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Taking online ordersWix Restaurants: Managing Orders < Back Taking online orders Wix Restaurants: Managing Orders Important: This article is about the original Restaurants Orders app . We've released a new online ordering app. Learn how to add and set up the new Wix Restaurants Orders (New) app . When an order comes in, you hear a sound and see a red alert on the Orders tab of your restaurant's dashboard. You can accept an incoming order, mark an order as delivered or reject an order. Connected Square POS to Wix Restaurants? When you connect Square POS to your Wix Restaurant site , you manage your online orders through Square POS. You can also see them in Orders in your site's dashboard. In this article, learn how to: Accept incoming orders Mark orders as delivered Reject orders Accepting incoming orders Accept incoming orders from customers and easily keep track of all your restaurant orders. To accept an order: Go to the Orders tab in your site's dashboard. Click the relevant order. Click Accept at the top right. After you accept an order, it moves to the In Progress tab. From here, you can mark the order as delivered when you are ready. Tip: You can set additional notifications methods (email, text, fax etc.), and backup notifications that are triggered after a set time that an order has not been handled. Learn more Marking an order as delivered After you process an order, you can mark the order as delivered. Delivered orders move from the In Progress tab to the All Orders tab. To mark an order as delivered: Go to the Orders tab of your site's dashboard. Click the In Progress tab at the top. Click the relevant order. Click Mark Delivered at the top right. Rejecting an order If you are unable to fulfill an order, or if a guest calls to cancel, you can reject the order no matter what status it's in. To avoid chargebacks and complaints: You have to contact the customer after you reject an order to let them know that their order has been unsuccessful. You must void the transaction in the dashboard of your chosen payment gateway. Marking an order as rejected does not automatically void or refund the transaction. To locate the transaction ID, go to the Payments tab in your dashboard. The transaction ID appears under the payment method. To reject an order that has not yet been accepted: Go to the Orders tab of your site's dashboard. Click the relevant order. Click the Show More icon at the top right and select Reject . Enter the reason for rejection. Click Reject to confirm. To reject an order that has already been accepted: Go to the Orders tab of your site's dashboard. Click the In Progress tab. Click the relevant order. Click the Show More icon at the top right and select Reject . Enter the reason for rejection. Click Reject to confirm. Tip: You can also reject an order once it has been marked as delivered. Simply click the All Orders tab to find the relevant order. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up Retail POS hardwareWix Retail POS: Using the Stripe Reader M2 Card Reader < Back Setting up Retail POS hardware Wix Retail POS: Using the Stripe Reader M2 Card Reader Important: The Stripe Reader M2 is currently available for purchase only for merchants based in the US. Your card reader allows you to accept payment from customers by credit card, debit card, and phone app. This reader supports all magstripe and EMV payment functions and you can use it to accept new forms of payment, such as Apple Pay, Android Pay, Samsung Pay, VISA Paywave, MasterCard PayPass, AMEX ExpressPay and Discover D-PAS. Charging the reader Make sure the device is fully charged before you use it. Note: When charging, always plug the reader into a wall outlet, not directly into the tablet. Connecting the reader to the tablet To set up the card reader, you need to connect it to your tablet. If you ever replace your reader, you can use the instructions below to disconnect the old one and connect a new one. To connect or disconnect the reader: Tap and release the power button on the card reader to turn it on. Tip: The Bluetooth turns on automatically. Open the POS tablet. Tap the Connect Reader icon at the bottom right of the tablet. Select what you want to do: Connect your card reader:Tap Set up Card Reader . Tap Connect next to the relevant reader. Tap Done . Disconnect your card reader:Tap Unpair at the top right. Tap Unpair to confirm. Using the card reader Keep your card reader charged, so it's ready for use whenever you want to process a sale. The reader automatically disconnects if the battery dips below a 25% charge. To ensure smooth functioning, make sure the card reader is no more than 49 feet (15 meters) away from the tablet. Tip: When the reader isn't in use, it turns off automatically after 10 hours. Understanding the card reader lights The Stripe Reader has 4 LED lights. When charging the card reader, the lights indicate the charging status. 4 lights indicates that the reader is fully charged. When not charging, the left-most light is on to indicate that the card reader is ready to accept payment. Updating the card reader software Check for updates to the card reader software from time to time and update the software when available. To update the card reader software: Open the POS tablet. Tap the Connect Reader icon at the bottom right. Tap Check for Update . If an update is available, tap Update Now and follow the instructions. Note: After the update has been completed, it will flash blue and orange. If the reader is unresponsive, restart it. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Marketing appsThird-Party Apps: Marketing Apps < Back Marketing apps Third-Party Apps: Marketing Apps Wix offers a variety of marketing apps in the Wix App Market. These apps are all expertly built by third-party app developers and are designed to help enhance your marketing process and boost your site's reach. Click to visit the Wix App Market Go to the App Market Benefits of adding a third-party app to your site Third-party apps are professional solutions designed to help enhance your site. Marketing apps in particular can really help give your site the boost it needs, by reaching a wider audience, generating more leads and optimizing your SEO. Extended reach Reach a wider audience and potential customer base by adding third-party apps that focus on expanding your presence within the wider online community. For instance, you could create an affiliate marketing program for your brand, that enables your site members, or even influencers to target a new customer base and help bring in those sales. Qualify leads Generate and qualify more leads by adding subscription boxes, and contact forms to your site. You can also find a variety of third-party apps that offer ways to automate lead generation for you. For example, apps that automate bulk email collection, or that pop-up on your site offering incentives to your new site visitors. SEO Good SEO is essential for a website's success because it directly impacts its ranking on search engines like Google. Many of the third-party apps in the Wix App Market offer help with generating keywords, creating backlinks, and boosting site traffic. Third-party marketing apps integrated with Wix We understand the importance of some of these professional solutions, which is why we've hand-picked some apps to integrate with Wix . Integration What you can use it for Google Analytics Discover where your visitors come from and what they do on your site. Track the number of visitors to a page, where, how long they stay, and what keywords they use to find your site. Facebook Pixel & CAPI Track your Facebook campaigns, see conversion rates, and more. Automatically connect your site with your Facebook Business Account, your Facebook Pixel, and the new Facebook Conversions API (CAPI). Google Tag Manager Use Google Tag Manager to implement a tag management system. Keep your tags and third party code snippets updated and organized in one convenient location. Google Ads Run targeted remarketing ad campaigns and get useful insights with conversion tracking. Show targeted ads to customers who have already visited your site and measure the conversion actions that users take after they click or view your Google ads. TikTok Pixel Use Wix's TikTok Pixel integration to add a pixel to your site and gain insights into your audience. Track conversions to your site for your Tiktok ad campaigns and get data that you can use to optimize your ads and improve your retargeting. Facebook Catalog Promote your store products on Facebook through different sales channels. Automatically update your Facebook Catalog with important information about your products such as the name, description, and price. Google Merchant Center Add products from your Wix Stores to your Google Merchant Center catalog. Promote your store products on Google and schedule regular updates so that your catalog is up to date with any changes that you make. Yandex Metrica Measure and analyze the behavior of your site's visitors. Get detailed traffic data about your desktop and mobile visitors in real time and identify the channels that drive your audience to your site. Ads.txt Add your own Authorized Digital Sellers (ads.txt) file and control who’s allowed to advertise on your site. Mailchimp Leverage your existing customer or subscriber data with Mailchimp’s powerful CRM. Get custom reports and insights to help you track your sales and campaign efficiency. Send personalized marketing campaigns based on visitor interaction with your site. FAQs Click a question to find out more about third-party apps. What is a third-party app? A third-party app is an app that is made by other developers or companies. They are not considered a product of Wix. While they are not our apps, we do provide access to them from our App Market. This gives you more variety when it comes to optimizing your site. How can I contact support for help with my app? If you find that you need help with a particular app, the best thing to do is contact the app developers directly. Developers contact details (website and/or email) are provided in every app listing in the Wix App Market. What happens if an app is removed from the Wix App Market? Wix is committed to bring you the best app experience possible which means older apps or apps that are no longer available are removed from the Wix App Market. When an app is removed from the Wix App Market it is added to our list of removed apps . We recommend checking the status of the app in your dashboard as it might need to be deleted from your site. Note: The app details, including the support details, are removed from the list after 90 days. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Payment BasicsUsing the Accept Payments Tab < Back Payment Basics Using the Accept Payments Tab Use the Accept Payments tab in your site's dashboard to add new payment methods and providers , or to manage your existing ones. Using the Accept Payments tab Go to Accept Payments in your site's dashboard. (Optional) Change your business location by selecting your country at the top right. (Optional) Scroll down and click See More Payment Options to see additional payment options available in your country. (If available) To see any further available providers, scroll down and click See Options . (Optional) Click Connect next to a payment option to learn more about connecting that option, or click Manage next to an already connected option to view possible actions. FAQs Click a question below to learn more. How do I see the payment methods available in my region? When you choose your business location, you will see a list of all the available payment methods in your region. How can I view which payment methods I have active on checkout? You can view which payment methods are active on checkout and enable or disable your payment methods as required. How do I set up payments in Wix Hotels? Learn how to set up and manage payments in Wix Hotels . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Taking online ordersWix Restaurants: Exporting Online Orders < Back Taking online orders Wix Restaurants: Exporting Online Orders Important: This article is about the original Restaurants Orders app . We've released a new online ordering app. Learn how to add and set up the new Wix Restaurants Orders (New) app . Get information about previous orders by exporting your orders to a CSV file. You can open the exported file in Excel (PC) or Numbers (Mac) or any other spreadsheet software. To export your restaurant orders: Go to Orders in your site's dashboard. Click More at the top right and select Export. Select a time option from the Received drop-down list. (Optional) Click Show export options and select the checkboxes next to the details you want to include in the export:Customer details: Name, phone, email, and delivery address. Financial information: Subtotal, discounts, tax, tip, payment details. Ordered dishes: Dish titles and counts. Click Export . Click Download CSV . Save the file to your computer:Chrome: The .csv file downloads and appears on the bottom of your screen. Firefox: Select Open with to open or Save File to save. Internet Explorer: Click Save at the bottom of your screen. Safari: Click cmd + s on your keyboard to save the file (with a .csv extension, and Page Source format). Note: The exported file includes the dish name, quantity, and dish options (e.g. pizza toppings). Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up payment and checkoutWix Stores: Understanding Customer Checkout with PayPal < Back Setting up payment and checkout Wix Stores: Understanding Customer Checkout with PayPal After connecting PayPal as a payment provider , customers who select PayPal can pay from their PayPal funds or credit / debit card. The PayPal button can change to offer different PayPal options depending on your customer's location, spending history, and more. This article explains how PayPal button versions work and shows you where the PayPal options appear in your online store. PayPal button versions PayPal has 3 versions of their PayPal button. Pay Later: Multiple, interest-free payments PayPal Checkout: Regular payment PayPal Monthly: Payment with special financing Important: You receive payment right after purchase no matter which option your customer picks. PayPal decides which button or buttons (up to 2) they display to each customer, based on the customer's location. When more than one button is offered, customers click the "More Payment Options" link to view the additional button. After clicking any of the PayPal buttons offered, your customer is directed to log in to PayPal. There, they see all the options available to them. Important: Terms and conditions vary by location. Pay Later and PayPal Monthly are only available to customers in certain countries and the payment conditions vary from country to country. Only eligible customers see the Pay Later or PayPal Monthly buttons. PayPal buttons in the Product Page You can display a PayPal button in the Product Page, along with the Add to Cart button. This is instead of the Buy Now button. Customers see the best payment method for them based on their location, payment history, and more. To display a PayPal button in the Product Page: Click the Product Page in the editor. Click Settings . Click the Settings tab. Under Buy Now , enable the Show button toggle. Enable the Change automatically by payment method toggle. PayPal buttons in the Cart Page When PayPal is the only enabled payment method, customers see one button on the Cart Page. If you selected other payment methods along with PayPal (e.g. manual payment, Square, Stripe), customers see 2 checkout buttons. After clicking the PayPal button, customers can choose whether they want to pay by credit card or from their PayPal funds. Notes: When customers checkout with PayPal, they see the policy checkboxes you created only after they approve the sale on the PayPal site. To collect phone numbers from customers who pay with PayPal, go to the PayPal dashboard and update the settings to add a contact telephone field. Learn how PayPal buttons in the Checkout Page A PayPal checkout button is also displayed at the top of the Checkout page. This means customers won't be required to enter their details on your site as well as in PayPal. Customers who skip the Express Checkout with PayPal option, can still select PayPal when they get to the payment section of the Checkout Page. FAQs Click a question below to learn more. Can the color of the PayPal button be customized? No, the color of the PayPal button cannot be customized. How does authorization and capture affect the button display? It's not currently possible to authorize and capture payments made through PayPal. Therefore, if you enable authorization and capture, your PayPal buttons are removed from your site. Learn more about authorizing payments and capturing them later . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing your staffWix Bookings: Adding Staff Permissions < Back Managing your staff Wix Bookings: Adding Staff Permissions You can allow staff members to manage their own clients and sessions in the Wix calendar by assigning them the role of Bookings Staff Member. With this role, staff members can: Manage their own appointments, classes and courses (e.g., edit session details, mark attendance, add participants or mark a session as "paid") Email all participants in any of their sessions Block their own time on the calendar Access the Agenda tab in the Wix mobile app Tips: You can also assign roles to let others manage your site . The number of staff you can give permission to collaborate on your site depends on your Wix site or Wix Studio plan. Check out the full course on Wix Learn about setting policies and adding roles for your staff members. In this article, learn more about: Assigning the role of Bookings staff member Accepting role invites Allowing staff to manage their own working hours Frequently asked questions (FAQs) Assigning the role of Bookings Staff Member Allow your staff to manage their own bookings by making them Bookings staff members on your site. This frees you up to focus on other aspects of your business and affords your employees more freedom. To assign the role of Bookings staff member: Make sure you add the relevant person as a staff member . Go to Staff in your site's dashboard. Hover over the relevant staff member. Click Manage or Edit . Click Give Permissions next to Booking permissions . Click Send Invite . (Optional) After the staff member accepts the invite, click Invite to Sync Calendar to send a second email to allow your new Bookings staff member to sync their personal calendar. Accepting role invites Encourage your staff to manage their own clients and sessions by explaining how to become a Bookings staff member. This saves you time in future and allows them to manage their own schedule. To accept a Bookings staff member role invite: Your staff member clicks Accept Invite in the email they receive. They sign in to their existing Wix account or register a new Wix account, if needed. They click the More Actions icon in the Booking Calendar. They click Sync personal calendar . They click Sync next to the relevant personal calendar. They select the relevant account to sync with their Wix Bookings calendar. They click Allow to grant the necessary permissions. Allowing staff to manage their own working hours Allow your staff members to manage their own working hours and control their schedules. Staff members can then maintain their availability and reduce scheduling conflicts. This decreases your admin time and allows you to focus on other areas of your business. Before you begin: Your staff need to accept your invitation to become a Bookings Staff Member before you can allow them to edit and manage their own hours. To allow staff to manage their own working hours: Go to Roles & Permissions in your site's dashboard. Click Manage Roles . Click + Create New Role . Enter the Role Title (e.g. Senior Bookings staff member) and a brief Description of the role (e.g. can update and manage their own working hours). Click Bookings under Permissions to expand the permissions. Select the Manage Personal Working Hours checkbox. (Optional) Select the checkbox next to any other relevant permissions to your new custom role. Click Save . Go back to Roles & Permissions in your site's dashboard. Click the More Actions icon next to the relevant Bookings Staff Member. Note: The staff member needs to accept your invite before you can complete the following steps. Click Change Role . Select the checkbox next to your newly-created custom role. Click Save . Tip: Learn more about creating and managing custom roles . FAQs Click a question below to learn more about staff permissions. How long do my staff have to accept an invite? The invite you send is valid for 30 days. If the staff member doesn't accept the invite in time, you can resend it. Can I revoke an invite? The invite goes to the email address you enter. However, anyone with access to this email address can accept the invite by clicking the link and signing in or creating a new Wix account. If you feel that the email address that accepted the invitation is suspicious, remove it from the collaborator list. Are there terms and conditions for inviting my staff? By sending an invite, you agree to the Wix Terms of Use . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Additional Wix AppsAdding and Setting Up the Bulk Coupon Creator App < Back Additional Wix Apps Adding and Setting Up the Bulk Coupon Creator App Save time and limit coupon misuse by generating sets of unique coupon codes. Bulk coupons are duplicates of a single coupon, but with unique coupon codes. The Bulk Coupon Creator app works with Wix Stores, Bookings and Events. Using them together is a great way to promote discounts for products, classes, and big events. You can add the discount codes to banners on your site or to email campaigns, so your subscribers are rewarded. Notes: To use this app, make sure you've added Wix Stores , Wix Bookings , or Wix Events to your site. This Bulk Coupon Creator app is available in English only. It's not possible to delete multiple codes at the same time. Step 1 | Add the Bulk Coupon Creator app To create bulk coupons, you need to add the Bulk Coupon Creator app to your site. To add the app: Go to the Wix App Market . Type "Bulk Coupon Creator" in the search bar and select it from the results. Click Add to Site . (If you have more than 1 site) Select the site you want to add the app to. Click Agree & Add . Step 2 | Create a single coupon Before you can create coupons in bulk, you need to create a single coupon first. This is your original coupon. You can customize this coupon by adding a coupon code and selecting what it applies to when it's valid (e.g. 20% off gifts). To create a coupon: Go to Coupons in your site's dashboard. Click + New Coupon . Select the type of coupon you want to offer (e.g. free shipping). Enter the coupon code and name in the available fields. Tip: Remember the coupon name, so you can select it in step 3 below. Add the discount amount, sale price, or offer details in the relevant field. Click the Apply to drop-down to select what the coupon applies to. (Optional) Set the coupon limits (e.g. Limit to one use per customer). Click Create Coupon . Step 3 | Create bulk coupons Now you can go to the Bulk Coupon Creator app and create up to 1000 coupons with unique codes. To create bulk coupons: Go to Bulk Coupon Creator in your site's dashboard. Under Choose a coupon to duplicate , enter the name of the coupon you created and select it. Choose an option for creating a CSV file with a list of codes: Use Wix's blank CSV template Click Wix’s blank CSV template to download the template file. Open the file. Replace the sample coupon codes in column A with the codes you want to use. Save or download the file as a CSV file. Upload the CSV file:Click +Upload CSV File . Select the file from your computer and click Open . Click Create Coupon . Click Got It once the coupons are created. Use Wix's code generator tool Click Code generator tool . Enter the number of codes you want to create (up to 1000). Enter the number of characters in your code (up to 20). Note: This does not include the characters in the prefix. (Optional) Enter a prefix to your codes (e.g. Summer Sale). Click Generate . Click Download CSV . Note: This automatically uploads the generated codes. Click Create Coupon . Click Got It once the coupons are created. Step 4 | View the codes you created The coupon codes you created are now in the Coupons tab in your site's dashboard. You need to filter the coupons by Velo & Apps to view them. To view bulk coupons: Go to Coupons in your site's dashboard. Select Velo & Apps from the Created with drop-down. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting Pagsmile as a Payment Provider < Back Third Party Payment Providers Connecting Pagsmile as a Payment Provider Accept payments from your customers across Latin America using Pagsmile as your payment provider. General Info Supported countries Brazil, Chile and Mexico Supported currencies BRL, MEX, CLP Transaction fees Vary Notes The currency used in your Wix account must match the currency in your Pagsmile account. If the currencies do not match, the transactions may be declined . Learn how to change your currency Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, please visit Pagsmile Connecting Pagsmile Go to Accept Payments in your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click Connect next to Pagsmile . Depending on whether you have an account with Pagsmile or need to create a new one, follow the steps: Have an account Enter your app id and security key. Click Connect . Don't have an account Click Create Pagsmile account . Register for an Pagsmile merchant account. Once your merchant account is approved, you will be provided with your unique app id and security key credentials. Return to the Accept Payments (repeat steps 1-4) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Premium plan that supports payments in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting rates & paymentsSetting Up PayPal as a Payment Method for Wix Hotels < Back Setting rates & payments Setting Up PayPal as a Payment Method for Wix Hotels You can set up PayPal as a payment method in Wix Hotels and use any of the currencies that PayPal supports. Click here to learn more. Important: This article refers to the original Wix Hotels. If you are using the new Wix Hotels by HotelRunner, which is not yet available to all users, please read the information here . Learn how to check which version of Wix Hotels you are using . If you use a currency that is not supported by PayPal, guests will be unable to proceed to PayPal to make the payment for their hotel stay. If PayPal does not support the currency you want to use, we recommend using a different payment method . You must have a PayPal Business account to accept payment in Wix Hotels. To set up PayPal as a payment method: Go to your dashboard. Click the Hotels tab. Click the Payments tab. Click Connect next to PayPal . Sign in to your PayPal account. Click Grant Permission . Click Save at the top right of the dashboard. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Business Email BasicsTop Reasons for Using a Personalized Business Email < Back Business Email Basics Top Reasons for Using a Personalized Business Email Once you've upgraded your site to a Premium or Studio site plans and got a domain, the next step is to purchase a business email address for your domain (e.g., info@yourdomain.com ). Wix offers seamless integration with Google Workspace which allows you to manage many Google Workspace applications under your personalized domain name. Using a personalized business email address is crucial for building a professional online presence. With Wix, you can easily create a custom email address that aligns with your domain name, enhancing your brand's credibility and trustworthiness. Here are the top reasons why you should use a personalized business email with your Wix site. Ready to get started? Go to Wix.com and purchase your business email . Enhances professionalism A personalized business email address, such as yourname@yourdomain.com , looks more professional than a generic email address. It shows that you are serious about your business and helps you make a positive impression on clients and partners. Choose from popular usernames like: info @yourdomain.com, support @yourdomain.com, yourname @yourdomain.com to make you brand look more professional. Learn how to create additional custom email addresses. Builds brand trust When customers see that your email address matches your website domain, they are more likely to trust your business. It demonstrates that your business is established. A consistent brand image across all communication channels increases credibility and makes you appear more reliable. Increases email deliverability Emails sent from a personalized business email address are less likely to be marked as spam compared to those sent from generic email services. This ensures that your important messages reach your customers' inboxes. Use Wix Email Marketing for an easy way to send beautiful newsletters to your customers. Improves communication management With a custom email address, you can create multiple email accounts for different departments or team members, making it easier to manage communication within your organization. A business email address also helps in organizing your communication. You can separate personal and business emails, making it easier to manage your inbox and respond promptly to clients. Learn more about business emails . Offers additional professional tools When you set up a business email with Wix, you get access to Google Workspace tools. These tools include Google Calendar, Drive, Docs, and more, which can help in enhancing your productivity and collaboration. Find out more about the benefits of Google Workspace for your business. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Third Party Payment ProvidersConnecting WeChat Pay as a Payment Method (Through Oceanpayment) < Back Third Party Payment Providers Connecting WeChat Pay as a Payment Method (Through Oceanpayment) Accept payments from your customers using WeChat Pay as your payment provider. General Info Supported countries Hong Kong and Singapore Transaction fees The fee per transaction is from: USD : 1.7% + 0.3 USD EUR : 1.7% + 0.3 EUR HKD : 1.7% + 2.5 HKD SGD : 1.7% + 0.40 SGD Notes The currency used in your Wix account must match the currency in your Oceanpayment account. If the currencies do not match, the transactions may be declined. Learn how to change your currency Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Oceanpayment Connecting WeChat Pay (through Oceanpayment) Go to Accept Payments on your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click Connect next to WeChat Pay. Depending on whether you are creating a new Oceanpayment account or have an existing account, follow the instructions: Have an account Enter your Terminal and SecureCode. Click Connect. Don't have an account Click Create Oceanpayment account . Fill in the registration form and click Send . Wait for an email or chat message from Oceanpayment to get your Terminal and SecureCode. Return to the Accept Payments tab (repeat steps 1-4) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More