< Back Studio, Partners & Enterprise Wix Studio Wix Studio: Creating and Setting up a Workspace Experience effortless project and team management with the Wix Studio workspace, built specifically for agencies and enterprises. Easily organize your projects, collaborate with teammates, and connect with your clients, all in one place. With a single Wix account (one email address), you can be part of multiple workspaces. For example, if you work for multiple agencies or businesses then you can switch between their workspaces as needed. This eliminates the complexities of managing multiple accounts. The workspace is also packed with powerful tools to simplify your workflow, boost productivity, and save you valuable time and resources. Learn more about the workspace . Before you begin: Learn how to switch to the Wix Studio platform . Creating a workspace Create a workspace tailored to your business needs, keeping everything organized and in its right place. Before you begin: We highly recommend sticking to one workspace unless you're managing multiple agencies or businesses. Each workspace operates independently, without any shared elements such as sites, templates, teams, Partner program progress, etc. Maintain this focused approach to enhance efficiency, clarity, and effective collaboration within your team. To create a new workspace: Click the Workspaces drop-down at the top of Wix Studio. Click Create a workspace . Enter the details of your workspace: Workspace name: Add a name that will help all teammates identify the workspace easily. Workspace logo: Upload a logo for your workspace. Click Create a workspace . Changing the settings of a workspace Click the Workspaces drop-down at the top of Wix Studio. Click the Settings icon next to the relevant workspace. Change the relevant settings: Workspace name: Add a name that will help all teammates identify the workspace easily. Workspace logo: Upload a logo for your workspace. Site URL prefix: Changing the site prefix will affect the URL of any site that isn't connected to a domain. Any shared links will need to be updated manually. Click Save . Change the settings of your workspace at any time in your Workspace Settings , and define the business information that will be visible to your clients in your Business I nfo . Changing your workspace settings Notes: Only the teammates in the workspace see the workspace name and logo. You can only change the workspace settings if you are an owner or co-owner of the workspace. Changing your business info Go to Business Info in your Wix Studio workspace. (If needed) Click the Workspaces drop-down at the top of your Wix Studio workspace to choose the workspace you want to access. Change the relevant settings: Business and site details: Add your business name, site URL, and upload your logo. Location and contact info: Add your address, email, and phone information. Currency and region settings: Choose which currency, dates, numbers, and measurements will be displayed on your invoices. Click Save . Notes: When you select your invoice currency in Business Info , this currency will be reflected in your Invoices tab under Getting Paid Settings . However, if you change the currency directly in the General tab under Getting Paid Settings , Wix will use this currency for your invoices instead. To access your Getting Paid Settings go to the Invoices tab in your Wix Studio workspace, click More Actions , and then click Update invoice settings . Adding teammates to a workspace If you are the owner of the workspace, you can invite people to join your workspace. Go to Team to start adding your teammates. You can assign different roles and permissions to your teammates so that they can access specific parts of the workspace and carry out different actions. To add teammates to your workspace: Go to Team in your Wix Studio workspace. Click + Invite Teammates . Enter the teammates' email address. Assign them a role and set their permissions. Deleting a workspace Important: If you only belong to one workspace and you delete it, you will also close your account . Be cautious when deleting a workspace as this action cannot be undone. When you delete a workspace in Wix Studio, it permanently deletes all projects, settings and data associated with that workspace. You can only delete the workspace if you're the owner. To delete a workspace: Before you begin: Before you delete a workspace, you first must move the sites in that workspace to Trash . If your workspace has any Premium plans, subscriptions, or domains in it, you'll also need to cancel or transfer them first to another account. Learn more about deleting your workspace . Go to Workspace Settings in your Wix Studio workspace. Click the arrow next to Delete this workspace . Click Delete Workspace . Follow the instructions to confirm permanently deleting the workspace and all its data. FAQs Click a question to learn more about workspaces in Wix Studio. Is there a limit on the number of workspaces I can belong to? If you belong to 50 workspaces, you will not be able to create any new ones. You can create as many sites as you want within each workspace. How do I switch between workspaces? If you belong to multiple workspaces, you can switch between them at any time. Click the W orkspaces drop-down at the top left of your current Wix Studio workspace and select the workspace you want to access. Is there a limit to the number of teammates in a workspace? No. There is no limit to the number of teammates you can have in a workspace. Can I add a site contributor without making them my teammate in the workspace? Yes. You can add a contributor to your site without making them part of your Wix Studio workspace. Contributors must have a Studio account in order to edit a Studio site. Can I move sites from one workspace to another? No. Currently it is not possible to move sites between workspaces. If this is something you'd like to see in the future, you can vote for that feature . As a workaround, you can transfer a site to another Wix account and then back to your account, selecting the desired workspace during the process. Any plans or domains assigned to your site will move workspaces with it. Can I transfer plans between sites that are not in the same workspace? No. To transfer plans or domains between sites they have to be in the same workspace. If moving sites from one workspace to another is something you'd like to see in the future, you can vote for that feature . As a workaround, you can transfer a site to another Wix account and then back to your account, selecting the desired workspace during the process. Once both sites are in the same workspace, you can then reassign the plan or domain. Can I move unassigned domains or plans from one workspace to another? No. Currently it is not possible to move unassigned domains or plans between workspaces. As a workaround, you can assign your premium plan or domain to a site in the same workspace, transfer that site to another Wix account and then back to your account, selecting the desired workspace during the process. You can then unassign the domain or premium plan from that site and use it as you wish in the new workspace. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix Harmony Editor Adding and customizing elements Wix Harmony Editor: Adding and Customizing Collapsible Text Collapsible text is ideal for sharing lots of information without overwhelming your page. Only part of the text is visible at first, visitors can click an expand button or a link to reveal the rest. Adding collapsible text Start by adding a collapsible text box to your site. Choose from a variety of styles, fonts, line counts, and other settings to match your content and design. Did you know? Collapsible text boxes can hold up to 120,000 characters, so they're great for displaying long bodies of text. To add collapsible text: G o to your editor . Click + Add at the top left of the editor. Select Elements . Click the Text icon on the left. Select the Collapsible Text tab. Click or drag your chosen text style onto your page. Double-click your new text box to add your words. Customize the font , color, and style to match your site’s look. Setting up your collapsible text Once you’ve added the text box to your page, decide how visitors can access the full text. Add a button to expand the content on the same page, or create a link that leads to the complete text elsewhere. Set options for alignment, spacing, and how many lines are shown before visitors need to click. To adjust the text's layout: G o to your editor . Click the collapsible text. Click the Settings icon on the action bar. Adjust any of the following settings: Choose a Collapsible Text part: Decide whether you want to edit the Collapsible text or the Button . Choose what the button does: Decide if your button expands the text or acts as a link. Expands: Enter the text that should appear on the expand button and the button visitors click to collapse the text (e.g. 'Read more' and 'Read less'). Links: Enter the text that should appear on the button visitors click, as well as the URL to the full piece of text. Accessible name: When you edit the button, enter a short description that tells screen readers what the button does (for example, “Read more about this section”). Designing your collapsible text You have full control over the look and feel of your collapsible text. Design the collapsible text itself and the button visitors click to read more — fine-tune everything from fonts and colors to alignment and spacing. To design your collapsible text: G o to your editor . Click the collapsible text. Click the All design options icon on the action bar. Select the relevant part of the collapsible text under Choose what to design . Collapsible Text: Increase or decrease the space between the text and the button. You can also decide how many rows of text are displayed. Text: Adjust the text's font, formatting, alignment, capitalization and more. You can also choose whether or not to apply the site's direction to the text (i.e. left-to-right or right-to-left). Button: Design the button visitors click to read more. Change the fill color, borders, corners, shadow and spacing. You can also adjust the alignment and choose whether or not to apply the site's direction to the button (i.e. left-to-right or right-to-left). Text: Adjust the text that appears on the button. Change the font, formatting, alignment, capitalization and spacing. You can also apply shadow for a 3D effect. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Privacy and GDPR Articles FAQs: Google, Wix and the GDPR When using Google products in conjunction with your Wix site, you should be aware that Google shares data between its global servers, including between the EU and the United States. This data sharing has implications for your site and your compliance with the GDPR . Click on the frequently asked questions below to learn more about Google products and their use within Wix. Can I use Google Fonts on my Wix site? In a recent decision, a regional court in Munich ruled that the “dynamic use” of Google Fonts violates the EU GDPR. This is due to the fact that your visitor's IP address could be transmitted to Google's servers in the United States. Wix has developed an in-house solution to remedy this issue. Google Fonts are now hosted locally within Wix. This means that no IP data is transmitted from the EU to Google's servers in the United States. Note : If you add fonts to your site using alternative methods such as custom embeds, custom elements or iframes, they may contain Google Fonts and we cannot guarantee that these will be hosted locally. Can I use Google Analytics on my Wix site? See the article Tracking Events on Your Wix Site with a Google Analytics Property to understand how to use Google Analytics with your Wix site. If your site is using Google Analytics at the moment of someone accessing your site, their IP address may be transferred to Google’s servers in the U.S. For more information, please contact Google . As an alternative to Google Analytics, you can use Wix Analytics. The data collected by Wix Analytics will depend on, and be aligned with, your visitor's allowance of cookies: By enabling the Wix Cookie Banner , only essential cookies are placed on your visitor's device, if they choose. Wix Analytics relies only on essential cookies or, additionally, cookies placed on your visitors' devices following their consent. Traffic reports rely on Analytics cookies that were consented to by your site visitors, either via clicking Accept on the banner, or by clicking Cookie Settings and then approving Analytics cookies specifically. The Wix Analytics reports for Sales and People rely on essential cookies, such as the log-in cookie - which helps a person to sign-in as a site member - and on server data such as transactions, new contacts, and site members added to your CRM. Learn more about the pros and cons of requesting consent from your site visitors. Learn how to disable Google Analytics for your site. Can I use Google Maps on my Wix site? Google Maps, like any other service provided by Google, may transfer visitor’s data to Google's servers in the United States. If your site is using Google Maps at the moment of someone accessing your site, their IP address may be transferred to Google’s servers in the U.S. For more information, please contact Google . Google Maps is not integrated with Wix’s Cookie Banner solution. If, to comply with local Privacy requirements, you believe that you should not use this feature on your website, consider removing it from your site. To remove Google Maps from your site: Select the element in your Editor. Press Delete on your keyboard. Can I use YouTube on my Wix site? YouTube, like any other service provided by Google, may transfer visitor’s data to Google's servers in the United States. If your site is using YouTube at the moment of someone accessing your site, their IP address may be transferred to Google’s servers in the U.S. For more information, please contact Google . YouTube is not integrated with the Wix’s Cookie Banner solution. To comply with local Privacy requirements, you can use Wix Video . If you choose to use Wix Video, no visitor data will be transferred to Google U.S. To remove YouTube from your site: Select the element in your editor. Press Delete on your keyboard. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Site Members: About the Pages in Your Members Area Your site's Members Area can include different kinds of pages, depending on what you want members to do. Some pages are added automatically based on the apps you use, such as a My Orders page for Wix Stores. Other pages are available for you to add, like a public profile page. You can also create your own private member pages with custom content. Private pages Private pages usually show each member's personal information. Only the member who is signed in can see their private pages, and other members cannot view them. These pages are automatically added to the Login Bar Menu for easy access. By default, members get a private Account Settings page where they can manage their profile and update their personal details. Some Wix apps also add private pages where members can manage their activity securely. For example, if you add Wix Online Programs, members see a My Programs page where they can view a list of programs they're enrolled into. This is a private page, so each member only sees their own programs. Tip: Create your own private pages with exclusive content for members. Public pages Public pages are visible to all site members. Each member has their own version of the page, but other members can view it as well. This is a good way to grow your community and encourage members to interact with each other. Some Wix apps include public pages where members can see each other's activity. For example, if you add a social app like Wix Blog, every member gets a Profile page where they can share details about themselves and get to know other members. Good to know: You can add the profile page to your Members Area even if you don't have any social apps on your site. Next step: Add and set up the Wix Members Area . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Pricing Plans: Connecting a Plan to Content & Services in the Wix App After you add the Pricing Plans app and create plans , you can connect them to services and content. These included Wix Bookings services, Wix Events, Online programs, Wix Blog, Wix Groups, and more. Offering access to booking services Allow clients who purchase a pricing plan access to Wix Bookings services. When creating a plan that connects to Wix Bookings services, there are two plan types you can choose from: Membership: Membership plans are subscriptions which give unlimited access to services for a set amount of time (e.g. a monthly gym membership). Package: Packages allow clients to pay for a set number of services at a discounted rate (e.g. a 6-class package that allows clients to go to six yoga classes per month). To connect a new pricing plan to existing booking services: If you have not done so already, create the pricing plan and save your changes. Go to your site in the Wix app . Tap Manage at the bottom. Tap Catalog . Tap Pricing Plans . Tap to select a plan. Tap Edit Plan . Scroll down to the Connect Benefits section. Tap Connect Services or Manage Services . Select the type of plan you want to offer: Membership (e.g. unlimited access for a month) Package (e.g. a 10-service package) Tap to select the booking services you want to connect in the What services are included? section. Tap Save . Tap Save to save the pricing plan. Offering access to events Offer discounts on event tickets to guests who purchase a membership plan. Note: Before you start, create the relevant events . To offer access to events: If you have not done so already, create the pricing plan and save your changes. Go to your site in the Wix app . Tap Manage at the bottom. Tap Catalog . Tap Pricing Plans . Tap to select a plan. Tap Edit Plan . Scroll down to the Connect Benefits section. Tap Connect Events . Tap to select the events you want to connect. For each event, enter the discount amount (e.g. 25%) and enter the maximum number of tickets a guest can apply the discount to. Tap Done . Tap Save . Offering access to online programs Using the Online Programs app, you can create programs with steps along the way that participants need to perform, like a 30-day push-up challenge. You can include access to your online programs as part of a pricing plan. Note: Before you start, create the relevant programs . To offer access to online programs: If you have not done so already, create the pricing plan and save your changes. Go to your site in the Wix app . Tap Manage at the bottom. Tap Catalog . Tap Pricing Plans . Tap to select a plan. Tap Edit Plan . Scroll down to the Connect Benefits section. Tap + Connect Programs . Tap to select the program you want to connect. Tap Done . Tap Save . Offering access to blog content You can limit access to your blog so that all site visitors can view the blog feed but only clients who purchase a pricing plan can read individual posts. To offer plan holders exclusive access to selected blog posts: If you have not done so already, create the pricing plan and save your changes. Go to your site in the Wix app . Tap Manage at the bottom. Tap Catalog . Tap Pricing Plans . Tap to select a plan. Tap Edit Plan . Scroll down to the Connect Benefits section. Tap Choose Posts . Tap to select the posts you want to connect. Tap Done . Tap Save . Note: To offer plan holders exclusive access to your entire blog, make the blog feed page an exclusive site page. See below. Offering access to exclusive site pages Offer access to exclusive content by creating site pages that can only be accessed by clients who purchased a pricing plan. You can add any content to these pages including videos or downloadable documents. Note: You can only customize a plan so that it offers access to exclusive site pages on desktop. Connecting members-only groups Invite your clients to members-only groups using the Wix app. This is a great way to build a community around your business. It also allows members to share advice and tips and get to know each other better. Before you begin: Make sure to create the relevant groups . You can adjust the privacy settings of your groups at any time to make them members-only. To connect Wix Groups to your pricing plans on the Wix App: If you have not done so already, create the pricing plan and save your changes. Go to your site in the Wix app . Tap Manage at the bottom. Tap Catalog . Tap Pricing Plans . Tap to select a plan. Tap Edit Plan . Scroll down to the Connect Benefits section. Tap + Connect Groups . Tap to select the group you want to connect. (Optional) Tap + Create New Group . Tap Done . Tap Save . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Running campaigns and paid ads Google Ads with Wix: About Google Ads Performance Max Sales Campaigns Notes: Google Performance Max Sales campaigns are for Wix Stores users only. This campaign option is only available once you have set up a Google Merchant Solutions account , listed your store products, and submitted them to Google. Get your products in front of millions of potential customers with a Google Ads Performance Max Sales campaign. Performance Max Sales ad campaigns display your product ads across all of Google's channels simultaneously including YouTube, Google Search and Google Shopping. Start by setting up a Google Merchant Solutions account and get your products listed and approved. Then return to the Google Ads tab in your site's dashboard to set your campaign language, location and budget before launching. What is a Performance Max Sales campaign? Google's Performance Max Sales campaigns allow you to advertise your store products across all of Google's channels at once. These campaigns are designed for businesses who want to use Google's advertising network to promote their products. They leverage machine learning to optimize ad placement and delivery to get your ads in front of the right people. Once you create a Google Merchant Solutions account and launch your campaign, Google broadcasts your product ads across its channels including Google Shopping, YouTube, and Google Search. Learn more about Google Performance Max campaigns. Creating a Performance Max Sales campaign with Wix The first step in building a Performance Max Sales campaign is creating a Google Merchant Solutions account. If you don't have an account, you will be prompted to set one up after selecting your campaign goal. Next, choose a language and target location(s) for your product ads. Finally, set a budget and launch. Note: After you list your products on Google Merchant Solutions, it can take up to 72 hours for Google to approve them. To create a Performance Max sales campaign: Go to Google Ads in your site's dashboard. Click Create New Campaign . Click Create Sales Campaign under the Boost product purchases advertising goal. Before you can launch your campaign, create a Google Merchant Solutions account to list your products. Click Go to Google Merchant Solutions to set up an account. Learn more about creating a Google Merchant Solutions account . Once your Google Merchant Solutions account is connected and your products are approved, you can start creating your campaign. Choose your campaign language, the location(s) where you want to show your ads, and set a campaign budget. Purchase a subscription and launch your campaign. You can track your campaign's progress and metrics from the Google Ads with Wix dashboard. FAQs Click a question below to learn more about Performance Max Sales campaigns. Why can't I see the option to create this type of campaign in my dashboard? The Performance Max Sales campaign option is only available after you connect to Google Merchant Center and submit your products to Google. Learn more about adding and setting up Google Shopping . What is the difference between Performance Max Sales campaigns and Performance Max Leads campaigns? A Performance Max Sales campaign is best for advertising store products. Performance Max Leads campaigns are good for advertising a business or service. Learn more about Google Performance Max campaigns . What products are visible in my ad campaign on Google? All your products with the 'Live' status that are also set to 'Visible' in Google Merchant Solutions appear across Google's channels as part of your campaign. Why can’t I add keyword themes to target my audience for my PMAX campaign? The option to target audiences using keyword themes is only available for PMAX Leads campaigns. If you're using another campaign type, such as PMAX Sales, targeting is automatically handled through the product descriptions in your store or other provided inputs. Can I convert my PMAX Sales campaign to a PMAX Leads campaign or vice versa? Currently, it is not possible to directly convert a PMAX Sales campaign to a PMAX Leads campaign or vice versa. However, you can create a new campaign and choose the campaign type that aligns with your goals. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Events: Creating Online Events Hosting an online event is a great way to connect to international audiences and keep your business going without meeting in person. Tip: You can create a hybrid event where you meet both in person and online. Step 1 | Plan your online event To get started, decide where you'd like to host your online event. This article will walk you through how to set up an event on any external platform designed to host virtual events (e.g. YouTube streaming, Facebook Live). Tip: Wix also offers the option to integrate your online event using Zoom . In addition, you can hold an event using Wix Video's live streaming . Step 2 | Create the online event in Wix Events To display the event on your site and allow guests to register, add an online event in the Wix Events dashboard. Creating an online event is almost the same as creating an event with a physical location, with a few differences outlined below. For complete instructions on how to create an event, click here . To create an online event: Go to Events in your site's dashboard. Click + Add Event . Select a type of event (this selection can't be changed after you click Create Draft ): Ticketed Event: Sell event tickets or offer them for free. RSVP Event: Guests register for the event. Enter the General Info . Enter the Date and time . Tip: For online events, we recommend displaying your time zone. Select a location: Online only events: Click Online . Enter an Online Location Title (e.g. Webinar). Hybrid events (physical location and online): Click Physical Location . Start typing the address of the location and select it from the list. (Optional) Enter a Venue Name (e.g. Fremont Hotel). Click Create Draft . When you've finished adding other customizations (e.g. creating tickets, customizing the registration form), publish your event. Step 3 | Inform your guests about the event To join your online event, guests will need access information (e.g. a link to the event and login details). To set this up you must decide when to send the access information and how you want to send it. Choose from the options listed below. Tip: Make sure guests know what to expect. For example, if you plan to send log in information by email 1 hour before the event starts, then we suggest you state this in the confirmation email. Select one or more of these methods: Confirmation email - for events with tickets When a guest buys a ticket, they receive a confirmation email (unless you disabled this option). By default, the email contains the following text "Your tickets are attached to this email. Don't forget to bring them." We suggest you: Deselect the Include PDF ticket in the email toggle to disable it. Edit the text of the email to suit an online event and include a link or information on how to access to the event. Alternatively, you can use the confirmation email to let guests know when they will receive access information, as in the example below. Confirmation email - for events without tickets When a guest registers for an event, they receive a confirmation email (unless you disabled this option). You can edit the text of the email to include information on how to join your event. Alternatively, you can use this email to let guests know when and how they will receive access information, as in the example below. Reminder email You can send a reminder email to event participants before the start of an event and decide when you want it sent. You can edit the text to include access information. Wix automations and email marketing If you use Wix Automations to send a confirmation email to guests when they register, you can include information about how to access the event. Alternatively, let guests know when you will send that information. Learn how to create an automated email for an event . You can also send an email marketing campaign that includes access information. This is similar to a Wix automation, but you can manually send it at any time. Email your guest list You can send an email to event guests at any time. To get a list of the email addresses of guests who registered for the event, you can export the event's guest list . Wix app on your mobile device If you use the Wix app, you can communicate to guests through the app to your member app in 2 ways: You can broadcast a message to all of your guests. You can create a discussion in the discussion feed. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Analytics for your site and business Wix Analytics: Discrepancies Between Wix Analytics & Data in Other Tracking Tools If you are using Wix Analytics and other tracking tools, such as Google Ads, Google Analytics, or Facebook Ads, you may find there are differences in your data. Note: The most common reasons for seeing discrepancies in analytics data are cookie consent and the different algorithms used to filter bot traffic. Read more about these reasons below. Google Ads data discrepancies Click below to learn more about the differences between Wix Analytics and Google Ads data. Discrepancies caused by disabled URL auto-tagging If there are discrepancies between your site's Wix Analytics data and Google Ads data, check if URL auto-tagging is enabled. If auto-tagging is disabled, most of your traffic will be tagged as organic. Tagging your Google Ads URLs Metrics that are similar, but not the same In Wix Analytics , a Site Session is all of the actions performed by a visitor, and ends after 30 minutes of inactivity. If you compare Google Ad Clicks to Wix Analytics Site Sessions , it's possible you'll see a difference in your data. This is because the same visitor can click your ad more than once during a session. Facebook Ads data discrepancies Click a title below to learn more about the differences between Wix Analytics and Facebook Ads data: Differences in metric names In Wix Analytics , a Site Session is all of the actions performed by a visitor, and ends after 30 minutes of inactivity. If you use Facebook Pixel , you'll see Landing Page Views metrics in your Facebook metrics. Landing Page Views can be compared to Site Sessions in Wix Analytics. Facebook's Link Clicks metrics should not be compared to Site Sessions in Wix Analytics. Learn more: Facebook Visits Metric Information Facebook Metrics for Website Visitors Ads Differences in Traffic Source attribution models Attribution models are customer touchpoints, showing which marketing campaigns and social media platforms are used to find and then revisit your site in a 30 day period. Due to the differences in traffic source attribution models, you might see more visits (landing page views) in Facebook metrics than in Wix Analytics. Traffic Source in Wix Analytics: The traffic source is where the visitor was referred from. If a visitor clicks a Facebook Ad, the traffic source is Facebook. Traffic Source in Facebook metrics: Wix gathers traffic data from sources that Facebook is not aware of, which can lead to data discrepancies. Example: A visitor clicked a Facebook ad, then received a marketing email sent through your Wix site, and they clicked a link in the email. Wix will attribute the visit to email marketing, and Facebook will attribute it to Facebook ads. If you’re using the Wix Facebook Ads tool, you can count visits like these the same way Facebook does. Meaning, if a visitor clicked a Facebook ad in the last 7 days, and then came via email marketing, you can still attribute the visit to Facebook Ads by selecting the Wix FB Ads Last Click attribution model. Learn more about Facebook attribution models Differences in data due to visitors changing devices or browsers Wix Analytics data: The data collected is based on site sessions, and each sessions limited to the browser in use at that time. If someone clicks a Facebook Ad, but completes the purchase later on a different device or browser, the order will not be attributed to the Facebook Ad. Facebook Ads data: Facebook can track data from the same person over different devices and browsers. This means that if someone clicks a Facebook Ad and completes a purchase later on using a different device, the order is attributed to the Facebook Ad. Google Analytics data discrepancies Click below to learn more about the differences between Wix Analytics and Google Analytics data. Differences in traffic data Wix Analytics and Google Analytics filter out traffic from bots such as computer scripts, search engines, and QA checks by default. As Google and Wix use different algorithms to filter bot traffic, your analytics data may show different results. Differences in sales and people reports The differences in sales and people reports between Wix Analytics and Google Analytics are due to the different ways in which data is collected and processed: Wix Analytics has access to production data in your Wix site, such as your contact list and transaction database. Wix Analytics will not show you cancelled orders, and it will show you zero sum (free) orders. Google Analytics data source is client events. Client events might be lost due to network issues, or not collected if cookies are not enabled, or if javascript does not run. Google Analytics will show you cancelled orders, and won't show you zero sum (free) orders. Differences in metric names Metric names between Wix Analytics and Google Analytics aren't always an exact match. When comparing data, note: Users in Google Analytics = Visitors in Wix Analytics. Traffic Channe l in Google Analytics = Referring Category in Wix Analytics. Referral in Google Analytics = Referring URL in Wix Analytics. Page in Google Analytics = Page Path in Wix Analytics. Transactions in Google Analytics = Orders in Wix Analytics. Revenues in Google Analytics = Total Sales in Wix Analytics. Differences in time frames When Google show stats for the last 7 days, the end date they refer to is yesterday. In Wix Analytics, the last 7 days time period includes today. This applies to all "Last X" time periods (last 30 days, last month, last year, etc.) Other reasons for data discrepancies Click below to find more reasons for data discrepancies in Wix Analytics. Cookie Consent data discrepancies If your site has a cookie consent banner, Wix Analytics data can only be collected from visitors who have clicked "Accept". Our analysis shows approximately 50% of visitors accept cookies, so if you have a Cookie Consent banner, it's fair to assume your traffic data should be doubled. Learn more about displaying cookie banners Discrepancies due to different bot algorithms Wix Analytics and other tracking tools filter out traffic from bots such as computer scripts, search engines, and QA checks by default. As each tool uses different algorithms to filter bot traffic, your analytics data may show different results. Tip: Check out the 'Bot Traffic over Time' report on the All Reports page in your dashboard to see the amount of traffic your site is getting from bots. Discrepancies when using multiple marketing channels Wix Analytics collects traffic data from multiple marketing channel sources such as Facebook Ads, and Google Ads. The data in Facebook and Google may not be exact match to Wix Analytics data, as their data is based on one source. Discrepancies caused by Analytics Blockers Your site visitors can set their browser preferences to prevent the collection of data on specific websites, which can result in data discrepancies. Discrepancies caused by timezone differences There may be discrepancies between Wix Analytics and other analytics tools data due to different reporting timezones. For example: If your Wix account's time zone is set to Dublin GMT 00:00, and your Google Analytics account time zone is set to Kiev GMT +02:00, there will be a two hour difference in data collected. To change the time zone in your Wix account: Go to Settings in your site's dashboard. Scroll to the General section and click Languages & Region . Scroll to Time zone and update your time zone as required. Discrepancies due to data latency Wix Analytics and other analytics tools have different latency periods. There is a 1 hour latency in Wix Analytics. For the most accurate overview, compare long date ranges instead of hour by hour data. Discrepancies resulting from HTTPS redirects in promotion tool ads If your site is uses HTTPS , the referral data will be stripped out as direct data if you use http :’your site address’ in Google Ads or Facebook Ads. Missing clicks in promotion ad tools Not all clicks on your ads will result in your site page loading. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Site Members: Adding and Customizing Your Login Bar Customize the login bar that members use to sign in to your members area, along with the menu it displays. You can decide which tabs and links appear on the menu, adjust the layout, and design the element to ensure it matches the overall style of your site. Adding the login bar When you add a members area to your site, a login bar is automatically included in the header section. This ensures it appears on all pages, giving members quick and convenient access to their account. If you need to re-add the login bar or want to add additional login bars, you can do so effortlessly. Wix Editor Go to your editor . Click Add Elements on the left side of the editor. Click Community . Click Login Bar . Click or drag and drop the login bar to add it to your page. Studio Editor Go to your editor . Click Add Elements on the left side of the editor. Click Community . Click Login Bar . Click or drag and drop the login bar to add it to your page. Wix Harmony Editor Go to your editor . Click + Add at the top left of the editor. Select the Members Area category. Drag a design you like onto your page. Setting up the login bar Select the information you want the login bar to display, customize the text, and add a friendly greeting, such as "Hey there, Lisa!" This personal touch can help create a welcoming experience for your members. Wix Editor Go to your editor . Click the login bar element on your page. Click Set Up Login Bar . Select the relevant login bar state: Logged-in or Logged-out : Customize the Logged-in version of your login bar: Appearance: Choose an avatar, full, or text style. If using an avatar, select an image, initials, or custom style and adjust its size. For text and full styles, add custom button text. Choose an arrow style and size. Optionally show a greeting before the member's name and display a notification bell icon. Layout: Select the login bar alignment and element direction. Dropdown menu: Select the items' alignment, change the logout button text and enable the Buy Again section. Buy Again: When enabled, you can select the number of items displayed, what happens when the button is clicked, and customize the Add to cart and Buy again button text. Customize the Logged-out version of your login bar: Choose an avatar, full, or text style. If using an avatar, select an image, initials, or custom style and adjust its size. For text and full styles, add custom button text. Studio Editor Go to your editor . Click the login bar element on your page. Click Set Up Login Bar . Select the relevant login bar state: Logged-in or Logged-out : Customize the Logged-in version of your login bar: Appearance: Choose an avatar, full, or text style. If using an avatar, select an image, initials, or custom style and adjust its size. For text and full styles, add custom button text. Choose an arrow style and size. Optionally show a greeting before the member's name and display a notification bell icon. Layout: Select the login bar alignment and element direction. Dropdown menu: Select the items' alignment, change the logout button text and enable the Buy Again section. Buy Again: When enabled, you can select the number of items displayed, what happens when the button is clicked, and customize the Add to cart and Buy again button text. Customize the Logged-out version of your login bar: Choose an avatar, full, or text style. If using an avatar, select an image, initials, or custom style and adjust its size. For text and full styles, add custom button text. Wix Harmony Editor Go to your editor . Click the login bar element on your page. Click the Display elements icon on the action bar and choose what to show: Avatar : Show or hide the member's profile picture, initials, or custom image. Display text : Show or hide extra text next to the avatar. Select Custom text , Member's name , or both: Custom text only: shows your own text instead of the member's name. Member's name only: shows the member's name. Both: shows your custom text as a greeting before the member's name (e.g. "Hello" + name). Arrow icon : Show or hide the dropdown arrow next to the login bar. Click Edit Text to customize your custom text and the text members click to log out (e.g. "Sign out"). To customize what visitors who aren't logged in see: Click the state drop-down above the login bar (showing Regular Mode ) and select Logged Out View . Click the Display elements icon and choose to show or hide the Avatar and Log in text . Managing the login bar menu When logged-in members click the login bar, a drop-down menu opens. You can choose which member tabs and pages you want to display in this menu. Wix Editor Go to your editor . Click the login bar element on your page. Click Manage Menu . Choose what you want to do next: Add more menu items: Click + Add Menu Item at the bottom. Click Link . Choose where you want to link to (e.g. site page, external web address) and set it up using the available options. Click Done . Rename a menu item: Double-click the menu item to enter a new name for it. Remove a menu item: Hover over t he relevant item, click the More Actions icon and select Remove / Hide from menu . Reorder the menu: Hover over the relevant item, hold the Reorder icon next to it and drag it to the relevant position. Studio Editor Go to your editor . Click the login bar element on your page. Click Manage Menu . Choose what to do next: Add more menu items: Click + Add Item at the bottom. Click Link or anchor . Choose where you want to link to (e.g. site page, external web address) and set it up using the available options. Click Done . Rename a menu item: Double-click the menu item to enter a new name for it. Remove a menu item: Hover over the relevant item, click the More Actions icon and select Remove from menu . Reorder the menu: Hover over the relevant item, hold the Reorder icon next to it and drag it to the relevant position. Wix Harmony Editor Go to your editor . Click the login bar element on your page. Click Manage Menu . Choose what you want to do next: Add more menu items: Click + Add Item at the bottom. Click Link or anchor . Choose where you want to link to (e.g. site page, external web address) and set it up using the available options. Click Done . Rename a menu item: Double-click the menu item to enter a new name for it. Remove a menu item: Hover over the relevant item, click the More Actions icon and select Remove from menu . Reorder the menu: Drag and drop the relevant item to change its position. Designing the login bar Customize the design of your login bar to match your site's theme. You can change the colors, fonts, borders, and more to create a cohesive look. Wix Editor Go to your editor . Click the login bar element on your page. Click the Design icon . Click the Regular tab and customize the design using the following options: Fill Color & Opacity : Change the colors and opacity of the icons, background and notifications on the l ogin bar . Borders : Change the color, opacity and width of the login bar. and menu borders. Corners : Change the corner radius of the login bar and menu. The bigger the radius, the rounder the corners. Shadow : Add and design a shadow for your login bar and menu. Text: Change the colors and fonts of the text on the login bar and menu. Click the Hover and Selected tabs to update the text color when members hover over or select it. Studio Editor Go to your editor . Click the login bar element on your page. Click the Design icon . Click the Regular tab and customize the design using the following options: Fill Color & Opacity : Change the colors and opacity of the icons, background and notifications on the login bar. Borders : Change the color, opacity and width of the login bar. and menu borders. Corners : Change the corner radius of the login bar and menu. The bigger the radius, the rounder the corners. Shadow : Add and design a shadow for your login bar and menu. Text: Change the colors and fonts of the text on the login bar and menu. Click the Hover and Selected tabs to update the text color when members hover over or select it. Wix Harmony Editor Go to your editor . Click the login bar element on your page. Click the All design options icon on the action bar. Choose the part you want to design: Login bar , Menu dropdown or Avatar . Design the login bar: Fill colors : Change the color of your login bar, menu or avatar, choosing one of your brand colors or a custom color. Text : Change the colors and fonts of the text on the login bar and menu. Borders : Define the borders of your login bar so it stands out, choosing a color, width and style. Click the Edit individual borders icon to design each side of the border. Corners : Make the corners of your login bar more square or round by dragging the slider under Radius . Click the Edit individual corners icon to design each corner separately. Shadow : Apply inner and outer shadow to give the login bar an interesting 3D effect, setting the position, blurriness, color and more. Layout : Set the alignment and direction, as well as the avatar size. Note: The available options depend on the part you chose to design in step 4. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Go: Managing Your Device Settings Important: This article is about managing device settings when using the Wix POS Go as a standalone solution. The Wix POS Go card reader is currently only available in the US, Canada, and the UK. Your Wix POS Go card reader makes it simple to manage your store and device with its built-in touchscreen. The More tab gives you fast access to key actions and settings so you can run your store more efficiently, such as updating inventory rules, refreshing your product list, changing language and time zone, or accessing admin device controls . Managing app and inventory settings Open your settings to manage checkout rules, product info, language, time zone, and more - all from one place on your Wix POS Go device. To open and customize your settings: Tap More at the bottom right of your Wix POS Go screen. Tap Settings . From the Settings menu, choose one of the following: Inventory: S et how your Wix POS Go handles out-of-stock products under Sell out of stock products : Allow: Let customers purchase even if the item is out of stock. Allow with permissions: Only allow some team members to sell out-of-stock products. You can manage permissions in the Roles & Permissions page in your site dashboard. Learn more about site roles and permissions . Don’t allow: Out-of-stock items cannot be sold. Show out-of-stock labels: Enable or disable the toggle to show or hide labels for sold-out products at checkout, in the cart, and in your products list. Tips: Tap the Collect tips toggle to enable it. Enter your tip presets. Tap the Allow a custom tip amount to allow or block customers from entering a custom tip. App: App Language: Tap the Language drop-down to change the display language for your Wix POS Go. You can choose between English and Français (French) . Troubleshooting: Tap Reload Catalog to sync your full product list with your store. You can use this option if you are having issues loading your catalog. Time zone: Tap Change Time Zone to set the device’s local time zone. Managing your tip settings Turn on tips so your clients can choose their own tip on the card reader when they pay. There is no need to ask or enter it yourself. You can also configure the preset tip amounts that appear on the device. To manage your tip settings: Tap More at the bottom right of your Wix POS Go. Tap Settings . Tap the Collect tips toggle to enable it. Under Tips , choose what to configure: Tips: Turn on to show a tip prompt on the device when a client pays with the card reader. Tip amounts: Set the preset tip percentages your clients can choose from. Custom tips : Tap the Allow a custom tip amount to allow or block customers from entering a custom tip. What happens at checkout? When a client pays with the card reader, the tip prompt appears on the device so they can select a tip before completing payment. Switching your site or logging out of your device When you manage more than one store or need to log out, you can quickly do so from the More tab. To switch sites or log out: Tap More at the bottom right of your Wix POS Go device. Tap your site name at the top of the screen. Choose what you want to do: Switch site: Tap Switch next to your current site's URL in the Website section and select the store you want to manage. This changes your active store for sales, sales history and customer management. Log out: Tap Log out at the bottom of the screen when you’re ready to sign out or let another team member use the device. Accessing your advanced device settings Access all of your device's admin settings, including device network, pairing, device language, visual appearance controls, and more. To access and manage your advanced device settings: Tap More at the bottom right of your Wix POS Go screen. Tap Settings and then tap Device Settings . Tip: Alternatively, to access your device settings, you can swipe right from the left edge of the reader screen, then tap the Settings button. Enter your admin PIN (07139). Choose which settings you want to access: Network: View and connect to available WiFi networks. Generate pairing code: Create a pairing code to sync the device with your Wix account. Language: Set your device language. This d oes not affect the language of your Wix POS Go interface. Country: Set your device location. This m akes sure automatic updates happen at midnight so they do not disrupt your sales. Appearance: Appearance: Select a light or dark theme from the drop-down. Brightness: Use the slider to adjust the screen's brightness levels when the device is plugged in or unplugged from a power source. Display timeout: Choose when your device screen turns off automatically if the reader isn’t connected to a power source. Share device report: Share diagnostic information for troubleshooting. About device: View technical device details. Ready to start selling? Learn how to use your Wix POS Go . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: About the Refund Policy for the Mobile App Premium Plan Before you can get your own native app live and connected to Apple's App Store or Google Play, you need to purchase a Mobile App Premium plan . If you decide the plan isn't right for you, you can request a refund within the refund timeframe. Refund policy details You are eligible for a refund within the first 30 days from initial purchase . To get the refund, cancel your plan from Premium Subscriptions in your Wix account. To cancel your Mobile App Premium plan: Go to Subscriptions in your Wix account. Scroll down to the site with the mobile app plan and click the More Actions icon next to Mobile App Premium . Click Cancel Mobile App Premium . Click Cancel Now in the pop-up to confirm. Additional information about refunds Trial period cancellations: If you cancel the plan within 72 hours of purchase (during the trial period), the original charge may be removed from your account within 20 business days, rather than being refunded. Refund timeline: Refunds may take up to 20 business days to appear on your credit card statement. Bank charges: Wix is not responsible for any bank fees, commissions, or overdrafts related to your purchase. Please contact your bank directly to resolve these issues. Developer account fees: Wix does not cover any refund or cancellation fees for your Apple or Google developer accounts. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Hiding Images from the Service List If you add an image to a service you created, it is displayed on your Service List page. You can choose to hide the service images from your service list if you'd like. To hide images from the service list: Wix Editor Go to your editor . Click the service list element on your page. Click Settings . Click the Display tab. Deselect the Image checkbox under Service Details . Studio Editor Go to your editor . Click the service list element on your page. Click Settings . Click the Display tab. Deselect the Image checkbox under Service Details . Wix Harmony Editor Go to your editor . Click the service list element on your page. Click the Display Elements icon on the action bar. Deselect the checkbox next to Service Image . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit