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  • Wix Photo Albums: Publishing Your Album

    Setting up Photo AlbumsWix Photo Albums: Publishing Your Album < Back Setting up Photo Albums Wix Photo Albums: Publishing Your Album Once you're finished creating and editing your photo album, go ahead and publish it to make it live. Make sure to review your album name before publishing. The name is used in your album's URL which is a subdomain of your site's domain. In this article, learn more about: Publishing your photo album Frequently asked questions (FAQs) Publishing your photo album Ready to go live with your latest photo album? You can publish the album directly from your album editor. To publish your photo album: Go to Photo Albums in your site's dashboard. Click Edit next to the relevant album. Click Publish Now at the top right. FAQs Click a question below to learn more about publishing your photo album. What blockers might I face when trying to publish my album? You cannot publish your album if: You have not made any changes since the last time you published. You did not upload any of your own photos. You are not the owner of the site (if you are a site collaborator ). Can I unpublish an album I no longer need? No, it is not possible to unpublish a photo album. You can only hide or delete the album. I made changes to my URL, does it take long to update? It can take up to 24 hours for the live URL to update to include your domain. My domain is connected to Wix via Pointing, can I connect a subdomain? Subdomains cannot be connected to a domain that is connected to Wix via Pointing. Learn how to switch your domain connection method . Why do I have a Wix Promo banner on my album? Photo Albums published to free sites without a custom domain or premium plan will display a Wix promo banner at the top similar to other site pages Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Disconnecting a Payment Provider

    Payment BasicsDisconnecting a Payment Provider < Back Payment Basics Disconnecting a Payment Provider You can disconnect a payment provider if you no longer wish to use it. Once you've disconnected it, it no longer appears on your checkout page. Disconnecting your payment provider from Wix will not close your account with the provider. You can reconnect your account to Wix whenever you choose. To disconnect a payment provider: Go to Accept Payments on your site's dashboard. Click Manage next to the relevant payment provider. Click Disconnect . Disable a payment provider temporarily: If you don't want to disconnect the payment provider but remove it temporarily from your checkout page, disable the Accepting payments toggle. This will change the status next to the toggle to Not accepting payments . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Third-Party Apps: Media and Content Apps

    Media & content appsThird-Party Apps: Media and Content Apps < Back Media & content apps Third-Party Apps: Media and Content Apps Wix offers a variety of media and content apps in the Wix App Market. These apps are all expertly built by third-party app developers and are designed to help you with displaying media and adding content to your site. Click to visit the Wix App Market Go to the App Market Benefits of adding a third-party app to your site Third-party apps are professional solutions designed to help enhance your site. Media and content apps provide professional solutions to improve your visitors' experiences and add valuable functionalities to your site. Music and video Add some flair to your site by adding some background music or a music player like Spotify or Soundcloud to showcase personal projects. You can also add video players to your site to engage your site visitors. PDF and file sharing Some third-party apps focus on simplifying your document process by offering help with PDFs and file sharing. Content services Strengthen your content services by offering content in multiple languages, or enlist AI to suggest content for your site. FAQs Click a question to find out more about third-party apps. What is a third-party app? A third-party app is an app that is made by other developers or companies. They are not considered a product of Wix. While they are not our apps, we do provide access to them from our App Market. This gives you more variety when it comes to optimizing your site. How can I contact support for help with my app? If you find that you need help with a particular app, the best thing to do is contact the app developers directly. Developers contact details (website and/or email) are provided in every app listing in the Wix App Market. What happens if an app is removed from the Wix App Market? Wix is committed to bring you the best app experience possible which means older apps or apps that are no longer available are removed from the Wix App Market. When an app is removed from the Wix App Market is added to our list of removed apps . We recommend checking the status of the app in your dashboard as it might need to be deleted from your site. Note: The app details, including the support details, are removed from the list after 90 days. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Working with Grouped Payment Methods in Wix Payments

    Working with Wix PaymentsWorking with Grouped Payment Methods in Wix Payments < Back Working with Wix Payments Working with Grouped Payment Methods in Wix Payments Wix Payments can process a number of payment methods to fit your business needs. You can enable payment methods while creating your Wix Payments account, or enable / disable them at any other time that suits. In this article, learn about: Available payment methods in Wix Payments Working with grouped payment methods Scheduled & sent payouts for grouped payment methods Negative balance in grouped payment methods Available Payment Methods in Wix Payments With Wix Payments you can accept payments using various payment methods. Depending on your location, these include: Credit / Debit cards iDeal Klarna Online Bank Transfer Wix POS BNPL payments Tap to Pay on mobile If payment methods are available in your location, you will see them on your Manage Wix Payments page. Show me how to access the Manage Wix Payments page Go to Accept Payments in your site's dashboard. Click Manage next to Wix Payments . Working with Grouped Payment Methods We work with our payment provider partners to offer you a tailored payment processing solution. For this reason, if you have more than one payment method active in your Wix Payments account, payment methods can be grouped together, according to their provider partner. Wix Payments may use the services of multiple provider partners so that you can offer a variety of payment methods to your customers. Having a greater number of payment methods allows your customers to pay in a way that suits them best. Important: Your payment method groups are automatically set according to your payment needs. There is no way to manually reorder them. Scheduled and Sent Payouts in Grouped Payment Methods If you have grouped payment methods in your Wix Payments account, both your scheduled payouts and sent payouts are organized according to their group. As a result, you may have several payouts scheduled or sent on the same date. Tip: By hovering over the overview date, you can see a breakdown of which payouts are due on that date. Negative Balance in Grouped Payment Methods If you have a negative balance for a single payment method in Wix Payments, that negative balance applies to the whole payment method group, in which that payment method is grouped. To return to a positive balance, you will have to add funds to your Wix Payments account. See an example of funds added Funds from one group cannot be used to cover a shortfall from another group. For example, if you have a negative balance of -$100 for credit/debit card payments and a positive balance of +$50 for Point of sale payments, you'll still have to add funds of $100 to cover your credit/debit card negative balance. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • How to add a blog to your Wix site

    Wix BlogHow to add a blog to your Wix site? < Back Wix Blog How to add a blog to your Wix site? In the Wix Dashboard, click “Blog” > “Add Blog.” Select a layout and customize it in the Wix Editor. Start creating posts by clicking “Create Post.” Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Payments: Adding Klarna as a Payment Method

    Getting Started with Wix PaymentsWix Payments: Adding Klarna as a Payment Method < Back Getting Started with Wix Payments Wix Payments: Adding Klarna as a Payment Method Add Klarna as a payment method to help your customers spread their payment over several installments. Klarna supports buy now, pay later (BNPL) transactions. You get fully paid upfront, while your customers can purchase today and make affordable payments over time. Before you begin: You must set up Wix Payments to accept payments via Klarna through Wix Payments. Klarna through Wix Payments is currently available only in the United States. Items sold via Klarna are subject to our list of prohibited goods and services , as well as Klarna's shipping policy . Learn more about qualifying for Klarna . General Info Supported countries United States Supported currencies USD Processing fees USA: 6% + 30c per transaction Notes The currency used in your Wix account must match the currency in your Wix Payments account. If the currencies do not match, the transactions may be declined. Learn how to change your currency In this article, learn about: Adding Klarna in Wix Payments Frequently asked questions (FAQs) Adding Klarna Go to Accept Payments in your site's dashboard. Click Manage next to Wix Payments. Enable the toggle next to Klarna. Note : You can disable the toggle at any time to remove Klarna from your payment options. FAQs Click a question below to learn more about using Klarna with Wix. Can I connect Klarna without connecting Wix Payments? Yes. You can connect Klarna as a payment provider without connecting Wix Payments. Can I issue refunds for Klarna payments? Yes. You can refund Klarna payments up to 180 days after the original payment. Once a refund is initiated, any further payments due are paused. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Bookings: Assigning a Staff Member to an Appointment

    Managing your staffWix Bookings: Assigning a Staff Member to an Appointment < Back Managing your staff Wix Bookings: Assigning a Staff Member to an Appointment You can assign one or more staff members to provide any of your appointments. You must assign at least one staff member to each of your appointment services. To assign a staff member to an appointment: Go to Booking Services in your site's dashboard. Select the relevant appointment. Scroll down to the Staff & Availability section. Select the checkbox next to the relevant staff member(s) to add them. Complete the rest of the form and click Save . Tip: If you have not done so already, click Rename under "Staff Member #1" to give the service provider a name. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Restaurants: Setting Up Your Availability for Online Reservations

    Table reservationsWix Restaurants: Setting Up Your Availability for Online Reservations < Back Table reservations Wix Restaurants: Setting Up Your Availability for Online Reservations With the Table Reservations app, you control your availability and the dining experience. Manage last-minute bookings, set party size limits, and ensure smooth table transitions with precise turnover times. This keeps your reservations balanced and your restaurant running smoothly. To set your availability: Dashboard Wix app Go to Table Reservations in your site's dashboard. Click Settings at the top right. Click Online reservations . Set the following availability details: Lead time for reservations Specify how close to the reservation guests can still book a table. For example, to close online bookings for the 8:00 PM slot at 7:30 PM, set the lead time to 30 minutes. Set the amount of time before the reservation start time that guests can book a table online under Minimum notice (minutes, hours, or days). Party size Set the number of guests allowed for online bookings. Set the Min and Max number of guests that can be booked online under Party size . (Optional) Select the Display your phone number checkbox to have guests call your restaurant when booking reservations for larger party sizes. (Optional) Require your approval before specific online reservations are confirmed:Enable the Require manual approval toggle Enter the party size that requires your approval. Note: Manual approval lets you accept reservations even if tables appear unavailable. Turnover time Manage table transitions by setting turnover times based on party size. Click Edit under Turnover time . Click the Default duration drop-down and set the duration for all table reservations. (Optional) Click + Add Rule to add rules to the duration of the reservation based on the number of guests. For example, you may allow longer durations for bigger parties, and shorter durations for small ones. Click Apply . Time slots and pacing Set the number of guests and parties that can arrive within the same time slot to avoid overloading your staff under Time Slots and Pacing : Select the Maximum number of guests per time slot checkbox and set how many guests can arrive in the same 15 minute time frame. Select the Maximum number of parties per time slot checkbox and set how many parties can arrive in the same 15 minute time frame. 5. Click Save at the top right. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Bookings: Creating Bookings Automations

    Emails, SMS, and promotionsWix Bookings: Creating Bookings Automations < Back Emails, SMS, and promotions Wix Bookings: Creating Bookings Automations Automations can help you to stay in touch with your clients and make sure they come back for more sessions. Create automations that are triggered for different things, such as when clients attend their first session, when they check in to sessions, or if they haven't booked a session in a while. Important: In order for 'Client checked in X times' or 'Client checks in' automations to work, you must also mark attendance . Step 1 | Create a new automation Create custom automations from the Automations tab in your site's dashboard. Make sure to choose a name that's clear and easy for your staff and collaborators on your site to understand. To create a new automation: Go to your Automations Dashboard . Click + New Automation. Click + Start from Scratch . Note: To use a suggested automation, search and select from the options under Popular . You can edit the trigger and actions of a suggested automation. Click the title at the top to give your automation a name. Step 2 | Choose a trigger for the automation The trigger is a specific action your clients take on your site, such as checking in for a session, that activates the automation. The triggers you see change depending on the app you're using. Make sure to choose Bookings and then select one of the available triggers. To choose a trigger: Select Bookings under Choose an app and trigger . Click the checkbox next to the relevant trigger: Session booked Click to select the relevant option from the Select which services trigger this automation drop-down. Click to select the relevant option from the Limit frequency to drop-down: Don't limit (trigger every time) , Once per contact , or Once per contact every 24hrs . Booking canceled Click to select the relevant option from the Select which services trigger this automation drop-down. Click to select the relevant option from the Limit frequency to drop-down: Don't limit (trigger every time) , Once per contact , or Once per contact every 24hrs . Client checked in X times Click to select the relevant option from the Number of sessions the client has attended drop-down. Click to select the relevant option from the Limit frequency to drop-down: Don't limit (trigger every time) , Once per contact , or Once per contact every 24hrs . Client checks in Click to select the relevant option from the Select which services trigger this automation drop-down. Click to select the relevant option from the Limit frequency to drop-down: Don't limit (trigger every time) , Once per contact , or Once per contact every 24hrs . Client was last checked-in a while ago Click to select the relevant option from the Limit frequency to drop-down. Session starts Click to select the relevant option from the Select which services trigger this automation drop-down. Click to select the relevant option from the Limit frequency to drop-down: Don't limit (trigger every time) , Once per contact , or Once per contact every 24hrs . Session ends Click to select the relevant option from the Select which services trigger this automation drop-down. Click to select the relevant option from the Limit frequency to drop-down: Don't limit (trigger every time) , Once per contact , or Once per contact every 24hrs . Step 3 | (Optional) Add a delay Choose when you want the automation to happen after your client takes the relevant action on your site. You may want to perform the action immediately after the trigger occurs, or set a delay to send it after a certain amount of time has passed. Make sure to add the relevant delay, so that the automation doesn't happen too quickly or too late. To add a delay: Click + Add Delay . Click the up and down arrows to set the number and click the drop-down to choose between days, hours and minutes. Note: If you don't add a delay, the action is performed as soon as the trigger occurs. Step 4 | (Optional) Add a condition After choosing a trigger, you can also add a condition. Conditions are a great way to set and manage more complex automation flows. To add a condition: Click + Add Condition . Click the Select criteria drop-down and choose the criteria you want to use to decide whether this automation continues each time it's triggered. Click the drop-down that appears next to your criteria drop-down to select your operator (e.g. "is", "is not"). Click the drop-down or text box that appears next to your operator drop-down to complete your condition. The logical statement you've created will determine whether the automation continues. For example: "Booking creation date is before 01/01/2024". This is useful if you are running an end-of-year promotion and want to send an email reminding your clients about discounts. (Optional) Click + Add Criteria to add any further criteria. Tip: Learn more about best practices for creating conditions . Step 5 | Choose an action After choosing the trigger, decide what action you want your site to take in response to that trigger. For example, if your trigger was 'Client checks in', you might want to send that visitor an automatic thank you email. To choose an action: Click your chosen action in the Action section. Note: The actions available will differ based on your trigger choice. Set up the action using the available options. Click the relevant action below to learn how: Send an email Click Edit in the Sender details section to edit your sender details:From name : This is the name that appears in the recipient's inbox. Reply-to email : This is the address that replies are sent to. Scroll down to the Create an email section and choose what you want to do:Click Edit to update the default template generated by this automation. Click the More Actions drop-down and select Switch template to use an email template from a different automation or email marketing campaign. Tips: Learn more about customizing automated emails , including editing sender details, designing email templates and using dynamic values to give your emails a personal touch. Make sure to create email automations that don't overlap with other emails. Many apps already send emails to your contacts for specific events (e.g. making purchases in Wix Stores). Send a chat message Enter the chat message you'd like to send in the Message field. Click the Send this message only when I'm online to chat toggle to specify when these messages are sent:Enabled: This chat message will only be sent when your chat status is online. Disabled: This chat message will be sent whether your chat status is online or offline. Notes: You must have installed Wix Chat to set up this action. By default, chat messages are sent immediately after trigger. It is not possible to change the timing. Create a task Add a task for yourself or your team members and set a due date for it. Enter your task in the Add a task for you or your team field. Click the Assign to you or your team drop-down to choose to have the task sent to you or a member of your team, or left unassigned. Click the Set a due date toggle to choose whether to set a due date:Enabled: Select a value in the Number of days to complete task field. Disabled: Your task will not have a due date. Learn more about tasks and reminders. Move a workflow card A workflow is a list that displays all of the steps of a project in columns so you can easily keep track of every phase. Create or move a card in a workflow automatically with Automations. Learn more about workflows . Click the In This Workflow drop-down to select the workflow you'd like to move a card in. Click the To This Step drop-down to select the step you'd like to move the card to. Invite to a group Send an email to contacts to invite them to join your group. Select an existing group you want to invite contacts to, or create a new group . Update Google Sheets Send site data, such as form submissions or bookings, directly to a Google spreadsheet. Learn more about using automations to send data to Google Sheets . Connect to Zapier Connect your automations to more than 1,000 apps like Google Docs, Trello, Slack and more. To use this feature, you'll need to enable Velo and sign up to Zapier . Learn more about connecting your automations with a third-party app using Zapier . Send via webhook Send data to a third-party app or your own server using a webhook. Learn more about automatically sending data using a webhook . Get an email This feature is useful for communicating significant site events to your team. You can send notifications to multiple addresses. Enter details to set up your emails:Send notifications to: Enter the address the notification email will be sent to. For multiple recipients, separate each address with a comma. Email subject: Enter the email's subject line. Message: Enter the email's content. Click the Include details of trigger in the email toggle to include trigger details such as the data collected or items purchased. Note: Some trigger details cannot be included in these emails, e.g. time picker, upload fields (e.g. document, audio), signature, address (including those with Google API keys). Assign a badge Badges allow you to label your contacts so they can be easily differentiated (for example, a badge could mark a certain milestone being met). Learn more about badges . Click x next to the badge(s) you don't want to assign, until you can only see the badge(s) you do want this automation to assign. Note: Click + Add Badge to create your first badge if you don't see any listed. Send a coupon Select whether to send a unique coupon each time in the Set Coupon section. Click the Select or create a coupon template drop-down to choose the coupon you'd like to use or create a new one. Learn more about sending coupons . Send a push notification Send a push notification that appears on a customer's device screen ("pushed" by their mobile app). Enter the notification's title and message, and choose whether it takes customers to your app's home screen or a specific product or service. Notes: This action is only available with a Mobile App Premium plan and when your app is live in stores. We are currently in the process of releasing this functionality, so this action is not available for all triggers yet. If you select a trigger and see the Send a push notification action, it is available for that trigger. Request payment Enter the Email subject . Enter the Message you want to include in the email. (Optional) Click Add Dynamic Value to personalize the email. Learn more about dynamic values . Give loyalty points Reward your visitors for their loyalty by assigning loyalty points. Learn more about the Wix Loyalty Program . Enter a description of this way of earning points in the Tell customers how they can earn points field. Note: This description should reflect the trigger you've chosen for this automation (for example, if your trigger is a visitor submitting a form, this will be the way they earn points). Enter the number of points awarded in the Customer earns field. Note: You can also add ways to earn loyalty points within the Loyalty Program area of your site's dashboard. Add a label Adding labels to your contacts helps you to filter your contact list and categorize your mailing lists. Learn more about labels . Click + Add Label to select the label(s) you'd like to add. 3. (Optional) Click + Add an Action to include more than one action in the automation following the steps above. Step 6 | Activate the automation Click Activate to save and activate the automation. It now appears on your Automations page where you can edit, deactivate or delete according to your needs. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix POS Terms of Service

    Setting up Retail POS hardwareWix POS Terms of Service < Back Setting up Retail POS hardware Wix POS Terms of Service Wix offers two POS solutions: Retail POS: A payment and inventory solution for physical stores Mobile POS: A POS solution that lets you make sales or charge clients on-the-go using your mobile phone Please review our Wix POS terms of service and hardware return policy so that you know what to expect. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Connecting PayWay by Hrvatski Telekom as a Payment Provider

    Third Party Payment ProvidersConnecting PayWay by Hrvatski Telekom as a Payment Provider < Back Third Party Payment Providers Connecting PayWay by Hrvatski Telekom as a Payment Provider Accept payments from your customers using PayWay by Hrvatski Telekom as your payment provider. General Info Supported countries Croatia Supported currencies EUR Supported payment methods Credit /debit cards, PayPal, KEKSPay, Aircash and PayCek Transaction fees Fees may vary Notes The currency used in your Wix account must match the currency in your Hrvatski Telekom account. If the currencies do not match, the transactions may be declined . Learn how to change your currency Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Hrvatski Telekom Connecting PayWay by Hrvatski Telekom Go to Accept Payments in your dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options. Click Connect next to PayWay . Depending on whether you are creating a new Hrvatski Telekom account, or have an existing account, follow the instructions: Have an account Enter your Shop Id and Secret Key. Click Connect . Don't have an account Click Create Hrvatski Telekom account . Fill in the registration form. Wait for an email from Hrvatski Telekom to get your credentials. Return to the Accept Payments tab (repeat steps 1-4) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Premium plan that supports payments in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Bookings: Customizing Booking Form Fields

    Customizing Wix Bookings pagesWix Bookings: Customizing Booking Form Fields < Back Customizing Wix Bookings pages Wix Bookings: Customizing Booking Form Fields We are in the process of releasing a new version of the booking form, so it's not available to everyone yet. If your version appears different to the one pictured below, click here . Clients use the booking form to share their information with you when they sign up for a service. You can set which specific information you'd like clients to provide with the form. The information collected through your booking form appears in the confirmation emails you receive, the relevant appointment in the calendar, the service's participant list, and the client's contact card. In this article, learn more about: Adding custom form fields Editing the form field labels Creating a custom form for a specific service Viewing customer responses Note: This article discusses updating your booking form fields. You can also customize the page title, buttons and design of your form page from the Editor. Adding custom form fields Add custom fields to your form if you require more detailed or specific information from your clients before they attend your services. To add a custom form field: Go to Booking Form in your site's dashboard. Click Add custom field at the bottom of the Form Fields section. Choose from the following options:Short answer (30 characters max): For quick questions without the need for too much detail, e.g. years of experience training. Paragraph (255 characters max): For more specific information which might require an explanation, e.g. Health conditions your coaches might need to know before a session. Checkbox (500 characters max): For even more detailed answers which may require clients to review policy information at your business. (Optional) Select the Make this a required field checkbox to the field mandatory. Click the Save icon . Click Save Form . Notes: You can delete, duplicate or edit your custom fields in your form at any time by clicking the icons on the right. Clients who book via the Wix member apps do not see custom form fields. If you enabled SMS reminders , a checkbox appears below the phone number field so clients can opt in. Editing the form field labels Customize the names of your booking form fields so clients can easily understand what information they need to enter. To edit the form field labels: Go to Booking Form in your site's dashboard. Click the Form Field title that you want to edit. Enter a new name for the field. (Optional) Split the Name field into first and last name by clicking the Split icon . Click the Save icon to confirm the changes. Note: In some cases, you have the option to choose if a field is mandatory or not. Click Save Form . Creating a custom form for a specific service Once your default booking form is set up, you may want to create additional forms that better suit your other services. To add a custom booking form: Go to Booking Services in your site's dashboard. Create a new service or access an existing service. Scroll down to the bottom and click Show More next to Additional Settings . Click the Default Booking Form drop-down. Select Create a Custom Booking Form . Create your form and click Save Form . Viewing customer responses The responses a customer provides in the booking form appear in a number of places, including: The confirmation email you receive about the booking The client's appointment in the booking calendar In the service's participant list In the client's contact card In the Wix mobile app Learn more about viewing booking form responses Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

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