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Managing products and categoriesWix Stores: Changing the Order of Products in a Category < Back Managing products and categories Wix Stores: Changing the Order of Products in a Category Make sure your best products are noticed by placing them front and center. To reorder products on your site, go to the Categories tab in your site's dashboard. When you reorder products there, it changes the order on your site, wherever you display that category. To reorder products: Go to Categories in your site's dashboard. Select the relevant category. Click and drag the products to change the order. Click Save . Tip: If you're using the Category Page , you can override the product order you set in the dashboard. To do so, click the Category Page in your editor, click Settings , and select the Sorting tab. You can select any of the following order choices from the Order products by drop-down. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Selling with Art StoreWix Art Store: Changing Your Currency in Wix Art Store < Back Selling with Art Store Wix Art Store: Changing Your Currency in Wix Art Store Important: Wix Art Store is currently not available to all users. As of October 2022 it is no longer possible to add the Wix Art Store to your site. Alternatively, you can add Wix Stores to your site and connect it to Printful to sell your art. Depending on what you are selling in your Art Store, there are two ways to change your currency. In this article, learn more about: Changing currency when selling digital and print Changing currency when selling digital only Note: Learn more about choosing which types of files to sell . Changing your currency switches the currency symbol, but does not convert your prices. Selling digital and prints When selling digital and print, you can accept payments in the Wix Art Store. These payments can be accepted in over 20 currencies. You can change the currency in your Art Store by going to the Store Info tab in your dashboard. To change your currency when selling digital and prints: Go to your site's dashboard . Click the Art Store tab on the left. Click the Store Info tab. Scroll down to Location Settings . Click the Currency drop-down and select your currency. Click Save at the bottom of the page. The following currencies are supported in your Wix Art Store: AUD BRL CAD CHF CZK DKK EUR GBP HKD HUF ILS JPY MXN NOK NZD PHP PLN RUB SEK SGD THB TWD USD Selling digital only You also have the option to sell digital prints only. You also have the option to choose from over 20 different currencies when it comes to accepting payments for your digital prints. To change your currency when selling digital files only: Go to your site's dashboard . Click the Settings tab on the left. Click Language & region . Click the Currency drop-down and choose the currency you accept for payments and that people see on your site. Click Got it . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing your guestsWix Events: Manually Adding Guests to an Event < Back Managing your guests Wix Events: Manually Adding Guests to an Event You can manually add guests to your event without them having to RSVP or purchase a ticket through your site. This can come in handy in various situations, such as: Adding multiple tickets / guests to one order. Purchasing tickets for a group. Handling guests who RSVP'd in person. Offering free tickets to your ticketed event. Assigning specific seats to guests in your seating map . In this article, learn more about: Manually adding guests Frequently asked questions (FAQs) Manually adding guests When adding guests manually, you can choose whether to add just 1 or multiple people at once. This lets you assign tickets or seats to an entire group in a single transaction. Depending on your registration form settings , guest information can either be collected once for the entire order or separately for each ticket. Note: Currently, adding multiple guests is only available on desktop. To manually add guests: Dashboard Wix app Wix Studio app Go to Events in your site's dashboard. Hover over the relevant event and click Manage . Click the Guests tab at the top. Click Add Guests . Note: If your event doesn't have guests yet, click Or add guests manually . Click a type of event below to complete the Add Guests form: Event without tickets Enter the Guest details (first name, last name, email). Note: You can click Add from Contacts to choose a guest from your contact list. (Optional) Click +Add New Guest to add more people. Select an RSVP status (going, not going or waitlist). Click Save at the top right. Events with tickets Add Ticket details :Click the Ticket Type drop-down and select a ticket type (e.g. VIP, Early Bird). Click the Quantity drop-down and select the number of tickets. (Optional) Click + Add ticket to add another ticket type. Enter the Buyer details (first name, last name, email). Note: You can click + Add from Contacts to choose a guest from your contact list. Add the Guest details (If your registration form settings is "registration form for each ticket in an order"):If the guest is also the buyer, select the Same as buyer details checkbox. Enter the first name, last name and email. Click + Add from Contacts to select and add guests from your contact list. Select an Order status (not paid, paid, or free). Select or deselect the Send tickets via email checkbox. Click Save at the top right. Ticketed event with a seating map Add Ticket details :Click Select tickets . Choose a seat(s) from the seating map. Click Select Tickets . (Optional) Click + Add ticket to add another ticket type. Enter the Buyer details (first name, last name, email). Note: You can click + Add from Contacts to choose a guest from your contact list. Add the Guest details (If your registration form settings is "registration form for each ticket in an order"):If the guest is also the buyer, select the Same as buyer details checkbox. Enter the first name, last name and email. Click + Add from Contacts to select and add guests from your contact list. Select an Order status (not paid, paid, or free). Select or deselect the Send tickets via email checkbox. Click Save at the top right. Adding multiple guests? Gather guest details by collecting registration information for the entire order or for each guest individually. FAQs Click a question below to learn more about manually adding guests to events. Can I add a guest to a past event? Yes, but only if the event already has at least one guest. If your past events have no guests, then it's not possible. What email notifications do manually-added guests receive? Guests that you've added manually receive reminder emails if they were added before the reminder is sent out. This also applies to cancellation emails. However, they do not receive a confirmation email. How can I check details about an order? When viewing an order, you can access the buyer's info, such as the order number and order date. Additionally, you can review the order summary, which includes all purchased tickets for the event along with their payment status. Go to Events in your site's dashboard. Click Manage next to the relevant event. Click the Guests tab at the top. Hover over the relevant guest and click View . Click View Order under Buyers info . How many tickets can I add to a single order? You can add up to 50 tickets at once. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Using the Studio Editor ToolsWorking With Layers < Back Using the Studio Editor Tools Working With Layers Manage the layers of a page as you're working on it in the Studio Editor. This is where you see all of the sections and elements, to better understand their hierarchy. The Layers panel is also helpful when you need to select an element that is difficult to find on the canvas. In this article, learn more about: The structure of the Layers panel Selecting and managing layers Setting a layer selection preference Renaming layers Reordering layers Hiding and unhiding elements The structure of the Layers panel The Layers panel displays all of the sections in the current page, in a hierarchy from top to bottom. If the page has a header at the top, for instance, it appears at the top of the list. When nesting elements within other elements, it creates a parent/child relationship between them. For example, text elements within a container are its child elements. In turn, that container is the child of the section that displays it. The Layers panel is organized according to this parenting logic, so you can click a parent element to see its child elements. If your page has any global sections , they are highlighted green. Use the search bar to quickly find the layer you need. You can type the element name or ID. Selecting and managing layers The Layers panel is a useful and quick way to navigate to a certain element on the page. It's also a great way to find an element, for example, if you have overlapping elements and you can't locate or select the one you need. When you hover over a layer, it is highlighted on the page. If you click the layer, the Editor scrolls directly to that element. Even if you close the panel at this point, your selection is still saved. Tip: Select multiple elements by holding the Shift key as you click on them. Managing a layer Found the layer you need? From this panel, you can perform actions like copying the layer, moving it up or down, choosing which pages to show it on and much more. Manage a layer by doing one of the following: Right-click on the layer's name. Hover over the layer's name and click the More Actions icon . Setting a layer selection preference The Studio Editor lets you choose a default pathway for grabbing layers on your canvas. Decide which element gets "selected" when you click a parent container that has child elements. Parent Container First: The parent container (e.g., container box, stack, etc.) is selected when you click it. Then, you can click again on any element inside to edit it. Child Element First: The specific child element you click on is selected, not its parent container. To set a layer selection preference: Click the Wix Studio icon at the top left. Hover over View . Hover over Layer Selection . Select the relevant option: Parent Container First or Child Element First . Renaming layers When adding many sections, containers and elements to a page, it might become difficult to tell them apart in the Layers panel. Rename layers to make sure they're easy to recognize - double-click the relevant layer to give it a new name. Using Dev Mode? Display element IDs in the Layers panel to easily identify elements in your code. Enable the Display IDs toggle to see the IDs as defined in the Properties panel. Reordering layers Using drag and drop, you can easily reorder elements and sections on the current page. As the Layers panel is organized from top to bottom, moving elements around also affects their location on the page. When working with overlapping elements, reordering them also affects the Z order. For example, if you want text to appear on top of a shape, the text must be above the shape in the Layers panel. Hiding and unhiding elements You can quickly hide an element from the current breakpoint, directly on the canvas, by selecting Don't Display . However, if you ever need to unhide the element, you must do it from the Layers panel. A hidden element appears with a Hidden icon so you can easily locate it on the list. Tip: When adding an element to a smaller breakpoint (e.g. mobile), it's always hidden on larger breakpoints (e.g. desktop). Following these steps, you can make the element appear on the larger breakpoints. To unhide an element: Click Layers on the left side of the editor. Locate the hidden element on the list. Hover over the element and click the More Actions icon . Click Display . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Setting up sales channelsWix Stores: Managing How Products Are Listed on eBay < Back Setting up sales channels Wix Stores: Managing How Products Are Listed on eBay After you connect your Wix store and eBay shop , products from both appear in the eBay tab of your Wix dashboard. Note: Digital and hidden Wix products cannot be listed on eBay and do not appear in the eBay tab. Now you can decide which products from one channel you want sell on the other and which products you want to merge. In this article, learn how to: List your Wix Stores products on eBay Merge identical products already listed in both channels List eBay products in Wix Listing Wix Stores products on eBay You can list your Wix Stores products on eBay just as they are in Wix or make changes to suit the eBay marketplace. Here you can also decide on an eBay best offer setting and edit your eBay shipping location. Notes: Categories: To sell on eBay, it is important that your products are listed in the correct category. Wix products are automatically assigned to a relevant eBay category. You can review which category each product was assigned to and update it, if necessary. Settings and policies: Each Wix product you list on eBay is automatically assigned your default eBay settings and policies. Note that the default policies can be updated on the settings page. Additionally, you can customize them per product. To list Wix products in your eBay store: If not already there, go to the eBay tab in your Wix site's dashboard. In the Product Overview , click Unpublished to view the list of Wix products that are currently not listed on eBay. Select an option:Publish without reviewing the product: Hover over the relevant product and click Publish . Review and manage the product, then publish:Hover over a product and click the Manage Product arrow. Review the information that will be listed on eBay (i.e. the image, product name, description, etc.) (Optional) Customize the product for eBay: You can make changes to any of the product information. This allows you to have, for example, one product name in Wix and another product name in eBay. Important: If you select this option for a particular field (e.g. product name) they are no longer linked. This means that when you change the name in Wix, the name doesn't change in eBay.Click the Customize for eBay toggle next to any fields to enable editing (e.g. product image, name, etc.). Edit the field. Select an eBay Best Offer setting. (Optional) Edit your eBay shipping location. Click Save & Publish . Tip: To save your changes without publishing, click the More Actions icon . After you successfully list your Wix products on eBay, you can view them by clicking Published . Merge identical products If you have been selling the same product in your Wix store and on eBay, you can merge them so they are managed as one product. To merge Wix and eBay products: If not already there, go to the eBay tab in your Wix site's dashboard. In the Product Overview , click Unlinked to Wix to view the list of eBay products that are currently not listed in Wix. Hover over a product and click the Manage Product arrow. Select an option:Click Approve this match to merge the eBay product to the suggested Wix product. Click Choose a different product to select the product you want to merge and click Save . List eBay products in Wix The products you have in eBay cannot automatically be added to your Wix store. You can, however, add the product in your Wix dashboard. When you're done, you can merge the two products following the instructions above. After merging, the products are managed as one. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Services & events appsThird-Party Apps: Hotel & Airbnbs Map < Back Services & events apps Third-Party Apps: Hotel & Airbnbs Map Show your guests the best places to stay near your event. Just enter your event address to display nearby accommodation options. Guests can search on the map by preference and then click straight through to book. Check out the Hotel & Airbnbs Map app to get started. For questions or comments, contact Stay22: Email: hello@stay22.com Website: https://www.stay22.com/ Phone: 1 (800) 871-3928 Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix Forms FAQ Wix Forms: Removing a Form from Your Site < Back Wix Forms FAQ Wix Forms: Removing a Form from Your Site Remove a form from your site when you no longer need it from your editor. After you've removed a form, you can still view the submissions data from Forms & Submissions in your dashboard. How do I know if I'm using old Wix Forms or new Wix Forms? This article will help you understand the differences between old and new Wix Forms. Removing a form from your site You can always remove forms that you no longer want visitors to submit, keeping your site up to date. New Forms Old Forms Go to the editor and select the form you want to delete. Right-click on the form. Click Delete . (Optional) Remove the form from your Forms & Submissions page:Go to Forms & Submissions in your site's dashboard. Click the More Actions icon next to the relevant form and click Delete . Tip: This moves your form to the Deleted forms folder. After 180 days, the form will be permanently deleted with no option to restore it. Viewing data from a deleted form View the form submission data for a form, even after it has been deleted from your site. New Forms Old Forms Go to Forms & Submissions in your site's dashboard. Click the Filter by: drop down and select Deleted forms. Select the relevant form. Click Restore next to the relevant form. Click the Filter by: drop down and select Active forms to view the restored form. Click the More Actions icon next to the relevant form. Select View submissions . (New Forms only) Restoring a form If you accidentally delete a form or need to bring back a form that you previously removed, you can restore it from the Deleted forms folder. Then, you can take further actions such as viewing form submissions and adding the form back to your site. Note: Forms can be restored within up to 180 days, after which they will be permanently deleted with all its submissions. To restore a form: Go to Forms & Submissions in your site's dashboard. Click the Filter by: drop down and select Deleted forms. Select the relevant form. Click Restore next to the relevant form. Click the Filter by: drop down and select Active forms to view the restored form. (Optional) Add the restored form back to your site.Click the More Actions icon next to the relevant form. Select Add to site . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

File ShareWix Apps: Supported File Types for the Wix File Share App < Back File Share Wix Apps: Supported File Types for the Wix File Share App The Wix File Share app supports all the files types and sizes listed here , plus the additional ones listed below. Important: You cannot upload password-protected files. Files over 500MB will not be accepted. Images Videos Audio Other Media Click an image type below to learn more about the supported files and size limits. Site images Supported files: JPG, PNG, GIF, JPEG, JPE, JFIF, BMP, HEIC, HEIF, TIFF, TIF, WEBP, JPEG 2000 and RAW. The following JPEG 2000 file formats are supported: .jp2, .jpg2, .j2k, .jpf, .jpm, .j2c, .jpc, .jpx The following RAW file formats are supported: .arw, .srw, .nef, .cr2, .cr3, .crw, .rwl, .rw2, .raw, .raf, .pef, .orf, .mrw, .dng, .sr2, .srf, .kdc, .k25, .dcr, .x3f, .erf, .3fr Animated WEBP images are currently not supported and convert to static image File size limits: Images: 25MB GIFs: 15MB Background images Supported files: JPG, PNG, GIF, JPEG, JPE, JFIF, BMP, HEIC, HEIF, TIFF, TIF, and WEBP File size: At least 3000 x 3000px Click a video type below to learn more about the supported files and size limits. Videos Supported files: AVI, MPEG, MPG, MPE, MP4, MKV, WebM, MOV, OGV, VOB, M4V, 3GP, DivX, XVID, MXF, WMV, M1V, FLV, M2TS File size limit: 500MB Recommended resolution 1920 x 1080px Background videos Supported files: AVI, MPEG, MPG, MPE, MP4, MKV, WebM, MOV, OGV, VOB, M4V, 3GP, DivX, XVID, MXF, WMV, M1V, FLV, M2TS File size limit: 500MB Recommended resolution 1920 x 1080px Note: We do our best to accommodate any aspect ratio that you upload. However, there is no guarantee that your video will look correct or play properly if you upload a particularly unusual aspect ratio, such as 19:321. Transparent videos Supported files: Apple Animation (MOV), Apple ProRes 4444 (MOV), PNG Sequence (MOV), GoPro Cineform (MOV), AVI uncompressed (AVI), vp6a Flash Video (FLV), vp8 & vp9 (+alpha) (WebM) File size limit: 500MB Wix Video Supported files: All popular video formats (Quicktime, AVI, MP4 etc.) Learn More File size limit: Video: 500MB per video file or 10 minutes length max Click an audio type below to learn more about the supported files and size limits. Audio (Wix Audio Player) Supported files: MP3, WAV, FLAC, M4A, WMA, AAC, AIF and AIFF File size limit: 50MB. Number of channels: 1 (mono) or 2 (stereo) Wix Music Supported files: WAV, FLAC, M4A (Apple Lossless) & MP3. File size limit: 360MB Music Mini Player File size limit: 50MB/MP3 Click a media type below to learn more about the supported files and size limits. Vector art Supported files: SVG. Make sure the SVG files you upload don't contain embedded images (JPG, PNG, etc.). Check that the SVG files you upload contain visual content, otherwise, the upload will fail. File size limit: 250KB Icons Supported files: ICO File size limit: 25MB Archives Supported files: ZIP, RAR, TAR, TAR.GZ, GZ, GZIP, JAR, 7Z, FGZ and WEBARCHIVE File size limit: 500MB Documents Supported files: MS Office: DOC, DOCX, DOCB, DOT, DOTX, XLS, XLSX, XLT, XLTX, PPT, PPTX, POT, POTX, PPS, PPSX Desktop Publishing: PDF, XPS, OXPS, PUB Data: CSV Text: TXT, RTF, JSON OpenOffice: ODT, OTT, ODS, OTS, ODP, OTP, ODG Apple iWork: PAGES, NUMBERS, KEY Contacts & Calendar: VCF, ICS, ICAL, ICALENDAR, IFB e-books: EPUB, MOBI Graphics: PSD, AI, INDD, FLA, EPS, XCF, CDR CAD: DWG GPS: GPX, KML, KMZ Code/Programming: IPYNB File size limit: 25MB 3D Supported files: .gltf, .glb File size limit: 25MB Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix Contacts FAQWix Contacts: About Segments < Back Wix Contacts FAQ Wix Contacts: About Segments Use segments to truly understand your customer base. Gain insights to drive your messaging and marketing campaigns. Strengthen your customer relationships and improve sales by targeting the right customers at the right time. A segment is a specific group of customers. Segments group your customers using conditions defined by you. Segment your customers based on their attributes or how they've interacted with your site, and personalize the material you send out so your customers feel valued and understood. Read an example of how one business uses segments Jane owns a homeware business. She sent out a marketing email about a new wall art collection. Jane wants to reach out to the contacts who may be interested in the collection but haven't yet purchased. Jane uses segments to view a list of contacts who clicked to open her email, clicked the link to her site within the email but then left her site without making a purchase. Jane sends this specific group of contacts a discount voucher to encourage them to view the collection again and complete the journey to checkout. Ready to get started? Learn how to create a segment . Know your customer base Analyze and segment your customer base to gain a greater understanding of who your customers are and how they're interacting with your site. Wix stores a lot of data about the ways contacts interact with your site (e.g. someone signs up for your newsletter, makes a purchase, views a particular page). You can benefit from this valuable information by using it to help you target customers who have done specific things. As well as manually creating and reviewing segments, you can use segments overview to monitor activity within key segments that we suggest for you. These focus on the specific populations that represent most value to your business. Click Show Segments Overview above your Contact List to get started. Note: To access segments overview, you must have a Business or Business Elite Premium plan and your site must be fully set up for Wix Stores: you must have added the Wix Stores app, added at least 1 product, connected a payment method, and published your site. This feature is not yet available to all users. Tip: You can add custom fields to your contacts to enable you to collect additional customer information. These custom fields can also be used as segment filters. Group your customers in very specific ways When you create segments, you're organizing your contacts into groups built from specific filters and criteria. To create a segment, your contacts are filtered by either a contact attribute (city, country, etc.) or contact activity on your site (number of purchases, last purchased, etc.). Once you've decided on your filter, you add conditional logic (is equal to, is less than, etc). Depending on the filter, you might also choose a value. For example, if you know you want to target customers who have spent a lot in the past but haven't visited your site in a while, you could create a segment that identifies people who have spent more than $500 but haven't visited in the last 3 months. Take inspiration from our suggested templates Ensure your segments are specific to your business goals. For example, use segments to market a certain product line or improve traffic to a certain part of your site. The Suggested for you section in the Segments tab of your site's dashboard provides pre-defined segments to get you started. You can set these up as they are or customize them to fit your needs. These are based on common ways of targeting customers. Additional ideas for targeting include: Birthdays: Filter by birthday month to congratulate customers and share birthday coupons. High value: Target the customers most loyal to your business. Churn potential: Reach out to the people who have been engaging less in recent months. Specific country: Celebrate a country's national holiday with a targeted email. Viewed campaign and didn't purchase: Share a discount coupon to tempt your customer to return to your site. Target the right customers at the right time You want to understand your customers and you want your customers to feel understood. Once you're happy with a segment you've created, you can create and send an email campaign . As well as sending this campaign to a specific segment (e.g. "Happy birthday! Here's your birthday discount"), you can use dynamic values to personalize your campaign. Dynamic values replace generic text (e.g. "Special customer, it's your birthday!") with contact information (e.g. "Frank, it's your birthday!"). Have confidence that your segment data is up to date Data that determines which customers fall into your segments can change very frequently. For example, a segment based on customers opening email campaigns could change multiple times a day. Targeting the right customers works best when you're dealing with up-to-date data. When you create a new segment, all customers belonging to that segment at that moment in time are added. Segment data is automatically updated once every 24 hours. You can manually refresh segment data at any time to make sure you're viewing the most up-to-date list of contacts in a segment. Follow these steps to manually refresh segment data. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Managing Retail POS staff and reportsWix Retail POS: Viewing Your Sales Report < Back Managing Retail POS staff and reports Wix Retail POS: Viewing Your Sales Report Important: This article is about Wix Retail POS tablet for brick & mortar businesses. For info on using POS on a mobile device , click here . Access your sales report to get an overview of the day at your business. See details like the total amount collected in cash and credit, as well as any discounts and taxes you've applied. To view your sales report: Open the POS tablet. Tap the Menu icon at the bottom left. Tap Reports . Tap Sales Reports . Select the dates you want to view at the top. (Optional) Print or email the report:Tap Print at the top right to print the report using your HP Receipt Printer. Tap Email at the top right and enter the email address the report should be sent to. Tip: Go to Wix Analytics reports in the Wix dashboard to view reports on sales by employee, sales by channel and more. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Wix PortfolioWix Portfolio: Managing Your Wix Portfolio < Back Wix Portfolio Wix Portfolio: Managing Your Wix Portfolio Manage all your portfolio's projects and the collections they're grouped into from your site's dashboard. Create, edit, duplicate, show or hide, and delete projects / collections all from the one place. In this article, learn more about: Managing your projects Managing your collections Frequently asked questions (FAQs) Managing your projects From the Projects tab, you can create new projects, edit existing ones, filter your projects list and more. To manage your projects: Go to Portfolio in your site's dashboard. Choose what you want to do: Create a new project Click + Add Project at the top right. Fill out the project details. Learn more about creating projects in Wix Portfolio . Filter and sort your projects list Click the relevant drop-down at the top of the list to filter by:Project Visibility: Select an option to choose which type of projects you want to show on the list: Visible projects or Hidden projects . Select Collections: Select the collection(s) of the projects you want to show on the list. Click the relevant heading to sort the list by Title , Collections , or Created on date. Edit projects Hover over the relevant project and click Edit . Edit your project's Title . Edit your project's Description . Add Basic Info to your project, including Location , Date , Role , Project type , Link (to any relevant online material) or a Custom detail. Click Manage Media next to Project media to add media to your project. Learn more about adding media to your projects . Enable the Hide this project toggle to hide the project from site visitors. Select a collection to add your project to it. Tip: Click + Add a collection to create a new collection . Customize the SEO & Social settings of your portfolio: Add alt text to images, share your project and edit your SEO settings. Click Save & Close . Learn more about creating projects in Wix Portfolio . Duplicate projects Click the More Actions icon next to the relevant project. Click Duplicate . Edit the project details and click Save & Close . Hide or show projects Select the checkbox next to the project(s) you want to hide or show. Select the relevant option at the top of the list:Hide selected: Hide the projects so they don't appear on your live portfolio. Show selected: Show the projects so they appear on your live portfolio. Delete projects Select the checkbox next to the project(s) you want to permanently delete. Click Delete selected at the top of the list. Click Delete . Managing your collections From the Collections tab you can create new collections, edit existing ones, and more. To manage your collections: Go to Portfolio in your site's dashboard. Click the Collections tab on the left. Choose what you want to do: Create a new collection Click + New Collection at the top right. Fill out the collection details. Learn more about creating collections in Wix Portfolio . Edit a collection Hover over the relevant collection and click Manage . Edit the collection and click Save . Learn more about creating collections in Wix Portfolio . Hide or show a collection Hover over the relevant collection and click the More Actions icon . Click Hide to hide the project from your portfolio or click Show in my portfolio to show the collection if it is hidden. Delete a collection Hover over the relevant collection and click the More Actions icon . Click Delete . Click Delete . FAQs Click a question below to learn more about managing your Wix portfolio. Can I embed media from third-party tools such as Vimeo and YouTube into my portfolio? Yes. You can embed YouTube and Vimeo videos directly into your portfolio by pasting in the video URL . Will deleting the portfolio app remove projects and collections from my site? No. If you delete the Wix Portfolio app from your editor, your projects and collections still exist in the dashboard. If you re-add the app, your projects and collections will be visible again. However, any design changes you made to the portfolio pages will be deleted when you remove the app. You will need to make these customizations again when you re-add the app. Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More

Using the Wix app for Wix StoresWix Stores: Duplicating a Product Using the Wix App < Back Using the Wix app for Wix Stores Wix Stores: Duplicating a Product Using the Wix App Save time when creating new products by duplicating existing ones and then editing them right in the Wix mobile app. To duplicate a product: Go to your site in the Wix app. Tap Manage at the bottom. Tap Store Products , or tap Catalog and select Store Products . Tap the product you want to duplicate. Tap the More Actions icon at the top of the screen. Select Duplicate . Edit the product name and any other details you need to change. Tap Save . Previous Next Need A Professional Website? Contact Us Today! Submit Wix Chat: Automatically Sending Chat Messages or Responding to Chat Messages Answer Wix Chat: About Notifications Answer Wix Chat: Deleting Wix Chat Answer Wix Chat: Adding the WhatsApp Channel to Your Chatbox Answer Wix Chat: Viewing and Chatting with Live Site Visitors Answer Wix Chat: Customizing the Chat Icon on Your Mobile Site Answer Wix Chat: Translating Wix Chat Answer Wix Chat: Allowing Members to Chat with Each Other Using Members Chat Answer Wix Chat: Customizing Your Chat Settings Answer Wix Chat: Designing Your Chatbox Answer Wix Chat: Adding Wix Chat to Your Site Answer Wix Chat: An Overview Answer Your AI Site-Chat Conversations Quota Answer Designing and Customizing Wix AI Site-Chat Answer Training Your AI Site-Chat Answer Testing Your Wix AI Site-Chat Answer Adding and Setting Up Wix AI Site-Chat Answer About Wix AI Site-Chat Answer Wix Inbox: Sending a Broadcast Message to Your Contacts in the Wix App Answer Wix Inbox: Working with Site Collaborators Answer Wix Inbox: Connecting WhatsApp Business to Inbox Answer Wix Inbox: Connecting Your Facebook Page Answer Wix Inbox: Connecting Instagram to Inbox Answer Wix Inbox: About Wix Inbox Channels Answer Wix Inbox: Connecting Your Gmail Account Answer Wix Inbox: Managing Your Notification Settings Answer Wix Inbox: Managing Your Inbox Answer Wix Inbox: Setting Up Your Inbox Profile and Outgoing Emails Answer Wix Inbox: Sending Messages and Attaching Items Answer Wix Inbox: An Overview Answer Load More