Troubleshooting Errors When Connecting Your Site to Bing
You may sometimes run into technical issues when submitting your request to connect to Bing. The information in this article can help you resolve the most common connection issues.
Click an error message below to learn how to resolve connection issues:
Your site is not published
Bing can only verify live, published websites. Re-publish your site and retry the connection.
Your domain is not connected
Bing cannot verify your site because your domain isn’t properly connected to Wix. Make sure your domain is connected to Wix, confirm that your site loads correctly by entering it in a browser, and retry the connection.
Verification failed
Bing tried to verify ownership of your site but couldn’t find the verification tag or sitemap. Make sure you completed the SEO Assistant task to connect to Bing, and retry the verification in Bing Webmaster Tools.
Your site URL does not match
The URL you entered in Bing does not match your Wix site’s primary domain. Check which domain is set as your primary domain in Wix, and enter the exact same URL in Bing Webmaster Tools.
Sitemap not found
Bing couldn’t locate your site’s sitemap. Make sure your sitemap is live at: https://www.yourdomain.com/sitemap.xml. If you recently published your site, wait a few hours and try again, then retry adding the sitemap in Bing Webmaster Tools.
Temporary connection issue
Bing couldn’t reach your site due to a temporary server or network issue. Wait a few minutes and try again, confirm your site loads normally in a browser, and retry the connection.
Still not working?
If you were unable to resolve your issue, we recommend checking out the Bing Webmaster Tools Help Center.
If you still need assistance, please let us know:
The name or URL of your Wix site
The name and version of the web browser you're using
The name and version of your computer's operating system
A description of the steps you've taken so that we can recreate the issue on our end
A screenshot of the issue