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  • Wix Retail POS: Using the Stripe Reader M2 Card Reader

    Setting up Retail POS hardwareWix Retail POS: Using the Stripe Reader M2 Card Reader < Back Setting up Retail POS hardware Wix Retail POS: Using the Stripe Reader M2 Card Reader Important: The Stripe Reader M2 is currently available for purchase only for merchants based in the US. Your card reader allows you to accept payment from customers by credit card, debit card, and phone app. This reader supports all magstripe and EMV payment functions and you can use it to accept new forms of payment, such as Apple Pay, Android Pay, Samsung Pay, VISA Paywave, MasterCard PayPass, AMEX ExpressPay and Discover D-PAS. Charging the reader Make sure the device is fully charged before you use it. Note: When charging, always plug the reader into a wall outlet, not directly into the tablet. Connecting the reader to the tablet To set up the card reader, you need to connect it to your tablet. If you ever replace your reader, you can use the instructions below to disconnect the old one and connect a new one. To connect or disconnect the reader: Tap and release the power button on the card reader to turn it on. Tip: The Bluetooth turns on automatically. Open the POS tablet. Tap the Connect Reader icon at the bottom right of the tablet. Select what you want to do: Connect your card reader:Tap Set up Card Reader . Tap Connect next to the relevant reader. Tap Done . Disconnect your card reader:Tap Unpair at the top right. Tap Unpair to confirm. Using the card reader Keep your card reader charged, so it's ready for use whenever you want to process a sale. The reader automatically disconnects if the battery dips below a 25% charge. To ensure smooth functioning, make sure the card reader is no more than 49 feet (15 meters) away from the tablet. Tip: When the reader isn't in use, it turns off automatically after 10 hours. Understanding the card reader lights The Stripe Reader has 4 LED lights. When charging the card reader, the lights indicate the charging status. 4 lights indicates that the reader is fully charged. When not charging, the left-most light is on to indicate that the card reader is ready to accept payment. Updating the card reader software Check for updates to the card reader software from time to time and update the software when available. To update the card reader software: Open the POS tablet. Tap the Connect Reader icon at the bottom right. Tap Check for Update . If an update is available, tap Update Now and follow the instructions. Note: After the update has been completed, it will flash blue and orange. If the reader is unresponsive, restart it. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Third-Party Apps: Marketing Apps

    Marketing appsThird-Party Apps: Marketing Apps < Back Marketing apps Third-Party Apps: Marketing Apps Wix offers a variety of marketing apps in the Wix App Market. These apps are all expertly built by third-party app developers and are designed to help enhance your marketing process and boost your site's reach. Click to visit the Wix App Market Go to the App Market Benefits of adding a third-party app to your site Third-party apps are professional solutions designed to help enhance your site. Marketing apps in particular can really help give your site the boost it needs, by reaching a wider audience, generating more leads and optimizing your SEO. Extended reach Reach a wider audience and potential customer base by adding third-party apps that focus on expanding your presence within the wider online community. For instance, you could create an affiliate marketing program for your brand, that enables your site members, or even influencers to target a new customer base and help bring in those sales. Qualify leads Generate and qualify more leads by adding subscription boxes, and contact forms to your site. You can also find a variety of third-party apps that offer ways to automate lead generation for you. For example, apps that automate bulk email collection, or that pop-up on your site offering incentives to your new site visitors. SEO Good SEO is essential for a website's success because it directly impacts its ranking on search engines like Google. Many of the third-party apps in the Wix App Market offer help with generating keywords, creating backlinks, and boosting site traffic. Third-party marketing apps integrated with Wix We understand the importance of some of these professional solutions, which is why we've hand-picked some apps to integrate with Wix . Integration What you can use it for Google Analytics Discover where your visitors come from and what they do on your site. Track the number of visitors to a page, where, how long they stay, and what keywords they use to find your site. Facebook Pixel & CAPI Track your Facebook campaigns, see conversion rates, and more. Automatically connect your site with your Facebook Business Account, your Facebook Pixel, and the new Facebook Conversions API (CAPI). Google Tag Manager Use Google Tag Manager to implement a tag management system. Keep your tags and third party code snippets updated and organized in one convenient location. Google Ads Run targeted remarketing ad campaigns and get useful insights with conversion tracking. Show targeted ads to customers who have already visited your site and measure the conversion actions that users take after they click or view your Google ads. TikTok Pixel Use Wix's TikTok Pixel integration to add a pixel to your site and gain insights into your audience. Track conversions to your site for your Tiktok ad campaigns and get data that you can use to optimize your ads and improve your retargeting. Facebook Catalog Promote your store products on Facebook through different sales channels. Automatically update your Facebook Catalog with important information about your products such as the name, description, and price. Google Merchant Center Add products from your Wix Stores to your Google Merchant Center catalog. Promote your store products on Google and schedule regular updates so that your catalog is up to date with any changes that you make. Yandex Metrica Measure and analyze the behavior of your site's visitors. Get detailed traffic data about your desktop and mobile visitors in real time and identify the channels that drive your audience to your site. Ads.txt Add your own Authorized Digital Sellers (ads.txt) file and control who’s allowed to advertise on your site. Mailchimp Leverage your existing customer or subscriber data with Mailchimp’s powerful CRM. Get custom reports and insights to help you track your sales and campaign efficiency. Send personalized marketing campaigns based on visitor interaction with your site. FAQs Click a question to find out more about third-party apps. What is a third-party app? A third-party app is an app that is made by other developers or companies. They are not considered a product of Wix. While they are not our apps, we do provide access to them from our App Market. This gives you more variety when it comes to optimizing your site. How can I contact support for help with my app? If you find that you need help with a particular app, the best thing to do is contact the app developers directly. Developers contact details (website and/or email) are provided in every app listing in the Wix App Market. What happens if an app is removed from the Wix App Market? Wix is committed to bring you the best app experience possible which means older apps or apps that are no longer available are removed from the Wix App Market. When an app is removed from the Wix App Market it is added to our list of removed apps . We recommend checking the status of the app in your dashboard as it might need to be deleted from your site. Note: The app details, including the support details, are removed from the list after 90 days. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Apps: Contrast Checker

    Additional Wix AppsWix Apps: Contrast Checker < Back Additional Wix Apps Wix Apps: Contrast Checker The Wix Contrast Checker is an add-on that enables you to check the level of contrast between two colors. By ensuring the colors on your site are contrasted to a certain standard, you are improving your site accessibility. It follows the recommended guidelines from the Web Content Accessibility Guidelines (WCAG). These contrast ratio guidelines aim to ensure that there is sufficient differentiation between any two colors. For example, the color of the text versus the color of the background the text sits in. Important: The Wix Contrast Checker add-on is only available for Wix Studio. In this article, learn more about: Adding the Contrast Checker to your site Frequently asked questions (FAQs) Adding the Contrast Checker to your site To get started, add the Wix Contrast Checker to your site. Follow the steps below or go directly to the Wix App Market . Make sure you select a Wix Studio site. To add the Contrast Checker: Go to your site in the Studio Editor. Click the Wix Studio icon at the top left. Click Tools . Click Editor Add-ons . Click Get Add-ons . Hover over the Contrast Checker add-on and click Add . FAQs Click a question below to learn more about the Wix Contrast Checker. What is the difference between 'AA' and the 'AAA' standard? The A, AA, and AAA are standards set by the WCAG. The Wix Contrast Checker only measures both AA and AAA. Learn more about these guidelines and how they are determined . How do I check the contrast ratio between two colors? The contrast is calculated automatically when you pick two colors using the color selection button. This also shows if the contrast ratio calculation meets the required standard according to the Web Content Accessibility Guidelines (WCAG). What is the contrast ratio and how is it determined? The contrast ratio guidelines aim to ensure that there is sufficient differentiation between any two colors. For example, the color of the text versus the color of the background the text sits in. This makes it easier for people with low vision or color deficiencies to read and comprehend the content. A higher contrast ratio indicates a greater difference between the bright and dark areas, resulting in a more visually distinct and vibrant image. Displays with high contrast ratios typically offer deeper blacks, brighter whites, and better overall image quality. According to the Web Content Accessibility Guidelines (WCAG), contrast ratio refers to the difference in luminance or brightness between an element (such as text) and its background. WCAG provides specific guidelines to ensure that text is easily readable for individuals with visual impairments or other vision-related disabilities. What are the recommended guidelines? The Web Content Accessibility Guidelines 2.0 (WCAG 2.0) is a widely used version of the guidelines, which recommends a minimum contrast ratio of 4.5:1 for normal-sized text (at least 18 pixels or 14 pixels bold) and 3:1 for large text (at least 24 pixels or 18 pixels bold). This means that the brightness of the text should be at least 4.5 times (or 3 times for large text) greater than the brightness of the background. What happens when my element does not meet the guidelines? Insufficient contrast can make text difficult to see, especially for those with visual impairments or when viewing content under challenging lighting conditions. We recommend adjusting the contrast to ensure it meets the recommended guidelines. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Payments: Covering a Negative Balance

    Working with Wix PaymentsWix Payments: Covering a Negative Balance < Back Working with Wix Payments Wix Payments: Covering a Negative Balance If you have a negative balance in your Wix Payments account, you need to add funds to return your account to a positive balance. If you have grouped payment methods in your Wix Payments account, and only one payment method is in negative balance, you still need to add funds to return your account to a positive balance. Funds from one group cannot be used to cover a negative balance from another group . Negative balance can occur for the following reasons: You refunded a payment after it was already paid out to your bank account. Your customer filed a chargeback against a payment and the funds were reversed. If you have enough funds in your Wix Payments account from payments processing and/or reserve funds, this will be used to cover the negative balance. If there is still a shortfall, you will see a negative balance notification. By adding funds, you return to a positive balance. You can cover a negative balance by adding funds to your account using a credit/debit card. To add funds, follow the steps below. Adding Funds to Your Account: Go to Payouts in your site's dashboard. Click Add Funds in the Negative Balance notification. Note : If you have more than one negative balance, select the shortfall you'd like to cover. Enter your details to pay by credit/debit card. Click Add Funds . (Optional) If you still have a remaining debt from another payment method group:Click Add Remaining Funds to cover that negative balance now. Click Later to cover that negative balance later. Important: It may take up to 7 business days to process your payment and update your Wix Payments dashboard accordingly. Currently, it's not possible to top-up a negative balance for PayPal payments. To return to a positive balance for PayPal, you need to receive additional PayPal payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Google Workspace: Business Email Sending Limits

    Getting Started with Google Workspace Business Emails from WixGoogle Workspace: Business Email Sending Limits < Back Getting Started with Google Workspace Business Emails from Wix Google Workspace: Business Email Sending Limits Google Workspace limits the amount of mail a user can send to keep the systems healthy and your accounts safe. The limits restrict the number of messages sent per day and the number of recipients per message. After reaching one of these limits, a user cannot send new messages but can still access his or her account to receive incoming email. Click here to learn more about Google Workspace email sending limitations. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Video: Displaying a Single Video in Your Wix Video Player

    Changing your Wix Video settingsWix Video: Displaying a Single Video in Your Wix Video Player < Back Changing your Wix Video settings Wix Video: Displaying a Single Video in Your Wix Video Player Wix Video displays your videos in a channel by default. Display a single video format to showcase standalone content. To play one video: Go to your editor . Click the Wix Video player. Click Settings . On the Videos tab, select Single video . Search for the video you want in the search bar or select a video from the list by clicking on it. Important information about playing one video: The single video format is not yet available with action cards . Similarly, videos that are not in a channel cannot yet be displayed in an email campaign. If you're looking to display a single video without the features of Wix Video, try adding the single video editor element . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Restaurants: Changing the Availability of a Dish in the Wix App

    Taking online ordersWix Restaurants: Changing the Availability of a Dish in the Wix App < Back Taking online orders Wix Restaurants: Changing the Availability of a Dish in the Wix App Important: This article is about the original Restaurants Orders app. We've released a new online ordering app. Learn how to add and set up the new Wix Restaurants Orders (New) app . Quickly update a dish's availability with the Wix app. Mark a highly in-demand item as sold out by adding a "Sold Out" label on the menu. You can also hide a dish if it's out of season or a limited time special. To change the availability of a dish in the Wix app: Go to your site in the Wix App. Tap Manage at the bottom right. Tap Menus in the Business apps. Select the relevant menu. Select the section that contains the dish you want to update. Tap the relevant dish. Manage the dish availability under Dish Settings: Tap the In Stock toggle:Enabled : The dish appears normally on your live site and customers can order it. Disabled : The dish is out of stock. A Sold Out label appears next to the dish when customers attempt to order it. Tap the Visible to customers toggle:Enabled : The dish is visible in the menu on your live site and customers can view the dish and order it (as long as it's marked 'In Stock'). Disabled : The dish does not appear on your site's menu and customers cannot see it. Note : A Hidden icon appears next to any dish you have hidden from the menu. Only you can see this icon. Tip: You can also quickly change a dish's availability by swiping left on a dish in its relevant section and tapping either Hide or Sold Out . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • What new design tools does Wix Studio offer?

    Getting Started with WixWhat new design tools does Wix Studio offer? < Back Getting Started with Wix What new design tools does Wix Studio offer? Whether you’re more comfortable with the classic Wix Editor or Editor X, Wix Studio’s design tools let you create exceptional websites the way you want them to be. You can work with pixel-level control or take advantage of AI responsiveness and out-of-the-box design tools to achieve your client’s exact vision in less time. Build efficiently on an advanced and intuitive visual canvas, powered by smooth drag and drop Create complex layouts more intuitively with a revamped stacking and grid experience Add responsive behavior to any page in just a few clicks with revolutionary built-in tools Use custom CSS to create any unique web experience you can imagine Build custom apps and widgets on Blocks and add custom React components to any project Get access to extensive design libraries with new motion effects, such as no-code scrolling behaviors and ready-made interactions Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • The New Automation Builder: Creating an Automation

    New Automation BuilderThe New Automation Builder: Creating an Automation < Back New Automation Builder The New Automation Builder: Creating an Automation This article refers to the new automation builder that is currently being released. If you're not seeing this version, then see our article about the previous version of the automation builder . Create an automation to grow or manage your business. Choose to create one from scratch or start with a suggested automation. All automations consist of a trigger and at least one action. An automation's trigger is the event that causes the sequence of steps to be performed. The action is the response to the trigger. An action can take place immediately after the trigger, after a predefined number of hours or days, or if certain criteria are met. Example: Joan has a monthly newsletter. She creates a newsletter subscription form to grow her mailing list. She wants to thank each subscriber as they sign up, but manually sending these emails would be impossible. Instead, she sets up an automation that automatically sends a 'thank you' message every time a new person subscribes. Step 1 | Create a new automation Any automations you create appear under Automations in your site's dashboard. Make sure to choose a name that's memorable and can be understood by all of your site collaborators. You can create up to 1000 automations per site. To create a new automation: Go to Automations in your site's dashboard. Click + New Automation at the top right. Choose how you want to start creating your automation:From Scratch: Click Start from Scratch to begin from a blank automation template. Suggested automation: Use the categories or search bar to find the suggested automation you want to edit. Then click Set Up next to the automation. Click the title to give your automation a name. Step 2 | Choose a trigger To get started, select the trigger you wish to initiate the automation. This may be something that a visitor does on your site (for example, purchasing a product), or something you or your collaborators do (e.g. creating an invoice). Note: The triggers you'll see listed differ depending on which apps are installed on your site (e.g. Wix Forms, Wix Stores). To choose a trigger: Choose a trigger in the trigger selection panel from the available options under the relevant app. Set up the trigger. Note: Based on the trigger you choose, you will see different settings to finish configuring the trigger. (Optional) Enable the Trigger once per person toggle to limit trigger frequency:Select the person from the trigger data: Decide how often the automation can be triggered for the same person (e.g. Contact ID, Post Author Contact ID, Visitor ID etc.). Tip: Useful for triggers that might occur repeatedly. Trigger once per person every: Select this checkbox if you want to set a specific amount of time that should pass before the automation can be triggered again for the same person. Step 3 | Choose what you want to add to your automation: After selecting a trigger, continue setting up your automation using any of the available steps: Action, Delay, Condition. These steps can be added anywhere in your automation sequence depending on the logic you are trying to implement. Add a delay Add a time buffer between steps. For example, if your trigger is 'Customer abandons a cart' and your action is 'Send an email', you would want to delay the automation by sending this after a certain amount of time has passed. To add a delay: Click + to add a step. Click Delay . Click the up and down arrows (or enter a number in the text box) and click the drop-down to choose between days, hours, and minutes. Note: If you don't add a delay, the action is performed immediately. Add a condition Conditions let you create complex automation flows by defining criteria for continuing the flow. In the ‘THEN’ path, the automation flow continues only if the condition is met. You can set an ELSE path to define what happens if it isn’t. See an example of a condition To add a condition: Click + to add a step Click Condition . Click the Select a property drop-down and choose the dynamic field that the automation collects when it runs (e.g. Party Size). Click the Select logic drop-down and choose an operator that will compare the received data with the value (e.g. 'is greater than'). Click the Enter value drop-down or text box that appears to set the right value (e.g. 3). (Optional) Click + Add Criterion to add any additional criteria. Note: If you add more than one criterion, you can choose ‘and’/’or’ relations between criteria of the same condition. Choose an action Actions are what the automation performs. For example, if your trigger is 'Form submitted', you might want to send that visitor an automatic thank you email. In the actions selection panel, you can find the action offering relevant to the selected trigger, which can be customized to suit your needs. To choose an action: Click + to add a step. Click Action . Choose an action from the panel. Note: The actions available will differ based on your trigger choice. Set up the action using the available settings. Click the relevant action below to learn how: Send an email Click Edit in the Sender details section to edit your sender details:From name : This is the name that appears in the recipient's inbox. Reply-to email : This is the address that replies are sent to. Click the Create an email section and choose what you want to do:Click Edit to update the default template generated by this automation. Click Switch template to use an email template from a different automation or email marketing campaign. Click More Actions to preview and test the email or reset to default template. 3. Under Set email type section, select a type for your email to determine how or when your recipients can mute or unsubscribe from your emails: Promotional: Non-essential business information or marketing content. Business transactional: Essential information to your customers, directly related to their activity on your site. Business critical: Only meant for critical cases. 4. Under Set recipients section, select who will receive this automated email when it's triggered: Include trigger contact: Recipient who triggered this automation. Include additional recipients: Additional recipients who didn't trigger this automation Tips: If you want to send emails to yourself and your team, deselect the Include trigger contact checkbox and select all contacts or roles who you want to receive the email. Make sure to create email automations that don't overlap with other emails. Many apps already send emails to your contacts for specific events (e.g. making purchases in Wix Stores). Send a chat message Enter the chat message you'd like to send in the Message field. Click the Send this message only when I'm online to chat toggle to specify when these messages are sent:Enabled: This chat message will only be sent when your chat status is online. Disabled: This chat message will be sent whether your chat status is online or offline. Note: You must have installed Wix Chat to set up this action. Send a push notification Send a push notification that appears on a customer's device screen ("pushed" by their mobile app). Enter the notification's title and message, and choose whether it takes customers to your app's home screen or a specific product or service. Note: This action is only available with a Mobile App Premium plan and when your app is live in stores. Send an SMS If you are subscribed to a Wix Business Phone Number plan, you can send SMS messages to contacts who have provided cell phone numbers. Learn more about sending automated SMS messages . Create a task Add a task for yourself or your team members and set a due date for it. Enter your task in the Add a task for you or your team field. Click the Assign to you or your team drop-down to choose to have the task sent to you or a member of your team, or left unassigned. Click the Set a due date toggle to choose whether to set a due date:Enabled: Select a value in the Number of days to complete task field. Disabled: Your task will not have a due date. Learn more about tasks and reminders. Assign a badge Badges allow you to label your contacts so they can be easily differentiated (for example, a badge could mark a certain milestone being met). Learn more about badges . Click x beside the badge(s) you don't want to assign, until you can only see the badge(s) you do want this automation to assign. Note: Click + Add Badge to create your first badge if you don't see any listed. Add a coupon Select whether to send a unique coupon each time in the Set Coupon section. Click the Select or create a coupon template drop-down to choose the coupon you want to use or create a new one. Adding a coupon does not automatically send that coupon. You need to attach the coupon to a relevant action and add it as a dynamic value to send. For example, you can use the coupon code in ‘Send an Email’, ‘Send an SMS’ and more. Move card in a workflow A workflow is a list that displays all of the steps of a project in columns so you can easily keep track of every phase. Create or move a card in a workflow automatically with Automations. Learn more about workflows . Click the In This Workflow drop-down to select the workflow you'd like to move a card in. Click the To This Step drop-down to select the step you'd like to move the card to. Give loyalty points Reward your visitors for their loyalty by assigning loyalty points. Learn more about the Wix Loyalty Program . Enter a description of this way of earning points in the Tell customers how they can earn points field. Note: This description should reflect the trigger you've chosen for this automation (for example, if your trigger is a visitor submitting a form, this will be the way they earn points). Enter the number of points awarded in the Customer earns field. Note: You can also add ways to earn loyalty points within the Loyalty Program area of your site's dashboard. Add a label Adding labels to your contacts helps you to filter your contact list and categorize your mailing lists. Learn more about labels . Click + Add Label to select the label(s) you'd like to add. Send via webhook Send data to a third-party app or your own server using a webhook. Connect to Zapier Connect your automations to more than 1,000 apps like Google Docs, Trello, Slack and more. To use this feature, you'll need to enable Velo and sign up to Zapier . Learn more about connecting your automations with a third-party app using Zapier . Update Google Sheets Send site data, such as form submissions or store orders, directly to a Google spreadsheet. Invite to a group Send an email to contacts to invite them to join your group. Select an existing group you want to invite contacts to, or create a new group . Step 4 | Activate the automation Click Activate to save and activate the automation. It now appears on your Automations page where you can monitor, edit, deactivate, or delete according to your needs. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Using the Accept Payments Tab

    Payment BasicsUsing the Accept Payments Tab < Back Payment Basics Using the Accept Payments Tab Use the Accept Payments tab in your site's dashboard to add new payment methods and providers , or to manage your existing ones. Using the Accept Payments tab Go to Accept Payments in your site's dashboard. (Optional) Change your business location by selecting your country at the top right. (Optional) Scroll down and click See More Payment Options to see additional payment options available in your country. (If available) To see any further available providers, scroll down and click See Options . (Optional) Click Connect next to a payment option to learn more about connecting that option, or click Manage next to an already connected option to view possible actions. FAQs Click a question below to learn more. How do I see the payment methods available in my region? When you choose your business location, you will see a list of all the available payment methods in your region. How can I view which payment methods I have active on checkout? You can view which payment methods are active on checkout and enable or disable your payment methods as required. How do I set up payments in Wix Hotels? Learn how to set up and manage payments in Wix Hotels . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Restaurants: Exporting Online Orders

    Taking online ordersWix Restaurants: Exporting Online Orders < Back Taking online orders Wix Restaurants: Exporting Online Orders Important: This article is about the original Restaurants Orders app . We've released a new online ordering app. Learn how to add and set up the new Wix Restaurants Orders (New) app . Get information about previous orders by exporting your orders to a CSV file. You can open the exported file in Excel (PC) or Numbers (Mac) or any other spreadsheet software. To export your restaurant orders: Go to Orders in your site's dashboard. Click More at the top right and select Export. Select a time option from the Received drop-down list. (Optional) Click Show export options and select the checkboxes next to the details you want to include in the export:Customer details: Name, phone, email, and delivery address. Financial information: Subtotal, discounts, tax, tip, payment details. Ordered dishes: Dish titles and counts. Click Export . Click Download CSV . Save the file to your computer:Chrome: The .csv file downloads and appears on the bottom of your screen. Firefox: Select Open with to open or Save File to save. Internet Explorer: Click Save at the bottom of your screen. Safari: Click cmd + s on your keyboard to save the file (with a .csv extension, and Page Source format). Note: The exported file includes the dish name, quantity, and dish options (e.g. pizza toppings). Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

  • Wix Stores: Understanding Customer Checkout with PayPal

    Setting up payment and checkoutWix Stores: Understanding Customer Checkout with PayPal < Back Setting up payment and checkout Wix Stores: Understanding Customer Checkout with PayPal After connecting PayPal as a payment provider , customers who select PayPal can pay from their PayPal funds or credit / debit card. The PayPal button can change to offer different PayPal options depending on your customer's location, spending history, and more. This article explains how PayPal button versions work and shows you where the PayPal options appear in your online store. PayPal button versions PayPal has 3 versions of their PayPal button. Pay Later: Multiple, interest-free payments PayPal Checkout: Regular payment PayPal Monthly: Payment with special financing Important: You receive payment right after purchase no matter which option your customer picks. PayPal decides which button or buttons (up to 2) they display to each customer, based on the customer's location. When more than one button is offered, customers click the "More Payment Options" link to view the additional button. After clicking any of the PayPal buttons offered, your customer is directed to log in to PayPal. There, they see all the options available to them. Important: Terms and conditions vary by location. Pay Later and PayPal Monthly are only available to customers in certain countries and the payment conditions vary from country to country. Only eligible customers see the Pay Later or PayPal Monthly buttons. PayPal buttons in the Product Page You can display a PayPal button in the Product Page, along with the Add to Cart button. This is instead of the Buy Now button. Customers see the best payment method for them based on their location, payment history, and more. To display a PayPal button in the Product Page: Click the Product Page in the editor. Click Settings . Click the Settings tab. Under Buy Now , enable the Show button toggle. Enable the Change automatically by payment method toggle. PayPal buttons in the Cart Page When PayPal is the only enabled payment method, customers see one button on the Cart Page. If you selected other payment methods along with PayPal (e.g. manual payment, Square, Stripe), customers see 2 checkout buttons. After clicking the PayPal button, customers can choose whether they want to pay by credit card or from their PayPal funds. Notes: When customers checkout with PayPal, they see the policy checkboxes you created only after they approve the sale on the PayPal site. To collect phone numbers from customers who pay with PayPal, go to the PayPal dashboard and update the settings to add a contact telephone field. Learn how PayPal buttons in the Checkout Page A PayPal checkout button is also displayed at the top of the Checkout page. This means customers won't be required to enter their details on your site as well as in PayPal. Customers who skip the Express Checkout with PayPal option, can still select PayPal when they get to the payment section of the Checkout Page. FAQs Click a question below to learn more. Can the color of the PayPal button be customized? No, the color of the PayPal button cannot be customized. How does authorization and capture affect the button display? It's not currently possible to authorize and capture payments made through PayPal. Therefore, if you enable authorization and capture, your PayPal buttons are removed from your site. Learn more about authorizing payments and capturing them later . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

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