< Back Managing your business Connecting a business email Google Workspace Error Message: Service Is Temporarily Suspended until Your Customer Accepts the New Terms of Service If you receive this message under the Subscriptions section of your Google Workspace dashboard, it means that your account has been suspended until you accept the new Google Terms of Service. To reinstate your account, sign in to your admin account and accept the new Terms of Service that will be displayed, stating: "Your reseller has placed an order for you. In order to start using newly provisioned services, you must accept the following terms of service. After accepting the terms of service, your services will be activated". Note: If you have not yet set up your Admin business email, you need to do so in order to accept Google's new Terms of Service. See instructions on how to set up your Google Workspace business email . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Accessing the Details of a Class Session in the Wix App If you offer classes, each session of the class has its own page in your Wix app. There, you can view the participants and waitlists. You can also leave notes for you and your staff members about the session. This is a great way to set reminders to follow-up with clients from previous sessions. Accessing the details of a class session On the class page in the Booking Calendar, you can view the complete list of participants booked in for a class, as well as on the waitlist. To access the details of a class session: Go to your site in the Wix app. Tap Manage at the bottom. Tap Booking Calendar . Navigate to the relevant day and time in the Schedule , then tap the relevant session. (Optional) Change the calendar view, depending on your preferences: Schedule view This is a convenient way to book clients in for their next session. All upcoming sessions appear one after the other, regardless of the time between them. For example, if your business closes on weekends, sessions on Fridays and Mondays will appear next to each other. Tap the Change View icon at the top right. Tap Schedule to see a list of upcoming sessions. (Optional) If you offer services in different locations, you can filter the Schedule view by location. Tap any class service to view the details including the participant list and waitlist. Day view Use this view to see all upcoming sessions for a given day. In this view, all time slots appear, including empty ones. This view is useful when booking clients in for appointments or when creating new services. Tap the Change View icon at the top right. Tap Day view to see a list of upcoming sessions. (Optional) If you offer services in different locations, you can filter the Day view by each location. Tap any class service to view the details including the participant list and waitlist. 3 day Use this view to see all upcoming sessions for the following three days. In this view, all time slots appear, including empty ones. This view is useful when rescheduling sessions for clients and you need to check alternative times in the near future. Tap the Change View icon in the top right corner. Tap 3 day . (Optional) If you offer services in different locations, you can filter the 3 day view by location. Tap any class service to view the details including the participant list and waitlist. Adding notes to a class session You can add notes for yourself to your class sessions. This is useful when you or your staff need to follow-up with clients. The notes to self that you create appear in the main section of the relevant class session. To add a note to a class session: Go to the relevant class session in the Booking Calendar on the Wix app. Tap the More Actions icon at the top. Tap Edit this session . Tap Note to Self under Additional Information at the bottom and enter the relevant information. Tap Save . Tap No when asked if you want to send a notification email. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Hotels by HotelRunner: Connecting Abritel (HomeAway) to Your Site Connecting Abritel (HomeAway) to Wix Hotels by HotelRunner syncs your availability calendar using iCal. Only availability is shared, so make sure to add Abritel reservations manually in your Wix dashboard. Step 1 | Connect your Wix account to Abritel Connect your Wix account to Abritel to choose which rooms you want to display. Use the Channel Manager in your dashboard to select and send each room to Abritel. To connect your Wix account to Abritel: Go to the Channel Manager in your site's dashboard. Type Abritel in the search bar. Hover over Abritel and click Connect . Select Send from the drop-down next to each room you want to share with Abritel. Click Next . Note: Leave this tab with your room list open on your browser. Step 2 | Import your Wix Hotels by HotelRunner calendar to Abritel Once you have marked all relevant rooms as 'send', it's time to log in to your Abritel account to import your calendar. To import your Wix calendar to Abritel: Log in to your Abritel account. Navigate to the property you want to connect. Click the Calendar tab. Click Import and export . Under Import calendar name , enter the room name. Click Import to open the editing panel. Open the Abritel tab from Step 1. Click Copy next to the first room you want to import. In your Abritel calendar, paste the link into the Calendar URL field. Note: If the link begins with "webcal," replace "webcal" with " https " in the URL. Click the Block radio button to block the calendar. Click Next to save. Note: Repeat steps 7-10 to import new rooms. Step 3 | Activate the Abritel connection Go to Channel Manager in your site's dashboard. Hover over Abritel and click Complete Setup . Click Activate . FAQs Click the questions below to learn more. What does the iCal integration mean for my reservations? The Abritel iCal integration only syncs your Wix calendar’s availability. Reservations made on Abritel are not automatically added to your Wix calendar, so you need to add them manually. Can I sync rates or restrictions with Abritel? No. Rates and restrictions are not synced through the iCal connection. Manage all pricing, restrictions, and reservation details directly in your Abritel account to keep them consistent with your Wix settings. The iCal integration only updates room availability. Is the connection two-way? No. Wix sends availability to Abritel, but Abritel does not send data back to Wix. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Payments: Klarna Qualification and Terms of Use To accept payments through Wix Payments, your business must comply with our list of prohibited products and services . In addition to these requirements, Klarna has a further set of criteria that need to be met in order to sell using Klarna. Before connecting Klarna payments on your site, we recommend you familiarize yourself with the following set of guidelines to help your business comply with Klarna's terms of use. Klarna's terms of use Klarna sets out clear guidelines about selling with their payment method. Considerations which are addressed include: Payment options Klarna branding Disputed payments Refunds Prohibited businesses And more By using Klarna, you agree to Klarna's terms of use. We therefore recommend you take the time to familiarize yourself with Klarna's user guide before connecting Klarna payments on your Wix site. Please note that these terms may be amended from time to time. Prohibited items Klarna regulates the sale of products and services sold via their payment method. Examples of organizations which cannot process payments through Klarna include: Charities Political organizations, parties or initiatives To view a more comprehensive breakdown of Klarna's policies, see their user guide . Shipping policy Klarna have created a merchant protection program to protect merchants against customer complaints by offering clear shipping and fulfillment guidelines. Following these best practices can also help to protect your business from possible refunds and chargebacks. Marketing guidelines All goods sold via Klarna should be marketed using fair and honest practices. In addition, Klarna has established clear brand guidelines about how to market their service while selling your goods. We recommend reviewing Klarna's brand guidelines before applying to sell your goods via this payment method. Bear in mind that Klarna may occasionally update this guide. FAQs Click a question below to learn more about using Klarna with Wix Payments. What are the services fees for Klarna with Wix Payments? The services fees for Klarna are as follows: Processing fees : United States: 6% of the transaction amount + 0.30 USD EU Countries: Austria, Belgium, Finland, Germany, Netherlands: 2.99% of the transaction amount + 0.35 EUR Italy, Portugal, Spain: 4.99% of the transaction amount + 0.35 EUR Switzerland: 2.99% of the transaction amount + 0.35 CHF United Kingdom: 4.99% of the transaction amount + 0.35 GBP Refunded payments fees: For refunded payments, standard Wix Payments processing fees apply. Chargeback fees: If you receive a chargeback in your Wix Payments account, you may incur a chargeback fee of 15 USD/EUR/GBP/CHF. Exceptions may apply. What currencies can my customers use for Klarna payments? Klarna for Wix Payments supports payments in USD, EUR, CHF and GBP. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Bookings: Setting Up a Waiver with the Intake Forms App Collect key information and protect your business by adding an intake form to your site with the Intake Forms app . Intake forms, such as health waivers, help confirm that clients are fit to participate and understand any risks involved. Clients can review and sign your form online before their session, so you have everything you need to keep everyone safe and informed. Important: You can download the Intake Forms app on any site. To get a shareable form link, you’ll need a Business or Business Elite Premium plan if you use the Wix Editor, or a Plus or Elite Studio plan if you use the Studio Editor. Learn more about upgrading your site . By using the Intake Forms app , you acknowledge that Wix is not responsible for any damages or losses arising from its use. You are solely responsible for verifying the app’s accuracy before use. Take the time to understand how the app works, including how waivers are assigned and tracked, and always manually check submissions before serving clients to prevent missing or incorrect forms. Step 1 | Create an intake form Create an intake form directly from your site's dashboard. You can customize the form to gather specific information that you need by adding a variety of field types. To create an intake form: (First time only) Add the Intake Forms app to your site: Go to the Intake Forms app in the Wix App Market and click Add to Site . Click Get Started . Go to Manage Apps in your site's dashboard and click Open Dashboard next to Intake Forms . Click + Create New Form . Customize your form: Edit the form title: Click the title at the top of the form, enter a new name (e.g. 'Health Waiver Agreement') and click the checkmark to save. Add form fields: Click the Add icon on the left. You can choose which fields are required to make sure you collect the key information you need. Select the type of field you want to add: Contacts: Add fields for client details like address or birthday. Note: The 'First Name' and 'Email' fields are always included and can’t be removed. General: Collect open-ended information with short/long answers, numbers, digital signatures, file uploads, or star ratings. Choices: Offer clear selections with checkboxes, single or multi-choice options, tag pickers, dropdown menus, and date/time pickers. Layout elements: Use layout elements like header and text to organize your waiver or intake form. For example, you can create a simple waiver with just your legal text and an approval checkbox or signature. Add more headers and text fields if you need to collect extra details from clients. Tip: The form is flexible, so you can keep it straightforward or make it as detailed as needed. (Optional) Add conditional rules: Click the Rules icon on the left to show or hide fields based on client responses: Click + Add Rule . Note: To enable rules, your form must have a minimum of 2 fields. Set up your rules: If : Select the field and condition (e.g. is empty, is filled). (Optional) Click + Add Condition to add more conditions. Choose And (all conditions must be met) or Or (any condition must be met). Then : Select the field(s) and the action (e.g. shown, hidden, required, optional). Tip: You can apply the same result to multiple fields by selecting more than one field. (Optional) Click + Add Rule to add another rule. Click Save Rule . Click Save . Step 2 | Add your intake form to your booking policy Once you finish creating your intake form, you can add it to your booking policy. Important: If you edited your Bookings confirmation or reminder automations before October 8, 2025, you need to revert them to default so they include the waiver link. To revert to default: Go to Automations in your site's dashboard. Click the App automations tab. Click the More Actions icon next to your edited automation and select Duplicate . Click the More Actions icon next to the original automation and select Revert to default . Copy your custom changes from the duplicate back into the original automation. Delete or disable the duplicate. To add your intake form to your booking policy: Go to Booking Policies in your site's dashboard. Click an existing policy or + Add a New Policy to create a new one . Scroll down to Intake & waiver Form and click the checkbox to add an intake form for clients to fill out. Click the Connect form drop-down and select the intake form you want to add. Tip: Click Manage Forms if you need to edit any existing intake forms. Select when clients should fill out the form: After Booking: Share the link to the intake form manually with the client. At Booking: The waiver appears as part of your booking flow. Note: Enable the Waiver required toggle if clients must fill out and submit the intake form in order to successfully make the booking. Sharing your form: Go to Manage Apps in your site's dashboard and click Open Dashboard next to Intake Forms . Hover over the relevant waiver and click Share . Use the relevant sharing option to send your form to clients: QR code, URL, WhatsApp, email, etc. FAQs Click a question to learn more about intake forms. How do I see my form submissions? You can view form submissions from your Intake Forms tab, Contacts tab, or your booking calendar. Important: Make sure to review submissions carefully to prevent missing or incorrect forms. Read more about intake form submissions . From the form manager: Go to Manage Apps in your site's dashboard. Click Open Dashboard next to Intake Forms . Click the More Actions icon next to the relevant form. Click View Submission . Click a contact to see their submission details. From the contact page: Go to Contacts in your site's dashboard. Hover over the relevant contact and click View . Click the Intake Forms tab and hover over the relevant entry. Click View submission . From the booking calendar: Go to Booking Calendar in your site's dashboard. Choose your type of booking: Appointment: Select your appointment and click Manage Form Submission . Class: Select your class, click Manage , lick the More Actions icon next to the participant’s name and select View form submission . Course: Select your course session, click Manage , click the More Actions icon in front of the participant’s name and select View form submission . Do clients need to fill out the form every time they book? Clients only need to resubmit their intake form if their previous submission expires. Set how long submissions stay valid in your intake form settings. Important: Clients can still book sessions even if their form status is not valid. The validity status only appears as an indicator for you on upcoming sessions, so you can follow up with clients who need to submit or resubmit the form. To set a submission expiration: Go to Manage Apps in your site's dashboard. Click Open Dashboard next to Intake Forms . Click the More Actions icon next to the relevant form. Click Set expiration time . Select how long a submission remains valid: Never: The submission does not expire. Custom: Set the number of months before the submission expires. Click Save . Why am I seeing “No valid submission” for my client’s form if they already filled one out? You might see this message if your client’s previous form submission is no longer valid. This can happen for a few reasons: The submission expired: If a form has a validity period that you set in your intake form settings. Once that time passes, the submission expires, and the status changes to Not Valid . The form was updated: If you changed the form (for example, added or removed questions), older submissions may no longer match the current version. The client used a different contact: If your client booked with a different email or phone number, their previous submission won’t be linked. Status changed manually: You have manually changed the status of the form to Not Valid. To edit the status of an intake form submission in your Contacts tab, click the question below. Can I change the status of a form submission? Yes. You can update a client’s form status to reflect its current validity, for example, if a form was submitted incorrectly or incompletely. To change the status of a form: Go to Contacts in your site's dashboard. Hover over the relevant contact and click View . Click the Intake Forms tab. Click Valid / Not Valid under Status for the relevant intake form. Select the desired status to change it. Can clients fill out a form for a group booking? No, forms are linked to individual clients, not group bookings. Each participant in the group needs their own valid form submission. Share the intake form with each member of the booking so they can fill it out. For example, if a group booking shows a valid form status, this only reflects the client who made the booking. Make sure to check that all participants have valid submissions before the session starts. Can I view and manage form submissions from my phone? Yes. From the Wix app you can: View and change a contact's submission status. See submission details. View if a client doesn't have a valid submission for an upcoming session. Share a form link. To view and manage intake form submissions from your app: Go to your site in the Wix app. Tap Manage at the bottom. Tap Customers & Leads . Tap Contacts . Select the relevant contact. On the Manage tab, scroll down to the Intake forms section. Tap the relevant intake form to view, share or change its status. Note: You can download submissions as PDFs only from your desktop dashboard, not from the mobile app. Does my intake form display when making a booking in my member apps or in the Wix app? If your intake form is set to show during booking (and not after), it appears when someone books through your member apps or the Wix app. Note: To choose when your clients see your intake form when booking, go to Booking Policies in your site's dashboard. Will Wix continue to support the existing bookings waiver feature? The existing bookings waiver feature will soon be removed and the Wix Intake Forms app will replace it. To continue using waivers with your bookings and access updated features, install the Intake Forms app from the Wix App Market. Important: If you want to save your old waiver submission data, export your submissions before the old feature is removed. When do clients receive the waiver? If you have selected for your clients to fill out and submit the intake form when making a booking, the form will appear as part of the booking flow itself. If you have chosen for your clients to submit the waiver after booking, you can share the link to the intake form manually with them. Note: If a client does not have a valid submission for the intake form connected to the service they are booking, they will receive the link to the form via email. Can I archive or delete a form? Yes, you can both archive and delete a form. When archiving a form, it will automatically be disconnected from any existing Bookings policy and the form will be hidden from the contact’s Intake Forms tab. Deleting a form removes all previous submissions. To archive a form: Go to your Intake Forms tab. Hover over the relevant intake form and click the More Actions icon . Select Archive . (In the pop-up) Click Archive . To delete a form permanently: Go to your Intake Forms tab. Click the Active drop-down and select Archived . Hover over the previously archived form and click the More Actions icon . Select Delete form . (In the pop-up) Click Delete. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Need more help? Solving performance and technical issues Live Site Error: Error 404 (Not Found) If you receive an "error 404 not found" message when attempting to go to your live site, it means the page doesn't exist on the server at the URL you've entered. This error message is an HTTP standard response code that most commonly occurs when clicking an outdated link that leads to a URL where a page used to exist. Common reasons for receiving a 404 error Review the most common reasons you may see a 404 error below: You haven't published your site yet. You entered the wrong URL (web address) in your browser's address bar. Your domain isn't properly connected. Learn how to troubleshoot your connection . You clicked a link from search engine results that has been cached from a previously connected site. Learn more about old URLs appearing in search results . Your page no longer exists (it was either deleted or the page URL was changed). If you changed your page URL after updating your site URLs, learn how to resolve the issue . Resolving 404 error messages To resolve a 404 error message, try the following: Reload the page by pressing Ctrl + F5 (or Cmd + R on a Mac). Check that the URL you are trying to access is correct, then re-enter it in your address bar and press Enter . If you're trying to access a page other than your homepage, go to the homepage URL (e.g., www.mystunningwebsite.com), then access the page via a different link. If you received a 404 error on a dynamic page, click here to learn how to resolve the issue. Use another supported browser . If the error only occurs in one browser, clear your browser's cache . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Promoting your site Running campaigns and paid ads Social Media Marketing: Creating and Publishing Your Social Posts Social posts are a great way to engage with your audience. Create images and videos that give exciting updates about your business, promoting awareness and driving traffic to your site. When you're ready, publish the content you created straight from the dashboard. Creating an image to share on social media Create custom images for your social media posts using Wix. Ensure your visuals are unique and aligned with your brand identity. There are helpful templates or you can start from scratch, adding text, symbols, media and more. To create an image with Wix: Dashboard Go to Social Media Marketing in your site's dashboard. Click More Actions on the top right. Click Create image with Wix . Select an option from the settings on the left to begin customizing your post: Template: Select a template to customize. Palette: Select a pre-made palette of colors that are designed to look well together. Tip: The colors can be changed and adjusted if you need specific colors. Text: Select from the suggested fonts or add your own. Symbols: Add your business' logo to make your social post look like your own. Or choose from a selection of pre-made icons and symbols to add to your post. Shapes: Add shapes to your post. You can even build them on top of each other to make a truly unique design. Images: Upload your own image or choose from the library of pre-existing ones. Background: Select a background color for your post. Choose what you want to do: Back to Social Media Marketing: Save the image to the Your Social Posts tab in your Social Media Marketing dashboard. Publish: Share your image on social media. Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Marketing and select Social Posts . Tap any template to get started. Customize your post using the available options: Overlay: Tap the Overlay icon to pick a different overlay with preset text and stickers. Text: Add your custom text to the post: Tap the Text icon from the bottom menu. Tap Add Text . Edit your social post text and tap Done at the top right. (Optional) Customize your text using the available options and tap Done . Stickers: Tap the Sticker icon to add new stickers to your post. Images: Tap the Image icon to add images from your site uploads or your phone. When you're done, share your post by tapping Share at the top right. Select where you want to share: Facebook: Share the post to your Facebook business page. Follow the on-screen instructions to connect to the relevant page. Instagram: Share the post to your Instagram feed or story. Save Image: Save the post as an image in your mobile device. More: Share your post to any of the available apps in the menu. Creating a video to share on social media Create high-quality, unique videos for your social media. Tailor your content to fit your brand identity by customizing text, style, colors, music, and more. Choose from a variety of templates or start from scratch, giving you full creative control to craft videos that stand out and engage your audience.. To create a video: Dashboard Go to Social Media Marketing in your site's dashboard. Click More Actions at the top right. Choose Create video with Vimeo . Choose how to create your video. Wix Video Maker Add the video content and text: Click the Add icon under Add Photos and Videos . Select the photos or videos you want to add and click Add to Video . Enter the text for your video: Opening Text: Use it to introduce the concept of the video. Second Text: Use it to explain more about the concept. Third Text: We recommend making this a call-to-action to explain what you would like the viewers to do, such as "Visit Our Store". Closing Text: We recommend entering your URL or contact details so your viewers know how to find you. Click Next . Customize the design of your video: Choose a Video Style: Select the style of your video. Hover over the styles to preview them. Choose a Layout: Choose the video layout: Horizontal , Vertical , or Square Choose Colors and Font: Click the color boxes to set the colors and use the drop-down to choose the text font. Click Next . Select the music track for your video. Click the tracks to listen to a preview. Tip: Alternatively, disable the Music On toggle if you do not want to play a track. Click Next . Click the Include Business Info toggle to show or hide your business info. Note: Logos must be 48x48 pixels in order to be rendered properly. Click Apply & Preview . Choose to Save & Share or go Back to Editing . Vimeo Create This option will only appear after you have created several videos in the Wix video maker. Click Start from Scratch or select a template and click Customize . Use the available options to create your video: New Scene : Add more scenes to your video. Media: Select or upload images or videos. Presets: Add a pre-designed scene to your video. Text: Add text to a scene. Graphics: Add decorative elements to a scene (e.g. Shapes, Frames, Gradients). Music: Select or upload music to your video. Palette: Switch the color theme of your video. Click Preview or Save. Click Save to Wix. Tip: You can also click edit to go back and make changes. Choose to Download File or Share . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Tap Marketing and select Video Maker . Tap Get Started . Choose a template from the available options or tap Start from Scratch to create a video without a template. (If you selected a template) Tap Customize Video . Tap Add Media to add images or video clips to your video. Tap Next and add titles to your video: Opening Text: Use it to introduce the concept of the video. Second Text: Use it to explain more about the concept. Third Text: We recommend making this a call-to-action to explain what you would like the viewers to do, such as "Visit Our Store". Closing Text: We recommend entering your URL or contact details so your viewers know how to find you. Include Business Info: Tap the toggle to show or hide your business info. Note: Logos must be 48x48 pixels in order to be rendered properly. Tap Next and choose from the following options: Choose a Video Style: Play the different style options and select one for your video. Choose a Layout: Choose between Square , Landscape and Portrait . Choose Colors and Font: Select the primary color, secondary colors and font. Font: Select the font style used on your video. Tap Next and choose a music track for your video, or select No Music . Tap Next . Tap an option to choose what you want to do: Customize: Make changes to the video. Save Video: Save the video to your Media Manager. Choose an option: Share: Share your video with others. Download: Save the file to your device. Tap Done . Avoid video copyright issues: Downloading and uploading the video manually will not protect you from copyright. The best way to avoid any copyright issues is to make sure that you share your video using the Share feature described in this article. Wix works with Magisto to ensure that any videos created with Wix Video Maker are whitelisted. This releases any copyright and monetization claims from the file. Publishing your social posts Publish your social posts to get them seen by your audience. You can edit previously saved designs before sharing, and customize each post's caption accordingly. Important: You can publish up to 10 social posts a month or you can upgrade to publish more . To publish a post: Go to Social Media Marketing in your site's dashboard. Click Your Social Posts tab. Hover over the post you want to publish and click the More Actions icon . Click Edit & Publish . Tip: Click Download to save your post to your computer. (If you haven't yet) Connect the social accounts you want to publish to. Customize how your social post will appear on each social channel: Facebook Publish as: Choose whether you want to publish your image as a Post , Reel , or Story . Caption: Create a caption, add hashtags and tracking links to your social post which will display to your audience. Tip: Click Create AI Text to open the AI text creator menu. Enter a brief description of the content, select a tone of voice and click Create Text to generate a caption for your post. Media: Add multiple media files to your post. Tip: To swap out your image or video for another hover over the relevant item and click the Replace media icon . When do you want to publish?: Select Publish now or Schedule for later to choose when you want to publish. Instagram Publish as: Choose whether you want to publish your image as a Post or Story . Tip: In the preview you can select if you want your content Post to publish as a Reel or in your Feed . Caption: Create a caption, add hashtags and tracking links to your social post which will display to your audience. Tip: Click Create AI Text to open the AI text creator menu. Enter a brief description of the content, select a tone of voice and click Create Text to generate a caption for your post. Media: Add multiple media files to your post. Tip: To swap out your image or video for another hover over the relevant item and click the Replace media icon . When do you want to publish?: Select Publish now or Schedule for later to choose when you want to publish. Youtube Video title: Briefly describe your video’s content. Caption: Create a caption, add hashtags and tracking links to your social post which will display to your audience. Tip: Click Create AI Text to open the AI text creator menu. Enter a brief description of the content, select a tone of voice and click Create Text to generate a caption for your post. Media: Add multiple media files to your post. Tip: To swap out your image or video for another hover over the relevant item and click the Replace media icon . When do you want to publish?: Select Publish now or Schedule for later to choose when you want to publish. TikTok Description: Create a caption and add hashtags to your social post which will display to your audience. Tip: Click Create AI Text to open the AI text creator menu. Enter a brief description of the content, select a tone of voice and click Create Text to generate a caption for your post. Media: Add multiple media files to your post. Tip: To swap out your image or video for another hover over the relevant item and click the Replace media icon . Audience: Click the drop-down to select who can view your post: Everyone, Friends, or Only you. Allow content reuse: Click the toggle to enable or disable others to Duet and Stitch your post. Allow comments: Click the toggle enable or disable others to comment on your post. Promoting my own brand: Click the toggle to enable or disable the label on your post as ‘Promotional content’. Paid partnership: Click the toggle to enable or disable the label on your post as ‘Paid partnership’. When do you want to publish?: Select Publish now or Schedule for later to choose when you want to publish. LinkedIn Caption: Create a caption, add hashtags and tracking links to your social post which will display to your audience. Tip: Click Create AI Text to open the AI text creator menu. Enter a brief description of the content, select a tone of voice and click Create Text to generate a caption for your post. Media: Add multiple media files to your post. Tip: To swap out your image or video for another hover over the relevant item and click the Replace media icon . When do you want to publish?: Select Publish now or Schedule for later to choose when you want to publish. Google Business Caption: Create a caption, add hashtags and tracking links to your social post which will display to your audience. Tip: Click Create AI Text to open the AI text creator menu. Enter a brief description of the content, select a tone of voice and click Create Text to generate a caption for your post. Button: Click the drop-down to select the call-to-action of your button: None, Book, Order online, Buy, Learn more, or Sign up. Link for your button: Link to a specific page on your site. Media: Add multiple media files to your post. Tip: To swap out your image or video for another hover over the relevant item and click the Replace media icon . When do you want to publish?: Select Publish now or Schedule for later to choose when you want to publish. Pinterest Title: Write an engaging title that describes your Pin. Description: Create a caption and add hashtags to your Pin which will display to your audience. Tip: Click Create with AI to open the AI text creator menu. Enter a brief description of the content, select a tone of voice and click Create Text to generate a caption for your post. Link: Add a URL that people will reach when clicking 'Visit site' on your Pin. Tip: Click Create Tracking Link to select a site page and track how many people reach your site from this Pin. Media: Add multiple media files to your post. Tip: To swap out your image or video for another hover over the relevant item and click the Replace media icon . When do you want to publish?: Select Publish now or Schedule for later to choose when you want to publish. 7. Click Publish at the bottom right. Note: The number next to Publish indicates how many posts you are about to publish. For example, if you have created both a Facebook and Instagram post, the number will show (2). Posting as a story? This kind of post includes up to 5 images. This option is not yet available to all Wix accounts. FAQs Click below to learn more. Can I add a specific caption for each platform that I publish to? Yes, you can add a caption specific for each platform. For example, if you've connected both your Instagram and Facebook accounts you will see two areas to add post content. You can write different captions or add different hashtags for each platform. Do I need a Vimeo account to create videos with Vimeo on Wix? Yes, you will need to sign up for a Vimeo account in order to create videos using Vimeo in Wix. Can I publish to multiple social media platforms at the same time? Yes, make sure you have signed into all of your social accounts. You can then toggle on and off where you want the post to publish. Note: YouTube will automatically toggle off if you are posting an image post. Can I edit my images and videos after saving them? You can edit your videos from Your Social Posts in the dashboard. Hover over the relevant video and click Edit . Can I edit my post after publishing it? If you need to edit your post's content after publishing you must do so from your social platforms. Can I add an image or video that I created for a social post in my Wix site? Yes, everything you create is saved to your site files in your editor you can add it to your page as you would add any other images or videos. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Photo Albums: Selecting a Payment Method in Wix Photo Albums Store Wix Photo Albums Store is not available to new users. As of February 2023, it is no longer possible to add Wix Photo Albums Store to your site. As an alternative, you can add Wix Stores to your site and connect it to Printful to sell your photos. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Studio, Partners & Enterprise Wix Studio Studio Editor: Troubleshooting Menus You may come across issues with menu elements in your editor. These are usually related to the menu's design and sizing, as well as the arrangement of elements on the page. We've compiled the most common issues with menus in this article. Use the options to ensure that menus function as expected, and keep building the best sites for your clients. Menu showing different items on different pages You may notice that a site menu is displaying different items on different pages. This is usually because there are multiple headers in use across the site—so any changes you make to the attached menu only apply to pages using that specific header. This issue can also be the result of using a non-global section as a page header. Changes made to non-global sections and their elements only apply to the page you're working on, which can lead to differences across the site. We recommend using the same header across all site pages. You can set the section as global, and show it on every page on the site. To create and use a global section: Go to your editor . Select the header you want to use on every page. Click the More Actions icon . Hover over Set as Global . Select Header from the options. Apply the header to all pages: Click Global Sections on the left side of your editor. Hover over the new global section and click the More Actions icon . Click Add to... Select the checkbox next to All Pages . Click Apply . Menus not displaying correctly on smaller breakpoints When adding different menus to breakpoints (e.g. a horizontal menu on desktop and a hamburger menu on tablet and mobile), you may notice issues. These can include the menus becoming visible or invisible across all breakpoints, overlapping with other elements, etc. This issue is generally because you are adding the latest menu component, which works a bit differently to older menus. Depending on what you want to do, use the options below to learn more about resolving this issue. Showing different menu layouts per breakpoint Previously, if you wanted to show different menu layouts across breakpoints, you needed to add both types of menus, and hide / show them accordingly. With the latest menu component, you can change the layout per breakpoint; so there's no need to add multiple menus. Show me how to change a menu's layout per breakpoint Go to your editor . Open the relevant breakpoint . Select the menu. Click the Layout icon . Select the menu type: Navigation bar: Menu items are displayed in a bar. Under Orientation , choose whether the bar is horizontal or vertical. Hamburger: An icon is displayed. When site visitors click the icon, the menu opens. Showing different menu items per breakpoint In order to display different menu items per breakpoint, you still need to add multiple menus . You can then use the Layers panel for each breakpoint to decide which menus to display. Show me how to show different menus per breakpoint Go to your editor . Add and set up the menus from any breakpoint. Choose which menus to show for each breakpoint: Click Layers on the left side of the editor. Hover over a menu and click the More Actions icon . Click Hide / Show . Repeat steps b-c for other the menus in the panel. Note: While the Studio Editor generally uses a cascading design, this does not apply to all elements / apps. You need to follow the above steps on each breakpoint to manually hide and show the menus you want. Menu design changes on hover or click You can change the design of your menu items for each state (Regular, Hover, and Selected). If you notice unexpected design changes when you use the menu on the live site (e.g. text disappears, the background color changes), we recommend checking the design for the specific state and adjusting as needed. To check a menu's design: Go to your editor . Select the menu. Click the Open Inspector icon at the top right of the editor. Scroll down to Design . Select Menu items from the What do you want to design? drop-down. Select the state where you're seeing the issue ( Hover or Selected ). Check the design settings and make adjustments as needed. Having issues with menu dropdowns? Follow our troubleshooting guide here . Anchor item doesn't work in a site menu Anchors allow you to link directly to an element. You can display them in both regular site menus and dedicated anchor menus. If nothing happens when you click an anchor item in a site menu, we recommend checking that the anchor itself is still enabled on the element. You can also check the anchor item in the menu to ensure it's set up the way you want. Show me how to check the anchor settings Go to your editor . Select the element that has the anchor. Click the Open Inspector icon at the top right of the editor. Scroll down to Anchor . Check that the Add an anchor toggle is enabled. Show me how to check the anchor item in the menu Go to your editor . Select the menu. Click Manage Menu . Hover over the anchor item and click the More Actions icon . Select Change link . Check the link settings and adjust as needed. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Business solutions & apps Wix Restaurants: Manually Printing Online Orders from the Wix App Print your orders using an A4 printer connected to your mobile device. Connect your printer to your mobile device to print orders. Once your printer is connected, you can manually print new orders. Important: This article is about the new Wix Restaurants Orders app. To manually print an order in the Wix app: Go to your site in the Wix app. Tap Manage at the bottom. Tap Restaurants . Tap Online Orders (New) . Tap the Manage Order icon on the relevant order. Tap Print order . Tip You can also print from the orders tab by selecting an order and tapping Print Order . This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Managing your business Accepting payments on your site Wix Invoices & Price Quotes: Searching, Filtering, and Sorting Easily locate a specific invoice or price quote any time you need it, filter by a specific criteria or sort your lists according to your needs. To search, filter, and sort your invoices or quotes: Go to your Invoices or Price Quotes tab on your site's dashboard. Choose what you want to do: Search for an invoice or price quote Enter a search term in the search bar above the: Invoice list Price Quote list Filter your invoice list or price quote list Click the Filter By drop-down and select a status for: Invoices Price Quotes Sort your invoice list or price quote list Click a column name to sort the list by one of the following for your: Invoices : Number Customer Issue date Due date Total Status Price Quotes : Number Title Customer Created On Total Price Status (Optional) Click again to reverse the order (e.g. Number 000125 to 000001 instead of 000001 to 000125). This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit

< Back Using the Wix mobile apps Mobile apps for your customers Wix Mobile Apps: Turning On Visitor Mode for Your Mobile App Visitor mode lets people explore your native app without logging in, helping attract more users and increase engagement. This makes it easy for potential customers to see what you offer. For example, a bakery app can display daily specials to new users without requiring an account. You only need to log in for actions like making a purchase or signing up for an event. Visitor mode is mandatory for specific types of businesses according to Apple's data collection and storage guidelines . If your business is a restaurant, includes an e-commerce component, such as an online store, or features a blog element, you must enable visitor mode. Turning on visitor mode Before enabling visitor mode, check your mobile app settings in the Wix app. If the Join Approval toggle is enabled, disable it first before you select Visitor mode . Once disabled, anyone can join your app without needing approval. However, they will still need to sign up to perform most actions within the app. Dashboard G o to Mobile App in your site's dashboard. Click Settings at the top right. Click the tab with the name of your own mobile app. Click the Select icon next to Signup and login . Select Visitor mode . Wix app Go to your site in the Wix app. Tap Manage at the bottom. Scroll down and tap Settings . Tap Your Mobile App . Tap Join approval and disable the toggle. Tap the Go back icon . Tap Login screen visibility . Tap Visitor mode if it's not already selected. Wix Studio app Go to your site in the Wix Studio app. Tap Manage . Scroll down and tap Settings . Tap Your Mobile App . Tap Join approval and disable the toggle. Tap the Go back icon . Tap Login screen visibility . Tap Visitor mode if it's not already selected. FAQs Click a question below to learn more. Can I use visitor mode with 'Join Approval' enabled? No, these features cannot be used together. To enable visitor mode, you need to turn off Join Approval . If the toggle is enabled, visitor mode will be automatically blocked. How do app visitors become members? Visitors become members by logging in to your app with their email. They can explore and interact as visitors, but when they need to complete a member-only action, such as checking out, they'll be prompted to log in. Once they log in, they become members. What are some of the benefits of visitor mode? Visitor mode can help increase user engagement by allowing potential users to explore your app without having to create an account. This can lead to higher conversion rates as users become more familiar with your app. Can I switch between member mode and visitor mode once my app is live? Yes, you can switch between member mode and visitor mode at any time. Just go to your mobile app settings in the Wix app and follow the steps to enable the desired mode. Keep in mind that changing modes may affect how users interact with your app and could require communication to your existing users. Will existing members need to re-login if I switch modes? No, existing members will not need to re-login if you switch between member mode and visitor mode. However, new visitors will experience the app according to the mode you have set. How does visitor mode affect the visibility of my app's content? Visitor mode lets non-members explore parts of your app while restricting certain actions, like making a purchase, to members. It increases content visibility by giving more people access without requiring immediate sign-up, leading to higher engagement and conversions. Can I customize the login screen in both modes? Yes, you can customize the login screen to fit your branding and messaging. You can add your logo, change colors, and include welcome messages or instructions for new users. Can I restrict certain content in visitor mode? Yes, you can restrict content in visitor mode. You can create screens with content that only members can access. This allows visitors to preview your app while encouraging them to become members. Read more about setting viewing permissions for your screens. Is there a way to track which mode is more effective for my app? Yes, you can use Wix Analytics to track user behavior and see which mode is more effective. Monitor metrics like sign-up rates, user engagement, and conversion rates to determine which mode works best for your business. Read more about your mobile apps reports . Can I offer discounts for visitors to sign up in visitor mode? Currently, it's not possible to offer discounts specifically to your native mobile app users. You can vote for this feature here . What should I do if I have a business that requires visitor mode according to Apple's guidelines? If your business falls into the categories that require visitor mode (like a restaurant, an online store, or a blog), make sure to enable visitor mode to comply with Apple's guidelines . Failing to do so can result in your app being rejected from the App Store. What should I do if my app is rejected by the App Store due to login screen visibility settings? If your app is rejected by the App Store, review the feedback provided by Apple. Ensure that you are complying with their guidelines , especially if your business requires visitor mode. Make the necessary adjustments and resubmit your app. This article is credited to the Wix team - https://support.wix.com/ and we thank them for that! Previous Next Need An AI Run Website? Contact Us Today! Submit