< Back Need more help? Solving performance and technical issues Live Site Error: Error 500 (Internal Server Error) A 500 Internal Server Error is a general HTTP status code that means something has gone wrong with the server, but the server could not be more specific as to what's wrong. If you get a 500 Internal Server Error when trying to view your live site: Reload the page using one of the following methods: Press F5 on your keyboard ( Cmd + R on a Mac). Click the Reload icon at the top of your browser. Re-enter the URL into your address bar and press Enter . Still receiving the error after refreshing? Wait a few minutes and try again. This issue is usually temporary and solved in a matter of minutes. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Adding and Setting Up the Table Master App The Table Master app lets you easily create tables on your Wix site. You can upload Google Sheets spreadsheets or manually insert table data yourself. Your site visitors can view, sort, and filter the table data without the need to download it. Use a table to: Organize content Create lists Sort contact details Update data and more Before you begin: Your spreadsheet needs to be published before you can upload it. Step 1 | Add the Table Master app to your site Add the Table Master app to your site. Once you've added the app, you can copy and paste the app to move it to another page on your site. Note: The Table Master app is not yet available for the Studio Editor or Wix Harmony Editor. To add the app: Click Add Apps on the left side of the editor. Search for the Table Master app in the search bar. Click Add to Site . Step 2 | Enter your table data You can choose to upload a Google Sheets spreadsheet or manually insert table data yourself. To add your data: Select your table in your editor. Click Settings . Click the Data tab. Add your data manually or upload a Google Sheets spreadsheet. Add data manually Select Insert data manually under Data Source . Click Manage Data . Add your new data to your table. Click Save & Close . Upload a Google Sheets spreadsheet Select Google Spreadsheet URL under Data Source . Add your Google Sheet's URL under Spreadsheet URL . Note: Your spreadsheet needs to be published before you can upload it. Click Submit . Step 3 | Customize your table's layout and display After you've added your data, you can customize the layout and display of your table. Select how many columns of data to display, the height of your table, and how your table will display on mobile devices. To customize the layout and display: Click the Layout tab. Click the Column limit toggle to set whether your table displays a limited number of columns or not. Enabled: You can select the number of columns to display under Maximum columns to show . Drag the slider or enter a number in the field to change it. Disabled: There is no limit on the number of columns that are displayed on your table. Select your table's height under Table height . Fixed size with scroll: Your table will not adjust to your data. Your table will have a vertical scroll bar if there are more rows than can fit in the visible area. Fit to content: The height of your table will adjust depending on the number of rows it has. Select your table's behavior on mobile devices under Mobile layout . Expand: Your table will display the first column and visitors can click each row to view its contents. Scroll: Your table height is fixed and has scroll bars that visitors can use to see more data. Click the Display tab. Click the Show header & footer toggle to set whether your table displays a header and footer. Click the Show search toggle to set whether your table displays a search bar. (Optional) Customize the default text of your search bar under Search text . Click the Allow sorting toggle to set whether your visitors can sort the data in your table. When enabled, visitors can click a column to sort in ascending or descending alphabetical or numerical order. Step 4 | Customize your table's text and colors The last step is to customize your table's fonts and text colors on the Design tab. You can set the colors of the table's background, borders, and rows, and customize the font used for the text on your table. Click the Design tab. Click Background color . Select a color for the background of your table under Primary color . Click the Use gradient toggle to set whether the background color of your table uses a gradient effect. (Optional) Select a second color for the gradient beside Secondary color . Select a border color, border width, and corner radius under Outer Border . Click Back . Click Table . Click Text to under Columns or Rows to customize the fonts used in your table. You can select separate text options for your rows and columns. Select background colors for your rows under Rows . You can set different colors for your odd and even rows, and set a hover background color. Select a color and width for the inner borders of your table under Inner Border . Publish your site to see the changes live. Tip: You can also search the Wix App Market for additional table apps or create a table using Velo by Wix . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Guidelines for Naming Your Own App When choosing a name for your own app, make sure it follows the naming guidelines for both Apple's App Store and Google Play. Name guidelines Your app name can not include: Any special characters (e.g. #,@,&) or emojis Prices or pricing information (e.g. 'Free app!') Trademarked names or data Names already used in popular apps or references to other apps Inappropriate or irrelevant content Names over the 30 character limit Tips for submission Read the tips below for choosing a name that won't be rejected: Pick a unique name that accurately describes your app and its content. Choose a name that is simple and easy for your users to remember. Don't try to 'game the system' as Apple says by using popular or existing app names to draw more attention to your app. Reflect the app's core features in the name Check the availability of the name before you submit. This includes all social media handles and domain names as well. Tip: Use the subtitle in the Store Listings section of your app's dashboard to provide extra context about your app without including it in the name. Read more about Apple's Guidelines and the Google Play Developer Policy . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Wix SEO Setup Checklist: Setting the Homepage's Title for Search Results After you update your homepage's title tag , you may see an error message in your Wix SEO Setup Checklist . This can happen if you add a title tag that does not include your keywords or business name. Follow the steps below to resolve the issue. Updating your homepage's title tag Update your homepage's title tag from your SEO Setup Checklist. Wix Editor Go to the SEO Setup Checklist in your site's SEO dashboard. Hover over the error message and click Go for it . Select a suggested title tag from the list, or select Other to enter your own title tag. Tips: Use at least one of your keywords and your business name. Enter between 55-70 characters. If you create your own title tag, we recommend checking our tips for writing your own title tag. Click Copy . Go to your editor . Click Pages & Menu on the left side of the editor. Click the More Actions icon next to your homepage. Click SEO basics . Paste the page title under Title tag (title in search results) . Click Publish . Go back to your SEO Setup Checklist. Click Refresh . Studio Editor Go to the SEO Setup Checklist in your site's SEO dashboard. Hover over the error message and click Go for it . Select a suggested title tag from the list, or select Other to enter your own title tag. Tips: Use at least one of your keywords and your business name. Enter between 55-70 characters. If you create your own title tag, we recommend checking our tips for writing your own title tag. Click Copy . Go to your editor . Click Pages on the left side of the editor. Click the More Actions icon next to your homepage. Click SEO Basics . Paste the page title under Title tag (title in search results) . Click Publish . Go back to your SEO Setup Checklist. Click Refresh . Wix Harmony Editor Go to the SEO Setup Checklist in your site's SEO dashboard. Hover over the error message and click Go for it . Select a suggested title tag from the list, or select Other to enter your own title tag. Tips: Use at least one of your keywords and your business name. Enter between 55-70 characters. If you create your own title tag, we recommend checking our tips for writing your own title tag. Click Copy . Go to your editor . Click the Page dropdown at the top left of the page. Click the More Actions icon next to the relevant page. Hover over SEO and accessibility and click SEO . Click Set title tag . Paste the page title under Title tag . Click Publish . Go back to your SEO Setup Checklist. Click Refresh . Dashboard Go to SEO & GEO in your site's dashboard. Scroll down to Tools and settings . Click SEO Settings . Select Main pages under Edit by page type . Select the Edit by Page tab at the top. Click the More Actions icon next to your homepage. Click Edit . Enter the page title under Title tag . Tip: Click Create AI text to choose a suggested title tag. Click Publish . Tips for writing title tags We recommend following the tips below if you decide to create your own title tags for your pages. Each page on your site should have its own unique title tag. The title tag should provide concise information on what the page is about. You should include one of your keywords and your business or site name. This also helps AI engines identify and mention your brand in search results more consistently. It's also a good idea to include the location of your business to your homepage title tag. This will help Google know to display your site to searchers in your area. The length of your title tag should be 55-70 characters. Use the pipe sign ‘|’ to distinguish different parts of your title tag. Want to learn more? Check out these additional SEO tips for beginners . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Invoices: Creating an Invoice Don't have a Wix account? Create invoices quickly and easily with the Wix Invoice Generator . Using this tool is completely free of charge and doesn't require any registration. Use Wix Invoices to streamline your billing process. Generate, send, and track invoices, and process the payments through Wix. You can personalize your invoices with discounts, deposits, taxes, etc., and email them to customers who can view and pay them through a custom link. Important: This article refers to the Wix Invoices feature. If you are looking for your invoices for payments you made to Wix, click here . Before you begin: In order to accept payments from clients in Wix Invoices, you must set up a payment method . If you've already set up a payment method (e.g. for Wix Stores, Wix Bookings or Wix Events) you do not need to set one up again. To set up a payment method, go to Invoices in your site's dashboard, click More Actions at the top right and click Accept payments . Creating an invoice Create an invoice from your site's dashboard or directly from your phone with the Wix app . The invoice should include all the information your client needs to make a payment. Set up your basic business info: Your basic business info (e.g. business name, email and logo) appears on every invoice that you send. If you're creating an invoice for the first time, you'll be asked to start by entering this info. You can always customize this info again at a later stage. Dashboard Go to Invoices in your site's dashboard. (First time only) Provide your basic business info, as you want it to appear on your invoices: Click Get Started and enter: (Optional) Business name: Enter the name of your business. Business email address: Enter your business email address. (Optional) Your logo: Upload your business logo. Click Add & Continue . Click Create New at the top right and select Invoice . Note: Click Invoice & Order to automatically generate a Wix Stores order when the invoice is paid. Enter the general details for this invoice: Issue Date: Select the issue date you'd like to include. Due Date: Select the date payment is due by. Customer: Click the drop-down to select a contact from your Contact List. Invoice Title: Enter a title to clearly summarize the reason for payment. Enter the product/service details for this invoice: Click the Add an item drop-down and select the relevant product or service. Tip: Select + Add New if you need to create an invoice for a new item. Then enter the details and click Save & Add . (Optional) Enter a description in the Write a description field. (Optional) Click + Add Line Item to add another product or service. Enter the cost details for this invoice: Quantity: Enter the quantity of the product or service. Price: Enter the price per unit. (Optional) Click + Add Tax to add tax. Note: You can create a new tax rate or add an existing one. Hover over the tooltip next to Taxes and click Set tax calculations here . Then select whether you want to Exclude tax from item price or Include tax in the item's price . Click Save . Repeat steps i-iii above for each item on the new invoice. (Optional) Click + Add Discount to apply a percentage discount to the total amount. (Optional) Click + Request Deposit to request a partial payment up front. Learn more about requesting a deposit . (Optional) Enter any notes or terms you'd like your customer to be aware of in the Notes and Terms fields. Choose to preview, save or send your invoice: Preview: Click the Preview icon at the top right to see the invoice your customer will receive. Save: Click Save & Close at the top right to save the invoice to send at a later time. Send : Click Send Invoice at the top right to first review or edit the content of the email your customer will receive. Click Send when you're ready to send. Wix App Note: Although you can create and send invoices directly from your phone with the Wix app. There are some limitations: Certain invoice fields (e.g. Invoice title) can only be added from your dashboard. Invoice settings can only be accessed from your dashboard. Go to your site in the Wix app. Tap Manage at the bottom. Tap Getting Paid . Tap Manage Invoices . Tap + Create New . Tip: If this is your first invoice, tap Create an Invoice and add your business logo, name, and email address. Then tap Save & Continue . Tap + Add Customer to select a contact or create a new one. Tap the Due Date drop-down to select the date the invoice is due. Add items to the invoice: Tap + Add Items and select an existing product or service, or create a new one. Enter the Price and Quantity . (Optional) Add tax to the invoice: Tap + Create New Tax and enter the name and rate of the tax, then tap Save . Tap the Tax drop-down to add more than one tax type select the tax options you want to apply. Then tap Done . Tap Add to Invoice . Tap Edit below your list of products and services to set your tax calculation preferences. Then choose the relevant option: Exclude tax from item price: Tax will be shown in addition to the item price. Tap Done after selecting this option. Include tax in the item's price: Tax will be shown as part of the item price. Tap Done after selecting this option. Tap Add next to Discount (%) to add a discount. Tap Add next to Deposit to request a partial payment up front. Tap Add next to Notes or Legal Terms to enter any notes or terms you'd like your customer to be aware of. Tap Next at the top right. Tap the relevant option to choose what you want to do: Send via email: First review or edit the content of the email your customer will receive. Tap Send when you're ready to send. Share link: Share a direct invoice link via another channel, e.g. SMS. Enter card details manually: Accept payment in person or over the phone by entering your customer's credit card details with their consent. Record Payment: Record that a partial or full payment has been received. Preview: See the invoice your customer will receive. Save and close: Save the invoice to send at a later time. Tip: You can also convert price quotes into invoices rather than creating an invoice from scratch. Frequently asked questions (FAQs) Can I set up recurring invoices? Yes, you can choose to invoice customers weekly, bi-weekly, monthly or yearly. Learn more about setting up recurring invoices . Does Wix invoices work with other Wix apps? Yes, you can use Wix Invoices with many Wix apps. Learn more about using Wix Invoices with Wix Stores , Pricing Plans and Wix Events . Can I automate my invoicing process? Yes, Wix Invoices is integrated with Wix Automations . By combining these two features, you can create an automation that sends an email to your client every time an invoice is sent, paid, or overdue. How are invoice numbers sequenced? The number automatically assigned to your first invoice is 0000001, after that each invoice number is unique and increases by 1 with each new invoice. You can edit your initial invoice number to ensure consistency with your existing numbering system or to meet specific accounting or regulatory requirements. Note: It is not possible to reset the invoice number, however you can vote for this feature . Can I create a tax-exempt invoice for specific customers? When setting up Wix Invoices, you also need to set up tax types for your invoices . You can create a tax type called "Tax-exempt" and set the rate to 0%. Then when you're creating an invoice for your tax-exempt customer, simply select that tax type. Can I add a VAT ID to an invoice? Currently, Wix Invoices does not come with a VAT ID field. You can add it manually as a custom field using the steps below. Create a custom field in Contacts and label it VAT ID. In Contacts, add this ID to the relevant customer: Click on the contact and click Edit . Enter the VAT ID in your newly created custom field. Click Save . Can I send an invoice to more than one customer? When creating an invoice, you're only able to add one customer to the invoice itself. However, you can download a PDF version of the invoice and manually send it to additional emails, or send a direct link to the invoice. Learn more about managing individual invoices , including how to print, download a PDF or share an invoice link. Can I customize the design of my invoice? Currently, you can only customize the info and logo on your invoices . However, you can vote for this feature . Can I edit an invoice after I've sent it? Yes, you can edit an invoice, as long as it hasn't been marked as Paid or Void. Go to Invoices in your site's dashboard. Click the More Actions icon next to the relevant invoice. Click Edit . Learn more about managing individual invoices . Can I delete an invoice? You can delete an invoice if it's in Sent, Draft or Void status. If you want to delete a Paid invoice, you must first change its status to Void. Go to Invoices in your site's dashboard. Click the More Actions icon next to the relevant invoice. Click Delete . Learn more about managing individual invoices . I followed the steps above, but I was unable to create an invoice Before you can create an invoice, it's important to check the following: Confirm that your site's business info is up to date. Check your invoice settings to make sure your invoices are being numbered correctly. If the number of your new invoice is one that has already been used for a previous invoice, it cannot be created. This includes any invoice that has previously been deleted. Confirm that your site is set up to accept payments and that you've upgraded your site with a plan that allows this feature. If relevant, check that you're accepting recurring payments . Customers are not receiving invoices I send If a customer reports that they did not receive an invoice from you, try the following: Ask your customer to check their email spam folder. Have your customer whitelist both mail@wixinvoices.com and your business email (if relevant). Alternatively, send them the invoice link directly. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Exporting and Importing Your Products Important: We're in the process of releasing a brand-new product creation page. If the first field you see is ' Images and videos ', you have the previous version and should follow these instructions on importing products . Need to make multiple updates to products in your store? You can do so using a spreadsheet. Start by exporting the existing product data to a CSV file. After updating the information in the correct format and saving your changes, import the file back into your store. Your products will then update to reflect the new data. Step 1 | Export your products to a CSV file You'll start the import process by clicking More Actions and selecting Import . From there, you'll be able to export a list of your existing products in the correct format. To export your products: Go to Store Products in your site's dashboard. Click More Actions . Click Import . Click Export Products . Open the CSV file. Note: Mac users should open the file with Numbers or Excel version 15 or higher. Save the exported file in CSV (Comma delimited) format. Overview of how products are displayed in the CSV file Let's look at a sample product and see how the product data is represented in the exported CSV file. This product has one image and no product options. Some of the fields, such as Ribbon , Description , Price , and Strikethrough price are filled in. Other fields such as Brand are blank. When this product is exported, it appears in the table with 2 rows. One for the product itself, and one for the single product image (each image, GIF, or video has its own row). Now let's take a look at some of the columns. Column A show the product's handle. This is an identifier that is automatically added. The handle is the same for both the product row and the media row, as they refer to the same product. Column B specifies whether the row contains information about a product or about media (image, GIF, or video). For products with product options, each variant also has a separate row. Important: Some columns are only relevant for products (e.g. columns B, and C). Others are only relevant for media (e.g. columns F and G). Variants also have columns that are only relevant for them. To import successfully, you must enter data in the correct format. Review the table in Step 2 below carefully for instructions. Tip: Want to bulk-create or update your store's categories and subcategories also? You can import and export your categories using a CSV . Step 2 | Updating the exported file Add new products or make changes to existing products in the CSV file you exported. To update the file: Enter the product data into the CSV file, following the instructions in the table below. Save the file in a CSV format. Important: To successfully upload products, make sure to follow these instructions: Do not add or delete columns. Do not edit column names. Add data to all mandatory fields (marked in the table below) When adding new products, if you're unsure how to fill out non-mandatory fields, leave them blank and make changes to products later. Column What is it? Instructions handle A unique label used to identify the product. Each product variant must have the same handle as the product. Missing handles are automatically added. fieldType Each row must be a product, a variant, or media. Field is mandatory Must be PRODUCT, VARIANT or MEDIA . This field is case sensitive. name The name you gave your product. Mandatory for PRODUCTS Rows with VARIANTS or MEDIA should be left blank. Max. length: 80 characters visible If item is hidden or visible in your online store. Must be TRUE or FALSE . This field is case sensitive. If left blank, marked as TRUE plainDescription Your product description. Max. length: 16000 characters categorySlugs The names of the categories the product is in. Enter all categories, separated by semicolons [ ; ] Notes: You can create new categories, but cannot nest them. You'll need to create the hierarchy in the dashboard. primaryCategorySlug The name of product's primary category. Learn more about primary categories . media Your images, GIFs, or videos. Must contain either 1 media URL or 1 media ID. Media IDs are automatically added when exporting. For new media, add an image URL to the template. Tip: See FAQ below to learn how to find the URL of uploaded media. Important: Add each product image, GIF, or video in a separate row. The row order determines the media display order on your site. mediaAltText Alt text added to media. ribbon Ribbon that appears on product on live site. (e.g. New) Max. length: 30 characters 1 ribbon allowed per product. brand The product brand attribute. Max. length: 50 characters price The current price of the product or variant. Field is mandatory strikethroughPrice Strikethrough price is a display of a crossed-out original price. Must be higher than the product's price. baseUnit The price per unit base price. E.g. to define a price per 100 grams, enter 100 . This price is per product. baseUnitMeasurement The unit of measure used for the base unit. E.g. to define a price per 100 grams, enter G . This field is case sensitive. Supported units: SQFT, YD, FT, IN, GAL, QT, PT, FLOZ, LB, OZ, SQM, M, CM, MM, KG, G, MG, CBM, L, CL, ML, UNSPECIFIED totalUnits Actual measure of the product or variant. Used for price per unit. E.g. if a product contain 500 grams, enter 500 . For products with variants, leave the product row empty. totalUnitsMeasurement The unit of measure used for the total product quantity. E.g. if a product contain 500 grams, enter G . For products with variants, leave the product row empty. This field is case sensitive. Supported units: SQFT, YD, FT, IN, GAL, QT, PT, FLOZ, LB, OZ, SQM, M, CM, MM, KG, G, MG, CBM, L, CL, ML, UNSPECIFIED cost The product's cost of goods . No more than 9 digits No more than 2 digits after decimal point inventory Product or variant inventory amount Must be IN_STOCK , OUT_OF_STOCK , or an inventory number (e.g. 55). This field is case sensitive. Fields left blank are automatically marked OUT_OF_STOCK preOrderEnabled Whether pre-order is enabled for this product/ variant Must be TRUE or FALSE . This field is case sensitive. preOrderMessage Message displayed to customers on a pre-order product or variant. Text must be between 1 to 250 characters . preOrderLimit Number of products or variants customers can pre-order. To set a pre-order limit, you need to enter a specific inventory number in the Inventory column (not IN_STOCK or OUT_OF_STOCK) sku Stock keeping unit of the product or variant. Max. length: 40 characters Can be made up of characters or digits. Variant SKUs should be unique. barcode The barcode of the product or variant. Max. length: 40 characters Must be unique weight Product or variant's shipping weight No more than 9 digits No more than 3 digits after decimal point packageLength Length of the product package. Must be greater than 0 , up to 2 decimal places . If you enter a value in any dimension field, all 3 must be filled (packageLength, packageWidth, packageHeight). Leave all 3 blank to clear the dimensions for that product or variant. For products with variants, leave the product row empty. Example: 20 packageWidth Width of the product package. Must be greater than 0 , up to 2 decimal places . For products with variants, leave the product row empty. Example: 10.5 packageHeight Height of the product package. Must be 0 or greater , up to 2 decimal places . For products with variants, leave the product row empty. Example: 5 or 0 packageUnit The unit for all 3 dimension values (length, width, height). Units can be mm, cm, m, in, ft, yd (not case sensitive). Must match the store's measurement unit setting — a mismatch results in an error. For products with variants, leave the product row empty. Example: cm productOptionName[1] The name you gave to a product option (e.g. color, size) Max. length: 50 characters productOptionType[1] The type of product option, color or drop-down. Mandatory for product options. Must be either SWATCH_CHOICES or TEXT_CHOICES This field is case sensitive. productOptionChoices[1] Option choices PRODUCT rows: Enter all products options, separated by semicolons [ ; ] Examples: Small;Medium;Large or #FFFFFF:White;#808080:Grey VARIANT rows: Enter a single product option choice. Examples: Small or #FFFFF:White modifierName[1] The name you gave to a product modifier (e.g. Name to Embroider) Max. length: 50 characters modifierType[1] The type of modifier: color drop-down, or text. Must be either SWATCH_CHOICES , TEXT_CHOICES , or FREE_TEXT This field is case sensitive. modifierCharLimit[1] The maximum number of characters customers can enter. Must be 500 or less . Relevant only for FREE_TEXT modifiers. modifierMandatory[1] Whether it's mandatory for customers to fill out the text field. Must be TRUE or FALSE . Relevant only for FREE_TEXT modifiers. This field is case sensitive. modifierDescription[1] Modifier choices. SWATCH_CHOICES : Enter the color choices separated by semicolons [ ; ] TEXT_CHOICES : Enter the drop-down choices, separated by a semicolons [ ; ] FREE_TEXT: Enter the field title. Max. length: 150 characters Step 3 | Import your file Now you're ready to go back and import the file. Click Continue to get started. To import your file: Go to Store Products in your site's dashboard. If the import screen is not already open, reopen it: Click More Actions . Click Import . Click Continue . Click Upload File and upload your saved file. Click Import . Note: You'll see a summary of successfully uploaded items. Any errors will be displayed by row for review. Note: If you have many products, it may take up to one hour for images to upload. You can continue working on your store while the uploads complete in the background. Step 4 | Handling errors If any of the rows in the file contain critical errors, you'll see it in the summary as soon as the import is complete. For more detailed information, click Generate Error CSV . To handle errors & upload a corrected file: Click Generate Error CSV and open the file. Review the errors. Note: Learn more about what the import errors mean and how to fix them . Go back to the CSV file, and correct the errors. Click Import Another File to import the corrected file. Video tutorial Watch the video tutorial, or check out the FAQs below. FAQs Can I use the import tool to move products from one Wix store to another? Yes. Use the instructions in this article to export product data from the first Wix store. Then, go to your new store and import your products. How can I import products from other eCommerce platforms? You can use this feature to import your products from other eCommerce platforms. Learn how to import products from another eCommerce platforms . Alternatively, you can use the Cart2Cart third-party app to migrate from other platforms: Learn how to migrate from Shopify using Cart2Cart . Learn how to migrate from other eCommerce platforms using Cart2Cart . How can I find the URL of an image, GIF, or video in my Wix store? Go to Store Products in your site's dashboard. Select the relevant product. Click the Plus icon. In the Site Files tab, click the relevant media item. Click the relevant image. Click the File Info section to expand it and click Copy URL . How many products can I import using one file? You can import up to: - 15mb of data - 10k rows (if there are more, only the first 10K rows will be imported) How can I view the products I just imported? After you import products, you can click View Products . From your dashboard, you can filter your products to view only the ones that were last imported. Can I import digital products? No. Importing files containing digital products is currently not supported. You can vote for this feature . Can I import a product file with non-Latin characters? Yes, but product files with data containing non-Latin characters (e.g. data written in Japanese, Hindi, Arabic) may not upload correctly. To fix this, save the file according to these instructions: Upload your CSV file to Google Sheets. Learn how to switch to Google sheets . Click File , then select Download . Select Comma-separated values . Note: Do not open the file. Can I upload a file with superscript or subscript characters? Special characters (e.g. trademark signs, registered trademark symbols) display incorrectly when imported. We suggest you remove them from the file and then add them manually to product names, descriptions, or into sections after the import. What happens if I import from a store with a different currency? Imported product prices will automatically convert to the currency set in your Wix Store . For example, if your store's currency is USD and you import a product priced at 50 Euros, the price will be displayed as $50. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Apps Made by Wix: Adding and Setting Up the Wix Weather App Important: The Wix Weather app is no longer available in the Wix App Market. The app will be removed from your site on December 11th 2024 and Wix will no longer support it. As an alternative solution, you can add the Weather Display & Customize app by Certified Code , or the Weather Forecast app by POWR to your site. Give site visitors another reason to check out your site on a daily basis. This handy web app forecasts the weather up to 6 days ahead, for almost any location in the world. Customize how the app looks on your site Make the Wix Weather app your own with customizable settings. Choose between extended or compact views, adjust the forecast length, and personalize backgrounds, colors, and fonts to suit your style. To customize how the app looks: Click the Wix Weather app in your editor. Click Settings . Click the Layout tab to choose and customize your layout: Extended: Display the app in full, including info on the location, date etc, and set the display options: Show forecast for: Choose how many days ahead you want to display the forecast for. Show C/F toggle: Enable or disable the toggle which allows visitors to switch between Celsius and Fahrenheit. Show wind, humidity and visibility: Enable or disable the toggle to show or hide more detailed weather information. Compact: Display a smaller version, showing just the temperature and set the display options: Compact display: Choose to display the app as horizontally or vertically. Position: Align the info in the app to the left, right or center. Click the Design tab to customize the colors, fonts and background of the app. Note: The design options available differ depending on the layout that you chose in step 3. Click the Animation tab to add animation effects which change according to the actual weather. Note: This option is only available for the Extended display layout. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site SEO (get found on Google) Google Business Profile Insights After you have set up your Google Business Profile in your Wix account and your business location has been verified, you can access your Google Business Profile Insights to discover how your listing is performing. Potential data discrepancies There may be discrepancies in your Google Business Profile Insights due to different reporting timezones in your Wix account and your Google account. Your Insights data is supplied by Google and is not edited by Wix. Access Google Business Profile Insights in your Wix account Go to Google Business Profile in your site's dashboard. Click Insights on the relevant business location. Overview & date range The Google Business Profile Insights overview show your views, searches, and activity at a glance, and percentage increase or decrease in traffic and activity. At the top of this section you can change the date range for the data shown. Views Views displays the number of people that viewed your listing on Google Search or Maps during a specific date range. Searches Searches displays the total number of people who found your Google Business Profile by direct, discovery, or branded searches. Direct: When someone directly searches for your business name or address. Discovery: When someone searched for a category, product, or service your site offers, and your Business Profile appeared. Branded: When someone searched for your brand or a brand related to your business. Branded results will only appear if your Business Profile has appeared at least once in a branded search. Activity Activity displays the total number of people who took a common action in your listing, including calls, website visits, photo views, and direction requests. Learn more About your Google Business Profile Insights This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Discounts, gift cards, & incentives Creating a Coupon With a Minimum Order Amount Important: Coupons with a minimum order amount can be used with Wix Stores, Wix Bookings, Wix Restaurant Orders (New), Wix Events, and Wix Online Programs. Creating a coupon with a minimum order amount allows you to offer discounts to customers who spend over a specified amount, such as "buy over $100, get 20% off". This helps you encourage larger purchases, increasing your overall sales. For example, if a customer is close to spending $100, they might add an extra item to their cart to qualify for the discount, boosting your revenue. Note: This option is available for price discount coupons , percentage discount coupons , and free shipping coupons . Creating a coupon with a minimum order amount Dashboard Go to Coupons in your site's dashboard. Click + New Coupon . Select a coupon type: $ Discount % Discount Free shipping (Wix Stores only) Enter the Coupon code customers need to enter. Enter the Coupon name . Note: This name is for internal use only. Customers won’t see it. Enter the discount (not relevant for free shipping coupons). Click the Apply to drop-down and select Minimum order subtotal . Enter the minimum amount. (Optional) Select the Include subscriptions checkbox to apply this coupon to product subscriptions . Note: The discount applies to every billing cycle (e.g. every month of a monthly subscription). Make sure the coupon value is not greater than the subscription price. Select when the coupon is valid: Enter the start date. Enter the end date, or select the Don't set an end date checkbox. (Optional) Select Limit the total number of uses for this coupon: Enter the total number of times the coupon can be used. Tip: Multiple purchases by the same customer are counted individually. Click Create Coupon . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Scroll down and tap Marketing . Tap Coupons . Tap Add a Coupon . Select a coupon type: $ Discount % Discount Free shipping (Wix Stores only) Enter the discount (not relevant for free shipping coupons) and tap Next . Enter the coupon code. Note: This is the code customers enter. Enter the name of the coupon. Note: This name is for internal use only. Customers won’t see it. Tap Next . Select Minimum order subtotal and enter the amount. Set the coupon's start and end date: Tap the date. Select the start date from the calendar. Enter the end date or tap No end date . Tap Save . (Optional) Apply limits to the number of times the coupon can be used: Limit number of total uses: Tap the Limit number of total uses toggle to enable it. Enter the number of times the coupon can be used. One use per customer: Tap the toggle to enable it. Tap Done . FAQs Click a question below to learn more about coupons. What happens if the discount is more than the item price? Make sure you aren't giving away items for free by entering a discount that's less then the minimum order price. Can I temporarily deactivate a coupon? You may want to temporarily deactivate a coupon, for example, when you have another sale taking place. To deactivate or activate a coupon, click the More Actions icon next to the coupon and select the relevant option. Are coupon codes case sensitive? No, coupon codes are not case sensitive. Customers can enter your codes without using the same case. Why isn't the promo code visible on the cart page? The promo code may not be visible because you hid it or because the text color blends in with the background color. Learn how to unhide the "Promo Code" link and change the font color. Can I offer discounts without coupon codes? Yes, you can also offer price reductions using automatic discounts . For purchases with the manual payment method, when does the available coupon count update? If you limit coupon use to a set number (e.g. available for the first 100 shoppers), every time a coupon is used, it's counted. When a customer pays you offline, the coupon count updates when you mark the order as paid. Can I create a coupon with unique codes for each use? Yes. You can use the Bulk Coupon Creator app to generate up to 1000 unique codes per coupon. How can I promote or share my coupon? Use the Promote link to easily create an email marketing campaign or social post for any of your coupons. To promote your coupon: Go to Coupons in your site's dashboard. Click the More Actions icon next to the relevant coupon. Select Promote . Select a promotion option: Send a social post . Send an email marketing campaign . How can I apply a coupon to a group of store products? To apply a coupon to a group of products, create a new category and add all the relevant products. No need to display this category on your site - it can be used only for the sale. How are coupons applied to store product subscriptions? When you select the Include subscriptions checkbox, and a customer uses a coupon to purchase a subscription, the discount applies each cycle. This means that if a customer buys a monthly subscription that lasts 12 months, the customer gets a discount for each of the 12 purchases. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Stores: Adding and Setting Up the Product Widget The Product Widget allows you to display a single product anywhere on your site. You decide what happens when clicked; the Product Page can open or the product can be added to the cart. Note: The Product Widget is not currently available in Wix Studio editor. You can, however, feature products in other ways, for example with a landing page. Learn more about featuring products . Step 1 | Add a Product Widget The Product Widget comes in two styles - a compact style and an expanded style. Choose the style that best suits your needs. To add a product widget: Go to the page to which you want to add the Product Widget. Click Add on the left side of the Editor. Click Store . Click Product Widget . Drag the Product Widget onto your page. Step 2 | Connect the widget to a product The Product Widget allows you to showcase one of your products and makes it easy to purchase. To set it up, choose the product you want to promote. To connect a product to the widget: Click the Product Widget on your page in the Editor. Click Settings . Click the Arrow icon . Select a product. Step 3 | Set the widget behavior Now you can choose whether you want to display a button in the widget. If you display it, you can choose where your customer is directed when they click it - to the Product Page or to the Quick View pop-up. To set the widget behavior: Click the Product Widget on your page in the Editor. Click Settings . Click the Settings tab. Choose when to display the widget button: All the time: The button is always visible. On hover only: The button is visible when a mouse hovers over it (the button does not appear on mobile devices). Never: No button is displayed. Choose what happens when the button is clicked: Go to Product Page: Customers are directed to the Product Page of the product. Add Product to Cart: Customers are directed to the product's Quick View where they can add the product to the cart. Edit the default button text. Edit the "Out of Stock" message that appears automatically when inventory is zero. Step 4 | Customize the widget layout Each of the two Product Widget styles has a variety of layout options. Click the Layout tab to choose and customize the layout. To customize the layout: Click the Product Widget on your page in the Editor. Click Settings . Click the Layout tab. Choose the style you want to customize: Customize the compact style layout Select a layout. Select the checkboxes next to what you want to appear in the widget. Align the text and button left, right, or center. Set how images are resized : Crop: The image is cut to fit the available space. Fit: The available space changes to fit the full image. Set the spacing between parts of the Product Widget. Height: Change the spacing between the product name and price. Top & bottom padding (px): Change the padding around the bottom section. Side padding (0% - 100%): Move the text and button farther or closer to the side. Button offset (px): Change the space between the button and price (not available with all layouts). Customize the expanded style layout Select a layout. Enable the Stretch to full width toggle to make widget span the width of your browser. Select the checkboxes next to what you want to appear in the widget. Align the text and button left, right, or center. Align the image left or right. Drag the slider to set the image width. Set how images are resized : Crop: The image is cut to fit the available space. Fit: The available space changes to fit the full image. Set the spacing between parts of the Product Widget. Height: Change the spacing between the product name and price. Side padding (0% - 100%): Move the text and button farther or closer to the side. Button offset (px): Change the space between the button and price (not available with all layouts). Step 5 | Design the widget Select the perfect colors, borders, fonts and more for your product widget. To update the widget design: Click the Product Widget on your page in the Editor. Click Settings . Click the Design tab. Update the design using any of the available options. Tell me more about the design options Backgrounds & Borders: Choose a color for the background and border of your widget to make it stand out on your site. On some layouts you can also customize the length and width of the divider under the text on the widget. Text: Select a color and font for the text on the widget. Make sure your customers can read the text clearly. Button: Customize the widget button style, colors, size and text to encourage your customers to click to access the product details. Hover: Decide how the Product Widget changes when customers move a mouse over it: Nothing: The widget does not change. Overlay: A color overlay appears on hover. Zoom: Customers can zoom in on your product. Border: A border appears around product info. Ribbon: Customize how product ribbons appear on your widget. You can change the color of the ribbon and text. Tip: Learn more about featuring individual products . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Creating a logo for your business Wix Logo: Moving from the Wix Logo Maker to the Wixel Logo Maker If you created logos with the Wix Logo Maker in the past, you may now see the Wixel Logo Maker when you go to design a new logo. Both options can give you a professional logo, but they work differently and live in different products. This article explains the difference between the two options and why we recommend using Wixel to design new logos and brand assets. Understanding what's changed Wixel is now the main place to create new logos and visual assets with Wix. It is a full AI design platform where you can create a logo, then build many more designs around it, such as social posts, videos, and documents. The Wix Logo Maker is still available, but it has limited AI support and fewer assets that you can create compared to Wixel. New logo projects are better created in Wixel, so everything sits in one place and can grow into a full set of branded assets. Important: Logos you already created with the Wix Logo Maker have not moved to Wixel. You can still find logos you previously created in the Brand Studio . Designing logos in Wixel When you create a logo in Wixel, you work with Aria, Wixel's AI design agent. Aria suggests logo ideas, colors, and fonts based on what you tell it about your business, so you can quickly explore different directions for your brand. You can also start from one of Wixel's ready-made logo templates and customize it so it feels right for your brand. Anything that's done with AI, you can also do on your own. You can manually edit your logo at any time by changing the text, fonts, colors, icons, layout, and more. Because your logo lives in a Wixel project, you can use Wixel’s themes to build other assets that speak the same design language as your logo. For example, you can apply the same color palette to social posts, videos, forms, or documents so everything feels consistent and on brand. Learn more about creating a logo in Wixel. FAQs Click a question below to learn more. Does Wixel's Logo Maker cost money? In Wixel, AI credits are used whenever you generate or edit a logo with AI. These credits deduct from your plan. Once you have the logo you want, downloading the logo as a high quality file is completely free. You can download your logo as many time as you need, in different formats and sizes (e.g. PNG, JPG, SVG) without using AI credits. How is this different from the Wix Logo Maker? In the Wix Logo Maker, you purchase a Logo Maker plan to unlock high quality logo files and Brand Kit assets for each logo. What files do I get from the Wix Logo Maker and the Wixel Logo Maker? With the Wix Logo Maker, the files you get depend on the Logo Maker plan you purchase. Plans can include high resolution PNGs, vector files, secondary logo versions, and a full set of branded assets in the Logo Maker Brand Kit. With the Wixel Logo Maker, you download your logo from Wixel in common formats such as PNG, JPG, or SVG, in the size you choose for that export. Do logos from the Wixel Logo Maker sync with the Wix Logo Maker or my site’s Business Info? No. Logos from the Wixel Logo Maker do not sync automatically with the Wix Logo Maker or your site’s Business Info. To use a Wixel logo on your site, download it from Wixel , upload it to your Media Manager or Business Info, and add it to your pages like any other image. Do I need separate plans for the Wix Logo Maker and the Wixel Logo Maker? Yes. Logo Maker plans and Wixel plans are managed separately. With the Wix Logo Maker, you purchase a logo plan to download logo files and unlock Brand Kit features. With the Wixel Logo Maker, you choose a Wixel plan that includes AI credits for generating and editing designs, including logos. How do I access each logo maker? You can access the Wix Logo Maker from your site’s dashboard or from the standalone Logo Maker experience . If you have used the Wix Logo Maker in the past, you can also get to it from Wixel by clicking your profile picture at the top right and selecting Wix Logo Maker . You can access the Wixel Logo Maker by signing in to Wixel and opening or creating a project. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix POS Register: About Your HP Barcode Scanner Important: This article is about the Wix POS Register for brick & mortar businesses. It is no longer possible to purchase the HP barcode scanner. Use the Barcode Scanner to scan your products when customers are checking out or when you are adding new products to your catalog. Setting up the scanner Start by connecting the scanner to the tablet, then go to your hardware settings to verify that it's connected correctly. To set up the scanner: Connect the cable to the scanner and to the tablet. Note: This automatically turns the scanner on. Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Tap Manage Hardware . Check the status under Barcode Scanner . If the scanner is connected properly, the status should read Connected . Scanning Products with the barcode scanner The barcode scanner's red light means ready to use. The scanner beeps and the light changes to green when it successfully scans a product. To scan products: Pick up the barcode scanner. Hold the scanner's trigger button and, without letting go, aim the scanner's beam to the center of the product's barcode. Release the button after you hear the beep. Tip: You can also scan products without having to hold the button. Place the scanner on its stand and hold the product's barcode in front of the red beam. Maintaining the barcode scanner To keep the scanner functioning properly, follow the guidelines below. To maintain the barcode scanner: Keep the scan window clean and without scratches. If there is a stain on the scan window, clean it using a soft cloth (e.g. an eyeglass cleaning cloth). Do not spray any liquid on the scan window. Do not use any detergent to clean other parts of the device except for water. Troubleshooting Your barcode scanner If your barcode scanner stops responding or doesn't act normally, disconnect it from the tablet and then reconnecting it. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit