< Back Managing your business Accepting payments on your site Wix Price Quotes: Managing Your Price Quotes View and manage all your price quotes from the dashboard or using the Wix app . You can resend a price quote, save it as a PDF file, convert it into an invoice, duplicate it and more. Reviewing your price quotes Review your price quotes to stay on top of each one you create. From your site's dashboard or the Wix app, you can check each quote's status, find specific quotes quickly, and see which ones need your attention. To review your price quotes: Dashboard Go to Price Quotes in your site's dashboard. In the O verview section, check the price quotes by their status: Sent , Accepted , Invoiced , Expired Click the drop-down at the top right to change the date range. Review your list of price quotes in the main section. Click the Filter by drop-down to narrow down the list. Use the Search bar to find a specific quote. Note: By default, the overview shows price quotes from the last 30 days. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Price Quotes under Getting Paid . Review the list of price quotes you've created. Tap a price quote to view more details. Filter or search to find the quote you need Note: Each price quote shows a status such as Draft, Sent, Accepted, Invoiced, or Expired. You may also see a 'Viewed' label when a customer has opened the quote. Managing your price quotes Manage your price quotes to keep your client communication organized and your sales process moving. You can quickly check each quote’s status, follow up on pending quotes, and convert accepted quotes into invoices. Actions depend on the quote's status. To manage a price quote: Dashboard Go to Price Quotes in your site's dashboard. Click the More Actions icon next to the relevant quote. Choose what you want to do: Edit a quote If your client has not accepted the quote yet, you can update the details. The link in the original email automatically opens the updated quote. Select Edit from the dropdown. Edit the relevant details. Choose what you want to do: Click Save to save your changes and return to the dashboard. Click Preview & Share to send or print the quote. Send or resend a quote Select Share or Resend from the dropdown menu. Print a quote Select Print from the dropdown menu. Download a quote as a PDF Select Download PDF from the dropdown menu. Duplicate a quote Select Duplicate from the dropdown menu. (Optional) Edit the quote's details. Choose what you want to do: Click Save as Draft to keep the quote for later. Click Preview & Share to send the quote. Mark a quote as accepted Marking a quote as accepted lets you convert it into an invoice. To do this, select Mark as Accepted from the dropdown menu. Convert a quote to an invoice After a client accepts your price quote, you can convert it into an invoice and send it with all the information from the quote. To do this, select Convert to Invoice from the dropdown menu. View the invoice associated with a quote If the quote was already converted into an invoice, you can open that invoice from the same menu. To do this, select View Invoice from the dropdown menu. Delete a quote Select Delete from the dropdown menu. Note: You cannot undo this action. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Getting Paid and select Price Quotes . Tap the relevant price quote. Tap the More Actions icon at the top. Choose what you want to do: Edit a quote Tap Edit . Edit the relevant information. Tap Save . Note: If you update your customer's email address, the result depends on the quote's status: Sent price quotes return to Draft , and a new quote link is created. The original link no longer works. Paid price quotes do not show the updated email on the paid quote. The change is only reflected in your Contact List . Send a quote by email Tap Send via email . Review or edit the email content. Tap Send . Share a quote link Tap Share via . Choose where you want to share the link. Note: If you create a link for a draft price quote, its status changes to Sent . This action cannot be undone. Download a quote as a PDF Tap Download PDF . Duplicate a quote Tap Duplicate . (Optional) Make changes to the new draft price quote. Tap Next . Choose how you want to manage the duplicated quote. Note: Following details update automatically in the duplicated quote: Issue Date: The date you duplicated the quote. Price Quote #: A new price quote number. Convert a quote to an invoice Tap Convert to invoice . View the invoice associated with a quote This option is available if the quote was already converted into an invoice. Tap View invoice . Delete a quote Tap Delete . Note: You cannot recover a deleted price quote. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Advanced features SSO Login SSO: Troubleshooting and Error Codes for IT Admin View the following list of error codes that the end user may report to you if they experience an error using Single Sign-On (SSO). This list includes a description of the root cause of each error. SSO authentication allows the use of a single ID and password to quickly and securely log in to any of several related, yet independent, online platforms. Learn more about SSO settings . Error Code: Description: 8020 Failed to acquire ID token from code. 8021 A user is trying to log in to an account using SSO with their employee email, but they already have an account associated with this email. 8022 The user is trying to log in with SSO to an account that has no Open ID authentication method configured in authentication settings. 8023 The user is trying to log in with SSO using a federated authentication ID, which does not exist in the account authentication settings. 8024 SSO user doesn't exist. In SSO for clients, users (clients) must already exist as SSO users when they attempt to log in with SSO. We identify users by their external user id (their ID in IdP) and the SSO ID. This error is returned when such a user doesn't exist. 8025 The user of the SSO account (such as VP where JIT provisioning is set to false) doesn't exist. 8026 An existing user is trying to log in to an account they don't belong to. 8027 SSO IdP authorization request has failed. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your media Adding & managing media Wix Media: Adding Tags to Your Media Files Tags are words that you can add to a file in your Media Manager to help organize and locate your files faster. Search for these words in the Media Manager's search bar to quickly find what you're looking for. You can add tags to any file type and edit them at any time. Images are automatically tagged when uploaded. To add tags to a file: Wix Editor Go to the editor . Click Media on the left side of the editor. Click Show More under Site Files . Click the relevant file. Click Tags on the right. Click Edit tags . Click the Tag field and start typing your tag. Press the Enter key on your keyboard to add it. Click Done . Studio Editor Go to the editor . Click Media on the left side of the editor. Click Site Files on the left. Click the relevant file. Click Tags on the right. Click Edit tags . Click the Tag field and start typing your tag. Press the Enter key on your keyboard to add it. Click Done . Wix Harmony Editor Go to your editor . Click the Wix dropdown at the top left of the editor. Select Media Manager . Click Site Files on the left. Click the relevant file. Click Tags on the right. Click Edit tags . Click the Tag field and start typing your tag. Press the Enter key on your keyboard to add it. Click Done . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Choosing Between Flexbox-Based and Grid-Based Tools The Studio Editor offers powerful layout tools to organize elements, each tailored to specific design needs. These tools are based on two common CSS technologies—Grid and Flexbox—and understanding this distinction can help you plan the best responsive layouts to showcase your client's content. In this article, we’ll break down the layout tools by type, explain their key capabilities, and help you decide which is best for your needs. Grid-based elements in the Studio Editor Grids are a two-dimensional CSS model that uses rows and columns to arrange elements within predefined cells. They’re particularly powerful for creating responsive, modular layouts with precise control. The following elements are based on a CSS grid: Section grid Blank sections come with a built-in grid , containing a single cell (housing the entire section). Split the grid into more cells as needed to give a responsive structure to the content. After deciding on your layout for desktop, you can choose a different one for smaller breakpoints. If you just need the section's elements to have an organized and responsive layout - there is no need to switch to an advanced grid. Set the size of each cell directly on the canvas and we'll ensure the cells look great on every screen. Advanced grid An advanced CSS grid offers complete freedom to create intricate layouts in section grids, containers, lightboxes, flexboxes and repeater items. You can set the exact size of every cell, on every breakpoint, using responsive measurements (e.g. fr, Min/max, %). Best for: Complex layouts requiring pixel-perfect adjustments. Container A container is a simple yet essential layout tool. When you attach elements to the container box, it automatically becomes their parent element and defines their structure. Best for: Standalone, isolated layouts inside sections. You can place other layout tools (e.g. grid, stack, repeater) inside a container. Flexbox-based elements in the Studio Editor Flexbox is a one-dimensional CSS model optimized for layouts where elements need to dynamically adjust within a parent container. With flexbox tools, elements "flex" seamlessly to fit the allocated space, whether expanding, shrinking, or wrapping. The following elements are based on flexbox: Stack A stack is an invisible flex container that ensures the elements' vertical or horizontal alignment. Stacking keeps the margins between elements intact and prevents elements from overlapping on smaller screens. Additionally, you can set the order of the stack elements per breakpoint to ensure the layout looks polished across all screen sizes. Best for: Standalone, isolated layouts within a section, where elements need precise alignment along a single horizontal or vertical axis. Flexbox A flexbox is a ready-made flex layout where the items automatically wrap to fit every screen. It's made up of responsive containers, with various display types to suit your specific content (e.g. Mosaic, Slider, Columns). You can choose a different display type for each viewport (e.g. slider layouts work great for mobile devices) and set a specific item order as well. Best for: Organizing a large volume of content in a neat, convenient layout. Repeater A repeater is a list of items that have the same design and layout, but different content in each. The layout and design adjustments are automatic so you never have to worry about cohesiveness. What makes repeaters truly unique is the ability to connect them to your content collections . This allows you to manage and update the content from the back-end without affecting the actual design, making them the ultimate data-driven layout tool. Best for: Lists, or any type of content that you want to split into items that look perfectly cohesive. How to choose the right layout tool Before selecting one of our tools, plan the desired layout you want for each screen size. Then, you can choose a layout tool that includes the abilities you need. Amount and type of content Each layout tool is designed to accommodate different amounts and types of content. For example, a container works well for smaller, focused content, while a large section grid is better suited for organizing complex layouts. Similarly, while both flexboxes and repeaters are excellent for presenting large volumes of content in an organized way, they serve distinct purposes. Repeaters streamline consistency by applying the same layout and design across all items, whereas flexboxes give you the freedom to design each item individually. Responsive behavior Flexbox and grid elements are different in the way the content adjusts to different screen sizes. Grids show a different number of rows and columns to fit smaller screens. In flexbox-based tools, the content automatically wraps and / or reorders to fit the visitor's screen. Connecting to content collections (data) Only repeaters support this option, so choose this tool if you need to show content from CMS collections. Alternatively, you can connect specific elements (e.g. text, image) to the collection and add them to a container or stack to keep the layout organized. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Site Members: Customizing the Member Authentication Pages and Popups Make every step of your member journey feel like part of your site. With the Member Authentication app , you can customize the 6 pages and popups members see when they sign up, log in, and reset their password. Fine-tune the text, elements, and design, then set who can access your member pages. Understanding the pages and popups Each page and popup appears at a different moment. Match the text and elements to what your members need to know at that point. Click an option below to learn more about a specific page or popup: Email Confirmation (popup) Appears when members need to verify their email address after signing up. This popup only shows when email confirmation is enabled . Pending Approval (popup) Appears when someone signs up and their request is waiting for your approval. This popup only shows when manual member approval is enabled . Reset Password (popup) Appears when a member clicks Forgot password? on the login form. Create New Password (page) Appears after a member clicks a password reset link in their email. Contacts you set as site members also use this page to create their first password. Expired Reset Link (page) Appears when a member clicks a password reset link that is no longer valid. Access Restricted (page) Appears when someone tries to open a members-only page they don't have permission to view. Customizing a page or popup Customize each page and popup separately from the Member Authentication section of your editor. Your changes to one don't affect the others. Wix Editor Go to your editor . Click the Pages & Menu icon on the left side of the editor. Click Member Authentication . Click the page or popup you want to customize. Click the element on the page or popup. Choose what you want to do next: Manage displayed elements Click the Elements icon . Select or deselect the elements you want to show. Change the design Click the Design icon . Select the element you want to customize. Adjust the available design settings. Edit the text Click the text you want to edit on the page or popup. Click Edit Text . Enter your updated text. Note: To change the text on a button or a link, click the element, click Settings , and enter your text in the Text field. Edit the text for a specific state Some pages and popups have several states, and each state has its own text. To edit a state: Click the dropdown with the page or popup name at the top. Select the state you want to edit. Click the text you want to edit. Click Edit Text . Enter your updated text. These pages and popups have states you can edit separately: Email Confirmation: Enter code, Submission error, Resend notification, Resend timer Reset Password: Enter email, Reset link sent, Submission error Create New Password: Create password, Success, Submission error Studio Editor Go to your editor . Click the Pages icon on the left side of the editor. In the Site Pages panel, click the page or popup you want to customize under Member Authentication . Click the element on the page or popup. Choose what you want to do next: Manage displayed elements Click the Elements icon . Select or deselect the elements you want to show. Change the design Click the Design icon . Select the element you want to customize. Adjust the available design settings. Edit the text for a specific state Some pages and popups have several states, and each state has its own text. To edit a state: Click the dropdown with the page or popup name at the top. Select the state you want to edit. Click the text you want to edit. Click Edit Text . Enter your updated text. These pages and popups have states you can edit separately: Email Confirmation: Enter code, Submission error, Resend notification, Resend timer Reset Password: Enter email, Reset link sent, Submission error Create New Password: Create password, Success, Submission error Edit the text Click the text you want to edit on the page or popup. Click Edit Text . Enter your updated text. Note: To change the text on a button or a link, click the element, click Settings , and enter your text in the Text field. Tips: Publish your site to make your changes visible to members. To go back to the original design, right-click the element and select Reset Widget . Controlling who can access your member pages Choose who can sign up to your site and who needs your approval first. You can also control which roles open your member pages. Change these settings to control when the Access Restricted page and the Pending Approval popup appear. Wix Editor Go to your editor . Click the Pages & Menu icon on the left side of the editor. Click Member Authentication . Choose what you want to manage: Signup, login, and privacy settings Click Email Confirmation , Pending Approval or Expired Reset Link . Click the element on the page or popup. Click Signup & Login Settings on the action bar. Manage your members' signup, login, and privacy settings . Which roles can open your member pages Click Access Restricted . Click the Access Restricted element on the page. Click Manage Member Access on the action bar. Choose which roles can access your member pages. Studio Editor Go to your editor . Click the Pages icon on the left side of the editor. Choose what you want to manage: Signup, login, and privacy settings Click Email Confirmation , Pending Approval or Expired Reset Link . Click the element on the page or popup. Click Signup & Login Settings on the action bar. Manage your members' signup, login, and privacy settings . Which roles can open your member pages Click Access Restricted . Click the Access Restricted element on the page. Click Manage Member Access on the action bar. Choose which roles can access your member pages. FAQs Click a question below to learn more about customizing your Member Authentication pages and popups. Why don't I see Member Authentication in my Pages & Menu panel? Your site is still using the previous version of the signup and login forms. Add the Member Authentication app to your site to get these pages and popups. Can I customize the signup and login forms too? Yes. You can customize the signup and login forms from the same Member Authentication section of your editor. Can I go back to my old signup form? Yes. If you previously used a custom signup form, delete the Member Authentication app and your old form appears on your site again. Do these pages and popups match my site's design automatically? Yes. They use your site's colors and fonts, so you only need to change what you want to look different. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Solving performance and technical issues Checking Your Browser Version To find out what browser version you are using, visit www.whatismybrowser.com . If your browser is not up to date, we recommend updating it to the latest version. Is your web browser supported? View the list of browsers supported by Wix . Additionally, within most browsers you can find the version number in the Help or About section. For example, in Google Chrome, you can click the More icon at the top right, then hover over Help and click About Google Chrome . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Running campaigns and paid ads Google Ads with Wix: Creating and Managing Your Campaign Google Ads with Wix allows you to create and manage Google Ads campaigns directly from your site's dashboard. By guiding you through setup and best practices, you can launch targeted ads to reach new customers, boost product sales, and grow your business online. For Wix sites in Brazil: Due to a technical limitation, it is currently not possible to create Google Ads campaigns unless you have created one before. If you have existing campaigns, they will continue to run and your access is unchanged. Creating a campaign Create a Google Ads with Wix campaign by following a step-by-step process on your site's dashboard. Throughout the process, you'll find tips on creating the best converting ad content. After you launch your ad campaign, all the data is automatically synced to Google Ads in your Wix site's dashboard. It also syncs with Wix Analytics Marketing reports and Marketing Overview so you can see all your paid and organic marketing efforts in one place. Important: Before you create a Google Ads campaign with Wix, make sure you've completed the following setup steps in order to make your site eligible: Publish your site. Upgrade your site by purchasing a plan. Connect a custom domain. To create your campaign: Go to Google Ads in your site's dashboard. Click Create New Campaign . Choose your advertising goal: Drive traffic and get leads: Performance Max (PMAX) Leads campaigns allow you to use text and images to help you connect with people searching for the products and services you offer. Use these campaigns to drive sales, leads, or traffic to your website by targeting people actively searching for your offerings. Boost product purchases: Performance Max (PMAX) Sales campaigns are designed for e-commerce businesses, letting you showcase your products across various Google surfaces, including Google Search, YouTube, Google Images, and the Google Display Network. Create your ad campaign based on your advertising goal: PMAX Leads campaign Click Create Leads Campaign . Click the Site page that your ad will lead to drop-down and choose the page you want visitors to navigate to after clicking your ad (e.g. your Wix Stores product page). Click the Language drop-down to choose the main language for the site page that appears in your ad. You can only pick one language Under Targeted locations choose where you want to advertise: Specific cities, zip codes or regions: Enter a location in the text field and choose an option from the drop-down. You can add up to ten areas. Near a street address: Enter a street address in the text field and select a radius from the drop-down. Under When your ad will appear choose if your ad should be shown all the time or at specific times. Anytime (recommended): Your ad appears at all times on Google search results. This is recommended as the more your ad is shown, the more views it will get. At specific times: Only show your ad during certain hours. This is recommended if you are expecting calls and want to be available during business hours. Click Edit ad schedule . Select the checkboxes next to the days you want to show your ad and pick specific hours for each day. (Optional) Click the checkbox next to Show a call button in your ad to include a contact number in your Google ad so viewers can reach out to you. Under Search themes enter up to 10 search themes to help people find your ad in searches. Pick themes that match your service, product or offering. You can also generate search themes with AI. Learn more about choosing search themes . Click Next . Under Text assets write up to 15 short headlines, five long headlines and five descriptions for your ad. Make sure the content can fit together in any order. Each headline must be a maximum of 30 characters and each description must be a maximum of 90 characters. Learn more about writing headlines and descriptions . Tip : If you want alternative headlines or descriptions, you can click Generate Suggestions next to the relevant text asset and AI will give you alternatives. Under Visual assets choose up to twenty images and five logos for your ad. Make sure the images and logos can fit together in any order. Hover over the Add icon to add an image from your media manager or generate an image with AI. Click Next . Choose how to set your campaign budget: Select preset budget: Choose from three available budget options. Each option shows you the average daily spend and the estimated clicks your ad might receive per day with this budget. Enter custom budget: Enter your desired amount for the estimated daily spend. Tip: The daily clicks below the estimated daily spend automatically update according to the amount you enter. Click Save & Checkout once you've set your budget. Enter your payment details. Click Submit Purchase . PMAX Sales campaign Click Create Sales Campaign . Click the Site page that your ad will lead to drop-down and choose the page you want visitors to navigate to after clicking your ad (e.g. your Wix Stores product page). Click the Language drop-down to choose the main language for the site page that appears in your ad. You can only pick one language Under Targeted locations choose where you want to advertise: Specific cities, zip codes or regions: Enter a location in the text field and choose an option from the drop-down. You can add up to ten areas. Near a street address: Enter a street address in the text field and select a radius from the drop-down. Under When your ad will appear choose if your ad should be shown all the time or at specific times. Anytime (recommended): Your ad appears at all times on Google search results. This is recommended as the more your ad is shown, the more views it will get. At specific times: Only show your ad during certain hours. This is recommended if you are expecting calls and want to be available during business hours. Click Edit ad schedule . Select the checkboxes next to the days you want to show your ad and pick specific hours for each day. (Optional) Click the checkbox next to Show a call button in your ad to include a contact number in your Google ad so views can reach out to you. Under Search themes enter up to 10 search themes to help people find your ad in searches. Pick themes that match your service, product or offering. You can also generate search themes with AI. Learn more about choosing search themes . Click Next . Under Ad content write three headlines and two descriptions for your ad. Make sure the content can fit together in any order. Each headline must be a maximum of 30 characters and each description must be a maximum of 90 characters. Click Next . Choose how to set your campaign budget: Select preset budget: Choose from three available budget options. Each option shows you the average daily spend and the estimated clicks your ad might receive per day with this budget. Enter custom budget: Enter your desired amount for the estimated daily spend. Tip: The daily clicks below the estimated daily spend automatically update according to the amount you enter. Click Save & Checkout once you've set your budget. Enter your payment details. Click Submit Purchase . Managing your campaign Manage your Google Ads campaigns directly from your site’s dashboard. You can edit, pause, or resume your campaigns at any time to match your marketing goals or respond to changing business needs. To manage your campaign: Go to Google Ads in your site's dashboard. Hover over the relevant campaign and click Go to Dashboard . Choose what you want to do: Edit campaign Click Campaign Actions . Click Edit campaign . Click Edit settings , Edit content , or Edit budget to make changes to your campaign. Click Save Changes . Note: It takes at least 14 days for changes to impact campaign performance, so we recommend waiting that long before editing it again. Pause campaign Click Campaign Actions . Click Pause temporarily . Click Pause Campaign . Choose a reason for pausing from the available options. Click Pause Campaign . Note: When you pause a campaign, the campaign stops running and pauses the daily spend for that campaign. When you pause all your campaigns, auto-renewal of your Google Ads subscription will automatically turn off. Resume campaign Click Resume Campaign . Click Checkout & Resume . Confirm your payment information and click Submit Purchase . FAQs Learn more about creating and managing Google Ads campaigns with Wix. How do I change the daily spend of my campaign? From the main campaigns page, click Adjust Daily Budget at the top. Enter a new daily spend for the campaign(s) you want to change. If you are running more than one campaign, you can see the total daily spend across all your campaigns. Note: If you don't have enough for the new daily amount, you can increase your monthly subscription. Click Save to update your daily spend. If you have also increased your subscription, you will go through the checkout process at this step. Why am I seeing USD as the currency on my campaign budget page? If you pay in a supported currency (e.g. EUR, GBP, JPY, USD) the ad credits are in the same currency. For all other currencies, ad credits in your dashboard show as USD. How am I charged for my daily campaign budget? Each month, you'll be charged for the clicks your campaign got in the previous month. Your campaign might spend less than your daily average in some days, and up to twice your average on other days. But each month it won't spend more than your daily average times 30.4 (average number of days in a month). Learn more about setting your Google Ads with Wix budget . Can I connect an existing Google Ads account to my Google Ads with Wix campaign? Currently, Google Ads with Wix does not offer the option to connect an existing Google Ads account with your campaign. Any campaigns and campaign data launched through Google Ads with Wix can only be managed through the Wix dashboard. All data from your personal Google Ads account, in the Google platform, or the Google Ads interface can only be managed through Google. What is the difference between Performance Max Sales campaigns and Performance Max Leads campaigns? A Performance Max Sales campaign is best for advertising store products. Performance Max Leads campaigns are good for advertising a business or service. Learn more about Google Performance Max campaigns . What are the benefits of creating multiple campaigns? Running multiple Google Ads with Wix campaigns allows you to: Test different ad content simultaneously: Try different headlines and description text in multiple campaigns to test content and see what drives the best results for your business. Promote a specific sale or service: Create one Google Ads with Wix campaign to generate more site traffic overall, and use another campaign to promote a specific sale or offering happening that month. Manage one subscription and budget for all campaigns: You don't have to worry about paying multiple subscriptions for each campaign. You pay one subscription and choose your budget. Then you can allocate your budget across all campaigns. Is there a limit on the number of campaigns I can create? You can create 1 live PMAX Sales campaign per site, and up to 5 live PMAX Leads campaigns at any given time. What are the labels next to my campaigns on the dashboard? Labels next to each campaign title show you the status of that campaign: Live , Paused , In Review , or Disapproved . Any live campaigns appear at the top of the list in chronological order. How long should I keep multiple campaigns running if I am comparing them for performance? You should give campaigns at least two weeks in order to see any potential patterns and identify what is working and where you can adjust. Start by checking in after seven days to see which campaign is driving more traffic. After that, if one is vastly underperforming, you can reassess. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Known Issues Client is Charged for Shipping When Pickup Option is Selected in Checkout (Includes Workaround) We are aware that some of our users have experienced an issue where their client is charged for shipping when the pickup option is selected in Wix Stores. We're aware of the issue and are currently gathering more information regarding this matter. In the meantime, please use the following workaround to fix the issue: 1. Manually enter pickup address in a respective shipping rule 2. Change the address in Business Info, so it is a valid address This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Wix Studio App: Downloading the App Stay in control while on the move with our brand new Wix Studio mobile app. With the Studio mobile app, you can manage your agency's site, projects, and clients, all at your fingertips. Respond to Wix Marketplace leads and communicate with your contacts, ensuring you never miss a beat. You can also easily manage your clients' sites, reach out to Customer Care and keep track of your tickets. Plus, you can view and switch between workspaces in your account, so you can stay on top of every project. This new app gives you all the capabilities of the Wix app—and more. To download the Studio app: Go to the Apple App Store (on iPhone) or Google Play (on Android). Type 'Wix Studio' in the search field. Click Get or Install next to Wix Studio to download the app. Log in with your Wix credentials. You can also download the Studio app right to your mobile device using these links: iPhone Android This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Events: Creating an Online Zoom Event Create an event and meet up with your guests online. Your event can take place only online, or you can host a hybrid event that takes place both in person and online. When you create an online Zoom event, a unique Zoom link is automatically generated which you can share with your guests. Other options: Learn how to create an online event hosted on another platform . Learn how to create a live streaming event using Wix Video . Learn how to create a hybrid event (online and in person). Step 1 | Create the event draft Before you can connect to your Zoom account to add video conferencing, you must create and save your event draft. To create an event draft: Go to Events in your site's dashboard. Click + Add Event and start creating your event draft . In the Location section, select an option: Online: Select this option for events that only take place online. Enter an Online Location Title (e.g. Online Seminar). Physical Location: Select this option for events that take place both online and in person. Enter the physical location under Event location . Click Create Draft at the top right. Step 2 | Add video conferencing Now that you've saved the event draft, you can connect to your existing Zoom account or create a new one. To add video conferencing: Go to Events in your site's dashboard. Select the relevant event. Click the Features tab. Click Video Conferencing . Click Setup Video Conferencing . Select Zoom and click Continue . (If this is your first Zoom event) Connect to Zoom: Click Connect . Sign in to your existing Zoom account or create a new account. Click Done . Click Copy link to get the link to your Zoom meeting. Note: Guests receive the link and password in their confirmation email as well as reminder emails. Step 3 | Start your event When it's time to hold your event, access the event in the dashboard and click View Zoom links . From the pop-up, click Start Zoom meeting as host . Guests can join the online event by clicking the link found in the confirmation email or reminder email (if you chose to add a link to these emails), or through any other method you used to send them the link. If a guest has trouble understanding how to connect to the event, you can access the guest link in the same pop-up, copy it, and send it to them. FAQs Click a question below to learn more about creating an online Zoom event. I already have a Zoom account. Can I connect it? Yes. During setup, you'll be prompted to log in to your Zoom account. How can I switch to a different Zoom account? If you already connected your site to one Zoom account, you need to delete the Zoom app and log out of your Zoom account before you can connect to the other account. To delete the Zoom app: Go to Manage Apps in your site's dashboard. Click the More Actions icon next to Zoom . Select Delete . Click Delete App . Log out of your Zoom account. Note: If you don't log out, you'll reconnect to the same account in the next step. Reconnect to the correct account while creating your next event. Note: After doing this, you can still host the meetings you created with your first account. Just make sure to log in to Zoom using that account and hold the online event. Do I need to upgrade my Zoom account? You can use Zoom for free or upgrade to a premium account. How can I upgrade? If you choose to upgrade your Zoom account, you must do so upgrade on the Zoom site . How can I access a recording of my Zoom event? You can access the recording in the Zoom dashboard . How can I find the Zoom meeting ID connected to my event? You can find and copy the Zoom meeting ID in your Wix dashboard. To access the Zoom meeting ID for an event: Go to Events in your site's dashboard. Click View Zoom links . Click Copy link . Tip: The meeting ID also appears in the Meetings tab in your Zoom dashboard. Can I hold two Zoom meetings at the same time? Currently, Zoom does not allow one account to hold two meetings at the same time. Can I host Zoom webinars instead of meetings? It isn't possible to create a Zoom webinar in the Wix dashboard. You can, however, create a webinar by: Converting a meeting you created in the Wix dashboard into a webinar from your Zoom account. Learn how to convert to a webinar . Manually creating a webinar in the Zoom dashboard for a Wix event and sharing the link in the event emails. Learn how to manually create a webinar in Zoom . Note: If Zoom makes any changes to the link or the webinar settings, make sure you manually update the webinar link that you sent to participants. Can I connect a Zoom meeting I already created to a new event I'm setting up? To connect an existing zoom meeting to an event: While creating the event, make sure you do not enable the Zoom toggle or click Set Up next to video conferencing for the event. Copy the meeting details and manually add them to the event confirmation and reminder emails. Where can I find settings to configure my Zoom meeting? To configure settings, go to your Zoom dashboard. What is the purpose of Zoom integration if it doesn't have any settings on Wix Events side? The integration allows you to connect your Zoom account in order to automatically generate meetings for the events you plan to host via Zoom. How can I view a list of event attendees? To view a list of attendees, go to your Zoom report. Learn more about Zoom reports . Can I disconnect my Zoom account from an event? Yes. To disconnect your Zoom account: Go to Events in your site's dashboard. Click Manage next to the relevant event. Click the Features tab. Click the More Actions icon next to View Zoom Links . Click Disconnect . Click Disconnect to confirm. Note: If you shared 'join' links with guests, they will expire. Can I reconnect my Zoom account to an event? Yes. To reconnect your Zoom account: Go to Events in your site's dashboard. Click Manage next to the relevant event. Click the Features tab. Click Add to Event under Video Conferencing. Click Setup Video Conferencing . Click Zoom checkbox. Click Continue . How can I delete the Zoom app from my site? To delete the Zoom app from your site: Go to Manage Apps in your site's dashboard. Click the More Actions icon next to Zoom . Click Delete . Click the Why are you deleting this app? dropdown and choose the relevant reason. Click Delete App to confirm. Can I create online events using other video conferencing platforms? You can create online events using a variety of other video conferencing platforms on Wix. Learn more about creating online events in Wix . How can I access the Zoom help center? You can find additional troubleshooting information for Zoom here . Does Zoom offer free plans? You can find additional information on the types of free and premium plans offered by Zoom . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Building your community Wix Blog: Managing New Post Notifications to Members and Site Subscribers Using blog notifications is a great way to build engagement for your blog posts. Every time you create a new post, you'll automatically send a notification to any site visitors who signed up for them. You can send notifications by email or by push notifications to Wix mobile apps. Your visitors can sign up for notifications about new blog posts by: Becoming members of your blog Subscribing to your site through a form on your site Enabling push notifications in the Spaces by Wix app After they sign up, they'll receive notifications based on the settings you choose in your blog's notification settings. Understanding who receives notifications Active members of your site and subscribers receive blog post notifications. However, they can become inactive if they don't open a number of post notifications in a row. To become active again, they can open any of their recent unopened post notifications. The following contacts do not receive notifications: Contacts whose email address is incorrect or out of date in your contacts list. Contacts who previously marked a notification email from you as spam . Contacts who Wix previously tried to email, but the address was undeliverable. Contacts who unsubscribed from your notifications using the link in an email or the Settings page on their Member Account. Contacts using a different language on your site to the post's language. For example, if you have an English language site but you have contacts who are in a different locale, the email will only go to English language contacts or contacts with no location indicated. Members you have blocked. Post authors do not receive notifications for the own posts. Inactive contacts. Learn more about active and inactive contacts . Adding a subscribe form You can add a subscribe form to your site so that your visitors can get notifications by adding their email address. Everyone who signs up using the form is automatically added as a subscriber in your Contact List. Learn more about subscribe forms . To add a subscribe form: Wix Editor Go to your editor . Click Add Elements on the left side of the editor. Click Contact & Forms . Click Subscribe . Select a form and drag it onto your site. Click Publish . Studio Editor Go to your editor . Click Add Elements on the left side of the editor. Click Contact & Forms . Click Subscribe . Select a form and drag it onto your site. Click Publish . Wix Harmony Editor Go to your editor . Click + Add at the top left of the editor. Click the Arrow icon to navigate to the Form & Contact category. Click the Subscribe form you want to use, or drag it to position it on the page. Sending automated email notifications Notify your site members about new posts by sending automated emails directly to their inbox. Email notifications are sent to all site members, or only to members who follow specific authors in the Members Area. You control these notifications through Wix Automations in your site dashboard. To send email notifications: Go to Blog in your site's dashboard. Click the More Actions drop-down and select Blog settings . Click Manage next to Manage your notifications & emails . Choose what you want to do: Create a new automation: Learn how to create an automation . Edit an existing automation: Learn how to edit an existing automation . Note: Because this automation is added for you, parts of the automation cannot be customized. For more customization options, duplicate this automation or create a new one . Sending push notifications Push notifications are sent as alerts to members who use the Spaces by Wix app or your site's Native mobile app and have enabled notifications on their device. As the site owner, you can choose which notifications are sent to your members. However, individual site members can manage their own notification settings and disable notifications if they prefer not to receive them. Learn how to create and send push notifications . FAQs Click a question below to learn more about managing new post notifications. Can I send notifications just for specific posts? No. Currently, it's not possible to send notifications for specific posts. Vote for this feature Can I send notifications to specific members only? No. It is not possible to send notifications to specific members only. Any notifications you send, such as blog updates or announcements, are delivered to all members. However, you can reach out to them separately through email. Can members customize their email notification settings? Yes. All blog email notifications include a link to unsubscribe in the footer of the email. Members or subscribers can click this link to stop receiving future notifications from your blog. Alternatively, members can log into your live site and go to their account settings to customize their notifications. To customize your email notification settings as a member: Log in to the live site as a site member. Click your profile image and select My Account . Click the Settings tab. Click Unsubscribe . Enable/disable the relevant toggles under Blog : Posts or comments are liked: Enable the toggle to receive notifications when your posts or comments are liked by other members. Comments on posts: Enable the toggle to receive notifications when members add comments to your posts. Can members customize their push notification settings? Yes. Using a member app, Spaces by Wix or Native mobile app, members can choose to unsubscribe from notifications completely or stay subscribed but choose what notifications they want to receive. To customize your push notification settings as a member: Open your member app. Tap the relevant site. Tap My Profile . Tap Notifications under Settings . Tap the relevant site. Tap Push . Tap the Allow Push Notifications toggle to enable or disable it: Enabled: Choose what notifications you want to receive by enabling or disabling the relevant toggles. Disabled: Notifications are muted for a specific amount of time or permanently. Can I customize the email notifications sent to subscribers? Yes. You can customize the email notifications that are sent to subscribers . Why are my blog notifications not being sent to all subscribers? There could be a number of reasons why this is happening. Checking each of the points below can help you identify and resolve the issue. Email notifications: Incorrect email addresses: Look through the list of email addresses in your contact list . Check for addresses that look misspelled, or incomplete for example, missing '@', typos, or blank entries. Correct or remove any obvious errors. Unsubscribed contacts: Ensure all contacts are marked as 'subscribed' and identify contacts with labels like 'bounced' and 'invalid'. These contacts do not receive your notifications often because of typos, their inbox is full, or the address no longer exists. Emails are marked as spam: Ask your subscribers to check their spam or junk folder and mark your blog notifications as 'Not Spam' if they find them there. Email marketing limit: Wix sets a monthly send limit for marketing emails and notifications, depending on your plan. If you reach your limit, some notifications may not be sent. Learn more about your email marketing allowance . Push notifications: Ask members to enable push notifications: Some members may have turned off their notifications in their settings. Reach out to your members and ask them to enable push notifications for the members app in their profile settings of their mobile device. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? About Wix Wix Account Country Limitations Wix provides a cloud-based web development platform to millions of users in over 190 countries. The United States Office of Foreign Assets Control (OFAC) at the Department of the Treasury administers various economic and trade sanctions. These sanctions, as well as other applicable regulations , prohibit Wix from sending money to, or doing business with, certain designated persons and targeted countries. Wix conducts ongoing monitoring of Wix customers activity to ensure compliance with authorities, regulators, payment processors and financial partners and to help prevent any illegal activities from being conducted. Countries and regions restricted by OFAC The countries and regions restricted by OFAC are: Iran North Korea Syria Cuba The region of Crimea The so-called Donetsk People's Republic The so-called Luhansk People's Republic In addition, substantial limitations have been placed on activity in the Russian Federation. Possible Wix account limitations The following limitations may apply: Users (and their users) from OFAC restricted and sanctioned countries: Cannot register or use any of Wix's services including Wix sites. Cannot connect to Wix (via pointing or name servers) domains with the following extensions: Cuba (.cu) Iran (.ir) Iran .xn--mgba3a4f16a (.ایران) North Korea (.kp) Syria (.sy) Syria .xn--ogbpf8fl (.سورية) Attempting to utilize Wix sites from any of the restricted countries, regions, or domains is a violation of our Terms of Use and can result in a revocation of access to Wix’s services. In cases where Wix contacts you via email requesting additional information as part of our monitoring process, you are required to cooperate within the specified timeframe. If not, your account and / or site may be deactivated. Tip: Click for complete information about the various sanctions administered by the US Department of the Treasury . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit