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  • Wix Retail POS: Selling Virtual Gift Cards

    Setting up Retail POS salesWix Retail POS: Selling Virtual Gift Cards < Back Setting up Retail POS sales Wix Retail POS: Selling Virtual Gift Cards Important: This article is about Wix Retail POS tablet for brick & mortar businesses. For info on using POS on a mobile device , click here . Sell virtual gift cards on your website and let customers use them to purchase products or services online and at your point of sale. Notes: You cannot refund the purchase of the gift card itself or orders paid for by gift card. You can exchange orders paid for with a gift card only when the price of the exchanged products is the same (i.e. the customer isn't refunded or charged). Set up a gift card option Start by creating your virtual gift card. You can create a Wix gift card right from your Wix dashboard. You can also create gift cards using the Gifted app . Physical (plastic) gift cards: Learn how to order physical (plastic) gift cards and sell them in your store . Enabling gift cards at a POS Enable gift cards so you select them as a payment option during checkout. To enable gift cards: Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Tap Payment . Click the Accept Gift Cards toggle to enable it. Accepting payment by gift card Let customers redeem their gift cards while making a purchase. Tip: Gift card codes are not case sensitive. To redeem a gift card at checkout: Open the POS tablet. Tap Checkout on the bottom bar. Process the sale and proceed to checkout. Select Gift Card under Select Payment Method . Enter or scan the gift card code and tap Apply . Tip: Only Gifted app codes can be scanned. (If the gift card didn't cover the entire purchase) Click Add Payment and process the balance using another payment method, such as cash or a credit card. Checking a gift card balance Customers may want to check how much money is left in their gift card before deciding on a purchase. You can check this for them on the POS tablet. To check a gift card balance: Open the POS tablet. Tap Checkout on the bottom bar. Tap Gift Cards on the left. Tap Check Gift Card Balance . Select an option:Enter the code manually. Enter or scan the gift card code. Tip: Only Gifted app codes can be scanned. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Third-Party App: Adobe Express for Wix by Adobe

    Design elements appsThird-Party App: Adobe Express for Wix by Adobe < Back Design elements apps Third-Party App: Adobe Express for Wix by Adobe Adobe Express is a powerful design tool to create compelling marketing, sales, support, and communications collateral. The Wix add-on is an integration that extends the functionality of Adobe Express, allowing users to connect their Adobe account to a Wix site and showcase their visuals. The Add-on offers: The ability to create custom assets on Adobe Express and sync them with Wix A more integrated workflow for exporting and updating designs To add the Adobe Express add-on to your Wix site: Log in to your Adobe Express account. Click Add-ons . Click Wix Click Add . Click I already have a Wix site in the popup on the right. Select your site in the Site Selector popup. Review the Terms of Use and click Agree and Add .Note: Once you've added the app, your site files are displayed in the panel on the right. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Stores: Receiving Confirmation Emails When Orders Are Placed

    Managing store emailsWix Stores: Receiving Confirmation Emails When Orders Are Placed < Back Managing store emails Wix Stores: Receiving Confirmation Emails When Orders Are Placed Every time a store order is placed, you receive an email from Wix. Note: Some payment providers take a day or two to process payments. In these cases, the email is sent and the order appears in the Orders tab only after the payment is processed. Viewing confirmation notifications The confirmation email is sent to the email address set in the Business Info section of your site's settings. You can change that email address at any time. Show me how Go to the Business Info section of your site's settings. Scroll down to the Location & Contact Info section. Enter an email address in the Email field. You also receive a notification in your dashboard. Note: If you are using a merchant account (e.g. PayPal, Stripe), you may also receive a confirmation email from the relevant payment merchant to the email address associated with that account. Troubleshooting confirmation email issues If you are not receiving confirmation emails, try the steps below: Step 1 | Test your email Send yourself a test email to make sure that your email address is receiving regular emails. Step 2 | Check that the email isn't in the spam folder Check if the email notification is in your spam/junk/bulk/promotions folder. If it is, make sure you whitelist the email address: no-reply@mystore.wix.com . Step 3 | Check your MX records setup If the email address you're using for your Wix account is your domain's email address (i.e. example@yourdomain.com ), check that your MX records are set up correctly . Step 4 | Test online ordering Place a test order through your store using the Manual (Offline) Payment method and see if you receive the email notification. Completed orders should appear in the Orders tab of your dashboard. Still not working? If the problem persists, please contact us for further assistance. Make sure to prepare a screenshot showing the following information: Information to include in the screenshot The order date. The order ID. The email address associated with your business (i.e. the address entered in the Location & Contact Info section in the Business Info tab of your site's dashboard). Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Dayful by Wix: Downloading the Wix Mobile App

    Dayful by WixDayful by Wix: Downloading the Wix Mobile App < Back Dayful by Wix Dayful by Wix: Downloading the Wix Mobile App Run your Dayful service business while you're on the go with the Wix mobile app. You can download the Wix app by searching for the app in the store for your mobile device. Need help with Dayful? Send a message to our Experts and they will get back to you as soon as possible. To download the Wix app: Go to the Apple App Store (on iPhone) or Google Play (on Android). Type 'Wix' in the search field. Click Get or Install to download the app. You can also download the Wix app directly to your phone using these links: iPhone Android Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Adding a Loop Animation

    wix studioAdding a Loop Animation < Back wix studio Adding a Loop Animation Create a sense of movement in your design with animations that loop continuously. You can add a loop animation to any element you want visitors to notice - some are more subtle and some are true attention grabbers. Go to our Wix Studio Academy to check out additional Wix Studio webinars, tutorials, and courses. In this article, learn more about: Adding a loop animation Customizing a loop animation Removing a loop animation Tip: When adding an animation on the desktop breakpoint, it cascades down to the smaller breakpoints. However, you can set a different animation, or customize the same animation, per breakpoint. Adding a loop animation You can add a loop animation to specific elements and sections, or the site page as a whole. To adding a loop animation Select the relevant element. Click the Open Inspector icon at the top right of the editor. Click the Animations and Effects tab . Click + Add under Loop . Select an animation from the list. Tip: Hover over animations to see a preview of how they look. Customizing a loop animation After choosing an animation, set it up to behave the way you want. Choose how long the animation lasts, set the intensity, add a delay in between repeats, and more. To customize a loop animation: Select the relevant element. Click the Open Inspector icon at the top right of the editor. Click the Animations and Effects tab . Click the animation you want to change. Click Adjust Animation to change its settings:Direction: Choose the direction the animation should come from (e.g. from left, from above). Intensity: Make this animation more subtle or aggressive. Duration: Change the length of time of the animation. Repeat Delay: Add a delay (in seconds) in between the infinite repeats of the animation. Easing: Choose how gradually the animation should ease in and/or out. Note: The available settings depend on the animation you choose. Removing a loop animation You can remove a loop animation at any time from the Inspector panel. To remove a loop animation: Select the relevant element. Click the Open Inspector icon at the top right of the editor. Click the Animations and Effects tab . Hover over the animation and click the More Actions icon . Click Remove . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Pricing Plans: Making Site Pages Members-Only

    Creating your plansPricing Plans: Making Site Pages Members-Only < Back Creating your plans Pricing Plans: Making Site Pages Members-Only Want to offer your subscribers access to exclusive content? Just connect your pricing plans to your members-only pages to set up a paywall. Before you begin: Add the Pricing Plans app . Add a Members Area . Create the plans you want to offer on your site. Learn more about creating and managing your site member roles. To make a site page members-only: Wix Editor Studio Editor Go to your editor . Click Pages & Menu on the left side of the editor. Hover over the relevant page and click the More Actions icon . Tip: Make sure you don't restrict the main (original) Pricing Plans page. You can, however, restrict other pages where you display plans. You can also hide the main page. Click Settings . Click Permissions . Click Site members . Select Specific members . Click the Members with plan subscriptions toggle to enable it. Click Manage Plans . Select the checkbox next to the relevant pricing plans. Click Apply . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Third-Party App: Weglot Translate by Weglot

    Media & content appsThird-Party App: Weglot Translate by Weglot < Back Media & content apps Third-Party App: Weglot Translate by Weglot Translate & display your website into 100+ languages within minutes. Weglot lets you order from vetted professional translators directly inside your Weglot dashboard. Features and benefits include: Weglot is fully compatible with all themes and apps. Automatically detects your website content for easy translation. Translate your website into multiple languages, increase your global sales, and reach new customers. Invite team members to collaborate and/or order professional translations. Weglot follows multilingual SEO best practices - your website is optimized and indexed in all your translated languages. Check out the Weglot Translate app by Weglot to get started. For questions and comments contact Weglot directly: Website: https://weglot.com/ Email: support@weglot.com Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Bookings: Customizing Your Thank You Page

    Customizing Wix Bookings pagesWix Bookings: Customizing Your Thank You Page < Back Customizing Wix Bookings pages Wix Bookings: Customizing Your Thank You Page The Thank You Page is the page customers are directed to after they complete a purchase. It includes a thank you message and your client's order number, the service booked, the price, and more. In this article, learn more about: Customizing the Thank You Page Element Frequently asked questions (FAQs) Customizing the Thank You Page Element You can personalize your Thank You page to match your site's look and brand. Choose which elements to display on this page, edit the text and design the page to your liking. Wix Editor Studio Editor Go to your editor . Go to your Thank You Page:Click Pages & Menu on the left side of the editor. Click Bookings Pages . Note: If you also have Wix Stores, access the Thank You Page by clicking Cart & Thank You . Click the Thank You Page. Click the Thank You Page element on your page. Click Settings . Set up the Thank You Page using these options:Settings: Deselect the checkboxes next to any elements you don't want to display. Design: Customize the Thank You Page background and borders, as well as the text fonts and colors. Text: Edit the text that appears on the Thank You Page:General Text: Edit the title, subtitle, and various labels. Order with Subscription: Edit the title, subtitle, and subscription label that appear when customers purchase a subscription. Link: Edit the Continue Browsing link text and choose where the link takes visitors. FAQs Click below to learn more about your Thank You Page. What happens if my customer pays with Express Checkout (e.g. PayPal or Apple Pay)? If a customer pays with Express Checkout (e.g. PayPal or Apple Pay), they are directed to PayPal's own confirmation page. From there, they can click to go back to your store's Thank You Page. Can I remove information from my Thank You Page? Currently, the Thank You Page always displays the delivery charge and the price breakdown. You can remove the order number, product image, or the "Continue Browsing" link. If you would like to have the ability to remove more info from the Thank You Page, you can vote for it here . Can I customize the layout of my Thank You Page? Currently, it's not possible to customize the Thank You Page layout. If you would like to see this feature in the future, you can vote for it here . Can I edit all the text on my Thank You Page? Currently, it's possible to edit most of the text that appears on the Thank You Page. However, some text, such as the words "subtotal", "delivery", or "note", cannot currently be changed. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Retail POS: Setting Up the Receipt Printer

    Setting up Retail POS hardwareWix Retail POS: Setting Up the Receipt Printer < Back Setting up Retail POS hardware Wix Retail POS: Setting Up the Receipt Printer Important: This article is about Wix Retail POS tablet for brick & mortar businesses. For info on using POS on a mobile device , click here . Print customer receipts using a receipt printer. You can choose from the HP receipt printer or one of the Epson m30 series printers. Setting up an HP terminal receipt printer To set it up this printer, you just need to insert the paper and plug it in. To set up an HP receipt printer: Insert the paper roll:Make sure to unplug the printer to turn it off. Turn the top of the printer counterclockwise. Open the compartment cover. Place the paper roll in the compartment. Important: Make sure the thermal side is exposed. Pull the paper enough so that a bit of paper out sticks out when you close the compartment. Important: Make sure the paper is tightly rolled. Press the compartment cover to close it until it clicks into place. Turn the top of the printer clockwise. Using the cables supplied with the printer, connect the printer to the tablet and the cash drawer. Verify that the printer is connected:Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Scroll down and tap Manage Hardware . Check the status next to Receipt Printer . If the printer is connected properly, the status should read Connected . Tip: The light on the printer should be green. Press the paper feed button to prepare for printing. Connect the printer to the tablet and cash drawer (if you have one) and check in the hardware settings to see that it's connected properly. Setting up an Epson m30 Series Printer After acquiring one of the Epson m30 series printers, you can connect it and start printing receipts at your point of sale. Before you begin: There are Epson m30 printers that connect via Bluetooth, WiFi, Ethernet, or USB. Additionally, some offer more than one connection option. Check your Epson user guide to see which options are available and decide how you want to connect. To connect an Epson m30 series printer In the POS tablet, tap Connect next to the Epson m30 series printer . Connect your printer to the point of sale using one of the following options: Connect via Bluetooth Plug in your printer. Add receipt paper. Turn the printer on. Note: The printer should appear in the list of available printers. Connect the printer to the tablet:Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Scroll down and tap Manage Hardware . Note: The printer should appear in the list of available printers. Tap Connect next to the relevant printer. Watch this Epson video to learn more about connecting your printer via Bluetooth . Connect via WiFi To connect the printer, it must be connected to the same WiFi network you're using for your POS tablet. To check which network your tablet is connected to, click the Menu icon on the tablet, select App & Tablet , and click Wi-Fi & Network . To connect via WiFi: Plug in your printer. Turn the printer on. Tip: The printer will print a receipt with configuration instructions and a QR code. Go to the Apple App Store (on iPhone) or Google Play (on Android), type Epson TM Utility and add the app. In the app, select Wi-Fi Setup Wizard and follow the instructions. Important: Make sure you connect to the same WiFi network as the tablet. Connect the printer to the tablet:Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Scroll down and tap Manage Hardware . Note: The printer should appear in the list of available printers. Tap Connect next to the relevant printer. Watch this Epson video to learn more about connecting your printer via a WiFi connection . Connect via USB Before you begin: Not all Epson printer come with the cable included. For Epson printers purchased from the Wix POS shop, you'll need to buy a cable with a USB connection on one end and a USB-B connection on the other. Check your Epson user manual for details. Plug in your printer. Add receipt paper. Turn the printer on. Plug in the cable that comes with your printer to both the printer and the POS tablet. Connect the printer to the tablet:Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Scroll down and tap Manage Hardware . Note: The printer should appear in the list of available printers. Tap Connect next to the relevant printer. Connect via Ethernet Plug in your printer. Add receipt paper. Turn the printer on. Plug in the cable that comes with your printer to both the printer and your router. Note: The printer should appear in the list of available printers. Connect the printer to the tablet:Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Scroll down and tap Manage Hardware . Note: The printer should appear in the list of available printers. Tap Connect next to the relevant printer. FAQs Click a question to learn more about receipt printers. How can I customize my receipts? You can add your logo, address, and other details to your receipts to brand them. Learn how to customize your receipts . What maintenance tasks can I perform on my HP terminal receipt printer? We recommend performing a monthly maintenance cycle to keep your printer in good running order. To maintain your receipt printer: Clean the sensor:Disconnect the printer from the tablet to turn it off. Rotate the top cover counterclockwise to open it. Dampen a piece of cotton with isopropyl alcohol, and use it to wipe the dust and stains from the sensor. After the isopropyl alcohol has completely evaporated, close the top cover. Clean the print head and platen roller:Disconnect the printer from the tablet to turn it off. Rotate the top cover counterclockwise to open it. (If you have recently printed) Wait for the print head to cool completely. Dampen a piece of cotton with isopropyl alcohol, and use it to wipe the dust and stains from the surface of the print head and the platen roller. After the isopropyl alcohol has completely evaporated, close the top cover. When needed, purchase additional printer paper. Purchase now Note: Printer paper size is 85 feet (L) x 2.25 inches (W), and the roll diameter is 1.91 inches. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Hotels by HotelRunner: Managing Your Site Languages

    Setting up your hotelWix Hotels by HotelRunner: Managing Your Site Languages < Back Setting up your hotel Wix Hotels by HotelRunner: Managing Your Site Languages The Languages tab in the dashboard is where you can manage the translated text on your site. It allows you to add or remove languages, and edit the translations for each language. Managing your site languages helps you cater to a broader audience, as visitors to your site can view it in their preferred language. Your guests' experiences are improved and the likelihood of future bookings is increased. Important: This article refers to the latest version of Wix Hotels by HotelRunner. We are in the process of releasing Wix Hotels by HotelRunner but it's not available to everyone yet. Sign up for more information about Wix Hotels by HotelRunner and join the beta . For information on the previous version of Wix Hotels, click here . Currently, you can only choose one language for your site. The ability to display your site in different languages is coming soon. When you set a language other than English as the main language of your site, it's important to also include English US as a second language. This works as a backup in case translations are unclear or fail to generate. In this article, learn more about: Adding languages Setting your main language Removing languages Editing translated site text Adding languages to your site Add more languages to your site to cater to a wider audience and improve the user experience for visitors. This can increase the chances of bookings and revenue by making the site more accessible. To add languages to your site: Go to Languages in your site's dashboard. Click + Add Language . Select the relevant language from the Select Language drop-down. Click Add New Language . Setting your main language If you add different languages to your site, make sure to select the most popular language as your main site language. To set your main language: Go to Languages in your site's dashboard. Click the More Actions icon next to the relevant language. Click Set as main language . Removing languages from your site You can remove a language from your site if it is not generating enough traffic or bookings, or if you no longer accept bookings from certain markets. To remove a language from your site: Go to Languages in your site's dashboard. Click the More Actions icon next to the language you want to remove. Click Remove language , the click Yes to confirm. Editing translated site text You can edit the translated text that appears on your site, including on the Booking Engine element on your "Book a room" page. Properly translated text improves the overall visitor experience. It also increases the likelihood of receiving more bookings from different markets. Important: When editing your translated text, make sure not to delete or edit any code text, for example: "{store_name}" or "%{count}". These codes draw information from your site so that the translated text appears in the right location on elements like your Booking Engine. To edit the site text in a language: Go to Languages in your site's dashboard. Scroll down to the Translate your content section. Select the language in which you want to edit your site text from the drop-down on the right. Choose what text content you want to translate: Room Types You can edit the translations for each room type you offer, including the room name and the amenities. To edit the translated text for your room types: Click Translate next to Room Types. Hover over the relevant room type and click Translate . Select the relevant language from the Translate into drop-down at the top right. Click to edit any of the translated text. Click Save . Repeat the steps above for all room types. Email Templates Edit the translations for the Email Templates you send, including the Reservation information, New reservation, Reservation confirmation, cancelation and update emails. Note: When editing your translated text, make sure not to delete or edit any code text, for example: "{store_name}" or "%{count}". These codes draw information from your site so that the translated text appears in the right location on elements like your Booking Engine. To edit the translated text for your Email Templates: Click Translate next to Email Templates. Hover over the relevant email template and click Translate . Select the relevant language from the Translate into drop-down at the top right. Click to edit the text of the relevant fields. Click Save at the top. Repeat the steps above to edit the translations of any other email templates. Tax Categories Edit the translations for the Tax Categories you list on your site. To edit the translated text for your Tax Categories: Click Translate next to Tax Categories. Hover over the relevant tax category and click Translate . Select the relevant language from the Translate into drop-down at the top right. Click to edit the translations in the relevant field(s). Click Save at the top. Extras You can edit the translated text for any Extras you offer which increases the likelihood of guests purchasing them. To edit the translated text for your Extras: Click Translate next to Extras. Hover over the relevant Extra and click Translate . Select the relevant language from the Translate into drop-down at the top right. Click to edit the translations in the relevant field(s). Click Save at the top. Repeat the steps above for each of your Extras. Property Settings - Policies Edit the translated text of your policies to prevent guests from misunderstanding your terms when they book. This can help you avoid potential negative feedback and disputes. To edit the translated text of your policies: Click to expand Property Settings. Hover over Policies and click Translate . Hover over the relevant policy and click Translate . Select the relevant language from the Translate into drop-down at the top right. Click to edit the translations in the relevant field(s). Click Save at the top. Repeat the steps above for each of your policies. Property Settings - Room Amenities Translating your room amenities into other languages makes it easier for guests to make informed decisions about their bookings. To edit the translated text of your Room Amenities: Click to expand Property Settings. Hover over Room Amenities and click Translate . Select the relevant language from the Translate into drop-down at the top right. Click to edit the translations in the relevant field(s). Click Save at the top. Property Settings - Booking Engine Make it easier for your guests to book by translating the text that appears on your Booking Engine. The Booking Engine is where guests input the details of their stay before booking, so it's important to make the information as clear as possible. This section is where you can update the keywords in the Booking Engine, such as "room", "guest", "suite" etc. You can also update the translated text of elements such as your banners explaining that availability is running low. To edit the translated text on your Booking Engine: Click to expand Property Settings. Hover over Booking Engine and click Translate . Select the relevant language from the Translate into drop-down at the top right. Click to edit the translations in the relevant field(s). Click Save at the top. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Events: Promoting Your Event With Hopp

    Promoting your eventWix Events: Promoting Your Event With Hopp < Back Promoting your event Wix Events: Promoting Your Event With Hopp Promote your event with a Link in Bio page using Hopp. This makes it easy for your guests to find all the essential details about your event, purchase tickets, access exclusive content, and follow your social channels. Whether on mobile or desktop, your guests can navigate through all your events' details from one convenient page. Step 1 | Create a Hopp account To get started creating your own Link in Bio page, you'll first need to set up a Hopp by Wix account. You can sign in with your existing Wix account or create a new one if you don't have one yet. Tip: You can click Not Now for step 3 and connect your Wix site later. To create a Hopp account: Go to hopp.co . Click Log In on the top right to sign in, or Get Started for Free to create a new Wix account. Select the relevant Wix site and click Connect Site . Tip: You can click Not Now and connect your Wix site later. Choose a name to showcase on your page and customize the URL for your Link in Bio page. Click Create Account . Step 2 | Customize your Link in Bio page Now that you have a Hopp account, it's time to personalize your Link in Bio page. This can include features like a contact form for event inquiries, a subscription link for event updates, and links to your social platforms. Customize the design and utilize the advanced search to increase page visits so people can easily find and access your content. Tip: You can click Skip for steps 1, 3, and 4 and return to them later when editing your Link in Bio Page. To customize your link in bio page: Choose the actions you want to show on this page (e.g. Event, List of Events), then click Next . Select a template with a layout you like, then click Use This Template . Add social icons to your page, then click Next . Add an advanced search box to your page, then click Add Search . Tip: We recommend adding this if you plan to include a lot of content Link in Bio page. This will help your visitors to find the event or info they need. Click Edit Page to view and customize the page further. Customize the Actions tab on the left to promote your event: Get visitors to RSVP or buy event tickets Click the Actions tab. Click + Add Action . Click Events . Click Event . Choose how you want visitors to join your event:Enter the Event page URL . Choose an event from your Wix site. Click Next . Customize the Action Appearance :Choose how you want to display the event. Enter a title to showcase the event. Click the Button click behavior drop-down and select how you want your event to appear. Click Next . (Optional) Edit the event Display settings and Search settings as needed. Promote a list of events Click the Actions tab. Click + Add Action . Click Events . Click List of Events . Choose what events you want to promote:Upcoming Events: Enter the number of upcoming events you want to display. Tip: You must upgrade to a Pro Plan to use this feature. Custom List of Events: Click +Add New Event to manually add a new one or select one from your Wix site. Click Next . Customize the Action Appearance :Choose how you want to display the event. Enter a title to showcase the event. Click the Button click behavior drop-down and select how you want your event to appear. Select how you want to the list of events to appear. Click Next . (Optional) Edit the event Display settings and Search settings as needed. 7. Click the tabs on the left to further customize your Link in Bio page: Social Links : Add a clickable social platform logo to your Link in Bio page that your audience can click to access your social profiles. Content: Customize your profile image, name and add a brief description on your page. Design: Edit the look of your Link in Bio page to suit you and your brand. Search : Your audience can use your Link in Bio search box to search for links to any content that you add to your page. Assign as code to each link that your audience can search by. Settings: Customize your Link in Bio settings such as profile image/video, title, bio, heading and language. Step 3 | Publish your Link in Bio page Once you have finished making your Link in Bio your own, publish the page and add it to your social media channels. To publish link in bio page: Click Publish at the top right of the Link in Bio editor. Choose how to share your Link in Bio page:Share a direct link. Share on social media such as YouTube, Twitter, LinkedIn and Facebook. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Bookings: Editing an Existing Order

    Managing your calendar & bookingsWix Bookings: Editing an Existing Order < Back Managing your calendar & bookings Wix Bookings: Editing an Existing Order Important: This feature is not available to everyone yet. Edit an existing order for an appointment or product at any time. This allows you to collect updated payments, set custom prices, issue refunds, and more. You can also add or remove products and services, or include tips in the order. In this article, learn more about: Adding services and products to an existing order Adding a tip or fee to an existing order Setting a custom price for an existing order item Removing items from an existing order Frequently Asked Questions (FAQs) Adding services and products to an existing order You can include extra services and products along with the original order at any point—before, during, or after the appointment—based on the actual services and products offered. Note: This option only applies to appointments. To change the quantity of items in an existing order, edit the quantity next to the relevant item(s). To add services and products to an existing order: Go to Orders in your site's dashboard. Click the relevant order. Click More Actions at the top right and select Edit order . Click Add Item and select Service , Product , or + Add Custom Item . Choose from the following options:Products and Services: Select the service or product you want to add and click Add to Order . Custom Item: Enter the Title , Item info and price for your custom Item and click Add to Order . Finalize the order updates:(Optional) Enter a Reason for editing . Click Update Order at the top right. (Optional) Select the checkbox if you want to email the customer about changes made to this order. Click Update Order to confirm. Adding a tip or fee to an existing order Add a tip or an additional fee by editing an existing order. You can include a note to provide a description for the new item. To add tips or fees to an existing order: Go to Orders in your site's dashboard. Select the relevant order. Click More Actions at the top right and then Edit Order . Click Add fees & Tips in the Order summary . Enter a name for the fee or tip. Enter the Amount. Click Add . Finalize the order updates:(Optional) Enter a Reason for editing . Click Update Order at the top right. (Optional) Select the checkbox if you want to email the customer about changes made to this order. Click Update Order to confirm. Setting a custom price for an existing order item You can adapt the pricing of items in an existing order to meet your client's specific needs by setting a custom price. To set a custom price in an existing order: Go to Orders in your site's dashboard. Click to select the relevant order. Click More Actions at the top right and then Edit Order . Click the More Actions icon next to item price and select Edit price . Enter the new price and click Apply . Finalize the order updates:(Optional) Enter a Reason for editing . Click Update Order at the top right. (Optional) Select the checkbox if you want to email the customer about changes made to this order. Click Update Order to confirm. Removing an item from an existing order You can modify an existing order by removing items to adjust the final price. If the order has been partially or fully paid, you can also issue a refund as needed. To remove an item from an existing order: Go to Orders in your site's dashboard. Click to select the relevant order. Click More Actions at the top right and then Edit Order . Click the More Actions icon next to item price and select Remove . Note: To change the quantity of items in an existing order, you can also edit the quantity next to the relevant item(s). To remove an item, change the quantity to 0. 5. Finalize the order updates: (Optional) Enter a Reason for editing . Click Update Order at the top right. (Optional) Select the checkbox if you want to email the customer about changes made to this order. Click Update Order to confirm. What's next? Once you update an order, you're re-directed to see its overview. At this point, you can also choose to collect payment from your client and see the order change timeline below the order. FAQs Click the questions below for answers to common questions about editing existing orders. Do third parties, such as shipping apps or drop shippers, get notified about changes? Third-party apps won't necessarily get updated when you make a change. Go to the relevant third party's dashboard directly to check if they were updated and, if needed, make changes. Why am I having trouble editing a particular order? You cannot edit an order in these cases: The order wasn't paid for in your business' main currency The order includes a subscription The order was canceled The order was archived The order was partially or fully refunded What happens if I add or delete services from an order, do I need to manually update my Booking calendar? You do not need to manually update your Booking calendar when you edit an order. When you add a service to an order, the session appears on the Booking calendar. If you delete a service from the order, the session disappears from the calendar. Will my 3rd-party invoicing app send a new invoice after I edit an order? Whether a new invoice is created depends on which app you use. We suggest you create a test order and edit it to see if a new invoice is created. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

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