards, go to desktop and select Gift Cards in the Catalog tab. Learn more about: Setting up gift cards Selling virtual gift cards at a POS Selling physical gift cards at a POS Accepting payment by gift card This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Adding Staff Members In Wix Bookings, you can add multiple staff members and assign different services to each one. Setting a staff member's hours allows your clients to clearly see when they can book appointments on a given day. You can also give your staff members permission to manage their own sessions on your site. Adding a staff member Add new staff members and customize their profiles with information such as a profile photo, contact details, and working hours. This helps provide visitors with more information about your staff on your site. Dashboard Go to Staff in your site's dashboard. Click +Add Staff . Enter the staff member's basic details including their full name, a description of their role, their email address, phone number and a profile picture. Note: Make sure you have permission to use staff members’ personal details and image. Add the staff member's Staff settings : Booking permissions: Click Give Permissions to allow the staff member to view their personal booking calendar, and to manage their own clients and sessions. Learn more about giving staff permissions in Wix Bookings . Personal calendar syncing (requires booking permissions): Click Invite to Sync Calendar to allow the staff member to sync their personal and work calendars. The staff member must have the relevant permissions (see Booking permissions above). Video conferencing account: Click Add Individual Account to override the default video conferencing account for your site and add the staff member's personal account. Choose between adding Google Meet, Zoom or a custom video conferencing account. Learn more about managing multiple video conferencing accounts . (Optional) Click Add Working Hours to customize the staff member's working hours . Click Save . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Scroll down and tap Settings . Tap Booking Settings . Tap the Staff tab. Tap + Add New Staff Member . Enter the staff member's details, including their profile picture, full name, email and phone number. (Optional) Scroll down under Working Hours to customize the staff member's working hours . Tap Save at the top. Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Scroll down and tap Settings . Tap Booking Settings . Tap the Staff tab. Tap + Add New Staff Member . Enter the staff member's details including their Profile Picture , Full Name , Email and Phone . Tap Save at the top. FAQs Click a question below to learn more about adding staff members. How many staff members can I add to my site? The number of staff members you can give permission to collaborate on your site depends on your Wix Premium or Wix Studio plan. How can I edit a staff member's details on the site? To edit staff member's details: Go to Staff in your site's dashboard. Hover over the relevant staff member and click Edit . Edit the relevant details. Click Save . How can I edit a staff member's details on the app? Go to your site in the Wix app. Tap Manage at the bottom. Scroll down and tap Settings . Tap Booking Settings . Tap the Staff tab. Tap the relevant staff member. Edit the details and tap Save . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit