< Back Managing your media Wixel Wixel: Adding and Customizing Elements Elements help enhance your project and add personality. You can add elements to highlight information, showcase visuals, or guide your audience through your design. Add elements from the side panel on the left of your project, and customize them using the action bar. You can insert images, text, graphics, shapes, and more, giving you the creative freedom to shape each design exactly how you want. Adding an element Add new content to your project from the side panel. Each icon opens its own panel — text, media, shapes, and graphics — and every panel has its own search field and category tabs so you can find exactly what you need. Note: Some design types offer unique elements. You may not be able to add decorative elements to every type of design, so the options you see can vary depending on what you’re working on. To add an element: Desktop browser Go to your project in Wixel . Click the relevant design. On the side panel, click the type of element you want to add: Add text : Add a text box directly to your design. Select preset styles to save time or customize your own . Draw : Draw freehand on your design with a pen or highlighter. Pick a color, then adjust the Weight and Transparency of your strokes. To remove something you've drawn, switch to the eraser. Media : Add photos, videos, illustrations, patterns, and cutouts. Shapes : Use geometric shapes, arrows, and frames for a creative touch. Graphics : Add vector art and stickers. Tip: Customize the vector art colors to match your design's look. Elements : Add additional elements such as preset text, page numbers and charts . Click an element to add it to the design. (Optional) Use the resizing handles and customization tools on the action bar to adjust the element’s size, color, position, and more. Tip: Upload your own media by clicking the Upload icon on the side panel. You'll find the uploaded images in your Project Files . Wixel app Go to your project in the Wixel app. Select the relevant design. Tap the Edit icon . Tap + Elements on the action bar and then tap Add elements . Browse through the element types: Graphics: Add vector art and stickers. Tip: Customize the vector art colors to match your design's look. Text: Add titles and paragraphs. Select preset styles to save time or customize your own . Image: Add photos, illustrations, patterns, and cutouts. Tip: Learn how to edit images. Shapes: Use geometric shapes, arrows, and frames for a creative touch. Icons: Add clear and simple details to your design. Tap an element to add it to the design. (Optional) Use the resizing handles and customization tools on the action bar to adjust the element’s size, color, position, and more. Tip: Upload your own media by tapping + Elements on the action bar and then tapping Upload media . Selecting colors Whenever you click or tap a color circle on the action bar, you get to the Color Picker. This is where you can see your project's theme colors , in addition to any custom color you're using. To select a color: Desktop browser Go to your project in Wixel . Click the Fill Color icon on the action bar. Move the dot on the color scheme or enter the color's hex code (e.g. #000000 for black). (Optional) Drag the slider to adjust the color's opacity. Wixel app Tap the Edit icon on the right. Tap the Fill Color icon on the action bar. Move the dot on the color scheme or enter the color's hex code (e.g. #000000 for black). (Optional) Drag the slider to adjust the color's opacity. Tap the Done icon . Customizing text Customize your text elements by adjusting fonts, colors, formatting, and effects like shadows and highlights. Fine-tune your text's look and position so it works cohesively with your design. To customize text: Desktop browser Go to your project in Wixel . Select the text element in your design. Use the available options on the action bar to customize your text: Font: Choose the font style. Font size: Choose the font size. Bold, Italic, Underline: Make your text stand out with formatting options. Click the Bold icon , Italics icon , and/or Underline icon . Uppercase: Convert your text to all capital letters. More settings: Choose a list style (e.g. Numbered list , Bulleted list ) and increase or decrease the indent. Alignment: Choose how your text lines up. Line spacing: Adjust the spacing between lines and letters to make your text easier to read and give it a more open, spacious feel. Fill color: Pick any color for your text using the color picker or select a theme color. Highlight Color: Make your text pop by highlighting it with a background color. Border: Add a border to make it stand out. Shadow: Add a subtle or dramatic shadow effect to give your text depth. Wixel app Go to your project in the Wixel app. Select the text element in your design. Tap the Edit icon on the right. Use the available options on the action bar to customize your text: Font: Choose the font style. Font size: Choose the font size. Bold, Italic, Underline: Make your text stand out with formatting options. Click the Bold icon , Italics icon , and/or Underline icon . Uppercase: Convert your text to all capital letters. More settings: Choose a list style (e.g. Numbered list , Bulleted list ) and increase or decrease the indent. Alignment: Choose how your text lines up. Line spacing: Adjust the spacing between lines and letters to make your text easier to read and give it a more open, spacious feel. Fill color: Pick any color for your text using the color picker or select a theme color. Highlight Color: Make your text pop by highlighting it with a background color. Border: Add a border to make it stand out. Shadow: Add a subtle or dramatic shadow effect to give your text depth. Tip: Swipe right on the menu to see more options. Customizing vector art Add a personal touch to your vector art by customizing the colors and details to match your design. Vector art is a digital illustration (SVG file) that stays sharp at any size. Tip: You can find vector art options under the Graphics tab on the side panel. To customize vector art: Desktop browser Go to your project in Wixel . Click the relevant vector art in your design. Choose how to customize the vector art: Change colors Click the Colors icon on the action bar. For each color in the vector art: Select a new color from the color palette. Drag the Opacity slider to make the color more transparent or vibrant. Adjust the corners Click the Corners icon on the action bar. Drag the slider to make the corners of your element more square or round. (Optional) Click the Edit individual corners icon to design each corner separately. Adjust the stroke Define the outline of the vector art so that it stands out. Click the Stroke icon on the action bar. Drag the slider or manually enter the size to make the outline thicker. Choose a custom color and use the slider to increase or decrease the opacity. Wixel app Go to your project in the Wixel app. Tap the relevant vector art in your design. Tap the Edit icon on the right. Choose how to customize the vector art: Change colors Tap the Colors icon on the action bar. For each color in the vector art: Select a new color from the color palette. Adjust the Opacity slider to make the color more transparent or vibrant. Tap the Done icon to save your changes. Adjust the corners Tap the Corners icon on the action bar. Drag the slider to make the corners of your element more square or round. (Optional) Click the Edit individual corners icon to design each corner separately. Tap the Done icon to save your changes. Adjust the stroke Define the outline of the vector art so that it stands out. Tap the Stroke icon on the action bar. Drag the slider or manually enter the size to make the outline thicker. Choose a custom color and use the slider to increase or decrease the opacity. Tap the Done icon to save your changes. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Creating Bookings Automations Automations can help you to stay in touch with your clients and make sure they come back for more sessions. Create automations that are triggered for different things, such as when clients attend their first session, when they check in to sessions, or if they haven't booked a session in a while. Important: In order for 'Client checked in X times' or 'Client checks in' automations to work, you must also mark attendance . Step 1 | Create a new automation Create custom automations from the Automations tab in your site's dashboard. Make sure to choose a name that's clear and easy for your staff and collaborators on your site to understand. To create a new automation: Go to Automations in your site's dashboard. Click + Create Automation . Choose how you want to start creating your automation: From Scratch: Click Start from Scratch to begin from a blank automation template. Suggested automation: Use the categories or search bar to find the suggested automation you want to edit. Then click Set Up next to the automation. Click the title at the top left to give your automation a name. Step 2 | Choose a trigger The trigger is a specific action your clients take on your site, such as checking in for a session, that activates the automation. The triggers you see change depending on the app you're using. Make sure to choose Bookings and then select one of the available triggers. To choose a trigger: Enter Bookings in the search bar under Select a trigger . Select the relevant trigger: Session booked This trigger activates when a client successfully schedules a session, such as an appointment, class, or course. Select the relevant option from the Select which services trigger this automation drop-down: Any: The automation triggers when a client books any of your services. Specific: Click + Select and then select the checkbox next to each service you want to trigger the automation. Then click OK . Note: You can select up to 50 services per automation. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: This is useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. Click Apply . Booking canceled This trigger activates when a client cancels a previously scheduled session. Select the relevant option from the Select which services trigger this automation drop-down. Any: The automation triggers when a client cancels any of your services. Specific: Click + Select and then select the checkbox next to each service you want to trigger the automation. Then click OK . Note: You can select up to 50 services per automation. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: Useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. Click Apply . Client checked in X times This trigger activates when a client has checked in for class or course sessions a specified number of times. Select the relevant option from the Number of sessions the client has attended drop-down. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: Useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. Click Apply . Client checks in This trigger activates each time a client checks in for a session. Select the relevant option from the Select which services trigger this automation drop-down. Any: The automation triggers when a client checks in for any of your services. Specific: Click + Select and then select the checkbox next to each service you want to trigger the automation. Then click OK . Note: You can select up to 50 services per automation. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: Useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. Click Apply . Client was last checked-in a while ago This trigger activates when a certain period has passed since a client's last check-in, indicating they haven't attended a session recently. Notes: If your customer checks in again before the delay trigger expires, it resets the trigger countdown. This trigger won’t work retroactively for items that existed before this automation, it’ll only work for items that are created while the automation is active. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: Useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. (Optional) Enable the Set the automation to run before the trigger to choose how long before the trigger the automation should start running. Choose the relevant time period using the drop-downs. Click Apply . Session starts This trigger activates at the scheduled start time of a session. Select the relevant option from the Select which services trigger this automation drop-down. Any: The automation triggers at the start time of any of your services. Specific: Click + Select and then select the checkbox next to each service you want to trigger the automation. Then click OK . Note: You can select up to 50 services per automation. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: Useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. (Optional) Enable the Set the automation to run before the trigger to choose how long before the trigger the automation should start running. Choose the relevant time period using the drop-downs. Click Apply . Session ends This trigger activates at the scheduled end time of a session. Select the relevant option from the Select which services trigger this automation drop-down. Any: The automation triggers at the end of any of your services. Specific: Click + Select and then select the checkbox next to each service you want to trigger the automation. Then click OK . Note: You can select up to 50 services per automation. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: Useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. (Optional) Enable the Set the automation to run before the trigger to choose how long before the trigger the automation should start running. Choose the relevant time period using the drop-downs. Click Apply . Appointment request approved This trigger activates when a pending appointment request from a client is approved. Select the relevant option from the Select which services trigger this automation drop-down. Any: The automation triggers when any appointment request is approved. Specific: Click + Select and then select the checkbox next to each service you want to trigger the automation. Then click OK . Note: You can select up to 50 services per automation. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: Useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. Click Apply . Appointment or class updated This trigger activates when details of an appointment or class are modified, such as changes in time, date, or other pertinent information. Select the relevant option from the Select which services trigger this automation drop-down. Any: The automation triggers when any appointment or class is updated. Specific: Click + Select and then select the checkbox next to each service you want to trigger the automation. Then click OK . Note: You can select up to 50 services per automation. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: Useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. Click Apply . Appointment requested This trigger activates when a client submits a request to schedule an appointment, pending approval. Select the relevant option from the Select which services trigger this automation drop-down. Any: The automation triggers when any appointment is requested. Specific: Click + Select and then select the checkbox next to each service you want to trigger the automation. Then click OK . Note: You can select up to 50 services per automation. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: Useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. Click Apply . Appointment request declined This trigger activates when a pending appointment request from a client is declined. Select the relevant option from the Select which services trigger this automation drop-down. Any: The automation triggers when any appointment request is declined. Specific: Click + Select and then select the checkbox next to each service you want to trigger the automation. Then click OK . Note: You can select up to 50 services per automation. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: Useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. Click Apply . Course updated This trigger activates when details of a course are modified, such as changes in schedule, content, or other relevant information. Select the relevant option from the Select which services trigger this automation drop-down. Any: The automation triggers when any of your courses is updated. Specific: Click + Select and then select the checkbox next to each service you want to trigger the automation. Then click OK . Note: You can select up to 50 services per automation. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: Useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. Click Apply . Client marked as "no-show" This trigger activates when a client is marked as a "no-show" for a scheduled session, indicating they did not attend. Select the relevant option from the Select which services trigger this automation drop-down. Any: The automation triggers when a client is a no-show for any of your services. Specific: Click + Select and then select the checkbox next to each service you want to trigger the automation. Then click OK . Note: You can select up to 50 services per automation. (Optional) Enable the Trigger once per person toggle to limit trigger frequency: Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: Useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. Click Apply . Step 3 | Choose what you want to add to your automation: After selecting a trigger, continue setting up your automation using any of the available steps: Action, Delay, Condition. You can add these steps anywhere in your automation sequence depending on the logic you are trying to implement. Add a delay Add a time buffer between steps. For example, if your trigger is 'Client marked as no-show' and your action is 'Send an email', you would want to delay the automation by sending this after a certain amount of time has passed. Note: If you don't add a delay, the action is performed immediately. To add a delay: Click + to add a step. Click Delay . Click the up and down arrows (or enter a number in the field) and click the drop-down to choose between days, hours, and minutes. Click Apply . Add a condition Conditions let you create complex automation flows by defining criteria for continuing the flow. In the ‘THEN’ path, the automation flow continues only if the condition is met. You can set an ELSE path to define what happens if it isn’t. To add a condition: Click + to add a step Click Condition . Click the Select a property drop-down and choose the dynamic field that the automation collects when it runs (e.g. Party Size). Tip: Learn more about the property picker and all that it offers. Click the Select logic drop-down and choose an operator that will compare the received data with the value (e.g. 'is greater than'). Click the next field to set the value (e.g. '3'). Tip: Click Customize to create custom workflows using the formula field . (Optional) Click + Or or + And to add more criteria to the condition. Note: If you add more than one criterion, you can choose ‘and’/’or’ relations between criteria of the same condition. Click Apply . Choose an action Actions are what the automation performs. For example, if your trigger is 'Session ends', you might want to send that visitor an automatic thank you email. In the actions selection panel, you can find the action offering relevant to the selected trigger, which you can customize to suit your needs. To choose an action: Click + to add a step. Click Action . Choose an action from the panel. Note: The actions available will differ based on your trigger choice. Set up the action using the available settings. See examples below. Send an email Click Edit in the Sender details section to edit your sender details: From name : This is the name that appears in the recipient's inbox. Reply-to email : This is the address that replies are sent to. Click the Create an email section and choose what you want to do: Click Edit to update the default template generated by this automation. Click Switch template to use an email template from a different automation or email marketing campaign. Click More Actions to preview and test the email or reset to default template. Under Set email type section, select a type for your email to determine how or when your recipients can mute or unsubscribe from your emails: Promotional: Non-essential business information or marketing content. Business transactional: Essential information to your customers, directly related to their activity on your site. Business critical: Only meant for critical cases. Under Set recipients section, select who will receive this automated email when it's triggered: Include trigger contact: Recipient who triggered this automation. Include additional recipients: Additional recipients who didn't trigger this automation Click Apply . Tips: If you want to send emails to yourself and your team, deselect the Include trigger contact checkbox and select all contacts or roles who you want to receive the email. Make sure to create email automations that don't overlap with other emails. Many apps already send emails to your contacts for specific events (e.g. making purchases in Wix Stores). Send a chat message Note: You must have Wix Chat installed to set up this action. Enter the chat message you'd like to send in the Message field. Click the Send this message only when I'm online to chat toggle to specify when these messages are sent: Enabled: This chat message will only be sent when your chat status is online. Disabled: This chat message will be sent whether your chat status is online or offline. Click Apply . Send a push notification Send a push notification that appears on a customer's device screen ("pushed" by their mobile app). Enter the notification's title and message, and choose whether it takes customers to your app's home screen or a specific product or service. Note: This action is only available with a Mobile App Premium plan and when your app is live in stores. Request payment Send invoices for unpaid orders or services. You can customize the email subject and the accompanying message. Your clients will be able to pay the invoice by clicking the button “View Invoice” displayed in their email. Enter the email subject. Customize the message. (Optional) Click Add Dynamic Value to add more personalized content to your automation: Select one of the following options from the Variable name drop-down: Contact name (the client), Service name, Service start date, or Service end date. (Optional) Add the relevant Fallback value , for example: the fallback value for Contact name as 'Dear client'. Click Apply . Add label to contact Adding labels to your contacts helps you to filter your contact list and categorize your mailing lists. Learn more about labels . Click + Add Label to select the label(s) you'd like to add. Click Apply . Give loyalty points Reward your visitors for their loyalty by assigning loyalty points. Learn more about the Wix Loyalty Program . Enter a description of this way of earning points in the Tell customers how they can earn points field. Note: This description should reflect the trigger you've chosen for this automation (for example, if your trigger is a visitor submitting a form, this will be the way they earn points). Enter the number of points awarded in the Customer earns field. Click Apply . Note: You can also add ways to earn loyalty points in Loyalty Program in your site's dashboard. Add a coupon Select whether to send a unique coupon or a fixed coupon each time in the Select the type of coupon code section. Click the + Select under Select a coupon to choose an existing coupon or click + Create New to make a new coupon by following the on-screen instructions. Click Apply . Adding a coupon does not automatically send that coupon. You need to attach the coupon to a relevant action and add it as a dynamic value to send. For example, you can use the coupon code in ‘Send an Email’, ‘Send an SMS’ and more. Move a workflow card A workflow is a list that displays all the steps of a project in columns so you can easily keep track of every phase. Create or move a card in a workflow automatically with Automations. Learn more about workflows . Click the In This Workflow drop-down to select the workflow you'd like to move a card in. Click the To This Step drop-down to select the step you'd like to move the card to. Click Apply . Assign a badge Badges allow you to label your contacts so they can be easily differentiated (for example, a badge could mark a certain milestone being met). Learn more about member badges . Click + Add Badge to create your first badge if you don't see any listed. Click x next to the badge(s) you don't want to assign, until you can only see the badge(s) you do want this automation to assign. Click Apply . Send via webhook Send data to a third-party app or your own server using a webhook. Learn more about automatically sending data using a webhook . Update Google Sheets Send site data, such as form submissions or bookings, directly to a Google spreadsheet. Learn more about using automations to send data to Google Sheets . Invite to a group Send an email to contacts to invite them to join your group. Select an existing group you want to invite contacts to, or create a new group . Tip: Learn more about actions in Wix Automations . Step 4 | Activate the automation Click Activate at the top right is you're ready to turn on the automation. You can click Save to save the automation as a draft if you're not ready to activate it yet. After saving or publishing, the automation now appears on your Automations page where you can monitor, edit, deactivate, or delete according to your needs. Tip: Learn more about using Wix Automations to streamline your business . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Building an accessible site About accessibility Accessibility: About Web Accessibility Accessibility refers to the practice of making it possible for people to access services, resources, and goods, regardless of disability or condition. Web accessibility takes this concept, and transfers it to the internet. By practicing web accessibility, you ensure that everyone, including those with disabilities or conditions, can access, navigate, and enjoy a site. Some visitors experience sites differently, and it is important to adapt sites to accommodate those experiences. The importance of web accessibility According to the World Health Organisation, roughly 15% of the population have some form of disability. Therefore, web accessibility is an important part of site creation, building, and maintenance. By making a site accessible, you ensure that everyone can access and enjoy it. To get started, we recommend building an accessible site from scratch . You can do so by beginning with an accessible site template in the Wix Editor, and thoroughly following our accessibility checklist . If you already have an existing site, you can use the Accessibility Wizard . The Wizard is a tool that scans Wix sites, locates potential accessibility issues, and provides actionable solutions. Keep in mind that although there are international web standards that sites are held to, your region may have its own specific set of requirements. Tip: Even if you've built a site with accessibility in mind, we recommend using the wizard in case there's anything you may have missed. Important: While Wix is always striving to improve our products and services, we cannot guarantee that sites you / your team build will be compliant with the relevant region's accessibility laws and regulations. We recommend consulting an accessibility expert to ensure that any sites you create are meeting the standards for the region. Sight conditions and visual information Visual information includes text, images, and GIFs, and makes up the majority of content on most sites. Visitors who are blind, have low vision, or have difficulty processing visual information, may not be able to see site content well—or even at all. These visitors may rely on other methods and assistive technologies to help them navigate sites, such as screen readers. Screen readers read a site's content, and turn it into audio that the visitor can hear. We recommend preparing visual media to ensure they are accessible to these visitors. You can prepare visual media by: Adding alt text to images and galleries Adding text descriptions to videos Adding audio descriptions to videos Tip: Don't forget to check that all of the text on the site has the correct HTML tag , so the screen reader doesn't skip or jump around the pages. Motor conditions and site navigation Visitors with motor-related difficulties and disabilities may use different methods of navigating through a site, such as their keyboard, or assistive technologies. To ensure that these visitors can navigate and explore site content, we recommend adding two or more methods of site navigation. Popular ones include: Site menus: Learn more about adding menus to a Wix Editor site . Learn more about adding menus to a Studio Editor site . Wix Site Search You should also add the correct HTML tags to all text on the site. This is so visitors using the tab key to navigate can see the content in the correct order, and don't need to worry about the tab key skipping or jumping around the page. Hearing conditions and audio Some visitors may have disabilities or conditions related to sound. These visitors may be deaf or hard of hearing, or have trouble processing auditory information. To ensure these visitors can access and enjoy audio on the site, you should add alternatives for any media that contains audio. Some of these include: Adding text descriptions to audio files Captioning pre-recorded and live videos Cognitive disabilities and disorders There are a range of disorders and disabilities that have an effect on a person's cognitive function. Some of these include autism, ADHD, brain injuries, dementia, and aphasia. Visitors with these conditions can experience difficulty with focus, reading comprehension, and information processing. In order to make sites accessible for these visitors, we recommend the following steps: Ensure the site's format, structure, and layout are clear. For example, the main content of the page should not be attached to the header. Use language that is easy to understand. Minimize the use of decorative and / or animated elements on sites. Avoid using lots of different colors on a site, and make sure they're not too bright. Add alternatives to media that contain audio, such as transcripts and captions . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Known Issues Pricing Plan Session Redeemed But Service Not Booked (Includes Workaround) Kindly note that the issue happens only on Mobile Apps and only when customer redeems their Pricing Plan session, but abandons the step for entering Credit Card details (for charging a Cancellation or No-Show Fee, if necessary). We are aware of this issue and currently, we are investigating it. In the meantime, you might consider disabling Cancellation or No-Show Fee policy for the services that can be paid with the Pricing Plan session in order to prevent the issue from happening going forward. In order to do that, please proceed with the following steps: Go to Booking Policies in your site's dashboard. For your Cancellation and No-Show Policy, go to Manage connected services: 3. Deselect the services that can be paid with Pricing Plan from the list 4. Click “Save” As for already affected customers, you may add missing sessions to their packages, as per this article . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: Setting Up Wireless Scanners Make checking out customers faster and easier by adding a Bluetooth wireless scanner to your Wix POS Register solution. You can purchase a Socket S720 wireless scanner from the Wix POS shop, or connect a different model of Bluetooth scanner. Important: While many common Bluetooth wireless scanners should work with Wix POS, some scanners may not be compatible. We recommend using the Socket S720 scanner for the best experience. Connecting a Socket S720 Bluetooth scanner After you purchase a Socket S720 wireless scanner, you need to connect it to your POS system. To connect a Bluetooth scanner: How do I know if I'm using the New Wix POS or Wix POS Register? This article will help you understand the differences between the New Wix POS and Wix POS Register. New Wix POS Open the POS tablet. Tap the Menu icon , tap Settings , then select Manage Hardware . Tap Connect next to Barcode scanner . Tap Socket S720 . Press and hold the power button on your scanner until the light turns on and it beeps twice (low-high), then tap It's Powered On . Scan the QR code with your scanner to switch it to keyboard mode, then tap I Scanned the QR . Scan the QR code to set the data format, then tap I Scanned the QR . Wait while the scanner connects, then tap Done . POS Register Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings , then select Manage Hardware . Tap Set Up Scanner . Tap Connect next to Socket S720 . Turn on scanner by holding the power button until the light turns on and the scanner beeps twice. Unpair your scanner from current connection: Note: If your scanner was never connected to a POS, skip to step 8. Click the Factory Reset QR code link. Scan the QR code and click Done . Scan the QR code in Step 2. Switch to keyboard mode . Scan the QR code in Step 3. Set data format . Click Continue at the top right. Tip: Make sure you keep the barcode scanner turned on. Click Connect next to the relevant scanner. Tip: Once the scanner successfully connects, the Connect button will change to Connected . Connecting other Bluetooth scanners If you already have a different scanner or purchased one other than the Socket S720, you can connect it to your Wix POS Register system. Important: While it should be possible to connect many of the most common Bluetooth wireless scanners, it may not be possible every scanner. Consult your scanner's user manual for specific instructions on how to perform these steps. To connect a Bluetooth scanner: New Wix POS Open the POS tablet. Tap the Menu icon , tap Settings , then select Manage Hardware . Tap Connect next to Barcode scanner . Turn on your scanner and put it in pairing mode, following your scanner's user manual, then tap It's Powered On . Scan the QR code with your scanner to switch it to keyboard mode, then tap I Scanned the QR . Scan the QR code to set the data format, then tap I Scanned the QR . Wait while the scanner connects, then tap Done . POS Register Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings , then select Manage Hardware . Tap Set Up Scanner . Tap Connect next to Other Wireless Scanner . Prepare your scanner to connect to the Wix POS Register system: Note: Consult your scanner's user manual for specific instructions on how to carry out these steps: Turn on your Bluetooth wireless scanner. Unpair your scanner from any other system. Tip: You can skip this step if your scanner is new. Follow instructions in your scanner's manual to switch to keyboard mode. Follow instructions in your scanner's manual to set the data format to "as is". Note: This means that the scanner doesn't add a prefix or suffix to barcodes. Click Continue at the top right. Tip: Make sure you keep the barcode scanner turned on. Click Connect next to the relevant scanner. Tip: Once you successfully connect, the Connect link changes to Connected . FAQs I want to stop using my wireless scanner. How can I unpair it? Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings , then select Manage Hardware . Tap Manage Scanners . Select the relevant scanner and tap Unpair . Can I add and connect more than one scanner? You can add more than one scanner but you can connect and use only one at a time. If you want to switch to another scanner, unpair the first one and connect another. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Apps: Adding and Setting Up the Download The Mobile App App Wix offers mobile ' Member apps ' to help you connect with your site's members. It also gives you the option to build your own native app for a fully customized experience. The "Download the Mobile App" tool, available in the Wix App Market, lets you publish your app directly to the App Store and Google Play. The Download the Mobile App app automatically generates links to your app in the App Store and Google Play. Your site visitors can easily download it by clicking the store links or scanning the available QR code. This makes it more convenient for them to engage with your loyalty programs, bookings, and memberships. Step 1 | Add the app to your site Add the Download the Mobile App app from the Wix App Market to your site to give your site visitors a seamless way to download your app directly to their devices. Wix Editor Go to your editor . Click Add Apps on the left side of the editor. Search for 'Download the Mobile App' in the search bar. Click Add to Site . Click OK . Studio Editor Go to your editor . Click App Market on the left side of the editor. Click App Market . Search for 'Download the Mobile App' in the search bar. Click Add to Site . Click OK . Step 2 | Customize the elements displayed Choose which elements display on the app and decide how visitors join your app. For example, you can choose to show or hide a preview of your app, or invite your site visitors to sign up by SMS or by app store link. If you choose to offer SMS as a way to sign up, your site visitors need to provide their contact number in order to receive the SMS. To customize the elements displayed: Click the Download the Mobile App app in your editor. Click the Elements icon . Customize the following: What would you like to display?: Select what displays on your app: App preview , Title or Description . How will visitors join your app?: Select the way visitors join your app: SMS invite link , Google Play & App Stor e , or Scan QR code . Step 3 | Choose a preset Next, choose a p reset for the app. Presets simplify the design and layout of your app. Use one of the ready-made options to give your app a professional and user-friendly look. To choose a preset: Click the Download the Mobile App app in your editor. Click the Change Preset icon . Select a p reset from the options available. Step 4 | Customize the design A well-designed app not only enhances the aesthetic appeal of your site but also reinforces your brand identity. By making a few small adjustments, you can enhance the app's design by incorporating cohesive colors, fonts, and visuals to match your site's design. To customize the design: Click the Download the Mobile App app in your editor. Click Edit Design . Choose what you want to customize: Widget background Customize the background color for the widget to match your site's design. Adjust the opacity, and add borders or shadows to make it stand out. Dropdown & input field Click the drop-down and select a state to design. Customize aspects of the selected state like the fill color, borders, corners and more. The options available depend on the state you're editing for. Send button Select a view to customize, Regular or Hove r and c ustomize the design of the send button, including the font, size, shape and more. Title Customize the title by changing the font, size, weight, alignment, and color to match the rest of your site's headers or brand style. Description Adjust the description text to ensure it complements the widget’s design. Y ou can update the font, size, line spacing, and color. App preview box Update the app preview box by changing the background, adjusting the borders, and ensuring the layout fits within the widget. Step 5 | Add an Animation Bring your widget to life by adding animations. Animations can make the widget more engaging and draw attention To add an animation to your app: Click the Download the Mobile App app in your editor. Click the Animations & Effects icon . Select an animation from the options available. (Optional) Click Customize to adjust the animation settings. FAQs Click a question below to learn more about the Download the Mobile App app. How do the app store links work? With Wix, you can use ready-made 'Member apps' to engage your site's members, or design your own native app for a more customized experience. The Download the Mobile App app works in conjunction with the Wix app to enable you to publish the app of your choice on the App Store and Google Play. Create and publish your own app . Add the Download the Mobile App, app in the Wix App Market. Click the app in your editor. Click the Elements icon . Select how your visitors join your app, SMS invite link and Google Play & App Store links. Note: The widget automatically pulls your app’s links, displaying the correct buttons for App Store and Google Play . Publish your site. What platforms can visitors download the app from? The widget supports both Google Play and the App Store , providing download options for Android and iOS users. Can I track app downloads from my site? Currently, the widget does not track download metrics. To monitor app downloads, you can use analytics tools available in Google Play or the App Store. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Customer Checkout with Apple Pay or Google Pay After you set up Apple Pay or Google Pay , you can offer customers the convenience of paying with their phones. Note: Apple Pay and Google Pay can only be used for full payments, not for partial payments such as deposits or 'Buy now, pay later'. Additional payment buttons in the Product page You can display an Apple Pay or Google Pay button to relevant customers in the Product page, along with the 'Add to Cart' button. This comes in place of the 'Buy Now' button. If you connected PayPal as well, 3 payment buttons are displayed. Wix Editor Go to your editor . Go to your Product page: Click Pages & Menu on the left side of the editor. Click Store Pages . Click Product Page . Click the product page element on your page. Click Settings . Click the Settings tab. Under Buy Now , click the Show button toggle to enable it. Enable the Change automatically by payment method toggle. Studio Editor It's not currently possible to display PayPal, Apple Pay or Google Pay buttons in the Product page in Wix Studio. Wix Harmony Editor Go to your editor . Click the Page dropdown at the top left of the page. Select the Product page under Store Pages . Click the Product page element in the editor. Click the Settings icon on the action bar. Click the Settings tab. Under Buy Now , click the Show button toggle to enable it. Enable the Change automatically by payment method toggle. Additional payment buttons in the Cart & Checkout pages In the cart page, the Apple Pay or Google Pay button will appear along with PayPal (if connected) and a checkout button (if the manual payments, Square, Stripe or other payment provider is connected). Additional payment buttons are also displayed at the top of the Checkout page. This means customers won't be required to enter their details on your site. Wix Editor Go to your editor . Click Store Pages and then click Cart Page . Note: If your site has more than one business solution app, (e.g. Wix Stores and Wix Bookings), access the Cart page by clicking Cart & Thank You and then Cart Page . Click the cart page element on your page. Click Settings . Click the Settings tab. Under Express checkout , click the Show button toggle to enable it. Studio Editor Go to your editor . Click Pages on the left side of the editor. Click Cart Page under Store Pages . Note: If your site has more than one business solution app, click Cart page under Cart & Thank You . Click the cart page element on your page. Click Settings . Click the Settings tab. Under Express checkout , click the Show button toggle to enable it. Wix Harmony Editor Go to your editor . Click Cart Page under Store Pages . Note: If your site has more than one business solution app (e.g. Wix Stores and Wix Bookings ) click Cart Page under Cart & Thank You . Click the Cart Page element on your page. Click the Settings icon on the action bar. Click the Settings tab. Under Express checkout , click the Show button toggle to enable it. FAQs Click a question below to learn more. Which customers are exposed to the Apple Pay button? The Apple Pay button is displayed to customers using Safari on iOS 11 or macOS Sierra or higher. Apple Pay is not currently available in the following mobile apps: Spaces by Wix , Fit by Wix , or your own native mobile app . Tip: Connect an additional payment method for customers who don't have Apple Pay. Can I customize the button color? You can customize the button color on the Product page and Cart page, but not on the Checkout page. How does authorization and capture affect the button display? It's not currently possible to authorize and capture payments made through Apple Pay or Google Pay. Therefore, if you enable authorization and capture, your Apple Pay and Google Pay buttons are removed from your site. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Forms: Using the Submissions Board to Visualize Form Responses You can generate visuals from your form responses without leaving the submissions table. The Submissions board sits above your submissions table. Describe what you want to see, select which form fields to use, and AI generates a card showing your data as a chart, KPI numbers, a list, or another format. Note: Cards are generated from the 100 most recent submissions in the Submissions tab. They don’t include submissions in Spam or Trash , and they don’t reflect any filters, search terms, or date ranges applied to your submissions table. Adding a card to your Submissions board Each card is generated from a prompt you write and the form fields you select. While a card is generating, you can't add or edit other cards, so you work on one card at a time. To add a card: Go to Forms & Submissions in your site's dashboard. Click Edit next to the relevant form . Click the Submissions tab at the top of the form builder. Click Add Card . Click the Which form fields you want to include dropdown and select your chosen fields. Enter a description of the visual you have in mind in the Describe the visual you have in mind field. Click Generate . Want AI to decide what to show? Follow steps 1-4 above to select your form fields. Click Surprise me instead of entering a description. Click Generate . Note: A card generated with Surprise me doesn't include charts or KPI numbers. Tip: You can collapse the entire Submissions board by clicking the collapse control above the submissions table. Managing your cards You can change a card's prompt and fields at any time, or remove a card you no longer need. To edit a card: Go to Forms & Submissions in your site's dashboard. Click Edit next to the relevant form. Click the Submissions tab at the top of the form builder. Hover over the card you want to edit. Click the Edit icon . Enter your updates. Click Generate . To delete a card: Go to Forms & Submissions in your site's dashboard. Click Edit next to the relevant form. Click the Submissions tab at the top of the form builder. Hover over the card you want to edit. Click the Delete icon . Click Delete . Click Delete again to confirm. FAQs Click a question below to learn more about the Submissions board. Why don't the numbers on my cards match the numbers in my table? Cards are generated from your 100 most recent submissions only, and they don't reflect any filters, search terms, date range, or tab applied to your submissions table. I just got a new submission. Why isn't it in my chart? Cards don't update automatically when new submissions come in. Reload the page to include new submissions in your cards. Can I get a chart for every field on my form? Not every field type can be charted. Long-answer text fields appear as a list instead of a chart, file uploads and signatures are counted as "has" or "doesn't have," and phone number and email fields aren't typically charted. Can I download, share, or print a card? No. Cards and the Submissions board don't support image or PDF export. To export your submissions data, use the export option on your submissions table. Can I rearrange or resize my cards? No. Cards appear 2 per row, with the most recent card taking the full width of the last row, and can't be reordered or resized. Does duplicating my form copy its Submissions board? No. A duplicated form starts with an empty Submissions board. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Creating Store Listing Descriptions Create store listing descriptions for your native mobile app on the Apple App Store and Google Play Store. These descriptions highlight your app’s functionality, benefits, and key details like your business name, app icon, and keywords to improve discoverability. You can use the preview screen on the right to see real-time updates based on the information you add. Adding your store listing details in Google Play and the Apple App Store Showcase your app’s functionality, benefits, and key details by adding a store listing for your native mobile app on the Apple App Store and Google Play Store. If you set up your app name and icon during the initial setup, they will appear by default, but you can update them later. Note: The first time you fill out your Google or Apple store listing, you go through a step-by-step process. After completing these steps, you can go back and edit any details. When you set up the listing for the other platform or make updates, the listing will appear in a single form and include details from your previous entry. To add your store listing details in Google Play and the Apple App Store: Go to Mobile App in your dashboard. Click the Your own mobile app tab or click the tab with the name of your own mobile app. Scroll down and click Set up app store listings for your app . Click Get Started under the store listing you want to set up first: Google Play or Apple App Store Add a name and icon that members will see in the app store. Tip: Click Check Availability to see if your app name is available. Click Next . Describe your app with a promotional text, then add a description of your app's main features and functionality. Click Next . Add discoverability details to help members find your app in the app stores. Follow the steps below based on the store: Google Play Store Select a category that best fits your app and choose up to 5 tags to describe your app and the in-app experience. Then click Next . Apple App Store Add discoverability details about your app. Subtitle (optional): Summarize your app's value with a subtitle. Categories: Assign one or two categories to help members find your app: Primary category: Choose the main category for your app. Learn more about choosing the right category for your app . Secondary category (optional): Choose a second category for your app in the App Store. Keywords: Add words that enhance your app's visibility in search results. Click N ext . Note: If you don't see the optional details, you'll be able to access them when editing your discoverability later on. 10. Add your privacy and support information. Follow the steps below based on the store: Google Play Store Add your privacy policy details. Under Privacy Policy URL , add the link for your app's policy . Click Save . Apple App Store Add your app’s privacy policy, support, and copyright. If you don't see the optional details, you'll be able to access them when editing your discoverability later on. Add the relevant details: Privacy Policy URL: Add the URL link for your app's privacy policy . Support URL: Add a URL with support information for your app. Marketing URL (Optional): Direct members to a page with additional marketing info about your app. Copyright: Add the year the rights to this app were obtained and the name of the person or entity that owns them. Click Save . FAQs Click a question to learn more about your store listings. Can I change my app name and icon after publishing? Yes, you can update your app name and icon even after publishing. Go back to the Mobile App section in your dashboard, select your app, and make the necessary changes. Keep in mind that changes might take some time to reflect on the app stores. Changing your app's name and icon requires approval from Apple and Google before they can go live. Read more about changing your app name and icon . How do I choose the best keywords and tags for my app? Choosing the right keywords can significantly improve your app's visibility. Consider the terms your potential users are likely to search for. For example, if you have a fitness app, users might search for terms like 'workout tracker' or 'home exercises'. Learn more about: Selecting the best keywords for your Apple App . Choosing the best tags for your Google App . How do I choose the best categories for my app? Select categories that best represent your app's primary function. For example, if your app is for e-commerce, choose categories related to shopping or retail. Read more about how to choose the best categories for Google Play and the Apple App Store. What is the difference between promotional text and the app description? Promotional text is a short sentence that highlights your app's key benefits and is often displayed at the top of the app store listing. The app description provides a detailed overview of your app's functionality, features, and benefits. Use the promotional text to grab attention and the app description to provide comprehensive information. Can I use the same app listing details for both Google Play and Apple App Store? You can use similar information; however, each store has its own requirements and guidelines. Customize your listing details to meet the specific needs of each platform for better discoverability and compliance. Learn more about: Google Play Store Guidelines . Apple App Store Guidelines . Can I preview my app listing before submitting it? Yes, you can use the preview screen on the right side of the dashboard to see real-time updates. This helps you ensure everything looks good before submitting your app listing. What should I include in the privacy policy URL? Your privacy policy should clearly outline how user data is collected, used, and protected. Make sure the URL you provide links directly to a detailed privacy policy page on your website. Learn more about creating a privacy policy . What is a support URL and why do I need it? A support URL directs users to a page where they can get help with your app. This can include FAQs, contact forms, or live chat options. Providing a support URL enhances user experience and helps address any issues they might encounter. Do I need a marketing URL? A marketing URL can be beneficial but is not required. It directs users to a page with more information about your app, such as promotional materials, press releases, or user testimonials. This can enhance your app's credibility and attract more users. How often should I update my app listing? Regularly updating your app listing can keep it relevant and engaging. Consider updating it whenever you release new features, run promotions, or receive significant user feedback. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Meetings: Connecting Video Conferencing For Online Meetings Want to meet with clients online? You can use Google Meet, Zoom or a custom video link to host your meetings when an in-person meeting isn’t possible. Before you begin: Sites on the Basic Studio plan, Light Premium plan, or a free plan can host up to 3 free meetings per site. Upgrade your site to schedule unlimited meetings. The benefits, call hours and participant limits for video conferencing depend on the provider you use (Zoom, GoToMeeting, etc.) and are not controlled by Wix. To connect your online video conference account: Go to Wix Meetings in your site's dashboard. Choose the relevant meeting type: Existing meeting: Click the More Actions icon next to the relevant meeting and select Edit . New Meeting: Click + Add New Scheduling Link then add meeting details . Click the Location dropdown and select Online . Click Connect next to Connect video conferencing . Click Save & Continue in the Save your changes popup. Choose which video conferencing you want to connect: Google Meet , Zoom or Custom link . Click Continue . Depending on the video conferencing option you choose, follow these steps: Google Meet Click Connect . Sign in to your Google Meet account or create a new one. Click Continue . Complete the rest of your meeting setup and click Allow . Once connected, click Got it . Zoom Click Connect . Sign in to your Zoom account or create a Zoom account. Click Continue . Complete the rest of your meeting setup and click Save . For additional support and resources, check out the following links: Go to Zoom's Help Center Zoom general and advanced FAQs and support Check out Zoom's free and premium plans Custom link Add the relevant details: Meeting Link. Note: The meeting link must be a fixed URL that can be sent for all your meetings. (Optional) Password. (Optional) Description. Click Connect . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Hotels by HotelRunner: Managing Your Reservations Important: This article refers to the latest version of Wix Hotels by HotelRunner. For information on the previous version of Wix Hotels, click here . The Reservations tab is where you can add, filter and update your reservations and guest information. You can also customize how you view your reservations by adding or removing columns. Adding reservations You can add reservations manually and include important information such as the reservation dates, room, meal plan, and more. You can also update these details in the Reservations tab at any time. Important: Make sure to add room identifiers. If a reservation doesn't have a room identifier, it doesn't appear properly in the reservation calendar, and only shows that the room is booked. You can find missing reservations (without a room identifier) in the Reservations page. When you manually add reservations, be careful not to accidentally overbook a room. Make sure to check your availability in the Reservation calendar before making the booking. When you overbook, a red line displays under the overbooked room in the reservation calendar. To add a reservation: Go to Reservations in your site's dashboard. Click + Add Reservation at the top. Fill out the Reservation details: Check-in: Click to select the relevant Check-in date and time. Check-out: Click to select the relevant Check-out date and time. Adults/Children: Select the relevant number of guests from the relevant drop-downs. Room type: Select the relevant option from the drop-down. Rate plan: Select the relevant option from the drop-down. Meal plan: Select the relevant option from the drop-down (if you include a meal plan with the room type). Room identifier: Select the relevant option from the drop-down. This can include room numbers or room names, for example, "Presidential Suite" or "Beach Hut." Price calculated: Choose whether you apply the price Per night or for the Entire Stay . Price: Choose from the following options: Apply rate plan: Click Apply rate plan to assign the relevant rate plan pricing for the room. Custom price: Click to enter a custom price in the Price field. This is useful to make up for any inconvenience or issues guests may have experienced making their reservation or arriving at the hotel. Fill out the Contact details: Add your main contact: Enter the guest's name and select them from the list or click + Add New Contact . Tip: After adding the main contact, click Edit to add their phone number, email and billing address. You can update their details at any time from the Guest Relations tab in your site's dashboard. Email reservation details to the guest: Select the checkbox to send reservation details to guests via email. Add your channel: Enter the relevant channel through which the guest learned about your hotel. Fill out the Extra details: Reservation source : Choose the relevant option from the drop-down. Tracking your reservation sources is useful for understanding your guests and how effective your marketing is. Confirmation number: Enter a confirmation number in the field. Special requests: Enter any special requests from the guests, including "early check-in" or "late check-out." Note: If you email the reservation details to the guest, their special requests are included in the email. Click Add Reservation . Filtering reservations Organize and filter your reservations so you can see only the most relevant and useful information. You can filter the Reservations tab by reservation type, date range, room type, source and status. To filter your reservations: Go to Reservations in your site's dashboard. Click Customize view at the top. Select the checkboxes next to all relevant data you want to view. This can include check in/out dates, contact name, booking date, and more. Click the drop-down at the top and select the relevant option. What's next? Click More actions at the top to Print, Create an excel file or create a PDF of the filtered view. This is useful for storing your records offline as well as for future reference and analysis. Updating reservations You can update reservation details, such as the guest's name, dates of stay, or room type at any time. This is great for last-minute changes in guest's plans or to correct errors in the initial reservation. To update a reservation: Go to Reservations in your site's dashboard. Hover over the relevant reservation. Click Edit . Choose what information you want to add or update: Check-In You can check guests after confirming the details of their reservation when they arrive. To check guests in for their stay: Click Check-in at the top. Select the correct room from the Select a Room drop-down. Click Check-in . Tip: The reservation status updates automatically in the Reservations tab after you click Check-in. Mark as paid You can manually mark as a reservation as paid. This covers the entire reservation fee. You cannot undo this action and you also cannot add any extra fees or charges once the reservation has been marked as paid. To mark a reservation as paid: Review the reservation summary details on the right. Click Mark as paid . General info Update reservation dates, room type, rate plan, and more. To update the reservation's General information: Click to adjust any of the reservation details including: The check-in/check-out dates and times. The total number of adults and children in the reservation. You can also click the drop-downs to change the room type, rate plan or room number. Click Update Reservation to save the changes. Guests and contacts Update main contact, channel, and additional guests. To update the reservation's Guests and contact information: Click the Expand icon next to Guests and contacts . Choose what you want to update: Click + Add new guest to add more contacts to the reservation. Click Edit next to the Main Contact to update their information. Click Edit next to Channel to update where the reservation came from. Daily rates Update the room’s daily rate and include discounts. To update the reservation's Daily rates: Click the Expand icon next to Daily Rates. Click the Expand icon next to the relevant day(s) you want to update. Enter the Room rate . This is a great way to incentivize guests to extend their stay, by offering lower rates for additional days. Enter the Discount amount (if applicable). You can also offer discounts on daily rates, which is a great way to improve guest relations. Note: You can offer a different room rate and a discount, both of which can reduce the price. Make sure to check the updated price before updating the rate to avoid undercharging. Click Update Rate . Repeat steps 2-5 for each daily rate you want to update. Payments See payment status and details. To update the reservation's Payments: Click the Expand icon next to Payments to view the payment status and details for the reservation. Notes and special requests View and update your guest’s requests for the reservation. To update the reservation's Notes and special requests: Click the Expand icon next to Notes and special requests. Choose what you want to do: Click Edit next to any existing notes or special requests to update them. Click + Add new Special request and enter the details. Click + Add new note and enter the details. Additional fees View and update fees for extra services, taxes and more. To update the reservation's Additional fees: Click the Expand icon next to Additional fees. Choose what you want to do: Edit: Click the More Actions icon to Edit an existing additional fee. Delete: Click the More Actions icon to Delete an existing fee. Add extras: Click + Add additional fee. Click to Extra under Fee type . Select the relevant Extra from the Extra type drop-down. Select the relevant options from the Sales department and Revenue account drop-downs. Select the relevant option from the Repeat type drop-down. Enter how many times the extra repeats in the Repeat count field. Enter the charge for the Extra in the relevant field: Per room , Per adult , or Per child . Click Save . Add fees: Click + Add additional fee. Choose Fee under Fee type . Enter the relevant Fee in the Fee Label field e.e. "Cleaning fee". Select the relevant options from the Sales department and Revenue account drop-downs. Select the relevant option from the Repeat type drop-down. Click the Days drop-down. Click to select the checkbox next to the relevant days on which you apply this fee. Enter how many times the extra repeats in the Repeat count field. Enter the fee amount in the relevant field: Per room , Per adult , or Per child . Click Save . Canceling upcoming reservations You can cancel reservations at any time, but make sure the client definitely wishes to cancel, as you cannot undo this action, and will have to create a new reservation manually . To cancel an upcoming reservation: Go to Reservations in your site's dashboard. Hover over the relevant reservation and click Edit . Click the More drop-down in the top right. Click Cancel Reservation . Note: This action cannot be undone. Note: Sometimes, the cancel reservation option may not appear if it is already past the check-in date. To cancel the reservation: Change the check-in date to a date in the future. Click Update Reservation . Follow steps 1-4 in the section above to cancel. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Art Store: Setting Prices in Your Wix Art Store Important: Wix Art Store is currently not available to all users. As of October 2022 it is no longer possible to add the Wix Art Store to your site. Alternatively, you can add Wix Stores to your site and connect it to Printful to sell your art. How you set your prices in your Art Store depends on what type of files you are selling. I'm selling: Digital and Prints Digital files only Selling Digital and Prints Wix works with a third-party service, Order a Print, to allow you to sell your images for print. As this service has its own fees, you are asked to enter the amount you want to earn (your profit) and the full price is calculated accordingly. Additional shipping fees are also applied to the customer's final fee. To learn more about setting prices when selling digital and prints, click here . Selling Digital Files Only If you're just selling digital files of your art in your Art Store, you can change your pricing plan in your store's settings in your Editor. To change your pricing plan when selling digital only: Click the Wix Art Store app in your Editor. Click Settings . Click the Store tab. Click Set Pricing . Set which licenses you want to use: License Templates: Click the toggles under My Licenses to enable or disable each license option: Commercial Use: Web and digital use only. Extended Use: Web, digital and print use. Custom License: Click Create License and fill in the information to create a custom license: Enter the name of the license in the License Name field. Enter a description of the license in the Description field. (Optional) Upload your license agreement: Click Upload . Select your license document or click Upload Docs to upload it from your computer. Click Apply . Click Save . Select or deselect the image resolution checkboxes and enter the price for the selected options: Web Ready: Image quality is slightly reduced to allow for quicker web loading. Original File: The image is purchased in its original quality. Click Save . Tip: All images within a specific Wix Art Store gallery are sold with the same pricing plan. Within each gallery, you can offer different prices for different licenses and qualities. To offer different images with a different pricing plan, add the app again to a different page of your site. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit