< Back Managing your business Managing your customers Wix Automations: Managing Your Automations Automations allow y ou to streamline your work processes and save time on manual tasks. View and manage all of your automations from the Automations page i n your site's dashboard. You can edit, duplicate and rename existing automations and deactivate those you don't need. Viewing all of your automations The Automations page in your site's dashboard is where you'll find a full record of all of your active and inactive automations (across all apps). The automations listed in 2 tabs: 'Custom automations' and 'App automations'. Get details about each automation (like the number of times it was triggered), edit or duplicate automations, and more. To view your automations: Go to Automations in your site's dashboard. Scroll down to the Your automations section to view all of your automations across 2 tabs: Custom automations: Active and inactive automations you've created here or directly through an app. App automations: Active and inactive automations created automatically when you've installed apps. (Optional) Click an automation to view its automation summary, the last trigger date and the total times triggered. Tip: Click Explain automation to get an AI-generated description of what this automation does. Tip: Click Filter to view only active or inactive automations, or those with specific trig gers or actions. Editing, duplicating or renaming an automation Edit automations so they're working for your business, or rename them so you and your site collaborators can identify them at a glance. Save time by duplicating an existing automation and then making any edits needed. For example, you can use the same email campaign design to respond to different triggers. To edit, duplicate or rename an automation: Go to Automations in your site's dashboard. Scroll down to the Your automations section. Hover over the relevant automation and click the More Actions i con . Choose what you want to do: Edit an automation Click Edit . Edit the automation as necessary. Tip: Click any step to duplicate, delete, skip or view its data. When you're finished editing, click Save . Learn more about setting up each part of an automation . Notes: Editing the timing of an automation can affect 'pending' actions . "Pending" actions have been triggered but haven't yet taken place ( the delay has been set after a certain period of time). If you edit an automation, the changes only apply to new activations. Automations triggered before the changes were made will still run with the settings previously defined. Duplicate an automation Click Duplicate . Edit the relevant details within your duplicated automation. Note: Don't forget to update your duplicated automation's name, or it will remain 'Copy of...'. When ready, click Activate . Rename an automation Click Rename . Edit the automation's name. Click Save . Activating, deactivating, archiving, or deleting an automation You can control the status of your automations at any time. Activate automations yo u have in drafts and deactivate or delete automations you no longer require. Activating a draft will make it live and active. Deactivating an automation will make it inactive, ready to be activated again in future. Archiving an automation will set its status to inactive and prevent any future runs. Deleting an automation will remove it from your page and you won't be able to restore it. To activate, deactivate, archive or delete an automation: Go to Automations in your site's dashboard. Scroll down to the Your automations section. Hover over the relevant email automation and click the More Actions icon . Choose what you want to do: Activate an automation Click Edit . Click Activate at the top right. Deactivate an automation Deactivating an automation will stop it running without deleting it. You can reactivate at any time. Click the toggle to deactivate an active automation. Notes: If you deactivate an automation, any ongoing runs stop and any pending actions are cancelled. Trigger data isn't collected when an automation is inactive. The automation won't run retroactively when reactivated. For example, an automation that sends "thank you" emails following purchases is deactivated on Monday. Joe makes a purchase on Tuesday. The automation is reactivated on Wednesday. Joe won't receive a "thank you" email because the automation couldn't collect the trigger data on the day of Joe's purchase. Archive an automation Click Archive . Click Archive Automation in the pop-up to confirm. Notes: If you archive an automation, runs in progress will not be affected and pending actions will execute. Keep in mind that you cannot edit an automation while it is archived. You can restore an archived automation and return it to your list of active automations. The unarchived automation is restored as 'inactive', so you can make it active again whenever you’re ready. Archived automations are permanently deleted after 6 months. Delete an automation Click Delete . Click Delete in the pop-up to confirm. Notes: If you wish to use an automation in the future, consider deactivating it rather than deleting it. App automations cannot be deleted but often can be deactivated. If you delete an automation, any ongoing runs stop and any pending actions are cancelled. Viewing your quotas Some automation actions are subject to quotas. For example, an automation with the action 'Send an email' uses emails from your site's email marketing plan . View your quotas from your Automations page so you can easily see when your quotas are running low and you might need to upgrade. To view your quotas: Go to Automations in your site's dashboard. Click Manage Quotas . Viewing your email automation statistics Automations with the ‘Send an email’ action include a dedicated statistics page. Track email performance, filter by date range, and see a list of all recipients. To view your email automation statistics: Go to Automations in your site's dashboard. Scroll down to the Your automations section. Hover over the relevant email automation and click the More Actions icon . Click View email stats to view your email marketing statistics. Go to the relevant tab: Email analytics: Filter by date range to view the following statistics. Delivery statistics: How many emails were sent, plus delivery rate, open rate, and click rate. Each metric shows both the total number of emails and the number of unique recipients. Business impact: Sales and orders from recipients who clicked through. Site traffic: Site sessions and unique visitors driven by the email. Delivery performance: Bounced emails, spam complaints, and unsubscribes. Top links clicked: URLs in your email ranked by unique clicks. Recipient: Allows you to see anyone who has ever received the email. Filter by status (e.g. Sent , Opened , Clicked ) and/or download the list. Tip: If you have multiple 'Send an email' actions in your automation you can select which email statistics you want to view. Viewing your automation's run log The run log is designed to give you detailed insights into how your automation operates. Each time an automation is triggered, the run log presents vital information such as the status of each run, how it performed, and whether there were any issues along the way. This helps you monitor the success of your automations and identify potential problems, in order to fine-tune your workflows and ensure they run smoothly. To view your automation's run log: Go to Automations in your site's dashboard. Scroll down to the Your automations section. Hover over the relevant email automation and click the More Actions i con . Click View run log to view the runs from this automation . FAQs Click the questions below to learn more: What is an 'App automation'? As you build your site and install apps on it, some apps include complimentary automations that are important for the proper functioning of these apps. Some automations are installed on your site upon the app’s installation, and some are installed upon specific events. Learn more about App automations . Are there suggested automations? Yes. You'll see Wix's suggested automations when you start to create a new automation. These are specific to your business type and the apps you've added to your site. They are listed by business benefit to help you choose: "Sell more online", "Engage with clients", and more. Start the process of creating an automation to view the automations recommended for your site. Where can I find my archived automations? Go to Automations in your site's dashboard. Click the More Actions icon at the top. Click Archived Automations to view all your archived automation workflows. What happens to the data and statistics of an automation after it’s archived? All email stats and run logs remain accessible while the automation is archived. You can view these from the Archived Automations table at any time until the automation is permanently deleted after 6 months. What happens if I skip a step in my automation? The Skip feature lets you temporarily disable a step while keeping it in your automation flow. This means that a skipped step won’t run when the automation is triggered. Note: Conditions can't be skipped. What statistics can I see for all my automations? For all automations that do not have a 'Send an email' action, you can view the last triggered date and the total times triggered. Click the relevant automation on your Automations page to display the summary panel. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Improving Your Page's SEO & GEO with the Wix SEO Assistant You can use the Wix SEO Assistant to help you optimize your site's pages for search engines and AI agents. It gives you recommendations that you can follow to improve your page's content, structure, and SEO attributes. The SEO Assistant also identifies potential issues with your page and creates tasks where you can learn how to resolve them. The SEO Assistant is currently available to help you optimize your page content in multiple Wix apps including Wix Bookings services, Wix Stores product pages and Wix Blog post pages. Looking to boost your site's SEO & GEO? This article refers to optimizing your page content (blog posts, store products, etc.) You can also use the SEO Assistant for SEO across your site . Understanding the Wix SEO Assistant The SEO Assistant analyzes your page and creates a list of optimization tasks based on its current content and settings. The tasks contain recommendations for ways to improve your page and instructions on how to do them. When you open the SEO Assistant, you'll see a list of possible tasks to work on. You can also get more tasks by adding a focus keyword that you want to target. Each task has a label that helps you identify which are the most important to deal with first. Once you add your focus keyword, an overview of the number of tasks and their importance is displayed above the tasks list to help you prioritize. The four labels are: Label What it means Critical These tasks can prevent your page from being indexed and appearing in search results. You should do these tasks first High These are important tasks that can affect how your page appears in search results and how well it ranks. Medium These tasks may affect your page's ranking in search results. Low These tasks are advice rather than important tasks. These generally help make your page more informative to search engines and visitors and may improve your page's ranking and how it looks in search results. Task that you haven't completed have a red warning label , while tasks that you've completed have a green tick . Important: A red warning label does not necessarily mean that your page has an error. The only exception is if you see a Critical task. These tasks means that search engines can't index your page and it won't appear in search results. If you want your page in search results, you need to complete any Critical tasks in the list. Learn more about indexing issues Types of tasks in the Wix SEO Assistant You may see different tasks in the SEO Assistant depending on the content of your page and its settings. Choose a task type below to learn more about it. Focus keyword Your focus keyword gives the SEO Assistant more information about your goals for your page. The SEO Assistant uses your keyword to create additional tasks with recommendations for improving your page. If you're not sure what to add here, you can click Best practices to get some tips or click Get keyword ideas to research keywords with Keyword Research Tools. Fix what's needed to let search engines index this page This task means that your page is currently not indexed and will not appear in search engine results. Possible reasons for this include: You have not allowed search engines to index the page The page has a "noindex" robots meta tag To let search engines index this page, follow the instructions in the task to resolve the issue. Add focus keyword to title tag You page's title tag is the title that search engines usually display for your page in search results. Adding a title tag to your page can help search engines to create an appropriate title for your page. To complete this task, add your focus keyword to your page's title tag and click Apply . Important: Search engines may sometimes use other content on your page in search results if they decide that it's a better match for a search query. Add focus keyword to H1 (page's title) Heading tags are elements in your site's HTML code that represent the headings on your page. Heading tags have a top-down hierarchy from H1 (Heading 1) to H6 (Heading 6). Your post/service H1 tag is its title. To complete this task, edit your title so that it includes your focus keyword. Add focus keyword to at least one subheading (Wix Blog post pages) Note: This task only exists for Wix Blog post pages. Heading tags are elements in your site's HTML code that represent the headings on your page. Heading tags have a top-down hierarchy from H1 (Heading 1) to H6 (Heading 6). H1 usually represents a page's title, while H2-H5 represent all other headings. To complete this task, edit one of your post's H2 or H3 subheadings so that it includes your focus keyword. Write alt text for all images You can help get your images found in search results like Google by adding text to them. Since search engines cannot “read” an image, they search your site's HTML code for text that describes the image. This text is known as “alt text”. Screen readers also read out the alt text to describe the media on your site. To complete this task, follow the instructions to add alt text to all of the images in your post/service/product. Learn more about adding alt text to images. Use the correct hreflang tags for versions of this page in other languages (multilingual sites only) When you use Wix Multilingual to create language versions of your site, Wix automatically adds hreflang and x-default tags to the code of your multilingual pages. These are HTML attributes that can help tell search engines like Google the language and geographical targeting of a page. Learn more about SEO settings for multilingual sites Add focus keyword to body text Search engines sometimes use other content on your page to create the title and description that they display in search results. This happens if the search engine decides that this content is a better match for a search query. Adding your focus keyword to the main text of your page can help give context to search engines and your audience. To complete this task, add your focus keyword to the paragraph text. Write meta description Your page's meta description is the description that search engines usually display for your page in search results. Adding a meta description to your page can help search engines to create an appropriate description for your page. How you complete this task depends on whether or not you added a focus keyword: No focus keyword: Click Edit to update your meta description, then click Apply . Focus keyword: Click Edit , update your meta description to include your focus keyword, and then click Apply Important: Search engines may sometimes use other content on your page in search results if they decide that it's a better match for a search query. Add focus keyword to URL slug When you create a page for your site, Wix automatically creates a new URL for it. The URL is based on your site's domain and has a unique name for the page at the end of it (known as a URL slug). An example URL of this type is: "https://mystunningwebsite.com/about". Your page's URL slug can help provide context about your page to search engines and your audience. To complete this task, add your focus keyword to your URL slug. Use dashes between the words, for example "miracle-no-knead-homemade-bread". Important: It's a good idea to create a 301 redirect when you change your page's URL slug. 301 redirects tell web browsers that the URL of a page on your site has changed permanently to a new URL. 301 redirects can also help you retain your page's ranking in search engine results after you change its URL. Note: If you are using the SEO Assistant with Wix Bookings, the redirect is automatically created for you. Include markup to be eligible for rich results Structured data markup gives search engines detailed information about your page. Adding structured data markup to your site's page can help improve your website's search results and ranking. By default, all of your blog posts have the Article (Blog Posting) Markup . All Bookings also have (course) Structured data by default. You can customize your page's markup settings in the Advanced tab of your page's SEO panel . For Wix Blog, you can also customize the markup for all of your posts at the same time in your site's SEO settings . Add an image or video Add visual content to make a page more engaging. Videos and images can bring more traffic to your site once the page is indexed. Make sure to add alt text to any images and choose unique images rather than using stock photos. To add an image or video: In a Blog Post page: Click Add . Select a Media type and drag it onto the post page. In Wix Bookings: Hover over Image in Service details . Click the Add icon and choose from the Media Manager. In Wix Stores: Click the Add icon under Images and videos and choose from the Media Manager. Using the Wix SEO Assistant with Wix apps You can use the SEO Assistant to optimize your site content across multiple Wix apps. Choose an app to learn how to access the SEO Assistant from there. To use the SEO Assistant: Blog post page Go to Blog in your site's dashboard. Select Posts in the sidebar, or click Manage Posts under Track your latest posts . Click Edit next to the post you want to get keyword ideas for. Select SEO on the left panel. Enter the keyword you want to target under Focus keyword . Click Get Keyword ideas to research ideas using Keyword Research Tools . Click Best practices to get some tips for the keyword. Tip: You should use different keywords for each of your pages. Click Save . Click a task to expand it and see a recommendation. Follow the instructions to resolve the task. Publish your post. Wix Bookings service Go to Booking Services in your site's dashboard. Click Edit next to the service you want to optimize with the SEO Assistant. Scroll down and click Edit SEO Settings under Marketing & SEO . In the Assistant tab, enter the keyword you want to target under Focus keyword . Click Get Keyword ideas to research ideas using Keyword Research Tools . (Optional) Click the Best practices drop-down to get some tips for the keyword. Click Save . Click a task to expand it and see a recommendation. Follow the instructions to resolve the task. Click Save at the top right of the service when you're finished. Wix Stores product page Go to Products in your site's dashboard. Select the product you want to optimize with the SEO Assistant. Click Edit SEO Settings under Marketing & SEO . In the Assistant tab, enter the keyword you want to target under Focus keyword . Click Get Keyword ideas to research ideas using Keyword Research Tools . (Optional) Click the Best practices drop-down to get some tips for the keyword. Click Save . Click a task to expand it and see a recommendation. Follow the instructions to resolve the task. Click Save at the bottom right. What's next? Get insights on the indexability of your page using the Index Status tool. Indexability determines if your page can appear in search results. Learn how to understand index statuses FAQs Click a question below to learn more about using the Wix SEO Assistant. Do I have to use the SEO Assistant? You don't have to use the SEO Assistant for your page to rank well in search results. Using the SEO Assistant can help improve your page's SEO, but it doesn't guarantee that your page will rank higher. Your page's ranking also depends on other factors such as the quality of the content on your page and each search engine's individual algorithms. You also don't need to use the SEO Assistant on every page of your site. Use it on your site's most important pages and specific pages that you want to appear in search results. If you don't want to use the SEO Assistant, you can customize the page's SEO panel with your own settings. Can I skip or hide a task? Currently, it's not possible to hide, skip, or delete a task. In most cases, you can leave any tasks that you don't want to complete. However, an exception to this is the "Page not indexable" task. This task means that search engines can't index your page and it won't appear in search results. If you want your page to appear, you'll need to resolve this issue. Learn more about resolving indexing issues This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Known Issues .com.br Domains Are Temporarily Unavailable for Purchase Description: Currently it is not possible buy new . com.br domains from Wix right now, and that includes using a free domain voucher. Brazil's domain registry changed its registration requirements on October 1, 2026. We paused . com.br purchases while we update our checkout to meet them. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Optimizing Your Site's Content for SEO One of the best ways to get your site to rank higher in search engine results is by adding clear, original text to each page. When you write content that explains exactly what you offer and who it’s for, you help both visitors and search engines understand your site. Video explainer Prefer to watch? Here's the explainer. Or scroll down for the full guide. How search engines use your content Search engines like Google crawl and index each page on your site individually. When someone types a search term, the search engine tries to understand what they are looking for and then shows them the most relevant pages. Your page’s rank in those results depends on the quality of your content and how relevant it is to certain keywords . Write original content on every page Creating original content for each page of your site is a great way to rank higher. Use your page’s main keywords in a natural way across the text. For example, if you own an automobile repair shop, you can include a variety of related keywords in your text, such as: Car and auto services Professional car mechanics Reliable car repairs Local auto specialists Search engines place more value on high-quality content, so avoid long lists of keywords or repeating the same text on multiple pages. Avoid copying content from other sites. Search engines can recognize duplicate content and may not rank your pages as highly if they see the same text in many places. Describe your business in detail Give clear details about what you do, what services or products you offer, and what visitors get when they come to your site. Here are a few ideas to make your site more descriptive: Add accurate title tags for each page. Create separate pages for different products, services, and topics. Imagine yourself in your site visitor’s place and write the information you would want to know. Answer common questions about your business Write content that answers frequently asked questions related to your main keywords. This is a great way to draw visitors to your site by giving them the answers they're searching for. It also shows search engines that your site is useful and worth ranking higher. AI-powered tools like ChatGPT and Google's AI Overviews also tend to pull from pages that answer a specific question clearly and directly. When each section of your page addresses one question with a focused answer, your site is more likely to be quoted, and credited, when someone asks that question through an AI tool. Keep adding new content to your site Create fresh content for your site on a regular basis. Update your pages when your business changes, and add new content about projects you are working on or new products and services. Some other ways you can keep your site up to date include: Creating a blog for news updates and new trends. Making an FAQs page to help people with common questions. Adding a testimonials page with customer reviews. For example, if you sell auto accessories, you can create blog posts about popular customization trends or buying guides for different accessories. Put key information in text, not just media Rich content like videos, animations, and audio clips can keep visitors on your site for longer. However, search engines cannot easily understand what is inside these media files. For important information, always include clear text on the page. If you use an image or logo for your site’s name, make sure to add alt text that describes it. You should also include your site's name as regular text somewhere on the page so search engines and screen readers can read it. Use heading tags to structure your page Heading tags help search engines and visitors understand the main topics on your page. The H1 heading acts as the main title of the page. It should match the main topic of the page, similar to a newspaper headline. Each page of your site should have its own unique H1 heading that clearly describes what the page is about. Use other headings (H2, H3, and so on) to break your content into clear sections. This structure makes it easier for people to scan the page and for search engines to understand your content. Learn more about heading tags. Use Wix Site Search data to plan content Adding a Wix Site Search bar to your site helps visitors find what they are looking for more easily. It also gives you useful data in Wix Analytics reports that you can use to plan and improve your content. You can: Use your Top Searches report to see the phrases your visitors search for most. Create more content about these topics or add important phrases to pages like your homepage and main product or service pages. Use the Searches with No Results report to find topics you don't cover yet. If visitors search for a term and they get no results, you should add relevant content or update existing pages. Want to optimize your site even more? Get some additional tips from our SEO experts about choosing content for your site . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: About Your Store Analytics Get a comprehensive view of your online store's performance with Store Analytics. By analyzing key stats, product sales and conversions, you gain valuable insights into your store's sales trends and customer behavior. Use this data to make informed business decisions. For example, if you notice that a particular product has many views but few sales, you could adjust its pricing or improve its product description to boost conversions. You can find your Store Analytics in the Analytics section under Sales in your site's dashboard. Tips: Click the date picker drop-down at the top to change the time period that data is pulled from (the default is the last 30 days). Then use the next drop-down to compare it to the previous year or the previous time period (e.g. the previous 30 days). Click View Report in a section to see an in-depth report about that activity. Key stats The first section of the Store Analytics page provides stats on your sales, the average order value, and your returning customers. Monitoring these key stats enables you to quickly see how your sales are doing and spot any trends. Store sales Store sales show the amount expected from Wix Stores sales and redeemed gift cards, including taxes, shipping, tips and fees, after discounts. Refunds aren't deducted, and amounts are included even if an order hasn't been paid yet, as long as it hasn't been cancelled. In this section, you can see the total amount of sales and the number of orders placed. Below this, the top traffic sources show the sites that customers visited before landing on your store page. Note: Store sales only include sales from Wix Stores , but you may have more sales from Bookings, Subscriptions, and other sources. Check out the Sales Overview to see all your site's sales. Average order value Your average order value is the calculation of store sales divided by the number of orders. You can also see here which products are frequently bought together, how many orders were placed with this combination, and how much it made in gross sales. Tip: Click See More Product Pairs for more popular products that are frequently bought together. Returning customers Returning customers show the customers who made a purchase in this period and have made a purchase before. Here you can see your last returning customers, sorted by the last order date, and the amount that the customer spent on this visit. Products This section helps you analyz e product performance by providing data per product on the number of orders, sales, net revenue, and more. For example, you can see which is your top-selling product or which product gets the most views on your site. Select a metric under Sort by : Sales: Sort by top-selling products in gross sales. Quantity: Sort by the number of sold items. Views: Sort by the number of views of the product's page. Conversion: Sort by the percentage of sessions that ended with a purchase, out of all sessions where the product was viewed. Click the Product level drop-down to choose between showing data by products (e.g. T-shirts) or by variants (e.g. black T-shirt in size M). You can also filter by product category using the All categories drop-down (e.g. show only T-shirts). Learn more about creating product options. Tip: By default, the products are sorted from the highest to lowest value of the chosen metric. Click the header with the arrow to change the sorting. Conversion funnel The conversion funnel shows how many site sessions resulted in purchases. Understanding the gap between the number of site visitors and the number of purchases can help you get a clearer view of your site's effectiveness. Choose to see the conversion rates on desktop , mobile , or all at the top of the section. You can compare the overall conversion rate and every step of the funnel to similar sites in your category and location. A thumbs up icon means you're doing better than other sites and a repair tool icon means this step of the funnel can be improved. The steps of the funnel include: Site sessions: A site session is a visit to your site. It ends after 30 minutes of inactivity. Viewed product: The product view rate is the percentage of sessions where a product was viewed, out of all site sessions. Added to cart: The add to cart rate is the percentage of sessions where a product was added to the cart, out of all sessions where a product was viewed. Reached checkout: The cart to checkout rate is the percentage of sessions that reached checkout, out of all sessions where a product was added to the cart. Converted sessions: The session conversion rate is the percentage of converted sessions out of all site sessions. This rate shows how many of your site sessions result in a purchase. Note: These purchases include Wix Stores products only. Purchases from other apps (e.g., booking a session through Wix Bookings) will not be counted as a converted session in this step. Tip: You can update your site's category and location to make sure you're getting compared to the most relevant sites. To do this, hover over sites like yours and click Change . Update the data in the Site category and Location drop-downs, and then click Done . Abandoned carts funnel The abandoned carts funnel shows how many carts get to each stage and their total value. Use this information to identify potential obstacles in your checkout process and see where you stand compared to similar sites. The steps of the funnel include: All carts: The total number of carts that were created. Abandoned carts: Carts that did not go through checkout. Can be recovered: Abandoned carts that can be recovered by contacting the customer. Recovered carts: Abandoned carts that were eventually purchased (i.e. the customer returned to complete the purchase of products in the cart). Note: You won't see this step if you don't have an active abandoned cart email automation . Boost sales by recovering abandoned carts: Set up an automated email to remind customers of their abandoned carts. This sends them a personalized email displaying the items they left in their cart with a link to complete their purchase. FAQs Click a question to learn more about Store Analytics. What do the terms used in this overview mean? In Store Analytics, the following terminology is used: Total sales: The total amount expected from sales and redeemed gift cards, including taxes, shipping, tips and fees, after discounts. Refunds aren't deducted. Gross sales: The item price multiplied by the number of items sold. Amount paid: The total amount of money you've received so far from customers. Net revenue: The amount paid minus refunds, tax, and shipping. In other words, the amount left after deducting all expenses and fees. Profit: The net revenue minus the cost of goods. In other words, how much you've made in the end. Learn more about Wix Store terms in the Wix Analytics glossary . What do the percentages indicate? The percentages next to the stats indicate an increase (green) or decrease (red) in the data, compared to the previous time period or year. Why are there no products showing as frequently bought together in the average order value section? You may not see any products in this section if there were no purchases where two different products were bought together or the purchase of two products together happened only once. Why do I see different abandoned cart numbers in Wix Stores and Wix Analytics? In Wix Analytics, there are two separate metrics related to carts: Abandoned carts and Recoverable carts . Wix Stores only shows Recoverable carts . The Abandoned carts number in Wix Stores should match the Recoverable carts metric in Wix Analytics. Recoverable carts are created when a customer is logged in as a site member or enters their email address at checkout. You have their contact details, so you can try to recover the sales for example by sending an email campaign or coupon code. A cart becomes non-recoverable when a visitor adds items to the cart but leaves before logging in or sharing their email. Because you do not have their contact details, the cart cannot be recovered. Why can't I see all my products in the Products table? The Products table shows up to 200 products. Click View Report at the bottom left of the section to access the full list of products. Can I see data about my store inventory in this overview? Currently, it is not possible to see insights about your inventory in this overview. However, this will be available soon. Until then, check out your inventory reports to get the data you need. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Running campaigns and paid ads Google Ads with Wix: Tips for Improving Your Campaign Performance Your campaign performance depends on how well your targeting, ad content, budget, and landing page work together. What keyword themes do you want your ads to show up for when people search? What locations are most relevant for your business? What headlines and descriptions accurately describe your offering? Review these areas to help your ads reach the right people and drive more leads or sales. Note: It can take around 14 days for a Google Ads campaign to fully optimize. Avoid making any changes to your campaign for at least 14 days to allow the campaign to make adjustments and perform. Reach the right audience Your ads perform better when they reach people who are searching for what you offer in the locations associated with your business. Choose your targeting strategy carefully: Avoid keyword bloat: Aim for a maximum of 7-10 keyword themes that closely match your business. Too many can make your ads appear in less relevant searches. Use specific keywords: Use long-tail keyword themes instead of broad terms. For example, 'organic coffee shops near me' is usually more effective than 'coffee shop'. Avoid repetition: Do not repeat similar keyword themes. For example, if you use 'bakery', you don't need to also use 'local bakery'. Utilize excluded terms: Add excluded terms to prevent irrelevant searches from triggering your ads. For example, if you sell eyeglasses, you may want to exclude 'wine glasses' and 'drinking glasses'. Remember your advertising strategy: Think about what potential customers would actually search for when looking for your business, product, or service. Customize your location settings: Choose locations based on where you provide services or ship products. Think about whether your business is local or online, how wide an area you want to target, and which time zones or business hours matter. Create ad content that matches search intent Your headlines and descriptions should match what people are searching for and clearly explain what you offer. Relevant ad content can help improve visibility and clicks. Keep these best practices in mind: Keep headlines brief and clear: Each headline has a 30-character limit. Include at least 1 relevant keyword in your headline when it fits naturally. Use descriptions: Explain what your business offers and why someone should choose you. Focus on the problem your business solves or the value you provide. Test different combinations: Make sure your headlines and descriptions still make sense when Google combines them in different ways. Be compliant: Make sure your ad content follows Google's advertising policies . Try out Wix's AI Suggestions: Click Generate Suggestions under Short Headlines , Long Headlines and Descriptions to have Wix's AI generate the text for you. Add information such as your business name, type, and what's important to mention. Then, click Generate to have AI give you options for your headlines and descriptions. Set a budget that supports your goals A competitive budget helps ensure that your ads get the right amount of exposure to customers. Choose a budget that you’re comfortable with, while also allowing you to serve your ads frequently. We recommend a monthly budget that is about 5% of your monthly business revenue. However, you can start as low as $150 a month. Make sure your ad leads to a great website experience The page linked to your ad should deliver on the promise in your ad. When someone clicks your ad, they expect to find the product, service, or offer mentioned in it. Make sure your destination page: Matches the message in your ad. Clearly explains the products and services you offer. Uses clear calls to action so visitors know what to do next. For example, booking a service, requesting a quote, or making a purchase. Looks professional and matches your brand. Improve your Performance Max campaigns If you run a Performance Max Leads or Sales campaign, here are some tips to help you optimize your ad campaigns even further: Performance Max Leads campaign Use these tips to improve your Performance Max Leads campaign : Add a variety of strong, relevant assets: Give Google more to work with by writing multiple headlines, descriptions, and uploading high quality images that clearly show your business goals, location and offerings. The more varied, on-brand assets you add, the more ad combinations your Performance Max Leads campaign can create to match different people and placements across Google Search, YouTube, Maps, Gmail, and the Display Network. Send clicks to a clear, lead-focused page: Choose a page that makes it easy for visitors to become leads, such as a contact form, quote request page, or booking page. Make sure the page matches the promise of your ad (for example, a “Get a free quote” ad leading to a quote request page) so visitors understand what to do next and are more likely to submit a form or call. Use Search Themes and asset performance to refine your campaign: Add Search Themes that reflect what your potential customers are actually searching for, using phrases they would type when looking for your service. After your campaign runs for a while, use the asset performance section in your Google Ads with Wix dashboard to see which headlines, descriptions, and images perform best. Keep strong performers, then replace or update low-performing assets and test new variations to improve your results over time. Use the Success Guide in your campaign dashboard: Review personalized tasks based on your site's landing page to help improve your campaign's conversion potential during the learning period. For example, the guide may suggest making CTA button text clearer so it's more action-focused and encourages more clicks (e.g. 'Book a call' or 'Start now'). Performance Max Sales campaign Use these tips to improve your Performance Max Sales campaign : Populate your Google Merchant Solutions feed with active products: Since your store products must be approved by Google before they go live (and this process can take up to 72 hours) make sure you are prepared with as many active and up-to-date products as possible. Learn how to create and set up a Google Merchant Solutions account . Add an eye-catching primary image to showcase your product: Make sure you have professional, high-quality photo that highlights your product. Write product focused headlines and descriptions: Show people the value of your product with titles and descriptions that show exactly what they will be purchasing. Tip: Use Wix AI to help you come up with ideas. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Connecting and Setting Up an eBay Shop Expand your sales platform by connecting your Wix store to an eBay shop. Don't yet have one yet? You can create your new eBay shop while connecting to eBay, then sell your Wix Stores products there. This article will walk you through the steps to connect your Wix store to eBay and then set your shipping, tax, payment settings, and more. After the initial setup, you can edit these settings. Step 1 | Connect your Wix store to eBay Here you can connect to an existing eBay shop or create a new eBay shop and connect it to your Wix store. Show me how Go to the eBay tab in your site's dashboard. Click Start Now . Select an eBay market from the drop-down. Click Continue & Sign in to eBay . Select an option: Sign in to an existing eBay business account. Create a new eBay business account: Click Create an account . Complete the required steps to create an account. Step 2 | Set up your location Each eBay product must have a location where the item ships from. This location is used to calculate shipping charges and delivery times. Note: After initial setup, every time you add a new product to your store, it is automatically assigned the default location. If some of your products ship from another address, can then edit those products and assign them a different "ship from" location. Show me how Enter your city and state/province. Enter your zip code (postal code). Select your country from the Country drop-down. Click Continue to Shipping . Step 3 | Set up shipping preferences In eBay, your "domestic" region is the region where your chosen eBay market (eBay.com, eBay.uk, etc.) is based. For example if your eBay market is in eBay.com, then the US is your domestic shipping region, even if your store is located outside of the U.S. To sell on eBay, domestic shipping must be set up. Optionally, you can set up international shipping to whatever regions you choose. To do so, enable international shipping and, if relevant, exclude any countries you choose not to ship to. Additionally, you need to enter a handling time according to eBay's policies. To learn more about eBay shipping options, click here . Show me how Set your domestic shipping rate: Click the domestic region. Select an option from the Select how shipping rates are calculated drop-down: Flat rate: Enter the flat rate or click the Free Shipping toggle to enable it. (Optional) Click +Add Shipping Service to create an additional shipping option (e.g. Express Shipping). Calculated (not available for all eBay marketplaces): Shipping rates are calculated based on the customer's location. (Optional) Click the Exclude shipping destination and select destination to block shipping from areas inside the domestic region. (Optional) Click +Add Shipping Service to create an additional shipping option (e.g. Express Shipping). Set your international shipping rate: Click the International region. Select an option from the Select how shipping rates are calculated drop-down: Flat rate: Enter the flat rate or click the Free Shipping toggle to enable it. (Optional) Click +Add Shipping Service to create an additional shipping option (e.g. Express Shipping). Calculated (not available for all eBay marketplaces): Shipping rates are calculated based on the customer's location. (Optional) Click the Exclude shipping destination and select destination to block shipping from areas inside the domestic region. (Optional) Click +Add Shipping Service to create an additional shipping option (e.g. Express Shipping). Select your handling time (i.e. the number of business days it takes you to ship an order after you receive payment and it has cleared. Learn more Click Continue to Return Policy . Step 4 | Set up your return policy Decide who you want to accept returns from and what the return conditions are. Show me how Click the Accept Domestic Returns toggle to enable it. Note: This enables returns in the region your eBay market is based. Select an option from the Return Period drop-down. Note: This sets how long customers have to contact you after receiving their order. Select an option from the Refund Method drop-down. Select an option from the Returns Are Paid By drop-down. Note: This sets who pays for shipping costs. Click the Accept International Returns toggle to enable it: Select an option from the Return Period drop-down. Note: This sets how long customers have to contact you after receiving their order. Select an option from the Refund Method drop-down. Select an option from the Returns Are Paid By drop-down. Note: This sets who pays for shipping costs. Select Continue to Tax . Find out more: To learn more about refunds and returns in eBay, click here . If you do not want to accept returns, leave the toggles disabled and click Continue to Tax to move to the next step. Step 5 | Set up tax In eBay, you can either manage tax using the eBay tax table (recommended) or manage tax yourself. Important: Different tax rules apply in different regions. Consult with an accountant or with your local tax authority for specific information relevant for your store. Show me how Use eBay tax table (recommended): After selecting this option, click Manage eBay sales taxes to access the tax table. Note: eBay collects tax automatically in some states, so you are not able to enter a tax rate. For other states, enter a tax rate in the field provided and click Save at the bottom of the table. I'll manage taxes myself: Select this option if you are not collecting tax or tax is included in your product pricing. FAQs Click a question below to learn more about connecting and setting up an eBay shop. Which products cannot be listed on eBay? The following products cannot be listed on eBay and do not appear in the eBay tab in your site's dashboard: Digital products Product subscriptions Products that are hidden from your store Products with more than 250 variants How can I set up payment? To receive payment for sales on eBay, you need to set up eBay payments . Learn more about eBay managed payments . Do I need to upgrade my site to list products on eBay? You can connect and set up your eBay shop without an upgrade, but you need a plan that allows you to accept payments to list your products on eBay. Do I need to set up an eBay Seller's Account It's possible to set up your eBay Shop using an eBay Buyer's account, however, an eBay Seller's Account is required to publish items on eBay. How can I troubleshoot eBay syncing issues? If your Wix store and your eBay shop aren't syncing properly, contact eBay to verify that your business account is fully set up. Note: We do not recommend disconnecting and reconnecting your eBay account as this unlinks and unpublishes all your products, which will then need to be manually relinked. How can I disconnect my eBay account from my Wix store? Go to the eBay tab in your site's dashboard. Click the Settings icon at the top right. Click Disconnect from Wix . What's next? Learn more about eBay's tax policy . Learn how eBay handles taxes and import charges . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Discounts, gift cards, & incentives Wix Loyalty Program: Creating Automations for Your Loyalty Program Automations allow you to focus on the bigger picture by taking care of smaller tasks for you. With the Wix Loyalty Program, you can set up automations that automatically give loyalty points or respond to any changes in a customer's points activity. For example, you could automatically give loyalty points when a customer books a session, or automatically assign a badge to a customer who earns enough points for a reward. Giving loyalty points To automatically give loyalty points to customers for something they do on your site, you need to choose a trigger from the list of options and set 'giving loyalty points' as the action. For example, submitting a form triggers the action of awarding loyalty points. Note: Creating an automation to give loyalty points is the same as creating a "way to earn" (as you did when you set up your loyalty program). Creating a Loyalty automation will add it to your list of "ways to earn" in your dashboard and the Loyalty Program page on your live site. To set up this automation: Go to Automations in your site's dashboard. Click + Create Automation at the top right. Choose how you want to start creating your automation: From Scratch: Click Start from Scratch to begin from a blank automation template. Suggested automation: Use the categories or search bar to find the suggested automation you want to edit. Then click Set Up next to the automation. Click the title to give your automation a name. Choose a trigger from the trigger selection panel and set it up. Note: Based on the trigger you choose, you will see different settings to finish configuring the trigger. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: This is useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. (Optional) Add a delay between a trigger and its action, to have the action occur after a certain amount of time passes. (Optional) Add a condition to make the automation occur when certain conditions are met. Set up your action : Select Give loyalty points from the panel. Enter a description of this way of earning points in the Tell customers how they can earn points field. Note: This description should reflect the trigger you've chosen for this automation (for example, if your trigger is a visitor submitting a form, this will be the way they earn points). Enter the number of points awarded in the Customer earns field. Note: If you've added tiers to your loyalty program, select the tiers you'd like this "way to earn" to apply to, and the number of points a customer in each tier will earn. Click Apply . (Optional) Click + to add another step. You can make a chain of follow-up actions from the initial action. Click Activate to save and activate the automation. It now appears on your Automations page where you can monitor, edit, deactivate, or delete according to your needs. Responding to changes in points activity To automatically respond and take action based on changes in a customer's points activity, you can set up an automation that uses the Wix Loyalty Program as the trigger. For example, when a customer earns 100 points, it triggers the action of assigning them a badge. Note: By default, your loyalty program includes an automation that sends customers an email when they earn a reward. Make sure to activate that email automation if you want to use it. To set up this an automation: Go to Automations in your site's dashboard. Click + Create Automation at the top right. Choose how you want to start creating your automation: From Scratch: Click Start from Scratch to begin from a blank automation template. Suggested automation: Use the categories or search bar to find the suggested automation you want to edit. Then click Set Up next to the automation. Click the title to give your automation a name. Select Wix Loyalty Program from the All triggers drop-down. Choose a trigger from the list. Note: Based on the trigger you choose, you may see different settings to finish configuring the trigger. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: This is useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. (Optional) Add a delay between a trigger and its action, to have the action occur after a certain amount of time passes. (Optional) Add a condition to make the automation occur when certain conditions are met. Click + to add a step and select an action . (Optional) Click + to add another step. You can make a chain of follow-up actions from the initial action. Click Activate to save and activate the automation. It now appears on your Automations page where you can monitor, edit, deactivate, or delete according to your needs. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Verifying Your Site with Bing Webmaster Tools Bing Webmaster Tools is a free service from Microsoft that helps you monitor and maintain your site's presence in Bing search results. Verifying your site with Bing Webmaster Tools gives you access to data and insights that can help improve your site's performance and visibility. You can verify your site using the Wix SEO Assistant, or under Site Verification in your dashboard. Verifying your site with Bing Connect your site to Bing Webmaster Tools from your dashboard using the SEO Assistant, or by adding a meta tag to your Wix site. To verify your site with Bing: SEO Assistant Go to SEO & GEO in your site's dashboard. Click View tasks below Issues . Click Connect this site to Bing Webmaster Tools to expand it. Click Connect to Bing . Select the account you want to connect and click Continue . Click Allow . Bing Meta Tag Sign in to your Bing Webmaster Tools account . Enter your site's URL under Add your site manually . Click Add . Copy the meta tag under HTML Meta Tag. Important: The code in the image below is a sample code. To get your code, you must sign in to your own Bing account. Leave Bing Webmaster Tools open. In a new tab, go to SEO & GEO in your site's dashboard. Scroll down to Tools and settings . Select Site Verification . Click Bing Webmaster Tools . Paste the meta tag under Site verification tag . Click Save . Go back to Bing Webmaster Tools. Click Verify . Click Done . FAQs Click a question below to learn more about verifying your site with Bing Webmaster Tools. Can I switch the account that's connected with Bing Webmaster Tools? Yes, you can switch the account that's connected with Bing Webmaster Tools by clicking Switch Account after opening Bing Webmaster Tools in your SEO Assistant. How long does it take for my site to be verified with Bing? The verification process can take a few minutes to a few hours. Can I verify my site with other search engines? Yes, from the Site Verification tool in your SEO & GEO dashboard, you can verify your site with other search engines like Google Search Console and Naver Webmaster Tools . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Managing Your Questions in the Wix FAQ App You can manage your Wix FAQ questions in your site's editor or dashboard. Add or delete questions and categories, edit or duplicate existing questions, and copy links to questions. Adding a new question You can add as many questions as you want to your FAQ and customize them with images, videos, GIFs, maps, and emojis. You can also add content from your Twitter and YouTube accounts. Tip: If you want to copy questions and answers from another document and paste them into the FAQ app, be sure to remove all formatting first. Learn how to add a question in: Your site's editor Click the FAQ app in your editor. Click Manage Questions . Note: If a pop-up does not open, try turning off your pop-up blocker or updating your browser version. Click Add New . Select Question & Answer from the drop-down menu. Enter your new question under Question . Add an answer for your question under Answer . (Optional) Add media to your answer using the icons on the bottom of the editor. Select a category for your new question under Choose a category . Click Save . Your site's dashboard Go to FAQs in your site's dashboard. Click Add New . Select Question & Answer from the drop-down menu. Enter your new question under Question . Add an answer for your question under Answer . (Optional) Add media to your answer using the icons on the bottom of the editor. Select a category for your new question under Choose a category . Click Save . Editing an existing question After you've created a question, you can edit it in your site's editor or in your dashboard. Learn how to add a question in: Your site's editor Click the FAQ app in your editor. Click Manage Questions . Note: If a pop-up does not open, try turning off your pop-up blocker or updating your browser version. Hover over the question that you want to edit. Click the Edit icon . Edit the question and answer. Click Save . Your site's dashboard Go to FAQs in your site's dashboard. Hover over the question that you want to edit. Click the Edit icon . Edit the question and answer. Click Save Adding linked text to an answer You can add links to your answer by selecting some text and adding a URL to it. For example, you can add the name of a product to your answer and add a link to the name. You can also link to sections within your site. Learn how to add linked text in: Your site's Editor Click the FAQ app in your editor. Click Manage Questions . Note: If a pop-up does not open, try turning off your pop-up blocker or updating your browser version. Hover over the question that you want to edit. Click the Edit icon . Select the text that you want to add the link to. Click the Link icon . Select whether you want to add a link to a web address or to a section. Web Address: Enter the URL you want to link to. You can choose to open the link in a new tab. You can also choose to tell search engines to ignore this link so it won't appear in search results. Section : Select the section you want to link to. Depending on what content is in your FAQ, you can choose to link to another paragraph of text, or an image, and more. Click Save . Your site's dashboard Go to FAQs in your site's dashboard. Hover over the question that you want to edit. Click the Edit icon . Select the text that you want to add the link to. Click the Link icon . Add a link to a web address or to a section on your site. Tip: You can choose to open the link in a new tab. You can also choose to tell search engines to ignore this link so it won't appear in search results. Click Save . Duplicating a question If you have a question that you want to use as a template for a new question, you can duplicate it in your site's editor or your dashboard. Learn how to duplicate a question in: Your site's editor Click the FAQ app in your editor. Click Manage Questions . Note: If a pop-up does not open, try turning off your pop-up blocker or updating your browser version. Hover over the question that you want to duplicate. Click the Show More icon . Select Duplicate from the drop-down menu. Edit the question and answer. Select a new category for the question if required under Choose a category . Click Save . Your site's dashboard Go to FAQs in your site's dashboard Hover over the question you want to edit. Click the Show More icon . Select Duplicate from the drop-down menu. Edit the question and answer. Select a new category for the question if required under Choose a category . Click Save . Sharing a question You can share specific questions from your FAQ on Facebook, Twitter, or LinkedIn. You can also copy a direct link to specific question that you can share anywhere. Tip: You can select which social networks appear as sharing options on your FAQ in the Settings panel. Learn More Learn how to share a question from: Your site's editor Click the FAQ app in your editor. Click Manage Questions . Note: If a pop-up does not open, try turning off your pop-up blocker or updating your browser version. Hover over the question that you want to share. Click the Show More icon . Select Copy Link from the drop-down menu. Select a sharing option on the Copy and share link pop-up. Click Copy to get a direct link to the question. Click Share on Facebook to share your question on Facebook. Click Share on Twitter to share your question on Twitter. Your site's dashboard Go to FAQs in your site's dashboard. Hover over the question that you want to share. Click the Show More icon . Select Copy Link from the drop-down menu. Select a sharing option on the Copy and share link pop-up. Click Copy to get a direct link to the question. Click Share on Facebook to share your question on Facebook. Click Share on Twitter to share your question on Twitter. Your live site Go to your FAQ on your live site. Click the question that you want to share. Select a sharing option in the bottom left corner of the question. Click the Facebook icon to share your question on Facebook. Click the Twitter icon to share your question on Twitter. Click the LinkedIn icon to share your question on LinkedIn. Click the Copy icon to get a direct link to your question. Deleting a question If you don't need a specific question on your FAQ anymore, you can delete it in your site's editor or your site's dashboard. Learn how to delete a question in: Your site's editor Click the FAQ app in your editor. Click Manage Questions . Note: If a pop-up does not open, try turning off your pop-up blocker or updating your browser version. Hover over the question that you want to delete. Click the Show More icon . Select Delete from the drop-down menu. Click Delete on the pop-up. Your site's dashboard Go to FAQs in your site's dashboard. Hover over the question that you want to delete. Click the Show More icon . Select Delete from the drop-down menu. Click Delete on the pop-up. Reordering your questions If you need to change the order of your questions in your FAQ, you can reorder them in your site's editor or your site's dashboard. Learn how to reorder your questions in: Your site's editor Click the FAQ app in your editor. Click Manage Questions . Note: If a pop-up does not open, try turning off your pop-up blocker or updating your browser version. Hover over the question you want to move. Click and drag the question to a new position. Your site's dashboard Go to FAQs in your site's dashboard. Hover over the question you want to move. Click and drag the question to a new position. Translating a question If you have a multilingual site , you can translate your FAQs in your site's dashboard. To translate your FAQ: Go to Multilingual in your site's dashboard. (If you have more than one secondary language) Select the language to translate to from the drop-down menu beside Translate your apps' content . Go to the Wix FAQs section. Click Translate beside Wix FAQ Questions . Click Translate beside the question you want to translate. Enter a translation for your question, or click the Google Translate icon to automatically translate it. Click the Checkmark icon to save your translation. Click View and Edit Translation to edit your translated answer. Click Save . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Customizing Your Customer's Journey to Checkout Choose the path customers take from viewing your products to completing an order. This article will walk you through the choices you can make that determine which paths your customers can take from browsing to checkout. Choose the buttons for your product page You can display an 'Add to Cart' button, a 'Buy Now' button, or both on your product page. Tip: You can also add a wishlist option. 'Add to Cart' button By default, your store's product page comes with the 'Add to Cart' button enabled. After you add a product to the cart, you'll see the number of products on the cart icon. Having an 'Add to Cart' button makes it easy for customers to continue shopping after adding a product to the cart. 'Buy Now' button 'Buy Now' takes your customer directly to checkout. It doesn't allow customers to add multiple products to their cart and pay for them all together. If your customers often buy just one product, then displaying this button might make sense for your business. Express payment buttons You can add a number of express payment options, such as PayPal, Apple Pay, or Google Pay. Clicking them takes your customers directly to payment. Set up the 'Add to Cart' button When a customer adds a product to their cart, they need some sort of indication the action was successful. You can select any of the following options: Show success popup When customers click the "Add to Cart" button, a small popup appears with a message that the item was added to the cart. Only the one item appears in the success popup. Learn more about the success popup . Open side cart When clicked, the side cart opens at the side of the screen. You can choose which buttons you want to display at the bottom. Learn more about the side cart . Go to cart page Your customer goes directly to the cart page and sees all the items they added to the cart. From here, customers can continue shopping or proceed to checkout. Learn more about the cart page . Stay on product page When you select the 'Stay on product page' option, the 'Add to Cart' button texts briefly changes to a checkmark to indicate that the addition to the cart was successful. This may be a good option for your business if customers often buy multiples of the same item with different product options. Set up the cart icon Customers may browse multiple pages on your site and add one or more items. When they're ready to complete their order, they'll click the cart icon. You can select what happens when it's clicked. Choose between opening the side cart or direct customers straight to the cart page. Learn more about the cart icon . Choose the side cart buttons In the side cart, you can display one or both of the following buttons: Checkout: Takes customers directly to the Checkout page to complete their order. View Cart: Directs customers to the cart page. From there, they can make changes, keep shopping, or go to checkout. FAQs Click a question below to learn more about checkout. Does the 'Add to Cart' button sometimes display other options? Yes. The 'Add to Cart' button can change to any of the following: Out of Stock: Displayed when an item's inventory is zero. Subscribe Now: Displayed for products sold as a subscription . Preorder: Displayed when you've enabled pre-ordering for a product . How can I customize the success popup? Start by going to Pages & Menu in your editor and selecting the success popup. Learn more about customizing the success popup . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Inbox: Connecting Your Facebook Page Connect your Facebook page to Wix Inbox to manage Facebook messages in the same place as your other communication channels. This keeps your customer interactions organized and easier to manage, and prevents you from having to switch between platforms. All messages sent to your Facebook page appear in your Wix Inbox. From your inbox, you have the option to respond via Facebook or other channels, such as email or chat. Important: Make sure to use a desktop computer rather than mobile device to connect Wix Inbox to Facebook. Connecting your Facebook page to Wix Inbox To connect your Facebook page, follow the link from your Wix Inbox settings. You'll be redirected to log in to your Facebook account and complete the setup process. To connect your Facebook page to Wix Inbox: Go to Inbox in your site's dashboard. Click the Settings drop-down at the top right. Click Communication Channels . Click Connect Account next to Facebook Page . Log in to Facebook and follow the steps to connect your account. Managing Facebook messages in Wix Inbox View and reply to messages sent to your Facebook page, directly from Wix Inbox. As with every other inbox message, you can star important conversations, assign a conversation to someone on your team, archive irrelevant messages, and more. The person who sent you the message is automatically saved as a new contact on your site. You can always edit their contact info to add their phone number, email, etc. To manage Facebook messages in Wix Inbox: Go to Inbox in your site's dashboard. Choose what you want to do: View and reply to a conversation Select the relevant conversation to view it. Use the toolbar at the bottom to reply to the conversation: (Optional) Click Facebook next to Message via: to reply using another channel . Enter your message in the Type your message... field. (Optional) Attach an item , such as a coupon or product link, to your message. Click Send . Manage your Facebook messages Manage your Facebook messages in the same way you manage your other messages in Wix Inbox. Save contacts, mark messages as unread, star conversations, and more. Learn more about managing your messages . Note: According to Facebook's Messenger Platform policy , you have 7 days to reply to new messages. If you try to reply after 7 days have passed, your message will not send and you'll see a Message failed to send error. Troubleshooting Facebook and Wix Inbox connection issues If you are experiencing issues connecting Facebook to Wix Inbox, try the steps below: Step 1 | Check you're connecting the correct page Verify that you're connecting the correct page. If you're using Facebook Business, check your Facebook Business Manager to make sure you're connecting the correct account. Step 2 | Clear your cookies If you previously connected a Facebook account, you may need to clear Wix cookies from your browser before connecting it again. Step 3 | Disconnect and reconnect your Facebook page Disconnect your Facebook page: Go to Inbox in your site's dashboard. Click the Settings drop-down at the top right. Click Communication Channels . Disconnect your Facebook page from your Wix Inbox. Go to Facebook and log out of your account. Reconnect your Facebook page: Go to Inbox in your site's dashboard. Click the Settings drop-down at the top right. Click Communication Channels . Click Connect Page next to Facebook Page . Still need help? What information should I include if I need to reach out for assistance? For us to best assist you, it helps to have the following information ready: The name or URL of your Wix site The name and version of the web browser you're using The name and version of your computer's operating system A screenshot of your console view (see below for steps) How do I take a screenshot of my console view? Open an incognito window in Google Chrome (Ctrl + Shift + N). Sign in to Wix and open your editor. Go to the area where you noticed the issue and try to repeat the steps. Press Ctrl + Shift + J (PC) or Cmd + Option + J (Mac) to open the Console. Tip: If the shortcut doesn’t work, right-click the page and select Inspect . Click the Console tab at the top, then press F5 to refresh the page. Take a screenshot of this tab. Looking for more Wix Inbox integrations? You can connect additional channels such as Instagram and WhatsApp. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit