Managing reservations

Cancelling a Reservation in Wix Hotels

Important:

This article refers to the original Wix Hotels. If you are using the new Wix Hotels by HotelRunner, which is not yet available to all users, please read the information here. Learn how to check which version of Wix Hotels you are using.

At any time you can cancel a reservation from your hotel calendar.

To cancel a reservation:

Go to your dashboard.
Click the Hotels tab.
Click the Reservations tab.
Click the relevant reservation on the Reservation Calendar.
Click the Reservation Status drop-down menu.
Click Cancelled.
Click Save.

Note:

Cancelling the reservation on your calendar will not inform the guest. Make sure to contact your booking and confirm the cancelled reservation.

Need A Professional Website?
Contact Us Today!

Setting Up Tax Groups Using Automatic Tax Calculation

Answer

Setting Up Automatic Tax Calculation

Answer

About Automatic Tax Collection

Answer

Setting Up Tax Groups Using Manual Tax Calculation

Answer

Setting Up Tax Calculation Using the Manual Method

Answer

Tax Collection: An Overview

Answer

Connecting Flow as a Payment Provider

Answer

Connecting Tranzzo as a Payment Provider

Answer

Syncing SKU IQ with Square and Wix

Answer

Connecting iCredit as a Payment Provider

Answer

Connecting Cal powered by PayMe as a Payment Provider

Answer

Connecting Pagopar as a Payment Provider

Answer

Connecting POLi as a Payment Provider

Answer

Connecting PaidBy Bank as a Payment Provider

Answer

Connecting PostFinance as a Payment Provider

Answer

Connecting Nimbbl as a Payment Provider

Answer

Connecting airpay as a Payment Provider

Answer

Connecting Easebuzz as a Payment Provider

Answer

Connecting MakeCommerce as a Payment Provider

Answer

Connecting KG Inicis as a Payment Provider

Answer

Connecting seQura as a Payment Provider

Answer

About 3D Secure (3DS) Payments with Third-Party Payment Providers

Answer

Connecting Ziina as a Payment Provider

Answer

Connecting Faster Payment System as a payment method (through Oceanpayment)

Answer

Connecting easypay as a Payment Provider

Answer

Connecting Exactly as a Payment Provider

Answer

Connecting PayItMonthly as a Payment Provider

Answer

Troubleshooting Pending PayPal Payments

Answer

Connecting Tranzila as a Payment Provider for Card, Google Pay and bit Payments

Answer

Connecting Moneris as a Payment Provider

Answer

Cancelling a Reservation in Wix Hotels

To cancel a reservation:

Need A Professional Website? Contact Us Today!

Need A Professional Website?
Contact Us Today!