< Back Managing your business Business solutions & apps Wix Video: Setting Up Free Video Viewing Allow viewers to watch videos on your site for free. You can offer free viewing of all your videos or specific videos only. You can also limit free viewing to signed in members only. Note: Currently, YouTube, Vimeo, and Facebook videos you embed on your site are free for your visitors to view. To set up free viewing of your videos: Go to Video Library in your site's dashboard. Click the checkbox next to each video you want to allow free viewing. Note : Click Select All to select every video in the list. Click Set Pricing . Click Free . Click the Viewer options drop-down and choose who can watch the selected videos: Anyone can watch : Viewers are not required to sign up. Sign up only : Viewers are required to sign up. Click the Download options drop-down and select an option: Allow downloads : Viewers can download the video. No downloads : Viewers are not able to download the video. Click Save . Note: Videos you upload are set to free for viewing by default. You can only enable downloads for the videos that are owned by you. Viewers will not be able to download videos that you've uploaded from external websites like YouTube, Vimeo etc. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Blog: Unpublishing and Deleting Blog Posts Wix Blog offers the tools you need to manage your posts effectively. Whether you want to temporarily hide a post, or remove it completely, you have the option to: Unpublish a blog post: temporarily removing it from your live blog while keeping it saved. Delete a blog post: to move it to the trash, where you can restore it later if needed. Permanently delete a blog post: to fully delete it from your account without recovery options. Unpublishing a blog post Unpublishing a blog post removes it from your site while keeping the content saved for future updates. For example, you can unpublish an announcement or update an old article without losing your work until it’s ready to go live again. Dashboard Go to Blog in your site's dashboard. Click the More actions icon next to the relevant post. Click Revert to draft . Click Revert to Draft to confirm. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Blog . Tap Posts . Tap the More Actions icon next to the relevant post. Tap Revert to draft . Tap Revert to confirm. Deleting a blog post Send a blog post to the trash to temporarily remove it from your site. Posts in the trash can be restored at any time, so you don’t lose your content if you change your mind. Dashboard Go to Posts in your site's dashboard. Click the More actions icon next to the relevant post. Click Move to trash . Click Move to Trash to confirm. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Blog . Tap Posts . Tap the More Actions icon next to the relevant post. Tap Move to trash . Tap Move . Permanently deleting a blog post Permanently deleting a blog post removes it entirely from your site and trash, with no way to recover it. Only choose this option if you’re certain you won’t need the post again. Dashboard Go to Posts in your site's dashboard. Click Trash . Click the Delete icon next to the relevant post. Click Delete to confirm. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Blog . Tap the Trash tab at the top right. Tap the More actions icon next to the relevant post. Tap Delete . Tap Delete to confirm. FAQs Click a question below to learn more about unpublishing and deleting blog posts. What happens when I unpublish a blog post? Unpublishing a blog post reverts it to draft, which means it no longer appears on your blog or in your search results and site visitors cannot view it. Can I republish a post later? Yes. You can republish the post at any time by selecting it from your Drafts tab and choosing the option to publish it again. To publish a draft: Go to Blog in your site's dashboard. Click the Posts tab in the panel on the left. Click the Drafts tab. Click the More actions icon next to the relevant post. Click Publish post . Click Publish . Can I restore a post from Trash? Yes. You can restore a post in Trash to draft. To restore a post to draft: Go to Posts in your site's dashboard. Click Trash . Click Restore next to the relevant post. What happens to the views and comments on a blog post when I unpublish it? When you unpublish a post, the views, likes and comments associated with the post are no longer accessible. Can I delete posts from my live site? Yes. You can delete posts from your live site (while logged in as admin) or while in preview mode. Posts deleted this way are permanently deleted. To delete posts from your live site: Log in to your live site using the email address associated with your Wix account. Go to your blog. Click the More actions icon next to the relevant post. Click Move to Trash . Click Move to Trash to confirm. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Managing your customers Wix Automations: Understanding Email Types When sending an automated email, you're asked to select an email type for it – promotional, business transactional or business critical. The type you choose determines your recipients' ability to mute or unsubscribe from the email, and whether or not it affects your email marketing balance. Important: Your email marketing balance covers both regular email campaigns and automated email campaigns. Emails sent through automations reduce your monthly balance too. You can send 200 emails a month for free, or upgrade your email marketing plan to send more emails. Promotional emails Promotional emails are non-essential business information or marketing content. These types of emails will always be counted towards your monthly balance. Recipients who have unsubscribed or muted the selected notification topic will not receive this email. Read an example of an automation with a promotional email Lisa owns an antique jewelry company. One of the ways Lisa promotes her site and builds her client relationships is by sending coupons on their birthdays. To streamline this process, she creates an automation to send her clients their birthday coupon, a promotional email in other words. These automated emails will count towards her monthly email marketing balance. Business transactional emails Business transactional emails include essential information to your customers, directly related to their activity on your site. Recipients who have muted the selected email notification topic will not receive this email. These types of emails will only be counted towards your monthly balance if you're the one who created the automation. If an App automation includes this email type, it will not count towards your balance. Read an example of an automation with a business transactional email Rebecca owns a boutique performance space where she hosts events for young singers and sells tickets to their performances. She wants to make sure that each guest is given an order confirmation email when making a purchase on her site. By default, Wix Events installs an automation that sends an order confirmation email to a guest once they purchase a ticket, letting them know their order has been received. Since Wix installed this automation for Rebecca, it will not count towards her monthly email marketing balance. Business critical emails Business critical emails are only meant for critical cases. These should be reserved only for emails that are absolutely necessary to send, where it makes sense to not display an unsubscribe link. Recipients cannot mute these emails and they will be sent regardless of contact's subscription status. These types of emails will only be counted towards your monthly balance if you're the one who created the automation. If an App automation includes this email type, then it will not count towards your balance. Read an example of an automation with a business critical email type. Allen owns a dance studio for all ages and dance styles. To streamline the sign-up process, he requires a user name and password to register for a class. Wix automatically sets up an automation to send an email to any client who requests to reset their password. Since Wix installed this automation for Allen, it will not count towards his monthly email marketing balance. FAQs Click a question below to learn more. Do I have to select an email type? Yes. In order to finish configuring your email automation, you will be required to select an email type in the settings of the Send an email action. How can I tell if an automation is an App automation? You can find a list of App automations in your automations dashboard . Then click the App automations tab. In the automation builder, you can tell if the automation is an App automation by checking if the 'App automation' label appears at the top. What is the difference between business transactional and critical? The main difference between transactional and critical is that it is impossible to unsubscribe from an email set as critical. These types of emails should be reserved only for emails that are absolutely necessary to send and are ok to not have unsubscribe links. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Blog: Managing Comments for Your Posts Improve engagement on your blog by enabling your community to add comments to your posts. Visitors can also edit their comments, add media to them, reply to other comments, 'like' comments, and sort comments to show the newest or oldest first. You can choose to allow only your site members to add comments, or let site visitors comment on posts as guests without needing to sign up. Comments are enabled on your posts by default. Blog owners, admins, and editors can enable, disable, and delete comments for any post on your blog. Writers can only manage comments for their own posts. Learn more about roles and permissio ns . Important: You may be legally responsible for any comments on your site that are the subject of criminal activity, including hate speech, racism, sexism, etc. Visitors who guest comment will be able to comment without accepting your site's terms of use, if it has any. Enabling or disabling comments for all posts You can enable or disable comments for all of your blog posts directly from your dashboard, or on the Wix app. This gives you flexibility over how readers interact with your blog, and lets you decide if you want to encourage conversation, or keep posts comment-free. Dashboard Go to Blog in your site's dashboard. Click the More Actions drop-down at the top right. Click Blog settings . Customize the following options in the Comments and ratings section: Comments: Enable/disable comments on your blog posts. Who can leave comments?: Choose who can leave comments on your blog posts: Members only or Everyone . Ratings: Enable/disable the toggle to choose whether readers can leave a rating or not. Tip: Enable the comments counter in the Display tab to show the number of comments in your posts. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Blog . Tap Page Settings . Scroll down to the Comments and Ratings section and customize the following: Allow comments: Enable/disable comments on your blog posts. Allow ratings: Enable/disable the toggle to choose whether readers can leave a rating or not. Make ratings mandatory: Enable the toggle to let readers add a star rating when they comment, or disable it to allow comments without a rating. Enabling or disabling comments for a specific post You can enable or disable comments for a specific post directly from your post composer. This is helpful if you want feedback on certain topics but prefer to keep other posts comment-free. To enable and disable comments for a specific post: Go to Blog in your site's dashboard. Click the Posts tab. Click Edit next to the relevant post. Click Settings in the panel on the left. Enable or disable the Allow commenting on this post toggle. Click Publish . Replying to a comment on a post Replying to a comment is a great way to show your presence across your blog. It also gives you the opportunity to interact with your readers and enhance their overall experience of your blog. You can reply directly from your live site, or while using the Wix app. Live site Log in to your live site using the email address associated with your Wix account. Go to your blog. Navigate to the relevant comment and click Reply . Enter your response in the field provided. (Optional) Use the toolbar to add media to your reply. Click Publish . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Blog . Tap Comments . Tap the relevant post to open the comments. Tap Reply . Enter your reply in the field provided. (Optional) Use the toolbar to add media to your reply. Tap Publish . Deleting a comment on a post You can delete comments from your blog posts at any time. This helps you manage conversations, remove unwanted content, and keep your blog a positive space for your readers. You can delete comments directly from your live site, or while using the Wix app. To delete a comment: Live site Log in to your live site using the email address associated with your Wix account. Go to your blog. Navigate to the relevant comment. Click the More Actions icon at the top right corner of the comment. Click Delete . Click Delete to confirm. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Blog . Tap Comments . Tap the relevant post to open the comments. Tap the More Actions icon next to the relevant comment. Tap Delete . Tap Delete to confirm. FAQs Click a question below to learn more about managing comments for your blog posts. Who can comment on my blog posts? By default, only site members can comment on your blog posts. You can change your settings to let everyone comment, including visitors who leave comments as guests without signing in. To change your comment permissions: Go to Blog in your site's dashboard. Click the More Actions drop-down at the top right. Click Blog settings . Click the Comments toggle to enable it. Select Everyone under Who can leave comments? . Can I block specific members or visitors from commenting on my post? No. You cannot block a specific commenter, but you can delete unwanted comments. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Events: Broadcasting a Message to Guests Using the Wix App With the Wix app, you can broadcast a message to all your guests at once using Wix Chat, email or SMS. You decide the best way to provide people with updates about your event. Guests who already downloaded a members app (e.g. Spaces by Wix ) receive a broadcasted message there. If they are not members of your site on the members app, they receive your message as an email instead. To broadcast a message to guests: Go to your site in the Wix app. Tap Manage at the bottom. Tap Events . Tap Published Events . Tap the relevant event. Tap the Message icon at the top right. Tap Message guests . Select the checkbox(s) next to the guests you want to message, then tap Next . Note: The options in this section vary according to the types of tickets you create for your event. Tap the channel drop-down and select how you want to send your broadcast message: Chat: Broadcast a live chat to guests. To use this option, you must have the Wix Chat app on your site. Email: You can broadcast an email to guests if they have provided their email address and it is saved in your contacts. Note: When sending a message to over 100 guests, you are directed to do so through Gmail. SMS: Send an SMS message directly to contacts. This option is only available if you have purchased a Business Phone Number . Compose your message. (Optional) Tap the icons to add a saved reply, an image, or send an item (e.g. coupon). Tap Send . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Troubleshooting Errors When Connecting Your Site to Bing You may sometimes run into technical issues when submitting your request to connect to Bing. The information in this article can help you resolve the most common connection issues. Click an error message below to learn how to resolve connection issues: Your site is not published Bing can only verify live, published websites. Re-publish your site and retry the connection. Your domain is not connected Bing cannot verify your site because your domain isn’t properly connected to Wix. Make sure your domain is connected to Wix, confirm that your site loads correctly by entering it in a browser, and retry the connection. Verification failed Bing tried to verify ownership of your site but couldn’t find the verification tag or sitemap. Make sure you completed the SEO Assistant task to connect to Bing, and retry the verification in Bing Webmaster Tools. Your site URL does not match The URL you entered in Bing does not match your Wix site’s primary domain. Check which domain is set as your primary domain in Wix, and enter the exact same URL in Bing Webmaster Tools. Sitemap not found Bing couldn’t locate your site’s sitemap. Make sure your sitemap is live at: https://www.yourdomain.com/sitemap.xml. If you recently published your site, wait a few hours and try again, then retry adding the sitemap in Bing Webmaster Tools. Temporary connection issue Bing couldn’t reach your site due to a temporary server or network issue. Wait a few minutes and try again, confirm your site loads normally in a browser, and retry the connection. Still not working? If you were unable to resolve your issue, we recommend checking out the Bing Webmaster Tools Help Center . If you still need assistance, please let us know: The name or URL of your Wix site The name and version of the web browser you're using The name and version of your computer's operating system A description of the steps you've taken so that we can recreate the issue on our end A screenshot of the issue This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Adding & managing media Wix Media: Prompt Best Practices for AI Image Creation A great prompt leads to better image generation results. When writing your prompt, it's important to consider its structure, the language used and the details to include. Read on to learn more about our tips for creating great prompts. Structuring a prompt When writing your prompt, it’s important to structure it correctly, so that the images generated match just what you're looking for. To help you structure your prompt, consider including the following 3 characteristics; a prefix, the scene, and a suffix. Each characteristic has a purpose: Prefix: Defines the medium. Scene: Defines the content. Suffix: Defines the atmosphere and elaborates on the scene. An example of an AI prompt following this structure is: "A studio professional photo of cosmetics products on a podium, pastel colors, shot on a Nikon D850". Writing a prompt Write your prompt in English. Currently, the Wix AI Image Creator only supports English. Make sure the length of your prompt is not too short, or too long. The shorter and vaguer the prompt, the less likely the generated images will match what you're looking for. Keep your prompt under 500 characters. The more descriptive your prompt, the more closely the generated results will match your intent. Descriptive prompts also lead to more unique imagery. Details to include in your prompt It's important to be detailed in your prompt so that the generated results are as close to your intent as possible. Below are some details to consider including in your prompt: Medium: This is the type of image you want to generate. Examples are; a photograph, watercolor painting, illustration, etc. Subject: This is the focus of the image. Who or what is the focal point of your image? Color: Determine the color palette you want for your image. Do you want your image to be vibrant with high contrasting block colors, or do you want your image to be soft with pastel tones? Mood / lighting: This sets the atmosphere of the image. For example, to generate a dreamy atmosphere, you could add "golden hour" or "sunset backlight" to your prompt. Composition: This frames the subject of your image. Add directional descriptions like "close-up shot" or "blurred background". Tips: If the generator misses one of your prompt descriptions, try moving it to the beginning of the sentence. Words closest to the beginning of the sentence are given more weight by the generator. If you include sensitive or trademark protected information, your prompt generation might fail. This is due to limitations within the AI engine provider. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Adding and Customizing a Cart Offer clients a better booking experience by adding a cart to your site. Clients can add multiple services to their cart before checking out, saving them time and helping you keep a full schedule. If you also sell merchandise or other products, your clients can also add these to their cart before completing checkout. Notes: To allow clients to add products as well as services to their cart, add Wix Stores to your site . Currently, it is not possible to add Pricing Plans to the cart. When clients attempt to buy a plan-only service, they purchase the plan before returning to their cart to complete checkout. Adding a cart to your site Make it easier for clients to book multiple services in a single checkout by adding a cart to your site. With the cart installed, the booking form is automatically filled out with the details for each additional service clients add to the cart. They can choose to enter different details for each booking using custom fields in the booking form . Or you can create a custom form for each of your services if you require more specific information. To add a cart to your site: Go to Booking Settings in your site's dashboard. Click Client booking flow under Online Bookings. Scroll down to the Checkout settings section and enable the Cart toggle. Click Save . Note: This adds a cart icon to your site. View detailed instructions for setting up the cart in this article's other sections. Tip: With cart checkout, you and your clients receive order confirmation emails after purchases. You can edit or deactivate these emails in your eCommerce settings . Customizing your Cart Page Customize the page that shows the services your clients add to their cart so it fits your site's style and branding. To customize your Cart Page: Wix Editor Go to your editor . Go to your Cart page: Click Pages & Menu on the left side of the editor. Click Cart & Thank You . Click Cart Page . Click the Cart Page element on your page. Click Settings . Choose what you want to do: Customize the settings Click the Settings tab. Select the relevant checkboxes next to the information you'd like to display: Shipping & delivery rates: Show the relevant delivery options based on each client's location, when they buy one of your products. Note: This is only relevant if you sell products as well as services. Tax costs: Display the relevant tax estimation for the customer's location. Note: Estimated taxes aren't displayed when you include tax in the product price . Promo code link: Allow customers to redeem coupon codes. This also adds the promo code link to your Checkout Page. Add a note: Let customers add a message to their purchase. (Optional) Enable the Show link toggle to add a Continue Shopping link to the cart page. Then, click the Link icon to select the site page it directs to. (Optional) Enable the Show buttons toggle under Express checkout to show the relevant express checkout options for your site. Customize the design Click the Design tab. Customize the design settings of the following sections, using the available options: Background and Borders: Change the color of the page's background and dividers. Text Font & Color: Change the color and font of the page's title, body and links. Buttons: Change the color, style and appearance of buttons on the Cart page. Payment methods: Design the buttons that represent your available payment methods. Customize the text Click the Text tab. Edit the text that appears on your cart page (e.g. Checkout button, instructional text, disclaimers, titles, etc.) Studio Editor Go to your editor . Go to your Cart page: Click Pages on the left side of the editor. Click Cart Page under Cart & Thank You . Click Cart Page . Click the Cart Page element on your page. Click Settings . Choose what you want to do: Customize the settings Click the Settings tab. Select the relevant checkboxes next to the information you'd like to display: Shipping & delivery rates: Show the relevant delivery options based on each client's location, when they buy one of your products. Note: This is only relevant if you sell products as well as services. Tax costs: Display the relevant tax estimation for the customer's location. Note: Estimated taxes aren't displayed when you include tax in the product price . Promo code link: Allow customers to redeem coupon codes. This also adds the promo code link to your Checkout Page. Add a note: Let customers add a message to their purchase. (Optional) Enable the Show link toggle to add a Continue Shopping link to the cart page. Then, click the Link icon to select the site page it directs to. (Optional) Enable the Show buttons toggle under Express checkout to show the relevant express checkout options for your site. Customize the design Click the Design tab. Customize the design settings of the following sections, using the available options: Background and Borders: Change the color of the page's background and dividers. Text Font & Color: Change the color and font of the page's title, body and links. Buttons: Change the color, style and appearance of buttons on the Cart page. Payment methods: Design the buttons that represent your available payment methods. Customize the text Click the Text tab. Edit the text that appears on your cart page (e.g. Checkout button, instructional text, disclaimers, titles, etc.) Wix Harmony Editor Go to your editor . Go to your Cart page: Click the Page dropdown at the top left of the page. (In the Site Pages panel) Select the Cart Page page under Bookings Pages . Click the cart element on your page. Click the Settings icon on the action bar. Choose what you want to do: Customize the settings Click the Settings tab. Customize the following: Continue Browsing Link: Show link: Click the toggle to show or hide the "continue browsing" link on your Cart page. Where does it link to?: Choose where the link sends clients, such as your main services page or another page on your site. Show buttons: Click the toggle to show or hide express checkout buttons. When this is turned off, the express checkout buttons are also hidden on the Checkout page. Customize the design Click the Design tab. Customize the design settings of the following sections, using the available options: Background and Borders: Change the color of the page's background and dividers. Text Font & Color: Change the color and font of the page's title, body and links. Buttons: Change the color, style and appearance of buttons on the Cart page. Payment methods: Design the buttons that represent your available payment methods. Tip: Click the Display elements icon on the action bar and select which elements you want to show on your cart page, e.g., shipping and delivery rates, promo codes and more. Customizing your cart icon Choose the right cart icon for your brand and business. You can then customize the design so it fits perfectly with your site. To customize your cart icon: Wix Editor Click the Cart icon in your editor. Click Settings . Click the Cart Icon tab. Choose how to customize your cart icon: Select a new look for your icon. Customize the icon's colors, font, or text. Tip: Available options vary based on the icon you select. Studio Editor Click the Cart icon in your editor. Click Settings . Click the Cart Icon tab. Choose how to customize your cart icon: Select a new look for your icon. Customize the icon's colors, font, or text. Tip: Available options vary based on the icon you select. Wix Harmony Editor Click the Cart icon in your editor. Click the Settings icon on the action bar. Choose what you want to customize: Cart Icon: Choose a new icon and adjust its style. Pop up: Show customers a success notification when they add items to their cart. Settings: Choose what happens when visitors click the cart icon, e.g., they see a side cart or the full Cart page opens. Customizing your side cart The side cart is a preview of the Cart page, which opens on the side of your site pages. Customers can get to the side cart by clicking the cart icon or the 'Add to Cart' button. This is where clients view the services they've already added to the cart. They can then choose if they want to continue shopping, or go to the Cart page and check out. You can customize when the side cart opens, as well as its text and design, so that it reflects your brand's look and feel. Learn more about accessing and customizing the side cart . FAQs We are here to help with all your questions. Click a question below to learn more. What does the cart look like for my clients? When you add a cart to your site, clients now see the "Add to Cart" option before checkout. The cart icon also appears in the top right corner of your site. When clients add a service or product to the cart they can then choose to View Cart or Add More Sessions . The total number of bookings and products your clients add to their cart appears in the top right corner of your site. Can I deactivate cart checkout? Yes, you can deactivate it at any point. However, this does not deactivate your cart for Wix Stores. The cart icon remains on your site even after you disable the cart feature. To deactivate cart checkout: Go to Booking Settings in your site's dashboard. Click Client booking flow under Online Bookings. Scroll down to the Checkout settings section and disable the Cart toggle. Click Save . Tip: We recommend hiding the cart icon instead of deleting it, as it can cause issues if you decide to enable the cart for Wix Bookings again in the future. What happens when clients try to add a plan-only service to their cart? When clients try to add a plan-only service to their cart, they can choose whether to buy the relevant plan or not. Clients who choose to buy the plan then follow the instructions to complete the purchase. Your clients can then complete their Booking. Is the cart available on the Wix Member apps? The cart is not currently available on the Wix Member apps. Can my clients skip the cart? It's possible to skip the cart and proceed straight to checkout for services with no fee, a custom price or plan-only services. After clicking "Add to cart", clients can choose if they want to add more sessions to the cart or complete the booking of the selected session. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Google Search Console: 403 Error If you have password protected a page on your site, or set a page as member-only, Google will get a 403 response (forbidden) and log it under Crawl Errors. This error message is nothing to worry about, Google is just alerting you that there are pages on your site that are restricted. This error does not harm your site's SEO and the only outcome is that the restricted pages are not indexed by Google. AI crawlers get the same 403 response. Any page you restrict stays out of AI assistant answers as well as Google's index. If you receive a 403 error message for a URL you should review the list of your site pages to check that no pages were restricted by mistake with passwords or with member-only restrictions. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Solving performance and technical issues Site Performance: Best Practices Improving your site's performance is an important part of the creation process, as well as ongoing maintenance. The guidelines in this article can help to enhance your visitors' experience, improving aspects such as responsiveness, fluidity, and loading time. Understanding loading time Site loading time measures how quickly your site fully loads after a visitor requests access, by either clicking a link or entering the page URL. Many factors can affect the loading time of a page. Some are site-specific, and others are related to your visitor's device and internet connection. Sites that have been optimized and adjusted load faster than those that are content-heavy. Optimizing your site can ensure an improved loading time, as well as a better score on performance tools like Google PageSpeed Insights. How Wix measures loading time Wix monitors and collects data for several metrics. These include Google's Core Web Vitals, and additional vitals such as FCP, TTFB, and TTI. You can view your site's speed metrics from your dashboard. Wix automatically collects this performance data in real time across our platform in order to monitor and improve your site's speed. We recommend following the best practices below to ensure an enhanced loading time for your site. Loading order of elements When building or updating your site, we recommend that you keep the loading order of elements in mind, as they can effect your site's performance. For example, elements that are interactive or content-heavy (e.g. videos and third party apps) tend to load slower than static or lighter elements, such as text and buttons. Optimizing elements on your site Optimize the homepage and elements like text, animation, and images for better site performance. Click an option below for more information: Homepage design Content that is above the fold of your site is loaded before the rest of your page. Adding meaningful, relevant, and light content to this section of your page ensures that site visitors have useful information to discover while the rest of the page loads. We advise using static elements such as text, shapes, and buttons on your above the fold. As these elements load first, it'll enhance your site's loading time and performance. What is 'above the fold'? This is the section of your site that visitors see first, before starting to scroll down. Images Images uploaded to Wix sites are automatically resized for optimization. We recommend using AVIF images rather than PNG images unless you require a transparent background. AVIF images are better optimized for site loading time and performance. Learn more about images and your site performance . Notes: Wherever possible, Wix automatically converts images to modern formats such as AVIF. This format reduces download size while maintaining image quality. It is not possible to upload images over 25mb to your Wix site. Videos Videos are a great way to encourage visitor interaction and interest. We advise keeping loading time in mind when adding videos, as they generally have high resolutions and take longer to load than static elements. Avoid overuse of videos, and keep them below the fold where possible. Learn more about optimizing your videos Third-party apps and iFrames The content shown in third-party apps and iFrames (e.g. embedded videos or social channels feeds) is delivered from external servers, rather than the Wix servers. This means Wix cannot optimize them and therefore they may create an overhead on your site’s loading time. We recommend putting them on secondary pages, with a button on the homepage that will direct your site visitors to them. Fonts We recommend using no more than 3 or 4 fonts on your site, as this can enhance your site's aesthetic and give it a professional feel. Keeping the font styles within this number range can also improve site performance, as it reduces the loading time. Furthermore, we also recommend avoiding the use of custom fonts where possible. System fonts load faster, which can improve your site's performance. Learn more about fonts and your site Special effects Special effects such as animations and slideshows can bring your site to life. However, they tend to load slower than static elements, and we recommend keeping them below the fold of your site where possible. Note: Animated GIFs must be downloaded in full before they begin to play. We recommend converting any animated GIFs that you want to use into a video. Lightboxes Lightboxes load later than other elements of your site by design. We therefore recommend limiting the use of lightboxes across your site, and avoid using lightboxes as your page's main content. DOM order Your site's DOM order is the order in which visitors using assistive technologies (such as screen readers) navigate through your elements. In order to provide a smooth experience for these visitors and ensure the correct order of elements, we recommend manually adjusting the visual order of elements to match the order displayed in the Layers panel. Learn more about your site's loading order Using data on your site? Read more about loading times on sites with data collections . Optimizing your mobile site content In general, mobile devices are not as strong or fast as desktop computers, and have a slower internet connection. Therefore your site might take longer to load when viewing it on a mobile device. If your mobile site is loading slowly, we recommend following the below guidelines to optimize its performance. Click an option below to learn how to: Use the mobile editor Use the mobile editor to optimize your mobile-friendly site. You can hide and adjust elements, and even add a welcome screen. Mobile-friendly sites will look different to the desktop version, so we recommend adjusting it to fit your needs. To access the mobile editor: Open the Wix Editor. Click the Mobile Editor icon from the top toolbar. Hide unnecessary elements Some elements may not be relevant to your mobile site, and will significantly impact loading time. We recommend being mindful of these elements. Avoid overuse of elements such as lightboxes and third-party apps, and keep only relevant and necessary content on your mobile site. To hide elements from your mobile site: Click the element you want to hide. Click the Hide Element icon . Tip: Hidden elements can be viewed and re-added to your mobile site by clicking Hidden on Mobile on the left side of the mobile editor. Crop or resize images Large images may take a while to load on your mobile-friendly site. We recommend cropping or making your image smaller to prevent your mobile site's loading time being impacted. To crop an image: Click the image in the editor. Click the Crop icon . Drag the handles to crop the image. Click Apply . Tip: Images can be resized by clicking the image, then dragging the handles to make it larger or smaller. Reduce items in galleries and repeaters Galleries and repeaters are a great way to display images and information on your site, however they tend to load slower than other elements like text or basic shapes. As a best practice, we recommend reducing the amount of items in a gallery or set of repeaters on mobile. Only display relevant and important items and media, and spread them evenly across your site. Add a welcome screen Welcome screens are a great way to introduce your mobile site's brand. This is the first thing site visitors see, while your site can fully load in the background. You can add a welcome screen from the panel on the left of the editor , and also customize it to suit your style. To add a welcome screen: Click Mobile Tools on the left side of the mobile editor. Click Welcome screen . Customize your Welcome screen using the options available. Click Done . Use a supported system and browser Wix sites are supported on different mobile operating systems and browsers. If visitors are having issues viewing your mobile-friendly site, they may need to update their system or browser. View the supported operating systems and browsers . Keep in mind: Tablet devices, such as iPads and Android tablets, display the desktop version of your site. View our troubleshooting article if you are experiencing issues with tablets. Third party code Third party code can provide important insight, tools, and features on your site. However, it can also impact your site's loading time and performance if not optimized. We recommend only adding third-party code where necessary , and using Wix's marketing integrations for analytic and advertising tools. FAQs Click a question below to learn more. Why is my website's Largest Contentful Paint (LCP) score so low, and how can I improve it? LCP measures how quickly the largest visible content on your page loads. To improve it: Optimize images with lighter formats like AVIF or WebP and compress them before uploading. Minimize the size of above-the-fold content, such as banners or videos. Use text or small images above the fold for faster loading. Enable caching for your pages in the Wix dashboard. Limit custom code or third-party apps that may slow down your page. How can I reduce my website's Total Blocking Time (TBT)? TBT measures how long the main thread of your website is blocked by scripts. To improve TBT: Defer non-essential JavaScript and minify JavaScript files. Remove unused JavaScript and CSS files from your site. Limit the use of animations and transitions, especially those triggered on page load. Use Wix’s built-in tools for optimizing your website's performance in the editor. What should I do if my website is slow despite following optimization tips? If your website is still slow after optimizing media and reducing unnecessary elements: Check the Site Speed dashboard in your Wix account for specific insights. Verify your internet connection and browser settings for local issues. Can I bulk optimize images on my website? Wix automatically optimizes images during upload, but if you need additional compression: Use external tools to compress images before uploading them to Wix. Replace large images on your site with optimized versions. For pro galleries, use the "Adjust Quality" option to optimize all gallery images in bulk. How can I improve the loading speed of my mobile website? Mobile sites often load slower due to smaller devices and slower internet connections. To improve mobile loading speed: Hide unnecessary elements on mobile using the mobile editor. Use lighter image formats like AVIF and compress large files. Avoid placing videos or animations above the fold. Enable manual caching for pages with heavy content. Why are my images displaying blurry on mobile devices? Blurry images are often caused by high-resolution images being scaled down for smaller screens. To fix this: Use the Wix Media Manager to adjust image dimensions for mobile. Replace large images with optimized versions under 1MB. Ensure that images are not overlapping with videos or other elements in the editor. Can animations slow down my website? How do I optimize them? Yes, animations can significantly impact site performance. To optimize them: Use simple transitions instead of complex animations. Limit animations at the top of the page (above the fold). Trigger animations with user interaction, not on page load. What is lazy loading, and how does it affect my site? Lazy loading delays loading images and videos until they enter the user’s viewport, improving initial page load times. Wix enables lazy loading for images and videos by default. To optimize further: Ensure critical content loads first. Minimalize above-the-fold elements for faster visible content. Can I use dynamic pages to improve my site's performance? Dynamic pages are ideal for sites with a lot of content because they pull data from a CMS collection, reducing the need for multiple static pages. This can improve loading times by: Streamlining content management. Reducing the number of static pages that need to load at once. Allowing you to display content dynamically based on user interaction. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Connecting a business email Google Workspace: Connecting a Business Email for a Domain Pointing to Wix If you connected your domain to Wix via pointing and you purchased a Google Workspace business email, you must add the Google Workspace MX records in your domain host account (not Wix) to connect your business email. Important: Instructions for adding MX records vary between domain hosts. Contact your domain host if you need help adding the Google Workspace MX records. To connect Google Workspace for a domain connected via pointing: Log in to your domain host account where your DNS records are managed. Add the following MX records to your DNS settings: Tip: View Google's list of host-specific directions for adding Google Workspace MX records . Name/Host/Alias Time to Live (TTL*) Record Type Priority Value/Answer/Destination Blank or @ 3600 MX 1 ASPMX.L.GOOGLE.COM. Blank or @ 3600 MX 5 ALT1.ASPMX.L.GOOGLE.COM. Blank or @ 3600 MX 5 ALT2.ASPMX.L.GOOGLE.COM. Blank or @ 3600 MX 10 ALT3.ASPMX.L.GOOGLE.COM. Blank or @ 3600 MX 10 ALT4.ASPMX.L.GOOGLE.COM. Note about TTL Once the MX records are set up correctly, Google recommends changing the TTL value to 86400. For more information from Google about Google Workspace MX records click here . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Adding a "View Shop" Button to Your Facebook Shop Important: Starting April 2024, creating a Facebook shop for your Wix site will be possible only through the Facebook Shops by GoDataFeed app. Learn how to create a Facebook shop through Facebook Shops by GoDataFeed . Already have a Facebook shop? We recommend disconnecting your old Facebook shop and creating a new one using the Facebook Shops by GoDataFeed solution before the April deadline. After you create a Facebook shop , you can add a "View Shop" button that directs your visitors to the "Shop" page in your Facebook business page. To add a "View Shop" button to your Facebook shop: Switch to the profile associated with the business page. Go to your Facebook business page. Click the More Actions icon and select Add Action Button . Click Try it . Click View Shop . Select Shop on Facebook . Click Next . Click Save . Tip: Instead of a View Shop button, you also have the option of adding a Buy Now button. Clicking this button sends customers directly to your Wix Store. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit