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Managing Retail POS ordersWix Retail POS: Issuing Refunds < Back Managing Retail POS orders Wix Retail POS: Issuing Refunds Important: This article is about Wix Retail POS tablet for brick & mortar businesses. For info on using POS on a mobile device , see our help articles on mobile POS . Customers sometimes request a refund on past purchases. You can provide refunds for POS purchases right at your point of sale. Issuing refunds for products or services You can provide a refund for products or services that were purchased. When a customer buys more than one item, you can issue a refund for the entire order or for specific items in the order. Note: If your customer left a tip through the tablet during checkout, you can refund the sale only by refunding a specific amount (see next section). To issue a refund on specific products: Open the POS tablet. Tap Sales History on the bottom bar. Tap the store order you want to refund. Tap Actions at the top right. Tap Issue Refund . Tap the Plus icon next to the product(s) you want to refund. Tip: Tap more than once to refund more than one of the same item. Tap Next . Tap the Restock toggle (for items tracking inventory):Enabled: Inventory level for this item increases after making the refund. Disabled: Inventory level remains the same. (Optional) Select a reason for refund. Tap Refund . Note: This cannot be undone. (Interac payments only) Ask the customer to tap or insert the card. Select a receipt option to complete the refund. Issuing refunds of a specific amount Rather than offering a refund for one or more items in the order, you may want to refund a specific amount of money, such as 50% of your customer's order total. To refund a specific amount of money: Open the POS tablet. Tap Sales History on the bottom bar. Tap the order you want to refund. Tap Actions at the top right. Tap Issue Refund . Tap Enter Amount . Enter the amount you want to refund, including cents. (e.g. $50.00). Tap Next . (Optional) Select a reason for the refund. Tap Refund to complete the refund. Note: This cannot be undone. (Interac payments only) Ask the customer to tap or insert the card. Select a receipt option. After you issue the refund, the order displays the refund details. Refunding orders with split payments When an order is paid for with 2 or more payment methods (e.g. 2 cards), you cannot process a refund in the POS tablet. This includes orders paid for with any combination of cash, cards, and gift cards. You can, however, refund card payments from All Payments in your site's dashboard . When there is a split payment, each payment appears as a separate line in the All Payments tab. In the image below, the customer paid $75 by credit card and $52 cash - all for the same order. Note: Cash payments must be refunded in person Show me how to access All Payments in my site's dashboard Go to your site's dashboard . Click Catalog . Select Payments & Finance . Select All Payments . FAQs Click a question below to learn more about issuing refunds. Can I refund an order paid for with 2 payment methods? No. When a customer pays for an order with 2 payment methods (e.g. 2 credit cards), you cannot refund the order. Can I refund a POS sale in my Wix dashboard? Yes. To get started, go to the Store Orders tab in your Wix dashboard, select the relevant order, and click Issue Refund . Learn more about refunding customers Can I refund gift card purchases? You cannot refund the purchase of the gift card itself. In addition, when a customer pays for an order by redeeming a gift card, that purchase also cannot be refunded. Can I refund an online order at my point of sale? No. When a customer places an order online, you must process the refund in your Wix dashboard. Does the customer need to tap their card to get the refund? For most refunds, you do not need to ask your customer to tap or insert the card they used to pay for the sale. If the customer paid for a sale with an Interac card, however, you are prompted to ask your customer to tap or insert the card to complete the refund. What if my customers wants to exchange an item, instead of getting a refund? You can also accept exchanges for products purchased at your point of sale. Products purchased online cannot be exchanged on your POS tablet. How can I refund a sale that includes a tip? There are 2 ways to refund customers, you can refund products in a sale or refund an amount that you specify. For sales that include a tip, you need to refund an amount. If relevant, you can manually update your inventory amounts on desktop. Previous Next Need A Professional Website? Contact Us Today! 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Getting started with Wix MusicWix Music: Working with the Wix Music Media Manager < Back Getting started with Wix Music Wix Music: Working with the Wix Music Media Manager With Wix, you have a dedicated Music Media Manager. This media manager is completely separate to your site's main Media Manager . The Music Media Manager stores all your audio files, while the main Media Manager stores your general files, such as images, videos and documents. You can access the Music Media Manager from your Music Library. The Music Media Manager lets you add, edit and delete audio files. In this article, learn more about: Accessing the Wix Music Media Manager Freeing up storage space Frequently Asked Questions (FAQs) Accessing the Wix Music Media Manager You can access the Music Media Manager directly from your Music Library. To access the Wix Music Media Manager: Go to Music Library in your site's dashboard. Click the relevant album, single or playlist. Hover over Add Tracks . Click Select Tracks to open the Music Media Manager. Freeing up storage space The files in your Music Media Manager, count towards your total site storage. If you wish to free up space by deleting your music files, you need to permanently delete the files from your Music Media Manager. It's not enough to delete the file from your singles / albums, as this won't affect your storage. To permanently delete files: Go to Music Library in your site's dashboard. Click the relevant album, single or playlist. Hover over Add Tracks . Click Select Tracks to open the Music Media Manager. Click the More Options icon next to the relevant file. Click Move to Trash . Click Trash on the left-hand side. Click the More Options icon next to the relevant file. Click Permanently Delete . FAQs Click a question below to learn more about working with the Wix Music Media Manager: What happens when I delete a file? If you permanently delete a file from your Music Media Manager, the file is automatically removed from your live site and storage. How can I restore a file in my trash? If you have added a music file to the trash by mistake, don't worry, you can restore it in your Media Manager. Go to Music Library in your site's dashboard. Click the relevant album, single or playlist. Hover over the Add Tracks button. Click Select Tracks to open the Music Media Manager. Click Trash on the left-hand side. Click the More Actions icon next to the file you want to restore. Click Restore . Can I organize my audio files into folders? Yes, you can create folders for your files. This is a great way to add some structure to your Music Media Manager. Go to Music Library in your site's dashboard. Click the relevant album, single or playlist. Hover over Add Tracks . Click Select Tracks to open the Music Media Manager. Click Create New Folder . Give your folder a name. Drag and drop the relevant files to your folder. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing purchased plansPricing Plans: Viewing and Downloading Analytics Reports < Back Managing purchased plans Pricing Plans: Viewing and Downloading Analytics Reports Wix Analytics offers a variety of sales reports to help you monitor your pricing plan sales. Choose how you want to view or present the information and customize the reports to suit your needs. Note: You can fully customize the information you see in your reports. Learn more about customizing how you view data in your reports. To view or download a report: Go to All Reports in your site's dashboard. Scroll to the Subscription Reports section. Select the relevant report. Click the relevant tab at the top of the report to access different chart types. Depending on the report, you may see different views. Click Download in the top right. Click CSV . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Taking online orders (NEW)Wix Restaurants: About the Orders Tab < Back Taking online orders (NEW) Wix Restaurants: About the Orders Tab Important: The Orders tab is available only if you're using the Wix Online Ordering (New) app. When orders arrive, you'll manage them day-to-day in the Online Orders (New) tab in your site's dashboard. All your orders also appear in the Orders tab – use this tab to access open, fulfilled, and cancelled orders, find a customer's contact details, and more. How do I access the Orders tab? Go to your site's dashboard . Click Orders on the left side. In this article, learn how to: Update customer details Mark an order as "Paid" Request payment via invoice Create a manual order Add a note to an order Customize and save your view Update multiple orders at once Export orders Archiving and viewing archived orders Using Wix Stores or Wix Bookings as well? Orders for store products or booking services also appear on the Orders tab. Viewing and updating customer details After selecting an order, your customers' details appear on the right. You can update a customer's email address and access your customer's contact card. To update a customer's details: Go to Orders in your site's dashboard. Click the relevant order. Select an option: Edit the email address: Click the Edit icon at the top right. Select Email Address . Enter a new email address. View or edit other settings: Click the customer's name. View or edit any of the Contact settings . Tip: From this side panel, you can chat with your customer, add a note, view previous bookings, and much more. Manually marking an order as "Paid" If an order was placed using the Manual (Offline) payment method , you must manually mark it as 'paid' to update your records. Note: Orders marked as "Paid" , cannot be changed back to "Unpaid" . To update the payment status: Go to Orders in your site's dashboard. Click the relevant order. Click Collect Payment at the top right. Click Mark as Paid . Select an option:Mark the entire amount as paid: Click Mark [$10.00] as Paid . Accept partial payment: Select the Mark a custom amount as paid checkbox. Enter the amount. Click Mark [$5.00] as Paid . Requesting payment via invoice Request payment using an invoice you send by email or by sharing a link. Customers can click the invoice and pay online using any of your payment methods. Before you begin: Set up your invoice so that all your company details (e.g. business name, logo) are displayed correctly. To issue an invoice for an order: Go to Orders in your site's dashboard. Click the relevant unpaid order. Click the More Actions drop-down. Select Charge with Invoice . Click Create Invoice . Tip: This creates a saved draft of your invoice. Select how to send the invoice to your customer: Share using a link: Click Share Link at the top. Click Click Here to Create a Link . Click Copy Link . Click Done . Send the link to your customer. Print a copy of the invoice: Click Print at the top. Print a PDF or hard copy of the invoice. Send the invoice to your customer. Send by email: Click Send via Email at the top. (Optional) Edit the email's subject line or message. Click Send . Creating a manual order You can create a manual order to offer and charge for a custom order (e.g. a custom wedding cake). This is particularly useful if you take orders in person or over the phone. To create a manual order: Go to Orders in your site's dashboard. Click + Add New Order . (Optional) Add a Wix Stores product (Available if your site has Wix Stores) or a Wix Bookings service (Available if your site has Wix Bookings). Click Add Custom Item . Enter an item title. Enter the price. (Optional) Enter a description of the item. Note: This description is visible to customers. Click Add . Add a customer to the order: Select an existing customer: Click the customer field. Select a customer. (Optional) Click the Edit icon to view or edit the customer's details. Add a new customer: Click the customer field. Click + Add new customer . Enter the customer's details. Click Save . (Optional) Add a discount:Click Add Discount . Enter the discount amount. (Optional) Enter a discount reason (not visible to customers). Click Apply . Click Create Order at the top right. Tip: " Add Shipping" is only relevant for shipping store orders. What's next? The new order appears in the Orders tab of your site's dashboard. Make sure to contact your customer to arrange payment. Adding a note to an order Keep track of special requests and instructions by adding notes to orders. These notes are personal and can only be seen by you and your site collaborators . To add a note to an order: Go to Orders in your site's dashboard. Click the relevant order. Scroll down to Order Activity . Enter your note under Add a note . Click the checkmark icon to save. Customizing and saving your view Customize your order list so it only includes relevant information. Additionally, you can filter orders to view just the orders you want to focus on. Then, save your view to access it quickly the next time you need it. Tip: The "fulfillment" column is only relevant for store orders. To customize and save a view: Go to Orders in your site's dashboard. Choose how to customize the view:Choose which columns to show: Click the Settings icon and select or deselect the relevant checkboxes. Filter the orders: Click Filter and choose the relevant filters (e.g. Payment Status, Dates, etc.) Click Save This View Updating multiple orders at once Save time by performing changes on multiple orders at once. To update multiple orders: Go to Orders in your site's dashboard. Select the checkbox next to the orders you want to update. Click the action from the top bar:Fulfill: Only relevant for store orders. Marked as Paid: Marks the selected orders as "Paid". Create Invoice: An invoice is created for each order and appears in the Invoices tab. Export: Download a CSV file. Print : Send orders to your printer. Archive : Adds the selected orders to the archive Note: You can create an invoice for up to 100 orders at once. Exporting your orders Keep track of your business by exporting your orders to a CSV file. You can export the data you need and remove the data you're not interested in at the moment. To export your orders: Go to Orders in your site's dashboard. Select the orders you want to export:Specific orders: Select the checkbox next to the relevant order(s). All orders: Select the checkbox next to the Order column to mark them all. Click Export . Select how you want to display exported orders:Item purchased: Each item purchased is displayed in a separate row, even if they are part of the same order. Orders: Each order is displayed in one row, even if multiple items were purchased. Deselect the columns that you do not want to include (e.g. deselect billing and payment columns if they are not relevant at the moment). Save the file to your computer:Chrome: The CSV file downloads and appears on the bottom of your screen. Firefox: Select Open with to open or Save File to save. Internet Explorer: Click Save at the bottom of your screen. Safari: The file opens. Click cmd + s on your keyboard to save the file (with a .csv extension, and Page Source format). Note: The time of purchase recorded in the CSV file is always given in Coordinated Universal Time (UTC). For instance: January 01, 5.00PM (PST) = January 02, 1.00AM (UTC). Archiving orders and viewing archived orders If you want to remove an order from the Orders tab but still keep its records, add it to the archive. You can find it again later by viewing your archived orders. To archive an order: Go to Orders in your site's dashboard. Select the checkbox next to the order you want to archive. Click the Archive icon at the top right. View archived orders:Click Filter at the top right. Click to expand the Archive Status section at the bottom. Select the Archived checkbox. (Optional) Unarchive an order:Select the checkbox next to the archived order you want to unarchive. Click the Unarchive icon at the top right. Previous Next Need A Professional Website? Contact Us Today! 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Selling & renting your videosWix Video: Setting Up Free Video Viewing < Back Selling & renting your videos Wix Video: Setting Up Free Video Viewing Allow viewers to watch videos on your site for free. You can offer free viewing of all your videos or specific videos only. You can also limit free viewing to signed in members only. Note: Currently, YouTube, Vimeo, and Facebook videos you embed on your site are free for your visitors to view. To set up free viewing of your videos: Go to Video Library in your site's dashboard. Click the checkbox next to each video you want to allow free viewing. Note : Click Select All to select every video in the list. Click Set Pricing . Click Free . Click the Viewer options drop-down and choose who can watch the selected videos:Anyone can watch : Viewers are not required to sign up. Sign up only : Viewers are required to sign up. Click the Download options drop-down and select an option:Allow downloads : Viewers can download the video. No downloads : Viewers are not able to download the video. Click Save . Note: Videos you upload are set to free for viewing by default. You can only enable downloads for the videos that are owned by you. Viewers will not be able to download videos that you've uploaded from external websites like YouTube, Vimeo etc. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing store emailsWix Stores: Managing Emails Sent to Customers < Back Managing store emails Wix Stores: Managing Emails Sent to Customers Communicate clearly with your customers by sending order notification emails. You can send an email when a customer makes a purchase and then later when their package is shipped by a 3rd party or is ready for download or pickup. In this article, learn more about: Setting which emails are sent automatically Customizing email text Viewing sample confirmation emails Troubleshooting Setting which email are automatically sent to customers From your eCommerce settings, you can see the emails sent to your customers to inform them about their order. You can also control whether or not an email is automatically sent when an order is received or shipped. To set the email notification behavior: Go to Checkout settings in your site's dashboard. Click Edit Emails . (Optional) Click Preview to view any of the emails. Order Confirmation: Select the checkbox to send an email to customers when they place an order. Shipping confirmation: If your store is integrated with third parties that fulfill orders, like dropshippers, select the checkbox so customers get an email when the third party adds a tracking number for their order. Note: Emails may be sent by the third party to your customer, even when you disable the email from Wix. Tip: The Resent Download Links and Ready for Pickup emails aren't sent automatically, so auto-send cannot be disabled. Customizing email text You can customize the text of following emails to include your own messages, written in a way that suits your business: Order confirmation Shipping confirmation Resend download links Ready for pickup email To customize the text in an email: Go to Checkout settings in your site's dashboard. Click Edit Emails . Click Edit under the relevant email type. Adjust the email to your needs:Edit the text: Edit the email's title, subtitle and the text on the footer. Show your email address: Select the checkbox to display an email address your customers can contact. Then, enter your email address. Show your phone number: Select the checkbox to show a phone number your customers can call. Then, enter your phone number. When ready, click Save and Preview . Note: As you're editing the Shipping Confirmation and Order Confirmation emails, keep in mind they have variations. For example, these emails may vary depending on the type of order, shipping method, payment method, etc. Not happy with your changes? Go back and click Reset to default content at the bottom left to switch back to the default texts. Viewing examples of email notifications These types of emails vary slightly depending on whether your customer bought a physical product or digital product, whether the customer opted for shipping or store pick-up, and more. Click to view some sample emails below: Email sent after purchase of a physical product When customers purchase a physical (non-digital) product, the text varies depending on whether the product is going to be shipped or picked up. For products that will be shipped: For products that will be picked up: Email sent after purchase of a paid digital product If a customer paid when they ordered your digital product(s), the customer receives a confirmation email that contains the download link. Otherwise, the link is sent when the order is marked as "Paid". Email sent when you resend a digital link You can resend a digital link to a customer at any time by accessing the order, clicking the More Actions icon, and clicking Resend Download Link . The email that is sent in both these cases looks like the sample below. The email text can be edited. Email sent when a product is ready for pickup When a customer makes a purchase and chooses to pick it up from your store, they receive a pickup ready email that includes the pickup information and address you set up . Shipping Confirmation email sent after an order with a single item is fulfilled When you fulfill an order, you can choose to send an email to your customer. If you add a tracking number to your order, the number appears in the email, along with a tracking link. Shipping Confirmation emails sent when orders with multiple tracking numbers is fulfilled or partly fulfilled When a customer purchases more than one item, you may choose to ship those items separately. In this case, whenever you fulfill part of the order, you can send a confirmation email with the tracking number and link. Troubleshooting email issues If your customers are not receiving confirmation emails, try the steps below: Step 1 | Check that automated confirmation emails are enabled Go to Checkout settings in your site's dashboard. Click Edit Emails . Make sure the Send email automatically checkbox is selected. Step 2 | Make a test purchase to see if your store is sending confirmation emails You can check if your store is sending emails by placing an actual order. To avoid paying for the order, you can temporarily enable the Manual Payment method and then buy one of your products. Step 3 | Check for customer mailbox issues If you receive confirmation emails when you ordered from your store but customer do not, ask your customer to: Check if the email is in their Spam/Junk/Bulk folder. Contact their email host to check if the email has been blocked. Step 4 | Make sure shipping confirmation emails from 3rd parties is enabled This setting is relevant for stores that are integrated with third parties that fulfill orders (e.g. dropshippers). Go to Checkout settings in your site's dashboard. Click Edit Emails . Select the Send email automatically when a third party updates a tracking number checkbox: When a third party adds a tracking number to an order, an email is send from your site to the customer. (Email may also be sent by the third party.) Still not working? If the problem persists, contact us with the following information: The order date. The order ID. The email address you entered in the Location & Contact Info section in the Business Info tab of your site's dashboard. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Selling with Art StoreWix Art Store: Order A Print Product Availability < Back Selling with Art Store Wix Art Store: Order A Print Product Availability Important: Wix Art Store is currently not available to all users. As of October 2022 it is no longer possible to add the Wix Art Store to your site. Alternatively, you can add Wix Stores to your site and connect it to Printful to sell your art. The Wix Art Store works with a third-party service, Order a Print to provide you with even more options when selling your printed photos. Digital images are available for sale worldwide. If you are selling print images, please note that different print products are available in different regions. Customers visiting your store only see the products available to them. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Using the Studio Editor ToolsAbout CSS Editing < Back Using the Studio Editor Tools About CSS Editing Add your own CSS code to style elements and their individual parts. CSS expands your toolbox while building sites for clients, as you can apply design options and behavior changes that aren't available in the Editor. Tip: Check out our Wix Studio Academy webinar on enhancing your design with CSS . For more information about styling with CSS, see the MDN CSS reference docs . Get more control of your design Adding CSS to elements opens a whole new range of styling possibilities. It allows you to change the design of an element to your liking, which is especially useful for options that aren't yet available in the Editor. CSS also gives you the freedom to animate elements as you like. Create your own animations with the properties of your choice, and apply multiple animations to an element if needed. Another important use of CSS is maximizing responsiveness. For example, use media queries (based on viewport size or device capabilities) to ensure an element looks ideal on all screens. Note: Check our supported elements list to make sure you can customize an element with CSS. Change particular parts of elements In the Studio Editor, elements are divided into semantic classes so you can customize the individual part you need. For example, buttons have 3 CSS classes: .button: The entire button element. .button__label: The text on the button. .button__icon: The icon on the button. Once you pick a class from the list, it gets automatically added to the code so you can start working. Which classes are available? See the full list of elements and their classes. Create custom CSS classes You can also add your own CSS classes to the global.css page. This lets you apply styling and formatting to the elements that you designate with your custom class, rather than all instances of one specific element. Learn all about custom classes One global page for all CSS edits The Code panel in the editor includes a global CSS page for all your edits. The code on this page applies globally, to any element with the relevant class, on all site pages. The CSS code you add to this page overrides selections you make in other panels in the editor. For example, if you use CSS to change the background of all buttons, it overrides the background you set in the Inspector panel . How to get started Access the CSS section in the Code panel:Click the Code icon on the left side of the editor. (If this is your first time on this site) Click Start Coding . Click Page Code . Click global.css under CSS . Start styling an element:Select the relevant element on the canvas. Note: Make sure the CSS panel is still open. (In the CSS panel) Select the relevant class under CSS Classes :Our classes: Select a class under Global classes . Your own class: Type it under Custom classes . Add your CSS code. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Promoting stores salesWix Stores: Creating Automatic Discounts < Back Promoting stores sales Wix Stores: Creating Automatic Discounts u can create Buy any t-shirt, get another at 50% off: Spend $50 on any items, get a free bag: Buy 3 unicorn mugs, get the 4th one free Note: If customers buy 4 of the same item, and only 1 unit is eligible for a discount, it will look as though all 4 units are discounted, but the discount is calculated accurately. To create "Buy X Get Y" discounts: Go to Automatic Discounts in your site's dashboard. Click Create Discount . Select Buy X get Y and click Continue . Tip: The Discount type is preselected. Enter the discount name. Tip: Customers see this name during checkout Select which items customers need to buy to get the discount:All products: All products count towards the discount (e.g. Buy 2 shop items, get Y). Specific products: Select the product(s) that count towards the discount (e.g. Buy 2 Omega striped t-shirts, get Y). Specific categories: Select one or more categories whose products count towards the discount (Buy any 2 t-shirts, get Y). Select the discount requirements: Minimum quantity (e.g. buy 2 t-shirts to get the discount): Select Buy a minimum number of eligible items . Enter the number of items. Minimum amount (e.g. spend $50 on t-shirts to get the discount): Select Spend a minimum amount on eligible items . Enter the minimum amount. Select what items customers get from the Which items? drop-down:All products: The discount applies to all products (e.g. Buy X, get a reduced-price shop item). Specific products: Select the product(s) customers can get (e.g. Buy X, get an Omega hat for $5). Specific categories: Select one or more categories that the discount applies to (e.g. Buy X, get a hat for $5). Select an option from the What is the discount? drop-down. (Optional) Set the maximum number of times a customer can use this discount per order:Select the Limit the number of uses per order checkbox. Enter the number. Select the date and time when the discount starts. (Optional) Select the dates when the discount ends: Note: By default, the discount starts immediately and doesn't have an end.Select the Set an end date and time checkbox. Select the date and time when the discount ends. Select where customers see the sale name and details: Note: The sale name always appears in the product page and galleries, but the details may not appear. Learn more Click Save . Manually turning discounts on and off When you create automatic discounts, you set a start time and optionally set an end time. You can override these times by manually turning a discount on or off at any time. Just go to Automatic Discounts in your site's dashboard and click the toggle next to the relevant discount. FAQs Click a question below to learn more about automatic discounts. How can I edit, duplicate, or delete an automatic discount I created? Go to Automatic Discounts in your site's dashboard Click the More Actions icon next to the relevant discount Select what you want to do: Edit , Duplicate or Delete . Why do I only see the discount name next to a product, but not the discounted price? If the discounted price does not appear next to the product, it might be because the product has variants with multiple prices. Another reason can be that the discount has minimum requirements. Once the customer selects product options or moves to the cart, the discounted price is displayed. Learn more What are the best ways to let customers know about my store discounts? You can choose whether you want to display discounts only in the Cart Page and Checkout Page, or in the Product Gallery, Product Page in addition to the Cart Page and Checkout. Tip: When displayed in the Product Gallery and Product Page, some conditions apply . Additionally, it can be helpful to display a banner , strip , or popup lightbox . Learn more about letting customers know about automatic discounts . How can my customers know that a discount is limited? Just like it's important to let customers know that you offer discounts, you need to inform them about the limitations. You can do this using any of the methods you use to let customers know about automatic discounts . Does limiting the number of discounted items per order stop customers from purchasing multiple orders? If you created a discount and limited the number of uses, the limit applies per order. For example, if you created a discount of 50% all shoes and limited it to 2, a customer isn't blocked from making more than one order and applying the discount to each purchase. Can I apply an automatic discount to a product subscription? No, automatic discounts can't be applied to product subscriptions. If I sell products at a point of sale, do the automatic discounts apply? Mobile POS (phone): Automatic discounts are not applied to sales. You can, however, manually enter a discount while processing the sale. Retail POS (for brick-and mortar stores): If enabled, automatic discounts are applied to sales. Learn how to enable automatic discounts for Retail POS . Do automatic discounts apply when selling through a sales channel? If the checkout takes place on the channel (e.g. on Amazon or eBay), then automatic discounts do not apply. How do "amount off" standard discounts ($10 off) apply to a group of products? If you created a $10 off discount and applied it to a group of products, your customer gets $10 off each product it applies to. For example, if you applied this discount to your vase category, your customer gets $10 off each vase they purchase. If I set a minimum quantity or subtotal, what counts towards the minimum? If there's a discount on one category (e.g. vases), and it applies only if you buy 3 vases, purchases of items not in this category don't count towards the minimum of 3. In other words, if you offer a $50 discount to customers who buy 3 or more vases, a customer who buys 1 vase and 2 other products does not get the discount. Similarly, if you offered a discount on the vase category and set a minimum of $100, customers need to spend $100 on vases to get the discount. With Buy X, get Y discounts, what do customers see in the Cart and Checkout Pages? This depends on what the discount applies to. When the discounted item is the same as the required items: When the discount item is the same as the required item, this is how it displays in the Cart Page: In the image above, customers need to buy two $10 cotton onesies to get a third of the same onesie at %50 percent off. All 3 units appear discounted. Note that the discount is calculated accurately, and the customer pays $25. When the discounted item is not the same as the required items: In contrast to the last example, the customers needs to buy 2 specific $10 shirts to get a different item, a hat, at %50 percent off. This is how it displays in the Cart Page: What happens if I set a sale price or create a coupon in addition to the automatic discount I created? There are 3 ways to offer your customers reduced prices: Sale price: You can add a sale price while creating a product. Coupons: You can create coupons with coupon codes. Automatic discounts: You can create automatic discounts. Each of these price reductions works independently. In other words, if you created a sale price for a particular product, as well as a coupon and an automatic discount, a customer can get all 3 price reductions. Learn more about price reduction options What if more than one automatic discount applies to the same product? If more than one discount applies, the product gets whichever works out to be the highest discount. For example, if you created a 20% discount on all store items and a $25 off vases, a $100 vase would get the $25 discount. What time zone is used to set when a discount begins and ends? Times are calculated in your time zone. My site has only automatic discounts, not coupons. Can I hide the promo code option? If enabled, your site's Cart Page and Checkout Page display a promo code option so customers can enter coupon codes. You can remove this promo code if you don't use coupons on your site. Learn how to hide the "Promo Code" link. Can I use automatic discounts for non-store items? Currently, you can apply automatic discounts to Wix Stores products and restaurant menu items sold via the new Wix Restaurants online ordering app. Learn more about applying automatic discounts to restaurant items . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Sell online appsOffering Gift Cards with the Gifted App < Back Sell online apps Offering Gift Cards with the Gifted App Important: This article refers to gift cards provided through the Gifted app. Wix now offers its own gift card solution . Increase Wix Stores sales and boost your brand by selling digital gift cards. You can set the gift card amount or let your customers decide the value. Important: Gift cards are offered via the Gifted third-party app, available only in English. The app is free to add. You pay a commission for each gift card purchased. Gift card use is subject to local laws. Be sure to follow local regulations. If you haven't yet made sales, you can update the gift card currency in the Settings tab of the Gifted dashboard. How customers purchase gift cards Customers visiting your store can check out the gift cards you offer on your site's gift card page. After selecting a card, entering the recipient's details, and setting when the card should be sent, customers pay directly to Gifted to complete the purchase. As soon as the card is received, the sender gets an email informing them that the gift card was delivered (unless they bought it for themselves). How gift cards are redeemed When the time arrives, the gift card recipient gets a notification by email, text message, or through WhatsApp - depending on what method the sender selected. The sender also has the option of printing out the gift card and delivering it offline. If the recipient gets notified by email, the message arrives with the subject line "Anne, you've received a gift card from Adam!" (with the relevant names). By clicking the Open Gift Card link, they can access the code and see their balance. To redeem the card, the recipient heads over to your store and finds items to purchase. During checkout, they enter their unique gift card code. What if the sale is worth more than the gift card? Customers are required to pay for the remaining cost, using your regular payment methods. Viewing gift card sales in your site's dashboard When a customer purchases a gift card, the purchase appears in the Orders tab. The sale is marked as "Paid" and "Fulfilled". Tip: You can click the Gifted button to access the Gifted dashboard. There you can find more detailed information about the purchase in the Sales Report tab. Later, when a shopper pays using the gift card, you'll see that order in the Orders tab. This order needs to be fulfilled like any regular order. Notes: For the purposes of tracking revenue, it is the initial gift card purchase that is calculated. Later when the card is redeemed, the sale is not included as part of your revenue, so as not to count the same earnings twice. In other words, if you sell a $100 card in January, this counts as January revenue. If that same card is redeemed in June, it does not count towards your June revenue. For accounting data, refer to the information found in the Gifted dashboard. Adding and setting up gift cards First, add the Gifted app and create an account. Then, you can set up your gift cards and personalize them to your needs. To add and set up gift cards: Wix Editor Studio Editor Dashboard Go to your editor . Click Add Apps on the left side of the editor. Search for the Gifted app in the search bar. Click Add to Site . Click Allow and Add . Note: This adds a Gift Card page to your site, which is not visible to visitors until you publish. Sign up or log in to your Gifted account. Click Customize your gift card and choose what to do next: Enter the gift card details Design the gift card 8. Go back to your Editor and publish your site. Important: If you decide in future to stop selling gift cards, do not delete the Gifted app or disable the Let customers pay with a gift card at checkout toggle. These actions will prevent gift card holders from redeeming their purchases. FAQs How can I access the Gifted app? You can always go back to the app and make changes, directly from your Editor: Click the Gift Card app in the Editor. Click Settings . Click Go to Gifted . Can I ever pause the option to enter a gift card number at checkout? Yes. The option to enter a gift card number at checkout is automatically enabled, but you can always disable it. Go to eCommerce Settings in your site's dashboard. Scroll down to the Gift Card section. Click the Enable gift card at checkout toggle to disable it. Can gift cards be used to purchase product subscriptions? No, Gifted gift cards cannot be applied to product subscriptions. Can you refund gift cards or items purchased with a gift card? After a customer purchases a gift card through the Gifted app, it is not possible to refund their money. In addition, if a customer purchased store items by redeeming a gift card, it is not possible to refund the gift card value they paid. Tips: In cases where sales were only partially paid for with a gift card, you can process the part of the sale paid for with another payment method. To compensate customers, you can offer a store coupon. For example, if a customer pays $20 with a gift card and would like a refund, you can off a $20 off coupon. Learn More Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Other video playersSingle Video Player: Adding a Video from Facebook < Back Other video players Single Video Player: Adding a Video from Facebook Add a single Facebook video to your site using the Single Video Player. This sleek and easy-to-use player allows you to customize the autoplay and add a description of the video. To add a video from Facebook: Wix Editor Studio Editor Go to your editor . Click Add Elements on the left side of the editor. Click Video and Music . Click Single Video Players . Click the Facebook Video option and drag it to the relevant location. Click Change Video . Paste the video URL in the What's the video's web address? field. Customize the playback options: Autoplays: Click the toggle to enable or disable it:Enabled: The video autoplays on mute. Visitors can turn the sound on manually. Disabled: The video does not play automatically. Scroll down, and enter a description of the video in the What's this video about? field. Want to display more than one video? To display several Facebook videos in a playlist or channel with many more advanced video features and design options, use Wix Video . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Desktop POS SolutionsDesktop POS Solutions: Selling to Clients Using POS Checkout < Back Desktop POS Solutions Desktop POS Solutions: Selling to Clients Using POS Checkout Use POS Checkout to sell in person right on your computer dashboard. You can collect payment for: Store products Appointments booked through Wix Bookings Custom charges Tip: After setup, you can accept payment through a card reader or by manually entering credit or debit card details. You can accept cash payment without any setup. Setting up a card reader Important: Accepting payment using a card reader is currently available only for merchants in the US and Canada. Before you can collect payment in person from clients using a card reader, you need to connect to Wix Payments and purchase the reader. To set up payment using a card reader: Wix Dashboard Card Reader works with the Wix Payments payment provider. Start by connecting to Wix Payments . Acquire the BBPOS WisePOS E card reader . Tip: You can purchase the reader from the Wix POS shop or anywhere they are sold. Enable Wix Point of Sale in the dashboard:Go to Accept Payments in your site's dashboard. Click Accept or enable the toggle next to Tap to Pay . Setting up manual card entry Before you can accept payment by manually entering your clients' credit or debit card details, you need to connect to a payment provider that supports this option. Learn more about accepting payment using manual card entry . Selling using POS checkout After setting up (or without any setup for cash payments), you can start selling your store products or accepting payments of custom amounts from clients. To sell at an POS checkout: Go to POS Checkout in your site's dashboard. Add items to the cart: Add store items: Click the Products tab. Click a product to add it to the cart. If the product has options, select them and click Add to Cart . Add an appointment: Click the Services tab. Click an appointment to add it to the cart. (Optional) Click the Edit icon next to the appointment and edit the location, staff, time, or price, and click Save . Add a custom charge: Click the Custom charge tab. Enter the amount you want to charge your client. Enter a short description of what the charge is for. Click Add to Cart . (Optional) Assign a customer to the sale: Note: You must add a customer for appointments to create an invoice for the order.Click Select Customer . Select an option:Select a saved customer: Search for the client and select them. Create a new customer :Click +Add Contact . Enter the client's details. Click Save . (Optional) Add a discount: Click Actions and Add discount:Percentage discount : Enter the percentage and click the Percent icon . Amount discount: Enter the discount and click the Amount icon . Click Add Discount . (Optional) Redeem a coupon:Click Actions and Redeem a coupon . Select a coupon and click Apply . (Optional) Edit the tax:Click the tax amount. Click Don't charge tax for this sale / Charge tax for this sale to turn tax collection on or off. Click Charge . Select how you want to receive payment. Accept credit/debit card payment Click Card . Use the card reader to swipe, dip (insert) or tap the card. Provide your customer with an invoice to serve as a receipt: Note: You can create an invoice only for orders to which you added a customer.Go to Orders in your site's dashboard. Click the relevant paid order. Click the More Actions drop-down. Select Create Invoice . Click Create Invoice to confirm. Share, print, or email the invoice using the links at the top. Notes: Before you can accept credit or debit card payment, you must connect to Wix Payments , purchase a card reader, and set up the reader so it works with your computer dashboard. Learn more If you didn't add your customer's name to the order and you want to provide a receipt, as a workaround you can print the order. Manually enter credit card details Important: Entering credit card details manually is the least secure way of accepting card payments. We recommend accepting manual payment only from buyers you trust. Note that in case of fraud, it is the merchant who is liable. Learn more To manually enter credit card details: Click Manual Card Entry . Enter the credit card details and click Charge . Provide your customer with an invoice to serve as a receipt: Note: You can create an invoice only for orders to which you added a customer.Go to Orders in your site's dashboard. Click the relevant paid order. Click the More Actions drop-down. Select Create Invoice . Click Create Invoice to confirm. Share, print, or email the invoice using the links at the top. Tip: If you didn't add your customer's name to the order and you want to provide a receipt, as a workaround you can print the order. Accept cash payment Click Cash . Click Done . Provide your customer with an invoice to serve as a receipt: Note: You can create an invoice only for orders to which you added a customer.Go to Orders in your site's dashboard. Click the relevant paid order. Click the More Actions drop-down. Select Create Invoice . Click Create Invoice to confirm. Share, print, or email the invoice using the links at the top. Tip: If you didn't add your customer's name to the order and you want to provide a receipt, as a workaround you can print the order. FAQs Click a question below to learn more. Can I enable or disable tax collect for a specific sale? Yes, you can click the tax amount to enable or disable it. When the tax is a specific amount, click the amount to remove tax collection from the sale. If you disabled tax and want to re-add it, just click the $0.00 tax amount to enable it. Which Wix Bookings services can't I sell at POS Checkout? Currently, it's not possible to sell classes or courses. In addition, you cannot accept payment using a membership or package created through Pricing Plans . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More