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- Wix Contacts: About Your Contact Panel
Wix Contacts FAQWix Contacts: About Your Contact Panel < Back Wix Contacts FAQ Wix Contacts: About Your Contact Panel Wix Contacts provides a comprehensive way to manage and interact with your site visitors. By utilizing the Contact Panel, you can gain valuable insights into how users engage with your site, helping you to build stronger relationships and tailor your marketing efforts effectively. Easily access and manage your contacts When you click on a contact, their information appears in the panel on the right. Wix collects and stores important data on how contacts engage with your site, like subscribing to newsletters, making purchases, or visiting particular pages. By examining this data in your contact panel, you can identify and target users based on their actions. This informed strategy enables you to customize your marketing efforts and strengthen your connections with your audience. Learn more about managing your contact list. Customize your panel with pinned actions Save time when managing workflows, sending invoices or booking appointments by pinning actions to the top of your contact panel. You can set frequently-used actions for your contacts, allowing you to customize actions based on your specific needs. Learn more about using pinned actions in your contact panel. Organize your contacts with labels Group your contacts based on their relationship to your business by adding labels. This organization ensures that you can quickly find and manage different types of contacts efficiently. Each contact can have multiple labels such as leads, customers, and service providers. Use labels to filter your contacts, send email marketing campaigns to multiple contacts at once, and more. Learn more about creating and using contact labels. Strengthen your knowledge of your customer base with segments Analyze and segment your customer base to gain a greater understanding of who your customers are and how they're interacting with your site. Segments group your customers using conditions defined by you. For example, if you know you want to target customers who have spent a lot in the past but haven't visited your site in a while, you could create a segment that identifies people who have spent more than $500 but haven't visited in the last 3 months. Learn more about creating contact segments. Stay informed by setting tasks for your contacts Create tasks and set due dates directly in your contact panel, with easy access to your Tasks & Reminders dashboard. You can assign tasks to yourself or anyone on your team, and mark them as complete once they're done. Setting tasks for individual contacts helps you stay organized and prioritize your work. Learn more about managing your tasks & reminders. Grow your site's community by setting contacts as members Some contacts may want to sign up to your site to access specific services and content. You can set individual contacts as site members directly in the contact panel. Once you set a contact as a member, they automatically get an email asking them to create a password for their new account. Learn more about setting contacts as site members. Keep track of loyalty point usage View each of your contacts' loyalty points balance and their activity straight from their contact panel. This allows you to easily access their points history and gives you a better idea of how often they gain and redeem points. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More
- Third-Party App: Shippo by Shippo
Sell online appsThird-Party App: Shippo by Shippo < Back Sell online apps Third-Party App: Shippo by Shippo With the Shippo app by Shippo, you can manage and fulfill all of your orders in one place. Get global delivery options and real-time rate comparisons from USPS, UPS, DHL Express, and other leading carriers. Important: To use this app on your site, you need to add Wix Stores . Learn more about printing labels with Shippo . This app is only available in English. Features and benefits include: Pre-negotiated discounts for USPS, UPS, FedEx, DHL Express and more Print pre-filled labels for your orders. Details automatically sync from your store Detailed tracking updates for you and your customers Automated returns Generate free return labels - only pay when customers use them Check out the Shippo app by Shippo to get started. For questions or comments, contact Shippo directly: Website: https://goshippo.com/ Email: support@goshippo.com Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More
- Wix Bookings: Adding and Setting Up the Map Plugin on the Service Page
Managing your calendar & bookingsWix Bookings: Adding and Setting Up the Map Plugin on the Service Page < Back Managing your calendar & bookings Wix Bookings: Adding and Setting Up the Map Plugin on the Service Page Add the Map Plugin to your Service Page to make it even easier for your clients to find where your services take place. This is also useful if you offer services in different locations, as clients can choose the place that's most convenient for them. Step 1 | Add the Map Plugin to your Service Page You can add the Map Plugin to your Service page from your editor. To add the Map Plugin to your Service Page: Wix Editor Studio Editor Go to your editor . Go to your Service Page:Click Pages & Menu on the left side of the editor. Click Bookings Pages . Click the Service Page. Click the Service Page element on your page. Click the Plugins icon . Hover over Map Plugin and click + Add . Click the Map Plugin element in your editor. Click Manage Locations . Choose whether to show the Service location or your Business location . Note: You can add or update service locations in the service form . You can add business locations in Business Info in your site's dashboard. Step 2 | Customize your Map Plugin settings With the Map Plugin added to your Service Page, you can customize the views, zoom and controls available to your clients on the map. To customize the map plugin settings: Click the Map Plugin element in your editor. Click the Settings icon . Use the slider to set the default zoom on your map. Enable the Show map and satellite views toggle to allow your clients to switch map views. Enable the Show zoom control toggle to allow your clients to zoom in and out. This is useful if your business locations are far apart or in different countries. Enable the Show Street View control to allow clients to use street view on the map. Enable the Show Directions link toggle to show a link to Google's directions service. Enable the Allow dragging toggle to allow clients to move around the map by clicking and dragging with their mouse. Step 3 | Choose where to place the map on the Service Page By default, the map appears towards the bottom of the Service Page. You can place the map in a different section of the Service Page at any time. To choose the section in which the map appears on your Service Page: Click the Service Page element in your editor. Click Settings . Click Sections . Drag the Plugin section to your preferred location. Step 4 | Choose your map design and pin You can now choose a map design and pin that suits your site's design and branding. You also have several different pin shapes to choose from to further customize your Service Page map. To choose the map design and pin: Click the Map Plugin element in your editor. Click the Design icon . Select a map design. Click the Pin Design tab and choose what you want to do:Choose a preset pin: Select a shape for the pin. (When available) Click the Choose a color box and select a color. Upload your own pin: Click the Add icon to upload your image to use as the pin. Tips: Preview mode may not display the most current version of your Map Plugin. Publish your site to see how the updates look on your live site. Learn more about customizing your Service Page . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More
- Wix Hotels by HotelRunner: Connecting HomeAway to Your Site
Setting up your hotelWix Hotels by HotelRunner: Connecting HomeAway to Your Site < Back Setting up your hotel Wix Hotels by HotelRunner: Connecting HomeAway to Your Site HomeAway supports iCal integration for seamless calendar availability updates with Wix Hotels by HotelRunner. Follow the steps below to integrate your Wix Hotels by HotelRunner calendar with HomeAway and ensure smooth management of your reservations. Important information before you begin: iCal Integration: HomeAway uses a one-way iCal integration. This means that while your calendar availability will sync from Wix Hotels by HotelRunner to HomeAway, your rates and reservations will not. You will need to manually update any reservations received from HomeAway in your Wix Hotels by HotelRunner calendar. Manage Rates and Restrictions: You must manage your rates and booking restrictions directly from the HomeAway channel extranet. Calendar Sync: The iCal integration will only transmit your Wix Hotels by HotelRunner calendar to HomeAway. No data will be received from HomeAway. HomeAway allows you to sync five external calendars per property, including Google, Airbnb, Booking.com, and other platforms. Step 1 | Choose which rooms to send to HomeAway You can choose which of your rooms you want to display on HomeAway from the Channel Manager section of the Wix Hotels by HotelRunner dashboard. To choose which rooms to send from Wix Hotels by HotelRunner to HomeAway: Go to the Channel Manager in your Wix Hotels by HotelRunner dashboard. Click Connect next to HomeAway. Choose Send from the drop-down next to all relevant rooms you want to share with HomeAway iCal. Click Next . Click Copy next to all relevant rooms you want to send to HomeAway. Step 2 | Import your Wix Hotels by HotelRunner calendar to HomeAway Once you have marked all relevant rooms as send and copied their links, log in to the HomeAway extranet to import the room types. Note: For further assistance, visit the HomeAway help center . To import your Wix Hotels by HotelRunner calendars to HomeAway: In another tab in your browser, log in to the HomeAway extranet . If you manage multiple properties, choose the one you wish to edit. Click Calendars . Click Reservations . Click the Import/Export Calendar icon at the top right. Enter a Name for the calendar that you are importing. Choose a Color to represent the calendar. Enter the iCal URL of your external calendar. Select the Show this calendar to travelers checkbox. Click Import Calendar . Repeat steps 5-10 for all room Export URLs you copied in step 5 from the section above. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More
- Connecting Goibibo & MakeMyTrip to Wix Hotels by HotelRunner
Setting up your hotelConnecting Goibibo & MakeMyTrip to Wix Hotels by HotelRunner < Back Setting up your hotel Connecting Goibibo & MakeMyTrip to Wix Hotels by HotelRunner Integrating Goibibo & MakeMyTrip with Wix Hotels by HotelRunner helps streamline your booking management. Follow these steps to set up the integration and ensure your room rates and availability are always up-to-date. Step 1 | Important information before you connect Goibibo & MakeMyTrip Before you connect Goibibo & MakeMyTrip as a channel, make sure to set and update the rates and availability of all rooms on the Inventory Calendar . After connection, HotelRunner will transfer all of your inventory to Goibibo & MakeMyTrip. This overwrites the calendar you have on the channel and all updates must be done from Wix. Your extranet calendar will be blocked. Only the reservations you receive after the connection is complete will be transferred to your Wix Hotels by HotelRunner dashboard. If you have future reservations that you received before the connection, please add them manually in the dashboard for your availability to be correct. You can connect only one Hotel ID from each channel to each Wix Hotels by HotelRunner account. Group Hotels or different Hotel IDs cannot be connected to the same Wix Hotels by HotelRunner account. Before the integration, to open your slots on Goibibo & MakeMyTrip, please update your rooms with 2 weeks of rates and availability for the channel manager to fully register your rooms. If you have blocked certain dates on your calendar before the integration, once the integration is completed, we cannot overwrite your blocked dates. To manage your calendar, please unblock your calendar from the Goibibo & MakeMyTrip extranet. Step 2 | Approve Wix Hotels by HotelRunner for connection on Goibibo & MakeMyTrip To approve Wix Hotels by HotelRunner on the Goibibo & MakeMyTrip website, log in to your Goibibo & MakeMyTrip extranet, go to Property , and choose HotelRunner from the Select Channel Manager drop-down. Then copy and paste the access token to complete the integration in the Wix Hotels by HotelRunner dashboard. Note: For further assistance, visit the Goibibo & MakeMyTrip help center . To approve Wix Hotels by HotelRunner for connection with Goibibo & MakeMyTrip: Log in to the Goibibo & MakeMyTrip extranet with your username and password. Note: Please log in to Goibibo & MakeMyTrip using the main host login information. You should not have another Agoda account open in your browser during this process because it will automatically connect to that account. Go to Property . Choose HotelRunner from the Select Channel Manager drop-down. Click Add . Copy your access token. You need this access token while adding the channel in the Wix Hotels by HotelRunner channel manager. Step 3 | Connect to Goibibo & MakeMyTrip on Wix Hotels by HotelRunner Once you have selected HotelRunner on Goibibo and copied your access token, log in to your Wix Hotels by HotelRunner dashboard to complete the integration. To connect Goibibo & MakeMyTrip: Go to Channel Manager in the Wix Hotels by HotelRunner dashboard. Click Connect next to Goibibo & MakeMyTrip in Wix Hotels by HotelRunner. Enter Hotel ID . Enter the access token from Goibibo in the Username field. Click Save and Continue . Step 4 | Map your room types on Goibibo & MakeMyTrip To map room types, find your room IDs on the Goibibo & MakeMyTrip extranet, and then input these IDs in the Room type mapping section of the Wix Hotels by HotelRunner dashboard. Goibibo & MakeMyTrip automatically sends your rooms to Wix Hotels by HotelRunner with their custom names. For this reason, you can use room IDs to distinguish your rooms from each other. Room IDs appear in the bottom right of the Wix Hotels by HotelRunner. Make sure to match room availability and prices. You can then use the "Advanced Settings" feature to further adjust prices, then click "Complete mapping" once all room types and rates are set. Important: In the channels where you see the HR standard rate, it should always be set as “Main Rate” and “Don't Send”. To map your room types: Collect your room IDs on the Goibibo & MakeMyTrip extranet. In another tab on your browser, go to Channel Manager in the Wix Hotels by HotelRunner dashboard. Click View channel details next to Goibibo & MakeMyTrip. Click Fetch room types . Hover over each room type and click Expand . Match your Goibibo & MakeMyTrip room types with your room types on Wix Hotels by HotelRunner using the drop-downs. Note: Make sure to double-check you are matching the correct room types across both platforms, as there may be differences in room type names. Click Save at the bottom. Step 5 | Adjust your advanced settings With the advanced settings for the Goibibo & MakeMyTrip integration, you can ensure your room availability doesn't fall below a set number using the base availability. You can also adjust room rates by specifying a different price to send to Goibibo & MakeMyTrip. Additionally, you can choose to stop sales for certain rate types or mark rates as read-only to prevent updates. To adjust your advanced settings: Go to Channel Manager in the Wix Hotels by HotelRunner dashboard. Click View channel details next to Goibibo & MakeMyTrip. Hover over the relevant room type and click Expand . Click Advanced Settings at the top right. Select the relevant option from the Room type of your property drop-down. Choose the relevant option from the Allocation type drop-down:No changes: Keeps the current availability settings without making any adjustments. Choose this option when you’re confident that your existing inventory data is accurate and up-to-date. Number of available beds in available rooms: Sets the availability based on the number of beds in the rooms that are available. For example, if you manage a hostel where each room has multiple beds, and you want to track and sell each bed individually within the available rooms. Number of available beds: Sets the availability based on the total number of beds available. For example, a dormitory where beds can be booked individually, regardless of which specific room they are in. Number of available rooms: Sets the availability based on the total number of rooms available. Use this option for traditional hotels where you want to set availability based on entire rooms being booked, without focusing on the number of beds in each room. Enter the relevant number in the Base availability field. Note: Make sure it matches your availability in your Inventory Calendar . Select the relevant option under Commission included : Yes or No Enter the relevant Adjustment amount. Choose either a percentage adjustment or a monetary adjustment, and choose whether the adjustment is an increase + or a decrease - . Enter the Commission percentage. Enable the Main rate toggle to set this rate type as the main rate. Enable the Read-only toggle to update reservations and availability of the room. Note: Other updates such as rate, minimum stay, stop sell, etc., are not affected. Enable the Send price toggle to update only availability for the room type. The price for this rate type won’t be sent to Goibibo & MakeMyTrip. Repeat steps 9-14 for all room types. Click Save . Show me how to use advanced settings to increase my room rates on Goibibo & MakeMyTrip Step 5 | Activate the Goibibo & MakeMyTrip connection After completing your room mapping, click Activate . Once the Goibibo & MakeMyTrip connection is complete, all your inventory (rates, availability, and restrictions) on your Wix Hotels by HotelRunner calendar will be transferred to your Goibibo & MakeMyTrip account. You can review and update your room mapping from the Channel Manager in the dashboard at any time. Frequently Asked Questions (FAQs) Click a question below to learn more. What should I do before connecting Wix Hotels by HotelRunner with Goibibo & MakeMyTrip? Make sure all your room rates and availability are set on the Inventory Calendar in the Wix Hotels by HotelRunner dashboard. This setup will be transferred to Goibibo & MakeMyTrip, and any updates must be managed from Wix after the connection. Update your rooms with 2 weeks of rates and availability in Wix Hotels by HotelRunner. This allows the channel manager to fetch your rooms into the system. How are reservations handled after the connection? All future reservations will be fetched into your Wix Dashboard. Reservations with an expired check-in date will not be fetched into your Wix Dashboard. Can I connect multiple Hotel IDs or group hotels to one Wix Hotels by HotelRunner account? No, you can only connect one Hotel ID from each channel to a single Wix Hotels by HotelRunner account. Group hotels or different Hotel IDs require separate accounts. What happens to blocked dates on my Goibibo & MakeMyTrip calendar after integration? Blocked dates on your Goibibo & MakeMyTrip calendar will remain unchanged. To manage these dates, you’ll need to unblock them from the Goibibo & MakeMyTrip extranet. What options should I select during the HotelRunner integration on Goibibo & MakeMyTrip? You should select reservations, rates and availability, guest reviews, and reporting. Online check-in, content, and photo options are optional but recommended. How do I map room types between Wix Hotels by HotelRunner and Goibibo & MakeMyTrip? Use room IDs to match your rooms between the two platforms. Ensure that room types and prices align, such as mapping both “Junior Suite for 1 person” and “Junior Suite for 2 people.” What other uses are there for the advanced settings in the Goibibo & MakeMyTrip channel? Base Availability: This setting ensures you always have a minimum number of rooms available, even if bookings are made. For instance, if you set a base allotment of 5, the system will maintain at least 5 rooms in your inventory, regardless of how many bookings come in. This is particularly beneficial during high-demand periods like festivals or holidays, ensuring that you always have rooms available for direct bookings or last-minute guests. By maintaining this buffer, you can maximize revenue by selling these rooms at higher rates when demand peaks. Adjustment: The Adjustment setting allows you to fine-tune the pricing sent to Goibibo & MakeMyTrip, independent of your standard rates. For example, if you want to increase your prices on Goibibo & MakeMyTrip by 10% to account for platform fees or market demand, you can do this by entering the adjustment. This flexibility helps you optimize revenue across different booking channels by adjusting prices to match specific market conditions, such as higher pricing on Goibibo & MakeMyTrip during peak travel seasons while keeping other platforms at regular rates. Commission: For the Goibibo & MakeMyTrip integration with Wix Hotels by HotelRunner, the Commission field is not needed, and you should leave it blank. This is because Goibibo & MakeMyTrip's pricing structure already includes its service fees, so entering additional commission values here could lead to confusion or unintended price changes. By skipping this field, you ensure that your rates remain clear and consistent with Agoda's pricing model, avoiding potential overcharging or undercharging of guests. Stop Sale: When you activate the Stop Sale option, the selected rate type will be completely closed off from booking on Goibibo & MakeMyTrip for all dates. This is useful if you want to manage inventory during renovations, special events, or if you need to prevent bookings due to unexpected closures. For example, if you know that your property will undergo maintenance next month, you can use Stop Sale to block reservations during that period, ensuring that guests are not inconvenienced by the unavailability of your services. Read Only: Enabling the Read-Only option ensures that no updates are sent from your system to Goibibo & MakeMyTrip for a specific rate type, while still allowing reservations to be displayed in your dashboard. This is useful for hiding promotional rates or derived rates that are meant for special offers and shouldn’t be updated automatically. For example, if you have a promotional rate for long-term stays that you want to keep separate from regular pricing updates, Read-Only ensures that this rate remains static and visible only to specific audiences, without being affected by ongoing pricing adjustments. Main Rate: Designating a rate type as the "Main Rate" makes it the default rate that appears at the top of your calendar. This is beneficial if you have a primary rate that you offer year-round, such as a standard nightly rate. By setting it as the Main Rate, you ensure that it’s always clearly displayed and easy to manage. For example, if you frequently adjust rates for special events or seasons, having a Main Rate ensures that your baseline pricing is always visible and can be quickly referenced or changed without confusion. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More
- Wix Restaurants POS: Selling Restaurant Items at a Mobile Point of Sale
Mobile POS for Wix RestaurantsWix Restaurants POS: Selling Restaurant Items at a Mobile Point of Sale < Back Mobile POS for Wix Restaurants Wix Restaurants POS: Selling Restaurant Items at a Mobile Point of Sale Important: This article is about Wix Mobile POS for mobile phones. For info on Wix Retail POS for brick and mortar stores, click here . This article is relevant for the Wix Restaurants Orders (New) app. Turn your mobile device into a point of sale so customers can purchase your restaurant menu items. Tip: You can add any of the following to the cart during the same sale: A custom charge A Wix Stores product A Wix Bookings service Step 1 | Set up POS on the Wix app The first step in turning your phone into a point of sale us to download the Wix app . After the download, you can start accepting cash payments right away. To accept credit card payments, you need to do one or both of the following: Order and connect a card reader Set up tap to pay on your phone Step 2 | Add menu items to the cart Start by adding restaurant menu items to the cart. If relevant, select item modifiers. To add menu items to the cart: Go to your site in the Wix app . Tap Manage at the bottom. Scroll down to the Get Paid section and tap Point of Sale . If not already selected, tap the Menu Items tab. Select the first restaurant item. (If relevant) Select modifiers and enter special requests. Tap Add to Cart . (Optional) Add any of the following:Additional restaurant menu items Store products Booking services Physical gift cards Tap Go to Cart . Step 3 | (Optional) Add a customer You can assign an existing customer to the sale or add a new one. To add a customer: Tap + Add Customer at the top. Add a customer:Select an existing customer. Tap +Add New Contact to enter the new customer's details, then tap Save . Step 4 | (Optional) Add a custom charge A custom charge is a sum of money you collect that is not connected to any menu item, store product, or bookings service. For example, if you sell your customer a special item that isn't on the menu, you can charge for it by adding a custom amount. To add a custom charge: Tap Add Custom Charge . Enter the amount. (Optional) Enter a note to explain the reason for the charge. Tap Apply . Step 5 | (Optional) Add a discount or redeem a coupon You can offer customers price reductions in 2 ways. If you created coupons , you can allow customers to redeem a coupon at checkout. Alternatively, you can manually enter any discount percentage you choose. Note: You cannot add a discount and apply a coupon to the same sale. To add a discount or coupon: Select one price reduction option: Let a customer redeem a coupon: Tap Redeem a Coupon . Enter the code or tap Choose from the coupon list , select it, and tap Done . Tap Apply . Add a Discount: Select a discount option: Percentage discount: Tap % and enter the percentage (e.g. 10% discount). Tap Apply . Price discount: Tap $ and enter the amount you want to take off the total price. (e.g. $10 discount). Tap Apply . Step 6 | Process the payment Now you can proceed to checkout and select how you want to be paid. To process payment for the order: Tap Charge . Select a payment option: Cash Tap Cash . Select or enter the amount received from the customer. Give your customer the change. Tip: The amount appears on the screen. Choose what you want to do: Tap Send Receipt:Email receipt: Confirm the email and name and then tap Send Receipt . Text receipt: Confirm the phone number is correct and then tap Text Receipt. Print receipt: If you set up a printer , tap to print a receipt. Tap No Receipt . Card Accept credit/debit card payment using a card reader via Wix Payments. Tap Card . If prompted, tap to select the relevant Tip amount, or tap No Tip . Note: Learn how to enabled tipping . Let the customer swipe, insert, or tap their credit card. Choose what you want to do: Tap Send Receipt:Email receipt: Confirm the email and name and then tap Send Receipt . Text receipt: Confirm the phone number is correct and then tap Text Receipt. Print receipt: If you set up a printer , tap to print a receipt. Tap No Receipt . (US Only) Tap to Pay After setting up Tap to Pay , you can use your phone as a card reader. To accept payment using tap to pay: Select Card . If prompted, tap to select the relevant Tip amount, or tap No Tip . Note: Learn how to enable tipping . If prompted, select Tap to Pay . Let the customer tap their credit card on your mobile device. Choose what you want to do: Tap Send Receipt:Email receipt: Confirm the email and name and then tap Send Receipt . Text receipt: Confirm the phone number is correct and then tap Text Receipt. Print receipt: If you set up a printer , tap to print a receipt. Tap No Receipt . Manual card entry The option of manually entering card details is open to merchants using a payment provider that allows manual card entry payments . Important: Entering credit card details manually is the least secure way of accepting card payments. We recommend accepting manual payment only from buyers you trust. Note that in case of fraud, it is the merchant who is liable. Learn more Tap Manual card entry . If prompted, tap to select the relevant Tip amount, or tap No Tip . Note: Learn how to enabled tipping . Enter all the credit card details and tap Next . Choose what you want to do: Tap Send Receipt:Email receipt: Confirm the email and name and then tap Send Receipt . Text receipt: Confirm the phone number is correct and then tap Text Receipt. Print receipt: If you set up a printer , tap to print a receipt. Tap No Receipt . Note: Wix Payments processing fees for manual card entry are the same as for other card payments. Gift card If you sell virtual Gift Cards on your site or physical gift cards at your POS, you can allow customers to redeem the cards when making purchases. Tip: If the price of the sale is worth more than the value of the card, customers can pay for the remaining cost using any other payment method. To accept gift card payment: Tap Gift card . Enter your customer's gift card code or scan their physical gift card and tap Apply . Note: Only merchants using Retail POS can redeem physical gift cards. Tap Complete Sale . (Optional) Do one or more of the following: Send a receipt: Tap Send Receipt. Select how you send the receipt:Tap Print Receipt: This option is available if you connected a printer. Tap Email Receipt , enter the email address if prompted, and tap Send . Tap Text Receipt , enter the phone number, including country code, and tap Text Receipt . (US & Canada only) Do not send a receipt: Tap No Receipt . Split payment Tap Split Payment . Collect the first payment:Enter the first payment amount or tap Split into equal payments and select the number of payments. Tap Continue . Tap Cash , Card , or Manual card entry and follow the relevant steps above to complete the first payment. Select an option: Collect an additional payment(s): Tap Continue . Process 1 or more additional payments. Mark the order as Partially Paid: Tap Mark as Partially Paid. Save order and charge later With this option, you can create an unpaid order which is added to the Orders tab. When you're ready, you can accept payment on mobile, from the Wix dashboard, or at a Retail point of sale. To save your order, simply tap Save order and charge later . Important: A notification is sent to the dashboard about the incoming order. FAQs Click a question below to learn more about mobile POS. Can I collect tax at my point of sale? Yes. Learn more about tax collection at a point of sale . How can I collect tips? In POS settings, you can enable tipping. When you do, you'll see the option to add a tip as part of the checkout process. Learn how to collect tips at a mobile POS . Can I customize receipts? Yes, you can add your company logo, display your return policy, and more. Learn how to customize Mobile POS receipts . How can I remove an item or all items from the cart? You can tap an item to remove it or change the quantity. To remove all the items in the cart tap the More Actions icon at the top right and then Clear Cart . How can I send (or resend) my client a receipt at a later date? You can send (or resend) a receipt later from the Orders tab. Tap Manage at the bottom. Select Orders . Select the relevant order. Tap the More Actions icon at the top right. Selecting Email receipt . Troubleshooting If new products you added on desktop are not appearing right away on mobile or if some of the product information isn't loading properly, try the steps below. Step 1 | Refresh the screen To refresh the product list, pull down on the screen. The Refresh icon indicates that the screen is refreshing. Step 2 | Reload the screen Tap the More Actions icon at the top right. Tap POS Help & Troubleshooting . Tap Reload Catalog . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More
- Wix Automations: Troubleshooting Wix Automations
Previous Automation BuilderWix Automations: Troubleshooting Wix Automations < Back Previous Automation Builder Wix Automations: Troubleshooting Wix Automations This article refers to the previous automation builder. If you're not seeing this version, read our article about the new version of the automation builder . If you're having trouble with Wix Automations, it could be an issue with the way your automations are set up. It could also be a local issue such as your internet connection. Follow the relevant troubleshooting steps below to find a resolution. Automation is not triggering Step 1 | Check the automation summary View the statistics of an automation to see how many times it has been triggered, as well as the most recent activity. Go to Automations in your site's dashboard. Click the relevant automation and view statistics information in the panel on the right. Step 2 | Check that the right trigger app and filter (session, event, form, etc.) was set Each automation is linked to a specific app (for example, Wix Stores or Wix Bookings). You choose the app when you set your trigger. Go to Automations in your site's dashboard. Hover over the relevant automation and click the More Actions icon . Click Edit . Check the selected trigger, making any updates necessary. Click Save . Step 3 | Check the timing When setting up your automation, you selected when it should respond to the trigger (for example, immediately or after one day). If you notice that the automation doesn't run when expected, go back and check the timing. Go to Automations in your site's dashboard. Hover over the relevant automation and click the More Actions icon . Click Edit . Click the Timing drop-down. Check the timing under Choose a time to send this action and update if necessary. Click Save . Step 4 | Check the frequency Check if the automation was set to run once per contact. If you've set your automation to Send once per contact , it only runs the first time your visitor (or you, if you're testing your automation) performs the action. Go to Automations in your site's dashboard. Hover over the relevant automation and click the More Actions icon . Click Edit . Click the Timing drop-down. In the Limit frequency to drop-down, check if Once per contact is selected. Update if necessary. Click Save . Automations don't run retroactively: An automation only runs for triggers that happen when the automation is active. Learn more about how to avoid missing trigger data and manually adding recipients to an email automation . Automation is triggering, but automated email isn't sent Step 1 | Check automation statistics Check automation statistics to see if the email was sent. You only see unique recipients in automations statistics. If an automation is triggered for the same contact on more than one occasion, it counts as only being sent once. Go to Automations in your site's dashboard. Scroll down to the Your automations section. Hover over the relevant email automation and click the More Actions icon . Click View email stats to view your email marketing statistics . Step 2 | Check the spam folder When you set up an automation to send an email to your contact, the email could end up in their spam folder. They (or you, if you're testing the automation) should go to their inbox and look for the email in that folder as well. Learn more about automations sent through Wix Email Marketing being marked as spam . If checking the spam folder doesn't solve the issue, please whitelist the following emails: no-reply@test.wixshoutout.com If you have not set a confirmed reply-to email : @automations.ascendbywix.com If you have set a confirmed reply-to email : Your email address . Step 3 | Check that the recipient's email address is active Check that the recipient's email address is active and that they've subscribed to your mailing list. If they have, you'll see a "SUBSCRIBED" label on their contact card . If your automation sends an email to an inactive contact , the email will not go through. Step 4 | Check that the recipient's email address is valid Check that the recipient’s email address is valid. If it's not, the recipient won't receive an email (even if the automation was set up correctly). Issues with Wix Forms Step 1 | Check that the form was successfully submitted You'll be able to see all submissions in your form's submissions table . Step 2 | Check that the right trigger app is selected Your trigger app should be Wix Forms, not Site Members or any other app. Step 3 | Check that the right form is selected as part of your trigger If you've set a specific form to trigger your automation (rather than any form), make sure you've selected the right form. Step 4 | Make sure there is an email/phone field in your form If your automation's trigger is Form submitted , the trigger is reliant on specific contact details to complete the action. If these contact details are missing, the action cannot be completed. Form requirements for automations: Action is Send an email : Form must include an email field. Action is Move card in a workflow : Form must include an email field or phone field. Action is Add a label : Form must include an email field or phone field. Step 5 | Check that the email field is the correct form field type Access the form in your Editor to manage its fields . Hover over your email field to make sure its title is Email Field . Step 6 | Check that the email field is synced with an email field in your Contact List The email field in your form needs to be synced to your Contact List. The field synced must be either Email or Email (Main) . If it’s anything else, it won't work as an email field. After your visitor submits such a form, a contact is not created and an automated email cannot be sent. Learn more about checking and editing form fields . Step 7 | Check if you hold multiple emails addresses for one contact Access your contact's contact card to see if you hold multiple email addresses for them. If a contact has multiple email addresses, usually automated emails are sent to an additional email rather than the contact's main/primary email. Contacts you hold only one email address for are not affected. If you're logged in and testing your form using multiple email addresses, your site will recognize that these are all from your login and will merge them under one contact. For this reason, the automation will not be delivering emails as you may expect. Notes: Changing your automation timing resets actions that are "pending" for that automation. For example, John has set up an automation that reminds customers about abandoned carts after 3 hours. Mary abandoned her cart at 12pm. If John edits this automation at 2.30pm, changing the action timing to 2 hours, Mary will not be reminded (the point at which Mary's cart was abandoned for 2 hours has already passed). You can test an automation by submitting a test form. Make sure you are logged out of your Wix account before submitting a form to test an automation. If you are logged in when submitting a form, your email address and the test email address will become merged under the same contact. When one contact has multiple email addresses, emails from automations are sent to the email address used when filling in the form. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More
- Wix Stores: Managing Your Orders from the Wix App
Using the Wix app for Wix StoresWix Stores: Managing Your Orders from the Wix App < Back Using the Wix app for Wix Stores Wix Stores: Managing Your Orders from the Wix App Process your store orders directly from your phone using the Wix app. You can add tracking numbers, mark an order as fulfilled or paid, contact your customers, and more. In this article, learn more about: Accessing your orders Marking an order as "Paid" or "Fulfilled" Adding tracking numbers Printing packing slips Additional options for your orders Updating multiple orders at once Accessing your orders View and manage all your store orders directly from your mobile using the Wix app. To access your orders: Go to your site in the Wix app . Tap Manage at the bottom. Tap Orders under Sales . (Optional) Use the search function to find a specific order using the customer's name or order number, or tap the Filter icon to view specific order types (e.g. unfulfilled orders). Need to contact a customer? Tap the Message or Call icons next to a customer's name on an order to contact them directly. Marking an order as "Paid" or "Fulfilled" Mark an order as "Paid" (for manual payments and eChecks) or "Fulfilled" (shipped and completed). To mark an order as "Paid" or "Fulfilled": Go to your site in the Wix app . Tap Manage at the bottom. Tap Orders under Sales . Tap the relevant order. Do any of the following:Collect payment: Select a payment method. Learn more Mark order as paid: Tap Collect Payment and select Mark as Paid . Mark order as Fulfilled: Tap Mark as Fulfilled at the bottom. Fulfilling dropshipping orders: To fulfill a dropshipping order, click Go to dropshipper button (the actual button displays the name of your dropshipper) and then pay the supplier. Learn more about fulfilling products from: Modalyst , Printful , Printify , Spocket . Adding tracking numbers If you have more than one item you need to ship, you can ship them together and add a single tracking number. Alternatively, you can ship items separately and add a different tracking number to each shipment. To add tracking number(s) to products you need to ship: Go to your site in the Wix app . Tap Manage at the bottom. Tap Orders under Sales . Tap the relevant order. Tap Add Tracking Number at the bottom of the Product to Ship section. If you have more than 1 product to ship, select how the tracking number is applied:To all items To some items Scan the barcode or manually type the tracking number and select the carrier. Follow steps 5-7 to add a different tracking number to one or more additional items. Tracking numbers on dropshipping items: Dropshipping items are fulfilled by the dropshippers and tracking numbers are added by them. You can manually add tracking numbers to dropshipping orders by tapping the More Actions icon next to the product and tapping Add Tracking Number . Printing packing slips Connect your mobile device to a printer and print packing slips directly from the Wix app. To print a packing slip: Go to your site in the Wix app . Tap Manage at the bottom. Tap Orders under Sales . Tap the relevant order. Tap the More Actions icon at the top right. Tap Print packing slip . Additional options From the Wix app, you can also cancel orders, issue refunds, send shipping confirmation, print orders and more. The available options vary according to the status of the order. For example, if an order has not yet been fulfilled, you can cancel it. However, if it was paid and fulfilled, you'll have the option of issuing a refund. To see additional options for your orders: Go to your site in the Wix app . Tap Manage at the bottom. Tap Orders under Sales . Tap the relevant order. Tap the More Actions icon at the top right. Tap an option. Updating multiple orders at once You can save time by selecting multiple orders and making changes to them at the same time. To update multiple orders: Go to your site in the Wix app . Tap Manage at the bottom. Tap Orders under Sales . Tap and briefly hold each order you want to select. Tap the More Actions icon at the top right. Select any of the available options. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More
- Wix Retail POS: Managing Shift Management for Team Members
Managing Retail POS staff and reportsWix Retail POS: Managing Shift Management for Team Members < Back Managing Retail POS staff and reports Wix Retail POS: Managing Shift Management for Team Members Important: This article is about Wix Retail POS tablet for brick & mortar businesses. For info on using POS on a mobile device , click here . Stay on top of staff management by having your team members track their hours working on the POS tablet. After enabling time tracking, team members can clock in and out whenever they start or stop working. You can then view the team members' timecards, make changes to them, or email or print the information. Enabling shift management in the Wix Point of Sale Important: If you purchased your Retail POS system after October 25, 2023 and before April 2024, you may need an upgrade to enable shift management. Learn more To start tracking working hours, you need to enable time tracking in the team settings. To enable time tracking: Open the POS tablet. Tap the Menu icon at the bottom left. Tap Settings . Tap Roles & Permission from the left menu. Tap the Time Tracking toggle to enable it. Clocking in and out Once time tracking is enabled, employees can clock in anytime they start working and clock out when they stop. To clock in and out: Open the POS tablet. Have the employee tap to select themselves from the staff list. Tap the lock screen. Tip: If the lock screen isn't visible, tap Lock Screen at the bottom right. Employee taps Clock in the top right and enters their passcode to start the clock. Repeat steps 1 -3 then tap Clock out to stop the clock. Making changes to timecards sessions If you need to manually make a change to your timecards, you can do so on your computer. There, you can edit an existing session, end a session that was left open, delete a session, or add a new one. To edit timecards: Go to Point of Sale in your site's dashboard. Scroll down and select the relevant team member. Choose what you want to do next: Edit an existing session Click Edit next to the session you want to edit. Edit the session details. Click Save . Ending an open session Click End Session at the top. Tip: A session that was left open for more than a day will be set to 24 hours. After closing the session, you can edit the time. Click End Session to confirm. Add a new session Click Add Session next to the session you want to edit. Enter the details of the new session. Note: A session can't be more than 24 hours. Click Save . Delete a session Click the More Actions icon next to the session you want to delete. Click Delete Session . Click Delete Session on the bottom left. Click Delete to confirm. View, email or print team member timecards You can view timecards reports in the Team Timecards section and email or print the card so you'll have them handy anytime. To email or print timecard reports: Open the POS tablet. Tap the Menu icon at the bottom left. Tap Reports . Select Timecard Report . Note: On this screen you can see the total number of hours each employees worked during the chosen period. (Optional) Tap Email or Print at the top right to email or print a time report for all employees for a set time period. Tap View Timecard next to the staff member whose timecard you want to view. (Optional) Tap Email or Print at the top right to email or print a time report the selected employee. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More
- Dayful by Wix: Embedding Your Widgets Online
Dayful by WixDayful by Wix: Embedding Your Widgets Online < Back Dayful by Wix Dayful by Wix: Embedding Your Widgets Online After creating your services on Dayful by Wix, generate a code to embed widgets on your existing website. You can feature a specific service to promote it, a calendar for clients to see your availability, the full list of your services and more. Need help with Dayful? Send a message to our Experts and they will get back to you as soon as possible. Step 1 | Generate the embed code for your service widgets If you already have a site, you can embed different widgets as required. These include your service list, a featured service, and your service calendar. You can also embed a Book button or a clients area button to provide your clients with instant access to your services. Start by copying the code to the relevant widget. To generate the code for your service widgets: Go to Website Widgets in your Dayful dashboard. Choose what type of widget you want to embed: Service List The Service List widget displays all of the visible services you offer. You can hide or show services that you display on your Service List at any time. Click Embed under Service List . Choose which services you want to display from the drop-down. Click Copy Code . Tip: Click Preview to see how the widget looks before you embed it in your site. Featured Service The Featured Service widget allows you to display one particular service you want to promote on a specific page. Click Embed under Featured Service . Choose which service you'd like to display from the drop-down. Click Copy Code . Service Calendar The Service Calendar widget allows you to display a calendar for one of your services. Your clients can then book the time and date that best suits them. Click Embed under Service Calendar . Choose which service you'd like to display from the drop-down. Click Copy Code . Book button The Book Button is a great way to get clients booking right away. Make sure you add enough information about the service so clients know what to expect from the service before clicking the Book Button. Click Embed under Book button . Select the service you want to connect to the Book button from the drop-down. (Optional) Enable the Custom design toggle to change the button's look:Choose the button text color. Choose the button background color. Select the button style from the drop-down (e.g. rounded corners). Enter the text you want to appear on the button. Click Try it Out to preview how the button will look. When ready, click Copy Code . Clients Area Button The Clients Area button is great for directing your existing members to their dedicated section of your website. The Clients Area button is useful when you run promotions, or share important, private information for members only. Click Embed under Clients Area Button . (Optional) Customize the Clients Area Button:Select the Button Style from the drop-down (e.g. rounded corners). Choose the button color. Enter the button text. Choose the button text color. Tip: Make sure the text color contrasts with the button color. When ready, click Copy Code . Tip: You can remove the style from the embed code of your widgets. Your button then adopts your website's style. Step 2 | Embed your Dayful by Wix widgets on your site Now that you have the code for the widget you want to embed, add it to your website. Different website creation platforms can have a different methods for embedding and customizing widgets. Important: If you embed your widgets into an external location, Wix cannot provide support, and Wix is no longer in control of the way your site appears or functions. Additionally, Google Analytics and search engines may not work properly with embedded widget. To embed your Dayful by Wix widgets on your existing site: Copy the code for the widget you want to embed on Dayful by Wix. Log in to your existing site. Embed the Dayful widget using the code you copied. Click below for more instructions if you're building a site on one of these platforms: Squarespace Learn how to embed code on a Squarespace site . Wordpress Go to the Widgets page under the Appearance menu in the WordPress dashboard. Choose the Custom HTML option. Click Add Widget . Enter the widget title. Paste your HTML code. Click Save . Shopify Go to Online Store . Select Themes . Select Edit code from the Actions dropdown. Select the theme.liquid from the left-side menu. Create a space under the tag. Paste your Dayful by Wix embed code. Unbounce Scroll to the relevant page and click the gear icon next to the page name. Click Edit Champion Variant . Hover over the menu options and click Custom HTML . Drag the button onto the page. To copy the embed code for your booking page, from your Home page select the gear icon on the right side of the page to expand the menu, then select Add to Website . Weebly Click Edit Site . Select the relevant page from the Build tab. Select the Basic toolbar . Click and drag Embed code to the relevant part of the page. Click the custom HTML box to edit and paste in your Dayful by Wix code. Publish the changes. Frequently Asked Questions (FAQs) How do I add services on Dayful? Follow the links below for detailed instructions on how to set up your different services: Appointments - clients choose any available time slot during your business hours. Classes - recurring sessions for multiple participants at specific times on specific days. Courses - a multi-session course or workshop that starts and ends on a particular day. How do I make my services visible? When you create your appointments, classes and courses in Dayful, you can choose whether they're visible on your Booking Page or not. Go to Services in your Dayful dashboard. Hover over the relevant service and click the More Actions icon . Click Show on site / Hide from site . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More
- Connecting Xendit as a Payment Provider
Third Party Payment ProvidersConnecting Xendit as a Payment Provider < Back Third Party Payment Providers Connecting Xendit as a Payment Provider Accept payments from your customers in Indonesia and The Philippines using Xendit. General Info Supported countries Indonesia, Philippines Supported currencies IDR, PHP Supported payment methods Credit and debit cards, bank transfers and eWallet payments Transaction fees Vary per location. From 2.9% Notes The currency used in your Wix account must match the currency in your Xendit account. If the currencies do not match, the transactions may be declined. Learn how to change your currency Managing your account For information on topics such as payout schedules, refunding a customer, chargeback disputes, and more, contact Xendit Connecting Xendit Go to Accept Payments on your site's dashboard. Tip: Check your business location at the top right. If incorrect, click the drop-down menu to change it. Click See More Payment Options . Click Connect next to Xendit. Depending on whether you need to create a new Xendit account or have an existing account, follow the instructions: Have an account Enter your Secret Key. Click Connect. Don't have an account Click Create Xendit account and register your account with Xendit. Retrieve your Secret Key: Sign in to Xendit. Go to Settings. Click on API keys in Developers card. Click Generate secret key. Click WRITE on money–in. Click NONE on money–out. Click Generate key (Important : store your secret key securely). This is used to connect your Xendit account at Wix. Return to this window (repeat steps 1-4) and follow the steps under Have an account to connect your account. FAQs Click a question below to learn more about accepting payments. How can I tell if a payment method is active? In order to accept online payments, you must connect a payment provider. Once connected, your checkout will be active for your chosen payment method(s). You need to have your account successfully verified to receive payouts. Is my currency supported? Be aware that payments will fail If you are using an unsupported currency. The currency used in your payment provider account must match the currency that you set in your Wix account . If you need to change the currency set in your provider account, please contact your payment provider. If your current payment provider does not support your desired currency, Wix hosts a wide range of alternative payment providers . Learn how to change your payment provider . What is a minimum payment amount? Some payment providers have a minimum payment threshold (e.g. $1.01). Payments below this amount will not be processed. Make sure that all of your products or services are priced over the minimum threshold. This includes discounted items or Pricing Plans . Please contact your payment provider to get the most up-to-date information about their minimum payment threshold. Can I offer recurring payments? To offer recurring payments, you must connect a payment provider that supports recurring payments . How do I get my payouts? Payouts are managed by your payment provider. If your provider is a third-party provider, contact them directly . If your provider is Wix Payments, learn about receiving payouts from Wix Payments . My customers' payments are being declined. What can I do? If your customers are experiencing payment failures, you may be able to fix the issue by troubleshooting issues for accepting payments . Why can’t I connect my desired payment provider? If you’re having trouble connecting your payment provider, you may be able to fix the issue by troubleshooting common connection issues . Do I need a Premium plan to accept payments? Yes. Your Wix site needs to have a Business & eCommerce Premium plan in order to accept payments. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More
- Wix Chat: Adding Wix Chat to Your Site
Wix Chat FAQWix Chat: Adding Wix Chat to Your Site < Back Wix Chat FAQ Wix Chat: Adding Wix Chat to Your Site Wix Chat allows you to communicate with site visitors in real-time so you can welcome them and answer questions immediately. You can correspond with visitors on-the-go from your mobile device or chat directly from your site dashboard. Note: Some sites come with Wix Chat pre-installed. Look at the bottom right of your site in your Editor to see if a chatbox appears. Adding Wix Chat to your site You can add the Wix Chat app to your site from the dashboard or directly from your editor. To add Wix Chat to your site: Wix Editor Studio Editor Dashboard Go to your editor . Click Add Apps on the left side of the editor. Search for the Wix Chat app in the search bar. Click Add to Site . Next steps: Reflect your business's personality by designing your site's chatbox . Make Wix Chat work best for you by customizing your chat settings . FAQs Click a question below to learn more about adding Wix Chat: Why isn't my chatbox visible on my desktop site? The chatbox only appears after the member logs in. It won't appear on member login pages. Why isn't my chatbox visible on my mobile site? The chatbox doesn't appear on a mobile device if you have activated the old Mobile Action Bar . To show the chatbox, you must switch to the new Quick Action Bar . Why am I not receiving notifications for new messages? Make sure you have enabled notifications for new messages. Click the Notifications tab in your Wix Chat settings and select Manage Inbox Notifications . If you’re using the Wix mobile app, ensure notifications are enabled in your phone’s settings. What should I do if Wix Chat is not loading correctly? Make sure that the Wix Chat app is properly installed and activated on your website. Check if there are any conflicting apps or elements on the mobile version that might be affecting the functionality of the Wix Chat button. Clear your browser’s cache and cookies, then reload your site. If the issue persists, try accessing your site from a different browser or device. How do I handle spam messages in Wix Chat? Clear spam messages from your Inbox: Hover over the relevant message and click the More Actions icon . Click Report as spam . Click Report & Delete . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More