top of page

Working with Wix Payments

Wix Payments: Declined Payment Due to Suspected Fraud

When you accept a credit card payment, there is a chance that the card (or card information) was stolen and is now being used for fraud.

Wix Payments applies different models and tools to detect, prevent and / or stop fraudulent transactions. These measures help to avoid potential losses for your business.

Despite these anti-fraud measures, there is no guarantee that all fraud will be detected. We recommend reviewing our best practices on how to protect yourself from fraud and mitigate the risk to your business.

If a payment is declined for suspected fraud, no further steps are needed from your end. However, if you believe this payment to be legitimate, you can ask your customer to try making the payment again.

If the issue persists for the same customer, contact Wix Customer Care and provide the payment ID, amount and date.

Need A Professional Website?
Contact Us Today!

Wix Restaurants: Adding a Members Area

Wix Restaurants: Troubleshooting Printing Orders from the Wix App

Wix Restaurants: Managing Your Phone Orders

Wix Restaurants: Managing Orders

Wix Restaurants: Requesting Additional POS Integrations

Wix Restaurants: Tracking Your Inventory with Square POS

Wix Restaurants: Adding a Service Fee to Online Orders

Wix Restaurants: Connecting Your Wix Restaurant to Square POS (Point of Sale)

Wix Restaurants: Allowing Customers to Add a Tip to an Order

Wix Restaurants: Changing the Availability of a Dish in the Wix App

Wix Restaurants: Setting up Contactless Dine-In

Wix Restaurants: Delivering Orders with DoorDash Drive

Wix Restaurants: Adding and Setting Up DoorDash Drive

Wix Restaurants: Using Pinpointing for Customer Addresses in Online Ordering

Wix Restaurants: Setting Up Delivery Areas for Orders

Wix Restaurants: Setting Up Additional Restaurant Locations

Wix Restaurants: Customizing Your Order Settings in the Wix App

Wix Restaurants: Changing the Pickup Hours for Orders

Wix Restaurants: Offering Pickup for Orders

Wix Restaurants: Rejecting Orders in the Wix App

Wix Restaurants: Updating Your Business Hours

Wix Restaurants: Accepting Orders in the Wix App

Wix Restaurants: Choosing Which Menus, Sections, and Dishes to Display for Online Ordering

Wix Restaurants: Setting Up Online Ordering for Your Restaurant

Wix Restaurants: Setting Up Payment Methods for Orders

Wix Restaurants: Adding Tax to a Dish

Wix Restaurants: Deleting the Menus by Wix Restaurants App

Wix Restaurants: Archiving and Restoring Menus, Sections, and Dishes

Wix Restaurants: Designing and Printing Your Menu

Wix Restaurants: Displaying Multiple Restaurant Menus on Your Site

bottom of page